LINDY 38365 4K60 HDMI and USB SDVoE Transceiver User Manual

LINDY 38365 4K60 HDMI and USB SDVoE Transceiver User Manual

Safety Instructions

WARNING !
Please read the following safety information carefully and always keep this document with the product. Failure to follow these precautions can result in serious injuries or death from electric shock, fire or damage to the product. Touching the internal components or a damaged cable may cause electric shock, which may result in death. This device is a switching type power supply and can work with supply voltages in the range 100 – 240 VAC For worldwide usability four different AC adapters are enclosed: Euro type, UK type, US/Japan type and Australia/New Zealand type. Use the appropriate AC adapter as shown in the picture and ensure it is firmly secured in place and does not detach by pulling before installing into a power socket. To reduce risk of fire, electric shocks or damage:

• Do not open the product nor its power supply. There are no user serviceable parts inside.
• Only qualified servicing personnel may carry out any repairs or maintenance.
• Never use damaged cables.
• Do not expose the product to water or places of moisture.
• Do not use this product outdoors it is intended for indoor use only.
• Do not place the product near direct heat sources. Always place it in a well-ventilated place.
• Do not place heavy items on the product or the cables.
• Please ensure any adapters are firmly secured and locked in place before inserting into a wall socket

Instructions for Use of Power Supply

To connect the adapter Slide the desired plug adapter into the power supply until it locks into place.

To remove the adapter Press the push button latch. While pressed, remove the adapter.

Introduction

Thank you for purchasing the 4K60 HDMI & USB SDVoE Transceiver. This product has been designed to provide trouble free, reliable operation. It benefits from both a LINDY 2-year warranty and free lifetime technical support. To ensure correct use, please read this manual carefully and retain it for future reference. SDVoE is a globally recognised standard for high quality distribution of AVcontent with other features, including control, matrix, video wall and multi view over longer distances via 10G Network with no compressions and latency. This Transceiver features HDMI, USB, IR, RS-232 and Audio signals and can be set up as Encoder or Decoder providing copper and fiber ports to distribute all the signals through a 10G managed network switch. Supporting resolutions up to 4K Ultra HD, uncompressed video can be viewed in stunning clarity, while additional support for HDR (High Dynamic Range) allows content to be displayed with enhanced brightness, greater contrasts of blacks and whites and a much wider colour gamut. This provides a reliable solution for creating eyecatching digital signage in retail, immersive displays at events or engaging setups in larger conference rooms or lectures halls. SDVoE Alliance® is a registered trademark and SDVoE™ and SDVoE API™ are trademarks of the SDVoE Alliance.

Package Contents

• SDVoE Transceiver
• IR Emitter Cable, 1.5m
• IR Receiver Cable, 1.5m
• 2 x Mounting Ears & 4 x Screws
• 4-Pin Terminal Block
• 12VDC 2.5A Multi-country Power Supply (UK, EU, US & AUS), Screw Type DC Jack: 5.5/2.1mm
• Lindy Manual

Features

• Supports resolutions up to 3840×2160@60Hz 4:4:4 8bit, with additional support for HDR, HDR10, HDR10+, Dolby Vision and HLG
• Audio Pass-through of all HDMI audio formats including Dolby Atmos, Dolby TrueHD, LPCM, DTS-HD & DTS:X
• PoE (Power over Ethernet) support, the unit can be powered on by a PoE 10G Network Switch
• USB 2.0 support to connect mouse, keyboard and other USB devices
• 3.5mm stereo analog Audio embedding and extractor
• Bi-directional IR Control (20-60KHz)
• RS-232 & CEC Pass-through
• TCP/IP, Web GUI and API control
• Built-in H.264/H.265 Secondary Stream (SS) for preview
• Support Secondary Stream VLAN tagging and parameters configuration
• Encoder or Decoder mode can be set via button on the front panel or API
• Automatic detection of fiber (SFP+ slot) and copper port
• Support extension, seamless switching, Matrix, Video Wall up to 9×9 and MultiView up to 25 windows
• Screw Type DC Jack for a secure power connection

Specification

• HDMI 2.0b, 18Gbps Compliant
• HDCP 2.2/1.4 Pass-through
• Transmission distance (point-to-point): 100m via Cat.6A or above, 50m (164.04ft) via Cat6
• Network Video Bandwidth: 10G
• PoE Standard: 802.3at
• ESD Protection: ± 8kV (air-gap discharge)
• Human Body Model: ± 4kV (contact discharge)
• Operating Temperature: 0°C – 40°C (32°F – 104°F)
• Storage Temperature : -20°C – 60°C (-4°F – 140°F)
• Relative Humidity: 20 – 90% RH (Non-condensing)
• Metal Housing
• Colour: Black
• Power Requirements: AC100-240V 50/60Hz
• Power Consumption: 13.5W

Installation

Front

1. RESET Button: Press and hold this button for 5 seconds when the unit is powered-on to restore the default settings.
2. POWER LED: Indicates power.
3. STATUS LED: This will illuminate green when the system is running normally, will flash or remain off if there is an hardware error.
4. LINK LED: This will illuminate green when a 10G network device is connected to the unit.
5. VIDEO LED: This will illuminate green when video input is detected (ENC mode) or when HDMI OUT is sending a video signal (DEC mode).
6. USB LED: This will flash when USB devices are connected.
7. ENC LED: This will illuminate green when the unit is in ENC mode.
8. DEC LED: This will illuminate green when the unit is in DEC mode.
9. MODE Button: Press and hold this button for 5 seconds to switch between ENC or DEC mode.
10. USB DEVICES: Connect to a mouse, keyboard or other USB devices when the unit is in DEC mode.
11. USB HOST: Connect to a Computer when the unit is in ENC mode.

Rear

1. DC 12V: Connect the 12VDC 2.5A PSU to an AC wall outlet and securely connector to the unit.
2. RS-232: Connect to a PC, Serial Controller or Serial device via a phoenix block 4-way connection for the pass-through transmission of RS-232 commands.
3. IR IN: Connect the supplied IR Receiver cable for IR signal reception. Ensure the remote being used is within the direct line-of-sight of the IR Extender.
4. IR OUT: Connect the supplied IR Transmitter Cable for IR signal transmission. Place the IR Transmitter in direct line-of-sight of the equipment to be controlled.
5. HDMI IN: Connect to an HDMI source device when ENC mode is selected.
6. HDMI OUT: Connect to a HDMI Display when DEC mode is selected. Can be used also as HDMI Loop Out port when ENC mode is selected.
7. 10G (PoE): Connect a 10G Managed Network Switch using a single RJ 45 Cat.6A or above cable for all data signals. The unit can be powered via PoE if the connected Switch has this feature.
8. SFP+: Connect a 10G Managed Network Switch using a SFP+ fiber optic module (not included) if needed. This connection can be used as an alternative to the 10G (PoE) RJ 45 port.
9. 1G LAN: Connect to the network port of the corresponding application, such as 1G Ethernet or a Secondary Stream transmission.
10. AUDIO IN: Connect to a 3.5mm Audio stereo source for a secondary stream audio embedding or HDMI audio embedding.
11. AUDIO OUT: Connect to a 3.5mm Audio stereo device to output the extracted Audio HDMI signal or to output the Audio source connected to AUDIO IN port.

Operation

ENC/DEC LEDs
After powering on the unit, the ENC/DEC LEDs flash for about 15 seconds, then it will indicate the current mode. Press and hold the MODE button for 5 seconds to switch to another mode if needed. The corresponding ENC/DEC LED flashes for about 30 seconds and then stays on, indicating that the mode is switched successfully

Network Switch
The network Switch used to set up the system must support the below features:

• Layer 3/managed
• Bandwidth 10 Gigabit
• Support IGMP version 2, snooping enabled
• Filter/Drop unregistered multicast traffic
• Disable unregistered multicast flooding
• Enable fast leave support

Web GUI
This transceiver supports playing Secondary Stream on computer through an available software such as VLC media player, simultaneously it can be managed via the built-in Web GUI to configure the Secondary Stream.

Please follow the below steps:

1. Connect the transceiver (in Encoder mode) with a PC, an HDMI source device and the power supply as shown below:
   

2. Set the PC’s IP address to 169.254.100.100 and the Subnet mask to 255.255.0.0.
   

3. Install a bonjour protocol checking tool (such as zeroconfServiceBrowser) on the PC to find the IP address of the Encoder. After opening the software, you can select “Workgroup Manager” in Services of Browser, select the Host name in Service-Instances, and find the IP address in the Address item in of Instance-Info.
   
   Notes:

   • The window in the lower left corner displays the Host names of all SS devices in the current network.
   • The window in the lower right corner displays the Host name, IP address and Port number of the selected SS device.
   • The Host name of Encoder starts with AVP-ENC; the Host name of Decoder starts with AVPDEC

4. Set the PC’s IP address to the same network segment of the IP address of the EncoderSecondary Stream (SS).

5. Input the IP address of the Encoder Secondary Stream (SS) found through the bonjour protocol checking tool into the web browser of the PC. The following login interface will appear:
   

Type admin as default User Name and Password the click Log In to enter in the Status page.

Status Page
The Status page provides basic information about the installed firmware version and the network settings.

Video Page

On the Video page, Main Stream and Sub Stream can be set separately. Encoding Format can be set to H.265/H.264 according to the decoding protocol used in the 3rd party software which decodes the Secondary Stream. Pull the drop-down box to select the desired format. The Resolution of the Main Stream includes Auto, Horizontal and Vertical. If  Auto is set to ON, theresolution will follow the input resolution; Horizontal and Vertical display the current input resolution and are grayed out so cannot be set. If Auto is set to OFF, then Horizontal and  Vertical can be set to theresolution of the Main Stream encoding. The horizontal range is 960~1920, the vertical range is540~1080, and it needs to be an even number. Click on Apply to confirm. The Resolution of the Sub Stream includes Horizontal and Vertical and can be set to the resolution of the Sub Stream encoding. The horizontal range is 320~960, the vertical range is 180~540, and it needs to be an even number. Click on Apply to confirm. Bitrate is used to set the bit rate of the encoding.

Setting Page

The Setting Page includes two parts: Network and Login. Network can be set to Static or DHCP. When is set to Static, IP address, gateway and subnet mask can be entered; When set to DHCP, the IP address, gateway and subnet mask are grayed out and cannot be changed. A DHCP server (such as a network router) which automatically assigns IP related settings, should be installed in the system. Web Port is the port of the Web page. Click on Save to confirm. After setting the IP address, the page will automatically switch to the chosen IP address. Click on Set Network Defaults to restore to the default DHCP state. The Web login password can be changed on the Login part. Enter the old password in Old Password, enter the new password in New Password, enter the new password again in Confirm Password, and click on Save button to confirm.

Update Page

The SOC Update column is used to upgrade firmware. Click on Browse to select the firmware, and then click on Update. When the progress bar reaches 100%, the upgrade is completed and the device will restart automatically. The IMG Update column is used to download the no-signal picture, click on Browse to select the picture in jpg format (the resolution of the picture should be up to 1920×1080, the width should be aligned with 8, the height should be aligned with 2, and the size of the picture should be less than 512kB), and then click on Update. When the progress bar reaches 100%, the download is completed, and it will be active on the device immediately, without rebooting

VLC Media Player Instruction
After the Web GUI is successfully connected, open the VLC media player already installed on the PC. Click on Media > Open Network Stream

After clicking the Open Network Stream option, the following page will appear:

Enter a MainStream or SubStream network URL, then click on Play button.

Note: The default IP address of Secondary Stream is 169.254.100.254. When the IP address of the Encoder Secondary Stream (SS) found through the bonjour protocol checking tool is different from default IP address, please use it instead of the default IP address

On the VLC media player, you can check Secondary Main Stream or Sub Stream settings that are configured on the Video Page (please refer to Web GUI paragraph for details).  Choose Tools > Codec information, a pop-up window will display and show you Stream information, as shown below.

Choose Tools > Codec information > Statistics to check current Bitrate.

Note: The Bitrate will float up and down when you check it, this is normal.

SDVoE System Controller
This transceiver can be managed by a third-party controller or the Lindy SDVoE Controller (part n. 38364). The Controller is recommended to set up multicast, Video Wall and Multiview configurations. As default IP mode of Control LAN port of the Controller is DHCP, the PC also needs to be set to Obtain an IP address automatically mode and a DHCP server is required. If there is no DHCP server in the system, 192.168.0.225 will be used as the IP address of the Control LAN port. The IP address of the PC has to be in the same network segment, for example set PC’s IP address as 192.168.0.88. Web GUI can be accessed by inputting Control LAN port IP address (192.168.0.225) or the URL “http://controller.local” on the computer’s browser. For details, please refer to the SDVoE Controller user manual

Infrared Control
The Transceiver feature an IR In and Out port, with a pair of IR extension cables provided. The extension cables allow an IR remote control to be used from the Decoder to the Encoder or vice versa.

Troubleshooting

Lindy tested this SDVOE Extender with a Netgear XSM4316S Switch, the following Netgear Switches are recommended and optimized for SDVOE AV over IP applications:

No network connection

• Please make sure that the network Switch in use follows the features showed under Network Switch paragraph.
• Check that the 10G network Switch is connected to the 10G (PoE) port.
• Check that the Secondary Stream-third party control system is connected to the 1G LAN port and ensure that the encoding format (H.264/H.265) corresponds to the one chosen in the Video Page settings of the Transceiver.
• Replace network cables with high quality Cat.6A or Cat.7 cables.
• If the connection is established but there are troubles using a third party control system, please refer to the control system’s user manual.

No video signal

• Check that any Transceiver connected to a source is in ENC mode.
• Check that any Transceiver connected to a display is in DEC mode.
• The maximum supported length for HDMI cables to reach resolutions up to 4K60 is 5m using an High Speed HDMI cable, try a different type of HDMI cable and reduce the cable length to 1m.
• For several HDMI devices it may be helpful to unplug and re-connect their HDMI connection to reinitiate the HDMI handshake and recognition.
• Power off all the devices, then power on in this order: first, the display, then the extender and finally the source.
  Before starting any new installation we suggest to reset all the units and follow all the steps from the beginning.

CE/FCC Statement

CE Certification
LINDY declares that this equipment complies with relevant European CE requirements.

CE Konformitätserklärung
LINDY erklärt, dass dieses Equipment den europäischen CE-Anforderungen entspricht

UKCA Certification
LINDY declares that this equipment complies with relevant UKCA requirements.

FCC Certification This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. You are cautioned that changes or modification not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
   The enclosed power supply has passed Safety test requirements, conforming to the US American versions of the international Standard IEC 60950-1 or 60065 or 62368-1.

LINDY Herstellergarantie – Hinweis für Kunden in Deutschland LINDY gewährt für dieses Produkt über die gesetzliche Regelung in Deutschland hinaus eine zweijährige Herstellergarantie ab Kaufdatum. Die detaillierten Bedingungen dieser Garantie finden Sie auf der LINDY Website aufgelistet bei den AGBs

Hersteller / Manufacturer (EU):

LINDY-Elektronik GmbH Markircher Str. 2068229 Mannheim  Germany
Email: [email protected],
T: +49 (0)621 470050

References

• Lindy Electronics

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