dutch id ID Shadow Automatic e Bike User Manual

June 13, 2024
dutch id

dutch id LOGO DUTCH ID SHADOW
User manualdutch id ID Shadow Automatic e BikeQuick Start Your
Dutch ID Shadow

ID Shadow Automatic e Bike

dutch id ID Shadow Automatic e Bike - FIGURE 1dutch id ID Shadow Automatic e Bike - FIGURE
2

Preface

Thank you for choosing Dutch ID!
We develop e-bikes that conquer your heart. With a minimalist, modern design and excellent cycling comfort. As a result of which you cycle more often, live more actively and enjoy your freedom. We believe that the e-bike is a great alternative to the car, for commuting and for relaxed trips in your spare time.
1.1. Purpose of this manual
This manual is written for the end user of the Dutch ID Shadow. In this manual, you will find all the information you need to safely and correctly use, maintain and inspect the Dutch ID Shadow. Ensure you have read and understood this manual in full before using, inspecting or maintaining the Dutch ID Shadow.
We advise you to keep this document in good condition at all times for future use.
If the Dutch ID Shadow does not operate according to the instructions and/or if you are unsure about the (contents and explanation of the) instructions or about the safe operation of the Dutch ID Shadow in general, do not use the Dutch ID Shadow and contact Dutch ID or your dealer.
1.2. Symbols used
Various symbols are usd in this manual. The summary below shows these symbols and what they mean.
WARNING
Indicates that serious and potentially fatal injuries may result if the instruction is not followed correctly.
CAUTION
Indicates that minor injuries may result if the instruction is not followed correctly.
NOTICE
Emphasises the instruction without indicating an immediate risk of injury or damage.
**Gives further explanation of part of the information or instruction.
1.3. Copyright
This document is protected by copyright. The unauthorised distribution of this manual to third parties, reproduction in any form whatsoever, including excerpts, or the use or communication of its contents, is prohibited without the express permission of the publisher. Violations may lead to liability for damages.
Dutch ID reserves the right to make further claims.
1.4. Warranty**
All Dutch ID E-Bikes are of the highest quality! We manufacture in accordance with the latest European safety standards and carry out various quality controls during assembly in our factory in Beverwijk (NL). We therefore offer you a five-year warranty against material or manufacturing defects in the frame. The other parts of the bike are covered by a two-year warranty subject to normal use, which applies not only to the parts of your bike but also to any repair costs charged by your official Dutch ID dealer. The warranty may also be transferred to any subsequent owner of the bike (provided that this can be demonstrated within the stated warranty period with an original purchase invoice). The stated warranty is only valid if a check is carried out by an approved Dutch ID dealer after 500 km (or within three months of purchase, whichever comes first).
There is a two-year paint guarantee for manufacturing defects, such as cracks and bubbles.
Damage to the paintwork caused by damage (through use), such as impact damage, should however be repaired by an authorised Dutch ID dealer to prevent further damage (damage to the paint can allow moisture to get under the paint causing it to flake). The paint guarantee lapses if, in collaboration with Dutch ID, an authorised Dutch ID dealer establishes that paint problems were caused by damage but the repair advice was not followed up.
The electrical parts, including the motor and operating display, are covered by a two-year warranty against material and/or manufacturing defects. Please note: wear to moving parts, such as the gear hub, chain, chainring, tyres, front fork and brake systems is not covered by the warranty. The warranty only covers material and/or manufacturing defects affecting these parts.
While the battery is a consumable part, we nevertheless offer a two-year warranty subject to normal use. We guarantee only the correct operation of the battery, not the capacity.
The Dutch ID warranty does not cover commercial use.
The warranty period starts from the date of purchase. During the applicable warranty period, all parts will be repaired or reimbursed at Dutch ID’s discretion if Dutch ID determines that a material and/or manufacturing defect has arisen.
The following warranty conditions apply to your Dutch ID:
The Dutch ID warranty is invalid in the event of:

  • Failure to follow the operating instructions and/or the safety instructions in our manual and resulting damage.
  • Modifications to the original condition of your Dutch ID.
  • Maintenance and/or repair of the electric bike in violation of the maintenance advice. Maintenance and repairs must be carried out by an approved Dutch ID dealer.
  • Incorrect and/or careless use of the Dutch ID and/or if the Dutch ID is used for purposes other than that for which it is intended.
  • Damage that arises during transport (for example on a roof carrier/bike rack or trailer).
  • Damage that arises due to misuse or involvement in an accident.
  • Use of the Dutch ID despite the discovery of damage and/or defects if this use exacerbates the damage.
  • Damage that arises as a result of using non-original Dutch ID accessories and/or parts.

1.4.1. Warranty claims
Complaints and warranty claims are handled by your Dutch ID dealer. In the event of complaints or questions about your warranty, your Dutch ID dealer is always your first point of contact, as your purchase agreement is with the dealer. In consultation with your dealer, Dutch ID will make a definitive decision as to whether the warranty claim is valid.
1.4.2. Liability
A claim honoured by Dutch ID subject to these warranty conditions explicitly does not represent acceptance by Dutch ID of liability for any damage suffered by the owner or third parties. Dutch ID explicitly rejects all liability for (consequential) damage. Dutch ID’s liability is limited to that stated in these warranty conditions and/or the applicable general terms and conditions ( www.optima-cycles.nl/algemenevoorwaarden ) except where this is mandated by a statutory provision.
1.4.3. Disclaimer
Dutch ID has prepared these warranty conditions with the greatest care. However, we accept no liability resulting from printing and typesetting errors.
1.5. Assistance (contact details)
If you have any questions, please contact:
Dutch ID
Optima Cycles Trading B.V.
Beveland 2, 1948 RA Beverwijk (NL)
The Netherlands
+31 (0)251 261222

Product description

2.1. Description
The Dutch ID Shadow is an electric bike for use on paved roads with pedal assist that operates at speeds of up to 25 km/h. See chapter 2.6 for more information about loading the bike.
You can manually adjust the pedal assist level as desired while cycling using the handy control unit on the handlebars. You can choose from five different assist levels.
The electric power unit is also fitted with a walk assist feature. When activated, the electric power unit operates at speeds of up to 6 km/h, to ease walking uphill with the e-bike.
The e-bike is driven by a central motor, which is fitted to the bottom bracket. The motor is powered by a rechargeable, removable battery, which is built into the frame and can be charged with the supplied charger.
The e-bike is also fitted with gears to make cycling even more comfortable.
2.2. Main parts

dutch id ID Shadow Automatic e Bike - Main parts

1. Left brake lever (front brake)
2. On-board computer operating panel
3. Stem
4. On-board computer
5. Bell
6. Gear unit
7. Right brake lever (rear brake)
8. Saddle clamp
9. Ring lock
10. Front light
11. Toothed belt| 12. Pedal (right)
13. Front disc brake
14. Battery cover
15. Saddle
16. Rear reflector
17. Rear light
18. Rear disc brake
19. Stand
20. Electric drive unit
21. Pedal (left)
---|---

2.3. Battery and charger
The Dutch ID Shadow is supplied with a single battery and charger. A summary of the main parts of the battery and charger is shown below.

dutch id ID Shadow Automatic e Bike - Main parts 2

22. Key
23. Battery holder lock
24. Upper battery holder
25. Battery lock
26. Battery
27. Charger| 28. Lower battery holder
29. Battery level LED on/off switch
30. Battery holder charging port
31. Charging port cover
32. Battery level LEDs
---|---

2.4. On-board computer
The Dutch ID Shadow is fitted with a Bosch Kiox on-board computer to control the electric power unit and display cycling and trip data. A summary of the main parts of the on-board computer is shown below.

dutch id ID Shadow Automatic e Bike - Main parts 3

33. Back
To the left in the display
34. Forward
To the right in the display
35 Decrease assist level
Do.wn in the display
Activate walk assist (press and hold)
36. Increase assist level
Up in the display
Bike lighting on/off button (press and hold)
37. Selection button| 38. Battery level LEDs
39. On-board computer on/off button
40. LED status
41. Holder adjusting screw
42. Holder
43. Display
44. Cadence on/off button
45. Cadence +5

46. Cadence +1
47. Cadence -5

48. Cadence -1*
---|---

  • Only for automatic gears
    2.5. Display

dutch id ID Shadow Automatic e Bike - Main parts 4

49. Time/speed
50. Battery percentage
51. Lighting indicator
52. Assist level| 53. Speed unit
54. Own pedalling power
55. Motor power
56. Measured speed
---|---

2.6. General specifications

Dimensions (L x W x H) 188 x 65 x 114 cm
Weight unladen ± 26 kg – excl. battery
Maximum speed pedal assist 25 km/h
Tyre pressure 2 – 4 bar, 30 – 55 PSI
Max. total weight (bike, rider, cargo) 130 kg
Max. weight rider 100 kg
Max. load of bag rack 8 kg per side

2.7. Frame/identification number
See the following summary for the locations of the various serial/identification numbers.

Bosch Kiox on-board computer In the menu of the on-board computer
Bosch battery On the sticker on the base of the battery
Bosch charger On the sticker on the base of the charger
Frame number See figure 5

dutch id ID Shadow Automatic e Bike - frame number

The Dutch ID is fitted with a Bosch Kiox on-board computer to control the electric power unit and display cycling and trip data. A summary of the main parts of the on-board computer is shown below.

Safety

All Dutch ID e-bikes are designed and manufactured to the highest quality and safety standards.
Nevertheless, operating, installation and maintenance faults can lead to hazardous situations.
Read this manual in full before use and follow the instructions on the warning labels on the e-bike and in this manual at all times. Failure to follow the safety directions and instructions can lead to electric shocks, fire and/or serious injuries.
Retain all safety directions and instructions for future reference.
3.1. General use
WARNING

  • Observe the locally applicable (cycle) traffic rules at all times, including the rules for bike lighting.
  • Consult the local regulations for the registration and use of e-bikes on public roads.
  • Do not wear loose belts, scarves, skirts or other long clothing that may become entangled in the various parts of the e-bike.
  • Many of the moving parts of the e-bike are subject to wear. Have the bike checked annually by a qualified e-bike specialist to keep the bike in a good and safe condition and to maximise the lifespan of the e-bike.
  • With the pedal assist feature of the e-bike, you can easily reach speeds of up to 25 km/h. Wear a helmet while cycling to prevent head injuries in the event of an accident.
  • Always turn on the bike lighting when using the e-bike in the dark. Cycling in the dark without lighting is very dangerous, due to the poor visibility of the road surface and poor visibility for other road users.
  • Ensure that your front light is not angled at such a height that it shines directly into the eyes of oncoming road users. This can dazzle them, which may lead to hazardous situations or accidents.
  • After cycling, do not touch the disc brakes of the e-bike with your hands or legs without protection. Friction when applying the brakes can cause the brake discs to reach very high temperatures.
  • The brake discs have sharp edges. To prevent cuts, do not touch the brake discs without protection.
  • Only use original spare parts when replacing parts of the bike. Other part brands may not operate in the same way or be of the same quality, which may adversely affect the safety of the e-bike.

CAUTION

  • Before each journey, check that:
    – the bell and lighting operate correctly and are firmly attached.
    – the brakes operate correctly.
    – the brake levers are adjusted correctly. If you can squeeze the lever all the way to the handgrip, there is air or a leak in the brake line. Do not use the e-bike and have the brake line bled or repaired by an approved e-bike specialist.
    – the tyres and rims are free of damage and the wheels can turn unimpeded.
    – the tyres are pumped to the correct pressure. Insufficient tyre pressures lead to more rapid tyre wear, reduced grip and higher energy consumption of the e-bike system.
    – there is no sharp debris in the treads of the tyres that may puncture the tyres.
    – all bolts, nuts and quick releases are tight.
    – there are no deformations, cracks or damage in the frame or front fork.
    – the stem and handlebars are correctly and firmly attached and the handlebars are at the correct height and angle.
    – the seatpost and saddle are correctly and firmly attached and the saddle is at the correct height and angle. Consult chapter 4.8 to adjust your e-bike.

  • The above checks should also be carried out after a collision/crash. Do not use the e-bike if a part no longer functions correctly or is broken/deformed.

  • The gearing system is carefully adjusted before delivery. The gearing system may only be maintained by a qualified e-bike specialist. Do not turn the gear adjustment screws yourself and do not modify the gear hub.

3.2. Use in poor weather
WARNING

  • Reduce your speed in poor weather conditions and/or poor visibility.
  • Always take account of longer braking distances in wet weather conditions.
  • Be aware that the pedals can be slippery in wet weather.

3.3. Electric drive unit
WARNING

  • Do not carry out measures that affect the power or maximum speed of the power unit. This may endanger yourself and others and mean you are guilty of illegal practices in the public domain.
  • Do not make modifications to your e-bike and do not install products that increase the power of your e-bike system. This reduces the lifespan of the system and risks damage to the power unit and the e-bike. It may also invalidate your warranty coverage. Incorrect use of the system is also hazardous to your safety and that of other road users and may lead to accidents resulting from manipulation, high personal liability costs and even the risk of criminal prosecution.

CAUTION

  • Do not open the power unit yourself. The power unit may only be opened by qualified persons and may only be repaired using original replacement parts. This avoids adversely affecting the safety of the power unit. Unauthorised opening of the power unit invalidates the warranty.

  • All parts mounted to the power unit and all other parts of the e-bike power unit must only be replaced with parts that are identical in construction or parts that have been specifically approved for your e-bike by the bike manufacturer. This protects the power unit against overloading and damage.

  • Remove the battery from the e-bike before carrying out work (e.g. inspection, repair, adjustment or maintenance) on the e-bike, or transporting it by car or aircraft or storing it.
    Accidental activation of the e-bike system may result in injury.

  • The walk assist feature must only be used while walking with the e-bike.

  • There is a risk of injury if the wheels of the e-bike are not in contact with the ground while the walk assist feature is used.

  • The pedals also turn when the walk assist feature is activated. When using the walk assist feature, ensure that your legs remain far enough from the turning pedals.

  • Under extreme conditions, such as continued high loading at low speeds while riding uphill or while carrying heavy loads, parts of the transmission may reach temperatures of >60 °C. \

  • After cycling, do not touch the power unit casing without protection. Under extreme conditions, such as continued high torques at low riding speeds or while riding uphill or while carrying heavy loads, the casing may reach very high temperatures. The temperature that the casing of the power unit reaches is influenced by the following factors:
    – ambient temperature
    – riding profile (route/incline)
    – ride duration
    – assist modes
    – user behaviour (own effort)
    – total weight (cyclist, e-bike, baggage)
    – motor cover of the power unit
    – power unit type and gearing type

  • Use only original Bosch batteries that have been approved for your e-bike by the manufacturer. The use of other batteries may lead to injury and the risk of fire. If other batteries are used, Bosch accepts no liability and offers no warranty.

NOTICE
Respect the national regulations for the approval and use of e-bikes.
3.4. Charger
WARNING

  • Keep the charger away from rain and moisture. If water enters the charger, there is a risk of electric shocks.

  • Charge only Bosch Li-Ion batteries that are approved for use with e-bikes. The battery voltage must match the charger voltage. If this is not the case, there is a risk of fire and explosion.

  • Keep the charger clean. Dirt may lead to the risk of electric shocks.

  • Check the charger, cable and plug before use. Do not use the charger if you discover damage.
    Do not open the charger.

  • A damaged charger, cable and plug increase the risk of electric shocks.

  • Do not use the charger on highly flammable surfaces (e.g. paper, textile etc.) or in a combustible environment. The heat generated during charging can lead to the risk of fire.

  • The e-bike battery must not be left to charge unattended.

  • Children must be supervised during use, cleaning and maintenance. This is to ensure that children do not play with the charger.

CAUTION

  • Be careful when touching the charger during charging. Wear work gloves. The charger may become very hot, particularly in high ambient temperatures.
  • Children and persons who are unable to use the charger safely due to their physical, sensory or mental capacity, their inexperience or lack of knowledge must not use the charger without supervision or instruction by a responsible person, otherwise there is a risk of incorrect operation and injuries.

NOTICE
A sticker with information in English with the following content is attached to the bottom of the charger: ONLY use with BOSCH Li-Ion batteries!
3.5. Battery
The contents of Lithium Ion battery cells are flammable under certain conditions. You must therefore familiarise yourself with the instructions in this manual.
WARNING

  • Protect the battery against heat (e.g. continued exposure to sunlight), fire and immersion in water. Do not store or use the battery in the vicinity of hot or flammable objects. This leads to the risk of explosion.
  • Keep the battery away from paper clips, coins, keys, nails, screws or other small metal objects that may short circuit the contacts. Short circuits between the battery contacts may lead to burns or fire. Damage arising from short circuits in this way invalidates all warranty claims.
  • Do not place the charger or battery in the vicinity of flammable materials. Only charge the battery while dry and in a place where there is no risk of fire. The heat produced during charging leads to the risk of fire.
  • If your battery is defective (leaks, smoke, overheated, damaged through falling), you must immediately return the battery to your dealer or take it to the waste collection facility. A defective battery can cause fire in the battery.
  • Keep the charger away from children.

CAUTION

  • Accidental activation of the e-bike system may result in injury.
  • Do not open the battery. This leads to the risk of short circuits. Opening the battery invalidates all warranty claims.
  • Damage to or incorrect use of the battery may cause vapours to be released. Ventilate the area and consult a doctor if symptoms arise. The vapours may irritate the airways.
  • Avoid mechanical loads and exposure to high temperatures. These may damage the battery cells and lead to the release of flammable substances.
  • The e-bike battery must not be left to charge unattended.
  • Incorrect use may cause fluid to leak from the battery. Avoid touching this. Rinse off with water if contact occurs. A doctor must also be consulted if the fluid comes into contact with the eyes. Leaking battery fluid may cause skin irritations or burns.
  • Batteries must not be subjected to mechanical shocks. This may cause damage to the battery.
  • Only charge the battery with original Bosch chargers. If non-original Bosch chargers are used, the risk of fire cannot be discounted.
  • Only use the battery in combination with e-bikes with an original Bosch e-bike power system. This is the only way to protect the battery against hazardous overloading.
  • Use only original Bosch batteries that have been approved for your e-bike by the manufacturer. The use of other batteries may lead to injury and the risk of fire.
  • Do not use the battery as a handgrip. If you lift the e-bike with the battery, you may damage the battery.

Before first use

4.1. Placing the e-bike on the stand/removing it from the stand
Place the e-bike on the stand if you wish to park or adjust the bike.
CAUTION
Never park the e-bike on a slope with the front facing downhill. The e-bike may fall over, as the stand cannot hold the weight of the e-bike.
4.2. Checking the battery
Check the battery 26 before charging it or using your e-bike for the first time.

  1. Activate the battery level LEDs 32 by pressing the activation button 29.
    ♦ If one or more battery level LEDs 32 illuminate, the battery 26 works and can be used.
    ♦ If none of the battery level LEDs light 32, the battery 26 may be damaged. In this case, contact your local dealer or Dutch ID.

WARNING
Do not charge or use a damaged battery.
4.3. Installing the battery
Follow the steps below to install the battery in the battery holder.

  1. Open the battery cover 14.dutch id ID Shadow Automatic e Bike - battery cover
  2. Place the underside of the battery 26 at an angle onto the lower battery holder 28.
  3. Carefully tilt the battery 26 against the upper battery holder 24.dutch id ID Shadow Automatic e Bike - battery holder
  4. Press the lock 25 on the top of the battery.
  5. Push the battery in the top holder until it locks and the key turns upright.
  6. Close the battery cover.

dutch id ID Shadow Automatic e Bike - battery cover 2

4.4. Removing the battery
CAUTION

  • Place the battery on a clean, dry surface once you have removed it.
  • Ensure that no dirt and/or moisture enters the battery connector.
  • Keep the battery locked into place at all times during use to prevent the battery from falling out of the holder.

Follow the steps below to unlock and remove the battery from the e-bike.

  1. Open the battery cover 14.
  2. Insert the bike key 22 into the lock of the battery holder 23.
  3. Turn the bike key 22 counterclockwise to unlock the lock of the battery holder 23.
  4. Press the lock 25 on the top of the battery.
  5. Carefully tilt the top of the battery out of the upper battery holder 24.
  6. Lift the battery 26 out of the lower battery holder 28.
  7. Remove the bike key 22 from the lock of the battery holder 23.

NOTICE
To ensure that others cannot remove the bike key, do not leave the bike key in the lock.

dutch id ID Shadow Automatic e Bike - bike key

4.5. Charging the battery
WARNING
Heating of the charger during charging may lead to the risk of fire. Only charge the battery in the e-bike while it is dry and in a place where there is no risk of fire. If this is not possible, remove the battery and charge it in a suitable place.
CAUTION

  • Fully charge the battery before first use.
  • Only charge the battery with the original charger. Other chargers may damage the battery or adversely affect the lifespan and power of the battery.
  • Only use a power supply that matches the specifications on the type plate of the charger.
  • Place the battery on a clean, dry surface if you are charging it while removed from the bike.
  • Ensure that no dirt and/or moisture enters the battery connector.

NOTICE
A sticker with information in English with the following content is attached to the bottom of the charger: ONLY use with BOSCH Li-Ion batteries!
The e-bike is supplied with a partially charged battery and on-board computer as standard. For an optimum lifespan, we recommend fully charging the battery and on-board computer before using the e-bike for the first time.
**You may charge the battery to any level. Charging a partially charged battery will not damage it. You can also partially charge the battery if you wish to use the e-bike before the battery is fully charged.
The battery has five battery level LEDs
32. Each continuously illuminated LED represents 20% battery capacity. The adjacent flashing LED indicates that the battery is still being charged.
You can charge the battery either detached from or attached to the e-bike:
**
The battery level LEDs are not visible if you charge the battery in the e-bike. In this case, you can see the battery level on the on-board computer.

  1. Insert the appliance plug of the power cable into the charger 27.dutch id ID Shadow Automatic e Bike - appliance plug

  2. Insert the power plug of the power cable into a working power socket.

  3. Open the battery holder cap 31 (only when charging in the e-bike).

  4. Insert the charging plug of the charger 27 into the battery 26 (Figure 14A) or battery holder (Figure 14B).dutch id ID Shadow Automatic e Bike - charging plug **The power unit of the e-bike does not operate while the battery is being charged in the battery holder.
    Once the battery is fully charged, all battery level LEDs
    32** and the on- board computer will turn off.

  5. Disconnect the charger 27 from the battery 26.

  6. Disconnect the charger 27 from the power supply.

  7. Close the cap of the battery holder 31 (only when charging in the e-bike).
    ****If you do not disconnect the charger after charging, the charger will automatically turn on again after several hours, check the battery level and begin charging again if necessary.

4.6. Installing and removing the on-board computer

  1. Install the on-board computer 4 with the top in the holder on the handlebars.
  2. Pull the underside of the on-board computer towards you and click the underside in the holder on the handlebars.
  3. dutch id ID Shadow Automatic e Bike - board computerRemove the on-board computer by pulling the on-board computer towards you and tilting the underside up.

NOTICE
Always take the on-board computer with you if you park the e-bike somewhere.
4.6.1. Optional: adjusting the on-board computer
You can also adjust the on-board computer so it is attached to the handlebars at the desired angle to read the display optimally.

  1. Loosen the adjusting screw on the side of the holder until you can tilt the holder . Use a Torx T20 screwdriver for this.dutch id ID Shadow Automatic e Bike - Loosening
  2. Tighten the adjusting screw of the holder again in the desired angle.

4.6.2. Optional: Changing the on-board computer
It is possible to replace the on-board computer Kiox 300 with your smartphone. To do so, you need to purchase the SmartPhoneGrip from Bosch. Ask your dealer or have a look at the Bosch eBike webpage for more information.
**The e-bike will automatically turn off to save energy after 10 minutes of inactivity.
4.7. Analysing ride data with the Bosch Flow app
To download all data from the on-board computer
4 , you can install the Bosch Flow app (available in the App Store or Google Play Store) on your smartphone. You can use this app to analyse ride data and routes etc.
4.7.1. Pairing the on-board computer with the app**

  1. Open the app.
  2. Create a Bosch user account with your email address, or log in with your existing Bosch user account.
  3. Create a profile and follow the steps in the app.
  4. Select “Connect my eBike”.
  5. Select “LED Remote” as the control unit for your e-bike.
  6. Follow the steps in the app to start the connection.
  7. Keep the power button of the on-board computer depressed until the charging level indicator LED starts to blink.
  8. Accept the connection request when the message appears in the screen of the app.
    If the pairing is successful, your user data will be synchronised.

4.7.2. Analysing activities
To record and analyse your cycling activities, you must accept storing your location data in the app. All your activities will now be shown in the app.
NOTICE
The on-board computer only records activities if it is connected to the eBike by means of Bluetooth®.
Make sure your phone’s Bluetooth® is on.
CAUTION
Using the control unit with Bluetooth® may cause malfunctions in other devices and installations, aircraft and medical devices (e.g. pacemakers, hearing aids).
For detailed information, see the Bosch e-bike website.
4.8. Adjusting the e-bike
4.8.1. Saddle (height, position, suspension if applicable)
You can adjust the saddle in three ways:

  • height of the saddle.
  • angle of the saddle.
  • moving the saddle forwards or backwards.

4.8.1.1. Height
Adjust the height of the saddle so your knee is slightly bent.

  1. Place the e-bike on the stand.

  2. Slightly loosen the Allen key of the saddle clamp 8.

  3. Stand next to the saddle of the e-bike.

  4. Adjust the saddle 15 to the desired height.
    **Generally, the correct saddle height is hip height when standing next to the bike.
    CAUTION
    ** Do not pull the seatpost out of the frame beyond the “MIN” marking on the seatpost.dutch id ID Shadow Automatic e Bike - saddle
clamp

  5. Check that the saddle 15 is still aligned with the bike.

  6. Tighten the Allen screw 8 of the saddle clamp to lock the saddle.dutch id ID Shadow Automatic e Bike - saddle clamp 2

  7. Check whether the saddle 15 can turn or move up and down.
    **If the saddle can still move, the quick release 8** is not tight enough.

  8. Carefully step onto the e-bike and sit on the saddle 15.

  9. Turn the pedal 12,21 to the lowest position and place your heel on the pedal.

If you must fully extend your leg to reach the pedal in the lowest position, your saddle is too high.
If you can stand with both feet flat on the ground, your saddle is too low.
CAUTION

  •  A loose saddle can move at unexpected moments and lead to hazardous situations or accidents. Always make sure you have sufficiently tightened the saddle clamp and that the saddle cannot make any unexpected movements.

4.8.1.2. Angle and horizontal position

  1. Adjust the angle of the saddle 15 using the two adjusting screws under the saddle.
  2. Tilt the saddle 15 to the desired angle. 4 Optional: Loosen both adjusting screws slightly and slide the saddle forwards or backwards to adjust the horizontal position of the saddle.
  3. Lock the saddle position by tightening the adjusting screws with the tightening torque indicated on the underside of the saddle clamp. Use a torque wrench for this.

WARNING
The clamp should be fixed within the marking on the saddle rails. Attach the saddle within the marking.

dutch id ID Shadow Automatic e Bike - saddle position

4.8.2. Adjusting the handlebars
Once you have adjusted the saddle correctly, you can adjust the handlebars for a comfortable cycling position.
You can adjust the height of the handlebars as follows:

  1. Place the e-bike on the stand 19.
  2. Slightly unscrew the bottom screw on the side of the handlebar stem.
  3. Carefully pull the handlebars towards you to adjust the distance between the saddle 15 and handlebars until you identify the desired riding posture.
  4. Retighten the bottom screw on the side of the handlebar stem.dutch id ID Shadow Automatic e Bike - riding posture
  5. Slightly unscrew the top two screws on the front of the handlebar stem.
  6. Tilt the handlebars upwards or downwards until the handles are at the desired angle.
  7. Ensure that you can comfortably reach all controls 2 and brake levers 1, 7. You must rotate the brake levers into the correct position once you have adjusted the height of the handlebars (see chapter 4.8.3)dutch id ID Shadow Automatic e Bike - riding posture 2
  8. Use the markings on the handlebars to check that the handlebars are correctly aligned in the centre.dutch id ID Shadow Automatic e Bike - handlebars
  9. Firmly tighten the screws of the handlebar stem to lock the handlebar in the current position.

** If you are still able to move the handlebar, you have not tightened the screws enough.
CAUTION**

  • Loose handlebars can move at unexpected moments and lead to hazardous situations or accidents. Always make sure you have sufficiently tightened the screws of the handlebar stemand that the handlebar cannot make any unexpected movements.

4.8.3. Adjusting the brake levers
If the position and angle of the handlebars have been adjusted correctly but you cannot comfortably reach the brake levers, you can adjust them:

  1. Loosen one of the screws on the grip slightly until the brake lever 1 , 7 can rotate around the handlebars.
  2. Turn the grip until it is at an angle that allows you to reach it easily.
  3. Tighten the screw on the handlebar clamp of the brake lever.

**Optional: To allow the brake levers to be operated with smaller hands, you can also reduce the distance between the brake lever and the handgrip by turning the adjusting screw on the brake levers clockwise.
CAUTION**

  • Once the brake levers have been adjusted, it is important to check that the brakes still work correctly. If you can squeeze the lever all the way to the handgrip, the brake is not tight enough and the brake will not work optimally.
  • Consult your dealer for the correct adjustment of the brake levers.

dutch id ID Shadow Automatic e Bike - adjusting screw

4.8.4. Adjusting the lighting
The rear light is mounted at a fixed angle and does not need to be adjusted. You can raise or lower the front light to set the correct angle.
Tilt the front light 10 until the light beam shines as far ahead as possible but still touches the ground so you can see as much of the road surface as possible, as indicated in Figure 25.
CAUTION
Ensure that your front light is not angled at such a height that it shines directly into the eyes of oncoming road users. This can dazzle them, which may lead to hazardous situations or accidents.

dutch id ID Shadow Automatic e Bike - lighting angle

4.9. Configuring the on-board computer
WARNING

  • Only configure the on-board computer when you are stationary in a safe place. Keep your eyes on the road and surroundings at all times while cycling.

4.9.1. General operation
Operate the on-board computer using the control unit next to the right handgrip on the handlebars.

  • Switch between the various screens with the < and > buttons.
  • Adjust the values or settings with the – and + buttons.
  • Confirm a choice or open the selected menu with◊.

1. Place the on-board computer 4 in the holder by following the instructions in chapter 4.6.
You can change the following settings in the “System” screen:

  • Language
  • Speed unit
  • Current time
  • 24-hour or 12-hour clock
  • Screen brightness

**Read more about the on-board computer in the Bosch manual at www .dutch-id.nl**

Preparation

5.1. Getting used to using your e-bike
We recommend first trying out the e-bike in a place where there is little or no traffic. This allows you to become familiar with cycling with pedal assist and the various assist levels in an environment free of distractions.
WARNING

  • Always start with the lowest assist level: ECO
  • Disc brakes are more powerful than traditional brakes. Try out the brakes during the test cycle so you know how hard you must squeeze and how powerful the brakes are. Check and remember carefully which brake levers operate the front and rear brakes.
    Once you are used to using the e-bike, you can cycle in traffic with the e-bike.

5.2. Electric assist
The e-bike assists you with cycling. The electric assist activates as soon as you push on the pedals, except in the “OFF” position or while using the walk assist feature.
If you stop pedalling, the assist feature will also stop. This means you always remain in control of the bike.
The assist level depends on two factors:

  • The selected assist level.
  • The amount of effort exerted while pedalling.

You can select the following pedal-assist levels, from low to high:

OFF| No assistance. The e-bike works like a normal bike. Walk assist is disabled in this mode.
---|---
ECO| Light assistance with maximum efficiency for maximum cycling range.
TOUR+| Average assistance for a wide cycling range.
SPORT| High assistance for sport cycling in hilly landscapes and in city traffic.
TURBO| Maximum assistance for difficult routes.

Regardless of the level you select, the assist level adjusts automatically to the force you exert on the pedals. If you exert less force, the assist level will be lower than if you exert more force.
The assist feature automatically disengages at speeds above 25 km/h for safety reasons. If your speed decreases, the assist feature will automatically engage again when you pedal.
**You can also always use the e-bike as a normal bike without the assist feature by turning the assist level to “OFF”.
5.3. How far can I cycle?
** You will find an estimate of the remaining range on one of the display screens.
In the screen with remaining range, press ◊ for an overview of the estimated range per pedalassist level. Use this to make your own estimate of which level is best for your trip.
The actual range of the e-bike depends on many factors, for example:

  • Assist level.
  • Speed.
  • Gear use.
  • Type of tyres and tyre pressure.
  • Age and state of repair of the battery.
  • Route (inclines) and surface (road surface type).
  • Headwind and ambient temperature.
  • Weight of the e-bike, cyclist and baggage.

Because of all these factors, it is not possible to determine exactly how far you can cycle with the current battery level in advance. In general, the following applies:
– The less effort you must exert to reach a certain speed, the less energy the e-bike needs and the greater the cycling range will be.
– The lower you set the assist level, the greater the cycling range will be.

5.4. Checks before use
CAUTION
Before each journey, check that:

  • the bell and lighting operate correctly and are firmly attached.
  • the brakes operate correctly.
  • the brake levers are adjusted correctly. If you can squeeze the lever all the way to the handgrip, there is air or a leak in the brake line. Do not use the e-bike and have the brake line bled or repaired by an approved e-bike specialist.
  • the tyres and rims are free of damage and the wheels can turn unimpeded.
  • the tyres are pumped to the correct pressure. Insufficient tyre pressures lead to more rapid tyre wear, reduced grip and higher energy consumption of the e-bike system.
  • there is no sharp debris in the treads of the tyres that may puncture the tyres.
  • all bolts, nuts and quick releases are tight.
  • there are no deformations, cracks or damage in the frame or front fork.
  • the stem and handlebars are correctly and firmly attached and the handlebars are at the correct height and angle.
  • the seatpost and saddle are correctly and firmly attached and the saddle is at the correct height and angle.

The above checks should also be carried out after a collision/crash. Do not use the bicycle if a part no longer functions correctly or is broken/deformed.
5.5. Turning on the e-bike

  1. Charge the battery 26 sufficiently for the planned journey, see chapter 4.5.
  2. Place the battery 26 in the battery holder, see chapter 4.3.
  3. Place the on-board computer 4 in the holder (see chapter 4.6).
  4. Press the on/off button on the on-board computer .

dutch id ID Shadow Automatic e Bike - board computer 2

CAUTION
Do not use sharp or pointed objects to press the on/off button.
The e-bike is now turned on.
Press the on/off switch again to turn the e-bike off again.
**The e-bike will automatically turn off to save energy after 10 minutes of inactivity.
5.6. Turning the lighting on/off**

dutch id ID Shadow Automatic e Bike - bicycle lighting

Keep the ‘ + ’ button depressed to switch the bicycle lighting on or off.
**Once you have turned on the lighting, this will be indicated in the status bar at the top of the display of the on-board computer.
5.7. Tyres (correct pressure and required pump)
CAUTION
Regularly check that the tyres of the e-bike are at the correct pressure. Insufficient tyre pressures lead to more rapid tyre wear, reduced grip and higher energy consumption of the e-bike system.
The ideal tyre pressure for the e-bike is 4 Bar.
**
You can also read the ideal tyre pressure on the side of the tyre.
The tyres have French valves. You can pump them up using a bicycle pump with a valve adapter.

dutch id ID Shadow Automatic e Bike - French valve

During the trip

6.1. Changing gear

dutch id ID Shadow Automatic e Bike - Gear unit

As well as the electric pedal assist feature, the e-bike is fitted with gears. You can easily change gears using the twist shifter on the right handgrip (see figure 29A).

  • Turn the twist shifter 6 towards you (counterclockwise) to shift down in gear.
  • Turn the twist shifter 6 away from you (clockwise) to shift up in gear.

** You can shift gears while stationary or while cycling.
If your e-bike is equipped with automatic gears, then you will not have a gear shifting knob on the right-hand handlebar and you set the pedalling rate with the Enviolo button (see figure 29B).
You can read off the pedalling rate in the Enviolo app. The bike automatically switches gear based on this pedalling rate.
6.2. Setting the assist level**

dutch id ID Shadow Automatic e Bike - assist level

You can adjust the assist level either while stationary or while cycling using the control unit.

  • Press to increase the assist level.
  • Press to decrease the assist level.

The current assist level is indicated in the status bar at the top of the display of the on-board computer.
In addition, each assistance level has its own colour. The assistance level LED and the accent colour of the display show the colour of the active level.
**If you remove the on-board computer from the e-bike, it will remember the last selected level.
6.3. Walk assist**

The e-bike has a walk assist feature to ease walking uphill with the e-bike.
The speed of the walk assist depends on the selected assist level. The maximum walking speed is 6 km/h.
****The walk assist feature is not available in the “OFF” mode.

  1. Hold down + on the control unit to activate the walk assist feature. As soon as you release the button, the walk assist feature will immediately turn off.

The walk assist feature also turns off automatically if:

  • the wheels of the e-bike are blocked by braking or if they hit an obstacle.
  • the speed is higher than 6 km/h, for example if you run or walk downhill.

After use

CAUTION
After cycling, do not touch the disc brakes of the e-bike with your hands or legs without protection. Friction when applying the brakes can cause the brake discs to reach very high temperatures.
NOTICE

  • Use at least two locks to prevent theft.
  • Do not leave the bike key in the lock to prevent theft.
  • Remove any loose parts to prevent theft.
  • When parked for longer periods, remove the battery from the e-bike to prevent theft.
  • To ensure that others cannot remove the on-board computer, remove it from the holder when parked for longer periods.
  • With the Kiox “lock” system, you can prevent others from using the bike once you have removed the on-board computer. You can read more about this at www.dutch-id.nl or scan the QR code on the inside of the cover of this manual.
  • To increase the probability of finding your e-bike if it is lost or stolen, we offer the opportunity to purchase a GPS accessory. You can read more about this at www.dutch-id.nl or scan the QR code on the back of this manual.
  • Use the Dutch ID cover accessory to reduce the visibility of your bike. You can read more about this at www.dutch-id.nl or scan the QR code on the back of this manual.

7.1. Lock – operation
When you have finished cycling or take a break, we strongly recommend locking the e-bike. The e-bike has two locks: a ring lock on the frame next to the rear wheel and a lock on the battery holder. Both locks use the same key.

  1. Place the e-bike on the stand 19.
  2. Turn the bike key clockwise and hold it in this position.
  3. Press the lock lever on the other side of the ring lock 9 downwards until it cannot move any further and falls into the lock.
  4. Remove the key from the lock.

Optional: Remove the battery 26 by following the steps in chapter 4.4.
****If you lose the bike key and only have the spare key, have a copy made as soon as possible so you have two keys again. If you lose both keys, contact Dutch ID.

Maintenance and cleaning

The mandatory first service and good and regular maintenance are very important to increase the lifespan of the e-bike.
8.1. First service
To protect your warranty, the first service at a Dutch ID dealer is mandatory. This must be carried out after 3 months or 500 km, depending on which of the two comes first. It is important to store the service documents in a safe place for future warranty claims.
8.2. Maintaining your bike yourself
Various materials and parts can respond to wear in different ways depending on the load imposed on them. If the planned lifespan of a part is exceeded, it can suddenly fail. This may result in injury to the cyclist. Any type of crack, groove or discolouration in heavily loaded areas, such as the frame, front fork, handlebars or brakes, indicates that the part has reached the end of its lifespan and that it must be replaced.
8.2.1. Cleaning the e-bike
Regularly cleaning the e-bike will extend the lifespan of the e-bike.
CAUTION

  • All parts, including the power unit, must not be immersed in water or cleaned with high pressure.
  • Do not use aggressive detergents that may damage the parts of the e-bike.
  • Turn off the power unit and the battery before cleaning. The battery should preferably be removed from the e-bike.

Use lukewarm water with a mild detergent and a soft sponge to clean the e-bike. Do not use a scouring sponge, steel wool or other abrasive cleaning products.
Carefully clean the battery and power system with a soft, damp cloth.
Regularly clean the reflectors on the e-bike to ensure you remain visible in traffic.
To stop rust forming on parts, we recommend coating all chrome plated and unpainted aluminium/stainless steel parts with acid free petroleum jelly after cleaning.
NOTICE
The toothed belt 11 is maintenance free and must not be lubricated.
8.2.2. Checking the tyres
Regularly check the tyre pressure of your e-bike. See chapter 5.7 for more details about the tyre pressure. An excessively low tyre pressure affects wear, the effort you must exert to cycle and the battery range.
Regularly check the tyres of the e-bike for wear. If the tread in the middle of the tyre is no longer visible, the tyre must be replaced. When checking the tyre, also check for cracks. If you observe deformations in the tyre, the tyre is worn and must be replaced. Contact your Dutch ID dealer for the correct replacement parts.
8.2.3. Checking the brakes
A decrease in braking force may be caused by:

  • Worn brake blocks. If the brake blocks have a thickness of less than 0.5 mm, they must be replaced. Have this done by a Dutch ID dealer.
  • Air in the brake lines. It may also be necessary to bleed air out of the brake cables to rectify a reduction in braking force. Have this done by a Dutch ID dealer.
  • Defective brake line. Check for leaks in the brake line. This affects the braking force and must be repaired. Have this done by a Dutch ID dealer.
  • Check the brake lines for damage or excessively sharp bends. The brake lines must not be kinked or crushed, as this affects the braking force of the bike.

8.2.4. Replacing lamps
When replacing the lamps, check that the lamps are compatible with the Bosch e-bike system and that they have the correct voltage. In the event of broken or defective lighting, contact a specialised Dutch ID dealer.
NOTICE
Make sure the old lamp is replaced with a lamp with the same voltage.
8.2.5. Checking the speed sensor
Check that the speed sensor is mounted properly. The spoke magnet and the speed sensor must be mounted at the same height. The space between the speed sensor and the spoke magnet must be between 5 and 17 mm.
If necessary, the spoke magnet can be positioned correctly as follows:

  1. Loosen the screw on the spoke magnet.
  2. Slide the spoke magnet until the magnet is aligned with the marking on the speed sensor.
  3. Tighten the screw on the spoke magnet.

** Contact a Dutch ID dealer if you have problems reading the speed on your on-board computer.
8.3. Annual check by a Dutch ID dealer**
Have your e-bike checked and serviced by a Dutch ID dealer at least once annually. If you use the e-bike a lot, we recommend having your e-bike checked at least every 1000 km.
Ensure that you store the documents related to the first service and your proof of purchase in a safe place in case you need them for future warranty claims.
Many of the moving parts of the e-bike are subject to wear. Have the following aspects of the e-bike checked to keep the e-bike in a good and safe condition and to maximise the lifespan of the e-bike:

  • condition of the power system.

  • available software updates for the e-bike system.

  • condition of the battery.

  • condition of the disc brakes and brake blocks.

  • condition and operation of the brake lines.

  • condition and tension of the toothed belt.

  • condition of the speed sensor.

  • condition of the tyres and rims.

  • condition and tension of the spokes.

  • condition of the pedals and bottom bracket.

  • condition and operation of the lighting.

  • play in the front fork*.

  • play in the head tube bearing.

  • To eliminate play in the front fork, the separate lock ring must be fixed in place by removing the bolt and tightening the head tube bearing.
    For service or repair of the e-bike, contact Optima Cycles Trading BV or a Dutch ID dealer. See Appendix 3 for a summary of suitable replacement parts.
    Use the maintenance logbook in Appendix 5 of this manual to record the service history of the e-bike. This allows you to check the maintenance and repairs that have been carried out on the e-bike at any time.
    8.4. After an accident
    In the event of an accident or collision, which may have caused slight damage to the e-bike, we recommend having the bike thoroughly checked by a Dutch ID dealer before using it again. Defects that are not visible to the eye may have arisen. These may endanger both the cyclist and the children.
    WARNING
    Parts made from composite materials may be damaged by impacts, shocks and stresses during use. Such damage may not be externally visible. As such, your Dutch ID dealer must carefully check the e-bike for any wear to parts made from aluminium or composite materials.
    8.5. Tips to extend the lifespan of the battery
    You can extend the lifespan of the battery by caring for it properly and particularly by storing the battery within the correct temperature range. This temperature range is indicated in the table of technical specifications in the appendix of this manual.
    Even if cared for properly, the capacity of the battery will decrease with age.
    A clearly shorter use time after charging indicates that the battery is worn. You can replace the battery.

Storage

9.1. On-board computer
The on-board computer has an energy saving mode, which decreases the discharge rate of the internal battery. This causes the date and time to be lost.
Activate the storage mode by pressing the on/off button on the on-board computer R for at least eight seconds.
**If the on-board computer does not start up following a brief press on the on/off button , the storage mode is active.
Leave the storage mode by pressing the on/off button on the on-board computer for at least two seconds.
9.2. Storing the battery during long periods of inactivity
If you will not be using the e-bike for longer than three months, store the battery with a charge level of around 30% to 60% (two to three battery level LEDs).
Check the battery level after six months. If only one LED illuminates, charge the battery to around 30% to 60%.
CAUTION
If you store the battery empty for a long period of time, it may be damaged despite the low selfdischarge rate. This can greatly diminish the battery capacity.
We recommend not leaving the battery attached to the charger for long periods of time.
9.2.1. Storage conditions**
The battery should preferably be stored in a dry, well ventilated place. Protect the battery against damp and water. In poor weather conditions, we recommend removing the battery from the e-bike and storing it in an enclosed space.
Store the battery:

  • in a space with smoke detectors.
  • away from combustible or highly flammable materials.
  • away from sources of heat.
  • away from bright sunlight.
  • at temperatures between 10 °C and 20 °C.

**** Ensure that the maximum temperature is not exceeded. For example, the battery should not be left in the car in the summer.

Transport

If you transport the e-bike outside your car, for example on a trailer, remove the on-board computer and battery to prevent damage.
You can transport undamaged batteries by road without further restrictions.
If transported by professional users or third parties (e.g. air transport or a shipping company), you must take account of specific requirements related to packaging and indications (e.g. ADR regulations). If necessary, you can consult an expert in hazardous substances about preparing the package for sending.
Only send the battery if the casing is undamaged and the battery operates correctly. Use the original Bosch packaging for transport. Tape off open contacts and pack the battery so it cannot move in transit.
Inform the package service that the package contains a hazardous product. Observe any applicable national regulations.
For all questions about transporting batteries, contact a qualified e-bike specialist. They can also provide you with suitable transport packaging.

Possible problems/error messages that may arise

11.1. Battery
The battery 26 is protected against deep discharging, overcharging, overheating and short circuits. In hazardous situations, the battery is automatically disengaged and an error displayed.

Error message Possible cause Solution
The battery 26 is too warm or too cold. Disconnect the charger 27  and

allow the battery  26  and charger to cool. Only resume charging once both the battery and charger have cooled.
| The battery 26 is defective.| Contact a qualified e-bike specialist to replace the battery.
No LEDs light while the battery 26 is connected to the charger 27.| At least one of the plugs is not connected correctly.| Check all connectors.
The battery contacts or ports are dirty.| Carefully clean the battery port and contacts with a soft, dry cloth.
The wall socket is defective.| Try another socket.
The cable or charger is defective.| Contact Dutch ID or a qualified e-bike specialist.

11.1.1. On-board computer
The on-board computer continuously checks that all parts are working correctly. If a fault is identified, an error message will be shown on the display of the on-board computer 43.
Depending on the error message, the power unit may be automatically turned off. When this happens, you can continue cycling without the assist feature. Check the meaning and possible solution to the error message before the next trip.
To do so, visit www.dutch-id.nl and click on the manual for the Bosch parts or scan the QR code on the inside of the cover of this manual.
If the on-board computer does not function correctly and can no longer be operated, reset the on-board computer by pressing the on/off button on the on- board computer for at least eight seconds.
After resetting, the on-board computer will restart after approximately five seconds.
If the on-board computer does not start, hold the on/off button on the on- board computer for two seconds.
11.1.2. Factory reset
Reset the on-board computer 4  to the factory settings by navigating in the menu to “Settings” -> “System settings” -> “Factory reset”.
****All user data will be deleted.

Disposal

**** The symbol on the material, the accessories or the packaging indicates that this product must not be treated as household waste. Dispose of the equipment at an appropriate recycling centre where electrical and electronic waste is disposed of. In the European Union and other European countries, separate collection systems for used electrical and electronic waste are in place. By ensuring that this product is disposed of correctly, you can help avoid potential hazards to the environment and human health that may arise if this product is disposed of incorrectly. Recycling materials helps to conserve natural resources. This means you should not dispose of electrical and electronic devices together with household waste.
Chargers, accessories and packaging should be recycled in an environmentally responsible manner. Do not throw away batteries with household waste! Before disposing of batteries, tape off the battery contacts.
Do not pick up heavily damaged e-bike batteries with your bare hands, as electrolyte can flow out and cause skin irritations. Store the defective battery in a safe place in the outside air. Tape off the poles if necessary and consult a qualified e-bike specialist. They can help you dispose of it properly.
Return the battery as soon as possible to your Dutch ID dealer or hand it in as soon as possible at your municipality’s waste collection facility.
For more information about recycling this product, you can contact your local municipality, your household waste processing service or the shop where you bought the product.

Appendix1 – Technicalspecifications

On-board computer

Product number BHU3600
Operating temperature -5 – +40 °C
Storage temperature +10 – +40 °C
Protection class IP 54 (dust proof and splash proof)
Weight, approx. 32 g

Control unit

Product number BRC3600
Maximum charging voltage 600 mA
Operating temperature -5 – +40 °C
Charging temperature 0 – +45 °C
Storage temperature +10 – +40 °C
Internal Lithium-Ion battery 75 mAh, 3.7 V
Protection class** IP 54 (dust proof and splash proof)
Weight, approx. 30 g
Bluetooth® Frequency 2400 – 2480 MHz
Bluetooth® Transmission power <1 mW
  • At an ambient temperature of <25 °C
    With closed USB cap
    Power unit**
Product number BDU3360 BDU3741
Nominal continuous power 250 W
Torque during operation max. 75 Nm 85 Nm
Nominal voltage 36 V DC
Operating temperature -5 – +40 °C
Storage temperature +10 – +40 °C
Weight, approx. 3.2 kg 3 kg
Protection class IP 54 (dust proof and splash proof)

Battery

Product number BBP3750 BBP3760
Nominal voltage 36 V DC
Nominal capacity 13.4 Ah 16,7 Ah
Energy 500 Wh 625 Wh
Operating temperature -5 – +40 °C
Storage temperature +10 – +40 °C
Permitted charging temperature range 0 – +40 °C
Weight, approx. 3.0 kg 3.6 kg
Protection class IP 54 (dust proof and splash proof)

Charger

Product number| BPC3400|
---|---|---
Nominal voltage| 207…264 V~|
Frequency| 50 – 60 Hz|
Battery charging voltage| 36 V DC|
Maximum charging voltage| 4 A|
Charging time| BBP3750| BBP3760
3.5 hours| 4.5 hours
Operating temperature| 0 – +40 °C|
Storage temperature| +10 – +40 °C|
Weight, approx.| 0,7 kg|
Protection class| IP 40|

Bike lighting

Nominal voltage* 12 V DC
Maximum power front light 17.4 W
Maximum power rear light 0.6 W
  • When replacing the lamps, check that the lamps are compatible with the Bosch e-bike system and that they are the correct voltage. Only replacement lamps of the same voltage may be used.

Appendix2 –  Summary of tightening torques

dutch id ID Shadow Automatic e Bike - tightening
torques

1. Bosch display holder on handlebars 1 Nm
2. Stem (2x) 10-15 Nm
3. Saddle 9-10 Nm
4. Seatpost 9-10 Nm
5. Spoke magnet speed sensor 1 Nm
6. Crank bolt 40 Nm
7. Thru-axle 10 Nm
8. ear axle nut 40 Nm
9. Dropout bolts 10 Nm
10. Speed sensor 3 Nm

Appendix 3  – Spare parts

WARNING
Only use original spare parts when replacing parts of the bike. Other part brands may not operate in the same way or be of the same quality, which may adversely affect the safety of the e-bike.
The warranty is invalid if non-original parts are used. Ask a Dutch ID dealer for original parts.
Contact a Dutch ID dealer for the following spare parts for your e-bike:

  • Brake blocks
  • Toothed belt
  • Sprockets
  • Brake cable
  • Gear cable
  • Brake disc fluid
  • Handgrips
  • E-bike battery
  • Handlebars
  • Stem
  • Front fork
  • Seatpost
  • Disc brakes
  • Pedals
  • Wheel (front and rear)
  • Lighting
  • Reflectors
  • Speed sensor
  • Tyres (front and rear)
  • Quick release front rack

Appendix4 – EUDeclarationofConformity

EU Declaration of Conformity
(Tranlsation of the original declaration)

The manufacturer:|
Optima Cycles Trading BV
Beveland 2, 1948 RA Beverwijk
The Netherlands
---|---

Declares that the following product:

Product name: Dutch ID
Function: E-bike with pedal assist, fitted with an electrical assist motor

with a maximum continuous power of 0.25 kW, with the supplied power progressively reduced and eventually disengaged as the bike reaches a speed of 25 km/h, or earlier if the rider stops pedalling (EPAC).
Types:| Shadow

Complies with the requirements of Directive 2006/42/EC (on machinery).
Complies with the requirements of Directive 2014/30/EC (on electromagnetic compatibility).
Complies with the requirements of Directive 2011/65/EC (on the RoHS).
And declares that the following regulations and (sections of) European (harmonised) standards have been applied:
EN 15194:2017, on electrical power assisted cycles (EPAC).
DIN 79010:2020, on electrical power assisted cargo bikes.
And declares that the supplied charger complies with the Directive 2014/35/EC (on low voltages).
And declares that they are the legal entity responsible for preparing the construction file.
Beverwijk, May 18, 2021

Michael van der Meijden (Director Optima Cycles BV)

Appendix 5 – Maintenance logbook

Identification

Identification

Model|
Year of construction|
Frame number|
First service (mandatory)
Maintenance:|
Repair:|
Comments:|
Date:| | Km cycled:|
Dutch ID dealer:| | Signature:|
Maintenance
Maintenance:|
Repair:|
Comments:|
Date:| | Km cycled:|
Dutch ID dealer:| | Signature:|
Maintenance:|
Repair:|
Comments:|
Date:| | Km cycled:|
Dutch ID dealer:| | Signature:|
Maintenance:|
Repair:|
Comments:|
Date:| | Km cycled:|
Dutch ID dealer:| | Signature:|
Maintenance:|
Repair:|
Comments:|
Date:| | Km cycled:|
Dutch ID dealer:| | Signature:|
Maintenance:|
Repair:|
Comments:|
Date:| | Km cycled:|
Dutch ID dealer:| | Signature:|
Maintenance:|
Repair:|
Comments:|
Date:| | Km cycled:|
Dutch ID dealer:| | Signature:|

Dutch ID is a trading name of Optima Mobility Holding BV. All images in this brochure are the property of Optima Mobility Holding BV.
We reserve the right to modify the models and versions. Colour differences may exist between the images and the actual colours.
No rights may be derived from this brochure. No part of this brochure may be copied or used without the explicit permission of Optima Mobility Holding BV. Beverwijk, the Netherlands.

Contact
Dutch ID – Optima Cycles B.V.
Beveland 2
1948 RA Beverwijk
The Netherlands
[email protected] DUTCH-ID.NL
Version 1.0 03-2023

Documents / Resources

| dutch id ID Shadow Automatic e Bike [pdf] User Manual
ID Shadow Automatic e Bike, ID Shadow, Automatic e Bike, e Bike, Bike
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