Canon VB-H47/VB-M46 Network Camera Installation Guide

VB-H47/VB-M46 Network Camera

Network Camera
Operation Guide

/ / /

This User Manual should be read before using the network camera.

ENGLISH

Table of Contents

Chapter 1 Chapter 2

Introduction………………………………………………………………………………………………………. 8 Precautions for Use (Disclaimer) ……………………………………………………………………………….. 8 License Agreement of Software…………………………………………………………………………………. 9 Trademarks …………………………………………………………………………………………………………….. 9 Third Party Software…………………………………………………………………………………………………. 9 Security Export Control …………………………………………………………………………………………… 10
User Manuals………………………………………………………………………………………………….. 11 Types of User Manuals …………………………………………………………………………………………… 11 How to Use This Document …………………………………………………………………………………….. 11 Symbols Used in This Document……………………………………………………………………………… 12
Before Use
Functions of the Network Camera ……………………………………………………………………… 14 Camera Software …………………………………………………………………………………………….. 15
Camera Operations and Settings …………………………………………………………………………….. 15 Software to Install on the Computer………………………………………………………………………….. 15 Additional Licenses (Sold Separately)………………………………………………………………………. 16 Operating Environment…………………………………………………………………………………….. 17 Computer Environment Details ………………………………………………………………………………… 17 Verified Mobile Environment (Settings Page, Camera Viewer, Mobile Camera Viewer)
­ As of May, 2022………………………………………………………………………………………………. 17 Steps for Setting Up the Camera……………………………………………………………………….. 18
Step 1 Preparing to Install the Camera……………………………………………………………………… 18 Step 2 Installing the Camera……………………………………………………………………………………. 18 Step 3 Setting the Camera Angle …………………………………………………………………………….. 18 Step 4 Using the Camera Viewers ……………………………………………………………………………. 18 Step 5 Adjusting Advanced Settings According to Its Use ………………………………………….. 18 Troubleshooting …………………………………………………………………………………………………….. 18
Camera Setup
Installing Software …………………………………………………………………………………………… 20 Necessary Software ……………………………………………………………………………………………….. 20 Installation …………………………………………………………………………………………………………….. 20
Checking Windows Settings……………………………………………………………………………… 21 Firewall Settings …………………………………………………………………………………………………….. 21 Settings When Using Windows Server………………………………………………………………………. 21 Settings for the Environment Which Uses a Proxy Server ……………………………………………. 22
Configuring Initial Camera Settings……………………………………………………………………. 23 Flow of Configuration Using the Camera Management Tool ………………………………………… 23 Camera’s Settings Page from the Web Browser…………………………………………………………. 23
Setting the Camera Angle ………………………………………………………………………………… 25

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Chapter 3 Chapter 4

Camera Viewer
Viewing Video with the Camera Viewer ………………………………………………………………. 27 Launching the Camera Viewer…………………………………………………………………………………. 27 Camera Viewer Access Restrictions…………………………………………………………………………. 28 Camera Viewer Screen …………………………………………………………………………………………… 29
Changing the Reception Video Size and Display Screen Size ………………………………. 32 Changing the Reception Video Size/Format and Display Screen Size ………………………….. 32 Displaying in Full Screen Mode ……………………………………………………………………………….. 33
Operating the Camera……………………………………………………………………………………… 35 Obtaining Camera Control Privileges ……………………………………………………………………….. 35 Using Pan/Tilt/Zoom……………………………………………………………………………………………….. 36 Adjusting Video……………………………………………………………………………………………………… 39 Using Backlight Compensation ……………………………………………………………………………….. 40 Using Presets or the Home Position …………………………………………………………………………. 41
Viewer PTZ and Digital PTZ………………………………………………………………………………. 42 Magnifying and Displaying a Part of Video (Viewer PTZ) …………………………………………….. 42 Cropping and Displaying Part of the Video (Digital PTZ) …………………………………………….. 44
Saving Snapshots……………………………………………………………………………………………. 46 Recording Video to a Memory Card…………………………………………………………………… 47
Recording Videos Manually …………………………………………………………………………………….. 47 Confirming Recorded Video ……………………………………………………………………………………. 47 Receiving/Transmitting Audio……………………………………………………………………………. 48 Receiving Audio…………………………………………………………………………………………………….. 48 Transmitting Audio …………………………………………………………………………………………………. 49 Operating the External Device Output and Checking the Status of Event Detection … 50 Operating External Device Output……………………………………………………………………………. 50 Checking the Status of Event Detection ……………………………………………………………………. 50
Settings Page
How to Use the Settings Page…………………………………………………………………………… 53 Accessing the Settings Page…………………………………………………………………………………… 53 Common Settings Page Operations …………………………………………………………………………. 54 Operating the Video Display Area ……………………………………………………………………………. 55 Each Settings Page………………………………………………………………………………………………… 56
[Video] > [Video] …………………………………………………………………………………………….. 58 Stream 1, Stream 2 ………………………………………………………………………………………………… 58 Stream 3, Stream 4 ………………………………………………………………………………………………… 59 Digital PTZ…………………………………………………………………………………………………………….. 59
[Video] > [Camera Angle] ………………………………………………………………………………… 60 [Video] > [Preset] ……………………………………………………………………………………………. 61
Camera Position…………………………………………………………………………………………………….. 61 Simple Camera Settings …………………………………………………………………………………………. 61 Exposure/Compensation…………………………………………………………………………………………. 62 Focus …………………………………………………………………………………………………………………… 66 White Balance ……………………………………………………………………………………………………….. 67 Image Adjustment………………………………………………………………………………………………….. 68 Register Preset………………………………………………………………………………………………………. 69

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[Video] > [Preset Tour] …………………………………………………………………………………….. 71 Screen Composition……………………………………………………………………………………………….. 71 Tour Route Settings………………………………………………………………………………………………… 73
[Video] > [Picture (Option)] ………………………………………………………………………………. 75 Camera Control……………………………………………………………………………………………………… 75 Day/Night ……………………………………………………………………………………………………………… 76
[Video] > [ADSR]…………………………………………………………………………………………….. 78 ADSR, ADSR Area …………………………………………………………………………………………………. 78 General ADSR……………………………………………………………………………………………………….. 79
[Video] > [On-screen display]…………………………………………………………………………… 80 Date display ………………………………………………………………………………………………………….. 80 Time display………………………………………………………………………………………………………….. 80 Text display…………………………………………………………………………………………………………… 80 Common Settings…………………………………………………………………………………………………… 81
[Video] > [Privacy Mask] ………………………………………………………………………………….. 82 Registering Privacy Masks………………………………………………………………………………………. 82 Changing/Deleting a Privacy Mask…………………………………………………………………………… 83
[Video] > [View Restriction]………………………………………………………………………………. 85 Setting View Restrictions…………………………………………………………………………………………. 86
[Video] > [Panorama] ………………………………………………………………………………………. 89 Creating a Panorama Image……………………………………………………………………………………. 89 Saving the Panorama Image as an Image File/Opening the Image File ………………………… 91
[Audio] > [Audio]…………………………………………………………………………………………….. 92 General Audio ……………………………………………………………………………………………………….. 92 AAC-LC ………………………………………………………………………………………………………………… 93 Audio Server …………………………………………………………………………………………………………. 93 Sound Clip Upload 1 to 3………………………………………………………………………………………… 94
[Video Record] > [Upload]……………………………………………………………………………….. 95 Video Record Settings ……………………………………………………………………………………………. 95 General Upload……………………………………………………………………………………………………… 95 FTP Upload …………………………………………………………………………………………………………… 96 HTTP Upload…………………………………………………………………………………………………………. 97
[Video Record] > [Memory Card Recording] ………………………………………………………. 99 Video Record Settings ……………………………………………………………………………………………. 99 Memory Card Operations ……………………………………………………………………………………… 100 Memory Card Information ……………………………………………………………………………………… 101
[Video Record] > [E-mail Notification]………………………………………………………………. 102 E-mail Notification ………………………………………………………………………………………………… 102
[Detection] > [Audio Detection] ………………………………………………………………………. 104 Volume Detection…………………………………………………………………………………………………. 104
[Detection] > [Intelligent Function] – Overview – ………………………………………………… 106 Intelligent Function……………………………………………………………………………………………….. 106 Notes on Intelligent Function Settings and Operations ……………………………………………… 109 Settings Screen……………………………………………………………………………………………………. 110 Steps for Configuring Video Detection ……………………………………………………………………. 112
4 [Detection] > [Intelligent Function] – Detection Settings – ……………………………………. 115 [Detection Conditions] ………………………………………………………………………………………….. 115 Setting Area or Line ……………………………………………………………………………………………… 116 Displaying Detection Status…………………………………………………………………………………… 117 [Event]………………………………………………………………………………………………………………… 119
[Event] > [External Device] …………………………………………………………………………….. 121 External Device Output …………………………………………………………………………………………. 121 External Device Input……………………………………………………………………………………………. 121 External Device Input 1, 2 …………………………………………………………………………………….. 122
[Event] > [Timer]……………………………………………………………………………………………. 124 Timer 1 to 4 …………………………………………………………………………………………………………. 124
[Event] > [Switch Day/Night] …………………………………………………………………………… 126 Switch Day/Night………………………………………………………………………………………………….. 126
[Event] > [Linked Event]…………………………………………………………………………………. 127 Linked Event 1 to 4 ………………………………………………………………………………………………. 127 Linked Event Operation Examples………………………………………………………………………….. 129
[Server] > [Server]…………………………………………………………………………………………. 131 HTTP Server ………………………………………………………………………………………………………… 131 SNMP Server……………………………………………………………………………………………………….. 131 SNMP v1 and v2c Server ………………………………………………………………………………………. 132 SNMP v3 Server …………………………………………………………………………………………………… 132
[Server] > [Video Server]………………………………………………………………………………… 133 Video Server………………………………………………………………………………………………………… 133
[Server] > [RTP Server] ………………………………………………………………………………….. 134 RTP Server ………………………………………………………………………………………………………….. 134 Audio Settings 1, 2……………………………………………………………………………………………….. 134 RTP Stream 1 to 5 ………………………………………………………………………………………………… 135
[ONVIF] > [ONVIF] ………………………………………………………………………………………… 136 WS- Security…………………………………………………………………………………………………………. 136 Media Profile Settings …………………………………………………………………………………………… 136
[Security] > [Certificate Management] ……………………………………………………………… 137 Server/Client Certificate Management …………………………………………………………………….. 137 Create Certificate …………………………………………………………………………………………………. 137 CA Certificate Management…………………………………………………………………………………… 138 CRL Management ………………………………………………………………………………………………… 138
[Security] > [SSL/TLS] ……………………………………………………………………………………. 139 Encrypted Communications…………………………………………………………………………………… 139 Server Certificates………………………………………………………………………………………………… 139
[Security] > [802.1X] ……………………………………………………………………………………… 140 802.1X Authentication …………………………………………………………………………………………… 140 Authentication Method ………………………………………………………………………………………….. 140 Client Certificates…………………………………………………………………………………………………. 140
[Security] > [User Management] ……………………………………………………………………… 141 Administrator Account ………………………………………………………………………………………….. 141 Authorized User Account………………………………………………………………………………………. 141 User Authority ……………………………………………………………………………………………………… 142
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Chapter 5

[Security] > [Host Access Restrictions] ……………………………………………………………. 143 IPv4 Host Access Restrictions ……………………………………………………………………………….. 143 IPv6 Host Access Restrictions ……………………………………………………………………………….. 143
[System] > [System] ………………………………………………………………………………………. 144 Camera Name……………………………………………………………………………………………………… 144 Installation Conditions…………………………………………………………………………………………… 144 Camera Position Control ……………………………………………………………………………………….. 144 External Input Device……………………………………………………………………………………………. 145 External Output Device …………………………………………………………………………………………. 145
[System] > [Viewer] ……………………………………………………………………………………….. 146 General ………………………………………………………………………………………………………………. 146 Viewer Settings ……………………………………………………………………………………………………. 146
[System] > [Date and Time] ……………………………………………………………………………. 147 Current Date and Time………………………………………………………………………………………….. 147 Settings ………………………………………………………………………………………………………………. 147
[System] > [Memory Card] ……………………………………………………………………………… 149 Memory Card Operations ……………………………………………………………………………………… 149 Memory Card Information ……………………………………………………………………………………… 149
[System] > [Network]……………………………………………………………………………………… 150 LAN ……………………………………………………………………………………………………………………. 150 IPv4 ……………………………………………………………………………………………………………………. 150 IPv6 ……………………………………………………………………………………………………………………. 151 DNS……………………………………………………………………………………………………………………. 152 mDNS…………………………………………………………………………………………………………………. 152
[Maintenance] > [General] ……………………………………………………………………………… 153 Device Information ……………………………………………………………………………………………….. 153 Tool ……………………………………………………………………………………………………………………. 153 Initialization …………………………………………………………………………………………………………. 153
[Maintenance] > [Backup / Restore] ………………………………………………………………… 155 Backup / Restore …………………………………………………………………………………………………. 155
[Maintenance] > [Update Firmware] ………………………………………………………………… 156 Device Information ……………………………………………………………………………………………….. 156 Update Firmware …………………………………………………………………………………………………. 156
[Maintenance] > [Environment]……………………………………………………………………….. 157 Environment ………………………………………………………………………………………………………… 157
[Maintenance] > [Log]……………………………………………………………………………………. 158 View Logs……………………………………………………………………………………………………………. 158 Log Notifications ………………………………………………………………………………………………….. 158
Appendix
Modifiers ………………………………………………………………………………………………………. 161 Troubleshooting…………………………………………………………………………………………….. 163 List of Log Messages …………………………………………………………………………………….. 166
Log Messages on the Camera……………………………………………………………………………….. 166 Error Log …………………………………………………………………………………………………………….. 166 Warning Log………………………………………………………………………………………………………… 171 Notification Log ……………………………………………………………………………………………………. 175

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List of Viewer Messages…………………………………………………………………………………. 179 Messages Shown in the Information Display ……………………………………………………………. 179
Restoring Factory Default Settings …………………………………………………………………… 181 Restoring the Initial Settings from a Web Browser…………………………………………………….. 181 Restoring Factory Default Settings with the Reset Switch on the Camera ……………………. 181
List of Factory Default Settings………………………………………………………………………… 183 Cleaning the Camera……………………………………………………………………………………… 189
Confirmation of Video Image …………………………………………………………………………………. 189 Cleaning Method………………………………………………………………………………………………….. 189 Camera Disposal …………………………………………………………………………………………… 190 Index……………………………………………………………………………………………………………. 191
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Introduction
Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. This “Operation Guide” explains the camera settings and operations. Read this document carefully before using the camera to ensure correct use.

• The cameras described in this document may include models not available in your country and/or region. For the latest information on this product (firmware and software, user manual, operating environment, etc.), refer to the Canon website.
  Precautions for Use (Disclaimer)
  Installation and Lightning Protection
  Caution Request a professional installer for all installation work. Never try to install the camera yourself. Doing so may result in unforeseen accidents such as dropping the camera or electric shock.
  For installing cameras, installation of a lightning arrester (a surge protection device) is strongly recommended as a measure against failures caused by lightning strikes.
  Network Security
  The user is responsible for the network security of this product and its use. Take appropriate network security measures to avoid security breaches. To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be liable for any losses, direct, incidental or consequential damages, or liabilities that may be incurred as a result of network security incidents such as unauthorized accesses. <Network Security Recommendations> · Set the administrator password that should not be easily guessed by third parties. · Change the HTTP or HTTPS port number of the camera. · Limit access to the camera by network devices.
  CMOS Sensor
  When shooting a fast-moving subject with a network camera or when the angle of view changes during shooting, the subject may happen to look bent diagonally. This is a phenomenon that occurs when the CMOS image sensor is used, and this is not a malfunction of the network camera.
  Built-In Camera Functions
  Do not use the following built-in camera functions in situations requiring high reliability: · Intelligent Function · Image Stabilization Function HM4x
  These do not guarantee high-precision capture and cannot support applications beyond their intended range of use. Canon will assume no liability for any accident or damage resulting from the use of these functions or software.
  8

License Agreement of Software
For the license agreement of the software, refer to the text file provided along with the installer.
Trademarks
· Microsoft, Windows, Windows Server and Microsoft Edge are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.
· Windows is legally recognized as the Microsoft Windows Operating System. · Safari is a trademark of Apple Inc. · IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. · ONVIF® is a trademark of ONVIF, Inc. · All other company or product names used in this document are trademarks or registered trademarks of their respective
holders.
Third Party Software
This camera contains third party software modules. Confirm each module’s license conditions in [Maintenance] > [General] > [Tool] > [See Third Party Software License Conditions] on the Settings page. Software Licensed Under the GPL and LGPL If you would like to acquire the source code licensed under the GPL and LGPL, please contact us using one of the following methods: (1) To receive an e-mail with the URL to download the source code,
access https://global.canon/en/oss/scd/index.html and complete the request form; or (2) To receive the source code by post,
send us a letter in writing to the address below with the following information. In the case you have chosen (2), WE MAY CHARGE YOU for the delivery cost. (i) Your Address (Country/Region, ZIP code, Address, Your name) [mandatory] (ii) Your e-mail address (for the purpose of possible communication with us) [optional] (iii) Product Name/Application Name [mandatory] (iv) Product/Application Software Version [optional] If you do not specify a version, we will send source code corresponding to the latest version. ­ Address:
Open Source Promotion Division, Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan ­ For Canon’s privacy policy, refer to Canon Global Website https://global.canon/.
This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license is granted or implied for any other use for MPEG-4 standard.
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
This product comes with exFAT, a licensed file system technology from Microsoft.
9

Security Export Control
This product is subject to security export control. Therefore, to export or carry it overseas may require an authorization by governmental agencies.
10

User Manuals
Types of User Manuals
The following describes the different camera user manuals. When instructed to reference another manual, its name will be listed as shown below. Before Using This Camera (included) Explanation on safety precautions and downloading information from the Canon website. Installation Guide This describes precautions and procedures for installing the camera. Operation Guide (this document) This explains the camera initial settings, camera viewer operations, settings on the Settings page, and troubleshooting, etc. Mobile Camera Viewer Operation Guide This explains details on how to use the Mobile Camera Viewer. Specifications This lists the camera specifications. Camera Management Tool User Manual This explains details on how to use the Camera Management Tool. Recorded Video Utility User Manual This explains details on how to use the Recorded Video Utility.
Notes
1. Any unauthorized reproduction of this document is prohibited. 2. The contents of this document are subject to change without any prior notice. 3. This document has been prepared with the utmost attention to accuracy. If you have any comments, however,
please contact a Canon sales representative. 4. Canon shall assume no liability for any outcome of using this product, notwithstanding items 2 and 3 above.
How to Use This Document
The assumed reading format of this document is on a computer screen.
Software Screenshots
The software screenshots samples shown in this document are for illustration only. The screenshots may differ from the actual screens displayed. Descriptions use sample screens when connected to the VB-H47, with Windows 10 for the operating system and Google Chrome for the web browser.
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Symbols Used in This Document

Symbols Indicating Camera Models
Explanations that differ depending on the camera model are indicated by the camera name and the following symbols.

Symbol HM4x S32VE S32D
S820D/S920F

VB-H47, VB-M46 VB-S32VE VB-S32D VB-S820D, VB-S920F

Camera Model

Symbols Indicating Safety Precautions
This section explains the symbols used in this document. The following symbols indicate information for the safe use of the product as well as important and supplemental information the user should know. Be sure to read and understand this information when using the product.

Symbol Warning Caution Important Notes

Meaning Failure to follow the instructions indicated by this symbol may result in death or serious injury. Be sure to follow these warnings to ensure safety. Failure to follow the instructions indicated by this symbol may result in injury or property damage. Be sure to follow these precautions to ensure safety.
Cautions and restrictions. Make sure to read these carefully.
Supplementary descriptions and reference information.

12

Chapter
Before Use
Camera functions and the software to be used, and the operating environment are explained in this chapter. It also describes the flow from preparation and setup through to actual use.

Functions of the Network Camera
A network camera not only enables to operate the camera, but also allows to record and upload the video, and perform monitoring using the various intelligent functions of the camera. However, the functions that can be used differ depending on the model. Refer to the table below for the differences in functions depending on the model.
Using external devices

Uploading video
Recording to memory card

Inputting/outputting audio
Monitoring by intelligent functions

Operation and setting by administrator

Operation by guest users

Monitoring by guards, etc.

Table of Function Compatibility by Model
The functions for which availability differs depending on the model are shown below.

Pan/Tilt/Zoom Audio Output Terminals External Device Input Terminals External Device Output Terminals Rotate Video Display Focus Aperture Enhanced Digital Zoom Image Stabilizer Day/Night Mode Focus Panorama Creation View Restriction Setting Maximum Number of Registered Presets Preset Tour Event Triggered Preset Movement microSD/microSDHC/microSDXC Memory Cards Supported SD/SDHC/SDXC Memory Cards Supported Maximum Resolution 1920 x 1080 Maximum Resolution 1280 x 960

HM4x 2 2 64

S32VE 1 1 64

S32D 1 1 64

S820D/S920F 1 1 20 –

–

–

–

–

VB-H47, VB-S32VE, VB-S32D, VB-S820D, VB-S920F

VB-M46

• Memory card that can be used with cameras are referred to as “memory card” in this document.

14

Camera Software
The following software is available for efficiently configuring and operating the camera.
Camera Operations and Settings
Camera operations are performed using the Camera Viewer/Mobile Camera Viewer. Camera settings are specified from the Settings page.
Camera Viewer (P. 26) /Mobile Camera Viewer
Controls the camera, and monitors video and various events. There are two types of viewers; Camera Viewer (mainly for computers) and the Mobile Camera Viewer (mainly for devices with a screen size of 7 inches or less). The functions available in the Viewer differ according to the user privilege (P. 28).
Note
· For details on how to use the Mobile Camera Viewer, refer to “Mobile Camera Viewer (Operation Guide)”.
Settings Page (P. 52)
The Settings page is for the administrator to configure and manage the camera.
Software to Install on the Computer
The following software can be installed on the computer to be used.
Camera Management Tool
This tool is used for batch managing multiple cameras, from initial settings to performing maintenance. The Camera Management Tool can perform the following tasks. · Detecting cameras · Various camera settings · Displaying the Viewer and the Settings page · Updating firmware, back up/restoring settings, performing memory card and other operations, as well as camera
maintenance.
For details on uses and functions, refer to “Camera Management Tool User Manual”.
The Camera Management Tool can be installed from the installer. Installer name: VBToolsInstall.exe
Recorded Video Utility
This utility is used for viewing and managing the videos recorded on the memory card mounted in the camera. The Recorded Video Utility enables to perform the following settings/operations on recorded videos. · Displaying a list of videos · Playing and deleting videos · Downloading videos to a computer
For details on uses and functions, refer to “Recorded Video Utility User Manual”.
15

The Recorded Video Utility can be installed from the installer. Installer name: VBToolsInstall.exe
Additional Licenses (Sold Separately)
Purchase additional software and licenses as necessary.
H.264/H.265 Additional User License AUL-VB 2
Additional license for viewing H.264/H.265 video with multiple computers via the Viewer or Recorded Video Utility. Each camera includes one license. Additional licenses are necessary for multiple computers to view H.264/H.265 video from a single camera.
16

Operating Environment
For the latest information on this product (firmware and software, user manual, operating environment, etc.), refer to the Canon website.

Computer Environment Details

CPU (Recommended) Graphics Board (Recommended) Memory (Recommended) Viewer Display (Recommended)
OS and Compatible Web Browser
Operating System Language

Intel Core i7-2600 or greater

Not specified

2 GB or more

1920 x 1080 or higher

Windows 10 64-bit

Microsoft Edge

Windows 11

Chrome

Windows Server 2019 Standard 64-bit

Windows Server 2022 Standard 64-bit

­ Must be configured to allow use of JavaScript, IFRAME (HTML tag), and Web Storage ­ For Camera Viewer only, cookies must be enabled

Settings Page, Camera Viewer, Mobile Camera Viewer: German/English/Spanish/French/Italian/Russian/Thai/Korean/ Chinese (Simplified) /Japanese

Note
· For information on the operating environment of the Camera Management Tool, refer to “Camera Management Tool User Manual”. · For information on the operating environment of the Recorded Video Utility, refer to “Recorded Video Utility User Manual”.

Verified Mobile Environment (Settings Page, Camera Viewer, Mobile Camera Viewer) ­ As of May, 2022

OS Windows 10 Pro, Windows 11 iOS 15, iPadOS 15 Android 12 ­ Must be configured to allow use of JavaScript and Web Storage ­ For Camera Viewer only, cookies must be enabled

• Settings page and Camera Viewer are not supported for the iPhone.

Compatible Web Browser Microsoft Edge 100 Safari* Chrome 100

17

Steps for Setting Up the Camera

Step 1 Preparing to Install the Camera
Make preparations to use the camera via a network. Install the necessary software
“Installing Software” (P. 20) Check/configure the computer and web browser security settings
“Checking Windows Settings” (P. 21) Use the Camera Management Tool to configure initial camera settings.
“Configuring Initial Camera Settings” (P. 23)

Step 2 Installing the Camera
Install the camera to suit the environment that it will be used in. “Installation Guide”

Step 3 Setting the Camera Angle
Set the camera angle on the Settings page while checking the video in the computer. “Setting the Camera Angle” (P. 25)

S820D/S920F

Step 4 Using the Camera Viewers
Operate the camera while viewing the video in the Viewer. “Camera Viewer” (P. 26)

Step 5 Adjusting Advanced Settings According to Its Use
Advanced settings can be made in the Settings page, such as for camera control and security, according to how the camera will be used. Settings can also be made using the Camera Management Tool. For details, refer to “Camera Management Tool User Manual”.
“Settings Page” (P. 52)

Troubleshooting
For error messages or problems, refer to “Appendix” (P. 160).

18

Chapter
Camera Setup
To prepare the camera for use, install the necessary software on the computer, and configure the initial settings for web browser security and the camera.

Installing Software
Install the necessary software.
Necessary Software
The following software is needed: · Camera Management Tool · Recorded Video Utility
Installation
Installation Methods
The software can be installed by [Easy Installation] that enables batch installation, or by [Custom Installation] that allows users to select the software.
Installing Software
1 Confirm that all other applications have been closed. 2 Double-click [VBToolsInstall.exe].
The installation screen is displayed. Note
· If the [User Account Control] screen is displayed, click [Yes] or [Continue].
3 Select the installation method.
Select [Easy Installation] to install all the included software (Camera Management Tool and Recorded Video Utility). Select [Custom Installation] to install software individually by selecting which software to be installed and how it is installed.
4 Follow the on-screen instructions, then click [Exit] or [Reboot] on the Installation Complete screen.
The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop.
20

Checking Windows Settings
Camera configuration and operation may be blocked, depending on the security functions of the operating system. Change or check the operating system settings beforehand.
Firewall Settings
To use the software on computers where Windows Firewall is enabled, it is necessary to add each software as an application allowed to communicate via the firewall.
Note
· Even if not performing the following steps, it is still possible to add each software as an allowed application with the [Windows Security Alert] dialog box that is displayed when the software is launched.
1 Click [System and Security] > [Windows Defender Firewall] in [Control Panel]. 2 Click [Allow an app or feature through Windows Firewall]. 3 Click [Change settings] > [Allow another app]. 4 Select the software to use, such as [Camera Management Tool], and click [Add].
Settings When Using Windows Server
Adding the Camera IP Address as a Trusted Site
When the security level for internet sites and intranet sites is set to [High], it is necessary to add the IP address of the camera to the list of trusted sites.
Note
· Set the camera IP address with the Camera Management Tool. For details, refer to “Camera Management Tool User Manual”.
1 Click [Network and Internet] > [Internet Options] in [Control Panel]. 2 Click the [Security] tab. 3 Select [Trusted sites], then click [Sites].
The [Trusted sites] dialog box is displayed.
4 Enter the IP address of the camera under [Add this website to the zone], then click [Add].
Note
· Clear the [Require server verification (https:) for all sites in this zone] checkbox if it is selected. The camera’s IP address will be added to the [Websites] list.
· It is possible to add IP addresses for multiple cameras by using a wildcard () when entering the IP address. For example, if “192.160.1.” is entered, all cameras that share the “192.160.1” portion of the address will be added as trusted sites.
21

Sound Settings for Using the Audio Functions
In the initial setting of Windows Server, the sound function is disabled by default. To use audio functions with the viewer, follow the steps below to enable the sound function.
1 Open [Control Panel] and click [Hardware and Sound]. 2 Click [Sound].
The [Audio Service Not Running] dialog box is displayed.
3 Click [Yes].
The [Sound] dialog box is displayed.
4 Click the [Playback] tab to confirm that an audio device has been installed.
If no audio device is installed, refer to the computer manual for use.
Settings for the Environment Which Uses a Proxy Server
In the environment that uses a proxy server, the camera IP address needs to be specified as an exception.
1 Click [Network and Internet] > [Internet Options] in [Control Panel]. 2 Click [Connections] tab > [LAN settings]. 3 Click [Advanced] and enter the IP address in [Exceptions].
22

Configuring Initial Camera Settings
To use a camera, it is necessary to first set the administrator account for the camera, then configure the network settings, and afterwards connect the camera and computer via the network. Use the Camera Management Tool to configure these settings. The Camera Management Tool also enables multiple cameras to be configured at the same time. For information on how to use the Camera Management Tool, refer to the “Camera Management Tool User Manual”.
Flow of Configuration Using the Camera Management Tool
Launching the Camera Management Tool
Searching for Cameras Search for cameras connected to the same network as the computer in which the Camera Management Tool is installed.
Registering the Administrator Account (Administrator Name and Administrator Password)
Configuring Initial Camera Settings Configure the basic settings of the camera, such as the network settings and camera name.
Camera’s Settings Page from the Web Browser
Able to access the camera by directly specifying the IP address from a web browser. If there is an IP address assigned by the DHCP server, specify it, otherwise specify “192.168.100.1”.
Important
· Able to access with the IP address of 192.168.100.1 approximately 30 seconds after connecting the camera to the network environment.
· If an IPv4 address is assigned by the DHCP server, it will switch to that address and access by 192.168.100.1 will not be possible. · If there are devices with 192.168.100.1 on the same network, the same IP address will be assigned, and access to the camera with
192.168.100.1 will not be possible.
1 When accessing with 192.168.100.1, set the IP address of the computer.
Set the IP address of the computer to the same network as 192.168.100.1 such as 192.168.100.xxx.
2 Start the web browser. 3 Enter the camera’s IP address in the address column of the web browser and press [Enter].
The [Default Settings (1/2)] screen of the camera is displayed.
4 Enter the administrator name and administrator password, and click [Apply].
After rebooting the camera, the [Default Settings (2/2)] screen is displayed.
23

5 Set each item of [Environment], [Network], and [Date and Time], then click [Apply] or [Apply and reboot].
For the details about settings content, refer to the following items of the Settings page: · [Maintenance] > [Environment] (P. 157) · [System] > [Network] (P. 150) · [System] > [Date and Time] (P. 147) After the camera reboots, the Settings page is displayed and the settings can be configured.
24

Setting the Camera Angle

S820D/S920F

After installing the camera, set the camera angle while checking the video displayed on the Settings page. The camera angle settings are configured by accessing the following Settings page. · [Video] > [Camera Angle] (P. 60) · [System] > [System] > [Installation Conditions] > [Video Flip] (P. 144)
Important
· If the camera angle is changed after configuring the intelligent function, it is necessary to reconfigure it. · If the [Video Flip] setting is changed after setting the preset, ADSR, privacy mask, or intelligent function, it is necessary to reset them.

25

Chapter
Camera Viewer
Use the web browser to access the Viewer in the camera to perform camera operations, display live video, and check the status of events.

Viewing Video with the Camera Viewer
Start the Camera Viewer to switch users and/or check/configure the camera status and the video display. Note
· If opening another window or tab to access the camera while an authenticated web page is displayed, the authentication information of the displayed web page may be discarded. In this case, enter the authentication information again.
Launching the Camera Viewer
Starting the Camera Viewer from the Settings Page
An administrator can start the Camera Viewer from the Settings page.
1 Open the Settings page (P. 53). 2 Click [Viewer].
The Camera Viewer is displayed.
27

Starting the Camera Viewer Directly
Able to set [System] > [Viewer] > [General] > [Default Page] to [Display Viewer] in the Settings page to set the Viewer as the default page (P. 146).
1 Start the web browser. 2 Enter the IP address and click the Enter key.
The authentication screen for the Viewer is displayed.
3 Enter the administrator name and administrator password, and click [OK].
The Camera Viewer is displayed.
Camera Viewer Access Restrictions
Two types of users can be set; authorized users, which require user authentication, and guest users, that do not require authentication. The functions that each user can use in the Camera Viewer depend on the privileges assigned to the user (P. 142).
Important
· Multiple administrator accounts cannot connect to a single camera at the same time. An authorized user or a guest user can connect to the camera from multiple computers at the same time. When controlling a camera, the authorized user who acquired the control privilege later will be given the priority. On the other hand, guest users are placed in a queue.
Note
· If [System] > [Viewer] > [Viewer Settings] > [User Authentication] is set to [Do not authenticate] on the Settings page, the authentication screen is not displayed when connecting to the Viewer, and the user is connected as a guest user. Guest users can only perform some operations with the Viewer, however it is possible to later switch users in order to use the Viewer as an administrator or authorized user. Click [Switch Users] to log into the Viewer again as an administrator or authorized user.
28

Camera Viewer Screen

The privileges required for operating the Viewer are indicated with the following symbols.

No Symbol

Administrator privileges Privileged camera control or higher privileges Camera control or higher privileges Video distribution or higher privileges

(24)

(3)

(1)

(25)

(2)

(19)

(4)

(20)

(5)

(21)

(6)

(22)

(7)

(23)

(8)

(24)

(9)

(26)

(10)

(27)

(11)

(12)

(13)

(14)

(18)

(15)

(16)

(17)

(1)

Administrator Icon

Appears when logged in as the administrator.

(2) [Settings Page] Displays the Settings page (P. 53).

(3) Video Display Area Displays video received from the camera.

(4)

[Reconnect] Button

Reconnects to the camera. It is possible to operate when the Viewer is not connected to the camera.

(5)

[Full Screen Mode] Button

Video display area is displayed in full screen mode (P. 33).

(6)

/ [Switch Area Zoom/Drag to Move] Button HM4x S32VE S32D

Switches the dragging operation in the video display area between Area Zoom and Drag to Move functions

(P. 37).

(7)

[Back Light Compensation] Button

Turns on/off backlight compensation. This control is effective when the video is dark due to backlight (P. 40).

29

(8)

[Memory Card Recording] Button

Starts/stops video recording to a memory card (P. 47).

(9)

[Obtain/Release Camera Control Privileges] Button

Obtains/releases the camera control privileges (P. 35).

(10) [Snapshot] Button The snapshot panel appears in the control display area and displays a still image of the moment when the button is clicked (P. 46).

(11) [Viewer PTZ] Button Starts/stops the Viewer PTZ. When started, the Viewer PTZ panel is shown in the control display area (P. 42).

(12) [Digital PTZ] Button Starts/stops the Digital PTZ. When started, the Digital PTZ panel is shown in the control display area (P. 44).

(13) [Panorama Display] Button HM4x S32VE S32D Displays the panorama display panel in the control display area (P. 39).

(14) [Close] Button Closes the panels shown in the control display area.

(15) Snapshot Tab Click this to switch the control display area to the snapshot panel (P. 46).

(16) Viewer PTZ/Digital PTZ Tab Click this to switch the control display area to the Viewer PTZ/Digital PTZ panel (P. 42).

(17) Panorama Display Tab HM4x S32VE S32D Click this to switch the control display area to the panorama display panel (P. 39).

(18) Control Display Area Click (15), (16), or (17) to display the snapshot panel, Viewer PTZ/Digital PTZ panel, or panorama display panel.

(19) [Main] Menu Switches the language or user, and moves to the Settings page or Mobile Camera Viewer.

(A)

(B)

(C)

(A) [Language] Button Switches the display language.
(B) [Switch Users] Use this to log in as an administrator or authorized user.
(C) [Mobile Camera Viewer] Switches the connection to the Mobile Camera Viewer. For details on how to use the Mobile Camera Viewer, refer to “Mobile Camera Viewer Operation Guide”.
(20) [Video and Audio Menu] Configures the video display size and audio transmission/reception of the Viewer. Privileges that can be operated vary depending on the function. For details, refer to “Changing the Reception Video Size and Display Screen Size” (P. 32) and “Receiving/Transmitting Audio” (P. 48).
(21) [Camera Operation Menu] Use this button to perform pan, tilt, and zoom operations of the camera (P. 38). Video adjustments are enabled, such as focus, exposure, and Day/Night mode switching (P. 39).
(22) [Event and Input/Output Menu] Able to check the output operations and input status of an external device, the detection status of the intelligent function and the status of linked events (P. 50).

30

(23) Information Display Information, such as the frame rate, camera pan/tilt/zoom values and descriptions of each function, is shown in the Information Display. Warning and error messages will also be displayed here if there are problems with camera operations or systems. For details on the information displayed, refer to “List of Viewer Messages” (P. 179). Important HM4x
· When [Video] > [Picture (Option)] > [Camera Control] > [Image Stabilizer] (P. 75) on the Settings page is set to on, the actual angle of view of the video will be smaller than the zoom values shown in the Information Display.
(24) Pan/Tilt Slider Drag the slider to pan (horizontally) or tilt (vertically) the camera (P. 36).
(25) Zoom Slider Drag the slider to operate the zoom in (telephoto)/zoom out (wide-angle) function of the camera (P. 36).
(26) Preset Selection Menu Selects a preset registered in the camera in advance (P. 41).
(27) [Home Position] Button Moves the camera angle to the home position (P. 41). Note
· The (4) [Reconnect] button, (19) [Main] Menu, and (23) Information Display are available even if all authorized user and guest user privileges are disabled on the Settings page.
31

Changing the Reception Video Size and Display Screen Size
It is possible to set the size and format of the video received from the camera and the size of the display screen on the computer.
Changing the Reception Video Size/Format and Display Screen Size
Open the [Video and Audio Menu] and configure the video received from the camera. This requires video distribution or higher privileges.
(1) (2) (3)
(1) Video Size Setting Select the size and format of video received from the camera. Select which stream to receive among video streams set in [Video] > [Video] (P. 58) on the Settings page. 1 to 4 corresponds to video stream 1 to 4, and 5 is displayed during digital PTZ operation. Important
· Additional user licenses are required to receive H.264/H.265 video on multiple computers (P. 16). · Unable to display H.265 video when connected by HTTP. · If a web browser that cannot display H. 264/H. 265 video is used, video cannot be displayed for video streams 1 and 2. · When the video format is H.264, the video is displayed on the camera viewer with a delay compared with other formats. However,
setting a larger video size or a higher video quality may reduce the delay.
(2) Display Size Setting Select the video display size for the screen. The size that users can set varies depending on the settings of each video stream in [Video] > [Video] on the Settings page (P. 58). Note
· [Actual Pixels] displays the video at the size at which it is being captured. · [Fit to Window] displays the video at the maximum size possible in the web browser window.
(3) Maximum Frame Rate (JPEG) Able to select the maximum frame rate for JPEG video. It requires camera control or higher privileges. This cannot be set when displaying H.264/H.265 video in the video display area.
32

Displaying in Full Screen Mode
The video display area is displayed in full screen mode by clicking the the Viewer.

[Full Screen Mode] button in the upper right of

Menus

When displayed in the full screen mode, the menu panels required for controlling the camera are displayed on the bottom of the screen, as well as on the Camera Viewer screen.

(1)

(3)

(5)

(7)

(9)

(2)

(4)

(6)

(8)

(1) [Menu Bar] Button Switches between displaying and hiding the menu bar.
(2) [Reconnect] Button (P. 29)
(3) [Exit Full Screen Display] Button Returns the video display area to the regular view.
(4) [Video and Audio Menu] Button (P. 32, P. 48)
(5) [Camera Operation Menu] Button Switches the display/non display of the camera operation menu. For [Day/Night], privileged camera control or higher privilege is required. For other items, camera control or higher privileges is required.

(A)

(H)

(I) (B)

(C)

(D)

(E)

(F) (G)

(A) Preset Selection Menu (P. 41)

(B) Focus HM4x S32VE S32D (P. 40)

(C) Exposure Compensation (P. 40)

(D) Day/Night (P. 40)

(E)

/ Switch Area Zoom/Drag to Move HM4x S32VE S32D (P. 37)

(F) Pan/Tilt/Zoom Turn on this button (purple) to display the pan/tilt/zoom sliders on the screen, and operation of the sliders will be enabled. The pan slider is displayed on the bottom of the screen, the tilt slider on the left edge of the screen, and the zoom slider on the right edge of the screen.

(G) [Back Light Compensation] (P. 40)

(H) [Home Position] (P. 41)

(I) Obtain/Release Camera Control Privileges (P. 35)

Note
· (B) Focus, (C) Exposure Compensation, and (D) Day/Night items are displayed when [System] > [Viewer] > [In-Viewer Picture Adjustment] (P. 146) on the Settings page is set to [Allow].

33

(6) [Event and Input/Output Menu] Button Switches the display/non display of the camera operation menu (P. 50).
(7) [Snapshot] (P. 46) (8) [Memory Card Recording] (P. 47) (9) Information Display (P. 31)
34

Operating the Camera
This section describes the operations and settings required for using the camera, such as obtaining camera control privileges, setting the angle and focus.
Important
· For the operation or settings of the camera described in this section, camera control or higher privileges are required. Also, it is necessary to obtain the camera control privileges, which is explained first.

Obtaining Camera Control Privileges
To operate the camera, it is necessary to obtain control privileges from the Viewer. In the status the user has not yet obtained camera control privileges, click the [Obtain/Release Camera Control Privileges] button. Control privileges are obtained and will enable the use of each button on the Viewer.

Camera Control Privilege Status Indicator
Depending on the camera control privilege status, the [Obtain/Release Camera Control Privileges] button appearance changes as follows.

Appearance Control Privilege Status

Explanation

Control privileges not obtained Camera control privileges have not been obtained.

Waiting for control privileges

When a guest user is waiting to obtain camera control privileges, the remaining time is counted down.

Control privileges obtained Camera control privileges have been obtained.

Control privileges obtained (remaining control time)

After a guest user has obtained camera control privileges, the time that the user can retain control privileges in priority over other guest users is counted down.

Important
· Multiple users cannot obtain control privileges simultaneously.
· The [Obtain/Release Camera Control Privileges] button is displayed for authorized users and guest users if [Camera Control] is selected in [System] > [User Management] > [User Authority] on the Settings page.
· Administrators can take away camera control privileges from authorized users or guest users. Authorized users can also take away camera control privileges from guest users. A user with higher privileges can possess the camera control privileges, during which time a user with lower privileges cannot obtain camera control privileges. Once finished viewing, the user should always exit the Viewer or click the [Obtain/Release Camera Control Privileges] button to release the control privileges.

35

Using Pan/Tilt/Zoom
Set the camera angle by panning, tilting and zooming the camera.
Important S32VE S32D
· The camera is designed to last for a total of 50,000 pan/tilt reciprocating operations. For example, the camera will last for approximately six years if it performs 25 reciprocating operations per day. If the durability limit for pan/tilt operations is exceeded, the camera may not be able to perform focus and zoom operations correctly.

Note
· Camera operations using clicking and dragging, do not offer a high precision control of the camera.
· The administrator can operate the camera regardless of view restrictions. Authorized or guest users can only operate the camera within
the view restriction. HM4x S32VE S32D

Clicking on the Video Display Area or Using the Sliders

Moving by Clicking on the Video Display Area
If clicking in the video display area, the camera angle will move so that the clicked mouse pointer location will become the center. If the camera angle does not center on the desired location with a single click, repeat the operation.
Note · Click operations are not available in the video display area while using the Viewer PTZ or Digital PTZ. HM4x S32VE S32D · Click operations in the video display area become available after starting the Viewer PTZ or Digital PTZ. S820D/S920F

Moving Using the Sliders
Drag the pan and tilt sliders to pan and tilt the camera. Drag the zoom slider to zoom the camera. The slider can also move by clicking directly on the slider bar.

Tilt Slider Move the camera vertically.

Zoom Slider Drag upward to zoom in (telephoto), drag downward to zoom out (wide-angle). Pan Slider Move the camera horizontally.
Note S820D/S920F
· Slider operations cannot be performed unless the Viewer PTZ or Digital PTZ is started.
Sliders Used for Digital Zoom and Enhanced Digital Zoom HM4x S32VE S32D
If [Video] > [Picture (Option)] > [Camera Control] > [Digital Zoom] is set to [Enable] on the Settings page (P. 75), the digital zoom range (orange) will be displayed on the zoom slider and digital zoom operation becomes available. Also, if [Video] > [Picture (Option)] > [Camera Control] > [Enhanced Digital Zoom] is set to [Enable] on the Settings page (P. 75), the enhanced digital zoom range (blue) is displayed on the zoom slider and enhanced digital zoom operation becomes available.
36

Enhanced digital zoom performs digital zooming according to the received video size, within a range where image quality roughness is not apparent. The models that can be used with digital zoom and enhanced digital zoom with are indicated below. · Digital Zoom HM4x S32VE S32D · Enhanced Digital Zoom HM4x
Note
· Enhanced digital zoom or digital zoom cannot be operated when using digital PTZ function. · The zoom magnification for enhanced digital zoom is limited to the video size set by the user with camera control privileges.
Since other users also use digital zoom with the same zoom ratio, video deterioration may occur, depending on the received video size. · If performing a zoom in operation that passes the telephoto end of the enhanced digital zoom area when both the digital zoom area and enhanced digital zoom area exist, the camera temporarily stops at the telephoto end of the enhanced digital zoom area. · The zoom ratio (digital zoom ratio) is shown in the information display. · With digital zoom, image quality is reduced as the zoom ratio increases.
Enhanced Digital Zoom Maximum Telephoto (Temporary Stop Position)
Digital Zoom Range
Enhanced Digital Zoom Range
Optical Zoom Range

Using Area Zoom/Drag to Move

HM4x S32VE S32D

Able to zoom in and out, and change the camera angle by dragging in the video display area.

Note
· Not able to use Area Zoom or Drag to Move when using Viewer PTZ or Digital PTZ.

Using Area Zoom to Zoom In and Out
1 Click the / [Switch Area Zoom/Drag to Move] button to enter

(Area Zoom) mode.

2 Drag out a frame in the video display area.
For zooming in, drag left-to-right to define the area to zoom in with a frame. For zooming out, drag out a frame right-to-left.

When operating in Area Zoom mode, an icon (zoom in: ; zoom out: ) is displayed in the frame. To stop Area Zoom, click the right button of the mouse with the left button held down while the frame is displayed.
37

3 Release the mouse button.
When dragged left-to-right, the framed area fills the entire video display area. When dragged right-to-left, the camera will zoom out positioning the center of the frame on the center of the video display area.

Using Drag to Move to Change the Camera Angle
1 Click the / [Switch Area Zoom/Drag to Move] button to switch to

(Drag to Move) mode.

2 In the video display area, drag in the expected direction to move the camera angle, which will be displayed as an arrow.

The camera angle will move in the direction of the arrow. The maximum length of the arrow is half the width and height of the video display area, and movement speed increases the longer the length of the arrow becomes.
Note
· When using Drag to Move, the pan/tilt sliders will not move.
3 Release the mouse button.
The camera will stop.

Using [Pan/Tilt/Zoom] in the [Camera Operation Menu] Open the [Camera Operation Menu] and perform camera pan, tilt, and zoom operations.

HM4x S32VE S32D

(1)

(2)
(3)
(4)
(1) [Pan/Tilt] The camera angle will move in the direction of each arrow. Movement will continue while holding the button down, and stop when released. Click the center button to move the camera angle to the midpoint of the pan/tilt operation range. However, if a view restriction is set (P. 86) and the midpoint is outside the restrict view area, the camera angle moves to the edge of the restrict view area.
38

(2) Pan/Tilt Speed Set the operation speed by the [Pan/Tilt] button.

(3) [Zoom] Click the (Zoom in) and and stop when released.

(Zoom out) buttons. Movement will continue while holding the button down,

(4) Zoom Speed Set the operation speed by the [Zoom] button.

Note
· Even if the pan/tilt speed or zoom speed settings are changed, the speed of pan/tilt/zoom operations on the slider or panorama does not change.

Operating the Camera with the Panorama Display Panel

HM4x S32VE S32D

Able to operate the camera by using the frame in the panorama display area. To display a panorama image in the panorama display panel, it is necessary to create the panorama image and save it to the camera (P. 89).

1 Click the [Panorama Display] button.
The panorama display panel is shown in the control display area.

2 Use the frame in the panorama display panel to pan/tilt/zoom the camera.
The frame indicates the area being captured by the current camera.

Frame
Move or Zoom by Dragging Click inside the frame and drag it to pan and tilt the camera. If outside the frame is clicked or dragged, a new frame will be drawn. The camera will pan/tilt/zoom to capture the area in the frame. If an edge of the frame is dragged to change its size, the camera will zoom in or out to capture the area in the frame. Move by Clicking If outside the frame is clicked, the frame will move and center on that point, panning and tilting the camera.
Adjusting Video
Open the [Camera Operation Menu] to operate focus, exposure compensation and day/night function.
Note
· Focus, Exposure Compensation, and Day/Night items are displayed when [System] > [Viewer] > [In-Viewer Picture Adjustment] (P. 146) on the Settings page is set to [Allow].

39

Focusing
Focus on the subject.

HM4x S32VE S32D

[Auto] Automatically adjusts the focus. [Manual] Click and hold the (Near) and (Far) buttons to adjust the focus in the near and far directions. Clicking the [One-shot AF] button automatically adjusts the focus once. [Fixed at infinity] Moves the focus position to near infinity. If more precise focusing is needed, select [Manual] and adjust the focus.
Note
· For cautions on using Focus, refer to the “Important” section on P. 66.
Setting the Exposure Compensation
Adjust the brightness of the video. Move the slider to a negative value to make the video darker or a positive value to make the video brighter.
Important
· Cannot be set when [Exposure] is set to [Manual] on the Settings page (P. 63).
Switching Day/Night
Set the shooting mode according to the brightness of the installation environment of the camera.
For details on this function, refer to [Day/Night] on the Settings page (P. 65).
Important
· Privileged camera control or higher privilege is required. · For cautions on using Day/Night, refer to the “Important” section on P. 66.
Using Backlight Compensation
Click [Back Light Compensation] to brighten video that is dark due to backlight. The [Back Light Compensation] button becomes active (purple) while backlight compensation is being performed. Click the button again to cancel backlight compensation.
Important
· The [Back Light Compensation] button is disabled if [Exposure] is set to [Manual] on the Settings page.
40

Note
· If blown highlights in bright areas are of a concern, set the [Use WDR] on the Settings page to [Enable] (P. 62).

Using Presets or the Home Position

It is possible to control the camera using a preset or home position registered to the camera in advance.

When clicking the preset selection menu and selecting a preset from the list that is displayed, the camera will be set to the

registered setting of the selected preset.

Clicking the

[Home Position] button will set the camera angle to the registered setting of the home position.

Important S820D/S920F
· H.265 video cannot be displayed while the Viewer is connected via HTTP. If H.265 is specified as the video compression method of the digital PTZ, the preset registered with the digital PTZ position cannot be selected.

Note
· Register preset/home positions in advance in [Video] > [Preset] > [Register Preset] (P. 69) on the Settings page. The registered preset is displayed in the preset selection menu.

41

Viewer PTZ and Digital PTZ

Viewer PTZ and Digital PTZ are both functions which allow easy panning, tilting and zooming using the digital zoom. The following differences exist:

Viewer PTZ

Digital PTZ

Enlarges the specified part of the video transmitted from the Transmits only the cropped part of the entire area that can

camera and then displays it in the viewer.

be captured by the camera.

The size of the received data is large.

The size of the received data is small.

Camera control privilege is not required.

Camera control privilege is required.

PTZ operation can be performed independently for each Viewer.

Independent operation cannot be performed by each Viewer. (If multiple Viewers are connected, the same Digital PTZ display is applied to the other Viewers.)

Magnifying and Displaying a Part of Video (Viewer PTZ)
Use the Viewer PTZ to magnify part of a video (using digital zoom) without moving the camera. Since the camera’s pan, tilt, or zoom functions are not used, it is useful when the camera position should not be changed, such as when using of the intelligent function.
Important HM4x S32VE S32D
· It is not possible to perform camera operations by clicking/dragging in the video display area while using the Viewer PTZ.
Note
· It is not possible to record the video magnified with the Viewer PTZ. · Able to display the magnified video in full screen mode when using the Viewer PTZ.
1 Click the [Viewer PTZ] button.
The [Viewer PTZ] button turns active (purple), and the Viewer PTZ panel is shown in the control display area. Initially, the preview frame (Blue Frame) surrounds the entire video.

42

2 In the Viewer PTZ panel, drag the frame of the preview frame to make it smaller.
The video of the area inside the preview frame is magnified to fill the video display area.
Preview Frame
3 Move the frame to the area expected to magnify, and resize the frame as desired.
Move or Resize by Dragging The preview frame moves by pressing the mouse button inside the frame and dragging it. If the mouse button is pressed and dragged outside the frame, a new preview frame will be drawn. By dragging the frame to change the size of the preview frame, the image will be magnified or reduced. Move by Clicking If the outside the frame is clicked, the preview frame will move and center on that point. Using the Sliders to Move/Resize S820D/S920F Able to move the preview frame by operating the pan and tilt sliders in the video display area. Able to resize the preview frame by operating the zoom slider.
Note
· The Viewer PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the quality of the video.
Exiting Viewer PTZ
By the following operations, it is possible to exit the Viewer PTZ. · Click the [Viewer PTZ] button to disable it. · Click the [Digital PTZ] button to start the Digital PTZ.
Note
· Even performing the following operations, the magnified view on the video display area will be retained so long as the [Viewer PTZ] button is active (purple) and the Viewer PTZ is not closed. ­ Click the [Close] button on the control display area to close the Viewer PTZ panel.
­ Click the snapshot tab or panorama display tab ( HM4x S32VE S32D ) to switch the panel in the control display area.
43

Cropping and Displaying Part of the Video (Digital PTZ)

Able to crop and display part of a camera video in the video display area by using the Digital PTZ panel.

Note

· Digital PTZ can be operated only in the optical zoom area. Click the [Digital PTZ] button to hide the digital zoom and enhanced digital zoom area. When zoom slider knob is in the digital zoom or enhanced digital zoom area, starting a digital PTZ moves the knob
position to the optical zoom area. HM4x S32VE S32D

·

[Digital PTZ] cannot be clicked depending on the setting of [Video] > [Video]

[Digital PTZ] > [Video Compression Method] on the

Settings page or the Viewer’s environment.

­ When [Video Compression Method] is set to H.265 and the Viewer is connected via HTTP.

­ When [Video Compression Method] is H.264 or H.265 and using a web browser that cannot display H.264/H.265 video.

Cropping Video With Digital PTZ Panel
1 Click the [Digital PTZ] button.
The [Digital PTZ] button turns active (purple), and the Digital PTZ panel is shown in the control display area.
2 In the Digital PTZ panel, move and resize the preview frame.
The preview frame operations are the same as with the Viewer PTZ (P. 43).
Note
· The entire gray frame displayed on the digital PTZ panel corresponds to the entire image that can be taken. · The preview frame will move in steps. Fine- tuned movement is not possible.
The video of the area inside the manipulated preview frame is magnified to fill the video display area.

Preview Frame
Important HM4x S32VE S32D
· Even if the camera angle is changed due to a slider operation or preset, the position of the preview frame on the Digital PTZ panel is fixed.
Note
· For the Digital PTZ, the higher the magnification ratio, the lower the image quality.
44

Using Presets or the Home Position S820D/S920F
Able to use a registered preset or home position to specify the range for Digital PTZ. When a preset is selected, the preview frame on the Digital PTZ panel moves to the preset position, and the video inside the frame is shown in the video display area.
Note
· Register presets in advance in [Video] > [Preset] > [Register Preset] on the Settings page (P. 69).
Exiting Digital PTZ
To exit the Digital PTZ, perform one of the following operations. · Click the [Digital PTZ] button to disable the Digital PTZ. · Click the [Viewer PTZ] button to start the Viewer PTZ.
Note
· Even performing the following operations, so long as the [Digital PTZ] button is active (purple) the Digital PTZ continues without being closed. ­ Click the [Close] button on the control display area to close the Digital PTZ panel.
­ Click the snapshot tab or panorama display tab ( HM4x S32VE S32D ) to switch the panel in the control display area.
45

Saving Snapshots
Takes snapshots while checking the video in the video display area.
1 Click the [Snapshot] button at the moment wanting to capture a still image.
The snapshot panel is opened in the control display area and the still image from the instant that the button was clicked is displayed. If the [Snapshot] button is clicked again, the image displayed in the Snapshot panel will be updated.
2 To save the snapshot, right-click on the Snapshot panel.
3 Click [Save picture as] in the menu that is displayed. 4 Enter the desired file name and save the snapshot.
Note
· Saving format for the snapshots will depend on the web browser used. · The size of the saved snapshots are the same as the reception video size.
46

Recording Video to a Memory Card

Manually record video being shown in the video display area to a memory card inserted in the camera.
Note
· It is possible to record video manually if the following conditions have been met. ­ The memory card inserted in the camera is mounted. ­ [Operation Settings] is set to [Save Logs and Videos] in [Video Record] > [Memory Card Recording] > [Memory Card Operations] (P. 100) on the Settings page.
· Each video stream that is recorded on the memory card can be set in [Video Record] > [Memory Card Recording] > [Video Record Settings] > [Video Type] on the Settings page (P. 99).

Recording Videos Manually
1 If camera control privileges have not been obtained, click the button to obtain the privileges.

[Obtain/Release Camera Control Privileges]

2 Click the [Memory Card Recording] button.
The display of the [Memory Card Recording] button will change during video recording.

Recording

Recording (while camera control privileges are not obtained)

Not recording (while camera control privileges are obtained)
Not recording (while camera control privileges are not obtained, or when no memory card is mounted to the camera)

3 To stop video recording, click the [Memory Card Recording] button again.

Important
· Video manually recorded to the memory card will automatically be terminated after 300 seconds of recording.
· When recording manually, do not change the settings in the [Settings Page]. Doing so may result in the termination of the manual recording.
· Recording will continue even if releasing the camera control privileges or disconnecting the camera while manually recording to the memory card.

Confirming Recorded Video
Use the Recorded Video Utility to check and playback the video manually recorded to a memory card. For details, refer to “Recorded Video Utility User Manual”.

47

Receiving/Transmitting Audio

Open the [Video and Audio Menu] to set the audio reception from the camera, the audio transmission from the Viewer and the corresponding volumes.

Receiving Audio

Receive audio from the microphone and play it back in the Viewer. Administrator privilege or audio distribution privilege is required.

1 Select the compression method for audio data to be received in [Audio Compression Method] of Audio Menu].

[Video and

2 Click the

[Audio Reception] button.

Audio reception starts. The [Audio Reception] button icon will change to active (purple) while receiving audio.

3 With the [Output Volume] slider, adjust the volume to an appropriate level.

Note

· To receive audio, it is required to connect the microphone to the camera (not needed for S32VE ) and set [Audio Input] to [Enable] in [Audio] > [Audio]

[General Audio] (P. 92) and set [Audio Transmission from the Camera] to [Enable] in [Audio] > [Audio] > [Audio Server] (P. 93) on the Settings page.

· While the icon is active (purple), audio is constantly received even if the [Video and Audio Menu] is closed. However, even if the icon is active (purple), audio input from the microphone will not be received because there is no sound sent from the camera in the following cases. ­ While the administrator is transmitting audio when [Audio Communication Method] is set to [Half Duplex] in [Audio] > [Audio] >
[General Audio] on the Settings page (P. 92) HM4x S32VE
­ While Camera’s pan/tilt is being operated when [Mute During Pan/Tilt] is set to [Mute] in [Audio] > [Audio] > [General Audio] (P. 92) on the Settings page. S32VE

· During the audio reception, [Audio Compression Method] cannot be changed. Click the temporarily stop receiving the audio.

[Audio Reception] button to

· When using audio function with proxy server, it is required to select the [Use a proxy server for your LAN] checkbox in [Network and Internet] > [Internet options] > [Connections] tab > [LAN settings] > [Proxy server] in [Control Panel], then specify the camera IP address in [Advanced] > [Exceptions].

48

Transmitting Audio

HM4x S32VE

Able to transmit audio received from an external device connected to the computer to a speaker with an amplifier connected to the camera. To transmit audio, it is required to connect using HTTPS with administrator privileges.
1 In the [Audio Transmission Time] in [Video and Audio Menu], select the maximum audio transmission time.

2 Click the

[Audio Transmission] button.

Audio transmission starts. The [Audio Transmission] button icon will change to active (purple) while transmitting audio.

3 With the [Input Volume] slider, adjust the volume to an appropriate level.

Note

· To transmit audio, first set [Audio] > [Audio] > [Audio Server] > [Audio Reception from Viewer] to [Enable] on the Settings page (P. 94).

· While the icon is active (purple), audio is constantly transmitted even if the [Video and Audio Menu] is closed.

· If [Audio Communication Method] is set to [Half Duplex] in [Audio] > [Audio]

[General Audio] on the Settings page (P. 93), there

is no sound sent from the camera to other users while the administrator is transmitting audio. Therefore, even if the

[Audio

Reception] button (P. 48) is active (purple), audio input from the microphone cannot be received.

· When using audio function with proxy server, it is required to select the [Use a proxy server for your LAN] checkbox in [Network and Internet] > [Internet options] > [Connections] tab > [LAN settings] > [Proxy server] in [Control Panel], then specify the camera IP address in [Advanced] > [Exceptions].

49

Operating the External Device Output and Checking the Status of Event Detection

In the [Event and Input/Output Menu], it is possible to operate the output of an external device and check the status of input of the external device, detection of intelligent functions, and occurrence of linked events.

HM4x

S32VE S32D S820D/S920F

(1)
(2)
(3)
(4)
Operating External Device Output
Operate the output for the external device set in [Event] > [External Device] (P. 121) on the Settings page. Click the icon to switch between the active (purple)/inactive (gray) status.
Note
· To perform the external device output operation, it is necessary to obtain camera control privileges.
Checking the Status of Event Detection
(1) [External Device Input] Displays the input status of the external device set in [Event] > [External Device] (P. 122) on the Settings page. When a contact input signal is received from an external device, input will be activated and the icon becomes green.
(2) [Intelligent Function (Video Detection)] The status of video detection set in the video detection in [Detection] > [Intelligent Function] (P. 110) is displayed for each detection setting number. When the detection settings configured in Intelligent Function (Moving Object Detection, Abandoned Object Detection, Removed Object Detection, Camera Tampering Detection, Passing Detection, or Intrusion Detection) are triggered, the corresponding icon will turn green. If a name is entered for detection settings name (P. 116) in [Detection] > [Intelligent Function] on the Settings page, that name is displayed in [Setting 1] to [Setting 15]. Note
· The icon indicating the detection status will be displayed for a maximum of five minutes (except for Moving Object Detection).
(3) [Intelligent Function (Audio Detection)] Displays the status of [Volume Detection] set in [Detection] > [Audio Detection] (P. 104) on the Settings page. If detection is triggered, the icon will turn green.
50

(4) [Linked Events] Displays the status of linked events set in [Event] > [Linked Event] (P. 127) on the Settings page. If a linked event is triggered, the icon will turn green.
51

Chapter
Settings Page
The Settings page enables to configure all the settings required for using the camera. Configure the settings on the Settings page according to the usage of the camera before starting the camera operation. The Settings pages also provides menus to be performed during the operation, such as camera maintenance.

How to Use the Settings Page
This section describes how to display the Settings page, and common operations to each Settings page. Note
· The Settings page can only be operated by administrators. · Use the Camera Management Tool in advance to configure the administrator account and network settings.
Accessing the Settings Page
Directly enter the IP address set with the Camera Management Tool into a web browser to display the Settings page of the camera.
Note
· The Settings page can also be accessed from the Camera Management Tool. For details, refer to “Camera Management Tool User Manual”.
1 Start the web browser. 2 Enter the IP address, and press the Enter key.
The user authentication window is displayed.
3 Enter the administrator name and administrator password, and click [Sign in].
The Settings menu is displayed. Important
· If an administrator and authorized user(s) share and use a Viewer on the same computer, it is strongly recommend not to save the password on a web browser.
Note
· The Viewer is displayed when [System] > [Viewer] > [General] > [Default Page] is set to [Display Viewer] in the Settings menu (P. 146).
53

Settings Menu
(3)

(1)

(2)

(1) [Viewer] Button Start the Camera Viewer (P. 27).
(2) Language Switch Button Set the language to be displayed on the screen.
(3) Settings Menu Click to display the detailed items. Click each item to navigate to its Settings page (P. 56). Important
· If opening another window or tab to access the camera while an authenticated web page is displayed, the authentication information of the displayed web page may be discarded. In this case, enter the authentication information again.
· To ensure security, exit the web browser after completing settings on the Settings page and after using the Camera Viewer. · Do not open multiple Settings pages at one time to change the settings of a single camera.
Common Settings Page Operations
This section describes the basic operation of the Settings page, and common operations to each Settings page. Note
· If the setting that does not display the dialog in the web browser is enabled, it may not be possible to operate the Settings page. If this happens, exit the web browser and launch it again.
Applying Changes to the Settings
If the settings are changed on the Settings page, the [Apply] and [Clear] buttons on the upper right or lower right of the screen are no longer grayed out and can be clicked.
Click [Apply] in this state to apply the changed settings. Click [Clear] to revert to the previous settings.
Setting Changes that Require Restarting
Setting items that require the camera to be restarted in order to apply the changed settings are indicated with an orange [Reboot] symbol to their right.
When an item indicated with a [Reboot] symbol is changed, [Apply] displayed at the upper right and lower right of each Settings page changes to [Apply and reboot].
54

Click [Apply and reboot] to apply the changed settings and reboot the camera. Click [Clear] to revert to the previous settings.
Important
· Changed settings will be lost if the page is navigated to another Settings page without clicking [Apply] or [Apply and reboot]. Be sure to click [Apply] or [Apply and reboot] to apply the changed settings.
Return to the Settings Menu
Click [Settings Menu] at the upper right of each Settings page to return to the settings menu.

Important
· Do not use the [Back] or [Forward] buttons in the web browser to navigate the Settings page. The changed settings may revert to the original settings or unintended setting changes may be applied.
Help
Click [Help] at the beginning of any setting item to display a detailed explanation of that setting item.
Setting Ranges and Limits of the Number of Characters
For settings where numerical values or characters are to be entered, the setting range or limits of the number of characters will be displayed. Enter the settings within the displayed ranges.

Operating the Video Display Area

Configure settings in some Settings pages using the video display area.

Note

· The displayed items changes depending on the Settings page.

· Other users cannot access the Viewer while video is being displayed on the Settings page. Also, video cannot be displayed or configured while the administrator is connected to the Viewer.

(1)

(2) (3) (4) (5)

(6)

(7) (8) (9)
(2)
55

(1) Video Display Area Camera video is displayed here. Use the mouse to set the areas, etc. The operations on the video display area are the same as in the Viewer (P. 36). HM4x S32VE S32D The following operations can be performed while the cursor is [+] in the video display area depending on the Settings pages. ­ Centering the camera angle to the clicked position (P. 36) ­ Area zoom operations (P. 37)
(2) Pan/Tilt Slider Pan and tilt operations in the video display area are the same as in the Viewer (P. 36).
(3) Zoom Slider Zoom operations in the video display area are the same as in the Viewer (P. 36).
(4) [Screen resize] Button The size of the video display area is switched between large and small each time this button is clicked.
(5) [Switch Mouse Operation] Button HM4x S32VE S32D Click the button to center the camera angle to the position clicked in the video display area while the button is purple.
(6) Panorama Screen/Full-View Screen Displays the full range of motion of the camera. Setting of areas, etc. can be made using mouse operations on the panorama screen depending on the Settings pages. HM4x S32VE S32D If a panorama image is registered in the camera (P. 89), the panorama image is displayed.
(7) [Reconnect] Button Reconnects to the camera. Use this button when not connected to the camera.
(8) [Snapshot] Button Opens the snapshot window and displays a still image of the moment the button is clicked (P. 46).
(9) [Obtain/Release Camera Control Privileges] Button Obtains or releases the camera control privileges (P. 35).

Each Settings Page

Items in each Settings page are summarized as follows:

Category Video Audio

Item Video Camera Angle Preset Preset Tour Picture (Option) ADSR On-screen display
Privacy Mask View restriction Panorama Audio

Description
General settings of the video, such as video size and quality distributed from the camera (P. 58)
Setting the Camera Angle (P. 60)
Registering a series of settings as presets (P. 61)
Settings for automatically touring multiple presets registered in advance (P. 71)
Settings for Camera Control and Day/Night (P. 75)
Setting ADSR (Area-specific Data Size Reduction) (P. 78)
Displaying the date and time, camera name and any string of characters on the Video (P. 80)
Setting the mask on the area not to be shown in the camera video (P. 82)
Setting the range that the camera can capture (P. 85)
Creation and management of panorama images (P. 89)
Settings for audio input from the microphone, audio output from the Viewer and playback of a sound clip (P. 92)

56

Category

Item Upload

Video Record Memory Card Recording

E-mail Notification

Detection

Audio Detection Intelligent Function

External Device

Event

Timer Switch Day/Night

Server ONVIF
Security

Linked Event Server Video Server RTP Server ONVIF Certificate Management SSL/TLS 802.1X
User Management

Host Access Restrictions

System Maintenance

System Viewer Date and Time Memory Card Network General Backup / Restore Update Firmware Environment Log

Description
Settings for uploading video via FTP or HTTP when an event is triggered (P. 95)
Settings for recording video to a memory card when an event is triggered (P. 99)
Settings for sending an e-mail notification to a specified recipient when an event is triggered (P. 102)
Detecting changes in audio input from the microphone, which triggers operations such as video recording or e-mail notification (P. 104)
Settings for the intelligent functions such as moving object detection, camera tampering detection, and intrusion detection (P. 106)
Settings for external device output and operations triggered by external device input events (P. 121)
Settings for timer events for performing operations such as video recording or e-mail notification at regular intervals (P. 124)
Moving the camera angle to preset positions when Day Mode and Night Mode are switched (P. 126)
Settings for combining two types of events into occurring as a single event (P. 127)
Settings for the HTTP server and SNMP server (P. 131)
Settings for clients which can be connected to the Video server (P. 133)
Settings for streaming using RTP (P. 134)
Settings for WS-Security time checking and Media Profile (P. 136)
Settings for certificate creation and management (P. 137)
Settings for encrypted communications and server certificate (P. 139)
Settings for 802.1X authentication, authentication status display, and certificate management (P. 140)
Adding/deleting administrator account information and/or authorized users, and setting operation privileges (P. 141)
Settings for individual access control for access from IPv4 and IPv6 addresses (P. 143)
Settings for camera name and external input/output device name, and for camera operation and installation (P. 144)
Settings for startup, authentication, and display of the Viewer (P. 146)
Settings for camera date and time (P. 147)
Memory card operations such as mounting/unmounting, formatting execution, etc. (P. 149)
Setting the network to which the camera is connected (P. 150).
Performing verification of device information and license, and reboot and/or initialization of the cameras (P. 153)
Performing backup and restore (P. 155)
Performing firmware update (P. 156)
Settings for the system frequency, WDR, intelligent function, and displaying maximum frame rate (P. 157)
Settings for log display and log notification (P. 158)

57

[Video] > [Video] This section provides a general description of the video, including video size and quality of each stream delivered from the camera. Settings are made for each of the following five streams. · Stream 1 · Stream 2 · Stream 3 · Stream 4 · Digital PTZ
Important
· Ensure that the total frame rate of streams for transmission does not exceed 60 fps (at system frequency 60 Hz) or 50 fps (at system frequency 50 Hz).
· If the video size, video quality and bit rate are set higher, or if a large number of clients access simultaneously, the network load may increase and the video frame rate may decrease.
· The data size may increase depending on the type or movement of the subject. If the frame rate remains low or other undesirable conditions continue for a long time, lower the video size or quality setting.
· In case of H.264/H.265 video, block noise may be noticeable if the video size is set larger and the bit rate is set lower.
Stream 1, Stream 2
Settings for H.264/H.265 video transmitted from the camera. [Video Compression Method] Select the video codec type. The settings in Stream 1 are also reflected in Stream 2. [Video Size] Select a video size. [1920×1080] cannot be set for Stream 2. [Frame Rate (fps)] Select the video frame rate. The choices depend on the settings in [Maintenance] > [Environment].
Important HM4x S820D/S920F
· 60 fps (at system frequency 60 Hz) or 50 fps (at system frequency 50 Hz) can be selected only for Stream 1. In addition, all of the following conditions must be met. ­ Both [WDR] and [Intelligent Function] in [Maintenance] > [Environment] are set to [Disable]. ­ [Video Record] > [Memory Card Recording]

[Operation Settings] is set to [Save Log]. ­ [Upload] is set to [Upload Disabled], when [Video Record Action] is set to [Upload] in [Video Record] > [Upload].
58 [Profile] Select a video profile when [Video Compression Method] is set to [H. 264]. [Bit Rate Control] Set the video bit rate. · When [VBR] is selected, the set [Video Quality] is retained and the bit rate varies depending on the video. · When [MBR] is selected, the set [Video Quality] is retained and the bit rate varies depending on the video. However, only
when the set [Maximum Bit Rate (kbps)] is going to be exceeded, the [Video Quality] adjusts so that it does not exceed the set value. · When [CBR] is selected, adjusts the bit rate by changing the [Video Quality], aiming at the set [Target Bit Rate (kbps)]. [Video Quality] Select the video quality if [Bit Rate Control] is set to [VBR] or [MBR]. The higher the value, the higher the image quality becomes. [Maximum Bit Rate (kbps)] Select the maximum bit rate if [Bit Rate Control] is set to [MBR]. [Target Bit Rate (kbps)] Select the target bit rate if [Bit Rate Control] is set to [CBR]. [I Frame Interval (sec)] Select the interval (sec) for inserting I frames.
Important
· When Stream 1 or Stream 2 video is used for memory card recording or uploading, the following restrictions apply to the setting. ­ [Bit Rate Control]: Only [MBR] or [CBR] ­ [Maximum Bit Rate (kbps)], [Target Bit Rate (kbps)]: [8192] or less ­ [I Frame Interval (sec)]: Either [0.5], [1], or [1.5] Stream 3, Stream 4
Settings for the quality and video size of the JPEG video delivered from the cameras. [Video Size] Select the default video size delivered from the camera when no video size has been specified by the Viewer. [1920×1080] cannot be set for Stream 4. [Maximum Transmitted Frame Rate (fps)] Limit the maximum frame rate per second for transmission to reduce the viewer load. Up to 30 frames per second can be set. [Video Quality] Select the quality of the video delivered from the camera. The higher the value, the higher the image quality becomes.
Digital PTZ
In addition to stream 1 to 4, it is possible to set another video stream. Use this for capturing and delivering part of the video. [Video Compression Method] Select the type of video compression method. It is possible to select either video CODEC or JPEG set for Stream 1. [Video Size] Select a video size. [Frame Rate (fps)], [Profile], [Bit Rate Control], [Maximum Bit Rate (kbps)], [Target Bit Rate (kbps)], [I Frame Interval (sec)] The settings are the same as for Stream 1 and Stream 2. [Maximum Transmitted Frame Rate (fps)], [Video Quality] The settings are the same as for Stream 3 and Stream 4.
59 [Video] > [Camera Angle]

S820D/S920F

Set the camera angle by operating the zoom slider. Video cropped at the set camera angle will be delivered by Stream 1 to 4.
(1)
(2) (3) (4)
(1) [Screen resize] Button The size of the video display area is switched between large and small each time this button is clicked.
(2) Zoom Slider Drag the slider to operate the zoom in (telephoto)/zoom out (wide-angle) function of the camera.
(3) [Reconnect] Button Reconnects to the camera. Use this button when not connected to the camera.
(4) [Obtain/Release Camera Control Privileges] Button Obtains or releases the camera control privileges. To operate the zoom slider, it is necessary to obtain the control privileges. For details, refer to “Obtaining Camera Control Privileges” (P. 35).

60

[Video] > [Preset] By registering the camera angle or exposure as home position or preset, it will be possible to easily call out the settings from the Viewer, etc.
Camera Position
Setting the camera position to be registered as the preset.
Important HM4x S32VE S32D
· If zooming position is changed after configuring the intelligent function, privacy mask, preset, and ADSR, these settings must be configured again.
[Pan/Tilt/Zoom position] HM4x S32VE S32D Register the current pan, tilt, and zoom positions as the preset. It is possible to perform pan, tilt, and zoom operations by operating the frame on the video display area or the panorama screen. [Digital PTZ Position] S820D/S920F Register the current digital PTZ position as the preset. By selecting [Register], a yellow frame is displayed in the video display area. Operate the frame to specify the Digital PTZ cropping position for the preset.
Note
· The digital PTZ frame (yellow) for cropping at the preset is set in incremental sizes. The sizes that can be set are the same as the [Digital PTZ] of the Viewer (P. 44).
Simple Camera Settings
Sets the camera settings to be registered as the preset. [Simple Camera Settings] Recommended values for each item of [Exposure/Compensation] and [Image Adjustment] are displayed at the same time according to the selected type (The table below shows the items and values for which the recommended values change). When necessary, it is possible to change the recommended value for each item and click [Apply] to reflect it.
61

Type Use scene [Use WDR]

Standard Settings Motion Priority

Low Light Visibility

Cancelling the scene settings to restore the factory default settings.

Suppressing blurring for moving subjects.

Brightening by raising the sensitivity for dark subjects.

S32VE S32D

S820D/S920F

–

–

–

HM4x

Enable*

Data Size Reduction Reducing the data size in lowlight conditions.
–

[Exposure]

Auto

Auto

Auto

Auto

[AGC Limit]

HM4x S820D/S920F 47
S32VE S32D 36

[Shutter Speed Limit (Lower)] [Shutter Speed Limit (Upper)] [Smart Shade Control] [Noise Reduction] [Sharpness] [Color Saturation]

1/60 (sec.)

HM4x 1/1000 (sec.)
S32VE S32D S820D/S920F 1/250 (sec.)

HM4x S820D/S920F 1/16000 (sec.) S32VE S32D 1/8000 (sec.)

Auto

–

Standard

Mild

4

4

4

4

HM4x S820D/S920F 32 S32VE S32D 28
HM4x S820D/S920F 1/8 (sec.) S32VE S32D 1/30 (sec.)

Auto Strong 4 4

Strong 3 4

• Only when [Maintenance] > [Environment] > [WDR] is set to anything other than [Disable]

Depth Priority HM4x
Focusing over a wide range, from near to far.
Disable
Auto (Aperturepriority AE)
47
1/60 (sec.)
1/16000 (sec.) Standard 6 4

Important
· Note the following regarding [Simple Camera Settings].
[Motion Priority] ­ Flickering may occur due to fluorescent lighting, etc. ­ In low light conditions, the video may be darker or the noise may increase compared to [Standard Settings].
[Low Light Visibility] ­ Residual images may appear for moving subjects in dark scenes.
[Data Size Reduction] ­ Residual images may appear for moving subjects in dark scenes.
[Depth Priority] HM4x
­ In low light conditions, the video may be darker or the noise may increase compared to [Standard Settings].

Exposure/Compensation
Settings for exposure and image compensation.
[Add to Presets] When adding the settings for [Exposure/Compensation] to preset, select [Add].
[Use WDR] Select whether to use the WDR function. Displayed when setting [Maintenance] > [Environment] > [WDR] to other than [Disable].

62

[Exposure] Select the exposure mode.
Important
· When [Use WDR] is set to [Enable], fixed to [Auto].
Note
· When [Day/Night] is set to [Auto], set [Exposure] to one of the following [Auto], [Auto (Flickerless)], [Auto (Flickerless2)] ( S32VE S32D S820D/S920F ), [Auto (Shutter-priority AE)], or [Auto (Aperture-priority AE)] ( HM4x ). [Auto] Automatically controls the exposure. [Auto (Flickerless)] Automatically adjusts the shutter speed according to the brightness of the usage environment. Reduces unevenness in brightness on screens caused by fluorescent light, etc. [Auto (Flickerless2)] S32VE S32D S820D/S920F Use this mode if the desired reduction of unevenness in brightness cannot be obtained even after selecting [Auto (Flickerless)]. However, the appropriate exposure level may not be applied (causing excessive brightness) because the range of automatic shutter speed adjustment cannot exceed 1/100 sec. (when system frequency is 60 Hz) or 1/120 sec. (when system frequency is 50 Hz) seconds while using this mode.
Important
· Unstable light sources may still cause flickering on the screen, even if [Auto (Flickerless)] or [Auto (Flickerless2)] is selected.
[Auto (Shutter-priority AE)] Automatically adjusts the aperture and gain according to the specified [Shutter Speed]. [Auto (Aperture-priority AE)] HM4x Automatically adjusts the gain and shutter speed according to the specified [Aperture]. [Manual] Manually set [Shutter Speed], [Aperture] ( HM4x ), and [Gain]. [AGC Limit] Select the upper limit value of Auto Gain Control (AGC) for increasing gain to brighten video in low light conditions. The higher the value, the higher the sensitivity will become, but video noise will increase.
Important
· Minimum subject illumination may change when [AGC Limit] is set.
Note
· When [Use WDR] is set to [Enable], the values that can be set are limited.
[Shutter Speed Limit (Lower)] If [Exposure] is set to one of the following [Auto], [Auto (Flickerless)], [Auto (Flickerless2)] ( S32VE S32D S820D/S920F ), or [Auto (Aperture-priority AE)] ( HM4x ), the lowest shutter speed can be selected.
Important · When [Exposure] is set to [Auto (Flickerless)] or [Auto (Flickerless2)] ( S32VE S32D S820D/S920F ), a speed faster than 1/50 sec.
(at system frequency 60 Hz) or 1/30 sec. (at system frequency 50 Hz) cannot be selected.
[Shutter Speed Limit (Upper)] If [Exposure] is set to [Auto], [Auto (Flickerless)], or [Auto (Aperture-priority AE)] ( HM4x ), the highest shutter speed can be selected.
63

Important
· A speed slower than [Shutter Speed Limit (Lower)] cannot be selected. · When [Exposure] is set to [Auto (Flickerless)], a speed slower than 1/100 sec. (at system frequency 60 Hz) or 1/120 sec. (at system
frequency 50 Hz) cannot be selected.
[Shutter Speed] If [Exposure] is set to [Auto (Shutter-priority AE)] or [Manual], the shutter speed can be fixed.
Important
· Setting a slow shutter speed may prevent the intelligent function from working correctly. Select a shutter speed that suits the scene to be captured and the purpose.
Note
· Slower shutter speeds generate residual images in video when capturing a moving subject. · When capturing a moving subject, selecting a higher shutter speed can reduce blurry video capture.
[Aperture] HM4x If [Auto (Aperture-priority AE)] or [Manual] is selected for [Exposure], set a desired aperture. Moving the slider to the left closes the aperture and darkens the image. Moving the slider to the right opens the aperture and brightens the image. [Gain] If [Manual] is selected for [Exposure], set the sensitivity according to brightness. Moving the slider to the left darkens the video, and moving it to the right brightens video. [Exposure Compensation] When [Exposure] is set to other than [Manual], the brightness of the video can be adjusted by selecting the exposure compensation value. [Metering Mode] When [Exposure] is set to other than [Manual], it is possible to select a metering mode.
Important
· When [Use WDR] is set to [Enable], fixed to [Specify Area].
[Center-Weighted] Performs photometry with the entire screen center-weighted. Even if there is a slight difference in light and dark around the screen, subjects near the center will have the appropriate exposure. Use this when the subject is near the center of the screen. [Average] Performs photometry evenly on the entire screen. This enables to obtain stable exposure even in shooting environments with large differences in light and dark on the screen. Use this to stabilize the exposure for scenes when cars are passing or people are entering and exiting. [Spot] Performs photometry on the center of the screen. This enables to obtain the appropriate exposure for subjects in the center of the screen, regardless of differences in light and dark around the screen. Use this to adjust the exposure on the center of the screen when the subject is hit by spotlights or backlit. [Specify Area] Controls to achieve the optimal brightness in the specified area. Frame’s position and size displayed on the video display area can be set as desired.
64

Follow the steps below. 1. When [View] is clicked with the zoom at its widest angle, a
frame appears in the video display area. 2. Set the frame to any area.
· Drag inside the frame to move the area. · Drag the corner to change the size.
Important
· The frame cannot be displayed in the digital zoom area.
Note
· Frames may not be specified at the top, bottom, left and right edges of the video display area.
[Smart Shade Control] Select whether to enable the Smart Shade Control function. If the background is bright and the subject is hard to see, by using the Smart Shade Control, dark areas are automatically compensated be bright to improve subject visibility.
Important
· When [Use WDR] is set to [Enable], fixed to [Auto].
Note
· The video data size increases if the Smart Shade Control is set.
[Haze Compensation] Select whether to enable the Haze Compensation function. If the subject is obscured by haze, by using the Haze Compensation function, the video contrast is adjusted automatically to improve subject visibility. The strength of compensation can be changed by [Video] > [Picture (Option)] > [Camera Control] > [Haze Compensation Strength (Auto)] (P. 76).
Note
· The video data size may increase by setting the Haze Compensation.
[Day/Night] Select a shooting mode according to the brightness of the installation environment.
[Auto] The camera automatically switches to Day Mode or Night Mode according to the ambient brightness. [Day Mode] Captures normal color video. [Night Mode] Video turns to monochrome. Removes the infrared cut filter to increase sensitivity. HM4x
65

Important
· When using in [Auto], note the following. ­ Conduct a thorough operation test beforehand to check the effectiveness of the setting.
­ Set [Exposure] to one of the following [Auto], [Auto (Flickerless)], [Auto (Flickerless2)] ( S32VE S32D S820D/S920F ), [Auto (Shutter-priority AE)], or [Auto (Aperture-priority AE)] ( HM4x ).
­ The infrared cut filter may reciprocate several times while the mode is switching between Day Mode and Night Mode. It will not be
possible to use pan, tilt, zoom and manual focus during this period. HM4x
· If the Viewer is closed while [Day Mode] or [Night Mode] is set, these will remain in effect, even if [Day/Night] is set to [Auto] on the Settings page. To enable Auto Day/Night mode, set [Day/Night] to [Auto] before exiting the Viewer.
· If an infrared illumination from an external device is used when set to Night Mode, turn on the infrared illumination before switching to
Night Mode. HM4x
· The camera is equipped with an infrared cut filter without insertion- extraction mechanism, thus unable to obtain the infrared illumination
effect. S32VE S32D S820D/S920F

Focus

HM4x S32VE S32D

Settings for focus.
[Add to Presets] When adding the settings for [Focus] to preset, click [Add].
[Focus] Select the focus.
[Auto] Automatically adjusts the focus.
[Fixed at infinity] Moves the focus position to near infinity. If more precise focusing is needed, select [Manual] and adjust the focus.
[Manual] By clicking and holding the [Near] and [Far] buttons in [Adjust Focus], adjust the focus in the near and far directions respectively. By clicking [Exec] in [One-shot AF], the camera will focus once using autofocus and then switch to manual mode.
The following procedure enables to adjust the focus appropriately. 1. Select [Auto (Aperture-priority AE)] in [Exposure], and move the aperture slider to the right end to fully open the
aperture. The depth of field becomes shallow, enabling to adjust the focus appropriately. 2. To adjust the focus, click and hold the [Far] or [Near] button in [Adjust Focus], or click [Exec] in [One-shot AF]. 3. When the focus adjustment is finished, change [Exposure] to an appropriate setting.

Important
· The set focus is also applied to other users.
· Depending on the lighting used, focus may not be maintained when switching between [Day Mode] and [Night Mode]. Focus when switching between Day/Night mode can be set in [Event] > [Day/Night Mode Switching].
· If [Manual] is selected in [Exposure] and the shutter speed is set to 1/1 sec, the focus cannot be achieved even if set to [Auto]. In this case, adjust the focus with [Manual].
· Note that when the focus is set to [Manual] it will remain fixed.
· In conditions such as shooting an outdoor scene from an indoor through a glass window, the camera may focus on the glass if there is dust or water droplets on the surface. Install the camera at the shortest possible distance from the glass surface.

66

Note
· Focusing may be difficult for the following types of subjects in [Auto] or [One-shot AF].
Difficult to focus objects

Objects such as white walls Slanting without bright/dark contrast objects

Objects reflecting strong light

Objects consisting of only Intangible objects such Objects seen slant lines or horizontal stripes as flame or smoke through glass

Fast moving objects

Dark areas or night view

Subjects both near and far in the frame

· It is recommended to check that the camera is focused after rebooting.
· For information about the focus range (approx.), refer to “Specifications.”
· When [Fixed at Infinity] is selected and an external infrared illumination device is used, subjects that were originally in focus on visible
light may not be in focus. HM4x
[One-shot AF] Use when [Focus] is set to [Manual]. By clicking [Exec], the camera will focus once using autofocus and then switch to manual.
[Adjust Focus] If the [Focus] is set to [Manual], click and hold the [Near] and [Far] buttons to adjust the focus position in the near and far directions respectively.

White Balance
Settings for the white balance. [Add to Presets] When adding the settings for [White Balance] to preset, click [Add]. [White Balance] Select the white balance according to the light source to achieve natural color in the video.
Important
· When the subject has only one color, is under low light conditions, or when sodium lamps, mercury lamps or certain other fluorescent lighting is used, [Auto] may not adjust colors appropriately.
· If [Auto] is set, and the screen appears greenish under mercury lamps, select [Mercury Lamp]. If the colors of the screen are not appropriate under a mercury lamp even if [Mercury Lamp] is selected, select [Manual] and use [One- shot WB].
· Since the light source selection options are based on representative characteristics, appropriate colors may not be achieved depending on the available light source. If this occurs, select [Manual] and use the [One-shot WB].
[Auto] Automatically adjusts the white balance. [Manual] Operate [One-shot WB], [R Gain], and [B Gain] to manually set the white balance. [Daylight Fluorescent] (approx. 6100 K to 6600 K) Select this when capturing under a daylight fluorescent lamp.

67

[White Fluorescent] (approx. 4100 K to 5000 K) Select this when capturing under a daylight fluorescent lamp or white fluorescent lamp. [Warm Fluorescent] (approx. 2500 K to 3000 K) Select this when capturing under a warm fluorescent lamp. [Sodium Lamp] (approx. 2000 K) Select this when capturing under an orange sodium lamp. [Halogen Lamp] (approx. 2700K to 3200 K) Select this when capturing under a halogen lamp or incandescent lamp. [Mercury Lamp] (approx. 4300 K) Select this when capturing under a mercury lamp. [One-shot WB] If the white balance is set to [Manual], this will force the white balance to match the light source and lock the setting. Setting Method Example: Illuminate a white subject (white paper, etc.) using the light source, making sure the subject fills the entire screen, and then click [Exec]. [R Gain] If the white balance is set to [Manual], set the Red gain values. [B Gain] If the white balance is set to [Manual], set the Blue gain values.
Important
· When [Day/Night] is set to [Night Mode] (including when it is set to [Auto] and Night Mode is judged to be applicable), the white balance function cannot be used.
· If a subject that seldom changes is captured in a location where the light source changes gradually, such as when capturing a subject continuously day and night, appropriate colors may not be achieved. In this case, appropriate colors can be achieved by adding changes to the video to be captured by executing [One-shot WB] for example.
Image Adjustment
Settings for image quality such as noise reduction and sharpness. [Add to Presets] When adding the settings for [Image Adjustment] to preset, click [Add]. [Noise Reduction] Select a noise reduction level. This setting is generally more effective in low-light conditions. When set to [Strong], the noise reduction effect is increased, but residual images are more likely to appear. When set to [Mild], the noise reduction effect is decreased and resolution is increased, but the video file size becomes larger. [Sharpness] Select a sharpness level. When set to [Strong] with higher value, the sharper the images become, while set to [Mild] with lower value, the softer the images become. When set to [Strong] with higher value, the video file size becomes larger. [Color Saturation] Select a color saturation level.
68

Register Preset
By registering the camera settings such as camera angles and exposure as presets, the presets can be easily called up by Viewers to execute the settings.
Important · It is strongly recommended to register as presets, the camera positions to be used for intelligent functions. HM4x S32VE S32D
· If a preset registered in the digital zoom area is used, it may not be possible to reproduce the camera position at registration with high
accuracy. Therefore, it is recommended to use a preset registered in the optical zoom area for the preset tour ( HM4x only) or in the intelligent functions. HM4x S32VE S32D
· When following items are changes, reset the presets. ­ [System] > [System] > [Installation Conditions] > [Video Flip] (P. 144) ­ Each video stream setting in [Video] > [Video] (P. 58)
· If the settings are changed in [Video] > [Picture (Option)] > [Camera Control] > [Image Stabilizer] after setting the presets (P. 75), the angle of view when the camera is operated will not match the angle of view when the presets are set. If [Image Stabilizer] settings are
changed, recheck the preset settings. HM4x · If a separately sold indoor dome housing dedicated to the camera is used, be sure to set presets with the dome installed. HM4x

Using Presets
In addition to immediate execution of registered camera angles and the camera settings such as exposure when operating the viewer, presets can be used as follows. · Execute the presets during switches between Day Mode and Night Mode (P. 126). · Automatically cycle through multiple presets at a set time and in a predetermined sequence (Preset Tour) (P. 71).
HM4x S820D/S920F · When using the Intelligent Functions, the monitoring position can be locked at a preset camera angle (P. 112).
HM4x S32VE S32D

Registering a Preset
The camera angle and camera settings can be registered as presets. The number of presets that can be registered is as follows. · Maximum 64 presets (including the home position) HM4x S32VE S32D · Maximum 20 presets (including the home position) S820D/S920F

To register a new preset, select an unnamed preset in the Preset list. If selecting a preset already registered in the Presets list and clicking [Add] in step 4, the preset is overwritten.

1 Operate the video display area to set the angle.
The camera angle can also be operated from the following screens.

HM4x S32VE S32D Video Display Area

Panorama Screen

Preview Frame

69

S820D/S920F

Video Display Area

Full-View Screen Preview Frame

2 Set the items for preset registration.

[Pan/Tilt/Zoom position] HM4x S32VE S32D /[Digital PTZ Position] S820D/S920F Select [Register] to register the current camera angle as a preset.

Note
· If [Home] (home position) is selected in the preset list, [Pan/Tilt/Zoom position]/[Digital PTZ Position] is always registered.
[Exposure/Compensation], [Focus] HM4x S32VE S32D , [White Balance], [Image Adjustment] Select [Register] to register the current camera settings as a preset. Select [Add] in [Add to Presets] to set each item.

Note
· By setting [Simple Camera Settings], it is easy to set [Exposure/Compensation] and [Image Adjustment].
3 Enter a preset name.

[Preset Name], [Preset Name (alphanumeric characters)] Be sure to enter a preset name in the [Preset Name]. When the [Preset Name] is entered, the [Preset Name] listed will be displayed with priority in the preset lists of the Viewer and the Settings page.

4 Click [Add].
The preset is saved in the camera.

Note HM4x S32VE S32D
· If the preset position is outside the viewing limit,

(a warning icon) is displayed on the left.

5 To register multiple presets, repeat steps 1 to 4.

Deleting a Preset
Select the preset to delete in the preset list, and click [Delete] to delete the preset from the camera. [Home] (home position) cannot be deleted.
Previewing a Preset
Select a preset in the preset list, and click [Preview]. The preset settings are shown in the video display area.

70

[Video] > [Preset Tour] The camera can automatically tour multiple registered presets for monitoring.

HM4x S820D/S920F

Important HM4x
· When using a preset with the focus set to Auto, the pause may prolong in case the focus has not been achieved within the pause duration that has been set.
Note
· Preset tour is not performed when the camera control privileges are obtained by the Camera Viewer or the video is displayed on the Settings page.
Screen Composition
Due to the number of tour routes that can be registered, number of presets that can be toured with a single route, and the tour conditions which differ depending on the camera model, the screen composition becomes as follows,

71

HM4x (1) (2)

(4)

(3)

(5)

S820D/S920F
(2)
(4) (3)
(6)
(1) [Route List] HM4x The list of preset tour routes. Displays the tour conditions that are set. Up to five tour routes can be set.
(2) Tour Condition Settings Set the conditions for touring (P. 73).
(3) [Edit Tour Route] Displays a list of the presets to tour. The presets are toured from the top of the list. It is possible to change the order of the presets and set the time to stop at the preset positions, etc.
(4) Video Display Area Displays the current camera video. 72

(5) Panorama Screen HM4x Displays the panorama images registered in the camera. (a) (b)
(c)
(a) Pan/Tilt Preview Frame (Red Frame) Displays the vertical and horizontal range the camera can move. Displayed when the view restriction is set (P. 85).
(b) Preview Frame (Blue Frame) Indicates the current camera angle in the video display area.
(c) Preset Preview Frame (White Frame) Indicates the preset/home position that is currently selected.
(6) Digital PTZ Panel S820D/S920F Displays the full video obtained by the camera when starting [Preset Tour].
(b)
(c)
(b) Preview Frame (Blue Frame) Indicates the currently cropped area in the video display area.
(c) Preset Preview Frame (White Frame) Indicates the preset/home position that is currently selected.
Tour Route Settings
The number of tour routes that can be registered and the number of presets that can be toured per route are as follows. · Maximum 5 routes, maximum 64 presets per route HM4x · Maximum 1 route, maximum 20 presets per route S820D/S920F
Note HM4x
· If there are conflicts of conditions or active time of the registered tour routes, the routes listed higher in the [Route List] take precedence.
1 Select the tour route to configure from [Route List]. HM4x 2 Configure settings for tour route name and operations.
[Conditions to Enable Settings] Select the conditions to perform a preset tour.
[Disable] Preset tour is not performed. [Viewers Connected] Preset tour is performed when a Viewer is connected to the camera. [Always] Preset tour is always performed.
73

Note
· If [Disable] is selected, the following preset tour route settings, 3 to 6, cannot be configured.
[Route Name], [Route Name (alphanumeric characters)] HM4x Enter the tour route name. When the [Route Name] is entered, the [Route Name] listed will be displayed with priority in the [Route List].
[Specify Active Time] For performing a preset tour at a predetermined time, select [Specified] and enter the start time and end time for the preset tour. If [Viewers Connected] is set for [Conditions to Enable Settings], the preset tour operates when the Viewer is connected to the camera at the tour start time. If [Always] is set for [Conditions to Enable Settings], the preset tour always operates.
[Reverse Route] HM4x By selecting [Enable], the preset tour order in [Edit Tour Route] will be reversed.
3 Click [Add] in [Edit Tour Route].

4 Select a preset to tour from the [Preset List].
Multiple presets can be specified.

Note HM4x
· If the preset position is outside the view restriction area,

(a warning icon) is displayed on the left.

5 Click [Add].
The preset is added to the [Edit Tour Route]. Select a preset in [Edit Tour Route] and click [ ] or [ ] to change its position in the list. By selecting a preset in [Edit Tour Route] and then clicking [Delete], the preset will be deleted. By Selecting a preset name in the [Preset List] or [Edit Tour Route] list, and clicking [Preview], the preset settings can be checked in the video display area.

Note
· If a preset has already been added to [Edit Tour Route] when another preset is added from [Preset List], the added preset will be displayed below the preset selected in [Edit Tour Route].

6 Configure the preset speed and pause duration.
Select the preset to configure in [Edit Tour Route] and set the tour operation.
[Speed (PT)] HM4x Select the camera pan/tilt speed for moving to the next preset.
[Speed (Z)] HM4x Select the camera zoom speed for moving to the next preset.
[Pause (sec)] Enter the time the camera pauses at the preset position.

Note HM4x
· For viewing the video moving between presets, select a slower speed. For viewing the video only at the preset position switching quickly, select a faster speed.

7 Click [Apply].
Click [Apply] after

References

• Canon Global
• Entry for obtaining OSS Source Code as instructed with Canon Product | Third-Party Software Information
• Sustainability Approach & Initiatives - Canon Europe

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