NAPOLEON PRO285X TravelQ Portable BBQ Instruction Manual

June 9, 2024
Napoleon

NAPOLEON-lgoo

NAPOLEON PRO285X TravelQ Portable BBQ

NAPOLEON-PRO285X-TravelQ-Portable-BBQ-product

PARTS OVERVIEW

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8

DANGER

IF YOU SMELL GAS:

  • Shut off gas to the appliance.
  • Extinguish any open flame.
  • Open lid.
  • If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

WARNING

Do not try to light this appliance without reading the “LIGHTING” instructions section of this manual.
Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance. An L.P. cylinder not connected for use must not be stored in the vicinity of this or any other appliance. If the information in these instructions is not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.

Notice to Installer: Leave these instructions with the grill owner for future reference.

Wolf Steel Europe BV
De Riemsdijk 22, 4004 LC, Tiel The Netherlands
eu.info@napoleon.com

Warranty

Napoleon President’s 10 Year Limited Warranty
NAPOLEON products are designed with superior components and materials, and are assembled by trained craftsmen who take great pride in their work. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:

  • Aluminum castings/stainless steel base Stainless steel lid 10 years
  • Porcelain-enameled lid 10 years
  • Painted steel lid 10 years
  • Stainless steel tube burner 5 years plus 10
  • Stainless steel flame protection inserts 5 years plus 10
  • Porcelainized cast iron cooking grids 5 years plus 10
  • Ceramic infrared burner (excluding mesh) 5 years plus 10
  • Porcelain flame protection inserts 3 years plus 10
  • All other parts  2 years

Plus 10 refers to an extended warranty period, during which we supply spare part to the purchaser at 50% of the current retail price for an additional 10 years.

Conditions and Limitations
This Limited Warranty creates a warranty period as specified in the aforementioned table, for any product purchased through an authorized NAPOLEON dealer, and entitles the original purchaser to the specified coverage in respect of any component replaced within the warranty period, either by NAPOLEON or an authorized NAPOLEON dealer, to replace a component of such product that has failed in normal private use as a result of a manufacturing defect. The “50% off” indicated in the table means the component is made available to the purchaser at a 50% discount off the regular retail price of the component for the period indicated. This Limited Warranty does not cover accessories or bonus items.
For greater certainty, “normal private use” of a product means that the product: has been installed by a licensed, authorized service technician or contractor, in accordance with the installation instructions included with the product and all local and national building and fire codes; has been properly maintained; and has not been used as a communal amenity or in a commercial application.
Similarly, “failure” does not include: over-firing, blow outs caused by environmental conditions such as strong winds or inadequate ventilation, scratches, dents, corrosion, deterioration of painted and plated finishes, discoloration caused by heat, abrasive or chemical cleaners or UV exposure, chipping of porcelain enameled parts, or damages caused by misuse, accident, hail, grease fires, lack of maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers.
Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided. The replacement component is the sole responsibility of NAPOLEON defined by this Limited Warranty; in no event will NAPOLEON be responsible for installation, labor or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential, or indirect damages or for any transportation charges, labor costs or export duties.
This Limited Warranty is provided in addition to any rights afforded to you by local laws. Accordingly, this Limited Warranty imposes no obligation upon NAPOLEON to keep parts in stock. Based on the availability of parts, NAPOLEON may at its discretion discharge all obligations by providing a customer a prorated credit towards a new product. After the first year, with respect to this Limited Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON. NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty claim. You must contact NAPOLEON Customer Service or an authorized NAPOLEON dealer to obtain the benefit of the warranty coverage .NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig 1

WARNING! Failure to follow these instructions could result in property damage, personal injury or death. Read and follow all warnings and instructions in this manual prior to operating grill.

INSTALLATION

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10 NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig
11 NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig
12 NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig
13 NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig
14NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig
15

CAUTION! Ensure drip pan is empty and clean before transporting grill in vertical position.NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig
16

Safe Operating Practices

  • This gas grill must be assembled exactly according to the instructions in the manual. If the grill was store assembled, you must review the assembly instructions to confirm correct assembly and perform the required leak tests before operating the grill.
  • Read the entire instruction manual before operating the gas grill.
  • This gas grill must only be used outdoors in a well-ventilated space and must not be used inside a building, garage, screened in porch, gazebo or any other enclosed area.
  • This gas grill is designed for propane, butane or a propane/butane mix only.
  • Do not locate in windy settings. High winds adversely affect the cooking performance of the gas grill.
  • Under no circumstances should this gas grill be modified. Parts sealed by the manufacturer, licensed authorized service technician or contractor must not be manipulated by the user.
  • Do not operate unit under any combustible construction.
  • Maintain proper clearance to combustibles 18” (457mm) to rear of unit, 18” (457mm) to sides). Additional clearance is recommended near vinyl siding or panes of glass.
  • The gas supply hose must be installed in a manner that will not allow contact with any hot surfaces of the grill while in use or in the storage/travel mode.
  • The gas cartridge must be disconnected when the gas grill is not in use.
  • When the gas cartridge is connected to the appliance, the gas grill and cartridge must be stored outdoors in a well-ventilated space.
  • When the gas grill is to be stored indoors, the connection between the propane cartridge and the gas grill must be disconnected and the cartridge removed and stored outdoors in a well ventilated space out of reach of children. Disconnected cartridges must not be stored in a building, garage or any other enclosed area.
  • Inspect the gas supply hose before each use. If there is evidence of excessive abrasion or wear or the hose is cut, it must be replaced, prior to using the gas grill, with a replacement hose assembly specified by the grill manufacturer.
  • Never store a spare cartridge under or near this grill.
  • Do not route hose underneath drip pan – proper hose clearance to bottom of unit must be maintained.
  • Leak test the unit before initial use, annually and whenever any gas components are replaced.
  • Follow the lighting instructions carefully when operating the grill.
  • Do not light burners with lid closed.
  • Adults and especially children should be alerted to the hazards of high surface temperatures. Young children should be supervised near the gas grill.
  • Do not leave grill unattended when operating.
  • Do not move grill when hot or operating.
  • Keep any electrical supply cord and gas supply hose away from any heated surfaces.
  • Ensure sear plate (if equipped) is positioned properly.
  • Clean grease tray and sear plates (if equipped) regularly to avoid build-up, which may lead to grease fires.
  • Do not use water, beer, or any other liquids to control flare-ups.
  • Do not use a pressure washer to clean any part of the unit.
  • This gas grill is not intended for commercial use.
  • This gas grill is not intended for and should never be used as a heater.

DIMENSIONS

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Handle With Care

CAUTION! Use care when handling or transporting your grill to prevent damage and misalignment of internal components. Although this grill has been designed with mobility in mind, rough handling or abuse will result in damage to internal components, preventing your grill from operating properly.

Correct Disposal Of This Product
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Gas Cylinder

Use only gas cylinders, which meet national and regional codes. For optimal performance the grill should be operated on propane. Ensure that the cylinder can provide enough fuel to operate the appliance. If in doubt, check with your local gas supplier.

  • Use caution when handling the cylinder valve.
  • Never connect a cylinder, which does not meet local codes.
  • Spare cylinders must not be stored in close proximity of an operating unit. Cylinders must not be exposed to extreme heat or direct sunlight.

WARNING! Ensure that the hose is routed to maintain proper clearance to the underside of the unit. Hoses that contact high temperature surfaces may melt and leak, causing a fire.

Cylinder Connection: Ensure that the gas regulator hose is kink free. Remove the cap or plug from the cylinder fuel valve. Tighten regulator to cylinder valve. Leak test all joints prior to using the barbecue. A leak test must be performed annually, and each time a cylinder is hooked up, or if a part of the gas system is replaced.

Example Cylinder

Gas Hose

  • If the hose and regulator are not included by the manufacturer, then only hoses and regulators which meet national and regional codes are to be used.
  • Ensure that the hose does not come into contact with grease, other hot drippings, or any hot surfaces on the appliance.
  • Check hose regularly. In the case of rips, melting or wear, replace hose before using the appliance.
  • The recommended hose length is 0.9m. The hose must not be longer than 1.5m.
  • Ensure that the hose is twist and kink free when installed.
  • Replace the hose before expiry date printed on the hose.

WARNING!

  • Do not route hose underneath drip pan.
  • Ensure all connections are tightened using two wrenches. Do not use Teflon tape or pipe dope on any hose connection.
  • Ensure the hose does not contact any high temperature surfaces, or it may melt and leak causing a fire.

Technical Data

The following table lists input values for the appliance.

Burner|

Orifice Size

|

(Gross) Heat Input (Total)

|

Gas Usage (Total)

---|---|---|---

I

|

II

|

I

|

II

|

I

|

II

69 (0.74

mm)

| #73 (0.61

mm)

|

4.1kW

|

4.1kW

|

301 g/hr

|

301 g/hr

Certified Gases / Pressures – Check rating plate to ensure that it corresponds with following list.

Gas Category I3B/P(30) I3+(28-30/37) I3B/P(50)
Orifice Sizes(see above) I I II
Gases / Pressures Butane and Propane

at 30mbar

| Butane 28-30mbar

Propane 37mbar

| Butane and Propane

at 50mbar

Countries| BE, BG, CY, DK, EE, FI,

FR, GB, HR, HU, IS, IT,

LT, LU, MT, NL, NO,

RO, SE, SI, SK, TR

| BE, CH, CY, CZ, ES, FR,

GB, GR, IE, IT, LT, LU, LV, PT, SK, SI

| AT, CH, DE, SK

Do not tamper with or modify regulator. Use only regulators which supply the pressure listed in the table above. For replacement, use only the regulator specified by the manufacturer.

Cylinder Connection

NOTE! Some regulator hoses contain a nut and a left hand thread, and others must press ON to connect and OFF to detach. Follow the instructions provided below for the appropriate regulator hose.NAPOLEON-PRO285X-TravelQ-
Portable-BBQ-fig 4

Leak Testing Instructions

WARNING! A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced.
WARNING! Never use an open flame to check for gas leaks. Be certain no sparks or open flames are in the area while you check for leaks. Sparks or open flames will result in a fire or explosion, damage to property, serious bodily injury, or death.
Leak testing: This must be done before initial use, annually, and whenever any gas components are replaced or serviced. Do not smoke while performing this test, and remove all sources of ignition. See Leak Testing Diagram for areas to check. Turn all burner controls to the off position. Turn gas supply valve on.
Brush a half-and-half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and valves.
Bubbles will indicate a gas leak. Either tighten the loose joint or have the part replaced with one recommended by the Napoleon Customer Solutions department and have the grill inspected by a certified gas installer.
If the leak cannot be stopped, immediately shut off the gas supply, and have the grill inspected by a certified gas installer or dealer. Do not use the grill the leak been corrected.NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig
5

Lighting Instructions

WARNING! Open lid Off Position

WARNING! Ensure all burner controls are in the off position. Slowly turn on the cylinder gas supply valve.


Main Burner Lighting


1. Open grill lid

2. Push and turn any main burner control knob slowly to the ‘hi’ position. This action

will ignite the selected burner.


3. If the burner does not ignite, then immediately turn the control knob back to the ‘off’ position and repeat step 2 several times.

4. If the burner will not ignite within 5 seconds, turn the control knob to the ‘off’ position and wait 5 minutes for any excess gas to dissipate, either repeat steps 2 and 3

or light with a match.

5. If lighting the unit with a match, clip the match into the supplied lighting rod. Hold

the lit match down through the grill while turning the corresponding burner valve to high.

Cooking Instructions

WARNING! Do not use this grill under extended awnings. Failure to follow these instructions could result in a fire or personal injury.
DANGER! Allow the grill to cool to the touch before moving or storing. Failure to do so could result in a fire resulting in property damage, personal injury or death.

Initial Lighting: When lit for the first time, the gas grill emits a slight odor. This is a normal temporary condition caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and does not occur again. Simply run the main burners on high for approximately one-half hour.
Main Burner Use: When searing foods, we recommend preheating the grill by operating all main burners in the high position with the lid closed for approximately 10 minutes. Food cooked for short periods of time (fish, vegetables) can be grilled with the lid open. Cooking with the lid closed will ensure higher, more even temperatures that can reduce cooking time and cook meat more evenly. Food that has a cooking time longer than 30 minutes, such as roasts, can be cooked indirectly (with the burner lit opposite to the food placement). When cooking very lean meats, such as chicken breasts or lean pork, the grids can be oiled before pre-heating to reduce sticking. Cooking meat with a high degree of fat content can create flare-ups. Either trim the fat or reduce temperatures to inhibit this. Should a flare-up occur, move food away from the flames and reduce the heat. Leave the lid open. See Your All Season Grill cookbook by Napoleon for more detailed instructions.

Cleaning Instructions

WARNING! Always wear protective gloves and safety glasses when servicing your grill.
WARNING! To avoid the possibility of burns, maintenance should be done only when the grill is cool. Avoid unprotected contact with hot surfaces. Ensure all burners are turned off. Clean grill in an area where cleaning solutions will not harm decks, lawns, or patios. Do not use oven cleaner to clean any part of this gas grill. Do not use a self-cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.
Note: Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides, particularly in coastal areas and other harsh environments, such as the warm, highly humid atmosphere around pools and hot tubs. These stains could be perceived as rust, but can be easily removed or prevented. To provide stain prevention and removal, wash all stainless steel and chrome surfaces every 3-4 weeks or as often as required with fresh water and/or stainless steel cleaner.
Cast Iron Cooking Grids: The cast iron cooking grids supplied with your new grill offer superior heat retention and distribution. By regularly seasoning your grids you are adding a protective coating, which will aid in resisting corrosion and increase your grids non-stick capabilities.
First Time Use: Wash the cooking grids by hand with mild dish soap and water to remove any residue from the manufacturing process (never wash in a dish washer). Rinse thoroughly with hot water and dry completely with a soft cloth. This is important to avoid moisture from entering the cast iron.
Seasoning: Using a soft cloth, spread VEGETABLE SHORTENING over the entire grid surface ensuring all grooves and corners are covered. Do not use salted fats such as butter or margarine. Pre-heat your grill for 15 minutes, then place the seasoned cooking grids in the grill. Turn the burner control knobs to medium with the lid closed. Allow the cooking grids to heat for approximately one-half hour. Turn all the burners to the “OFF” position and turn the gas off at the source. Let the cooking grids stand until cool. This procedure should be repeated several times throughout the season, although it is not required for daily use (follow daily usage procedure below).
Daily Usage: Before pre-heating, and cleaning with a brass wire grill brush, coat the entire top surface of the cooking grids with VEGETABLE SHORTENING. Pre-heat the grill and then brush away any unwanted residue with a brass wire brush.
Cleaning Inside The Gas Grill : Remove the cooking grids. Use a brass wire brush to clean loose debris from casting sides and underneath the lid. Brush all debris from inside the gas grill into the removable drip pan.
Drip Pan: Accumulated grease is a fire hazard. Clean the drip pan frequently to avoid grease buildup. Grease and excess drippings pass through to the drip pan, located beneath the gas grill and accumulate. To clean, slide the drip pan free of the grill. Never line the drip pan with aluminum foil, sand or any other material as this could prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper.
CAUTION! Ensure drip pan is empty and clean before transporting grill in vertical position.
Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel wool on any painted, porcelain or stainless steel parts of your Napoleon Grill. Doing so will scratch the finish. Exterior grill surfaces should be cleaned with warm soapy water while the metal is still warm to the touch. To clean stainless surfaces, use a stainless steel or a non-abrasive cleaner. Always wipe in the direction of the grain. Over time, stainless steel parts discolor when heated, usually to a golden or brown hue. This discoloration is normal and does not affect the performance of the grill. Porcelain enamel components must be handled with additional care. The baked-on enamel finish is glass-like, and will chip if struck. Touch-up enamel is available from your Napoleon Grill dealer.

Maintenance Instructions

We recommend this gas grill be thoroughly inspected and serviced annually by a qualified service person.
At all times keep the gas grill area free from combustible materials, gasoline and other flammable vapors and liquids. Do not obstruct the flow of ventilation and combustion air.

WARNING! Always wear protective gloves and safety glasses when cleaning your grill.
WARNING! Turn off the gas at the source and disconnect the unit before servicing. To avoid the possibility of burns, maintenance should be done only when the grill is cool. A leak test must be performed annually and whenever any component of the gas train is replaced or gas smell is present.
Burner: The burner is made from heavy wall 304 stainless steel, but extreme heat and a corrosive environment can cause surface corrosion to occur. This can be removed with a brass wire brush.

CAUTION! Beware of Spiders.
Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen on the air shutter, which reduces the likelihood of insects building nests inside the burner but does not entirely eliminate the problem. A nest or web can cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be removed from the gas grill: Remove the screw (s) that attach the cross light bracket and the burner to the base. Slide the burner back and upwards to remove. Cleaning: Use a flexible venturi tube brush to clean the inside of the burner. Shake any loose debris from the burner through the gas inlet. Check the burner ports and valve orifices for blockages. Burner ports can close over time due to cooking debris and corrosion; use an opened paperclip to clean them. The ports are easier to clean if the burner is removed from the grill, but it can also be done with the burner installed.

CAUTION! Take care not to enlarge the holes.
Ensure the insect screen is clean, tight, and free of any lint or other debris.
Reinstallation: Reverse the procedure to reinstall the burner. Check that the valve enters the burner when installing. Replace cross light bracket and tighten screws to complete reinstallation.

WARNING! When reinstalling the burner after cleaning it is very important that the valve/orifice enters the burner tube before lighting your gas grill. If the valve is not inside the burner tube a fire or explosion could occur .NAPOLEON-PRO285X-TravelQ-Portable-BBQ-fig 7

CAUTION! Check for abrasions, melting, cuts, and cracks in the hose. If any of these conditions exist, do not use the gas grill. Have the part replaced by your Napoleon Grill dealer or qualified gas installer.

Cast Aluminum Lid: Your grill is equipped with a cast aluminum lid which will not rust and can easily be refinished. The inside of the lid is raw aluminum, flow marks and releasing agent marks may be present, this is not a defect but marks from the mold which is used in the manufacturing process.
Clean the lid periodically with warm soapy water. Although cast aluminum will not rust, high temperatures and weathering can cause oxidation to occur on aluminum surfaces. This appears as white spots on the casting. To refinish these areas, clean first and sand lightly with fine sandpaper. Wipe the surface to remove any residue and paint with high temperature barbecue paint. Protect surrounding areas from over-spray. Follow the manufacture’s directions for curing.

Parts List

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17

Item Part # Description PRO285X-BK PRO285X-MK-PHM
1 N325-0085-SS1SG cart handle x
  N325-0085-BK1FL cart handle, matte black   x
2 N120-0023 nylon cap x x
3 Z570-0036 1/4-20 x 7/8” screw x x
4 N325-0086-SS1SG cart shelf handle x
  N325-0086-BK1FL cart shelf handle, matte black   x
5 N120-0022 left self cap x x
6 N120-0021 right shelf cap x x
7 N570-0013 #8 X 5/8” screw x x
8 N590-0237 scissor cart shelf x x
9 N570-0076 #8 x 1/2” screw x x
10 N570-0111 #14 x 1 1/4” screw x x
11 N010-0804-SS1SG front cart beam x
  N010-0804-BK1FL front cart beam, matte black   x
  N160-0017 flex line clip x x
12 N010-0805-SS1SG rear cart beam x
  N010-0805-BK1FL rear cart beam, matte black   x
13 N525-0047-BK1SG sliding track rail x x
14 N530-0032 regulator hose DE x x
  N530-0033 regulator hose NL x x
  N530-0037 regulator hose UK x x
  N530-0046 regulator hose CZ x x
  N530-0034 regulator hose DK x x
  N530-0034 regulator hose NO, FI, ES x x
  N530-0038 regulator hose FR x x
  N530-0035 regulator hose SE x x
  N530-0036 regulator hose IT x x
  N530-0044 regulator hose PL x x
  N530-0043 regulator hose RU x x
15 N080-0356-BK1SG hose mount fitting adapter bracket x x
16 N570-0086 #14 x 1/2” screw x x
17 N135-0045-BK1HT base x x
18 N570-0104 10-24 x 3/8” screw x x
19 N475-0319 control panel x x
20 N010-0825 manifold 50mbar (DE) x x
  N010-0773 manifold 30mbar (CE) x x
21 N570-0078 10-24 x 3/8” screw x x
22 N585-0089-BK1HT control panel heat shield x x
23 N380-0020-RD control knob x
  N380-0042-BK control knob, black   x
24 N200-0109-BK1HT right leg cover x x
25 N200-0108-BK1HT left leg cover x x
26 N710-0079 drip pan x x
Item Part # Description PRO285X-BK PRO285X-MK-PHM
--- --- --- --- ---
27 N010-0821 left drip pan bracket x x
28 N010-0822 right drip pan bracket x x
29 N570-0073 1/4-20 x 3/8” screw x x
30 Z570-0033 10-24 x 12mm screw x x
31 N100-0047 right burner x x
32 N100-0046 left burner x x
33 N655-0158 left bottom support handle x
  N655-0158-BK1HT left bottom support handle, matte black   x
34 N655-0159 right bottom support handle x
  N655-0159-BK1HT right bottom support handle, matte black   x
35 Z570-0029 10-24 x 35mm screw x x
36 N325-0082 top/bottom handle x x
37 N485-0023 clevis pin x x
38 N485-0021 cotter pin x x
39 N080-0302 cross light bracket x x
40 N305-0087-BK2FL left cooking grid x x
41 N305-0088-BK2FL right cooking grid x x
42 N735-0018 leg pivot washer x x
43 N720-0067-SS1SG foot frame tube x
  N720-0067-BK1FL foot frame tube, matte black   x
44 N272-0001 scissor cart foot x x
45 N325-0084 scissor cart foot handle x x
46 N160-0037 CE tank strap bracket x x
47 N010-0806-SS1SG wheel side frame x
  N010-0806-BK1FL wheel side frame, matte black   x
48 Z745-0001 wheel x
  Z745-0001-BK wheel, black   x
49 N015-0009 axle x x
50 N160-0026 side shelf folding clip x x
51 N450-0043 axle cap x x
52 N655-0200 left top handle support x
  N655-0200-BK1HT left top handle support, matte black   x
53 N655-0201 right top handle support x
  N655-0201-BK1HT right top handle support, matte black   x
54 N390-0003 handle latch x x
55 N685-0017 temperature gauge x
  N685-0017-BK temperature gauge, black   x
56 N135-0048-BK1HG lid casting x
  N135-0048-BK1HL lid casting, matte black   x
57 W450-0027 1/2” brass nut x x
58 N255-0057 3/8” – 1/4” union fitting x x
59 N255-0014 fitting x x
60 N640-0003 regulator strap x x
Item Part # Description PRO285X-BK PRO285X-MK-PHM
--- --- --- --- ---
61 N735-0019 8mm washer x x
62 N570-0108 M8 x 35mm screw x x
63 N570-0109 M8 x 60mm screw x x
64 Z450-0015 M8 nut x x
65 N485-0022 8 x 50mm clevis pin x x
66 N570-0110 shoulder screw x x
67 N720-0060 manifold flex x x
68 N555-0097 lighting rod x x
69 N390-0004-BK1SG slide lock latch x x
70 N630-0006 spring x x
71 N390-0005-SS1SG slide handle latch x
  N390-0005-BK1FL slide handle latch, matte black   x
72 N500-0042B slide handle x x
73 Z570-0023 10-24 x 6mm screw x x
74 N010-0942-BK lid assembly x
  N010-0942-MK lid assembly, matte black   x
75 N475-0319-SER control panel assembly 30 mbar x
  N475-0319-DE-SER control panel assembly 50 mbar x
  N010-1461-SER control panel assembly 30 mbar, matte black   x
  N010-1462-SER control panel assembly 50 mbar, matte black   x
76 N010-0943-BK top handle assembly x
  N010-1463-MK-SER top handle assembly, matte black   x
77 N010-0820-SER side shelf assembly x
  N010-0820-MK-SER side shelf assembly, matte black   x
78 N325-0082B-SER bottom handle assembly x
  N010-1464-MK-SER bottom handle assembly, matte black   x
79 N325-0084-SER scissor cart foot handle assembly x x
80 N525-0047-BK1SG-SER rail sliding track assembly x
  N010-1465-SER rail sliding track assembly, matte black latch   x
81 Z570-0037 10-24 x 38mm screw x x
82 N640-0004 tank strap x x
83 N570-0099 #14 x 3/4” screw x x
84 N320-0006 anti-slip tank guard x x
85 Z735-0015 washer x x
  71286 warming rack ac x
  56080 griddle ac ac
  61288 cover ac ac
  62006 kit of 5 replacement grease trays ac ac

Troubleshooting

Problem Possible Causes Solution
Low heat / Low flame when valve turned to high. Blockage of gas.

Improper preheating.

| Check for spider webs in the burner or orifice.


Preheat grill with main burners on high for 5 to 10

minutes.

Excessive flare-ups/

uneven heat.

| Improper preheating.



Excessive grease and ash build up in drip pan.

| Preheat grill with both main burners on high for 5 to

10 minutes.


Clean drip pan regularly. Do not line pan with

aluminum foil. Refer to cleaning instructions.

Burners burn with yellow flame, accompanied by the smell of gas.| Possible spider web or other debris, or improper air shutter adjustment.| Thoroughly clean burner by removing. See general

maintenance instructions. Open air shutter slightly according to combustion air adjustment instructions. (This must be done by a qualified gas installer.)

Flames lift away from burner, accompanied by the smell of gas, and possibly difficulties in lighting.| Improper air shutter adjustment.| Close air shutter slightly according to combustion air adjustment instructions. (This must be done by a qualified gas installer.)
Burner will not light with the igniter, but will light with a match.| Jet-fire outlet is dirty or clogged.| Clean jet-fire outlet with a soft bristle brush.
Humming regulator.| Normal occurrence on hot days.| This is not a defect. It is caused by internal vibrations in the regulator and does not affect the performance or safety of the gas grill. Humming regulators will not be replaced.
“Paint” appears to be peeling inside lid or hood.| Grease build-up on inside surfaces.| This is not a defect. The peeling is caused by hardened grease, which dries into paint-like shards that flake off. Regular cleaning will prevent this. See cleaning instructions.
Burner output on “high” setting is too low. (Rumbling noise and fluttering

blue flame at burner surface.)

| Lack of gas.


Supply hose is pinched.


Dirty or clogged orifice.


Spider webs or other matter in

venturi tube.

| Check gas level in propane cylinder. Reposition supply hose as necessary. Clean burner orifice.

Clean out venturi tube.

KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.

Ordering Replacement Parts

Warranty Information
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
(Record information here for easy reference)
For replacement parts and warranty claims, contact the Napoleon dealer where the product was purchased.
Before contacting the dealer, check the Napoleon Grills Website for more extensive cleaning, maintenance, troubleshooting and parts replacement instructions at www.napoleon.com.
To process a claim, the following information is required:

  1. Model and serial number of the unit.
  2. Part number and description.
  3. A concise description of the problem (‘broken’ is not sufficient).
  4. Proof of purchase (photocopy of the invoice).

In some cases, Napoleon could request to have the parts returned to the factory for inspection before providing replacement parts.
Before contacting Napoleon dealer, please note that the following items are not covered by the warranty:

  • Costs for transportation, brokerage or export duties.
  • Labour costs for removal and reinstallation.
  • Costs for service calls to diagnose problems.
  • Discolouration of stainless steel parts.
  • Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner or other harsh chemicals).

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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