Hanwha Techwin PRO-7510B4 PC NVR for Recording User Guide

Hanwha Techwin PRO-7510B4 PC NVR for Recording

Copyright
©2022 Hanwha Techwin Co., Ltd. All rights reserved.

Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered
trademark of their respective company.

Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or
wholly, without formal authorization.

Disclaimer

• Hanwha Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee
  shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.

• Hanwha Techwin reserves the right to change the contents of this document without prior notice.
  ™ Design and specifications are subject to change without prior notice.

Overview

Before reading the user manual
Be sure to read the following before reading the user manual.

• This manual is copyrighted by the manufacturer.
• This manual cannot be reproduced without permission.
• We are not responsible for any damage caused by using products other than the standard product or using the product for the purpose other than mentioned in the manual.
•  If you need to open the case and touch the inside of the case for troubleshooting, always contact the dealer where you purchased the product for professional help.
• Do not allow water or liquid to come into contact with the connections of the product.
• Do not apply excessive force or shock.
• Do not pull the power cord by force.
• Do not disassemble the product.
• Use only within the rated input/output power range.
• Use only approved power cords.
• For products with an input ground, be sure to use it with a grounded power plug.
• If a wrong battery is used, there is a risk of an explosion. Never replace the batteries with ones that aren’t the same model or equivalent product.
• Be cautious so that the batteries are not exposed to excessive heat, such as sunlight or fire.
• Place the power plug where it can be easily operated. If there is a problem with the product, you should unplug the power plug to completely terminate the power. The power will not be completely terminated by only turning off the main body’s power button.

Checking the Installation Environment

• This product is a state-of-the-art security equipment with a high capacity hard disk and important circuitry inside.
• When the temperature inside the product is too high, its life cycle might be shortened, or it might be broken.
• Therefore, install it so that it is well-ventilated, and refer to the following recommendations before installation.
• When installing this product in a rack, observe the following recommendations.
  1. Make sure that the inside of the rack where the product is installed is not sealed.
  2. As shown in the figure, make air circulation smooth through the intake and exhaust ports.
  3. If you are stacking the product together with other rack-mounted products as shown in the figure, secure a certain amount of space or install a vent for air circulation.
  4. For natural convection of air, install the intake port at the bottom of the rack and the exhaust port at the top.
  5. It is highly recommended to install a fan motor for air circulation in each intake and exhaust port. (Install a filter that filters dust or foreign matter in the intake fan.)
  6. Keep the temperature inside the rack or around the product between 5 °C and 40 °C as shown.

Configuration and Tips of User Manual

• The manual of this product is composed as follows.

  • Quick Guide
  • SSM User Manual
  • System User Manual

• This User Manual is the default setting for user’s guide. The User Manual contains the following in order:
  If you want to apply the modification to the actual operating environment, refer to the SSM User Manual and the System User Manual.

  • Checking components
  • Product name and functions
  • How to install a hard disk
  • How to create a logical drive
  • How to set up a network
  • Guide to SSM operation and installation start
  • The operating system and application software installed on this product are optimized for the hardware of this equipment.
  • Do not add or remove any hardware, or update the operating system, or install any other software.
  • Or it may cause the risk of electric shock and product performance degradation.

Package Contents of PRO-7310B6

• Accessories other than the NVR body are consumables and are excluded from the warranty.
• All manuals can be downloaded from our homepage (www.hanwha-security.com).
• Rack mounting brackets for mounting in the server rack are sold separately.

Package Contents of PRO-7510B4

• Accessories other than the NVR body are consumables and are excluded from the warranty.
• All manuals can be downloaded from our homepage (www.hanwha-security.com).
• Rack mounting brackets for mounting in the server rack are sold separately.

Part Names and Functions

Front (PRO-7310B6)

Front (PRO-7510B4)

1. Power button
2. USB Port
3. Hard disk tray
4. Power and status LEDs

Rear

1. Power input
2. System fan
3. PS/2 Mouse/Keyboard port
4. VGA port
5. DVI port
6. HDMI port
7. USB 3.0 (4 ports)
8. Optical SPDIF output port
9. Audio IO port
10. 1000BASE-T RJ-45 (Internal 2 ports)
11. 1000BASE-T RJ-45 (External 4 ports)

HDD Installation

How to Install HDD

HDD installation method is as follows.

1. There are many factors inside the product that can cause electric shock, accident, or product failure. So unplug the power and install it.
   • Disconnect both power cords of PRO-7310B6/PRO-7510B4.
2.  Remove the hard disk tray from the enclosure.
3. Place the HDD in the hard disk tray so that it aligns with the screw holes on each side.
4. Secure the HDD with the included screws. Do not over-tighten it.
5. Reattach the hard disk tray to the enclosure.
6. Repeat steps 2 to 5 until all HDDs are installed.
   • Use HDDs as recommended by the Company. (Please refer to the “HDD compatibility List”)
   • NL-SAS HDD 12TB (SPZ-12310TS/KDO) for PRO-7510B4
   • NL-SAS HDD 18TB for PRO-7310B6
   • When replacing HDD or installing additional HDD, contact the dealer where you purchased the product or service center.
   • Precautions on Data Loss (HDD Management)
   • Be careful not to damage the HDD data.
   • If you add a HDD, please check if it is compatible HDD product first of all.
   • Be careful not to damage the HDD because it is a sensitive product that may cause defects due to external environment or shock during use.
   • Even if the HDD is damaged due to user’s carelessness or external environment, the manufacturer will not be held responsible for any damage caused by the user.
   • If HDD and data may be damaged
   • Make frequent backups (duplication) to minimize loss from HDD damage.
   • Data may be damaged if the product is removed or an external shock is applied during installation.
   • The HDD may be damaged if the product is suddenly stopped, such as a power outage or turning off the power during HDD operation.
   • Moving the main computer or applying a shock during HDD operation may damage the files or the HDD.

How to Attach HDD

How to remove or attach hard disk tray to/from the enclosure

1. Pull the handle to release the latch, then grasp the handle and pull straight out.
2. Place the other hand under the hard disk tray so that it will not fall when you remove or mount it.

How to attach HDD to hard disk tray

1. Attach the 3.5” HDD to the hard disk tray using the four screws as shown.

2. Align the 2.5 “HDD with the four holes on the bottom of the hard disk tray as shown and tighten the screws

Hard disk tray number

Each hard disk tray of the enclosure is numbered as follows.

• **PRO-7310B6 hard disk tray numbers

**

• PRO-7510B4 hard disk tray numbers
  
  

Execution

Power Supply

Plug all of the power cords into the back of the product, and press the power button.
If the product does not turn on, check the following.

1. Make sure that all the power cords have been plugged in firmly, and that they meet the required power specifications.

2. If you are using a power strip, make sure that the power strip is turned on.

   • If all the power cords are plugged in firmly but the power does not turn on even after you have pressed the power button, follow the procedure described below.
   • This product can be operated in power protection mode to protect it in the event of a power outage or instability in the power supply.
   • This is similar to the operation of the fuse of the earth leakage circuit breaker. It is not a malfunction of the product.
   • Follow the steps described below.

   1. Unplug all of the power cords from the back of the product.
      If you are using a power strip, turn off the power strip.

   2. Wait 10 seconds after the cords have been removed.
      The protection circuit is now initialized, as the current inside the power supply has been discharged.

   3. Plug in the power cords again.
      If you are using a power strip, turn it on again.

   4. Press the power button on the product.

How to create a logical drive
This chapter describes how to configure logical drives.

1. Click the SSM Service Manager icon on the desktop to launch it.

2. After you click the Stop Service button, check if the service status has changed to Stopped, and exit.
   If the service status is shown as Stopped, just exit.

3. Click on the WebPAM ProE icon on your desktop to launch it.

4. When the login screen appears, select your language at the top of the screen.

5. The initial username and password for the login are ‘administrator’ and ‘password’.

6. If no array is configured, go to the disk array menu.

7. The array configuration has three options: automatic configuration, quick configuration, and advanced configuration.

8. Automatic configuration automatically configures the logical drive based on the number of hard disks installed and the selection options. However, it is convenient but does not guarantee optimal storage performance.

9. Quick configuration automatically configures logical drives based on the number of hard disks installed, the number of logical drives you want, and your selection options.

10. Advanced configuration allows you to configure logical drives manually at your own discretion.
    Advanced configuration is recommended for logical drive creation optimized for this product. Refer to Advanced Settings in Advanced Configuration on the next page.

11. A list of generated disk arrays and logical drives can be found in the logical drive summary.

How to configure advanced logical drives
This is a method of configuring a logical drive to maximize the performance of this equipment.

1. To ensure disk availability, select the Spare Drive menu to create a spare drive.

2. From the Create Disk Array menu, choose Advanced Configuration. Disable the Use Media Traversal option in the Create Disk Array menu that appears after selecting, select the number of physical drives, and go to the next step.
   Disable the Enable Media Patrol option, select the number of physical drives, and go to the next step.
   For optimal storage performance, we recommend the following configuration for one logical drive.

   • For a 16-bay NVR, allocate 15-16 physical drives to configure a logical drive.
   • For a 24-bay NVR, allocate 23-24 physical drives to configure a logical drive.

3. After selecting and updating the RAID level, go to the next step.
   • For optimal product performance, we recommend RAID5.
   • For optimal product performance, select 64KB for Stripe.
   • For optimal product performance, select 512Bytes for Sector.
   • When rebuilding a RAID, the performance of retransmission, recording, or backup may decrease.

4. If the configured disk array is correct, click Submit to complete the logical drive configuration.

5. When the disk array configuration is completed, the list of completed arrays appears. Configure the other disk array in the same way

6. In Windows Disk Management, check the disks configured for RAID.
   • It is recommended to complete the Virtual Disk configuration for all disks being used before checking.
   • Disks that have not been configured for Virtual Disk will also be displayed in the Disk Management screen. For an optimal recording performance, create a new simple volume only for disks that have been configured for Virtual Disk.
7. When you run Windows Disk Management, the Initialize Disk screen appears.
   Select GPT (GUID Partition Table) to initialize the disk at the Initialize Disk screen.

If the Initialize Disk screen does not appear, right-click on the Disk 1 area and select Initialize Disk.

8. Right click on the partition that has not been allocated and select New Simple Volume

9. Click Next in the New Simple Volume Wizard.

10. After checking the Simple Volume Size, click Next.
    The Simple Volume Size may differ depending on the HDD capacity and RAID Level.

11. After checking the drive letter, click Next.

12. After changing the allocation unit size to 256K, click Next.
    Select 256K for the allocation unit size for optimal product performance.

13. Click Finish to complete the New Simple Volume Wizard.

14. Check that the disk is recognized normally

Network settings
This chapter explains how to set up a network.

1. Click the SSM Service Manager icon on the main screen to launch it.
2. Move to the network settings.
3. Select the Ethernet IP address configured in the network cards NIC #1 and NIC #2.

When the network environment changes, the network card settings will also be changed.

How to create network teaming
This section will explain how to configure Teaming to create network redundancy.

1. Connect the NETWORK 2 and NETWORK 3 ports to the network switch and LAN line, respectively.

2. Run Intel® PROSet Adapter Configuration Utility via [Start]  All Programs  Intel  Intel® PROSet Adapter Configuration Utility

3. Select Intel(R) I211 Gigabit Network Connection.

4. Select Create Team.

5. Select the adapters to be included in the team.

6. Enter a team name and select a type.
   • Teaming type
   • IEEE802.3ad Dynamic Link Aggregation
   • Switch Fault Tolerance
   • Adapter Fault Tolerance
   • Adaptive Load Balancing
   • Static Link Aggregation

  *  **Precautions by Team Type**
  * When using the IEEE802.3ad Dynamic Link Aggregation type, you must use a switch that supports the IEEE 802.3ad Standard.
  * When using the Switch Fault Tolerance or Adapter Fault Tolerance types, all team members must be connected to the same subnet.
  * When using the Static Link Aggregation type, you must use a switch with Intel® Link Aggregation, Cisco* FEC, GEC, or IEEE 802.3ad Static Link Aggregation capabilities.

7. Select the primary and secondary adapters for the team.

8. Check that the team has been configured.
   To remove the teaming configuration, click the Remove Team button.

9. Set an IP for the created team to use it

How to Launch SSM
This chapter describes how to launch SSM.
For more information on how to use SSM, refer to the additional manual on the desktop.

1. Click the SSM Service Manager icon on the desktop to launch it.

2. After you click the Launch Service button, check if the service status has changed to Started.
   If the status of the service is shown as Started, this step is skipped.

3. Select ‘Launch SSM service automatically when Windows starts’ and apply it, then exit

4. Run the SSM console program from the desktop.
   Alternatively, select [Start]  Wisenet  SSM Console.

5. On the login screen, click the Login button.

6. In the initial password setup screen, enter the initial password and click Apply.

Menu Description
The menus in the SSM Console client program consist of tabs.
You can freely move on the menu tabs to select the desired menu item.

1. To open a menu page, click the ‘+’ in the upper left corner of the program and select the desired menu.

2. The functions of each menu are as follows.
   Device registration, such as cameras, can be managed from Configuration Manager.

Monitoring

| You can monitor videos that are taken by cameras in real time.

You can also search and play back videos stored on servers and network storage devices.

---|---
Event| You can monitor real-time events that occur on devices or retrieve event logs.

Search

| You can search thumbnails when a motion detection event occurs in the recorded video.

You can also search for a person passing through the virtual line set on the recorded video, or search for a person who is breaking or roaming into a specific area.

POS

| You can monitor the data and camera videos of the POS device connected to the NVR in real time. You can also search stored POS data, or play back a video from a specific camera.
Dashboard| You can monitor the status of the SSM core server or monitor the status of registered devices.
Configuration Manager| You can configure and manage SSM core server systems.
3. Refer to the SSM manual on the desktop for the function of each menu and detailed usage of SSM.
Important
Please check ‘Manuals’ from our website, before connecting to the Supply, https://www.hanwha-security.com/en/data-center/download-data/

Warranty

Please check “Product warranty information” from our website. https://www .hanwha-security.com/support/warranty/

DISPOSAL

• Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

  • (Applicable in the European Union and other European countries with separate collection systems)
  • This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
  • Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
  • Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its
    electronic accessories should not be mixed with other commercial wastes for disposal.

• Correct disposal of batteries in this product
  (Applicable in the European Union and other European countries with separate battery return systems.)

  • This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
  • To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

ABOUT COMPANY

• Head Office
  • 6, Pangyo-ro 319 beon-gil, Bundang-gu, Seongnam-si,
  • Gyeonggi-do, 463-400 Rep. of KOREA
  • Tel : +82.70.7147.8753 Fax : +82.31.8018.3740
  • www.hanwha-security.com
• Hanwha Techwin America
  • 500 Frank W. Burr Blvd. Suite 43 Teaneck, NJ 07666
  • Toll Free : +1.877.213.1222 Direct : +1.201.325.6920
  • Fax : +1.201.373.0124
  • www.hanwhasecurity.com
• Hanwha Techwin Europe
  • Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT, United Kingdom
  • Tel : +44.1372.235663 Fax : +44.1932.57.8101
  • www.hanwha-security.eu
• Hanwha Techwin Middle East FZE
  • JAFZA View 18, 20th floor, office 2001, 2002, 2003, Downtown Jebel Ali,
  • Dubai, United Arab Emirates
  • www.hanwha-security.com
• Hanwha Techwin Vietnam Hanoi Office
  • 28th Floor, Handico Building, Pham Hung Street, Me Tri ward, Nam Tu Liem District, Hanoi City, Vietnam
  • Tel : +84.91.982.40.88
  • www.hanwha-security.com

References

• Hanwha Vision - Global Vision Solution Provider
• Hanwha Vision Europe Limited - Total technology security solutions provider
• 한화비전 - 글로벌 비전 솔루션 프로바이더
• Hanwha Vision - Global Vision Solution Provider

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