ViewSonic VBS100-A / VBS100-L myViewBoard Box User Guide

: October 27, 2023
: Viewsonic

Table of Contents

VBS100-A / VBS100-L myViewBoard Box
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VBS100-A / VBS100-L myViewBoard Box

VBS100-A / VBS100-L myViewBoard Box
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS17677

Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !

Compliance Information
FCC Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Warning: Use only power supplies listed in the user instructions. AVERTISSEMENT: Utilisez uniquement les sources d’alimentation mentionnées dans les instructions d’utilisation.
You are cautioned that changes or modifications not expressly approved by the responsible for compliance could void your authority to operate the equipment.
For Canada · This Class B digital apparatus complies with Canadian ICES-3(B)/ NMB-3(B). · Cet appareil numérique de la classe B est conforme à la norme ICES-3(B)/ NMB-
3(B). Canada.
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
Following information is only for EU-member states: The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).
i

The mark indicates the requirement NOT to dispose the equipment including any spent or discarded batteries or accumulators as unsorted municipal waste, but use the return and collection systems available. If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive), and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum Concentration

Lead (Pb)

0.1%

Mercury (Hg)

0.1%

Cadmium (Cd)

0.01%

Hexavalent Chromium (Cr6+)

0.1%

Polybrominated biphenyls (PBB) 0.1%

Polybrominated diphenyl ethers (PBDE)

0.1%

Actual Concentration
< 0.1% < 0.1% < 0.01% < 0.1% < 0.1%
< 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:
Examples of exempted components are:
1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (500 mm): maximum 3.5 mg per lamp. (2) Medium length (500 mm and 1,500 mm): maximum 5 mg per lamp. (3) Long length (1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

ii

Contents
Compliance Information ………………………………………………….i
FCC Statement………………………………………………………………………… i CE Conformity for European Countries……………………………………….. i Declaration of RoHS2 Compliance………………………………………………ii
Copyright Information…………………………………………………….1
For Your Records ……………………………………………………………………. 1
1. PRODUCT OVERVIEW ………………………………………………..2
Package contents……………………………………………………………………. 2 Front view………………………………………………………………………………. 3 Rear View………………………………………………………………………………. 4
2. Getting Started……………………………………………………………5
Connecting the AC power ………………………………………………………… 5 Connecting to local area network (LAN)……………………………………… 6 Connecting a mouse and keyboard……………………………………………. 7
3. Performing additional connections ……………………………..8
Connecting to USB type-C devices ……………………………………………. 8 Connecting to RS232 ………………………………………………………………. 8 Installing the Hardware…………………………………………………………… 11
4. Operating the myViewBoard Box……………………………….13
myViewBoard Box screens …………………………………………………….. 13 myViewBoard for Windows Tasks……………………………………………. 16 myViewBoard Companion App Tasks………………………………………. 20
5. Troubleshooting ……………………………………………………….22
6. Specifications …………………………………………………………..24
Other Information …………………………………………………………26
Customer Support …………………………………………………………………. 26 Limited Warranty …………………………………………………………………… 27
iii

Copyright Information
Copyright © ViewSonic Corporation, 2019. All rights reserved.
ViewSonic and the three birds logo are registered trademarks of ViewSonic Corporation.
Disclaimer:ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

Product Name:
Model Number: Document Number: Serial Number: Purchase Date:

For Your Records
VBS100-A / VBS100-L myViewBoard Box VS17677 VBS100_UG_ENG Rev. 1B 03-12-20

Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

1

1. PRODUCT OVERVIEW
Package contents
Please take a moment to check if all the necessary items are included in the package. If anything is missing or damaged, please contact your dealer immediately.
VBS100-A / VBS100-L

Power adapter x 1(Ac plug type * 4(UK/AU/US/EU)

HDMI cable x 1

US EUROPE UK

AUS

Quick start guide (QSG)

1 Contents

VBS100 myViewBoard Box
Quick Start Guide

3 ‘^
myViewBoard for windows

2 /Z

RS232

USB DP OUT

HDMI OUT

RESET

5V

USB HDMI IN

RJ45 Cable

HDMI Cable

Projector
Monitor Computer A/V device

Computer
1

55FCA2F3
2
Monitor

myViewBoard Companion for Android

iOS/ Android

Monitor

Monitor
Model No.: VS17677 / VBS100_QSG_1b_20210309 Copyright © 2021 ViewSonic Corporation. All rights reserved.

2

Front view

2

RESET

5V

13 4

5
6
USB HDMI IN
7

No. Components

1

Reset button

2

Power LED

3

DC Jack 5V

4

GB-LAN (RJ-45)

Description Performs a hardware-reset of the device Indicates system power status: -Blue: power on -None: power off System power input connector. Gigabit Ethernet + 802.3at class4 Gigabit Power over Ethernet `

GB-LAN status – Yellow (Flashing) Activity on the link. – Yellow (Off) No activity on the link. -Green (ON) Activity link with 100M speed. -Orange (ON) Activity link with 1000M speed. -Green/Orange (Off) Activity link with 10M speed.

5

USB 2.0 (Type-A) ports

Universal Serial Bus 2.0 500mA *Note1/Note2

6

USB 3.0 (Type-A) ports

Universal Serial Bus 3.0 900mA *Note1/Note2

7

HDMI IN V1.4b(Type A) port

High-definition multimedia interface

signal input: connects to a PC with HDMI

output, set-top box, or other video devices

(HD 720P)

*Note3

Note1: Only support FAT32 format.
Note2: USB camera or UVC device does not support hot-plug mode.
Note3: Running USB type-C and HDMI connections at the same time is NOT supported. Only one display output can be active.

3

Rear View

RS232
1

USB DP OUT

HDMI OUT

2

3

No. Components

1

RS232 port*

2

USB3.0 (Type C) ports

3

HDMI OUT V2.0(Type A) port

Description
RS232 serial port cable: connects the display (IFP or Projector) to an external computer. Certain functions can be controlled remotely by the PC, including power on/off, volume adjustment and more. Note1
USB3.0 SuperSpeed support and DisplayPort 1.2(1080@60Hz) output. Note2
Connects the other end of the HDMI cable to the HDMI port of a display device, for example Display or Projector …etc.

Note1: Set the baud rate of controlled devices to 9600 bps.
Note2: Running USB type-C and HDMI connections at the same time is NOT supported. Only one display output can be active.

4

2. Getting Started
Connecting the AC power
To connect your myViewBoard Box to a power source, perform the following: 1. Connect one end of the power cord to the AC adapter and the other end to a
power outlet. 2. Connect the AC adapter to the DC-in jack of your myViewBoard Box.
The myViewBoard Box supports the PoE feature. If connected to a Power Device (PD) or a Power Sourcing Equipment (PSE), the myViewBoard Box is able to power itself via the ethernet slot. 1. Connect a Power Device (PD) or a Power Sourcing Equipment (PSE) to a power
outlet. 2. Connect an ethernet cable connected to the Power Device (PD) to the Power
over Ethernet (PoE) slot of your myViewBoard Box. If both power sources are available, the myViewBoard Box uses the AC adapter as the main power source.
PoE
LAN
5

Connecting to local area network (LAN)
1. Connect one end of the RJ-45 cable to the LAN port of your myViewBoard Box. 2. Connect the other end of the RJ-45 cable to a network connection device or a
network wall connector.
LAN
3. Connecting a display device
Use an HDMI cable (not supplied) to connect to an external display. 1. Connect one end of the HDMI cable to the HDMI port of the myViewBoard Box. 2. Connect the other end of the HDMI cable to the HDMI port of a display device.
6

Connecting a mouse and keyboard
Connect the USB mouse and USB keyboard to the USB2.0 ports of your myViewBoard Box.
7

3. Performing additional connections
Connecting to USB type-C devices
· USB type-C compatible device connect to the monitor or projector. · USB type-C supports DP1.2/out (1080P@60Hz) only. · No support for running USB type-C and HDMI connections at the same time.

Connecting to RS232
An RS-232 connection provides the ability to turn on myViewBoard Box, adjust volume or switch the input source from a remote PC or console.
Note: Set the baud rate of all control devices to 9600 bps.

[RJ-45]

Internet
ROUTER

[RJ-45]

ViewSonic provides vController, an easy-to-use control tool.

8

Serial Port Cable

Projector LAN Port:4661 Projector LAN Port:23
9

Display LAN Port:5000
Learn more and download the vController software from the ViewSonic website
10

Installing the Hardware
Option1
Mounting the VBS100 (VB-WMK-001/VB-STND-001) Mount the VBS100 to the back of your display device.
Note: Verify that your display device supports VESA mounting. Refer to the following illustration for size measurements:
11

Option2
Mounting the VBS100 on T-bar
12

4. Operating the myViewBoard Box
myViewBoard Box screens
The myViewBoard Box shows the following screen on startup:
myViewBoard Box startup screen description.
13

MVBA (myViewBoard Android) : To access, click on the default screen.

V-Launch Menu : To access, click

on the default screen.

14

The V-Launch menu provides access to the following features: Display In a SCALE-UP classroom, the teacher can initiate a discussion by broadcasting their screen to all the displays connected to ViewBoard Stream. Students can also share their own screen to the nearby display to interact with the rest of the class. EnterpriseAgent Refers to an application by 42Gears, which is signed by the device manufacturers (OEMs) to enable administrators to use advanced lockdown and management features of 42Gears products on the device. Explorer An easy and powerful file explorer for Android devices.
Lightning A free web browser for Android that is fast and easy to use.
myViewBoard An ecosystem where users create their own personal digital whiteboard in the cloud. Users can create, view and present these virtual whiteboards wherever they are, using one of the myViewBoard software solutions available.
RevelDigital Player Turns your Android-based myViewBoard Box into digital signage. The Revel Digital Player app works in conjunction with the Revel Digital management portal (www.reveldigital.com) and provides the public- facing content for your own digital signage network. Note: Once the RevelDigital Player app is successfully registered, myViewBoard Box sets the RevelDigital Player APP as the default app to start automatically every time the device is powered on. After this has been set, you need to start the myViewBoard Stream app manually to use the myViewBoard Stream app again. Settings Provides access to system setup. Enables you to quickly and easily set up your VBS100.
SureMDM Nix SureMDM is a simple yet versatile EMM solution that enables businesses to secure, monitor, and manage mobile devices such as tablets, smartphones and other devices based on Android. SureMDM Agent uses Android Device Administrator permission to provide advanced mobile device management features. Media player Supports the following specifications: – 4K/60: VP9, H265, H264 – 1080P/60: VC-1, MPEG-1/2/4, VP8
15

myViewBoard for Windows Tasks

Verify that the “Entity administration account” operation is running under the correct

myViewBoard rating: https://myviewboard.com/education/pricing/

Rating

Description

Basic

myViewBoard account cannot use the stream video function

Professional myViewBoard account can stream video to 2 pcs of VBS100 at the same time

Entity

myViewBoard account can stream video to 2 pcs of VBS100 at the same time

To send a ViewBoard screen or to receive users’ screens, tap the title bar.

icon on the

Tap the Cast module to enable.

16

Provide the Bind Code that was displayed on the myViewBoard Box. Provide the One Time Password Code ( The OTP code is updated every 30 seconds) that was displayed on the myViewBoard Box.
17

Select Display_73564411 from the list. The entry changes to Display_73564411 if bonding was successful.
18

The cast / wireless presentation should begin streaming. myViewBoard for Windows screencast to an IFP display.
19

myViewBoard Companion App Tasks
Verify that the “Entity administration account” is running under the correct myViewBoard account rating. 1. Tap the myViewBoard Companion app icon. 2. Sign in to myViewBoard Companion.
3. Use the QR code sign in feature to sign in to myViewBoard for Windows. 4. Tap your user avatar to access the Settings screen.
20

5. Tap Stream, tap the myViewBoard.

icon, and then tap Scan to bind streamer to

6. Position the QR code displayed on the myViewBoard Box inside the frame. 7. Back on the Companion app, press mvb_streamer_55FCA2F3. 8. If successful, the screen displays mvb_streamer_55FCA2F3.

21

5. Troubleshooting
If you experience a problem with your ViewBoard Box Direct, refer to the following troubleshooting guide. If a problem persists, contact the service center.
The myViewBoard Box won’t start
· If the LED does not light blue during device boot up: Verify that the AC adapter is properly plugged into the DC-in jack of the myViewBoard Box and to the power outlet.
· Verify that the DC connector is fully inserted into the correct socket on the front of the myViewBoard Box.
· Check the power socket with another device (i.e. table lamp). · If there is still no power, contact ViewSonic support or the Reseller from whom
the device was purchased.
Unable to access the LAN
· Verify that the RJ-45 cable is connected: · one end to the LAN port of your myViewBoard Box · the other end to a network connected device or a network wall connector
· Make sure you have configured the LAN settings correctly.
Unable to display to the monitor device
· Verify that the HDMI cable has been plugged in properly into the HDMI outlet.
Unable to access the myViewBoard ecosystem, or if required firewall ports are blocked
To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: 1. TCP Port 443 (HTTPS): outbound 2. UDP and TCP port 3478 bidirectional to the WebRTC servers 3. UDP Ports 50,000 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC
servers. These ports are optional; if blocked, media will be proxied using TURN on port 3478.
The WebRTC protocol is actively used in screen sharing. Verify that these ports are open on your network fire-wall. For more information, click here. To check your connectivity status, visit: https://myviewboard.com/cast2/test/index.html.
22

View third party licenses:
· For Android Open Source Copyright Notice, refer to the Third-party licenses in legal information.
· For LGPL source code, click on the LGPL source code in legal information. It will be automatically downloaded to /storage. emulated/0/Download/lgpl- src.zip.
Optional accessories equipment: VSB050 (EZC-5201BS) USB Wireless Adapter
· Bluetooth mode: The VSB050 connects to the VBS100. It does not support the sending of files in connected USB devices through Bluetooth. For security reasons, only files inside the internal memory can be sent through Bluetooth.
· WIFI mode: The VSB050 connects to a wireless network AP device to access the Internet. You must remove the Ethernet RJ45 cable to enable wifi mode.
· HOTSPOT mode: To share via a VSB050 hotspot, you need to connect an Ethernet RJ45 cable.
· Bluetooth mode: Test equipment model. · Logitech K580 SLIM MULTI-DEVICE WIRELESS KEYBOARD CHROME OS
EDITION
https://www.logitech.com/en-us/product/k580-slim-multi-device-wireless- keyboard
· Logitech M585 MULTI-DEVICE Multi-Tasking Mouse
https://www.logitech.com/en-us/product/m585-wireless-mouse
23

6. Specifications

Item

Description

Processor Operating system

Rockchip RK3399 ARM Dual-core Cortex-A72 and Quad-core Cortex-A53 VBS100-A Android 8.1
VBS100-L Linux Debian 9

Memory

DDR 3L On-board Memory 2GB

Storage

eMMC 16GB

LAN Resolution
Connectors
OPERATING CONDITION STORAGE CONDITION VESA mounting

Gigabit RJ-45 PoE IEEE 802.3AT

Type-C: DP1.2 Up to 1080P @60 Hz

HDMI Input: V1.4b 720P@60 Hz

HDMI Output: V2.0 4K @60 Hz Front:
· DC Jack

· GB-LAN x 1( RJ-45 PoE IEEE 802.3AT class4)

· USB 2.0 x 1 (Type A)

· USB 3.0 x 1 (Type A)

· HDMI in x 1 (Type A [19-pin female])

Rear: · RS232 x 1 (D-Sub 9)

· USB 3.0 x 1 (Type C)

· HDMI out x 1 (Type A [19-pin female]) Temperature 32°F to 104°F (0°C to 40°C)

Humidity

20% to 90% Non-Condensing

Temperature -4°F to 140°F (-20°C to +60°C)

Humidity

20% to 90% Non-Condensing

75 x 75 mm

Dimensions

131.50 mm x 121.05 mm x 30.00 mm

Gross Weight

1040g

Voltage

Adapter DC 5V / PoE DC 37~57V

24

Item AC Adapter Output Input Ac plug type

Description Model Name: PA1024- 050IB400 5V DC, 4A
100~240V AC, 50/60Hz universal
UK/AU/US/EU

25

Other Information
Customer Support
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number.

Country/ Region

Website

Country/ Region

Website

Asia Pacific & Africa

Australia (China)

www.viewsonic.com/au/ www.viewsonic.com.cn

Bangladesh ()

www.viewsonic.com/bd/ www.viewsonic.com/hk/

Hong Kong (English)

www.viewsonic.com/ hk-en/

India

www.viewsonic.com/in/

Indonesia (Japan)

www.viewsonic.com/id/ www.viewsonic.com/jp/

Israel Korea

www.viewsonic.com/il/ www.viewsonic.com/kr/

Malaysia

www.viewsonic.com/my/ Middle East

www.viewsonic.com/me/

Myanmar

www.viewsonic.com/mm/ Nepal

www.viewsonic.com/np/

New Zealand

www.viewsonic.com/nz/ Pakistan

www.viewsonic.com/pk/

Philippines (Taiwan)

www.viewsonic.com/ph/ Singapore www.viewsonic.com/tw/

www.viewsonic.com/sg/ www.viewsonic.com/th/

Vit Nam

www.viewsonic.com/vn/

South Africa & Mauritius

www.viewsonic.com/za/

Americas

United States

www.viewsonic.com/us Canada

www.viewsonic.com/us

Latin America

www.viewsonic.com/la

Europe

www.viewsonic.com/eu/ France

www.viewsonic.com/fr/

Deutschland

www.viewsonic.com/de/

www.viewsonic.com/kz/

www.viewsonic.com/ru/ España

www.viewsonic.com/es/

Türkiye

www.viewsonic.com/tr/

www.viewsonic.com/ua/

United Kingdom

www.viewsonic.com/uk/

26

Limited Warranty
VIEWSONIC Network Media Player
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective: ViewSonic Network Media Player are warranted for 1 year for labor from the date of the first customer purchase.
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
What the warranty does not cover: 1. Any product on which the serial number has been defaced, modified or removed. 2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic. c. Causes external to the product, such as electric power fluctuations or failure. d. Use of supplies or parts not meeting ViewSonic’s specifications. e. Normal wear and tear. f. Any other cause which does not relate to a product defect. 3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to Customer Support page). You will need to provide your product’s serial number. 2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b)
your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party.

4.3: ViewSonic DMP Warranty

DMP_LW01 Rev. 1A 06-25-09
27

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Villahermosa: Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Chihuahua Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail: gacosta@qplus.com.mx

Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Guerrero Acapulco GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Oaxaca, Oax.: CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

Tijuana: STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

FOR USA SUPPORT: ViewSonic Corporation 10 Pointe Dr. Suite 200. Brea, CA. 92821, UY.S.A Tel: 800-688-6688 E-Mail: http://www.viewsonic.com

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