POLARIS PVCS 1101 HandStickPRO Portable Household Vacuum Cleaner User Manual

POLARIS PVCS 1101 HandStickPRO Portable Household Vacuum Cleaner User Manual

Thank you for choosing POLARIS brand products. Our products are designed to meet the high demands of quality, functionality and design. We are sure that you will be satisfied with the purchase of our company’s new product.
Please, read the user manual carefully before using the device. It contains important information regarding your safety, as well as recommendations for the proper use and care of the device.
Keep this user manual together with the warranty certificate, cash register receipt, if possible, the cardboard box and packing material.

GENERAL INFORMATION

This User Manual will help you get acquainted with the device, the technical data, operation rules, and storage of the household electric vacuum cleaner, model POLARIS PVCS 1101 HandStickPRO (hereinafter referred to as the “vacuum cleaner”, “device”).

SCOPE OF USE

The device is intended only for the household use in accordance with this Manual. The device is not intended for industrial and commercial use. The device is also not intended for the use outdoors and in unheated rooms with the air temperature below + 15 °C and high humidity.
The manufacturer shall not be liable for damage resulting from improper use or use unintended in this Manual.

DESCRIPTION OF THE DEVICE

The device is designed for dry cleaning of surfaces such as tiles, parquet, linoleum, as well as short-pile carpets and upholstery by suction of dry dust and fine dry debris.

Fig. 1

1. Electric floor brush
2. Electric floor brush lock button
3. Pipe
4. Pipe lock button
5. Removable Li-ion battery
6. Battery disconnection button
7. Button for turning on/off the vacuum cleaner and electric floor brush
8. Button for switching the operating modes I/II/III
9. Cover with HEPA filter
10. Button for detachment of the dust container
11. Crevice nozzle
12. Mini-brush
13. Wall mount, nozzle holder
14. Charger

COMPONENT PARTS

1. Vacuum cleaner (main housing) 1 pc.
2. Removable rechargeable Li-ion battery – 1 pc.
3. Electric floor brush 1 pc.
4. Charger (adapter) 1 pc.
5. Wall mount, nozzle holder – 1 pc.
6. Crevice nozzle – 1 pc.
7. Mini-brush – 1 pc.
8. Pipe – 1 pc.
9. User Manual 1 pc.
10. Warranty Certificate 1 pc.

UNPACKING THE DEVICE AND GETTING STARTED

• Open the box, carefully remove the device, release it from all packaging materials.
• Remove all advertising stickers from the housing of the device.
• Check the supply package (see the Component Parts Section).
• Remove all the accessories and the adapter.
• Make sure that all the components of the device are not damaged.

Vacuum cleaner assembly

Attention! The components of the vacuum cleaner are made of plastic and carefully adjusted to each other. To avoid damage to the retainers and seats, do not use force during assembly. Make sure that the parts are installed in the seats without distortions and reliably clicked on the clips.

1. Install the battery (if it is removed), as shown in the figure, along the guides until it clicks: Fig. 2

2. For floor cleaning: Insert the floor brush nozzle into the pipe hole so that the contact pins are inserted into the sockets, and press until they click. Fig. 3 Connect the pipe to the suction pipe. Fig. 4
   

3. Using a set of accessories. Install the accessories directly on the vacuum cleaner’s suction pipe or on the pipe mounted on the suction pipe. Fig. 5

OPERATION

Cleaning floors and carpets

• Make sure that the battery is charged, the adapter is disconnected from the mains and from the device, the filter and dust collector are properly emptied of dust (see the section “CLEANING AND CARE”). Do not use the vacuum cleaner with a filter clogged with dust and a dust bag, this may lead to failure of the vacuum cleaner.

• If necessary, follow steps 1-2 or 1-3 from the previous section.

• To turn on the device, press the on/off button (see. DESCRIPTION OF THE DEVICE).

• The device has three operating modes:
  I (low suction speed and power, long operation time, the mode is started by default when the device is turned on);
  II (average speed and suction power, average operating time);
  III (high suction speed and power).
  To select mode II and mode III, press the mode switch button for the desired number of times after turning on the device (see DESCRIPTION OF THE DEVICE).
  To save battery power, mode I is recommended. If the cleaning efficiency is not sufficient (in the case of severe littering), select the following mode.

• The electric brush is designed to collect household dust from the floor and carpeting using a rotating bristle roller. Its construction is very sensitive to clogging with long hair, wool, thread, etc. In case of clogging, immediately stop using the vacuum cleaner and take measures to clean the bristle roller (see the section “CLEANING AND CARE”).

• To turn off the device, press the on/off button again.

Furniture cleaning

• Make sure that the battery is charged, the adapter is disconnected from the mains and from the device, the filter and dust collector are properly emptied of dust (see the section “CLEANING AND CARE”). Do not use the vacuum cleaner with a filter clogged with dust and a dust bag, this may lead to failure of the vacuum cleaner.

• Attach an optional accessory to the suction port.
  The mini-brush is suitable for cleaning furniture upholstery, and the crevice nozzle is suitable for cleaning hard-to-reach places.

• To turn on the device, press the on/off button.

• Change the mode if necessary (see the description in the previous section).

• To turn off the device, press the on/off button again

In the event of a spontaneous stop of the motor during operation of the device, charge the battery and clean the filter and dust collector.
Additional attachments can be stored in a special wall mounting compartment. To do this, fix the mount on the wall as shown on the figure. Additional accessories are inserted into special racks. Fig. 6

BATTERY CHARGING

Attention!
The battery included in the set may be low of charge. Before the first use, fully discharge the battery and then fully charge it.
Do not charge the battery and do not store the battery in air temperatures below 5 °C and above 40 °C.
Before connecting the device’s adapter to the network, check that its technical specifications (see the “Technical Specifications” section) correspond to the network parameters.

The first charging of the battery can take 8-10 hours.
Further, 4 hours will be enough for a full charge.

It is recommended to charge the battery only when the device signals its imminent discharge (red glow of the charge indicator on the battery case). Do not interrupt the battery charging process until the battery is fully charged. This will extend the battery life.

The battery can only be charged using the adapter included in the set of the device. The battery can be installed on the device or removed from the device before charging.
Fig. 7

1. Insert the adapter plug into the battery socket.
2. Plug in the adapter. A red signal will light up on the battery charge indicator, indicating the beginning of the charge. When the battery is fully charged, the indicator will glow green.
3. You can charge the battery separately from the vacuum cleaner

Attention! The adapter may become warm during charging – this is normal.
The device does not turn on with the charging adapter connected.

BATTERY EXCHANGE

This model of the vacuum cleaner uses removable battery.
If you need to remove the battery, press the battery disconnect button when the device is turned off and remove the battery by sliding it down the sliders.
Attention: removing/installing the battery while the device is operating or while charging is prohibited!
The battery capacity and the continuous operation time of the device decrease over time – this is normal.
If you need to diagnose or replace the battery, contact an authorized service center of POLARIS (the list of service center addresses is included in the package and is also available on the website www.polar.ru)

CLEANING AND CARE

1. Turn off the device, unplug it, and disconnect the adapter from the device if it is connected.
2. Do not immerse the device and charger in water or other liquids.
3. Do not use abrasive materials or organic solvents to clean the device.
4. Wipe metal parts with a clean, dry cloth.
5. Wipe the plastic parts of the appliance with a damp, wrung cloth. There should be no drops of water.
6. Keep the device in a cool, dry place.

Cleaning the dust container

The dust container and filters should be cleaned after each use of the vacuum cleaner.
Do not use a vacuum cleaner with filters clogged with dust, this may cause the failure of the motor.

1. Turn off the device. The adapter must be disconnected from the mains and disconnected from the device.

2. Press the release button of the electric brush on the vacuum cleaner. Disconnect the brush from the pipe. Press the accessory release button. Disconnect the pipe from the suction pipe. Fig. 8

3. While holding the vacuum cleaner by the handle above the trash can, depress the latch on the bottom of the dust collector to open the lid of the dust container and spill out dust and debris. Close the lid. Fig. 9

4. Hold the vacuum cleaner by the handle with the dust container facing down. Drown the release button to detach the dust container, rotate the container at a slight angle in a clockwise direction, and carefully disconnect it down from the vacuum cleaner. Fig. 10

5. Pull up and remove the cover with the HEPA filter.
   To remove the cyclone filter mesh, turn at a slight angle in a clockwise direction (looking from the bottom) as in figure 1. Then, pulling down, remove the tube of the secondary cyclone system for cleaning and washing.
   Turn the HEPA filter assembly in the direction shown in Figure 2 to separate the filter from the cover. This makes it easier to clean or wash the HEPA filter, see
   Fig. 3.
   Shake out the dust from the inner cavity of the HEPA filter, gently tapping it with its lower end on a flat non-metallic surface.
   Wash the filters thoroughly under a weak stream of running cold water without using detergents and dry them at room temperature. Pay special attention to the internal cavity of the HEPA filter.
   A soft bristle brush (not included) is allowed to wash the plastic housing of the cyclone filter, and the use of detergents is not allowed.
   Carefully inspect the elements of the filter system and the HEPA filter. If there are damages, breaks, or deformations, replace the damaged parts.
   Attention: do not use a vacuum cleaner with a wet filter, or with a damaged or missing filter.
   After cleaning or washing and drying, reassemble the filter system in the reverse order. Fig. 11
   

6. To assemble the HEPA filter, use the same steps in the reverse order.

Attention! Do not use force when installing the filter so as not to damage the locking tabs and the filter element.
Install the filter back in the compartment.

Note: It is necessary to clean the HEPA filter in the above manner after each cleaning. If necessary, replace the filter with a new one (the filter is ordered through an authorized service center)

Electric brush cleaning
Clean the brush after each cleaning. Avoid severe clogging of the bristle roller.

1. Turn off the device. The adapter must be disconnected from the mains and disconnected from the device.

2. Disconnect the electric brush from the pipe by pressing the lock button.

3. If there is a small amount of hair and thread wound on the bristle roller, you can cut it with a knife without removing the brush roller from the brush housing. To do this, place a sharp knife between the rows of bristles with the cutting edge outward from the roller, and cut the coiled hair and threads with a movement along the roller.
   Then trimming hair can be easily removed to the outside of the brush housing, for convenience it is allowed to rotate bristle cushion around the axis of rotation manually.

4. If the bristle roller is badly clogged, push the hatch latch on the lower surface of the brush toward the wheel and pull the hatch up, remove the hatch and remove the bristle roller from the brush housing. When the bristle roller is removed from the brush housing, it can be easily cleaned of coiled hair and threads with a sharp knife or scissors. Fig. 12

5. Put the bristle roller into place in the brush body in the reverse order.

6. In case of severe clogging of the brush and drive parts, contact an authorized service center for disassembly and cleaning (work related to cleaning parts of a vacuum cleaner is not included in warranty service).

STORAGE

1. Make sure that the device is unplugged.
2. Clean the device.
3. Dry the device and make sure that the device is stored in a dry, cool place.
4. In case of long-term storage without use, check the battery regularly and charge it if necessary. If the device is not used for a long time, it is recommended to charge the battery every 3 months, having previously completely discharged it for which it is necessary to start the device in operation for the maximum possible time.
5. Electrical devices should be stored in a closed, dry and clean room at an ambient temperature of no lower than 5ºС and no higher than 40°C with a relative humidity of no higher than 70% and no dust, acid or other vapours in the environment that negatively affect the materials of the electrical devices.

TRANSPORTATION

Electrical devices are transported by all means of transport in accordance with the rules for that particular type of carriage of goods in place on a particular type of transport. When transporting the device, use the original factory packaging.
Transportation of devices should exclude the possibility of direct exposure to atmospheric precipitation and aggressive environments.
Attention! After the end of the service, life does not dispose of the device with household waste. Hand it over to a special collection point for future disposal. This will help protect the environment.

SALES

Sales rules have not been established.

DISPOSAL REQUIREMENTS

According to WEEE 2012/19/EU on waste electrical and electronic equipment Directive, do not dispose of the devices with the household waste. It should be transferred to an official separate waste collection center.

TROUBLESHOOTING

This table lists the most common problems that may occur when using the device. If you are unable to solve the problems by your own efforts, contact the customer support center or an authorized service center.

this device
The suction power is insufficient or reduced during operation| 1. There is a blockage in the dust container, filter or nozzle| 1. Clean the dust container. Clean or replace the filter. Check and remove blockages in the nozzle
Electrical discharges during operation and dust sticking to the nozzle body| Static electricity due to low indoor humidity| Take measures to humidify indoor air. Regularly hold the nozzle close to metal objects to remove static charges
Unexpected shutdown of the device during operation| 1.The protective device was triggered due to overheating of the motor 2. The battery is fully discharged (the battery charge indicator flashes red)| Eliminate possible causes of overheating (clogging of the dust collector, filter, and attachments). Allow the appliance to cool down for at least 30 minutes before turning it on again Charge the battery
Unexpected stop of the electric brush during operation of the device| The electric brush is clogged with hair, thread, wool, and other garbage.| Clean the brush roller of the electric brush. If the clean roller does not rotate, contact the service center.

Attention! If you cannot resolve the problem on your own using the steps described above, please contact your POLARIS Authorized Service Center.

SPECIAL SAFETY INSTRUCTIONS WHEN OPERATING VACUUM CLEANER

• Place the device away from heating and other electrical appliances when operating.

• When operating the vacuum cleaner do not place any heating device, their power cords or other heat sources on the floor of the room to be cleaned.

• Do not use the vacuum cleaner without a dust container and filter properly serviced in accordance with this Manual.

• Do not leave the vacuum cleaner propped up in a vertical position during breaks in operation, this may cause it to fall and damage the plastic parts of the case.
  Always install the device on a wall mount, even for short interruptions in operation.

• Do not use abrasives or organic solvents to clean the vacuum cleaner.

• Do not vacuum up the following items and materials:

  • burning objects; ashes, embers, cigarette stubs, etc.;
  • sharp objects: broken glass, needles, drawing pins, paper clips, etc.;
  • printer or copy machine dye, as it is an electrically conductive mixture and cannot be not completely removed from the filter;
  • poisonous, explosive and corrosive substances;
  • asbestos, or asbestos dust, as well as construction debris and waste.
  • construction gypsum-cement-lime dust.
  • wet dust and dirt;
  • large leaf fragments;
  • water and aqueous liquids.
  • Do not vacuum people or pets

• Use only accessories and spare parts recommended by the manufacturer.

• Do not close the air outlet of the vacuum cleaner during operation.

• The device is designed to work only with the original battery and charger supplied. The use of external devices for power and charging is prohibited. This may cause damage to the device.

• Clean the device, dust container and filter after each use.

• If the device is not used for a long time, it is recommended to charge the battery every 3 months, having previously completely discharged it for which it is necessary to start the device in operation for the maximum possible time.

Attention!
In case of any kind of malfunction please contact the POLARIS Authorized Service Center.

GENERAL SAFETY INSTRUCTIONS WHEN OPERATING ELECTRICAL DEVICES

• The device must be operated in accordance with the “Rules for the Technical Operation of Consumer Electrical Installations”.
• The device is intended for household use only. Continued use of the device for commercial purposes may result in overloading it which may result in damage to it or harm to human health.
• The device must only be used for its intended purpose in accordance with this manual.
• Inspect the device each time before turning it on. If the device and the power cord are damaged never plug the device into a power outlet.
• Do not use the device after a fall if there are visible signs of damage. The device must be checked by a qualified professional before use.
• Do not use the device if you are not sure of its performance.
• This device is not intended for use by people (including children) who have physical, nervous or mental disabilities or lack of experience and knowledge unless such persons are supervised or instructed regarding the use of this device by the person responsible for their safety. It is necessary to supervise children in order to prevent their games with the device.
• Do not leave the device and the adapter unattended. Keep them out of the reach of children.
• Do not use the device near a bathtub, sink, or other containers filled with water, or in rooms with high humidity.
• Do not use the device outdoors. Protect the device from heat, direct sunlight, impacts against sharp corners, humidity (never immerse the device in the water or another liquid). Do not plug in the power adapter (do not touch it) with wet hands.
• To charge the battery, use only the charger (adapter) included in the set with this model of the vacuum cleaner. Do not use this adapter for other purposes.
• If the adapter and the power cord are damaged, never plug the adapter into the power outlet. If you need to replace (repair) the adapter, contact an authorized service center. Do not disassemble the adapter!
• Do not charge the battery until it is completely discharged.
• To charge the battery first plug the adapter into the appropriate socket on the vacuum cleaner and then plug the adapter into a power outlet. Do not leave the adapter plugged in after the battery is charged completely.
• Plug the adapter into an AC power source (~) only. Before switching on make sure that the adapter is rated for the voltage used in the grid.
• Before connecting the adapter to the grid make sure that the plug is inserted into the corresponding socket of the device.
• Any erroneous plugin deprives you of the right to warranty service.
• When charging is complete always unplug the adapter from the grid and from the charging socket on the device.
• Do not carry the adapter by its power cord. It is also forbidden to disconnect the adapter from the grid by holding it by the power cord. When unplugging the adapter from the grid, hold onto the adapter case without touching the conductive pins.
• Do not try to disassemble and repair the device yourself in order to keep the warranty for the device and to avoid technical problems. Repairs should only be carried out by qualified service personnel.
• Only original spare parts can be used to repair the device

TECHNICAL SPECIFICATIONS

PVCS 1101 HandStickPRO– household electric vacuum cleaner of POLARIS brand
Dust container volume: 0.6 l
Power supply sourse: Li-Ion 2500 mAh 25.2 V rechargeable battery
Battery charging time: for the first use, 8-10 hours, then up to 4 hours
Battery life: from 9 to 60 min, depending on the selected mode and configuration
Charger PAD 1101 HandStickPRO
Charger specifications
Input voltage: 100-240 V
Frequency: ~ 50-60 Hz
Output voltage: 30 V
Output current: 0.6 А
Class of safety protection – II
Note: Due to the ongoing process of making changes and improvements, there may be some differences between the Manual and the product. The manufacturer hopes that the user will pay attention to this.

CERTIFICATION INFORMATION

The device complies with the following EU Directives:

• 2014/30/ЕU (EMC)
• 2014/35/EU (LVD)
• 2001/95/EC The General Product Safety Directive (GPSD)
•  2011/65/EU ROHS II (Directive Restriction of Hazardous Substance)

Estimated Product Life: 3 years
Warranty period for inverter pump: 10 years
Warranty period for the vacuum cleaner: 24 months from day of purchase
Date of manufacture: indicated on the nameplate of the device
Warranty period for the battery: 6 months from the purchase date

The date of manufacture is indicated on the product.
MANUFACTURER: Polaris Corporation Limited, Unit 1801, 18/F, Jubilee Centre, 46 Gloucester Road, Wanchai, Hong Kong Owner of TM Polaris: Astrata AG., Gewerbestrasse 5, Cham, canton of Zug, 6330, Switzerland Authorized Manufacturer’s Representative in EC: HTV1 CJSC, Schvitrigailos 11A, Vilnius, Lithuania.
Made in China.

WARRANTY POLICY

Product: Electric household vacuum cleaner

Model: PVCS 1101 HandStickPRO

This warranty is valid for 24 months from the product purchase date and implies warranty service of the product in case of detection of defects associated with materials and work. This warranty is valid subject to the following conditions:

1. The manufacturer’s warranty covers all models produced under the POLARIS trademark and purchased from the authorized sellers in the countries where the warranty service is provided (regardless of the place of purchase).
2. The product must be used in strict accordance with the User Manual and compliance with safety rules and requirements.
3. This warranty does not apply to defects arising after the transfer of goods to the consumer due to:
   • Chemical, mechanical or other effects, ingress of foreign objects, liquids, insects and their metabolic products into the product;
   • Improper operation including the use of the product not for its intended purpose, as well as the installation and operation of the product in violation with the requirements of the User Manual and safety rules;
   • Deposits of calcareous sediment, lime scales and scum, due to the use of water with a high content of minerals.
   • The use of the product for purposes for which it was not intended;
   • Normal operation, as well as natural wear and tear, not affecting the functional properties: Mechanical damage to the external or internal surface (dents, scratches, abrasions), natural changes in the colour of the metal, including the appearance of a rainbow and dark spots, as well as corrosion on the metal in the places of damage to the coating and uncovered metal areas;
   • Wear of finishing parts, lamps, batteries, protective screens, trash bins, belts, brushes and other parts with a limited life;
   • Repair of a product made by persons or organizations that are not authorized service centres *;
   • Damage to the product during transportation, its improper use, as well as in connection with unauthorized product design modifications or self-repair.
4. The manufacturer does not bear warranty obligations if the product does not have a passport identification plate, or the data in it is erased or corrected.
5. This warranty is valid only for the products used for personal household needs and does not apply to products that are used for commercial, industrial or professional purposes.

Attention!! The manufacturer shall not be liable for any harm directly or indirectly caused by the POLARIS product to people, pets, the environment, or property damage if this occurs as a result of non-compliance with the rules or conditions of use and installation of the product, intentional or reckless actions of the consumer or third parties.
For all questions related to maintenance, quality control, warranty and post- warranty repair of POLARIS products please contact the seller – an authorized POLARIS dealer.

The manufacture date is indicated on the passport identification plate located on the rear wall of the product.

References

• Polaris — Производитель бытовой техники, климатического оборудования, товаров для красоты и здоровья, посуды.
• Polaris — Производитель бытовой техники, климатического оборудования, товаров для красоты и здоровья, посуды.

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