LINDY 38364 SDVoE Controller User Manual

June 9, 2024
LINDY

38364 SDVoE Controller
User Manual

Safety Instructions

WARNING
Please read the following safety information carefully and always keep this document with the product.
Failure to follow these precautions can result in serious injuries or death from electric shock, fire or damage to the product.
Touching the internal components or a damaged cable may cause electric shock, which may result in death.
This device is a switching type power supply and can work with supply voltages in the range 100 – 240 VAC For worldwide usability four different AC adapters are enclosed:  Euro type, UK type, US/Japan type and Australia/New Zealand type. Use the appropriate AC adapter as shown in the picture and ensure it is firmly secured in place and  does not detach by pulling before installing into a power socket.
To reduce risk of fire, electric shocks or damage:

  • Do not open the product nor its power supply. There are no user serviceable parts inside.
  • Only qualified servicing personnel may carry out any repairs or maintenance.
  • Never use damaged cables.
  • Do not expose the product to water or places of moisture.
  • Do not use this product outdoors it is intended for indoor use only.
  • Do not place the product near direct heat sources. Always place it in a well-ventilated place.
  • Do not place heavy items on the product or the cables.
  • Please ensure any adapters are firmly secured and locked in place before inserting into a wall socket

Instructions for Use of Power Supply

To connect the adapter
Slide the desired plug adapter into the power supply until it locks into place.

To remove the adapter
Press the push button latch.
While pressed, remove the adapter.

Introduction

Thank you for purchasing the SDVoE Controller. This product has been designed to provide trouble free, reliable operation. It benefits from both a LINDY 2-year warranty  and free lifetime technical support. To ensure correct use, please read this manual carefully and retain it for future reference.
SDVoE is a globally recognised standard for high quality distribution of AV content with other features, including control, matrix, video wall and multi view over longer  distances via 10G Network with no compressions and latency.
This Controller can be used to manage the Lindy SDVoE Transceiver 38365 that features HDMI, USB, IR, RS-232 and Audio signals to distribute all the signals through a  10G managed network switch and to set up many configurations and layouts. It supports dual network ports, one for network control and one for multicast video distribution.
It provides control via Web GUI, TCP, RS-232, IR & GPIO.
SDVoE Alliance® is a registered trademark and SDVoE™ and SDVoE API™ are trademarks of the SDVoE Alliance.

Package Contents

  • SDVoE Controller
  • IR Emitter Cable, 1.5m
  • IR Receiver Cable, 1.5m
  • 2 x Mounting Ears & 4 x Screws
  • 2 x 3-Pin Terminal Block
  • 6-Pin Terminal Block
  • 12VDC 1A Multi-country Power Supply (UK, EU, US & AUS), Screw Type DC Jack: 5.5/2.1mm
  • Lindy Manual

Features

  • Supports video, audio, RS-232, IR, KVM control and management of the distributed system
  • Maximum point-to-point Distance: 100m (328.08ft)
  • PoE (Power over Ethernet) support on Video LAN port
  • Built-in Web GUI control interface, supporting Drag & Drop operations and image preview
  • Dual network ports to isolate Controls and Multicast networks
  • Support LAN/RS-232 port control and third-party central control (API commands available on request)
  • Support IR Control (20 – 60KHz) on IR IN 3.5mm port (12V)
  • 4 channel GPIO control ports (5V/12V optional level)
  • HTTPS, SSH, SFTP security compatible
  • Screw Type DC Jack for a secure power connection

Specification

  • Transmission distance: 100m
  • Network Video Bandwidth: 1G
  • PoE Standard: 802.3at
  • Operating Temperature: 0°C – 40°C (32°F – 104°F)
  • Storage Temperature: -20°C – 60°C (-4°F – 140°F)
  • Relative Humidity: 20 – 90% RH (Non-condensing)
  • Metal Housing
  • Colour: Black
  • Power Requirements: AC100-240V 50/60Hz
  • Power Consumption: 8.4W

Front

  1. RESET Button: Press and hold this button for 10 seconds when the unit is powered-on until the STATUS LED starts flashing to restore the default settings.
  2. POWER LED: Indicates power.
  3. STATUS LED: This will flash yellow/green every second until the unit boots up completely and control LAN is ready, then it will stay on.
  4. UPDATE: Firmware update port (do not connect it while the unit is working).

Rear

  1. DC 12V: Connect the 12VDC 1A PSU to an AC wall outlet and securely connector to the unit.
  2. VIDEO LAN (PoE): Connect to the same Network Switch where all SDVoE Transceivers are connected using a single RJ-45 Cat.6 or above cable. The unit can be  powered via PoE if the connected Switch has this feature.
  3. CONTROL LAN: TCP/IP control network port.
  4. RS-232: Connect one or two PC, Serial Controller or Serial device via two phoenix block 3-way connection for the pass-through transmission of RS-232 commands.
  5. 6-Pin Phoenix Connector: 4 channel I/O level outputs, 1 channel ground, 1 channel power output (up to 12V 0.5A)
  6. IO LEVEL: DIP Switch to control I/O level output and Voltage out; switch to left for 5V I/O level out, switch to right for 12V I/O level out.
  7. IR IN: Connect the supplied IR Receiver cable for 12V IR signal reception.
  8. IR OUT: IR signal output port (reserved for future use).
    Please Note:
    – As default the IP mode of the CONTROL LAN port is DHCP, the PC connected needs to be set to “Obtain an IP address automatically” mode and an optional DHCP server (for example a network router) is recommended in the system.
    – If there is no DHCP server in the system, 192.168.0.225 will be used as the IP address of the CONTROL LAN port. Set the IP address of the PC in the same network  segment (for example 192.168.0.88).

Operation

Web GUI
This Controller can be managed via the built-in Web GUI.
Please follow the below steps:
Input the Controller’s default IP address (192.168.0.225) or the URL (http://controller.local) into the Web browser address bar on the PC to enter the Web GUI login interface:

Select the default username (admin) and password (1234) on the above login interface. Then, click on Log In to enter the Web GUI interface. For the first time, you need to  setup the project, as shown in the following picture:

Click on Close button to load an existing project in the web page directly or click on Next button to go to the next step.

On this interface, you need to set the IP mode of Video LAN.
Automatically managed by Controller Box Click on Next button and wait for the completion to enter the interface as shown below:

Select Automatically add Encoders and Decoders to project and click on Scan button to enter the Project page. All the connected devices will be listed in the Current Devices list.

Then click on Stop Scan & Auto Assign to stop the search.

Preview Page
On this page is possible to see the preview of the Encoder/Decoder by clicking on the dropdown lists.

Matrix Control Page

Encoders: Display all the connected Encoders. The text in the figure is the name of the device.
Decoders: Display all the connected Decoders. The text on the first line is the name of the Decoder and the text on the second line refers to the Encoder where the signal  resource comes from.
If an Encoder shows “No Signal”, it means that the Encoder cannot be dragged. If there is an image on an Encoder, it means that the Encoder can be dragged. As shown in  the figure above, if an Encoder is dragged to the place where the red arrow points to, all Decoders will share the same signal resource from this Encoder; if an Encoder is  dragged to the place where the blue arrow points to, only the indicated Decoder can receive signals from this Encoder.

Project Page

Current Devices: Devices that have been added to the current project.
Unassigned Devices: Devices not added to the current project.
Click on Display ID to display the ID or PATTERN of the Decoders.
Click on Save Project to save the project file (config_file.json) in order to use the saved project next time without scanning devices again.
Click on Load Project to load the existing project directly.
Click on Clear Project to clear the current project, then is needed to setup the project again.
Click on Scan Once to search devices that do not appear in the current project.
Click on Start Scan & Auto Assign to search new devices automatically and add them to the current project.

Encoders Page

Click on Refresh to refresh the data of the current Encoders.
ID: Shows the ID of the current device* (Note: ID cannot be duplicated).
Name: Shows the name of the current device.
MAC Address: Shows the MAC Address of the current device.
IP Address: Shows the IP Address of the current device.
Firmware: Shows the Firmware version of the current device.
Status: Shows the status (Online or Offline) of the current device.
EDID: Shows the EDID of the current device.
Click on the drop-down list to set the current Encoder’s EDID.
L/R Out: Shows the audio selection of the current device.
Click on the drop-down list to set the current Encoder’s audio output.
CEC Command: Shows the CEC Command of the current device.
Click on Command to set the CEC command for the Encoder.

*Click on the icon on the left of ID numbers to check the detailed information about the current Encoder and setup it as required, as shown below:

Decoders Page

Click on Refresh to refresh the data of the current Decoders.
ID: Shows the ID of the current device* (Note: ID cannot be duplicated).
Name: Shows the name of the current device.
MAC Address: Shows the MAC Address of the current device.
IP Address: Shows the IP Address of the current device.
Firmware: Shows the Firmware version of the current device.
Status: Shows the status (Online or Offline) of the current device.
Source: Shows the signal source (Encoder) of the current device.
Click on the drop-down list of Source to select the current Decoder’s signal source.
Display Mode: Shows the display mode of the current device.
Click on the drop-down list of Display Mode to select the current Decoder’s display mode.
Scaler Resolution: Shows the resolution of the current device.
Click on the drop-down list of Scaler Resolution to select the current Decoder’s resolution.
Function: Shows the mode (Matrix / Video Wall / Multiview) of the current device.
Click on the drop-down list of Function to select the current Decoder’s mode.
CEC Command: Shows the CEC Command of the current device.
Click on Command to set the CEC command for the Decoder.

*Click on the icon on the left of ID numbers to check the detailed information about the current Decoder and setup it as required, as shown in below:

Locked Signal Routing Page

On this page is possible to independently route the video and audio signals between Encoder & Decoder devices. The IR/Serial/USB signals can be set up as required, by  default are setted as N/A (Not Active), select Follow to activate the required signals. Please click on Locked Routing Help for details.

Video Wall Management Page

On this page is possible to create and configure video wall applications. Click on Create, the following pop-up window will be shown:

Set the Video Wall ID, Name, Horizontal and Vertical panel numbers. Then click on Create.
Note: Up to 9 video walls can be created.
Select the video wall that you want to configure on the Video Wall List, then click on Assign Decoder to enter the Decoder assignment page.
Click on each screen to select the corresponding Decoder device, then click on Apply.

Note: A Decoder can only be assigned to one video wall.
Click on Class Configuration to enter the class configuration page, then click each screen to select the corresponding Class as required (the same class name will form a video  wall, you can create a regular or irregular video wall). Then click on Apply.

Note: Up to seven configurations can be set up for different application scenarios.
After the configuration is completed, is possible to check it on the Video Wall Control page to see the preview, as shown in the below example:

Here is possible to select different video walls and configurations saved in advance by clicking on the drop-down boxes under Video Wall Selection and Configuration  Selection. It’s also possible to drag the Encoders directly on the top of the page to the video wall to change the signal sources.
To delete a video wall, just select the video wall on the Video Wall List, then click on Remove. A prompt window will pop up and it can be deleted after clicking on Yes.

Notes:
– Each Decoder can be set into a part of a video wall array. Each system can contain multiple video walls with different sizes. Each video wall can be assigned to different  screens and different layouts with a range from 1×2 up to 9×9.
– The controller creates and manages the video wall configurations and provides a simplified control interface and API commands to third party control system.

Multiview Management Page

On this page is possible to create and configure Multiview options as required. Please follow the below steps:
Click the drop-down list of Decoders to select the Decoder device as shown in the above figure. Then click to select the desired Multiview Layout, which will be displayed in  the lower right corner.
Drag Encoders from the Encoder List to the Multiview Layout respectively, then click on Apply.

After the configuration is completed, is possible to check it on the Multiview Control page to see the preview, as shown in the below example:

Here is possible to select different Decoders and configurations saved in advance by clicking the dropdown box under Receiver Selection and Configuration Selection.
To delete one Multiview configuration click on Reset, to delete all Multiview configurations click on Reset  All; a prompt window will pop up and it can be deleted after clicking on Yes.

Users Page

Here is possible to add new user accounts.
Controller Settings Page

General Settings: Shows the basic settings of the Controller.
Control Network: Shows the network port configuration of the Controller connected to the Switch.
Video Network: Shows the network port configuration of the Controller connected to the video source devices.
Is possible to Update the settings or Reset Controller.

Firmware Update Page

Here is possible to update separately the firmware of any Encoder/Decoder by clicking the corresponding Update button on the right or update all the firmware  simultaneously by clicking the corresponding Update All button. Is also possible to Update SS Firmware (Second Stream chip) and Update NXP Firmware.

Password Update Page

Here is possible to change the password. Please note that after changing, it will skip to the Web browser home page or the Web GUI login interface automatically. Then log in the Web GUI again with the new password.

Log Out Page
Click on Log Out on the left, the Web GUI will exit and skip to the login interface automatically.
Infrared Pinout

Network Switch
The network Switch used to set up the system must support the below features• Layer 3/managed

  • Bandwidth 10 Gigabit
  • Support IGMP version 2, snooping enabled
  • Filter/Drop unregistered multicast traffic
  • Disable unregistered multicast flooding
  • Enable fast leave support

Lindy tested this SDVOE Extender with a Netgear XSM4316S Switch, the following Netgear Switches are recommended and optimized for SDVOE AV over IP applications:

XSM4216F-100NAS M4250-16XF MANAGED SWITCH
XSM4316PA-100NES M4300-16X POE+ APS299W
XSM4316PB-100NES M4300-16X POE+ APS600W
XSM4316S-100NES M4300-8X8F MANAGED SWITCH
XSM4324CS-100NES M4300-24X MANAGED SWITCH
XSM4324FS-100NES M4300-24XF MANAGED SWITCH
XSM4324S-100NES M4300-12X12F MANAGED SWITCH
XSM4348CS-100NES M4300-48X MANAGED SWITCH
XSM4348FS-100NES M4300-48XF MANAGED SWITCH
XSM4348S-100NES M4300-24X24F MANAGED SWITCH
XSM4396K0-10000S M4300-96X NO PORT CARD / NO PSU
XSM4396K1-100NES M4300-96X 48XSFP+ APS600W BNDL

Recycling Information

WEEE (Waste of Electrical and Electronic Equipment), Recycling of Electronic Products
Europe, United Kingdom
In 2006 the European Union introduced regulations (WEEE) for the collection and recycling of all waste electrical and electronic equipment. It is no longer allowable to  simply throw away electrical and electronic equipment. Instead, these products must enter the recycling process. Each individual EU member state, as well as the UK, has  implemented the WEEE regulations into national law in slightly different ways. Please follow your national law when you want to dispose of any electrical or electronic products. More details can be obtained from your national WEEE recycling agency.

CE/FCC Statement

CE Certification
LINDY declares that this equipment complies with relevant European CE requirements.
UKCA Certification
LINDY declares that this equipment complies with relevant UKCA requirements.

FCC Certification
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide  reasonable protection against harmful interference in a residential installation.
You are cautioned that changes or modification not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

The enclosed power supply has passed Safety test requirements, conforming to the US American versions of the international Standard IEC 60950-1 or 60065 or 62368-1.

Hersteller / Manufacturer (EU):
LINDY-Elektronik GmbH
Markircher Str. 20
68229 Mannheim
Germany
Email: info@lindy.com, T: +49 (0)621 470050
Manufacturer (UK):
LINDY Electronics Ltd
Sadler Forster Way
Stockton-on-Tees, TS17 9JY
England
sales@lindy.co.uk, T: +44 (0)1642 754000

Documents / Resources

| LINDY 38364 SDVoE Controller [pdf] User Manual
38364 SDVoE Controller, 38364, SDVoE Controller, Controller
---|---
| LINDY 38364 SDVoE Controller [pdf] User Manual
38364, 38364 SDVoE Controller, SDVoE Controller, Controller

References

Read User Manual Online (PDF format)

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