NAPOLEON PRO285X TravelQ Portable BBQ Instruction Manual
- June 9, 2024
- Napoleon
Table of Contents
- NAPOLEON PRO285X TravelQ Portable BBQ
- PARTS OVERVIEW
- Warranty
- INSTALLATION
- Safe Operating Practices
- DIMENSIONS
- Handle With Care
- Gas Cylinder
- Gas Hose
- Technical Data
- 69 (0.74
- Cylinder Connection
- Leak Testing Instructions
- Lighting Instructions
- Cooking Instructions
- Cleaning Instructions
- Maintenance Instructions
- Parts List
- Troubleshooting
- Ordering Replacement Parts
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
NAPOLEON PRO285X TravelQ Portable BBQ
PARTS OVERVIEW
DANGER
IF YOU SMELL GAS:
- Shut off gas to the appliance.
- Extinguish any open flame.
- Open lid.
- If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.
WARNING
Do not try to light this appliance without reading the “LIGHTING” instructions
section of this manual.
Do not store or use gasoline or other flammable liquids or vapors in the
vicinity of this or any other appliance. An L.P. cylinder not connected for
use must not be stored in the vicinity of this or any other appliance. If the
information in these instructions is not followed exactly, a fire or explosion
may result, causing property damage, personal injury or death.
Notice to Installer: Leave these instructions with the grill owner for future reference.
Wolf Steel Europe BV
De Riemsdijk 22, 4004 LC, Tiel The Netherlands
eu.info@napoleon.com
Warranty
Napoleon President’s 10 Year Limited Warranty
NAPOLEON products are designed with superior components and materials, and are
assembled by trained craftsmen who take great pride in their work. This grill
has been thoroughly inspected by a qualified technician before packaging and
shipping to ensure that you, the customer, receive the quality product you
expect from NAPOLEON.
NAPOLEON warrants that components in your new NAPOLEON product will be free
from defects in material and workmanship from the date of purchase, for the
following period:
- Aluminum castings/stainless steel base Stainless steel lid 10 years
- Porcelain-enameled lid 10 years
- Painted steel lid 10 years
- Stainless steel tube burner 5 years plus 10
- Stainless steel flame protection inserts 5 years plus 10
- Porcelainized cast iron cooking grids 5 years plus 10
- Ceramic infrared burner (excluding mesh) 5 years plus 10
- Porcelain flame protection inserts 3 years plus 10
- All other parts 2 years
Plus 10 refers to an extended warranty period, during which we supply spare part to the purchaser at 50% of the current retail price for an additional 10 years.
Conditions and Limitations
This Limited Warranty creates a warranty period as specified in the
aforementioned table, for any product purchased through an authorized NAPOLEON
dealer, and entitles the original purchaser to the specified coverage in
respect of any component replaced within the warranty period, either by
NAPOLEON or an authorized NAPOLEON dealer, to replace a component of such
product that has failed in normal private use as a result of a manufacturing
defect. The “50% off” indicated in the table means the component is made
available to the purchaser at a 50% discount off the regular retail price of
the component for the period indicated. This Limited Warranty does not cover
accessories or bonus items.
For greater certainty, “normal private use” of a product means that the
product: has been installed by a licensed, authorized service technician or
contractor, in accordance with the installation instructions included with the
product and all local and national building and fire codes; has been properly
maintained; and has not been used as a communal amenity or in a commercial
application.
Similarly, “failure” does not include: over-firing, blow outs caused by
environmental conditions such as strong winds or inadequate ventilation,
scratches, dents, corrosion, deterioration of painted and plated finishes,
discoloration caused by heat, abrasive or chemical cleaners or UV exposure,
chipping of porcelain enameled parts, or damages caused by misuse, accident,
hail, grease fires, lack of maintenance, hostile environments such as salt or
chlorine, alterations, abuse, neglect or parts installed from other
manufacturers.
Should deterioration of parts occur to the degree of non-performance (rusted
through or burnt through) within the duration of the warranted coverage, a
replacement part will be provided. The replacement component is the sole
responsibility of NAPOLEON defined by this Limited Warranty; in no event will
NAPOLEON be responsible for installation, labor or any other costs or expenses
related to the re-installation of a warranted part, for any incidental,
consequential, or indirect damages or for any transportation charges, labor
costs or export duties.
This Limited Warranty is provided in addition to any rights afforded to you by
local laws. Accordingly, this Limited Warranty imposes no obligation upon
NAPOLEON to keep parts in stock. Based on the availability of parts, NAPOLEON
may at its discretion discharge all obligations by providing a customer a
prorated credit towards a new product. After the first year, with respect to
this Limited Warranty NAPOLEON may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding to the original
warranted purchaser the wholesale price of any warranted but defective
part(s).
The bill of sale or copy will be required together with a serial number and a
model number when making any warranty claims from NAPOLEON. NAPOLEON reserves
the right to have its representative inspect any product or part prior to
honoring any warranty claim. You must contact NAPOLEON Customer Service or an
authorized NAPOLEON dealer to obtain the benefit of the warranty coverage
.
WARNING! Failure to follow these instructions could result in property damage, personal injury or death. Read and follow all warnings and instructions in this manual prior to operating grill.
INSTALLATION
CAUTION! Ensure drip pan is empty and clean before transporting grill in vertical position.
Safe Operating Practices
- This gas grill must be assembled exactly according to the instructions in the manual. If the grill was store assembled, you must review the assembly instructions to confirm correct assembly and perform the required leak tests before operating the grill.
- Read the entire instruction manual before operating the gas grill.
- This gas grill must only be used outdoors in a well-ventilated space and must not be used inside a building, garage, screened in porch, gazebo or any other enclosed area.
- This gas grill is designed for propane, butane or a propane/butane mix only.
- Do not locate in windy settings. High winds adversely affect the cooking performance of the gas grill.
- Under no circumstances should this gas grill be modified. Parts sealed by the manufacturer, licensed authorized service technician or contractor must not be manipulated by the user.
- Do not operate unit under any combustible construction.
- Maintain proper clearance to combustibles 18” (457mm) to rear of unit, 18” (457mm) to sides). Additional clearance is recommended near vinyl siding or panes of glass.
- The gas supply hose must be installed in a manner that will not allow contact with any hot surfaces of the grill while in use or in the storage/travel mode.
- The gas cartridge must be disconnected when the gas grill is not in use.
- When the gas cartridge is connected to the appliance, the gas grill and cartridge must be stored outdoors in a well-ventilated space.
- When the gas grill is to be stored indoors, the connection between the propane cartridge and the gas grill must be disconnected and the cartridge removed and stored outdoors in a well ventilated space out of reach of children. Disconnected cartridges must not be stored in a building, garage or any other enclosed area.
- Inspect the gas supply hose before each use. If there is evidence of excessive abrasion or wear or the hose is cut, it must be replaced, prior to using the gas grill, with a replacement hose assembly specified by the grill manufacturer.
- Never store a spare cartridge under or near this grill.
- Do not route hose underneath drip pan – proper hose clearance to bottom of unit must be maintained.
- Leak test the unit before initial use, annually and whenever any gas components are replaced.
- Follow the lighting instructions carefully when operating the grill.
- Do not light burners with lid closed.
- Adults and especially children should be alerted to the hazards of high surface temperatures. Young children should be supervised near the gas grill.
- Do not leave grill unattended when operating.
- Do not move grill when hot or operating.
- Keep any electrical supply cord and gas supply hose away from any heated surfaces.
- Ensure sear plate (if equipped) is positioned properly.
- Clean grease tray and sear plates (if equipped) regularly to avoid build-up, which may lead to grease fires.
- Do not use water, beer, or any other liquids to control flare-ups.
- Do not use a pressure washer to clean any part of the unit.
- This gas grill is not intended for commercial use.
- This gas grill is not intended for and should never be used as a heater.
DIMENSIONS
Handle With Care
CAUTION! Use care when handling or transporting your grill to prevent damage and misalignment of internal components. Although this grill has been designed with mobility in mind, rough handling or abuse will result in damage to internal components, preventing your grill from operating properly.
Correct Disposal Of This Product
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for
environmental safe recycling.
Gas Cylinder
Use only gas cylinders, which meet national and regional codes. For optimal performance the grill should be operated on propane. Ensure that the cylinder can provide enough fuel to operate the appliance. If in doubt, check with your local gas supplier.
- Use caution when handling the cylinder valve.
- Never connect a cylinder, which does not meet local codes.
- Spare cylinders must not be stored in close proximity of an operating unit. Cylinders must not be exposed to extreme heat or direct sunlight.
WARNING! Ensure that the hose is routed to maintain proper clearance to the underside of the unit. Hoses that contact high temperature surfaces may melt and leak, causing a fire.
Cylinder Connection: Ensure that the gas regulator hose is kink free. Remove the cap or plug from the cylinder fuel valve. Tighten regulator to cylinder valve. Leak test all joints prior to using the barbecue. A leak test must be performed annually, and each time a cylinder is hooked up, or if a part of the gas system is replaced.
Example Cylinder
Gas Hose
- If the hose and regulator are not included by the manufacturer, then only hoses and regulators which meet national and regional codes are to be used.
- Ensure that the hose does not come into contact with grease, other hot drippings, or any hot surfaces on the appliance.
- Check hose regularly. In the case of rips, melting or wear, replace hose before using the appliance.
- The recommended hose length is 0.9m. The hose must not be longer than 1.5m.
- Ensure that the hose is twist and kink free when installed.
- Replace the hose before expiry date printed on the hose.
WARNING!
- Do not route hose underneath drip pan.
- Ensure all connections are tightened using two wrenches. Do not use Teflon tape or pipe dope on any hose connection.
- Ensure the hose does not contact any high temperature surfaces, or it may melt and leak causing a fire.
Technical Data
The following table lists input values for the appliance.
Burner|
Orifice Size
|
(Gross) Heat Input (Total)
|
Gas Usage (Total)
---|---|---|---
I
|
II
|
I
|
II
|
I
|
II
69 (0.74
mm)
| #73 (0.61
mm)
|
4.1kW
|
4.1kW
|
301 g/hr
|
301 g/hr
Certified Gases / Pressures – Check rating plate to ensure that it corresponds with following list.
Gas Category | I3B/P(30) | I3+(28-30/37) | I3B/P(50) |
---|---|---|---|
Orifice Sizes(see above) | I | I | II |
Gases / Pressures | Butane and Propane |
at 30mbar
| Butane 28-30mbar
Propane 37mbar
| Butane and Propane
at 50mbar
Countries| BE, BG, CY, DK, EE, FI,
FR, GB, HR, HU, IS, IT,
LT, LU, MT, NL, NO,
RO, SE, SI, SK, TR
| BE, CH, CY, CZ, ES, FR,
GB, GR, IE, IT, LT, LU, LV, PT, SK, SI
| AT, CH, DE, SK
Do not tamper with or modify regulator. Use only regulators which supply the pressure listed in the table above. For replacement, use only the regulator specified by the manufacturer.
Cylinder Connection
NOTE! Some regulator hoses contain a nut and a left hand thread, and others must press ON to connect and OFF to detach. Follow the instructions provided below for the appropriate regulator hose.
Leak Testing Instructions
WARNING! A leak test must be performed annually and each time a cylinder
is hooked up or if a part of the gas system is replaced.
WARNING! Never use an open flame to check for gas leaks. Be certain no
sparks or open flames are in the area while you check for leaks. Sparks or
open flames will result in a fire or explosion, damage to property, serious
bodily injury, or death.
Leak testing: This must be done before initial use, annually, and
whenever any gas components are replaced or serviced. Do not smoke while
performing this test, and remove all sources of ignition. See Leak Testing
Diagram for areas to check. Turn all burner controls to the off position. Turn
gas supply valve on.
Brush a half-and-half solution of liquid soap and water onto all joints and
connections of the regulator, hose, manifolds and valves.
Bubbles will indicate a gas leak. Either tighten the loose joint or have the
part replaced with one recommended by the Napoleon Customer Solutions
department and have the grill inspected by a certified gas installer.
If the leak cannot be stopped, immediately shut off the gas supply, and have
the grill inspected by a certified gas installer or dealer. Do not use the
grill the leak been corrected.
Lighting Instructions
WARNING! Open lid Off Position
WARNING! Ensure all burner controls are in the off position. Slowly turn on the cylinder gas supply valve.
Main Burner Lighting
1. Open grill lid
2. Push and turn any main burner control knob slowly to the ‘hi’ position. This action
will ignite the selected burner.
3. If the burner does not ignite, then immediately turn the control knob back to the ‘off’ position and repeat step 2 several times.
4. If the burner will not ignite within 5 seconds, turn the control knob to the ‘off’ position and wait 5 minutes for any excess gas to dissipate, either repeat steps 2 and 3
or light with a match.
5. If lighting the unit with a match, clip the match into the supplied lighting rod. Hold
the lit match down through the grill while turning the corresponding burner valve to high.
Cooking Instructions
WARNING! Do not use this grill under extended awnings. Failure to follow
these instructions could result in a fire or personal injury.
DANGER! Allow the grill to cool to the touch before moving or storing.
Failure to do so could result in a fire resulting in property damage, personal
injury or death.
Initial Lighting: When lit for the first time, the gas grill emits a
slight odor. This is a normal temporary condition caused by the “burn-in” of
internal paints and lubricants used in the manufacturing process and does not
occur again. Simply run the main burners on high for approximately one-half
hour.
Main Burner Use: When searing foods, we recommend preheating the grill by
operating all main burners in the high position with the lid closed for
approximately 10 minutes. Food cooked for short periods of time (fish,
vegetables) can be grilled with the lid open. Cooking with the lid closed will
ensure higher, more even temperatures that can reduce cooking time and cook
meat more evenly. Food that has a cooking time longer than 30 minutes, such as
roasts, can be cooked indirectly (with the burner lit opposite to the food
placement). When cooking very lean meats, such as chicken breasts or lean
pork, the grids can be oiled before pre-heating to reduce sticking. Cooking
meat with a high degree of fat content can create flare-ups. Either trim the
fat or reduce temperatures to inhibit this. Should a flare-up occur, move food
away from the flames and reduce the heat. Leave the lid open. See Your All
Season Grill cookbook by Napoleon for more detailed instructions.
Cleaning Instructions
WARNING! Always wear protective gloves and safety glasses when servicing
your grill.
WARNING! To avoid the possibility of burns, maintenance should be done
only when the grill is cool. Avoid unprotected contact with hot surfaces.
Ensure all burners are turned off. Clean grill in an area where cleaning
solutions will not harm decks, lawns, or patios. Do not use oven cleaner to
clean any part of this gas grill. Do not use a self-cleaning oven to clean
cooking grids or any other parts of the gas grill. Barbecue sauce and salt can
be corrosive and will cause rapid deterioration of the gas grill components
unless cleaned regularly.
Note: Stainless steel tends to oxidize or stain in the presence of
chlorides and sulfides, particularly in coastal areas and other harsh
environments, such as the warm, highly humid atmosphere around pools and hot
tubs. These stains could be perceived as rust, but can be easily removed or
prevented. To provide stain prevention and removal, wash all stainless steel
and chrome surfaces every 3-4 weeks or as often as required with fresh water
and/or stainless steel cleaner.
Cast Iron Cooking Grids: The cast iron cooking grids supplied with your
new grill offer superior heat retention and distribution. By regularly
seasoning your grids you are adding a protective coating, which will aid in
resisting corrosion and increase your grids non-stick capabilities.
First Time Use: Wash the cooking grids by hand with mild dish soap and
water to remove any residue from the manufacturing process (never wash in a
dish washer). Rinse thoroughly with hot water and dry completely with a soft
cloth. This is important to avoid moisture from entering the cast iron.
Seasoning: Using a soft cloth, spread VEGETABLE SHORTENING over the
entire grid surface ensuring all grooves and corners are covered. Do not use
salted fats such as butter or margarine. Pre-heat your grill for 15 minutes,
then place the seasoned cooking grids in the grill. Turn the burner control
knobs to medium with the lid closed. Allow the cooking grids to heat for
approximately one-half hour. Turn all the burners to the “OFF” position and
turn the gas off at the source. Let the cooking grids stand until cool. This
procedure should be repeated several times throughout the season, although it
is not required for daily use (follow daily usage procedure below).
Daily Usage: Before pre-heating, and cleaning with a brass wire grill
brush, coat the entire top surface of the cooking grids with VEGETABLE
SHORTENING. Pre-heat the grill and then brush away any unwanted residue with a
brass wire brush.
Cleaning Inside The Gas Grill : Remove the cooking grids. Use a brass
wire brush to clean loose debris from casting sides and underneath the lid.
Brush all debris from inside the gas grill into the removable drip pan.
Drip Pan: Accumulated grease is a fire hazard. Clean the drip pan
frequently to avoid grease buildup. Grease and excess drippings pass through
to the drip pan, located beneath the gas grill and accumulate. To clean, slide
the drip pan free of the grill. Never line the drip pan with aluminum foil,
sand or any other material as this could prevent the grease from flowing
properly. The pan should be scraped out with a putty knife or scraper.
CAUTION! Ensure drip pan is empty and clean before transporting grill in
vertical position.
Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel
wool on any painted, porcelain or stainless steel parts of your Napoleon
Grill. Doing so will scratch the finish. Exterior grill surfaces should be
cleaned with warm soapy water while the metal is still warm to the touch. To
clean stainless surfaces, use a stainless steel or a non-abrasive cleaner.
Always wipe in the direction of the grain. Over time, stainless steel parts
discolor when heated, usually to a golden or brown hue. This discoloration is
normal and does not affect the performance of the grill. Porcelain enamel
components must be handled with additional care. The baked-on enamel finish is
glass-like, and will chip if struck. Touch-up enamel is available from your
Napoleon Grill dealer.
Maintenance Instructions
We recommend this gas grill be thoroughly inspected and serviced annually by a
qualified service person.
At all times keep the gas grill area free from combustible materials, gasoline
and other flammable vapors and liquids. Do not obstruct the flow of
ventilation and combustion air.
WARNING! Always wear protective gloves and safety glasses when cleaning
your grill.
WARNING! Turn off the gas at the source and disconnect the unit before
servicing. To avoid the possibility of burns, maintenance should be done only
when the grill is cool. A leak test must be performed annually and whenever
any component of the gas train is replaced or gas smell is present.
Burner: The burner is made from heavy wall 304 stainless steel, but
extreme heat and a corrosive environment can cause surface corrosion to occur.
This can be removed with a brass wire brush.
CAUTION! Beware of Spiders.
Spiders and insects are attracted to the smell of propane and natural gas. The
burner is equipped with an insect screen on the air shutter, which reduces the
likelihood of insects building nests inside the burner but does not entirely
eliminate the problem. A nest or web can cause the burner to burn with a soft
yellow or orange flame or cause a fire (flashback) at the air shutter
underneath the control panel. To clean the inside of the burner, it must be
removed from the gas grill: Remove the screw (s) that attach the cross light
bracket and the burner to the base. Slide the burner back and upwards to
remove. Cleaning: Use a flexible venturi tube brush to clean the inside of the
burner. Shake any loose debris from the burner through the gas inlet. Check
the burner ports and valve orifices for blockages. Burner ports can close over
time due to cooking debris and corrosion; use an opened paperclip to clean
them. The ports are easier to clean if the burner is removed from the grill,
but it can also be done with the burner installed.
CAUTION! Take care not to enlarge the holes.
Ensure the insect screen is clean, tight, and free of any lint or other
debris.
Reinstallation: Reverse the procedure to reinstall the burner. Check that the
valve enters the burner when installing. Replace cross light bracket and
tighten screws to complete reinstallation.
WARNING! When reinstalling the burner after cleaning it is very important that the valve/orifice enters the burner tube before lighting your gas grill. If the valve is not inside the burner tube a fire or explosion could occur .
CAUTION! Check for abrasions, melting, cuts, and cracks in the hose. If any of these conditions exist, do not use the gas grill. Have the part replaced by your Napoleon Grill dealer or qualified gas installer.
Cast Aluminum Lid: Your grill is equipped with a cast aluminum lid which
will not rust and can easily be refinished. The inside of the lid is raw
aluminum, flow marks and releasing agent marks may be present, this is not a
defect but marks from the mold which is used in the manufacturing process.
Clean the lid periodically with warm soapy water. Although cast aluminum will
not rust, high temperatures and weathering can cause oxidation to occur on
aluminum surfaces. This appears as white spots on the casting. To refinish
these areas, clean first and sand lightly with fine sandpaper. Wipe the
surface to remove any residue and paint with high temperature barbecue paint.
Protect surrounding areas from over-spray. Follow the manufacture’s directions
for curing.
Parts List
Item | Part # | Description | PRO285X-BK | PRO285X-MK-PHM |
---|---|---|---|---|
1 | N325-0085-SS1SG | cart handle | x | |
N325-0085-BK1FL | cart handle, matte black | x | ||
2 | N120-0023 | nylon cap | x | x |
3 | Z570-0036 | 1/4-20 x 7/8” screw | x | x |
4 | N325-0086-SS1SG | cart shelf handle | x | |
N325-0086-BK1FL | cart shelf handle, matte black | x | ||
5 | N120-0022 | left self cap | x | x |
6 | N120-0021 | right shelf cap | x | x |
7 | N570-0013 | #8 X 5/8” screw | x | x |
8 | N590-0237 | scissor cart shelf | x | x |
9 | N570-0076 | #8 x 1/2” screw | x | x |
10 | N570-0111 | #14 x 1 1/4” screw | x | x |
11 | N010-0804-SS1SG | front cart beam | x | |
N010-0804-BK1FL | front cart beam, matte black | x | ||
N160-0017 | flex line clip | x | x | |
12 | N010-0805-SS1SG | rear cart beam | x | |
N010-0805-BK1FL | rear cart beam, matte black | x | ||
13 | N525-0047-BK1SG | sliding track rail | x | x |
14 | N530-0032 | regulator hose DE | x | x |
N530-0033 | regulator hose NL | x | x | |
N530-0037 | regulator hose UK | x | x | |
N530-0046 | regulator hose CZ | x | x | |
N530-0034 | regulator hose DK | x | x | |
N530-0034 | regulator hose NO, FI, ES | x | x | |
N530-0038 | regulator hose FR | x | x | |
N530-0035 | regulator hose SE | x | x | |
N530-0036 | regulator hose IT | x | x | |
N530-0044 | regulator hose PL | x | x | |
N530-0043 | regulator hose RU | x | x | |
15 | N080-0356-BK1SG | hose mount fitting adapter bracket | x | x |
16 | N570-0086 | #14 x 1/2” screw | x | x |
17 | N135-0045-BK1HT | base | x | x |
18 | N570-0104 | 10-24 x 3/8” screw | x | x |
19 | N475-0319 | control panel | x | x |
20 | N010-0825 | manifold 50mbar (DE) | x | x |
N010-0773 | manifold 30mbar (CE) | x | x | |
21 | N570-0078 | 10-24 x 3/8” screw | x | x |
22 | N585-0089-BK1HT | control panel heat shield | x | x |
23 | N380-0020-RD | control knob | x | |
N380-0042-BK | control knob, black | x | ||
24 | N200-0109-BK1HT | right leg cover | x | x |
25 | N200-0108-BK1HT | left leg cover | x | x |
26 | N710-0079 | drip pan | x | x |
Item | Part # | Description | PRO285X-BK | PRO285X-MK-PHM |
--- | --- | --- | --- | --- |
27 | N010-0821 | left drip pan bracket | x | x |
28 | N010-0822 | right drip pan bracket | x | x |
29 | N570-0073 | 1/4-20 x 3/8” screw | x | x |
30 | Z570-0033 | 10-24 x 12mm screw | x | x |
31 | N100-0047 | right burner | x | x |
32 | N100-0046 | left burner | x | x |
33 | N655-0158 | left bottom support handle | x | |
N655-0158-BK1HT | left bottom support handle, matte black | x | ||
34 | N655-0159 | right bottom support handle | x | |
N655-0159-BK1HT | right bottom support handle, matte black | x | ||
35 | Z570-0029 | 10-24 x 35mm screw | x | x |
36 | N325-0082 | top/bottom handle | x | x |
37 | N485-0023 | clevis pin | x | x |
38 | N485-0021 | cotter pin | x | x |
39 | N080-0302 | cross light bracket | x | x |
40 | N305-0087-BK2FL | left cooking grid | x | x |
41 | N305-0088-BK2FL | right cooking grid | x | x |
42 | N735-0018 | leg pivot washer | x | x |
43 | N720-0067-SS1SG | foot frame tube | x | |
N720-0067-BK1FL | foot frame tube, matte black | x | ||
44 | N272-0001 | scissor cart foot | x | x |
45 | N325-0084 | scissor cart foot handle | x | x |
46 | N160-0037 | CE tank strap bracket | x | x |
47 | N010-0806-SS1SG | wheel side frame | x | |
N010-0806-BK1FL | wheel side frame, matte black | x | ||
48 | Z745-0001 | wheel | x | |
Z745-0001-BK | wheel, black | x | ||
49 | N015-0009 | axle | x | x |
50 | N160-0026 | side shelf folding clip | x | x |
51 | N450-0043 | axle cap | x | x |
52 | N655-0200 | left top handle support | x | |
N655-0200-BK1HT | left top handle support, matte black | x | ||
53 | N655-0201 | right top handle support | x | |
N655-0201-BK1HT | right top handle support, matte black | x | ||
54 | N390-0003 | handle latch | x | x |
55 | N685-0017 | temperature gauge | x | |
N685-0017-BK | temperature gauge, black | x | ||
56 | N135-0048-BK1HG | lid casting | x | |
N135-0048-BK1HL | lid casting, matte black | x | ||
57 | W450-0027 | 1/2” brass nut | x | x |
58 | N255-0057 | 3/8” – 1/4” union fitting | x | x |
59 | N255-0014 | fitting | x | x |
60 | N640-0003 | regulator strap | x | x |
Item | Part # | Description | PRO285X-BK | PRO285X-MK-PHM |
--- | --- | --- | --- | --- |
61 | N735-0019 | 8mm washer | x | x |
62 | N570-0108 | M8 x 35mm screw | x | x |
63 | N570-0109 | M8 x 60mm screw | x | x |
64 | Z450-0015 | M8 nut | x | x |
65 | N485-0022 | 8 x 50mm clevis pin | x | x |
66 | N570-0110 | shoulder screw | x | x |
67 | N720-0060 | manifold flex | x | x |
68 | N555-0097 | lighting rod | x | x |
69 | N390-0004-BK1SG | slide lock latch | x | x |
70 | N630-0006 | spring | x | x |
71 | N390-0005-SS1SG | slide handle latch | x | |
N390-0005-BK1FL | slide handle latch, matte black | x | ||
72 | N500-0042B | slide handle | x | x |
73 | Z570-0023 | 10-24 x 6mm screw | x | x |
74 | N010-0942-BK | lid assembly | x | |
N010-0942-MK | lid assembly, matte black | x | ||
75 | N475-0319-SER | control panel assembly 30 mbar | x | |
N475-0319-DE-SER | control panel assembly 50 mbar | x | ||
N010-1461-SER | control panel assembly 30 mbar, matte black | x | ||
N010-1462-SER | control panel assembly 50 mbar, matte black | x | ||
76 | N010-0943-BK | top handle assembly | x | |
N010-1463-MK-SER | top handle assembly, matte black | x | ||
77 | N010-0820-SER | side shelf assembly | x | |
N010-0820-MK-SER | side shelf assembly, matte black | x | ||
78 | N325-0082B-SER | bottom handle assembly | x | |
N010-1464-MK-SER | bottom handle assembly, matte black | x | ||
79 | N325-0084-SER | scissor cart foot handle assembly | x | x |
80 | N525-0047-BK1SG-SER | rail sliding track assembly | x | |
N010-1465-SER | rail sliding track assembly, matte black latch | x | ||
81 | Z570-0037 | 10-24 x 38mm screw | x | x |
82 | N640-0004 | tank strap | x | x |
83 | N570-0099 | #14 x 3/4” screw | x | x |
84 | N320-0006 | anti-slip tank guard | x | x |
85 | Z735-0015 | washer | x | x |
71286 | warming rack | ac | x | |
56080 | griddle | ac | ac | |
61288 | cover | ac | ac | |
62006 | kit of 5 replacement grease trays | ac | ac |
Troubleshooting
Problem | Possible Causes | Solution |
---|---|---|
Low heat / Low flame when valve turned to high. | Blockage of gas. |
Improper preheating.
| Check for spider webs in the burner or orifice.
Preheat grill with main burners on high for 5 to 10
minutes.
Excessive flare-ups/
uneven heat.
| Improper preheating.
Excessive grease and ash build up in drip pan.
| Preheat grill with both main burners on high for 5 to
10 minutes.
Clean drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
Burners burn with yellow flame, accompanied by the smell of gas.| Possible spider web or other debris, or improper air shutter adjustment.| Thoroughly clean burner by removing. See general
maintenance instructions. Open air shutter slightly according to combustion air adjustment instructions. (This must be done by a qualified gas installer.)
Flames lift away from burner, accompanied by the smell of gas, and possibly
difficulties in lighting.| Improper air shutter adjustment.| Close air shutter
slightly according to combustion air adjustment instructions. (This must be
done by a qualified gas installer.)
Burner will not light with the igniter, but will light with a match.| Jet-fire
outlet is dirty or clogged.| Clean jet-fire outlet with a soft bristle brush.
Humming regulator.| Normal occurrence on hot days.| This is not a defect. It
is caused by internal vibrations in the regulator and does not affect the
performance or safety of the gas grill. Humming regulators will not be
replaced.
“Paint” appears to be peeling inside lid or hood.| Grease build-up on inside
surfaces.| This is not a defect. The peeling is caused by hardened grease,
which dries into paint-like shards that flake off. Regular cleaning will
prevent this. See cleaning instructions.
Burner output on “high” setting is too low. (Rumbling noise and fluttering
blue flame at burner surface.)
| Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in
venturi tube.
| Check gas level in propane cylinder. Reposition supply hose as necessary. Clean burner orifice.
Clean out venturi tube.
KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Information
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
(Record information here for easy reference)
For replacement parts and warranty claims, contact the Napoleon dealer where
the product was purchased.
Before contacting the dealer, check the Napoleon Grills Website for more
extensive cleaning, maintenance, troubleshooting and parts replacement
instructions at www.napoleon.com.
To process a claim, the following information is required:
- Model and serial number of the unit.
- Part number and description.
- A concise description of the problem (‘broken’ is not sufficient).
- Proof of purchase (photocopy of the invoice).
In some cases, Napoleon could request to have the parts returned to the
factory for inspection before providing replacement parts.
Before contacting Napoleon dealer, please note that the following items are
not covered by the warranty:
- Costs for transportation, brokerage or export duties.
- Labour costs for removal and reinstallation.
- Costs for service calls to diagnose problems.
- Discolouration of stainless steel parts.
- Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner or other harsh chemicals).
References
- Napoleon® Canada | Barbecue Grills, Fireplaces, Heating & Cooling
- Napoleon® | Grills und Elektrokamine
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>