ADVANTECH ICR-2041 LTE Industrial Router User Manual
- June 9, 2024
- Advantech
Table of Contents
ADVANTECH ICR-2041 LTE Industrial Router
2023 Advantech Czech s.r.o. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval system without written consent. Information in this manual is subject to change without notice, and does not represent a commitment on the part of Advantech.
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Product Overview
Product Introduction
Industrial cellular router ICR-2041 is designed for wireless communication in
mobile net-works that use traditional cellular technologies and is focused on
the North American (NAM) market.
The primary purpose of this router is its use in the Category 4 (Cat.4)
services on the cellular LTE network. Cat.4 rated router is capable of
achieving typical speeds in 4G coverage areas where the network is enabled
with 20 MHz of contiguous spectrum. The peak downlink data rate for Category 4
is approximately 150 Mbps. In the uplink, LTE Category 4 provides a peak data
rate of 50 Mbps.
The router is equipped with one Ethernet port and with one digital input together with one digital output. The router can be equipped with a WiFi module, but this must be part of the initial configuration – it cannot be assembled to the router at some point in the future.
The router supports VPN tunnel creation using various protocols to ensure safe commu-nications. The router provides diagnostic functions which include automatic monitoring of the wireless and wired connections, automatic restart in case of connection losses, and a hard-ware watchdog that monitors the router status.
With open Linux platform and wide possibilities of programming customer SW applications in Python, C/C++. The Advantech existing app library Router Apps (formerly User modules) with apps already developed to enhance specific router functionality including industrial pro-tocol conversions and support of IoT platforms such as MS Azure, Cumulocity, ThingWorx, and others are supported on the router.
Examples of possible applications
• mobile office
• fleet management
• security system
• telematic
• telemetric
• remote monitoring
• vending and dispatcher machines
Product Usage Examples
The router is primarily intended for these four basic situations:
Access to the Internet from LAN
Backed up access to the Internet (from LAN)
Secure networks interconnection or using VPN
Serial Gateway
Hardware Overview
The router case preview is shown in Figure 5. A short description of hardware
parts of the router is listed in Table 1, including the links to the chapters
with a detailed description.
|
---|---
#| Item/Caption| Type| Description
1| Grounding screw| M3| Pay attention to proper grounding; see Chapter 2.4.
2| PWR IN/OUT| 6-pin terminal| Power supply, binary input, and binary output
interfaces. See Chapter 2.4, Chapter 2.5 for more information, Chap- ter 4.6
for I/O parameters.
3| LEDs| –| Status LED indication; see Chapter 2.6.
4| RST| –| Button to reboot the router or to restore the default
configuration; see Chapter 2.7.
5| ETH0| RJ45| 100 MB Ethernet connection for the LAN; see Chapter 2.3.
#| Item/Caption| Type| Description
---|---|---|---
6| ANT| SMA| Connector for the first main antenna of the cellular module; see
Chapter 2.2
7| DIV| SMA| Connector for the first diversity antenna of the cellular module;
see Chapter 2.2
8| SIM slot| Micro SIM| One SIM card slot; see Chapter 2.1.
9| DIN clip| –| DIN rail clip, not included as standard accessories; see
Chapter 1.9.
10| Wall clip| –| Wall mounting clip, included as standard accessories; see
Chapter 1.8.
Table 1: Hardware Overview of the Router
Order Codes
Order codes overview is shown in the table below.
| Order code | Features – interfaces |
|---|---|
| ICR-2041 | LTE Cat.4 with 3G/2G fallback cellular module, 64 MB NOR Flash, 1x |
ETH,
1x Binary Input, 1x Binary Output, 1x SIM reader
ICR-2041 W| LTE Cat.4 with 3G/2G fallback cellular module, 64 MB NOR Flash, 1x ETH,
1x Binary Input, 1x Binary Output, 1x SIM reader, Wifi
Table 2: Order Codes Overview
Package Contents
The standard set of router includes items listed in the following table:
Product Dimensions
For the dimensions of the product see the figures below. Note that all sizes
are measured in millimeters.
Variant with Wall Mounting Clip
Variant with DIN Rail Clip
Mounting Recommendations
The router can be placed:
- on a flat surface,
- on a wall using the wall mounting clip (see Chapter 1.8),
- on a DIN rail EN 60715 with the metal DIN rail clip (see Chapter 1.9)
For most applications with a built-in router within a switchboard, it is possible to recognize two kinds of environments:
- A non-public, industry environment of low voltage with high interference,
- a public environment of low voltage and without high interference.
For both of these environments, it is possible to mount the router to a switchboard, after which there is no need to have examination immunity or issues in connection with EMC according to EN 61439-1:2011.
In compliance with the EN 61439-1:2011 specification, it is necessary to observe the following assembly instructions for a router attached to a switchboard:
- For whip antennas it is recommended to observe a minimum distance of 6 cm from ca-bles and metal surfaces on every side in order to avoid interference. When using an external antenna separate from the switchboard it is necessary to fit a lightning conduc-tor.
- When mounting a router on sheet-steel we recommend using a cable antenna.
- For all cables, we recommend to bind the bunch, and for this we recommend:
- The length of the bunch (the combination of power supply and data cables) should be a maximum 1.5 m. If the length of data cables exceeds 1.5 m or if the cable is leading towards the switchboard, we recommend installing surge protectors.
- Data cables must not have a reticular tension of ˘ 230 V/50 Hz or ˘ 120 V/60 Hz.
- Sufficient space must be left between each connector for the handling of cables,
- To ensure the correct functioning of the router we recommend the use of an earth-bonding distribution frame for the grounding of the grounding screew, see Chapter 2.4.
Wall Mounting
The wall mounting clip is supplied with the router as standard accessories.
The router can be screwed to a wall (or another surface) using the wall
mounting clip. There are two wholes on the clip with a diameter of 4
millimeters. For detailed information about the mounting dimensions see Figure
7 in Chapter 1.6.
When mounting the wall mounting clip, tighten the screws with max. torque of 0.4 Nm.
DIN Rail Mounting
The DIN rail clip is not supplied with the router as standard accessories, but
it can be ordered by the order code BB-DIN-ICR32.
The DIN rail clip is suitable for a DIN rail according to EN 60715 standard
only. The default position of the clip is shown in Figure 11.
When mounting the DIN rail clip, tighten the screws with max. torque of 0.4 Nm.
To remove the router from the DIN rail it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router away from the DIN rail, see Figure 12.
Product Labels
An example of the product labels, with all the information printed on it, is
in the figure below.
Hardware Functionality
See Chapter 1.3 for the product hardware overwiew. Table 1 lists a short description of the hardware, including the links to the chapters with a detailed description.
SIM Card Slot
Slot for one SIM card is located on the router under a metal cover. If you
intend to use this device to communicate over a cellular network, please place
an activated data-provisioned SIM card into the SIM card reader.
You can install two SIM cards simultaneously to utilize the switching feature.
The SIM cards may have different APNs (Access Point Names) adjusted. The SIM
card changing procedure is described below. Enter the PIN in the router’s web
interface if the PIN is required for the SIM (Administration -> Unlock SIM
Card).
Type of SIM card: Micro SIM (3FF) 15.0 x 12.0 x 0.76 mm.
Inserting the SIM card:
- Always disconnect the router from the power supply before handling the SIM card.
- Unscrew two screws on the SIM card cover and remove the cover.
- To remove an inserted SIM card, use the flat end of a spudger, or your fingernail, press the SIM card slightly into its slot until you hear a click. After hearing this click, release the card, and it will pop out of its slot.
- To insert a SIM card push card into the slot until it clicks into place.
- Place back the cover and fix it by two screws.
Antennas
Connect cellular antennas to the router to main (ANT) and diversity (DIV) SMA
connectors on the front panel. Connect WiFi antenna to the WiFi SMA connector
on the side of the router.
Only run the router with a cellular antenna connected to the main antenna connector, as the energy from the transmission is effectively reflected by the open end and can damage the equipment.
Recommended tightening moment for screwing the antenna to the SMA connectors
is 0.9 Nm.
The diversity antenna improves the radio capability of the router at low
signal strength.
Ethernet Interfaces
The maximum length of the cables connected to the Ethernet ports is 30
meters to meet the EMC immunity conditions.
The panel socket of RJ45 is used for Ethernet interface. The pinout of the socket is shown in Figure 15 and described in Table 4.
| Pin | Signal mark | Description |
|---|---|---|
| 1 | Tx+ | Transmit Data+ (positive pole) |
| 2 | Tx- | Transmit Data- (negative pole) |
| 3 | Rx+ | Receive Data+ (positive pole) |
| 4 | — | — |
| 5 | — | — |
| 6 | Rx- | Receive Data- (negative pole) |
| 7 | — | — |
| 8 | — | — |
Table 4: Ethernet Connector Pinout Description
The isolation barrier of the Ethernet ports against the ground is 1500 V.
Power Supply
The pins of power supply are physically connected to the 6-pin terminal block
panel socket located on the left panel. The connection of power supply is
shown in Figure 16 and described in Table 5.
| Pin | Signal mark | Description |
|---|---|---|
| 1 | PWR(+) | Positive pole of DC supply voltage (+9 to +48 V DC) |
| 2 | PWR(-) | Negative pole of DC supply voltage |
Table 5: Power Supply Pinout
Required power supply voltage for the router is between +9 V and +48 V DC, see the connection scheme on Figure 16. Protection against reversed polarity without signaling is built into the router. For correct operation it is necessary that the power source is able to supply a peak current of 1 A.
Unit has to be supplied by a power supply specified as a Limited Power Source (LPS) or CEC/NEC Class 2 source of supply.
The metal case of the router is not connected to the negative pole of the power sup-ply (common pole). If recommended for the installation environment, protect the router by grounding it properly by the grounding screw, see Figure 17.
I/O Port Interfaces
The maximum length of wires connected to the I/O ports is 3 meters to meet
the EMC immunity conditions.
The pins of I/O interface are physically connected to the 6-pin terminal block panel socket located on the left panel. The pinout of one binary input and one binary output is shown in Figure 18 and described in Table 6.
| Pin | Signal mark | Description |
|---|---|---|
| 3 | IN(+) | The binary input (positive pole) |
| 4 | IN(-) | The binary input (negative pole) |
| 5 | OUT(+) | The binary output (positive pole) |
| 6 | OUT(-) | The binary output (negative pole) |
Table 6: I/O Ports Pinout
The I/O user interface is designed for binary input processing and binary output control. For detailed electrical parameters see Chapter 4.6. The functional scheme of connection for the binary input and binary output is in Figure 19.
LED Status Indication
There are LED indicators on the front panel of the router to provide router
status informa-tion. Moreover, ETH connector, has two additional LEDs
providing information about the port status.
| Caption | Color | State | Description |
|---|---|---|---|
| PWR | Green Green Green | On Blinking |
Fast blinking
| The router is booting up.
The router booted up and is ready. The router firmware is being updated.
USR| Green| —| The function of this LED is user-defined.
DI| Green| On| The binary input is active.
DO| Green| On| The binary output is active.
DAT| Green| Blinking| Cellular communication is in progress.
SIG| Green| On Blinking
Fast blinking
| Good cellular signal. Fair cellular signal. Poor cellular signal.
TECH| Green| On Blinking
Fast blinking
| The active SIM uses 4G technology. The active SIM uses 3G technology. The
active SIM uses 2G technology.
SIM| Green| On
Fast blinking
| SIM is active for the cellular connection.
A SIM issue (missing card or PIN not entered).
ETH0| Green Green| On Off| Selected 100 Mbps bit rate. Selected 10 Mbps bit
rate.
ETH0| Orange Orange Orange| On Blinking Off| The network cable is connected.
Data transmission.
The network cable is not connected.
Table 7: LED Status Indication
Reset Functions
Consider creating a router configuration backup before performing the router’s
factory reset.
The RST button can be used in three different scenarios:
- Reset: Hold the RST button for less than 4 seconds; the router will reboot, applying its customized configuration. The router reset can be initiated by clicking the Reboot menu item in the router web GUI.
- Factory Reset: To restore the default factory configuration of the router, press and hold the RST button for more than 4 seconds. After that, the PWR LED turns off and on again. We recommend holding the RST button for 1 second after turning on the PWR LED.
- Emergency Factory Reset: If the router cannot boot up due to the incorrect configuration, turn off the router (disconnect the power supply). Then, push and hold the RST button, turn on the router and hold the RST button for at least 10 seconds. The router configuration will be set to the default one.
It is necessary to use a narrow screwdriver or any other small tool to press the RST button.
First Use
Accessories Connection
Before putting the router into operation, it is necessary to connect all the
components required to run your applications; see Chapter 1.3 for the hardware
overview. Remember to insert a SIM card for the cellular connection;
Do not run the router without antenna connected to the main antenna connector as the energy from the transmission is effectively reflected by the open end and can damage the equipment.
Router Configuration
Initial router configuration can be made via a web browser on your PC. Here
you can perform router monitoring, configuration, and administration.
Connect the power supply to the router, see Chapter 2.4, and the router will
boot up. By default, the router will automatically log on to the default APN
of the inserted SIM card. Configure your PC to get the IP settings
automatically from the network. Connect the network card of your PC to the
default router LAN interface, Ethernet port ETH0, and the DHCP server will
assign an IP address to your PC.
To get the router web interface, enter the https://192.168.1.1 address in a web browser. Please note that usage of the HTTPS protocol for secure communication over the network is required.
There is just the root user account created on the router by default. See the product label on the router for its default password1. Log in to the web interface with the root user and his password. If logged in successfully, the user will have access to the router web interface, see Figure 21. See the router configuration manual [1] for a detailed description and examples of the router configuration.
- After logging on to the device for the first time, we strongly recommend changing the default password due to security reasons.
- For security reasons, we recommend regularly updating the router’s firmware to the latest version. Downgrading the firmware to an older version than the production version or uploading firmware intended for a different device may cause the device’s malfunction.
- All routers have the WebAccess/DMP client pre-installed by default. The activated client periodically uploads router identifiers and configuration to the WebAccess/DMP server. See the configuration manual [1], chapter Basic Information -> WebAccess/DMP Config-uration, for more information.
Use the password root if the router’s label does not contain a unique password.
A detailed description of the router settings in the web interface can be found in the configura-tion manual [1] of the router.
Technical Specifications
Basic Parameters
Router parameters
Temperature range| Operating Storage| -40 ◦ C to +75 ◦ C (-40 ◦ F to +167 ◦ F)
-40 ◦ C to +85 ◦ C (-40 ◦ F to +185 ◦ F)
Humidity| Operating Storage| 5 to 95 % relative humidity non condensing 5 to
95 % relative humidity non condensing
Altitude| Operating| 2000 m / 70 kPa
Degree of protection| IP30
Supply voltage| 9 to 48 V DC
Battery for RTC| CR2032X (non-replaceable)
Consumption| Idle Average Maximum| 1.8 W
2.8 W
3.3 W
Dimensions of device w/o clip| 103 × 95 × 25 mm (4.06″ × 3.74″ × 0.98″)
DIN rail clip (optional part) specification| DIN 35 mm, EN 60715
Weight| Box w/o clip| 335 g (0.74 lbs)
Antenna connectors| SMA connectors for LTE – 50 Ω
Interfaces| ETH0 PWR & I/O| RJ-45 socket for 10/100 Mbps Ethernet
6-pin socket for power supply and I/O interfaces
Table 8: Basic Parameters
Standards and Regulations
The router complies with the following standards and regulations:
|
---|---
Standards and regulations
Radio| PTCRB
EMC| FCC 15.107 Class B, FCC 15.109 Class B, IC
Safety| UL/IEC 62368-1, IEEE 802.3
Carrier approvals| AT&T, Verizon
National| FCC, IC compliant
Environmental| REACH, RoHS3 and WEEE compliant
Table 9: Standards and Regulations
Type Tests and Environmental Conditions
|
---|---
Phenomena| Test| Description| Test levels
ESD| EN 61000-4-2| Enclosure| CD ± 6 kV, L3
RF field AM modulated| EN 61000-4-3| Enclosure| 20 V/m, 80 MHz-1 GHz, LX
10 V/m, 1 GHz-6 GHz, L3
Fast transient| EN 61000-4-4| DC port ETH – FTP
Binary input Binary output
| ± 1 kV, 5/50 Tr/Th ns, 100 kHz, L2
± 1 kV, 5/50 Tr/Th ns, 100 kHz, L3
± 1 kV, 5/50 Tr/Th ns, 100 kHz, L3
± 1 kV, 5/50 Tr/Th ns, 100 kHz, L3
Surge| EN 61000-4-5| ETH| ± 1 kV, 1.2/50(8/20) Tr/Th us, L2
RF conducted| EN 61000-4-6| DC port ETH
I/O ports
| 10 V, 0.15-80 MHz, 80%AM(1kHz), L3
10 V, 0.15-80 MHz, 80%AM(1kHz), L3
10 V, 0.15-80 MHz, 80%AM(1kHz), L3
Radiated emission| EN 55032| Enclosure| Class B, 30 MHz-1 GHz, 1 GHz-6 GHz
Conducted emission| EN 55032| DC power port Ethernet ports Serial ports| Class
B, 150 kHz-30 MHz Class B, 150 kHz-30 MHz Class B, 150 kHz-30 MHz
Dry heat| EN 60068-2-2| Operating Storage| Test Bb, storage +75 ◦ C
Test Bd, operation +85 ◦ C
Cold| EN 60068-2-1| Operating Storage| Test Ab, storage -40 ◦ C
Test Ad, operation -40 ◦ C
Variation of temperature| EN 60068-2-14| Test Nb, -40 ◦ C / +75 ◦ C,
3h/3h, 2 cycles, 3 K/min
Dry heat, cyclic| EN 60068-2-30| +55 ◦ C / +25 ◦ C, rel. humidity 95 %, 6
h-6 h
Table 10: Type Tests and Environmental Conditions
Parameters of Cellular Module
Technical parameters of cellular module
Antenna| Connector type: SMA
Impedance: 50 Ω
LTE parameters| LTE: Cat.4, 3GPP E-UTRA Release 11 LTE technology
FDD frequencies: B71 (600 MHz), B12, B13, B14 (700 MHz), B5 (850 MHz), B4, B66 (1700 MHz), B2 (1900 MHz)
LTE FDD bit rates: 150 Mbps (DL) / 50 Mbps (UL)
Supported bandwidths: 1.4 MHz, 3 MHz, 5 MHz, 10 MHz,
15 MHz, 20 MHz
WCDMA
parameters
| Supported frequencies: B5 (850 MHz), B4 (1700 MHz), B2 (1900 MHz)
Bit rates: 4.2 Mbps (DL) / 2.2 Mbps (UL)
Table 11: Technical Parameters of Cellular Module
Technical Parameters of WiFi
WiFi
Antenna connector| 1x R-SMA – 50 Ω
Supported WiFi bands| 2.412 to 2.472 GHz, 5.150 to 5.825 GHz
Standards| IEEE: 802.11a, 802.11b, 802.11g, 802.11n
2.4 GHz supported channels| 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
5 GHz supported channels| 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112,
116,
120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165
Type of device| Access point, Station
Security – Standards| WPA/WPA2 (Wi-Fi Protected Access)
Security – Encryption| WEP 64-bit and 128-bit encryption with H/W TKIP pro-
cessing
Security – EAP Types| EAP–FAST, EAP–TLS, EAP–TTLS, PEAP–GTC, PEAP–
MSCHAPv2, PEAP–TLS, LEAP
Table 12: Technical Parameters of WiFi
Parameters of I/O Ports4.6 Parameters of I/O Ports
Electrical characteristics of the binary inputs are in Table 13. Status of
the binary input is reported in the GUI on General Status page or can be
retrieved in the Shell via io get bin0 command.
| get command output | Voltage | Web interface status |
|---|---|---|
| 0 | ≤ 0.8 V (0.5 mA)) | On |
| 1 | ≥ 2 V | Off |
Table 13: Electrical Characteristics of Binary Inputs
The maximum binary output load is 100 mA at 9 – 48 V.
System Configuration
The main parametes of the system are listed in Table 14.
Other technical parameters
CPU architecture| ARM926EJ-S
CPU frequency| 600 MHz
CPU power| 4,72 DMIPS/MHz
Flash memory| 64 MB NOR Flash
• 12 MB for Router Apps
• 2 MB for customer data
RAM size| 128 MB
Watchdog| HW Watchdog
RTC| Battery Backup RTC
Table 14: System Configur
Troubleshooting
If you cannot connect to the router from your PC, your network card may be configured in such a way that it is not possible to connect to the router. Take one or more of the following steps in order to solve the problem:
- Make sure your PC’s network card is configured to obtain the IP address form the DHCP server (by default the DHCP server is running in the router).
- Connect the router to the PC via Switch.
- Connect the router to the PC, start the router first and then start the PC after the router’s initialization.
Ethernet connection fails or is not establishing.
It is possible to turn auto negotiation off and set a rate and duplex manually
on the Ethernet interface of the router. Available on “LAN Configuration” page
in the router.
Mobile WAN connection fails.
- Check the signal power (“Mobile WAN status” page). If the signal power is weak, you will have to use a better antenna. If the neighbouring cells have a similar signal strength, you will need to use a directional antenna. For proper operation, the signal levels have to be good.
- Try to enable automatic ping from the router, which will check the connection when there are no data running and in the case of a failed ping, restart the connection. This can be done on the “Mobile WAN Configuration” page in the router in the “Check connection” section. “Enable + bind” option is to ensure the ping goes always through Mobile WAN network interface.
Mobile WAN connection cannot be established.
- Check the “Mobile WAN Configuration” – APN, name, password and IP address (all can be blank).
- Try to enter the SIM card PIN – verify that the SIM card has the PIN code entered. Available on “Unlock SIM Card” page in the “Administration” section.
- In a private APN it is not recommended to get the DNS settings from operator (on “Mobile WAN” page)
- Go to “System Log” page in “Status” section and observe where the error occurs.
I cannot connect from the Internet to the device behind the router. I have
NAT enabled.
The device’s gateway has to be configured so it points to the router.
I can’t access my Web server placed behind the router over NAT.
The remote HTTP access to the router has to be disabled on “NAT Configuration”
page in the router. Also enable “Send all remaining incoming packets to
default server” feature and fill in the IP address of your Web server. On the
Web server, the default gateway has to be the IP address of the router.
DynDNS doesn’t work.
- With private APN this will not work.
- If the same IP address is recorded in your canonic name as a dynamically assigned address, it means that the operator is using NAT or a firewall.
- You can verify NAT using ping to your server with static address and then compare with router’s IP address.
- You can verify a Firewall by accessing remotely to the router’s Web interface.
- The operator may not provide the address of DNS server and without DNS server’s address it is impossible to connect to the dyndns.org server. The following mes-sages will be shown in the System Log:
- DynDNS daemon started
- Error resolving hostname: no such file or directory
- Connect to DynDNS server failed
- L2TP or IPSec isn’t establishing.
- Check the “System Log” page for error messages.
IPSec tunnel establishes but the communication does not run.
Probably there are bad routing rules defined in the connected devices, or the
default gateway.
I switched the router to offline mode by SMS message, but the router is in
online mode after reboot.
SMS messages do not change the router configuration. They remain in effect
only until the router is rebooted.
Serial communication is not working.
Verify that the router model supports serial communications. Also verify the
serial communication settings. To do so, open the router’s configuration menu
via the web browser, select the appropriate “Expansion Port” from
“Configuration” part of the menu and verify the settings.
Is the router Cisco compatible? Can I use the Cisco configuration?
No, the Firmware in the router (Conel OS) is based on Linux with BusyBox. Thus
the Cisco configuration cannot be used. But network connections are defined by
standards so connecting the router to the Cisco or other networking devices is
pos-sible and will be compatible.
FTP or SFTP does not work
FTP will work on v2 routers only. You can use SFTP on all routers to transfer
files to/from the router. If having troubles with FTP on v2 routers, make sure
you have FTP enabled: “Configuration” section, “Services”, “FTP”. Then you can
connect with any client on port 21 with name and password same as for the Web
interface. If having troubles with SFTP, make sure you have SSH enabled:
“Configuration” section, “Services”, “SSH”. Then you can connect with any
client on port 22 with name and password same as for the Web interface.
How can I connect to the router’s command line? (SSH, Telnet)
You can use SSH on all routers or Telnet on v2 routers only. SSH is enabled by
default, but you can verify in Web interface in “Configuration” section,
“Services”, “SSH”. Then connect with any SSH client on port 22 of the router.
User and pass-word is the same as for the Web interface. Telnet on v2 routers
can be enabled here: “Configuration” section, “Services”, “Telnet”.
Customer Support
Customer Support for Europe
Advantech Czech s.r.o.
Sokolska 71
562 04, Usti nad Orlici,
Czech Republic
Phone: +353 91 792444
Fax: +353 91 792445
E-mail:
iiotcustomerservice@advantech.eu
Web: www.advantech.com
Customer Support for NAM
Advantech B+B SmartWorx
707 Dayton Road
Ottawa, IL 61350 USA
Phone: +1-800-346-3119 (Monday –
Friday, 7 a.m. to 5:30 p.m. CST)
Fax: +1-815-433-5109
E-mail: support@advantech-bb.com
Web: www.advantech-bb.com
Customer Support for Asia
Phone: +886-2-2792-7818 #1299 (Monday – Friday, 9 a.m. to 5:30 p.m. UTC+8)
Fax: +886-2-2794-7327
E-mail: icg.support@advantech.com.tw
Web: www.advantech.com
Regulatory & Safety Information
Safety Notices
Please, observe the following instructions:
- The router must be used in compliance with all applicable international and national laws and in compliance with any special restrictions regulating the utilization of the router in prescribed applications and environments.
- To prevent possible injury and damage to appliances and to ensure compliance with all relevant provisions, use only the original accessories. Unauthorized modifications or the use of unapproved accessories may result in damage to the router and / or a breach of applicable regulations. Unauthorized modifications or use of unapproved accessories may void the warranty.
- The router can not be opened.
- Turn off the router and disconnect it from power supply before handling the SIM card.
- Caution! This equipment is not suitable for use in locations where children are likely to be present. The SIM card could be swallowed by small children.
- Power supply must not exceed 48 V DC max.
- Do not expose the router to extreme ambient conditions. Protect the router against dust, moisture and high temperature.
- Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present, including gas stations, chemical plants, or locations in which explosives are used. We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places.
- Switch off the router when travelling by plane. Utilization of the router on a plane may endanger the operation of the plane or interfere with the mobile telephone network, and may be unlawful. Failure to observe these instructions may result in the suspension or cancellation of telephone services for the respective client and / or may result in legal sanctions.
- When using the router in close proximity to personal medical devices, such as cardiac pacemakers or hearing aids, you must proceed with heightened caution.
- The router may cause interference when used in close proximity to TV sets, radio receivers or personal computers.
- It is recommended that you create an appropriate copy or backup of all important settings that are stored in the memory of the device.
Product Disposal Instructions
The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was introduced to ensure that electrical/electronic products are recycled using the best available recovery techniques to minimize the environmental impact. This product contains high quality materials and components which can be recycled. At the end of it’s life this pro- duct MUST NOT be mixed with other commercial waste for disposal. The device contains a battery. Remove the battery from the device before disposal. The battery in the device needs to be disposed of apart accordingly. Check the terms and conditions of your supplier for disposal information.
Related Documents
[1] Configuration Manual for v2i Platform
[EP] Product-related documents and applications can be obtained on Engineering Portal at https://icr.advantech.cz/download address.
References
- B+B SmartWorx powered by Advantech | Innovative Industrial Connectivity
- Advantech Co-Creating the Future of the IoT World
- Web Page Under Construction
- My Dyn Account
- Advantech Co-Creating the Future of the IoT World
- Routers & Firmware - Cellular Routers Engineering Portal
- ICR-2031 product - Detail - Cellular Routers Engineering Portal