Brother PT-P300BT Label Printer User’s Guide

Brother PT-P300BT Label Printer

Thank you for purchasing model P300BT, the P-TOUCH CUBE!
Please read this guide, including all Precautions, before using this Machine. After reading this guide, keep it in a safe place.
With your machine, you can create a wide variety of custom, self-adhesive labels. This labeler uses Brother “ TZe ” tapes from 3.5 to 12 mm widths. “ TZe ” tape cassettes are available in many colors and sizes.

Visit: www.brother.com for a complete list of tapes compatible with your machine.

NOTE

• The information provided in this document is subject to change without notice.
• Unauthorised duplication or reproduction of any or all content of this document is prohibited.
• Although this document has been written with extreme care, if you notice something questionable or incorrect, please contact Brother.
• Please note that we cannot assume any responsibility for any damage or losses arising from the use of this label printer or labels created with the label printer, or the disappearance or change of data due to failure, repair, loss of power, or any claim from a third party.

Safety Precautions

WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Follow these guidelines to avoid the risk of fire, burns, injury, electrical shocks, rupture, overheating, abnormal odours or smoke.

• Always use the specified voltage and AC Adapter (AD-24ES) for your machine to prevent any damage or failure.
• Do not touch your machine during a thunderstorm.
• Do not use your machine or AC Adapter in places of high humidity such as bathrooms.
• Do not overload the power cord.
• Do not place heavy objects on, or damage your machine, power cord or plug.
•  not forcibly bend or pull the power cord. Always hold the AC Adapter when disconnecting from the electrical socket.
• Make sure that the plug is fully inserted in the electrical socket. Do not use an outlet that is loose.
• Do not allow your machine, AC Adapter, power plug, or batteries to get wet, for example, by handling them with wet hands or spilling beverages on them.
• Do not disassemble or modify your machine, AC Adapter, or batteries.
• Do not allow a metal object to touch the plus and minus ends of a battery.
• Do not use sharp objects, such as tweezers or a metallic pen, to change the batteries.
• Do not throw the batteries into fire or expose to heat.
• Disconnect the AC Adapter, remove batteries immediately and stop using your machine if you notice abnormal odour, heat, discolouration, deformation or anything unusual while using or storing it.
• Do not use a damaged or leaking battery as the fluid may get on your hands.
• Do not use a deformed or leaking battery or one whose label is damaged. There is a possibility of damaging your machine.
• Since loss of eyesight may result if leaked fluid from batteries gets into your eyes, immediately rinse your eyes with a large amount of clean water, and then seek medical attention.

CAUTION

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

Follow these guidelines to avoid personal injury, liquid leakage, burns, or heat.

• When your machine is not being used, store it out of the reach of children. In addition, do not allow children to put any label printer parts or labels in their mouths. If any object has been swallowed, seek medical attention.
• Do not touch metal parts around the Print Head immediately after printing.
• Do not touch the cutter blade.
• If leaked fluid from batteries gets on your skin or clothes, immediately rinse them with clean water.
• Remove the batteries and disconnect the AC Adapter if you do not intend to use your machine.
• Do not use any batteries other than those specified. Do not use combinations of old and new batteries or combinations of different types, different charging levels, different manufacturers, or different models. Do not insert a battery with its plus and minus ends reversed.
• Do not drop or hit your machine or AC Adapter.
• Do not put your finger inside your machine when you close the Cassette Cover and the Battery Cover.
• Before using Ni-MH rechargeable batteries, carefully read the instructions for the batteries and battery charger, and be sure to use them correctly.
• If using Ni-MH rechargeable batteries, charge the batteries with a specialised battery charger before using the batteries.
• Do not put your finger inside the Tape Exit Slot. You could be injured by the cutter blade.
• Make sure you use only 6×AAA Alkaline Batteries or rechargeable 6×AAA Ni-MH batteries.

General Precautions

• Depending on the location, material, and environmental conditions, the label may unpeel or become irremovable, the colour of the label may change or be transferred to other objects. Before applying the label, check the environmental conditions and the material.
• Do not use your machine in any way or for any purpose not described in this guide. Doing so may result in accidents or damage to your machine.
• Use only Brother TZe Tape Cassettes with your machine. Do not use tapes that do not have the mark.
• Only use a soft, dry cloth to clean your machine; never use alcohol or other organic solvents.
• Use a soft wipe to clean the Print Head; never touch the Print Head with your fingers.
• Do not put any foreign objects into the Tape Exit Slot, the AC Adapter connector or battery compartment, etc.
• Do not place your machine, AC Adapter, or batteries in direct sunlight or rain, near heaters or other hot appliances, in any location exposed to extremely high or low temperatures (for example, on the dashboard or in the back of your car), high humidity, or in dusty locations.
• Do not try to print if the cassette is empty; it will damage the Print Head.
• Do not pull the tape while printing or feeding; it will damage the tape and your machine.
• Your machine is not equipped with a charging feature for rechargeable batteries.
• The length of the printed label may differ from the displayed label length on your mobile device.
• When printing multiple copies of a label, the label printer will not detect the end of the tape cassette and will continue operating.
• Printed characters may look different than previewed on your device, as your device’s screen may have a higher resolution than the printer.
• Printed small text may not be as clear as it is displayed on your device.
• White and Gold text may not print clearly if you use thin characters.

Trademarks and Copyrights

BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd. P-TOUCH is a trademark or registered trademark of Brother Industries, Ltd.

© 2016 Brother Industries, Ltd. All rights reserved.

Google Play and Android are registered trademarks of Google Inc. Apple, Macintosh, Mac OS, iPhone, iPad and iPod are trademarks of Apple Inc., registered in the United States and other countries. The names of other software or products used in this document are trademarks or registered trademarks of the respective companies that developed them. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. under license. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

Declaration of Conformity (Europe/Turkey only)

We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan

declare that this product and AC adapter are in conformity with the essential requirements of all relevant directives and regulations applied within the European Community. The Declaration of Conformity (DoC) can be downloaded from the Brother Solutions Center.

Visitsupport.brother.com and:

• select “ Europe ”
• select your country
• select “ Manuals ”
• select your model
• select “ Declaration of Conformity ”
• click “ Download ”

Your Declaration will be downloaded as a PDF file.

Declaration of Conformity for R &TTE Directive 1999/5/EC (Europe/Turkey only)

We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan declare that these products are in conformity with the provisions of the R&TTE Directive 1999/5/EC. A copy of the Declaration of Conformity can be downloaded by following the instructions in the Declaration of Conformity (Europe/Turkey only) section.

Information for compliance with Commission Regulation 801/2013

P300BT
Power consumption: 0.66W

All network ports activated and connected.

How to enable/disable Bluetooth

To activate the Bluetooth function:
Press the Power Button to power on your machine, Bluetooth will be turned on.

To deactivate the Bluetooth function:
Press and hold the Power Button for 0.5 seconds to power off your machine, Bluetooth will be turned off.

Bluetooth

This printer supports Bluetooth.
Frequency band(s): 2400 – 2483.5 MHz. Maximum radio-frequency power transmitted in the frequency band(s): Less than 20 dBm(e.i.r.p).

Performing Routine Maintenance

NOTE
Before performing any maintenance, power off your machine. if you use batteries, remove them and if you are using the AC Adapter, unplug it.

Cleaning your machine case
Wipe the case with a soft, dry cloth to remove dirt or dust. If the case is heavily soiled, wipe it with a cloth dampened with some water.

NOTE
Do not use solvents or agents such as benzene, paint thinner, or alcohol, which may damage your machine’s surface.

Cleaning the Print Head
Dirt on the Print Head may cause blank lines, faint type, or missing characters. Use an optional dedicated head cleaning cassette (TZe-CL3) or use a cotton swab to gently wipe dirt from the Print Head.

WARNING
DO NOT TOUCH the Print Head. It is very hot and you may get burned.

Accessories

If the cutter blade becomes blunt after repetitive use and the tape cannot be cut cleanly, rotate and reset the Cutter Board as shown in the illustration (1). If you still have difficulties, replace the Cutter Unit with a new one (item number: TC4) from your Brother dealer.

Replacing the Cutter Unit

1. Pull out the two sections of the Cutter Unit (green) in the direction of the arrows shown in the illustration (1).
2. Install the new Cutter Unit. Unit by pressing the two new pieces down until they lock into place.

Unpack the PT-300BT

Check that the package contains the following before using the lebal printer. If any item is missing or damaged, contact your brother reseller.

AC Adapter

Starter Tape Cassette

Specifications

Dimensions (W × D × H)| Approximately 4.5″ (W) × 2.4″ (D) × 4.5″ (H) (115 mm (W) × 61 mm (D) × 115 mm (H)
---|---
Weight| Approximately 0.8 lb (380 g)

(without batteries and Tape Cassette)

Power Supply| Optional AC Adapter (AD-24ES) 6×AAA Alkaline Batteries (LR03)

Rechargeable 6×AAA Ni-MH batteries (HR03)*

POWER UP WITH DURACELL

Interface| Bluetooth Ver 2.1 + EDR Class2
Tape Cassette| Brother TZe Tape Cassette

Compatible widths: 3.5 mm, 6 mm, 9 mm, 12 mm

Important Information

If you have questions or need information about your Brother product, visit our website at www.brother.co.uk or contact Brother customer service.

Introduction

Download the P-touch Design &Print app to your mobile device
Visit the download page for the [P-touch Design&Print] app using the QR code on the right.

iPad/iPhone/iPod touch
Go to the App Store, search for [P-touch Design&Print], and download.

Android
Go to Google Play, search for [P-touch Design&Print], and download.

Parts and Components

Front

Rear

Feeding Tape
Power on your machine and press the Power Button twice quickly to automatically feed the tape.

Cutting Tape
When your label finishes printing, press the Tape Cutter Lever to cut the tape.

Installing Batteries or Connecting the AC Adapter

This label printer requires six (6) AAA alkaline batteries or six (6) fully- charged AAA Ni-MH batteries, not included. As an alternative, use the optional AC Adapter and plug your machine into an AC socket.

1. Hold your machine as shown in the illustration. Open the Battery Cover by pressing the mark on its side (1) and pulling in the direction of the arrow (2).
2. Insert six batteries as shown in the illustration inside the case. Alternate the positive and negative poles, making sure the negative poles touch the coil spring in the battery slot.
3. Insert the two hooks at the rear of the Battery Cover into the slots on your machine (3). Push the Battery Cover (4), making sure it locks into place.

Installing Batteries or Connecting the AC Adapter (cont)

CAUTION

USING A COMBINATION OF DIFFERENT BATTERIES (SUCH AS ALKALINE WITH Ni-MH) MAY RESULT IN AN EXPLOSION. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

CAUTION

• Remove the batteries if you do not intend to use your machine for an extended period of time.
• Dispose of batteries at an appropriate collection point, not in the general waste stream. Be sure to observe all applicable federal, state, and local regulations.
• When storing or discarding a battery, wrap it with cellophane tape to prevent it from short-circuiting (see illustration).

1. Cellophane tape
2. Alkaline or Ni-MH battery

NOTE: Do not use together old and new batteries. Replace all six batteries at the same time.

Connecting the AC Adapter

If you use the optional AC Adapter:

1. Insert the AC Adapter Cord into the AC Adapter Socket on the side of the machine.
2. Insert the AC Adapter into an electrical socket.

Inserting the Tape Cassette

Make sure your Tape Cassettes display the TZe mark. Use only tape widths of 3.5 mm, 6 mm, 9 mm, or 12 mm. If there is a stopper on the TZe Tape Cassette, remove it before installation.

1. Hold your machine as shown in the illustration. Open the Cassette Cover by pressing the mark on its side (1) and pulling in the direction of the arrow (2).
2. Insert the Tape Cassette following the drawing marked inside the case. Confirm that the tape is aimed at the green Tape Outlet and gently press the Tape Cassette into your machine until it locks into place. NOTE
   • Make sure that there is no slack in the tape. To fix any slack, pull the end of the tape out of the Tape Guide.
   • When inserting or removing the Tape Cassette, make sure that the tape does not catch on the silver pin (3) or the Print Head.
3. Insert the two hooks at the rear of the Cassette Cover into the slots on your machine (4). Push the Cassette Cover making sure it locks into place (5).

Turning Your Machine On or Off

• To turn the machine on, press the Power Button.
• To turn the machine off, press and hold the Power Button for 0.5 seconds.

LED Indications

Your machine’s LED indicates your machine’s status.

feeding.
Flashing green light| If the green light is lit for 3 seconds, then off for 1 second, your machine is powered on and ready.
Flashing green light| If the green light flashes at 0.5 second intervals, the unit is receiving data from your mobile device.
Steady red light| Your machine is booting. (see “ 7. Troubleshooting ”)

Flashing red light

| If the red light flashes at 1 second intervals, one of the following has occurred:

•  No Tape Cassette installed

•  Incorrect Tape Cassette installed

•  Incompatible Tape Cassette installed

•  Transmission error (see “ 7. Troubleshooting ”)

•  Cutter error

•  Incompatible AC Adapter used (see “ 7. Troubleshooting ”)

Flashing red light| If the red light flashes at 0.5 second intervals, there is a system error (see “ 7. Troubleshooting ”).
Flashing orange light| If the orange light flashes at 1 second intervals, the batteries are almost out of power.

Pairing Your Machine with Your Mobile Device

On your mobile device:

1. In Settings, access the Bluetooth option, and turn it ON.
2. When the list of discovered Bluetooth devices appears, tap P300BT (where is the last four digits of your label printer’s serial number. Alternatively, you can find your machine number on the sticker below the Power Button). The unit’s serial number is located where the TZe Tape Cassette is set inside the Cassette Cover.
3. If asked to enter a PIN Code, enter “ 0000 ”.

NOTE

• Pairing instructions may differ slightly, depending on the mobile device you are using.
• If your machine is not discovered by your mobile device, your machine may already be connected to another device. If so, locate the mobile device that is paired with your machine, turn off Bluetooth on that device, and then turn your machine off and then on again.
• If your machine is moved too far from your mobile device, it may disconnect. If this happens, repeat these steps near the label printer to pair them again.
• If using a Smart Cover on your tablet, ensure that the cover remains open while you are creating or printing labels. Closing the Smart Cover may interrupt data communication, and your labels will not print.

Troubleshooting

correctly, or that the optional AC Adapter is securely connected.
A horizontal space runs through the middle of printed labels.| Streaks or poor quality characters on printed labels generally indicate that the Print Head is dirty. See the section “ Performing Routine Maintenance ” for instructions on cleaning the Print Head.

• Do not touch the Print Head with your hands.

Accessories ”).

•  If the issue persists, replace the Cutter Unit.

• Do not touch the cutter blade with your hands.

My machine does not print, or the printed characters are not formed correctly.| •  Check that the Tape Cassette has been inserted correctly.

• If the Tape Cassette is empty, replace it.

• Check the Cassette Cover is securely closed.

My machine powers off when I try to print.| • The batteries may be weak. Replace them.

•  Check that the batteries are correctly inserted. (See “ 2. Installing Batteries or Connecting the AC Adapter ”).

•  You are using an incompatible adaptor. Use only the recommended adapter: the AD-24ES.

The tape does not feed correctly, or the tape gets stuck inside My machine.| • Check that the end of the tape feeds under the tape guides.

•  You may have tried to use the Cutter while printing. Do not try to cut a label while it is printing.

I cannot print from my mobile device.| Check that your machine and your mobile device are connected via Bluetooth. See “ 6. Pairing Your Machine with Your Mobile Device ”.
System error.| Please contact Brother customer service.
Booting.| In the event that Booting occurs due to the failure of transferring the program, the system will recover if the program is transferred again. Follow operating procedures of the application.

To resolve the issue, contact your Brother dealer or Brother customer service for assistance.

Transmission error.| Data transfer from your mobile device to the machine was interrupted. Turn the machine off, then on again, and try sending the label from your mobile device to the machine again.
High pressure error.| An incompatible AC Adapter is plugged into the machine and voltage is too high. Use ONLY the AC Adapter (part AD-24ES).

FAQ’s

How do I print multiple labels on the Brother P Touch label maker?

Click. (Print) in the command bar. Select [Auto Cut], specify the number of copies, and then click [Print]. To feed the tape correctly, the printer will automatically set a wider left margin for the first label only. The second and subsequent labels will have narrow margins.

What size are Brother label printer labels?

Labels can be printed 62mm to 102 mm in width and can be cut to a bespoke size where special requirements dictate.

Why is my P-touch Brother label maker not turning on?

If your label maker won’t turn on, you should make sure the batteries are not dead or about to run out. Replace the old batteries with six new AAA batteries. Make sure you replace them properly using this Battery Replacement Guide. Check the upper battery terminals.

How long does a Brother printer last?

The average lifespan of a printer is around 3-5 years. With proper upkeep and maintenance, some printers can last longer, but eventually, your machine will need an upgrade.

Why is Brother’s printer, not printing?

First, check that the cartridges are correctly inserted, and then examine the cartridge chip. If it is dirty, clean it with a cotton swab and a little alcohol, if it is incorrectly set, press it to reset it. Turn off and restart the printer now.

Does a Brother printer keep a history of what is printed?

Yes, You can check the printer’s usage log by printing a printer information report from your printer.

How do I get the best print quality on my Brother printer?

Cleaning the four color print heads (black, cyan, magenta, and yellow), adjusting the vertical alignment, and/or replacing the ink cartridges may improve the print quality.

Why is my Brother label printer offline?

Your Brother Printer could be listed as “Offline” because it is not turned on, it has errors such as empty toner, it is not set as the default printer, or its USB cord or its Network has a connection problem.

How can I tell how many prints my Brother printer has?

Follow the procedure below to check the page counter. Press the + or – button until INFORMATION mode appears. Press the Set button, and then press the + or – button until PAGE COUNTER appears. Press the Set button, and then check how many pages the printer has printed.

Do Brother printers have memory?

Just like computers, printers have volatile memory (RAM) that is removed when you turn the printer off. Volatile memory requires power to store information.

Does a Brother printer need ink?

All Brother laser printers include a black toner cartridge that is equally respected and boasts consistently crisp prints at a low operating cost.

Can a Brother printer be repaired?

If your Brother laser printer has a problem, you can rely on us for fast, local and guaranteed onsite repairs and maintenance at your home or business. To find your local repair and maintenance price, select your Brother laser printer model from the list and enter your postcode.

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