HEARTH HOME technologies RCOR-DV36IN Direct Vent Gas Fireplace Owner’s Manual
- June 10, 2024
- HEARTH HOME technologies
Table of Contents
Owner’s Manual
Care and Operation
RCOR-DV36IN Direct Vent Gas Fireplace
INSTALLER: Leave this manual with party responsible for use and
operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or
service.
NOTICE: DO NOT discard this manual!
Models:
LCOR-DV36IN
RCOR-DV36IN
This appliance may be installed as an OEM installation in manufactured home
(USA only) or mobile home and must be installed in accordance with the
manufacturer’s instructions and the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280 in the United States, or the Standard for
Installation in Mobile Homes, CAN/CSA Z240 MH Series, in Canada. This
appliance is only for use with the type(s) of gas indicated on the rating
plate. This appliance is not convertible for use with other
gases, unless a certified kit is used.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death, or property damage.
-
DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
-
What to do if you smell gas
– DO NOT try to light any appliance.
– DO NOT touch any electrical switch. DO NOT use any phone in your building.
– Leave the building immediately.
– Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
– If you cannot reach your gas supplier, call the fire department. -
Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is
provided with this appliance and must be installed for the protection of
children and other at-risk
individuals.
In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter. See appliance installation manual for additional Commonwealth of Massachusetts requirements.
Welcome
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or finishing
changes.
A. Congratulations
Congratulations on selecting a Hearth & Home Technologies gas fireplace, an
elegant and clean alternative to wood burning fireplaces. The Hearth & Home
Technologies gas fireplace you have selected is designed to provide the utmost
in safety, reliability, and efficiency. As the owner of a new fireplace,
you’ll want to read and carefully follow all of the instructions contained in
this owner’s manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference. We suggest that
you keep it with your other important documents and product manuals.
The information contained in this owner’s manual, unless noted otherwise,
applies to all models and gas control systems.
Your new Hearth & Home Technologies gas fireplace will give you years of
durable use and trouble-free enjoyment. Welcome to the Hearth & Home
Technologies family of fireplace products!
**Local Dealer Information
Dealer Name: _____
Address: ____
Phone: ____
Email: ____
DEALER: Fill in your name, address, phone and email information here and
appliance information below.
Appliance Information:**
Brand: ___ Model Name: ____
Serial Number: ____ Date Installed: ____
Listing Label Information/Location
The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace.
Safety Alert Key:
- DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
- WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
- CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
- NOTICE: Used to address practices not related to personal injury.
Note: The term “recommend” or “recommended” does not indicate a
requirement. It is a best practice suggested by Hearth & Home Technologies®.
→ = Contains updated information.
→ B. Limited Lifetime Warranty
Hearth & Home Technologies LLC
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies LLC (“HHT”) extends the following warranty for
HHT gas, wood, pellet and electric hearth appliances (each a “Product” and
collectively, the “Product(s)”) and certain component parts set forth in the
table below (“Component Part(s)”) that are purchased from a HHT authorized
dealer or distributor.
WARRANTY COVERAGE:
HHT warrants that the Products and their Component Parts will be free from
defects in materials and workmanship for the applicable period of Warranty
coverage set forth in the table below (“Warranty Period”). If a Product or
Component Parts are found to be defective in materials or workmanship during
the applicable Warranty Period, HHT will, at its option, repair the applicable
Component Part(s), replace the applicable Component Part(s), or refund the
purchase price of the applicable Product(s). The maximum amount recoverable
under this Warranty is limited to the purchase price of the Product. This
Warranty is transferable from the original purchaser to subsequent owners, but
the Warranty Period will not be extended in duration or expanded in coverage
for any such transfer. This Warranty is subject to conditions, exclusions, and
limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins at the date of installation. In the case of new home
constructions, Warranty coverage begins on the date of first occupancy of the
dwelling or six months after the sale of the Product(s) by an independent,
authorized HHT dealer or distributor, whichever occurs earlier. However, the
Warranty coverage shall commence no later than 24 months following the date of
Product shipment from HHT, regardless of the installation or occupancy date.
The term “Lifetime” in the table below is defined as: 20 years from the
beginning date of warranty coverage for gas appliances, 10 years from the
beginning date of warranty coverage for wood and pellet appliances, and 5
years from the beginning of warranty coverage for standalone gas log sets.
These time periods reflect the minimum expected useful lives of the designated
Component Parts under normal operating conditions.
Warranty Period | HHT Manufactured Appliances and Venting |
---|---|
Component Parts | Labor |
Covered by this Warranty
1 Year| X| X| X| | X| All parts including handles,
external enameled components and other material except as covered by Warranty
Conditions, Warranty Exclusions, and Warranty Limitations listed
2 Years| | | | X| | All parts except as covered by Warranty
Conditions, Warranty Exclusions, and Warranty Limitations listed
2 years
| | X| X| | | Igniters, Auger Motors, Electronic Components, and
Glass
X| | | | | Electrical components limited to modules, remotes/wall
switches, valves, pilots, blowers, junction boxes, wire harnesses,
transformers and lights (excluding light bulbs)
X| | X| | | Molded Refractory Panels, Glass Liners
3 years| | X| | | | Firepots, burnpots, mechanical feeders/auger
assemblies
5 years| X| | | | | Burners and logs for standalone gas log sets
(Vented and Vent Free gas log sets not sold as components of the fireplace or
stove)
5 years| 1 year| X| | | | | Vent Free Burners and Vent Free Log
components of HHT manufactured fireplaces or stoves
| X| X| | | Castings, Medallions and Baffles
6 years| 3 years| | | X| | | Catalysts
7 years| 3 years| | X| X| | | Manifold tubes, HHT Chimney and
Terminations
10 years| 1 year| X| | | | | Burners, logs and refractory components
of HHT manufactured fireplaces or stoves
Limited Lifetime| 3 years| X| X| X| | | Firebox and heat
exchanger, FlexBurn® System (engine, inner cover, access cover and fireback)
1 Year| None| X| X| X| X| X| All purchased replacement parts
→ B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
- Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
- This Warranty is only valid while the applicable Product remains at the site of original installation.
- This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.
- Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
- No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.
WARRANTY EXCLUSIONS:
This Warranty does not cover the following:
-
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under the Warranty.
-
Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
-
Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts include: paint, wood and pellet gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
-
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this Warranty.
-
Damages resulting from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the applicable Product; (2) failure to install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operation instructions; (7) installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the applicable Product.
-
Non-HHT venting components, hearth connections or other accessories used in conjunction with the applicable Product.
-
Any part of a pre-existing fireplace system in which an insert or a decorative gas applicable Product is installed.
-
HHT’s obligation under this Warranty does not extend to the Product’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper Product for the application. Consideration must be given to the Product location and configuration, environmental conditions, insulation and air tightness of the structure.
This warranty is void if: -
The applicable Product has been over-fired, operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, deformation/warping of interior cast iron structure or components, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
-
The applicable Product is subjected to prolonged periods of dampness or condensation.
-
There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.
LIMITATIONS OF REMEDIES AND LIABILITY:
- EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. The owner’s exclusive remedy and HHT’s sole obligation under this Warranty or in contract, tort or otherwise, shall be limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the applicable Product(s), as specified above; provided, however, that (i) if HHT is unable to provide replacement of the Component Part(s) and repair of the Component Part(s) is not commercially practicable or cannot be timely made, or (ii) the customer is willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligations by refunding the purchase price of the applicable Product. In no event will HHT be liable for any incidental or consequential damages caused by defects in the applicable Product. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Product Specific Information
A. Appliance Certification
MODELS: LCOR-DV36IN, RCOR-DV36IN
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Heater
STANDARD: CSA / ANSI Z21.88-2019 • CSA 2.33-2019
This product is listed to ANSI standards for “Vented Gas Fireplace Heaters”
and applicable sections of “Gas Burning Heating Appliances for Manufactured
Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High
Altitudes”.
NOTICE: This installation must conform with local codes. In the absence
of local codes you must comply with the National Fuel Gas Code, ANSI
Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a
decorative appliance.
It should not be factored as primary heat in residential heating calculations.
Installation and service of this appliance should be performed by qualified
personnel. Hearth & Home Technologies recommends HHT Factory Trained or NFI
certified professionals.
B. Glass Specifications
Hearth & Home Technologies appliances manufactured with tempered glass may be
installed in hazardous locations such as bathtub enclosures as defined by the
Consumer Product Safety Commission (CPSC). The tempered glass has been tested
and certified to the requirements of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety
Glazing Certification Council SGCC# 1595 and 1597. Architectural Testing,
Inc. Reports 02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Section 1201.5 “Certification
and labeling requirements” which refers to 15 U.S. Code (USC) 2063 stating
“…Such certificate shall accompany the product or shall otherwise be furnished
to any distributor or retailer to whom the product is delivered.”
Some local building codes require the use of tempered glass with permanent
marking in such locations. Glass meeting this requirement is available from
the factory. Please contact your dealer or distributor to order.
C. BTU Specifications
Models ( U.S. or Canada )| Maximum Input BTU/h| **Minimum
Input BTU/h| Orifice Size (DMS)
---|---|---|---
LCOR-DV36IN (NG)| **(0-2000 FT)| 38,000| 21,000| 32
LCOR-DV36IN (Propane)| (0-2000 FT)| 35,500| 20,000| 50
RCOR-DV36IN (NG)| (0-2000 FT)| 38,000| 21,000| 32
RCOR-DV36IN (Propane)| ****(0-2000 FT)| 35,500| 20,000| 50
Important Safety and Operating Information
A. Appliance Safety
WARNING! DO NOT operate fireplace before reading and understanding
operating instructions. Failure to operate fireplace according to operating
instructions could cause fire or injury.
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
- Keep children away.
- CAREFULLY SUPERVISE children in same room as fireplace.
- Alert children and adults to hazards of high temperatures. High temperatures may ignite clothing or other flammable materials.
- Clothing, furniture, draperies, and other flammable materials must not be placed on or near the appliance.
A barrier designed to reduce the risk of burns from the hot viewing glass is
provided with this appliance and must be installed for the protection of
children and other at-risk individuals. DO NOT operate the appliance with the
barrier removed. If the barrier becomes damaged, the barrier must be replaced
with the manufacturer’s barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the barrier is not
present or help is needed to properly install one.
Young children should be carefully supervised when they are in the same room
as the appliance. Toddlers, young children and others may be susceptible to
accidental contact burns.
- A physical barrier is recommended if there are at risk individuals in the house.
- To restrict access to a fireplace or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
- Install a switch lock or a wall/remote control with child protection lockout feature.
- Keep remote controls out of reach of children.
- Never leave children alone near a hot fireplace, whether operating or cooling down.
- Teach children to NEVER touch the fireplace.
- Consider not using the fireplace when children will be present.
Contact your dealer for more information, or visit: www.hpba.org/Product-Info /Fireplace-Stove-Heater/GlassFronts-Safety.
To prevent unintended operation when not using your fireplace for an extended period of time (summer months, vacations, trips, etc):
- Remove batteries from remote controls.
- Turn off wall controls.
- Set the selector switch on the control module to the OFF position and remove batteries.
WARNING: This product and the fuels used to operate this product (liquid
propane or natural gas), and the products of combustion of such fuels, can
expose you to chemicals including benzene, which is known to the State of
California to cause cancer and reproductive harm. For more information go to:
www.P65Warnings.ca.gov.
Clear Space
WARNING! DO NOT place combustible objects in front of the fireplace or
block louvers. High temperatures could start a fire. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects on mantel or hearth.
Heat could damage these objects.
B. General Operating Parts
Figure 3.2 references the general operating parts of the appliance and the
section of this manual in which they are discussed.
C. Fuel Specifications
WARNING! Risk of Fire or Explosion! Appliance must be set up for
compatible gas type!
- This appliance is designed to operate on either natural gas or propane. Make sure the appliance is compatible with gas type selected for installation site.
- Conversions must be made by a qualified service technician using Hearth & Home Technologies specified and approved parts.
D. Good Faith Wall Surface/TV Guidelines
NOTICE: Surface temperatures listed above are taken with a temperature
measuring probe as prescribed by the test standard used for appliance
certification. Temperatures
on walls or mantels taken with an infrared thermometer may yield increased
temperatures of up to 30 °F (17 °C) or more depending on the thermometer
settings and material
characteristics being measured. Use appropriate finishing materials that are
able to withstand these conditions. For additional finishing guidelines, see
Section 10 in the appliance installation manual.
Good Faith Guidelines for TV Installations Above Appliance
Notes:
- These are good faith recommended clearances only and not a guarantee of compliance with all TV manufacturers’ maximum allowable opera ng temperatures.
- Since every home has unique air flow characteris cs and maximum allowable opera ng temperatures can vary from manufacturer to manufacturer and from model to model, actual TV temperatures should be validated at the me of each installa on. TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers’ maximum allowable opera ng temperatures iden fied in the TV’s technical specifica ons. Contact the TV’s manufacturer directly if you cannot locate this informa on or have ques ons regarding the informa on.
- Mantel height and depth must conform to mantle requirements specified in the appliance installation manual.
- “C” dimension taken from the top of the hood or appliance opening.
- Sugges ons on how to further reduce TV temperatures:
a. Increase “A” dimension.
b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures.
E. Before Lighting Appliance
Before operating this fireplace for the first time, have a qualified service
technician:
- Verify all shipping materials have been removed from inside and/or underneath the firebox.
- Review proper placement of logs, ember material and/or other decorative materials.
- Check the wiring.
- Check the air shutter adjustment.
- Ensure that there are no gas leaks.
- Ensure that the glass is sealed and in the proper position and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT operate fireplace with
fixed glass assembly removed.
F. Lighting Instructions (IPI)
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
A. This appliance is equipped with an intermittent pilot ignition (IPI) device
which automatically lights the burner. DO NOT try to light the burner by hand.
B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to
smell next to the floor because some gas is heavier than air and will settle
on the floor. WHAT TO DO IF YOU SMELL GAS
- DO NOT try to light any appliance.
- DO NOT touch any electric switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas sup-pliers instructions.
- If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, DO NOT try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D. DO NOT use this appliance if any part has been under water. Immediately
call a qualified service technician to inspect the appliance and to replace
any part of the control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS (IPI)
-
This appliance is equipped with an ignition device which
-
Wait five (5) minutes to clear out any gas. Then smell for gas, including near the automatically lights the burner. DO NOT try to light the burner by hand. floor. If you smell gas, STOP! Follow 13″ in the Safety Information located on the top of this label. If you do not smell gas, go to next step.
-
To light the burner: Equipped with wall switch: Turn ON/OFF switch to ON. Equipped with remote or wall control: Press ON or FLAME button. Equipped with thermostat: Set temperature to desired setting.
-
If the appliance does not light after three tries, call your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
- Equipped with wall switch: Tum ON/OFF switch to OFF. Equipped with remote a wall control: Press OFF button. Equipped with thermostat: Set temperature to lowest setting.
- Service technician should turn off electric power to the control when performing service.
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is
provided with this appliance and must be installed for the protection of
children and other at-risk individuals.
WARNING
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CON-TROL
VALVE.
Improper installation, adjustment: alteration: service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this ap-pliance. For assistance or additional information,
consult a qualified installer, service agency or the gas supplier. This
appliance needs fresh air for safe operation and must be installed so there
are provisions for adequate combustion and ventilation air.
WARNING: This product and the fuels used to operate this Aproduct (liquid
propane or natural gas), and the products of combustion of such fuels, can
expose you to chemicals including benzene, which is known to the State of
California to cause cancer and reproductive harm. For more information go to:
www. P65Wa mings.ca.gov.
Keep burner and control compartment clean. See installation and operating
instructions accompanying appliance.
CAUTION:
Hot while in operation. DO NOT touch. Keep children, clothing, furniture,
gasoline and other liquids having flammable vapors away. DO NOT operate the
appliance with fixed glass assembly removed, cracked or broken. Replacement of
the fixed glass assembly should be done by a licensed or qualified service
person.
NOT FOR USE WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied by the
manufac Curer, shall be used to convert this appliance to the alternate fuel.
Also Certified for Installation in a Bedroom or a Bedsit-brig Room. This
appliance must be installed in accordance with local codes, if any; if none,
follow the National Fuel Gas Code. ANSIZ223.1/ NFPA 54, or the National Gas
and Propane installation code. CSA B149.1.
For additional information on operating your
Hearth & Home Technologies fireplace, please
refer to www.hearthnhome.com.
593-913K
G. Appliance Break-In
Follow the initial break-in procedure below to cure the materials used to
manufacture the fireplace and the finishing materials around it.
-
The fireplace should be run three to four hours continuously on high.
-
Turn the fireplace off and allow it to cool completely.
-
Remove fixed glass assembly. See Section 4.B.
-
Clean fixed glass assembly. See Section 4.
-
Replace the fixed glass assembly and run continuously on high an additional 12 hours.
Note: The IntelliFire Touch® system has a safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the remote control. If this occurs, restart the appliance.
NOTICE! Open windows for air circulation during fireplace break-in. -
Some people may be sensitive to smoke and odors.
-
Smoke detectors may activate.
H. Heat Management
Heat Output
The flame on this model may be adjusted only if an optional RC-400 remote
control is installed. Contact your dealer to order the RC-400.
If an optional fan is installed, the fan speed is controlled by adjusting the
speed control knob or using the command on the optional remote control, if
installed. If the heostat
included in the optional fan kit is installed, turn the knob clockwise to
increase the fan speed and counterclockwise to decrease the fan speed.
I. Operation During A Power Outage – IntelliFire Touch®
The IntelliFire Touch intermittent pilot ignition system comes with a
battery backup system that enables the system to operate in a power outage.
The system offers seamless transition from household AC power to battery
backup. A factory-installed battery pack is located in the control cavity of
the appliance. See Figure 3.5. Battery longevity and performance will be
affected by long term exposure to the service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source in the event of
an emergency power outage. Batteries should not be used as a primary long-term
power source.
To Operate Fireplace Using Battery Power (DC):
- Access the control cavity of the appliance. See Figure 3.2 for location. The decorative front or door may need to be removed.
- Locate the battery tray and insert four AA cell batteries. Battery polarity must be correct or module damage will occur. See Figure 3.5. A complete wiring diagram is included in the Electrical section of the appliance Installation Manual.
- Turn the appliance on according to the instructions below for the appropriate type of control: Standard Wall Switch:
• Toggle the switch as you would under normal circumstances.
Optional Wireless Remote:
• Remote receiver is integrated into the ignition module
• Use the remote to turn the appliance on.
• To preserve battery life, do not use the HI/LO flame or THERMOSTAT options.
Ignition Module:
• Locate the ignition module in the control cavity.
• Slide the ON/REMOTE/OFF switch to the ON position.
NOTICE: Some functionality will be lost when using battery backup including remote control, fan, lights, or any other auxiliary functions that require household 110-120 VAC power.
To Return to Operation Using Electrical (AC) Power
Standard Wall Switch:
-
Toggle the switch to OFF and remove the batteries from the battery tray. Replace door or decorative front on appliance.
Optional Wireless Remote: -
Slide the ON/REMOTE/OFF switch to the REMOTE position. Remove the batteries from the battery tray. Replace door or decorative front on appliance.
Ignition Module: -
Slide the ON/REMOTE/OFF switch to the REMOTE position.
Remove the batteries from the battery tray. Replace door or decorative front on appliance.
J. Detailed Component Operating
Instructions – IntelliFire Touch
IFT-ECM Detailed Operating Instruction
The IFT-RC400 and IFT-RC150 remotes are an option for the LCOR-DV36IN/RCOR- DV36IN models.
-
The Electronic Control Module (IFT-ECM) has a three-position ON/OFF/REMOTE selector switch that must be set for proper operation. See Figure 3.6. When changing switch positions,it is important to pause in each position for 1-2 seconds.
OFF Position:
The appliance will not respond to any commands from a wired wall switch, IFT- RC150 or IFT-RC400 remote controls. The unit should be in the OFF position during installation, service, backup battery installation, fuel conversion and to reset the IFTECM in the event the system goes into a LOCKOUT mode as the result of a system error. When switched to the OFF position while the appliance is operating, the system will shut down.
ON Position:
The appliance will ignite and run continuously at the HI flame setting. No adjustment in flame height is possible.
The IFT-ECM has a safety feature that will automatically shut down the fireplace after 9 hours of continuous operation in the ON position.
Remote Position:
The remote position allows operation of the appliance from a wired wall switch, IFT-RC400 or IFT-RC150 remote controls. The IFT-ECM switch must be in this position to pair the IFT-ECM with the IFT-ACM (if installed), and/or IFT- RC400 and IFTRC150 remote controls. See the IFT-RC400 or IFTRC150 installation manual for detailed instructions on pairing the IFT-ECM with the remote controls. After successfully pairing a IFT-RC400, all installed accessories can be controlled by the IFT-RC400 (see IFT-RC400 user manual). The RC150 allows the user to turn ON/OFF the flame in the appliance and activate the Cold Climate mode if desired. The IFT-ECM has a safety feature that will automatically shut down the fireplace after 9 hours of continuous operation without receiving a command from the IFT-RC400 or IFT-RC150. -
If multiple control options are installed, the IFT-ECM will respond to the last command from the wired wall switch, IFT-RC400 or IFT-RC150. The wired wall switch is NOT available if a Power Vent is used.
-
The Pilot button on the IFT-ECM activates the Cold Climate function of the fireplace. This function lights the pilot flame ONLY to provide enough heat in the firebox to reduce condensation in cool, high humidity ambient conditions. To activate the Cold Climate press and hold the Pilot button for one second and release. The IFT-ECM will flash two green LED blinks, beep twice and light and rectify the pilot flame when pressed to activate. To turn off Cold Climate, press and hold the Pilot button for one second and release. The IFT-ECM will flash one green LED blink, beep once and shut down the pilot flame. If remote controls are paired with the IFT-ECM, this feature can also be activated with the IFT-RC400 and/or IFT-RC150.
DANGER
Risk of Explosion
DO NOT cycle the ON/OFF/REM selector switch more than one time within a five minute period. Gas may accumulate in firebox. Call a qualified service technician. -
An IFT-ECM reset is required if the module is in a lock-out condition. When this occurs, the appliance is shut down and the IFT-ECM status indicator LED will be blinking a RED/GREEN error code along with a one-time audible double- beep. If the IFT-ECM is in a lock-out condition, refer to the troubleshooting chart to interpret the error code and take corrective action as required. To reset the IFT-ECM after a lock-out error:
CAUTION! Risk of burns! Appliance surfaces are hot when operating and during cool down. Use care and wear gloves when opening the front and accessing components inside the appliance.
– Be aware the appliance may be HOT, use care in accessing the IFT-ECM.
– Set the IFT-ECM 3-position selector switch to OFF position.
– Wait five (5) minutes to allow possible accumulated gas to clear.
– Set the IFT-ECM 3-position selector switch to ON or IFT-REM position. Module will beep once and flash a three GREEN LED code on successful startup.
– If placed in ON position, the appliance will ignite normally if the error condition was corrected.
– If placed in IFT-REM position, use the paired IFT- RC400, IFT-RC150 or wired wall switch to start the appliance; appliance will ignite normally if the error condition was corrected.
– If the IFT-ECM re-enters the lock-out condition after these steps, call your dealer for service.
Appliance ON/OFF:
A wall control, thermostat or remote control may be used to control the ON/OFF function of the appliance. Follow instructions included with the installed control.
Optional Fan Kit
If desired, a fan kit may be added. Contact your dealer to order the correct fan kit. Detailed instructions are included with the fan kit.
Maintenance and Service
Any safety screen or guard removed for servicing must be replaced prior to
operating the fireplace.
When properly maintained, your fireplace will give you many years of trouble-
free service. Contact your dealer to answer questions regarding proper
operation, troubleshooting and service for your appliance. Visit
www.hearthnhome.com to locate a dealer. We
recommend annual service by a qualified service technician.
A. Maintenance: Frequency and Tasks
Task | Frequency | To be completed by |
---|---|---|
Glass Cleaning | Seasonally | **** Homeowner |
Surrounds, Decorative Fronts | **** Annually | |
Optional Remote Control | Seasonally | |
Venting | Seasonally |
Gasket Seal and Glass Inspection| Annually| Qualified Service Technician
Log Inspection| Annually
Firebox Inspection| Annually
Control Compartment & firebox Top| Annually
Burner Ignition & Operation| Annually
B. Maintenance Tasks – Homeowner
Installation and repair should be done by a qualified service technician only.
The appliance should be inspected before use and at least annually by a
professional service person.
The following tasks may be performed annually by the homeowner. If you are
uncomfortable performing any of the listed tasks, please call your dealer for
a service appointment. More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, et cetera. It is im- perative that
control compartments, burners and circulating air passageways of the
appliance be kept clean. Any safety screen, guard, or barrier removed for
servicing the appliance must be replaced prior to operating the appliance.
CAUTION! Risk of Burns! The fireplace shall be turned off and cooled
before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop cloth and a stable
work surface.
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
-
Avoid striking, scratching or slamming glass
-
DO NOT use abrasive cleaners
-
DO NOT clean glass while it is hot
-
Prepare a work area large enough to accommodate fixed glass assembly and door frame by placing a drop cloth on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or floor surfaces. -
Remove door or decorative front from fireplace and set aside on work surface.
Removing Fixed Glass Assembly
- Pull the four glass latches out of the grooves on the glass frame top and bottom. See Figure 4.1.
- Remove the glass door from the appliance.
- Multiple sides may be able to be removed based upon model.
- Clean glass with a non-abrasive commercially available cleaner.
– Light deposits: Use a soft cloth with soap and water
– Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer)
Replacing Fixed Glass Assembly
- Replace the glass door on the appliance.
- Pull out the four glass latches and place in the grooves on the glass frame top and bottom. See Figure 4.1.
- Make sure all sides are replaced properly.
- Inspect and operate all glass latches to ensure they move freely and no obstructions are present.
- Reinstall decorative front.
Surrounds, Decorative Fronts
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
- Assess condition of screen and replace as necessary.
- Inspect for scratches, dents or other damage and repair as necessary.
- Check that louvers are not blocked.
- Vacuum and dust surfaces.
Optional Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control instructions.
-
Locate remote control transmitter and receiver.
-
Verify operation of remote. Refer to remote control operation instructions for proper calibration and setup procedure.
-
Place batteries as needed in remote transmitters and battery-powered receivers.
-
Place remote control out of reach of children.
If not using your fireplace for an extended period of time (summer months, vacations/trips, etc), to prevent unintended operation: -
Remove batteries from remote controls.
-
Unplug 6 volt adapter plug on IPI models.
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
- Inspect venting and termination cap for blockage or obstruction such as plants, bird nests, leaves, snow, debris, etc.
- Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds).
- Inspect for corrosion or separation.
- Verify weather stripping, sealing and flashing remains intact.
- Inspect draft shield to verify it is not damaged or missing.
C. Maintenance Tasks – Qualified Service Technician
The following tasks must be performed by a qualified service technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, drop cloth and a stable work surface.
- Inspect gasket seal and its condition.
- Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat.
- Confirm there is no damage to glass or glass frame. Replace as necessary.
- Verify that fixed glass assembly is properly retained and attachment components are intact and not damaged. Replace as necessary.
Log Inspection
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves.
- Inspect for damaged or missing logs. Replace as necessary. Refer to Installation manual for log placement instructions.
- Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
Firebox Inspection
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, sandpaper, steel wool, cloths, mineral
spirits, primer and touch-up paint.
- Inspect for paint condition, warped surfaces, corrosion or perforation. Sand and repaint as necessary.
- Replace fireplace if firebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust cloths
- Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.
- Remove all foreign objects.
- Verify unobstructed air circulation.
Burner Ignition and Operation
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, whisk broom, flashlight,
voltmeter, indexed drill bit set, and a manometer.
- Verify burner is properly secured and aligned with pilot or igniter.
- Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
- Replace Glowing embers with new dime-size pieces. DO NOT block ports or obstruct lighting paths. Refer to appliance installation manual for proper ember placement.
- Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure or leaking.
- Check for smooth lighting and ignition carryover to all ports. Verify that there is no ignition delay. Inspect and ensure the lighting of the main burner occurs within four seconds of the main gas valve opening.
- Inspect for lifting or other flame problems.
- Verify air shutter setting is correct. See Installation Manual for required air shutter setting. Verify air shutter is clear of dust and debris.
- Inspect orifice for soot, dirt and corrosion. Verify orifice size is correct. See Service Parts List for proper orifice sizing.
- Verify manifold and inlet pressures. Adjust regulator as required.
- Check all accessible gas-carrying tubes, connections, pipes and other components for leaks.
- Inspect pilot flame pattern and strength. See Figure 4.2 for proper pilot flame pattern. Clean or replace orifice spud as necessary.
- Inspect IPI flame sensing rod for soot, corrosion and deterioration. Polish with fine steel wool or replace as required.
- Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sensing rod. Replace pilot as necessary.
NOTE: Appearance of pilot shield and media tray may vary between appliance models.
Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions – Appliance
ISSUE | SOLUTIONS |
---|---|
Condensation on the glass | This is a result of gas combustion and temperature |
variations. As the fireplace warms, this condensation will disappear.
Blue flames| This is a result of normal operation and the flames will begin to
yellow as the fireplace is al- lowed to burn for 20 to 40 minutes.
Odor from fireplace| When first operated, this fireplace may release an
odor for the first several hours. This is caused by the curing of the paint
and the burning off of any oils remaining from manufacturing. Odor may also be
released from finishing materials and adhesives used around the fireplace.
These circumstances may require additional curing related to the installation
environment.
Film on the glass| This is a normal result of the curing process of the
paint and logs. Glass should be cleaned within 3 to 4 hours of initial burning
to remove deposits left by oils from the manufacturing process. A non-abrasive
cleaner such as gas fireplace glass cleaner may be necessary. See your dealer.
**** Metallic noise| Noise is caused by metal expanding and contracting as it
heats up and cools down, similar to the sound produced by a furnace or heating
duct. This noise does not affect the operation or longevity of the fireplace.
Is it normal to see the pilot flame burn continually?| In an intermittent
pilot ignition system (IPI), the pilot flame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow
pilot flame to remain lit.
Power Outages (battery backup)| This appliance can be operated on battery
power in the event of a power outage. To access the battery pack, the
decorative front, mesh and glass assembly must be removed. Refer to Section 3
for more details.
Wall above appliance feels hot to the touch.| No action necessary. This
appliance ships with a non-combustible material attached. Speci- fications of
the attached non-combustible material are listed in the Installer’s Manual for
this appliance.
Contact your dealer for additional information regarding operation and
troubleshooting. Visit www.hearthnhome.com to
locate a dealer.
B. Frequently Asked Questions – IntelliFire Touch Controls (Optional IFT-
RC400)
Symptom | Possible Cause | Corrective Action |
---|
The appliance does not respond to commands from the remote control display
does not light up when screen is touched.| Batteries are depleted.| Verify
batteries are new.
Batteries are incorrectly oriented.| Verify batteries are installed in correct
orientation as shown on batteries receptacle.
The display on remote lights up when screen is touched but it does not respond to commands.
| Touchscreen has lost calibration.| Touchscreen needs to be re-calibrated.
Call dealer to have screen re-calibrated.
Child Lock is ON.| Check child lock icon located at the top of the
remote display. If ON, it will show as a ‘locked’ symbol. To unlock, remove
battery compartment door, locate child lock switch and move to ‘unlock’
position. Verify child lock icon on screen is now displayed in ‘un- lock’
position.
The remote displays the following message on-screen:
No dealer info available| Dealer information not programmed into remote.|
Remote will still provide all available functions, and appliance is fully
available for use. Call dealer to have them program.
The remote displays the following message on-screen: Call “Dealer Name &
Number” to schedule maintenance.| 300 hours of use. Appliance is still
fully functional.| The appliance has been burning for 300 hours and is due for
a regular maintenance. Call dealer to have them perform mainte- nance.
The room temperature displayed on the remote is either slow or quick to respond while operating in thermostat mode.
| Remote is placed at a very short distance or too far away from the appliance.| Try to keep the remote close to the appliance but not directly in
front of it. The remote acts as the thermostat.
Remote is placed in the path of an air draft or vent.| Move the remote away
from the direct path of air flow. The re- mote acts as the thermostat.
Flame Modulation| The control system is designed to automatically adjust
the flame intensity based on the difference between the desired room
temperature, and actual temperature. In thermostat mode, the hearth appliance
will start in HI flame, but as the actual temperature approaches the desired
set temperature on the remote, the flame intensity will automatically
decrease. Au- tomatic flame modulation will result in more control of the tem-
perature, and will cause the appliance to cycle OFF/ON less.
The appliance turns OFF the flame after extended periods of operation| 9
hour safety shutdown timer| This is normal behavior. The appliance has a
safety timer that will automatically turn OFF the flame after nine hours of
uninterrupted operation.
The remote displays the following message on-screen: Fan will turn on within 3
minutes| ****
Functioning as intended.
| The appliance has a three minute delay timer before the fan is turned ON.
This allows the air surrounding the appliance to be heated before being pushed
into the room.
The remote displays the following message on-screen: “Replace remote
batteries.”| ****
Low batteries in remote.
| ****
Install new batteries in the remote.
The remote is displaying an incorrect brand.| Remote was programmed
incorrectly.| Call dealer to have them program the remote with correct
branding. Remote is still fully functional and the appliance is unaffected.
After turning flame ON using remote, the flame does not turn ON immediately
and instead a two minute timer is displayed.| ****
Power vent is installed on the appliance.
| This is expected behavior and the two minute timer is called a pre-purge
timer. The flame will turn ON at the expiration of the timer.
The remote displays the following message on-screen: “Remote Control
Communication Error.”| No power to appliance.| Verify home circuit breaker is
on and master reset is on (if equipped).
Power outage.| Install new batteries in battery backup.
The remote displays the following message on -screen: Sorry your appliance did
not start. Try again by pressing Flame On.| No power to appliance. No gas to
appliance. Accumulation of air in gas line from extended period of appliance
inactivity. Gas control system failure.| Verify that appliance has power and
gas. Verify that the appli- ance accepts flame ON commands with an audible
beep, and successfully turns flame on within 90 seconds. If this failure
persists, contact dealer for service.
C. Troubleshooting
With proper installation, operation, and maintenance your gas appliance will
provide years of trouble-free service. If you do experience a problem, this
troubleshooting guide will assist a qualified service technician in the
diagnosis of a problem and the corrective action to be taken. This
troubleshooting guide can only be used by a qualified service technician.
Contact your dealer to arrange a service call by a qualified service
technician.
IntelliFire Touch
Error Codes:
ECM LED Error Codes | Description |
---|---|
3 Red: 1 Green | IFT-RC400 error message: ‘Appliance Safely Disabled’, pilot |
sparks for 90 sec, no flame rectification.
2 Red: 1 Green| IFT-RC400 display: ‘Error Pilot Flame’, pilot valve solenoid
not detected.
2 Red: 2 Green| Sparking feedback signal error, spark coil failure.
5 Red: 1 Green| IFT-RC400 display: ‘Error Power Vent’ (if installed).
See Troubleshooting matrix for more detail on Lock-out Error Codes, Possible
Causes and Corrective Actions.
Troubleshooting:
Symptom | Possible Cause | Corrective Action |
---|
__ Pilot won’t light, module clicks but no spark 90 sec, 3 Red/1 Green
Lock out.| Incorrect wiring.| Verify ‘S’ (White) sense wire and ‘I’ (orange)
ignitor wire are connected to correct terminals on IFT-ECM.
__ Loose connections or electrical shorts in wiring.| Verify no loose
connections or electrical shorts in wiring from module to pilot assembly.
Verify wire insulation is not dam- aged. Verify wires are not grounding out to
chassis, pilot burn- er, or any other metal object. Replace any damaged wires.
Ignitor gap is too large.| Verify spark gap is approximately 0.095” (2.41 mm)
to 0.135” (3.43 mm).
__
Pilot won’t light, there is no noise or spark.
| No AC power, AC/DC adaptor faulty, backup batteries (if being used)
depleted, IFT- ECM slider switch in OFF position.| Verify IFT-ECM slider
switch is in ON or REM position. Verify AC power available to junction box.
Verify AC/DC adaptor is plugged into junction box and ECM. Verify AC/DC
adaptor out- put voltage is between 5.7-6.3 Vdc. If battery pack is used,
check battery pack voltage is >4.2 V (if not, replace batteries).
Shorted or loose connection in system wiring or wiring harness.| Verify system
wiring configuration. Remove and reinstall wir- ing harness that plugs into
module. Check continuity of wires in valve wiring harness. Replace any damaged
components.
Poor or no system ground.| Verify black ground wire in valve harness is
connected to metal chassis of fireplace.
__ Pilot won’t light, there is no noise or spark, 2 Red/1 Green
Lockout.| __ Pilot solenoid not detected.| Check if valve harness orange
wire is connected to pilot so- lenoid valve. Check pilot solenoid resistance,
nominal is 40 ohms. If open or shorted, replace valve. Check valve harness
wire continuity, if open replace 6-pin harness.
Pilot won’t light, there is no noise or spark, 2 Red/2 Green Lockout.| Spark
coil failure.| Replace ECM.
IntelliFire Touch – (continued)
Symptom | Possible Cause | Corrective Action |
---|---|---|
**** Pilot sparks but does not light, after 90 sec, 3 Red/1 Green Lockout | ||
**** No gas supply. | Verify incoming gas line ball valve is ‘Open’. Verify |
inlet pres- sure is within requirement for gas type used. Contact gas sup-
plier.
ECM has poor ground.| Verify wiring, check valve harness black wire is
securely grounded to metal chassis.
Gas valve defective.| Check pilot valve solenoid kick and hold voltages
during igni- tion cycle. Kick V should be >1 V, hold V minimum 0.26 V. If
voltages are OK, replace gas valve.
Pilot lights but main burner does not light. Pilot continues to spark
for 90 sec then goes into 3 Red/1 Green Lockout.| No flame detected.
Flame rectification issue.| Check if white sense lead is securely connected to
‘S’ terminal of IFT-ECM. Check resistance of sense lead between sense rod tip
and connector to IFT-ECM, should be less than 1 ohm
– if not, replace pilot assembly. Check system ground, ensure black valve
harness wire is securely attached to metal chassis. Check wiring for damage.
With system OFF, check resistance between tip of sense rod and pilot hood,
should be resistance (>1 M-ohm).
No flame detected or sense rod contamination.| With glass assembly
installed, verify pilot flame is engulfing flame sense rod on pilot assembly.
Verify inlet gas pressure is correct for gas type. Polish flame sense rod with
fine steel wool to remove any contaminants that may have accumulated.
Pilot lights and rectifies, but main burner does not light.| Main
valve solenoid.| Check if green wire in valve harness is connected to green
main valve solenoid. Check main valve solenoid resistance, nominal is 60 ohms.
If open or shorted, replace valve. Verify valve inlet pressure is correct for
gas type.
Pilot and main do not light, ECM goes into 5 Red/1 Green Lockout.|
Power Vent (PV) Failure.| Power Vent blower defective – check wiring to IFT-
ACM, check if blower is working. Check if PV pressure switch is connected to
brown and black wire in 6-pin valve wire harness. Check if pressure switch is
closed (shorted) when PV blower is running. Refer to PV troubleshooting
instructions.
Appliance lights and runs for a few minutes then shuts down and/or appliance cycle ON and OFF with less than 90 sec of ON time.
| Shorted or loose connection in flame detection circuit.| Check if
white sense lead is securely connected to ‘S’ terminal of IFT-ECM. Check
resistance of sense lead between sense rod tip and connector to IFT-ECM,
should be less than 1 ohm
– if not, replace pilot assembly. Check system ground, ensure black valve
harness wire is securely attached to metal chassis. Check wiring for damage.
With system OFF, check resistance between tip of sense rod and pilot hood,
should be resistance (>1 M-ohm).
Poor flame rectification or contaminated sense rod.| With glass assembly
installed, verify pilot flame is engulfing flame sense rod on pilot assembly.
Verify inlet gas pressure is correct for gas type. Polish flame sense rod with
fine steel wool to remove any contaminants that may have accumulated. Verify
no soot deposits are in sense rod to pilot hood gap.
Logs are set up wrong.| Remove and re-install logs per the log placement
instructions.
Damaged pilot assembly.| Verify the pilot assembly ceramic insulator
around the flame sensing rod is not cracked, damaged or loose. Check resis-
tance between tip of sense rod and IFT-ECM connector, should be less than 1
ohm. Replace pilot assembly if damage is de- tected.
Reference Materials
A. Accessories
Install approved accessories per instructions included with accessories.
Contact your dealer for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home
Technologies-approved optional accessories with this appliance. Using non-
listed accessories could result in a safety hazard and will void the warranty.
Wall Controls, Wall Switches, and Remote Controls
After a qualified service technician has installed the wall control, wall
switch, or optional remote control, follow the instructions supplied with the
control installed to operate your fireplace:
For safety:
- Install a switch lock or a wall/remote control with child protection lockout feature.
- Keep remote controls out of reach of children.
See your dealer if you have questions.
Optional Fan
After a qualified service technician has installed the fan, follow the
instructions supplied with the fan kit to operate your fan. See your dealer if
you have questions.
B. Service Parts
LCOR-DV36IN
Beginning Manufacturing Date: March 2017
End Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. | ****
Stocked at Depot
ITEM| DESCRIPTION| COMMENTS| PART NUMBER
| Log Set Assembly| | LOGS-2129| Y
A| Log A| | SRV2129-701|
B| Log B| | SRV2129-703|
C| Log C| | SRV2129-702|
D| Log D| | SRV2129-706|
1| Log 1| | SRV2129-704|
2| Log 2| | SRV2129-705|
3| Log 3| | SRV2129-707|
4| Sheetrock Ledge (End)| | 2130-126|
5| Non-Comb, Short| | 2130-198|
6| Glass Door Assembly (End)| | GLA-2130| Y
7| Corner Refractory| | SRV2005-REF-COR|
8| Sheetrock Ledge (Side)| | 2130-118|
9| Non-Comb, Long| | 2130-199|
10| Burner NG, Propane| | 2128-007| Y
11| Pilot Shield| | 2128-124|
12| Base Pan| | 2132-115|
13| Glass Door Assembly (Side)| | GLA-6TROC| Y
14| Junction Box Bracket| | 2128-128|
15| Junction Box| | SRV4021-013| Y
| Non-Comb| | 2162-107|
| Refractory Bracket| | 2162-106|
| Surround Overlay (contains overlay for top, bottom and sides)|
SRV2132-FACE|
Additional service part numbers appear on following page.
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. | ****
Stocked at Depot
ITEM| DESCRIPTION| COMMENTS| PART NUMBER
| Log Set Assembly| | LOGS-2129| Y
A| Log A| | SRV2129-701|
B| Log B| | SRV2129-703|
C| Log C| | SRV2129-702|
D| Log D| | SRV2129-706|
1| Log 1| | SRV2129-704|
2| Log 2| | SRV2129-705|
3| Log 3| | SRV2129-707|
4| Corner Refractory| | SRV2005-REF-COR|
5| Sheetrock Ledge (Side)| | 2130-118|
6| Non-Comb, Long| | 2130-199|
7| Pilot Shield| | 2128-124|
8| Burner NG, Propane| | 2128-007| Y
9| Base Pan| | 2132-115|
10| Glass Door Assembly (Side)| | GLA-6TROC| Y
11| Junction Box| | SRV4021-013| Y
12| Junction Box Bracket| | 2128-128|
13| Glass Door Assembly (End)| | GLA-2130| Y
14| Non-Comb, Short| | 2130-198|
15| Sheetrock Ledge (End)| | 2130-126|
| Non-Comb| | 2162-107|
| Refractory Bracket| | 2162-106|
| Surround Overlay (contains overlay for top, bottom and sides)|
SRV2132-FACE|
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. | ****
Stocked at Depot
ITEM| DESCRIPTION| COMMENTS| PART NUMBER
16.1| Shutter Bracket Assembly| | 2118-121| Y
16.2| Pilot Assembly NG| | 2478-012| Y
Pilot Assembly Propane| Convert 2478-012 with SRV593-527|
16.3| Flex Ball Valve Assembly| | SRV302-320| Y
16.4| Flexible Gas Connector| | 530-302A| Y
16.5| Orifice NG (#32C)| | SRV582-832| Y
Orifice Propane (#50C)| | 582-850| Y
16.6| Valve NG| | SRV2166-302| Y
Valve Propane| | 2166-303| Y
16.7| Harness, IFT 6 Pin Wiring| | SRV2326-132| Y
16.8| Jumper Wire| | SRV2187-198| Y
16.9| Module, IFT Control| | SRV2326-130| Y
16.10| Battery Holder 4AA, IFT| | SRV2326-134| Y
16.11| Transformer, 6 Volt Wall| | SRV2326-131| Y
16.12| Valve, Bracket| | 2118-104|
16.13| Thermostat Wire Assembly, Male/Male| | SRV2118-170| Y
Additional service part numbers appear on following page.
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. | ****
Stocked at Depot
---|---
ITEM| DESCRIPTION| COMMENTS| PART NUMBER
| Baffle (Exhaust Shield)| | 385-105|
| Flue Restrictor| | 385-128|
| Gasket Assembly| | 2128-081|
Contains Vent, Seal Cap, Burner Neck, Shutter Bracket and Valve Plate
Gaskets
| Glass Latch Assembly| Qty 2 req| 2382-400| Y
| Lava Rock| | 2005-790|
| Mineral Wool| | 050-721|
| Touch Up Paint| | TUP-GBK-12|
| | | |
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| | | |
| | | |
| | | |
| | | |
| Conversion Kit NG| | NGK-MS36-IFT| Y
Conversion Kit Propane| | LPK-MS36-IFT| Y
| Pilot Orifice NG| | SRV593-528| Y
Pilot Orifice Propane| | SRV593-527| Y
| Regulator NG| | NGK-DXV-50| Y
Regulator Propane| | SRVLPK-DXV-50| Y
C. Contact Information
Hearth & Home
Technologies
7571 215th Street West, Lakeville, MN 55044
www.hearthnhome.com
Please contact your Hearth & Home Technologies dealer with any
questions or concerns.
For the location of your nearest Hearth & Home Technologies dealer,
please visit www.hearthnhome.com.
– NOTES –
NOTICE
DO NOT DISCARD
THIS MANUAL
- Important operating and maintenance instructions included.
- Read, understand and follow these instructions for safe installation and operation.
- Leave this manual with party responsible for use and operation.
This product may be covered by one or more of the following patents: (United
States) 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7234932,
7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S.
and foreign patents pending.
Printed in U.S.A. – Copyright 2022
Hearth & Home Technologies • LCOR-DV36IN, RCOR-DV36IN Owner’s Manual •
2486-981 Rev. G • 2/22
2000-945E
References
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