Electrolux ERB5007A Refrigeration User Manual
- June 15, 2024
- Electrolux
Table of Contents
- Electrolux ERB5007A Refrigeration
- Product Information
- Product Usage Instructions
- SAFETY INFORMATION
- SAFETY INSTRUCTIONS
- SINGLE DOOR REFRIGERATOR FEATURES
- SINGLE DOOR FREEZER FEATURES
- ABOUT THE USER INTERFACE
- INSTALLING YOUR NEW REFRIGERATOR
- REMOVING PROTECTIVE FILM
- CLEANING YOUR REFRIGERATOR
- TROUBLESHOOTING
- Refrigerator operation
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Electrolux ERB5007A Refrigeration
Product Information
Specifications
- Models: ERB5007A, ERB5004A, EFB4207A, EFB4204A
- Type: Refrigerator
- Manufacturer: Electrolux
- Website: www.electrolux.com
Product Usage Instructions
Safety Information
Before the installation and use of the appliance, carefully read the
supplied instructions. The manufacturer is not responsible if an incorrect
installation and use causes injuries and damages. Always keep the instructions
with the appliance for future reference.
Children and Vulnerable People Safety
Keep children and vulnerable people away from the appliance without
supervision.
General Safety
Follow general safety precautions while using the appliance.
Safety Instructions
Installation
Only a qualified person must install this appliance.
Electrical Connection
Follow the electrical connection instructions provided to avoid the risk of
fire and electrical shock.
Use
Follow the instructions for safe usage to avoid the risk of injury, burns,
electrical shock, or fire.
Internal Light
Replace the internal light bulb according to the instructions provided.
Care and Cleaning
Follow the care and cleaning instructions to avoid injury or damage to the
appliance.
Disposal
Follow the disposal instructions to avoid the risk of injury or
suffocation. Ensure that the appliance is properly disposed of, and do not
allow children and pets to be closed inside the appliance.
Single Door Refrigerator Features – ERB5007
- Deli Drawer : Use the chiller drawer to store small goods, fresh or cooked meat, and cheese. To remove the chiller drawer, pull it forward, then lift it up and pull it further forward.
- MultiZone Deli Drawer
- FreshZone Crispers
- Dairy Compartment
- FlexStore Door Bins
- Door Storage Bin
- Bottle Storage Bins
- Refrigerator Control Panel : Control the temperature of the refrigerator compartment, set the quick chill function, or reset the door alarm. Refer to the section “About the User Interface” for more information on using this feature.
Single Door Refrigerator Features – ERB5004
- Deli Drawer: Use the chiller drawer to store small goods, fresh or cooked meat, and cheese. To remove the chiller drawer, pull it forward, then lift it up and pull it further forward.
- Humidity Control: Change the humidity by sliding the humidity control. Less humid conditions are recommended for fruit, while more humid conditions are recommended for vegetables.
- FlexFresh Crisper : Use the crisper to store vegetables, fruit,or small goods.
FAQ
-
Q: Where can I find usage advice, brochures, trouble shooter, and service information?
A: You can find usage advice, brochures, trouble shooter, and service information on our website: www.electrolux.com -
Q: How can I register my product for better service?
A: You can register your product for better service on our website: www.electrolux.com/productregistration -
Q: Where can I buy accessories, consumables, and original spare parts for my appliance?
A: You can buy accessories, consumables, and original spare parts for your appliance on our website: www.electrolux.com/shop
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product
that brings with it decades of professional experience and innovation.
Ingenious and stylish, it has been designed with you in mind. So whenever you
use it, you can be safe in the knowledge that you’ll get great results every
time.
Welcome to Electrolux.
Visit our website to
- Get usage advice, brochures, trouble shooter, service information: www.electrolux.com
- Register your product for better service: www.electrolux.com/productregistration
- Buy Accessories, Consumables and Original spare parts for your appliance: www.electrolux.com/shop
CUSTOMER CARE AND SERVICE
We recommend the use of original spare parts.
When contacting Service, ensure that you have the following data available.
The information can be found on the rating plate. Model, PNC, Serial Number
- Warning / Caution-Safety information.
- General information and tips
- Environmental information.
Subject to change without notice.
SAFETY INFORMATION
Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damages. Always keep the instructions with the appliance for future reference.
Children and vulnerable people safety
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Do not let children play with the appliance.
- Keep all packaging away from children.
- Cleaning and user maintenance shall not be made by children without supervision.
General Safety
- This appliance is intended to be used in household and similar applications such as:
- Farm houses; staff kitchen areas in shops, offices and other working environments
- By clients in hotels, motels, bed and breakfast and other residential type environments
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
- Do not use water spray and steam to clean the appliance.
- Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. www.electrolux.com
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- If the appliance is equipped with an Ice maker or a water dispenser, fill them with potable water only.
- If the appliance requires a water connection, connect it to potable water supply only.
- The inlet water pressure (minimum and maximum)must be between 1 bar (0,1 MPa) and 10 bar (1 MPa)
SAFETY INSTRUCTIONS
Installation
WARNING!
Only a qualified person must install this appliance.
- Remove all the packaging.
- Do not install or use a damaged appliance.
- Obey the installation instruction supplied with the appliance.
- Always be careful when you move the appliance because it is heavy. Always wear safety gloves.
- Make sure the air can circulate around the appliance.
- Wait at least 4 hours before connecting the appliance to the power supply. This is to allow the oil to flow back in the compressor.
- Do not install the appliance close to radiators or cookers, oven or hobs.
- The rear of the appliance must stand against the wall.
- Do not install the appliance where there is direct sunlight.
- Do not install this appliance in areas that are too humid or too colds, such as the construction appendices, garages or wine cellars.
- When you move the appliance, lift it by the front edge to avoid scratching the floor.
Electrical connection
WARNING!
Risk of fire and electrical shock.
- The appliance must be earthed.
- All electrical connections should be made by a qualified electrician.
- Make sure that the electrical information on the rating plate agrees with the power supply. If not, contact an electrician.
- Always use a correctly installed shockproof socket.
- Do not use multi-plug adapters and extension cables.
- Make sure not to cause damage to the electrical components (e.g. mains plug, mains cable, compressor). Contact the Service or an electrician to change the electrical components.
- The mains cable must stay below the level of the mains plug.
- Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
- Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
Use
WARNING!
Risk of injury, burns, electrical shock or fire.
- Do not change the specification of this appliance.
- Do not put electrical appliances (e.g. ice cream makers) in the appliance unless they are stated applicable by the manufacturer.
- Be careful not to cause damage to the refrigerant circuit. It contains isobutane (R600a), a natural gas with a high level of environmental compatibility. This gas is flammable.
- If damage occurs to the refrigerant circuit, make sure that there are no flames and sources of ignition in the room. Ventilate the room.
- Do not let hot items to touch the plastic parts of the appliance.
- Do not put soft drinks in the freezer compartment. This will create pressure on the drink container.
- Do not store flammable gas and liquid in the appliance.
- Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
- Do not touch the compressor or the condenser. They are hot.
- Do not remove or touch items from the freezer compartment if your hands are wet or damp.
- Do not freeze again food that has been thawed.
- Obey the storage instructions on the packaging of frozen food.
Internal light
The type of lamp used for this appliance is not suitable for household room
illumination.
Care and cleaning
WARNING!
Risk of injury or damage to the appliance.
- Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
- This appliance contains hydrocarbons in the cooling unit. Only a qualified person must do the maintenance and the recharging of the unit.
- Regularly examine the drain of the appliance and if necessary, clean it. If the drain is blocked, defrosted water collects in the bottom of the appliance.
Disposal
WARNING!
Risk of injury or suffocation.
- Disconnect the appliance from the mains supply.
- Cut off the mains cable and discard it.
- Remove the door to prevent children and pets to be closed inside of the appliance.
- The refrigerant circuit and the insulation materials of this appliance are ozone-friendly.
- The insulation foam contains flammable gas. Contact your municipal authority for information on how to discard the appliance correctly.
- Do not cause damage to the part of the cooling unit that is near the heat exchanger.
SINGLE DOOR REFRIGERATOR FEATURES
ERB5007
Refrigerator control panel
- From this panel you can control the temperature of the refrigerator compartment as well as setting the quick chill function or resetting the door alarm.
- For further information on how to use this feature refer to the section “About the User Interface”.
- Features may vary depending on model. Not all models will have features listed.
ERB5004
Refrigerator control panel
- From this panel you can control the temperature of the refrigerator compartment as well as setting the quick chill function or resetting the door alarm.
- For further information on how to use this feature refer to the section “About the User Interface”.
- Features may vary depending on model. Not all models will have features listed.
SINGLE DOOR FREEZER FEATURES
EFB5007 & EFB5004
Freezer control
- From this panel you can control the temperature of the freezer as well as setting the quick freeze and drinks chill functions or reset the door alarm.
- For further information on how to use this feature refer to the section “Controlling your Refrigerator”
Features may vary depending on model. Not all models will have features listed.
ABOUT THE USER INTERFACE
Control – ERB5007/ERB5004 Models
IMPORTANT
The factory default settings for the refrigerator is “Mid”. If you want to
change the temperature, remember to make only small adjustments and wait 24
hours to see if it’s correct.
ABOUT THE USER INTERFACE
Control – EFB5007 / EFB5004 Models IMPORTANT
The factory default settings for the refrigerator is “3°C” and “-18°C” for the
freezer. If you want to change the temperature, remember to make only small
adjustments and wait 24 hours to see if it’s correct.
INSTALLING YOUR NEW REFRIGERATOR
Unpacking
ENVIRONMENT
Most of the packing materials are recyclable. Please dispose of those
materials through your local recycling depot or by placing them in appropriate
collection containers.
Important – check for any damages or marks. If you find the refrigerator is
damaged or marked, you must report it within 7 days should you wish to claim
for damage/ marks under the manufacturers warranty. This does not affect your
statutory rights.
Clean your refrigerator thoroughly following the instructions in the
“Cleaning” section and wipe off any dust that has accumulated during shipping.
Locating the refrigerator
CAUTION
Automatic aerosol systems (such as insect control) should not be located
adjacent to the product as the spray may cause long term damage to the
external plastics of the appliance.
Do not put the refrigerator in a location that is too cold or is unprotected,
for example in a garage or on a veranda. The ambient temperature should be
above 10°C.
Put the refrigerator in a dry place avoiding areas of high moisture or
humidity.
Ensure the refrigerator is located on an even surface.
Adequate ventilation around your refrigerator
The diagram below shows the recommended airspace to allow for ventilation of
your refrigerator.
If you have a cupboard above the refrigerator with a rear gap of less than 100 mm (Y), recommended clearance at the top of the refrigerator increases from 50mm to 90mm (X) minimum.
When positioned in a corner area, spacing of at least 350mm (300mm for multi- door models) on the hinge side will allow the doors to open enough to enable the removal of bins and shelves.
NOTE: Doors are designed to sit proud of cabinetry (not flush). The
clearances shown above are the recommended minimum clearances.
The clearance at the rear must not exceed 75mm.
Installing your refrigerator
-
Roll the refrigerator into place. The rollers are designed for forward or backward movement only. They are not astors. Moving the refrigerator sideways may damage your floor and the rollers. Before moving your refrigerator ensure height adjusting nut and the stability foot are fully wound up off the floor.
-
Wind the large height adjusting nut under door hinge down until the refrigerator is tilted back by 10mm
(see diagram). -
Wind the large height adjusting nut on the handle side down until the refrigerator is level and stable. If you have difficulty winding the nut or height adjusting foot down, have someone tilt the refrigerator back so you have better access.
-
Check the alignment of the refrigerator to the surrounding cupboards to see if it is level. You can adjust the level as detailed in step 2 and 3.
-
If you find your refrigerator rocks from corner to corner, it means your floor is uneven.
Find a piece of plastic or hardboard etc. and pack it firmly under the roller. -
You may now need to fine-tune the installation by repeating steps 3, 4 and 5.
-
When you have the appliance in its final position, it needs to be stabilized. Wind the stability foot under the door hinge down to the floor until it just makes contact with the floor. Lift the front of the appliance to take the weight off the stability foot, then turn it half a turn further to ensure firm contact with the floor. Wind the large height adjusting nut back up
to ensure all the weight is now on the front stability foot. -
Repeat step 7 for the stability foot on the handle side. Whenever you need to move the appliance, be sure to wind the feet back up so that the appliance can roll freely and be sure to reset it when reinstalling.
-
Plug your refrigerator straight into its own power point and never use a double adapter. If you need to roll the refrigerator to get to the plug, remember to raise the stability foot first.
-
Before you put any food in your refrigerator, it’s recommended you leave it on for 2 or 3 hours to check it is running properly.
Fitting the handles
GENERAL WARNINGS
Please read the handle installation manual carefully and store in a handy
place for later reference. Pass the handle installation manual on to possible
new owners of the appliance. Read the following carefully to avoid damage or
injury.
NOTE: You must read these warnings carefully before installing or using the accessory. If you need assistance, contact your Customer Care Department. The manufacturer will not accept liability, should these instructions or any other safety instructions incorporated in this book be ignored.
ENVIRONMENT
Remove and discard any packaging material before using this accessory. Most of
the packaging materials are recyclable. Please dispose of those materials
through your local recycling depot or by placing them in the appropriate
collection containers.
WARNING
Risk of suffocation, injury or permanent disability.
- This accessory is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instructions concerning the use of the appliance by a person responsible for their safety.
- This accessory may contain small parts that are echoing hazard. Not suitable for children 3 years of age.
CAUTION
- This accessory is for indoor use only.
- This accessory is intended for domestic use only. Electrolux will not accept any liability for possible damage caused by improper or incorrect use.
- When cleaning, use only a soft cloth with an unscented mild soap and lukewarm water.
- Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners, metal polishes, caustic or abrasive cleaners, or scourers to clean the accessory as they may damage it. Many commercially available cleaning products and detergents contain solven that will damage your accessory.
LOCATE HANDLE BAR AND HANDLE KIT
The bar handle is securely packed in the rear left hand EPS corner post packing.
The handle kit is located in the bottom of your refrigerator crisper or freezer drawer.
INSTALLATION
Bar handle assembly
- Using a suitable work space, place handle bar with screw holes facing up on a soft surface to prevent damage to handle.
- Locate and position the three handle pedestals on handle bar so that pins locate in holes and screw holes align. Note that the pedestals are identified top, bottom and center to aid assembly.
- Using Allen key, assemble the handle brackets to handle bar using the M4 screws provided.
- Ensure all screw are tight.
Assemble bar handle to door
Position the handle over handle mounts.
-
Step 1.
Tighten the set screw on the top pedestal in clockwise direction to secure the handle onto the door. -
Step 2.
Tighten the set screw on the middle pedestal in clockwise direction to secure the handle onto the door. -
Step 3.
Tighten the set screw on the bottom pedestal in clockwise direction to secure the handle onto the door.
REMOVING PROTECTIVE FILM
WARNING
To protect your fridge door it is ESSENTIAL that the factory fitted protective
film around the handle mounting points is not removed until after the handles
are installed.
-
Step 1.
Place and position handle on door. -
Step 2.
Secure the handle in place, by LIGHTLY tightening the screw using the LONG END of the provided Allen key.
Please take care not to scratch the surface of the door with the end of Allen key. -
Step 3.
Gently remove upper protective film A. -
Step 4.
Lock the handle in place by FIRMLY tightening the screw using the SHORT END of the provided Allen key. -
Step 5.
Gently remove lower protective film B. Repeat step 1-5 for all remaining handles.
USING YOUR REFRIGERATOR
Refrigerators work by transferring heat from the food inside to the outside
air. This operation makes the back and sides of the refrigerator feel warm or
even hot particularly at start-up and on warm days – this is normal.
Avoid placing food against the air vents in the refrigerator as it affects
efficient circulation. If the door is opened frequently, a light frosting will
occasionally occur on the freezer’s interior. This is normal and will clear
after a few days. If the freezer door is accidentally kept open, a heavy frost
will coat the inside walls and should be removed.
Your new refrigerator uses a high-speed compressor, along with other energy-
efficient components, which may make unusual sounds and be more noticeable at
night and quieter times. These sounds simply indicate your refrigerator is
working how it should. They include:
- Compressor running noises;
- Air movement noise from the small fan motor;
- A gurgling sound, similar to water boiling;
- A popping noise, heard during automatic defrosting; and
- A clicking noise, prior to compressor start-up. Further details can be found in the Troubleshooting Guide.
REMOVING FEATURES Removal of Crisper Drawer
- Empty food from the crisper. On some models it will be necessary to remove the bottle storage bins.
- Remove the crisper by pulling forward, then up and forward again.
- For top mount models, remove the crisper shelf by lifting the catches on the left and right underside of the shelf and pulling the shelf forward.
NutriPlusTM (Anti-Oxidant Filter)
Installing Filter Cartridge
Your filter can be found in the crisper. To enjoy the full benefit of
NutriPlusTM, it is important to install it after turning on the refrigerator.
For installation, please follow the following instruction.
- Remove plastic wrap
- Hook the filter to the back of the crisper bin.
Replacing Filter Cartridge
The filter is located at the back of the crisper. Hold the filter, move
upwards to release from the hooks.
Glass shelves
To remove the shelves, gently pull them forward until the shelf comes clear of
the shelf guides. To return the shelf, make sure there is nothing behind that
may obstruct movement. Gently push the shelf, into the cabinet and back into
position.
Freezer shelf
Remove the freezer shelf by lifting the catches on the right and left
underside of the shelf to release the shelf then pull the shelf toward you.
Drawers fitted with telescopic slides To remove the drawer for cleaning.
- Empty food from the drawer.
- Remove the drawer by pulling it forward and lifting the front to unhook it from the slides. Once you have removed the drawer, ensure the slides are pushed back so they are fully closed.
WARNING
Never close the door while the telescopic slides are extended. This may damage
the slide and/or refrigerator or cause the slide to become disengaged from the
refrigerator.
To replace the drawer
- Ensure the telescopic slides are pushed in all the way.
- Slide the drawer into place over the slides and push the bin in until it stops.
- Drop drawer into position.
CAUTION
Never close the door while the telescopic slides are extended. It may damage
the slide and/or the refrigerator or cause the slide to become disengaged from
the refrigerator.
Twist and Serve Ice
Mounting the twist & serve dispenser to the other side of the freezer.
Note : This is only possible on top mount models.
-
Remove the ice bin and ice cube tray. If the ice tray assembly is frozen to the carriage, simply squeeze the tray and shelf together to break the ice.
-
Before you remove the ice carriage, remember to disengage it from the glass shelf as it may result in damage to the assembly.
-
Remove the centre runner by disengaging it at the front of the shelf, and removing it from the rear.
-
Refit the runner into the rear of the shelf on the right hand side and then engage the front.
-
Fit the carriage by sliding it into the runners until the front if the carriage engages with the shelf.
-
Refit the ice tray and ice bin.
WARNING
Fill the ice tube tray with potable water only.
CAUTION
LED lighting
Your appliance is fitted with long life LED lighting. In the unlikely event
the LED lights should fail, then the LED lights should be serviced by the
manufacturer.
Refer to the warranty page for contact details.
CLEANING YOUR REFRIGERATOR
WARNING
BEFORE CLEANING: Turn the refrigerator off at the power point and unplug the cord to prevent any chance of electrocuting yourself.
Doors and exterior (white and silver)
You should only clean the doors with lukewarm soapy water and a soft cloth.
Stainless Steel
Your stainless steel refrigerator is manufactured from mark-resistant
stainless steel. This stainless steel has a special advanced protective
coating that eases the removal of marks such as fingerprints and water spots.
To keep its appearance, clean it regularly with lukewarm soapy water and a
soft cloth.
CAUTION
Never use stainless steel cleaners, abrasive pads or other cleaners that will
scratch the surface. Damage to the appliance after delivery is not covered by
your warranty.
Interior
Clean the inside of your refrigerator regularly with a soft cloth, unscented
mild soap and lukewarm water. Thoroughly dry all surfaces and removable parts
and avoid getting water on the controls. Replace removable parts, plug power
cord in and switch the power on before returning the food.
Door seals
Always keep door seals clean by washing them with a mild detergent and warm
water, followed by a thorough drying.
Sticky food and drink can cause seals to stick to the cabinet and tear when
you open the door.
CAUTION
Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners,
metal polishes, caustic or abrasive cleaners, or scourers to clean your
refrigerator. Many commercially available cleaning products and detergents
contain solvents that will damage your refrigerator. Use only a soft cloth
with an unscented mild soap and lukewarm water.
To clean a crisper or freezer bin with telescopic extension slides, simply
wipe with a damp cloth and warm soapy water. Never immerse the cover in water,
as this could affect the operation of the slide.
Switching off your refrigerator
If you switch off your refrigerator for an extended period, follow these steps
to reduce the chances of mould:
- Remove all food.
- Remove the power plug from the power point.
- Thoroughly clean and dry the Interior.
- Ensure that all the doors are wedged open slightly for air circulation.
FOOD STORAGE GUIDE
CATEGORY | PRODUCT | REFRIGERATOR | FREEZER | STORAGE TIPS |
---|---|---|---|---|
MEAT | Sausages and Mince | 1-2 Days | 2-3 Months |
- Keep cold meat at the back of the refrigerator where it is coldest.
- **** Plastic can cause meat to sweat if stored in refrigerator for more than a day.
- Roast can take up to 48 hours to defrost properly, transfer frozen roast to the refrigerator 2 days before use.
Chops and Steak| 3-4 Days| 4-6 Months
Cold Meats| 3-5 Days| 4-6 Months
Roasts| 3-5 Days| 12 Months
POULTRY| Chicken| 1-2 Days| 2 Months|
- If poultry takes on a smell or colour you are unsure about it is best to throw it out.
- **** Whole eggs are not suitable for freezing, slightly beaten eggs may be frozen for four months.
Roast Chicken| 3-5 Days| 12 Months
Eggs| 6 Weeks| Not Suitable
SEAFOOD| Whole fish and fillets| 2-3 Days| 2 Months| Store in an air tight
container or foil.
Never freeze prawns in salty water as this will dehydrate the flesh.
Lobster and crabs| 1-2 Days| 2 Months
Prawns| 1-2 Days| 2 Months
DAIRY| Milk| Until Expiry Date| Not Suitable| If dairy takes on a smell or
colour and you are unsure about it, it is best to throw it out.
**** Depending on the variety hard cheese can last from 2 weeks to 2 months.
Yoghurt| 7- 10 Days| Not Suitable
Hard Cheeses| 2 Weeks – 2 Months| 2 Months (Grated)
Soft Cheeses| 1-2 Weeks| Not Suitable
Butter| 8 Weeks| 12 Months
FRUIT & VEGETABLES| Every fruit and vegetable has a different shelf life. Some
stay fresh for a couple of days e.g beans, others can last for a couple of
months e.g. onions.| 8-12 Months
When freezing chop and blanch in small portions.
| Keep vegetables in the crisper and away from the air vents to avoid
freezing.
Don’t wash fruit and vegetables before storing them in the refrigerator as
this can make them susceptible to rotting.
LEFT OVERS| Homemade meals| 3-4 Days| 2-6 Months| Store in sealed container.
Freeze meals in small portion sizes to limit wastage.
IMPORTANT
Please note, use this information as a guide only, actual storage times will
vary depending on how you use your refrigerator, climatic conditions and the
freshness of the food.
TROUBLESHOOTING
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around
the various compartments through air vents using a high efficiency fan.
CONCERN | WHAT TO DO |
---|---|
Refrigerator is too warm | Ensure food is allowed to cool before placing inside |
the refrigerator.
Ensure the appliance is set up as per instructions on page 11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Freezer is too warm|
- Adjust temperature to a colder setting.
- Ensure food is allowed to cool before placing inside the freezer. Ensure the appliance is set up as per instructions on page 11.
- Ensure that contents are not obstructing the cooling vents.
- Ensure the door is not held open or is being opened too frequently.
Food is freezing in the refrigerator| Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high
water content should not be placed near the cooling vents.
Unable to change temperature settings|
- Refer to function guide in Controlling Your Refirgerator.
- Ensure that user interface is in “awake” mode before trying to adjust temperature settings.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because
the sounds are new to you, you might be concerned about them. Most of the new
sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make
the sounds seem louder than they actually are. The following describes the
kinds of sounds and what may be making them.
CONCERN | WHAT TO DO |
---|---|
Motor noise (compressor) | Nothing. This is normal as your new refrigerator |
uses a high-speed compressor which switches on and off during operation.
Note that the compressor noise may seem louder at the start of the on cycle.
A clicking noise heard just before the compressor starts.| Nothing. This is
normal as your new refrigerator has an automatic switching action of the
temperature control, turning the compressor on and off.
Occasional gurgling, similar to water boiling.| Nothing. As each cycle ends,
you may hear a gurgling sound due to the refrigerant flowing in your
refrigerator system.
Airflow noise.| Nothing, this is normal as your new refrigerator uses high
efficiency fans to circulate air.
Rattling and other noises.| Ensure that the cabinet is level and stable, refer
to Installation Instructions on page 6.
Check the surrounds of the appliance to ensure there is nothing touching or
placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that they
are vibrating (such as bottles).
Crisper Operation
CONCERN | WHAT TO DO |
---|
- Excess moisture build up in crisper
- It is normal for there to be some moisture and humidity in the crisper bin.
| Ensure that the crisper is not over packed.
Crisper bin can not be removed|
- If crisper bin interferes with the door bins, remove door bins before removing crisper.
- Position cabinet so that the door can be fully opened.
Freezing items in the crisper| Adjust temperature to a warmer setting.
Refrigerator operation
CONCERN | WHAT TO DO |
---|
- Appliance will not run
- **** It is normal for the freezer fan not to operate during the automatic defrost cycle, or for a short time after the appliance is switched on.
| Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has
not blown.
The appliance maybe in defrost mode, check again in half an hour.
- Compressor motor seems to run too long
- **** At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often.
| Ensure that the doors are not held open
Check that large amounts of warm food have not just been placed inside the
appliance.
Note that the appliance will run more than normal just after you install it or
when adjusting to temperature setting changes.
- The exterior of the appliance is warm or hot to touch
- This is normal because the appliance transfers heat from the inside out through the outer panels and the divider between the doors.
| Ensure the appliance has the external clearances recommended in the section
“Installing your new appliance”.
The exterior of the cabinet will be much warmer on warmer days it may even
feel hot to touch, as the appliance is working harder.
User interface will not respond
**** To ensure settings are not accidentally changed the user interface will go into sleep mode when not in use. Press any button to wake user interface
| Check that the user interface is in awake mode, refer to section “About the
user interface”.
Check that the user interface is not locked, refer to section “About the user
interface”.
If the user interface is frozen turn the appliance off for five minutes for
the memory to clear, then turn back on.
Check that the user interface is not in Sabbath Mode, refer to control
instructions. (I&W models only).
Alarms Sounding| Check that all doors are fully closed.
Ensure that the over temperature alarm is not being activated by hot food
placed in the freezer.
Check if the drinks timer has ended, refer control instructions.
Check if the Filter Replacement alert is activated, refer control
instructions. (I&W models only)
Frost build up| Check that all doors are fully closed.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
Odours| The interior may need cleaning, refer to cleaning guide.
Ensure that food is stored correctly as some food, containers and wrapping can
produce odours.
Check appliance for old or unusual food.
- Lights not working
- The LED lighting is designed to dim automatically if the door is left opened for more than 5 minutes and turn off completely if the door is open for more than 7 minutes. Closing the door will reset the timer.
- The LED lighting is also designed to turn on gradually.
| Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has
not blown.
Check that the user interface is not in Sabbath Mode, refer to control
instructions.
Check the appliance features section to determine lighting configuration for
your model. Check that the doors are closed completely
Door operation
CONCERN | WHAT TO DO |
---|---|
Freezer door pops open. |
- This is normal and should re-close. This happens when the refrigerator door is closed too quickly.
- If the freezer door stays open, it indicates that the appliance needs to be tilted backwards a little further. Refer to section “Installing your new appliance”.
Self close not working.| Check if your appliance has self closing hinges as
not all models do.
It indicates that the appliance needs to be tilted backwards a little further.
Refer to section “Installing your new appliance”.
Door not sealing properly|
- Ensure there is nothing that is preventing the door from closing such as appliance contents or items placed near the appliance.
- Ensure that the crisper/freezer bin is closed completely. Refit if required as referred to in the section “Using your refrigerator”.
- Ensure the appliance is set up as per recommendations.
Door difficult to open and close| If the door is difficult to open just after you have closed it this is due to the pressure equalising, the door will open normally after a few minutes.
If you still require service
If you have a problem, and the problem persists after you have made the checks
mentioned, contact your nearest Electrolux approved Service Centre or the
dealer you bought the refrigerator from. Be ready to quote the model number,
the 9-digit PNC and 8-digit serial number, which is stated on the label inside
the refrigerator compartment.
NOISES
There are some sounds during normal running (compressor, refrigerant
circulation).
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>