Wildix DUOLED-BT Wireless Headset User Guide
- June 6, 2024
- Wildix
Table of Contents
Wildix DUOLED-BT Wireless Headset
PACKING LIST
-
1 x DuoLED-BT Headset
-
1 x Base Station
-
1 x USB Type-C to Type-C cable
-
1 x USB Type-A to Type-C adapter
-
1 x portable case
Note: It is required to install WIService on Windows and Headset Integration component on macoS (Collaboration -> Settings -> Extensions) to use DuoLED-BT.
Min. required versions of the components: -
WIService v 3.3.1 (Windows)
-
Headset Integration v. 2.9.7 (macOS)
SAFETY INFORMATION
Regulatory Compliance & Safety Information for Wildix Products
COMPATIBILITY
The Headset supports dual (multipoint) wireless connection, which means it can
be connected to two devices simultaneously:
-
Via Base Station. Such connection provides full support of LED user and call statuses and compatible with:
-
Apple Mac, Windows PC
-
WorkForce *
-
WelcomeConsole *
Temporary limitations: -
Full LED user statutes support on WorkForce, WelcomeConsole will be available later
-
The Headset cannot be connected to Vision/ SuperVision via Base Station, the support will be available later
-
-
Via Bluetooth module embedded in the Headset itself. Such connection doesn’t provide LED statutes support and
compatible with:- Android, iOS apps
- Vision/ SuperVision
- W-AIR LifeSaver
- W-AIR Med
- W-AIR Office
POWER ON/ POWER OFF
Press Multi-function button for 3 seconds.
HEADSET AND BASE STATION OVERVIEW
CHARGING
- Connect USB cable to the Base Station
- Plug the cable into a device USB port (use Type-A adapter if needed)
- Place DuoLED-BT into the Base Station
- When charging, Headset status LED turns red
- When charged, Headset status LED turns blue
Battery charging time
- Less than 60 minutes to charge 20%
- Less than 90 minutes to charge 50%
- Fully charged in less than 3,5 hours
CONNECT VIA THE BASE STATION
-
Connect USB cable to the Base Station
-
Plug the cable into a device USB port (use Type-A to Type-C adapter if needed)
-
Turn the Headset on
-
The Headset Status LED starts blinking and the voice prompt announces “Your Headset is connected”
-
For Collaboration, set “Wildix DuoLED-BT” as audio device in Collaboration -> Settings -> Web phone
Note: The Headset and the Base Station are paired by default. If you accidentally unpair them, proceed with the following steps to pair them back:- Press and hold Pairing button on the Base Station for 3 seconds, the Pairing LED indicator starts blinking with fast blue and red blinks
- Make sure the Headset is powered off. Press and hold the Multifunction button for 3 seconds until you hear “Power on”. Keep pressing for 3 seconds more until you hear “Pairing”
- The Headset Status LED starts blinking and the voice prompt announces “Your Headset is connected”
CONNECT VIA BLUETOOTH EMBEDDED IN THE HEADSET
- Unplug the Base Station and turn the Headset off
- Activate Bluetooth on a device you want to connect the Headset to
- Press and hold the Multi-function button for 3 seconds until you hear “Power on”. Keep pressing forseconds more until you hear “Pairing”
- Search for DuoLED-BT in Bluetooth devices list on your device and select it for pairing
- The Headset Status LED starts blinking and the voice prompt announces “Your Headset is connected”
LED INDICATORS Status LED
User/ call status | LED indication | Color |
---|---|---|
Available | Green | |
Away | Yellow | |
DND/ in conference | Steady on |
Violet
Outgoing call/ In call| | Red
Hold| Fast short blinks| Status color + red
Missed call| Long blinks followed by fast short blink| Status color + red
Incoming call| Fast short blinks| Red
Headset status LED
Headset status | LED indication | Color |
---|---|---|
Power on | One blink Blue | |
Power off | Red | |
Pairing mode | Fast short blinks | Blue |
Pairing successfully | Long blinks | **** |
Blue
Answer a call
Charging| ****
Steady on
| Red
Fully charged| Blue
Base Station pairing LED
- Successful connection – long blue blinks
- Pairing – fast blue and red blinks
CHECK THE BATTERY LEVEL
On Windows you can check the battery level using WIService tray:
- Go to Quick Launch Toolbar - > right-click on Wildix Integration Service icon and check the level of battery (Low, Medium, High):
On macOS you can check the battery level using Headset integration:
-
Go to Menu Bar - > click on Headset Integration icon and check the level of battery (Low, Medium, High):
-
ANSWER A CALL
Press Multi-function button to answer a call. -
ADJUST VOLUME DURING A CALL/ RINGER VOLUME
- Press Volume Up to increase the volume.
- Press Volume Down to decrease the volume.
-
MUTE A MIC
Press Mute button during a call to put a call on hold / resume. -
PUT ON PAUSE/ RESUME A CALL
Press Multi-function button for 2 seconds during a call to put a call on hold / resume. -
END A CALL
Press Multi-function button to finish a call.
Full guide online
References
- Wildix PBX | VoIP Solutions | Unified Communications | WebRTC
- Regulatory Compliance & Safety Information for Wildix Products • Wildix
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>