CyberPower CST1500SUC Series PFC Sinewave UPS System User Manual

CyberPower CST1500SUC Series PFC Sinewave UPS System

The Cyber Power PFC Sinewave UPS Series CST1500SUC is a power backup device that provides clean and stable power to connected devices during power outages or voltage fluctuations. It is equipped with various features to ensure the safety of both the device and its users.

Features

1. Power Switch
2. Power On Indicator
3. LCD module display
4. Down/Display button
5. Up/Mute button
6. Enter/Setup Button
7. USB Charging Ports
8. Battery and Surge Protected Outlets
9. Full-Time Surge Protected Outlets
10. Circuit Breaker
11. Serial/USB Ports to PC
12. Communication Protection Ports (RJ45)
13. Wiring Fault Indicator (red)
14. Coax/Cable/DSS Surge Protection

The device also comes with a product registration feature that certifies the product’s warranty, confirms ownership, and entitles the user to free technical support.

IMPORTANT SAFETY WARNINGS (SAVE THESE INSTRUCTIONS)

The Cyber Power PFC Sinewave UPS Series CST1500SUC comes with several important safety warnings that must be followed to ensure the safety of both the device and its users. These include:

• Installation in a temperature and humidity-controlled indoor area free of conductive contaminants
• Not to be used for medical or life support equipment
• Not to remove the cover except to service the battery
• Connection to an AC power outlet with a fuse or circuit breaker protection
• Not to use with or near aquariums
• Not to use the UPS on any transportation
• Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer/Data Processing Equipment
• Connection only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code

Product Usage Instructions

1. Before attempting to unpack, install, or operate your UPS, read the manual thoroughly.

2. Register the product at www.cyberpowersystems.com/registration/to certify the warranty, confirm ownership, and receive free technical support.

3. Install the device in a temperature and humidity-controlled indoor area free of conductive contaminants as specified in the manual.

4. Connect the device to an AC power outlet with a fuse or circuit breaker protection as specified in the manual. Do not plug into an outlet that is not grounded.

5. Do not use the device for medical or life support equipment, or
   in any circumstance that would affect the operation and safety of
   life support equipment, medical applications, or patient care.

6. To reduce the risk of electric shock, do not remove the cover except to service the battery. Turn off and unplug the unit before servicing the batteries. There are no user-serviceable parts inside except for the battery.

7. Do not use the device with or near aquariums to reduce the risk of fire or electric shock. Condensation from the aquarium can cause the unit to short out.

8. Do not use the UPS on any transportation such as airplanes or ships to reduce the risk of fire or electric shock. The effect of shock or vibration caused during transit and the damp environment can cause the unit to short out.

9. Turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component to avoid electric shock.

10. Connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code to reduce the risk of fire.

FEATURES

1. Power Switch
2. Power On Indicator
3. LCD module display
4. Down/Display button
5. Up/Mute button
6. Enter/Setup Button
7. USB Charging Ports
8. Battery and Surge Protected Outlets
9. Full-Time Surge Protected Outlets
10. Circuit Breaker
11. Serial/USB Ports to PC
12. Communication Protection Ports (RJ45)
13. Wiring Fault Indicator (red)
14. Coax/Cable/DSS Surge Protection

PRODUCT REGISTRATION

• Thank you for purchasing a CyberPower product. Please take a few minutes to register your product at www.cyberpowersystems.com/registration/.
  Registration certifies your product’s warranty, confirms your ownership in the event of a product loss or theft and entitles you to free technical support. Register your product now to receive the benefits of CyberPower ownership.

IMPORTANT SAFETY WARNINGS (SAVE THESE INSTRUCTIONS)

• This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
• CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
• CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. Turn off and unplug the unit before servicing the batteries. There are no user serviceable parts inside except for the battery.
• CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
• CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the unit.
• CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component.
• CAUTION! Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer/Data Processing Equipment, ANSI/NFPA 75.
• CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National  Electric Code, ANSI/NFPA 70.
• CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! DO NOT use in any circumstance that would affect the operation and safety of life support equipment, medical applications, or patient care.
• CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation from the aquarium can cause the unit to short out.
• CAUTION! DO NOT USE THE UPS ON ANY TRANSPORTATION! To reduce the risk of fire or electric shock, do not use the unit on any transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit to short out.

INSTALLING YOUR UPS SYSTEM UNPACKING

• Inspect the UPS upon receipt.

The box should contain the following:

• (a ) UPS unit
• (b ) User’s manual
• (c) USB A+B type cable
• (d) Function Setup Guide

SUPPORTS ACTIVE PFC POWER SUPPLIES

• This CyberPower UPS system delivers sine wave output, which is ideal for seamless operation
  of computers using high efficiency switching power supplies with Active Power Factor Correction (Active PFC), home entertainment systems, and other sensitive electronics.

OVERVIEW

• The CST1500SUC provides complete power protection from utility power that is not always consistent. The CST1500SUC features 1445 Joules of surge protection. The unit provides long lasting battery backup during power outages with maintenance free batteries. The CST1500SUC ensures consistent power to your computer system and includes software that will automatically save your open files and shutdown your computer system during a utility power loss.

AUTOMATIC VOLTAGE REGULATOR

• The CST1500SUC uses Automatic Voltage Regulation (AVR) to stabilize inconsistent utility power voltage to levels that are safe for connected equipment. AVR safeguards hardware and important data files by automatically increasing low utility power to a consistent and safe output voltage while preserving battery power for outages.

DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT

1. Ensure that the equipment plugged into the outlet does not exceed the UPS unit’s rated capacity. If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
2. There are many factors that can affect the amount of power that your computer system will require. It is suggested that the load placed on the battery outlets not exceed 80% of the unit’s capacity.

HARDWARE INSTALLATION GUIDE

1. Your new UPS may be used immediately upon receipt. However, after receiving a new UPS, to ensure the battery’s maximum charge capacity, it is recommended that you charge the battery for at least 8 hours. Your UPS is equipped with an auto-charge feature. When the UPS is plugged into an AC outlet, the battery will automatically charge whether the UPS is turned on or off. Note: This UPS is designed with a safety feature to keep the system from being turned on during shipment. The first time you turn the UPS on, you will need to have it connected to AC power or it will not power up.
2. With the UPS unit turned off and unplugged, connect your computer, monitor, and any other peripherals requiring battery backup into the battery power supplied outlets. DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical devices into the “Battery and Surge Protected Outlets”. The power demands of these devices may overload and damage the unit.
3. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch PLUG IN outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, copier, etc…). The warranty prohibits the use of extension cords, outlet strips, and surge strips.
4. Press the power switch to turn the unit on. The Power On indicator light will illuminate and the unit will “beep”. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.
5. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
6. To store the UPS for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure battery life.
7. Ensure the wall outlet and UPS are located near the equipment being attached for proper accessibility.

CYBERPOWER GREENPOWER UPS™ TECHNOLOGY

Advanced Energy-Saving Patented Bypass Technology

• The GreenPower UPS™ has a high-efficiency charger, which makes it the most energy-efficient UPS in its class. The advanced high-frequency charging system significantly improves charging efficiency and conserves energy. As a result of this advanced design, the GreenPower UPS™ uses less energy compared to competitive models. The GreenPower UPS™ is manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of the most environmentally-friendly
• UPS on the market today.

SYSTEM FUNCTION BLOCK DIAGRAM

BASIC OPERATION

1. Power Switch
   • Used as the master on/off switch for equipment connected to the battery power supplied outlets.
2. Power On Indicator
   • This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes.
3. LCD Module Display
   • High resolution and intelligent LCD display shows all the UPS information using icons and messages. For more information please review the “Definitions for Illuminated LCD Indicators” section below.
4. Down/Display Button
   • The button can be used to select the LCD display contents including Input Voltage, Output Voltage, and Estimated Run Time. Short press the button to scroll down the function menu. Pressing the button for 2 seconds will keep the LCD display always on or turn the LCD display off while in AC/Utility power mode. For more information about the Down/Display Button, please refer to the Function Setup Guide.
5. Up/Mute Button
   • Short press the button to scroll up the function menu. Holding the button for more than 2 seconds will silence the alarm. For more information about the Up/Mute Button, please refer to the Function Setup Guide.
6. Enter/Setup Button
   • Press the button for 2 seconds to enter the setup menu and then select the functions for configuration. For more information about the Enter/Setup Button, please refer to the Function Setup Guide.
7. USB Charging Ports
   • The USB charging ports (Type A and Type C) provide 30W PD power output with battery backup.
8. Battery and Surge Protected Outlets
   • The unit has 6 battery powered/surge suppression outlets for connected equipment to ensure temporary uninterrupted operation of your equipment during a power failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical devices into the “Battery and Surge Protected Outlets”. The power demands of these devices may overload and damage the unit.)
9. Full-Time Surge Protected Outlets
   • The unit has 6 surge suppression outlets.
10. Circuit Breaker
    • Located on the back of the UPS, the circuit breaker serves to provide overload and fault protection.
11. Serial/USB Ports to PC
    • The USB port allows connection and communication between the USB port on the computer and the UPS unit.
12. Communication Protection Ports (RJ45)
    • Bi-directional communication ports provide surge protection to a 10/100/1000 Ethernet connection.
13. Wiring Fault Indicator (red)
    • This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring. If this is illuminated, disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired. The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet.
14. Coax/Cable/DSS Surge Protection
    • The Coax/Cable/DSS protection ports will protect any cable modem, CATV converter, or DSS receiver.

REPLACING THE BATTERY

Replacement of batteries located in an OPERATOR ACCESS AREA.

1. When replacing batteries, replace with the same number of the following battery: CyberPower / RB1290X2.

2. CAUTION! RISK OF EXPLOSION
   IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS.

3. CAUTION! Risk of Energy Hazard, 24 V, maximum 9 Ampere-hour battery. Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy conducted through these materials could cause severe burns.

4. CAUTION! Do not dispose of batteries in a fire. The batteries may explode.

5. CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.

6. CAUTION! A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries:

7. Remove watches rings, or other metal objects.

8. Use tools with insulated handles.

BATTERY REPLACEMENT PROCEDURE

CST1500SUC

1. Turn the UPS on its side.
2. Remove the front panel retaining screws located on the bottom of the UPS.
3. Slide the front panel completely off of the unit.
4. Remove the fixed stand from the upper battery.
5. Remove the batteries from the compartment.
6. Disconnect the battery wires from the batteries.
7. Install the replacement batteries by connecting the red wire (+) and black wire (-) to the same color connectors from both the upper and lower battery pack. Note: Only use new batteries for replacement and both batteries should be replaced at the same time to ensure maximum life span.
8. Put the batteries back into the compartment and reattached the fixed stand.
9. Slide back the battery compartment cover and tighten the retaining screws.
10. Recharge the UPS for 8-16 hours to fully charge the battery.

REMINDER: Batteries are considered HAZARDOUS WASTE and must be disposed of properly. Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by local regulations.

DEFINITIONS FOR ILLUMINATED LCD INDICATORS

1. ONLINE:
   The UPS is supplying utility power to connected equipment.

2. BATTERY:
   During a severe brownout or blackout, this icon appears and an alarm sounds (two short beeps followed by a pause) to indicate the UPS is operating from its internal batteries. During a prolonged brownout or blackout, the alarm will beep rapidly every 1/2 second to indicate the UPS’s batteries are nearly out of power. You should save files and turn off your equipment immediately or allow the software to shut the system down.

3. ENERGY-SAVING:
   The UPS in energy-saving bypass mode. See “CyberPower GreenPower UPSTM Technology” section for more information.

4. LOAD CAPACITY/SENSITIVITY SETUP: LOAD capacity: This meter displays the approximate output load level (in 20%increments) of the UPS battery outlets. Sensitivity setup: This meter is also used to setup the UPS sensitivity when you are in the programming mode. If the connected equipment can tolerate more power events (example: unstable power often associated with stormy weather), select Low Sensitivity and the UPS will go to Battery Mode less often. If the connected equipment is more sensitive to power events, select High Sensitivity and the UPS will go to Battery Mode more often.

5. BATTERY CAPACITY:
   This meter displays the approximate charge level (in 20% increments) of the UPS’s internal battery. During a blackout or severe brownout, the UPS switches to battery power, the BATTERY icon appears, and the charge level decreases.

6. FAULT:
   This icon appears if there is a problem with the UPS. Press the POWER button to turn the UPS off.
   F01: Battery Mode or AC/Utility Power Mode Overload fault (Unplug at least one piece of equipment from battery outlets and turn the UPS on again.)
   F02: Battery Output Short fault (Unplug at least one piece of equipment from battery outlets and turn the UPS on again.)
   F03: Charger Fault (Contact CyberPower Systems for support.)
   F04: Internal Fault (Contact CyberPower Systems for support.)

7. OVERLOAD:
   This icon appears and an alarm sounds to indicate the battery-supplied outlets are overloaded. To clear the overload, unplug one piece of equipment from the battery-supplied outlets at a time until the icon turns off and the alarm stops.

8. SCHEDULE:
   Users can setup the schedule to turn on and shut down the computer and UPS through PowerPanel® Personal software. The LCD display will show how much time is left before the UPS will turn back on or shut down.

9. ESTIMATED RUNTIME:
   This displays the run time estimate of the UPS with current battery capacity and load.

10. OUTPUT METER:
    This meter measure, in real time, the AC voltage that the UPS system is providing to the computer, such as normal AC line mode, AVR mode, and battery backup mode. (Note: The OUTPUT meter shows the status of the battery backup outlets in terms of load, frequency, and voltage.)

11. INPUT Meter:
    This meter measures the AC voltage that the UPS system is receiving from the utility wall outlet. The UPS is designed, through the use of automatic voltage regulation, to continuously correct output voltage to connected equipment to a safe 110/120 voltage output range. In the event of a complete power loss, severe brownout, or over-voltage, the UPS relies on its internal battery to supply consistent 110/120 output voltage. The INPUT voltage meter can
    be used as a diagnostic tool to identify poor-quality input power.

12. EVENT: This meter records the number of power outages.

13. MUTE:
    This icon appears whenever the UPS is in silent mode. However, when there is a problem with the UPS, the alarm will still beep even in silent mode.

14. AVR (Automatic Voltage Regulation): This icon appears whenever your UPS is automatically correcting low or high AC line voltage without using battery power. This is a normal, automatic operation of your UPS, and no action is required on your part.

15. REPLACE BATTERY:
    This icon illuminates when the batteries are not connected well or the batteries were worn out.

For more information about functions setup, please refer to the Function Setup Guide.

TROUBLESHOOTING

at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by depressing the button, and then turn the UPS on.
**** The UPS does not perform expected runtime.| Battery not fully charged.| Recharge the battery by leaving the UPS plugged in.
Battery is worn out.| Contact CyberPower about replacement batteries.
The UPS will not turn on.| The on/off switch is designed to prevent damage from rapidly turning it off and on.| Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit is not connected to an AC outlet.| The unit must be connected to a 110/120V 60Hz outlet.
The battery is worn out.| Contact CyberPower about replacement batteries.
Mechanical problem.| Contact CyberPower.
**** PowerPanel® Personal/Business software is inactive

(all icons are gray)

| **** The USB / serial cable is not connected.| Connect the USB / serial cable to the UPS unit and an open USB

/ serial port on the back of the computer.

The USB / serial cable is connected to the wrong port.| Check the back of the computer for an additional USB / serial port. Move the cable to this port.
Problem| Possible Cause| Solution
---|---|---
PowerPanel® Personal/Business software is inactive

(all icons are gray).

| The unit is not providing battery power.| Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit.
The USB charging ports are not providing power to the connected devices.| The USB power port has Over Current Protection design.

When the total current of connected devices is over specification, the USB power ports will stop providing power to the connected devices.

| Turn the UPS off and unplug at least one piece of device

connected to the USB charging port and then turn the UPS on.

Additional troubleshooting information can be found under “Support” at www.CyberPowerSystems.com.

TECHNICAL SPECIFICATIONS

cycles
Safety Approvals| UL1778, CSA C22.2 No 107.3, FCC Class B
Recommended Battery| CyberPower / RB1290X2

FCC COMPLIANCE STATEMENT

FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions this device may not cause harmful interference, this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• Important: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canadian Compliance Statement

• CAN ICES-3 (B)/NMB-3(B)

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE

• Please visit www.CyberPowerSystems.com for a copy of the Limited Warranty and Connected Equipment Guarantee.

Where Can I Get More Information?

• The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. CyberPower is the warrantor under this Limited Warranty.
• For further information please feel free to contact CyberPower at:
• Cyber Power Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee, MN 55379; call us at 877-297-6937; or submit a web ticket online at cyberpowersystems.com/support.
• Cyber Power Systems (USA), Inc. encourages environmentally sound methods for disposal and recycling of its UPS products. Please dispose and/or recycle your UPS and batteries in accordance to the local regulations of your state.
• WARNING: This product can expose you to chemicals including bisphenol A (BPA) and styrene, which is known to the State of California to cause reproductive harm and cancer. For more information, go to www.P65Warnings.ca.gov.
• © 2022 CyberPower Systems (USA), Inc. PowerPanel® Personal is a trademark of Cyber Power Systems(USA) Inc. All rights reserved. All other trademarks are the property of their respective owners.

References

• CyberPower UPS Systems, Battery Backup, PDUs, USB Surge Protectors
• Support | CyberPower
• CyberPower UPS Systems, Battery Backup, PDUs, USB Surge Protectors
• Registration | CyberPower
• P65Warnings.ca.gov

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