ViewSonic Digital Signage Optical Imaging Touch Screen User Manual
- June 10, 2024
- Viewsonic
Table of Contents
ViewSonic Digital Signage Optical Imaging Touch Screen User Manual
- Please read carefully this manual before operation.
- Please retain it for future reference.
Warning
Thanks for your supporting to Our Digital Signage.
Our always take the safety quality of product at the first position, and ensure that our product meets the national security certificate (GB4943).
OUR REMIND: to ensure power grounding is reliable,
Please contact with our service number for more information.
FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation. Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver Is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure
Important Safety Instructions and Maintenance
Important Safety Instructions
CAUTION
Risk of electronic shock. do not open. Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
To reduce the risk of fire or electric shock. do not expose this product to rain or moisture. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
In case of smoke, strange noise or strange smell from the unit:
- Turn off the power switch immediately;
- Disconnect the power plug from the power outlet:
- Contact your dealer or service centre. Never attempt to make repairs yourself because this could be dangerous.
Never push objects of any kind into the set through the cabinet slots as they may touch dangerous voltage points or short-circuit parts that could result in a fire or electric shock. Never spill liquid of any kind on the set. Use special caution in households where children are present. The apparatus is not suitable for children under 3-year to operate.
Power supply cords should be routed safety to prevent life and property from
dangerous with damaged cord.
Mains plug is used as the disconnect device. It shall remain readily operable
and should not be obstructed during intended use. To be completely
disconnected the apparatus from supply mains, the mains plug of the apparatus
shall be disconnected.
To avoid the fire, no naked flame source, such as lighted candles, should be placed on the apparatus.
Protect the shell of LCD from being hit, pressed, and designated.
Do not pull the plug out by the wire;
Never touch the plug with wet hands
Installation
The ventilation should not be impeded by covering the ventilation opening with
items, such as newspapers, tablecloths, curtains, etc.
At least 10 cm space should be left around the apparatus for sufficient
ventilation.
Do not put outdoors, avoid direct sunlight, rain, wind
About use
Spraying volatile compounds on the shell of product is prohibited.
Cleaning
Unplug this apparatus from the AC outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning;
If the shell is very dirty, please use neutral detergent dissolved in water to clean it, and keep it away from LCD screen.
Don’t use organic solvents such as diluent, gasoline, alcohol etc to clean the
product.
When you clean the LCD screen, you have to use special LCD cleaning cloth (or
very soft cotton lint), spray some non-ionized water on it, and then clean the
product softly.
WARNING
To prevent the spread of fire, keep candles or other open flames away from this product at all times.
Welcome to use Our multimedia products
Thank you for purchasing a new generation multimedia products of our. We sincerely hope this product brings you the brand new visual and audio enjoyment. Please read instructions carefully. It will bring you satisfaction with all the functions of products, and providing convenient for your use.
Specifications
Note: “*”‘ indicates”A~Z” please make the object as standard.
Installation Instruction
The rear view
Packing List
Operation Indictor
- Plug in power
- Switch on: Press master switch at back board.
- Install Windows
- Switch Off: (after close system)then turn off the master switch at back board.
- Cut off power
Note: To avoid system damage, do not Power off when work under the operating system.
Simple problem solution
If you have any problem, check the countermeasures for each symptom listed
below.
The following symptoms may have caused by inappropriate adjustment rather than
actual malfunction of the unit. If the trouble persists, contact the service
center.
Optical Imaging Touch Screen
Notes
- The touch pencil is made by glass, please use it with caution.
- Please do not put heavy stuff on the touch screen.
- Please clean the touch screen before install it, or the performance will have negative influence.
- If the touch screen is not work and smelly, please cut off the power and contact supplier.
Please do not plug in/out power frequently.
Questions
Touch screen is not work
- Firstly check the touch screen , right click My Computer->Computer Management->Device Manager->Human Interface Devices, and check the “HID-compliant device” entries is the normal state.
- Check the cable of touch-screen control panel is connect well or not. check PC connect cable is work or not.
- check whether the USB Interface is work or not.
The touch screen is work , but cannot support multi-point touch
- Firstly make sure the system is supporting multi-point touch , only Windows7 family premium pack and above version support it .
- Make sure the programme is supporting multi-point touch.
The touch screen is work , but mouse icon cannot be dragged
Make sure there is no any stuff on the panel, if has it, remove it.
The touch screen is work , but mouse icon more cannot be stopped
Make sure the product is not connecting with mouse, remove it.