GE APPLIANCES JM250 – 27 Inch Drop In Range Owner’s Manual
- June 9, 2024
- GE Appliances
Table of Contents
- Introduction
- IMPORTANT SAFETY INFORMATION
- GENERAL SAFETY INSTRUCTIONS
- COOKTOP SAFETY INSTRUCTIONS
- Surface Units
- Oven Controls
- Special Features
- Oven Racks
- Cookware
- Cooking Modes
- Cooking Guide
- Cleaning the Range – Exterior
- Cleaning the Range – Interior
- Oven Light
- Oven Door
- Troubleshooting Tips
- GE Appliances Electric Range Limited Warranty
- Accessories
- Parts
- Consumer Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
GE APPLIANCES JM250 – 27 Inch Drop In Range Owner’s Manual
Introduction
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to
have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every
GE Appliances product, and we think you will too.
Among other things, registration of your appliance ensures that we can deliver
important product information and warranty details when you need them.
Register your GE appliance now online.
Helpful websites and phone numbers are available in the Consumer Support
section of this Owner’s Manual.
You may also mail in the pre-printed registration card included in the packing
material.
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Read all safety instructions before using the product.
Failure to follow these instructions may result in fire, electrical shock,
serious injury or death.
WARNING
|
Tip-Over Hazard
- A child or adult can tip the range and be killed.
- Install the anti-tip bracket to the wall or floor.
- Engage the range to the anti-tip bracket by sliding the range back such that the foot is engaged.
- Re-engage the anti-tip bracket if the range is moved.
- Failure to do so can result in death or serious burns to children or adults.
To reduce the risk of tipping the range, the range must be secured by a
properly installed anti-tip bracket.
See installation instructions shipped with the bracket for complete details
before attempting to install.
Method 1
Raise the lift-up cooktop and support it with the cooktop support rod.
Confirm that there are 4 screws (2 on each side) that secure the range to the
countertop.
Method 2
To check if the bracket is installed and engaged properly, slide the range
forward, confirm the anti-tip bracket is securely attached to
the rear of the range, and slide the range back so that the anti-tip bracket
slides just under the countertop or wood block attached to
the rear wall.
If you did not receive an anti-tip bracket with your purchase, call
1.800.626.8774 to receive one at no cost (in Canada, call 1.800.561.3344). For
installation instructions of the bracket, visit GEAppliances.com (in Canada,
GEAppliances.ca)
GENERAL SAFETY INSTRUCTIONS
-
Use this appliance only for its intended purpose as described in this Owner’s Manual.
-
Have your range installed and properly grounded by a qualified installer in accordance with the provided installation instructions.
-
Any adjustment and service should be performed only by a qualified installer or service technician.
Do not attempt to repair or replace any part of your range unless it is specifically recommended in this manual. -
Before performing any service, unplug the range or disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
-
Do not leave children alone—children should not be left alone or unattended in an area where an appliance is in use.
They should never be allowed to climb, sit or stand on any part of the appliance. -
CAUTION: Do not store items of interest to children above a range or on the back guard of a range—children climbing on the range to reach items could be seriously injured.
-
Use only dry pot holders—moist or damp pot holders on hot surfaces may result in burns from steam.
Do not let pot holders touch hot surface units or heating elements.
Do not use a towel or other bulky cloth in place of pot holders. -
Never use your appliance for warming or heating the room.
-
Be sure all packing materials are removed from the range before operating to prevent ignition of these materials.
-
Do not use any type of foil or liner to cover the oven bottom or anywhere in the oven, except as described in this manual.
Oven liners can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire. -
If a heating element, either on a surface unit or in the oven, develops a glowing spot or shows other signs of damage, do not use that area of the range.
A glowing spot indicates the surface unit may fail and present a potential burn, fire, or shock hazard.
Turn the heating element off immediately and have it replaced by a qualified service technician. -
Do not touch the surface units, the heating elements or the interior surface of the oven.
These surfaces may be hot enough to burn even though they are dark in color.
During and after use, do not touch, or let clothing or other flammable materials contact the surface units, areas nearby the surface units or any interior area of the oven; allow sufficient time for cooling first.
Other surfaces of the appliance may become hot enough to cause burns.
Potentially hot surfaces include the cooktop, areas facing the cooktop, oven vent opening, surfaces near the opening and crevices around the oven door. -
Do not heat unopened food containers.
Pressure could build up and the container could burst, causing an injury. -
Avoid scratching or impacting glass doors, cook tops or control panels.
Doing so may lead to glass breakage.
Do not cook on a product with broken glass.
Shock, fire or cuts may occur. Contact a qualified technician immediately. -
Cook food thoroughly to help protect against foodborne illness.
Minimum safe food temperature recommendations can be found at IsItDoneYet.gov and fsis.usda.gov.
Use a food thermometer to take food temperatures and check several locations. -
Do not allow anyone to climb, stand, or hang on the oven door, drawer, or cooktop.
They could damage the range or tip it over, causing severe injury or death.
KEEP FLAMMABLE MATERIALS AWAY FROM THE RANGE
-
Do not store or use flammable materials in an oven or near the cooktop, including paper, plastic, pot holders, linens, wall coverings, curtains, drapes and gasoline or other flammable vapors and liquids.
-
Never wear loose-fitting or hanging garments while using the appliance.
These garments may ignite if they contact hot surfaces causing severe burns. -
Do not let cooking grease or other flammable materials accumulate in or near the range.
Grease in the oven or on the cooktop may ignite. -
Clean ventilating hoods frequently.
Grease should not be allowed to accumulate on the hood or filter
IN THE EVENT OF A FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING
-
Do not use water on grease fires. Never pick up a flaming pan.
Turn the controls off. Smother a
flaming pan on a surface unit by covering the pan completely with a well- fitting lid, cookie sheet or flat
tray. Use a multi-purpose dry chemical or foam-type fire extinguisher. -
If there is a fire in the oven during baking, smother the fire by closing the oven door and turning the oven off or by using a multi-purpose dry chemical or foam-type fire extinguisher.
-
If there is a fire in the oven during self-clean, turn the oven off and wait for the fire to go out.
Do not force the door open. -
Introduction of fresh air at self clean temperatures may lead to a burst of flame from the oven.
Failure to follow this instruction may result in severe burns.
COOKTOP SAFETY INSTRUCTIONS
-
Never leave the surface units unattended. Boil over scouse smoking and greasy spillovers that may ignite.
-
Never leave oil unattended while frying.
If allowed to heat beyond its smoking point, oil may ignite resulting in fire that may spread to surrounding cabinets.
Use a deep fat thermometer whenever possible to monitor oil temperature. -
To avoid oil spillover and fire, use a minimum amount of oil when shallow pan-frying and avoid cooking frozen foods with excessive amounts of ice.
-
Use proper pan size—select cookware having flat bottoms large enough to cover the surface heating element.
The use of undersized cookware will expose a portion of the surface unit to direct contact and may result in ignition of clothing. Proper relationship of cookware to surface unit will also improve efficiency. -
When using glass/ceramic cookware, make sure it is suitable for cooktop service; others may break because of sudden change in temperature.
-
To minimize the possibility of burns, ignition of flammable materials and spillage, the handle of a container should be turned toward the center of the range without extending over nearby surface units.
-
When preparing flaming foods under a hood, turn the fan on.
-
If power is lost to an electric cooktop while a surface unit is ON, the surface unit will turn back on as soon as power is restored.
-
In the event of power loss, failure to turn all surface unit knobs to the OFF position may result in ignition of items on or near the cooktop, leading to serious injury or death.
COIL COOKTOP SAFETY INSTRUCTIONS
-
Do not immerse or soak the removable surface units.
Do not put them in a dishwasher.
Do not self clean the surface units in an oven.
Doing so may cause them to fail presenting a burn or fire hazard. -
Do not use a surface unit (heating element) if it develops a glowing spot during use or shows other signs of damage.
A glowing spot indicates the surface unit may fail and present a potential burn, fire, or shock hazard.
Turn the surface unit off immediately and have it replaced by a qualified service technician. -
To avoid the possibility of a burn or electric shock, always be certain that the controls for all surface units are at the OFF position and all coils are cool before attempting to lift or remove a coil surface unit.
-
Do not use aluminum foil to line drip pans.
Foil can trap heat or melt, resulting in damage to the product and a shock or fire hazard. -
Be sure the drip pans are not covered and are in place.
Their absence during cooking could damage range parts and wiring.
OVEN SAFETY INSTRUCTIONS
-
Stand away from the range when opening the oven door.
Hot air or steam which escapes can cause burns to hands, face and/or eyes. -
Do not use the oven if a heating element develops a glowing spot during use or shows other signs of damage.
A glowing spot indicates the heating element may fail and present a potential burn, fire, or shock hazard.
Turn the oven off immediately and have the heating element replaced by a qualified service technician. -
Keep the oven vent unobstructed.
-
Keep the oven free from grease buildup. Grease in the oven may ignite.
-
Place oven racks in desired location while oven is cool.
If rack must be moved while oven is hot, do not let pot holder contact hot heating element in oven. -
When using cooking or roasting bags in the oven, follow the manufacturer’s directions.
-
Pull the oven rack to the stop-lock position when loading and unloading food from the oven.
This helps prevent burns from touching hot surfaces of the door and oven walls. -
Do not leave items such as paper, cooking utensils or food in the oven when not in use.
Items stored in an oven can ignite. -
Never place cooking utensils, pizza or baking stones, or any type of foil or liner on the oven floor.
These items can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire.
SELF-CLEANING OVEN SAFETY INSTRUCTIONS
The self-cleaning feature operates the oven at temperatures high enough to
burn away food soils in the oven.
Follow these instructions for safe operation.
-
Do not touch oven surfaces during self-clean operation.
Keep children away from the oven during self-cleaning.
Failure to follow these instructions may cause burns. -
Before operating the self-clean cycle, remove pans, shiny metal oven racks and other utensils from the oven.
Only gray porcelain-coated oven racks may be left in the oven.
Do not use self-clean to clean other parts, such as drip pans or bowls. -
Before operating the self-clean cycle, wipe grease and food soils from the oven.
Excessive amount of grease may ignite leading to smoke damage to your home. -
If the self-cleaning mode malfunctions, turn the oven off and disconnect the power supply.
Have it serviced by a qualified technician. -
Do not clean the door gasket. The door gasket is essential for a good seal.
Care should be taken not to rub, damage or move the gasket. -
Do not use a protective coating to line the oven and do not use commercial oven cleaner unless certified for use in a self-cleaning oven.
PROPER DISPOSAL OF YOUR APPLIANCE
Dispose of or recycle your appliance in accordance with Federal and Local
Regulations.
Contact your local authorities for the environmentally safe disposal or
recycling of your appliance.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film with your fingers and
slowly peel it from the appliance surface.
Do not use any sharp items to remove the film.
Remove all of the film before using the appliance for the first time.
To assure no damage is done to the finish of the product, the safest way to
remove the adhesive from packaging tape on new appliances is an application of
a household liquid dishwashing detergent.
Apply with a soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts.
It cannot be removed if it is baked on.
Consider recycling options for your appliance packaging material
Surface Units
Warning: FIRE HAZARD: Never leave the range unattended with the cooktop
on medium or high settings.
Keep flammable items away from the cooktop.
Turn off all controls when done cooking.
Failure to follow these instructions can result in fire, serious injury or
death.
Throughout this manual, features and appearance may vary from your model.
How to Set
Push the knob in and turn in either direction to the setting you want.
A surface ON indicator light will glow when any surface unit is on
At both OFF and HI the control clicks into position.
You may hear slight clicking sounds during cooking, indicating the control is
maintaining your desired setting.
Be sure you turn the control knob to OFF when you finish cooking.
Home Canning Tips
Be sure the canner is centered over the surface unit.
Make sure the canner is flat on the bottom.
To prevent burns from steam or heat, use caution when canning.
Use recipes and procedures from reputable sources.
These are available from manufacturers such as Ball® and Kerr® and the
Department of Agriculture Extension Service.
Flat-bottomed canners are recommended.
Use of water bath canners with rippled bottoms may extend the time required to
bring the water to a boil.
Oven Controls
-
Traditional Cooking Modes: Your oven has the following traditional cooking modes: Bake and Broil Hi/Lo. See the Cooking Modes section for more information.
-
Self Clean: See the Cleaning the Oven section for important information about using this mode.
-
Start: Must be pressed to start any cooking, cleaning, or timed function.
-
Cancel/Off: Cancels ALL oven operations except the clock and timer.
-
Cook Time: Counts down cooking time and turns off the oven when the cooking time is complete.
Press the Cook Time pad, use the +/- pads to program a cooking time in hours and minutes, then press Start.
This can only be used with Bake. -
Set Clock: Sets the oven clock time.
Press the Set Clock pad and the +/- pads to program the clock.
Press Start to save the time. -
Timer: Works as a countdown timer. Press the Timer pad and the +/- pads to program the time in hours and minutes.
Press the Start pad.
The timer countdown is complete.
To turn the timer off press the Timer pad. -
Delay Time: Delays when the oven will turn on.
Use this to set a time when you want the oven to start.
Press the Delay Time pad and use the +/- pads to program the time of day for the oven to turn on then press Start.
Press the desired cooking mode and temperature then press Start.
A cook time may also be programmed if desired.
Follow the directions under Cook Time for setting this feature.
This can only be used with Bake and Self-Clean.
NOTE: When using the delay time feature, foods that spoil easily—such as milk, eggs, fish, stuffings, poultry and pork—should not be allowed to sit for more than 1 hour before or after cooking.
Room temperature promotes the growth of harmful bacteria.
Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth. -
Oven Light: Turns the oven light on or off.
Special Features
There are several different special features on your range. To change the settings of these special features:
- Press the Bake and Broil pads at the same time and hold for three seconds.
- “SF” will appear in the display.
- Select the feature you want to change.
- When the change has been made, press the Start key to save the change and return to the time of day.
Adjust the Oven Temperature
This feature allows the oven baking temperature to be adjusted up to 35ºF
hotter or down to 35ºF cooler.
Use this feature if you believe your oven temperature is too hot or too cold
and wish to change it.
This adjustment affects Bake mode.
No other cooking modes are affected.
Press the Bake pad again to enter the temperature adjustment mode.
A number between 35 and – 35 will display.
Use the number pads to set the desired temperature adjustment and use the Bake
pad to change between negative and positive.
Press the Start pad to save the temperature adjustment.
End of Timer Signals
This is the tone that signals the end of a timer.
The tone can be continuous (Con bEEP) or one repeating beep (bEEP).
A continuous setting will continue to sound a tone until a button on the
control is pressed.
Press the Timer pad to view the current setting and then to change the
setting.
Fahrenheit or Celsius Temperature Display
The oven control is set to use Fahrenheit temperatures (F), but you can change
it to use Celsius temperatures (C).
Press the Cooking Time & Broil pads at the same time to view the current
setting, press again to change the setting.
Clock Display
This feature specifies how the time of day will be displayed or if no time of
day will be displayed.
You can select a standard 12-hour clock (12 H), 24-hour military time display
(24 H), or no clock displayed (oFF).
Press the Set Clock pad to view the current setting, press again to change the
setting.
12-hour auto shut-off and Sabbath
Options for this feature are “12 SHdn”, “no SHdn” and “SAbbAtH”.
12-hour auto shut-off turns off the oven after 12 hours of continuous
operations.
Sabbath mode disables all sounds (the control will not beep when a button is
pressed), Broil, Cook Time, Timer, Clock, and Delay Time functions.
Sabbath mode can only be used with Bake.
This feature conforms to Jewish Sabbath requirements.
Press the Delay Time pad to view the current setting and then to change the
setting.
To use Sabbath mode, select “SAbbAtH” and press Start.
A ] will appear in the display and the clock will not display.
Once in Sabbath mode, at any time you can press Bake, use the number pads to
enter a temperature between 170ºF and 550ºF, and press Start.
No sound will be given when the keys are pressed.
At a random time between 30 seconds and 1 minute, ][, will appear in the
display indicating the oven is running.
If you need to adjust the temperature, press Bake, use the number pads to
enter a new temperature between 170ºF and 550ºF, and press Start.
To turn the oven off, press Cancel/Off at any time.
The oven will immediately turn off and ][ will change to ] indicating that the
oven has turned off.
To exit Sabbath mode, make sure that the oven is turned off.
Press and hold the Bake and Broil pads for 3 seconds to enter special features
then press Delay Time until either “12 Shdn” or “no Shdn” is in the display
and press Start.
NOTE: If power outage occurs during Sabbath mode the unit will remain in
Sabbath mode but off when power is restored.
If you wish to use the Cook Time feature (if available) to bake in the oven
and then have the oven automatically turn off, you will need to press the Cook
Time pad, enter a cooking time duration, and press Start.
Then enter special features to start Sabbath mode as detailed above.
Cook and Hold
Your new control has a cook and hold feature that keeps cooked foods warm for
up to 3 hours after the cooking function is finished.
This feature can be used only at the end of a timed baking cycle which has an
automatic stop.
To activate this feature, follow the steps below:
-
Press the Bake and Broil HI/LO pads at the same time for 3 seconds until the display shows “SF”.
-
Press the Cook Time pad. The display will show “Hld OFF”. Press the Cook Time pad again to activate the feature.
The display will show “Hld ON”. -
Press the Start pad to activate the cook and hold feature and leave the control set in this special features mode.
Changing the Speed of the Increase or Decrease Pads
As you use the Increase or Decrease pads when setting a time or temperature,
you may notice the display changes slowly.
This special feature allows you to change the speed.
To set the speed you prefer, follow the steps below:
-
Press the Bake and Broil HI/LO pads at the same time for 3 seconds until the display shows “SF”.
-
Press the Increase pad.
The display will show you a set speed between 1 and 5. -
Press the Increase pad to increase the speed up to the number 5.
Press the Decrease pad to decrease the speed down to the number 1. -
Press Start to activate the setting and leave the control set in this special features mode.
Oven Racks
Your oven has seven rack positions.
Recommended rack positions for various types of foods are provided in the
Cooking Guide.
Adjusting rack position is one way to impact cooking results.
For example, if you would prefer darker tops on cakes, muffins, or cookies,
try moving food one rack position higher.
If you find foods are too brown on top try moving them down next time.
When baking with multiple pans and on multiple racks, ensure there is at least
1½” between pans to allow sufficient space for air to flow.
Flat Racks
When placing and removing cookware, pull the rack out to the bump (stop
position) on the rack support.
To remove a rack, pull it toward you, tilt the front end up and pull it out.
To replace, place the curved end of the rack (stop-locks) onto the oven
supports, tilt up the front of the rack and push the rack in.
Racks may become difficult to slide, especially after a self-clean.
Put some vegetable oil on a soft cloth or paper towel and rub onto the left
and right edges.
NOTE: Using other cooking oils will cause a discoloring or a rust like
color residue on the racks and cavity sides.
To clean this residue, use a soap and water or a vinegar and water solution.
Rinse with clean water and dry with a soft cloth.
Aluminum Foil and Oven Liners
Caution:
Do not use any type of foil or oven liner to cover the oven bottom.
These items can trap heat or melt, resulting in damage to the product and risk
of shock, smoke or fire.
Damage from improper use of these items is not covered by the product
warranty.
Foil may be used to catch spills by placing a sheet on a lower rack, several
inches below the food.
Do not use more foil than necessary and never entirely cover an oven rack with
aluminum foil. Keep foil at least 1-1/2” from oven walls to prevent poor heat
circulation.
Cookware
Cookware Guidelines
The material, finish, and size of cookware affect baking performance.
Dark, coated and dull pans absorb heat more readily than light, shiny pans.
Pans that absorb heat more readily can result in a browner, crisper, and
thicker crust.
If using dark and coated cookware check food earlier than minimum cook time.
If undesirable results are obtained with this type of cookware consider
reducing oven temperature by 25º F next time.
Shiny pans can produce more evenly cooked baked goods such as cakes and
cookies.
Glass and ceramic pans heat slowly but retain heat well.
These types of pans work well for dishes such as pies and custards.
Air insulated pans heat slowly and can reduce bottom browning.
Keep cookware clean to promote even heating.
Cooking Modes
Your new oven has a variety of cooking modes to help you get the best results.
These modes are described below.
Refer to the Cooking Guide section for recommendations for specific foods.
Remember, your new oven may perform differently than the oven it is replacing.
Baking Mode
When preparing baked goods such as cakes, cookies, and pastries always preheat
the oven first.
Follow recipe recommendations for food placement.
If no guidelines are provided, center food in the oven.
Traditional Bake
The traditional bake mode is intended for single rack cooking.
This mode uses heat primarily from the lower element but also from the upper
element to cook food.
To use this mode press the Bake pad, use the +/- pads to set the desired
temperature, and then press Start.
Preheating is generally recommended when using this mode.
Broiling Mode
Always broil with the door open.
Monitor food closely while broiling.
Use caution when broiling on upper rack positions as placing food closer to
the broil element increases smoking, spattering, and the possibility of fats
igniting.
For best performance center food below the broil heating element.
Broiling on top rack is not recommended.
Try broiling foods that you would normally grill.
Adjust rack positions to adjust the intensity of the heat to the food.
Place foods closer to the broil element when a seared surface and rare
interior is desired.
Thicker foods and foods that need to be cooked through should be broiled on a
rack position farther from the broiler or by using Broil Lo.
Broil Hi
The Tritonal Broil Hi mode uses intense heat from the upper element to sear
foods.
se Broil Hi for thinner cuts of meat and/ or foods you prefer less done on the
interior.
To use this mode press the Broil pad once and then press Start.
It is not necessary to preheat when using this mode.
Broil Lo
The Traditional Broil Lo mode uses less intense heat from the upper element to
cook food thoroughly while also producing surface browning.
Use Broil Lo for thicker cuts of meat and/or foods that you would like cooked
all the way through.
To use this mode press the Broil pad twice and then press Start.
It is not necessary to preheat when using this mode.
Cooking Guide
FOOD TYPE| RECOMMENDED MODE(S)| RECOMMENDED RACK POSITION(S)|
ADDITIONAL SUGGESTIONS
---|---|---|---
Baked Goods
Layer cakes, sheet cakes, bundt cakes, muffins, quick breads on a Single Rack|
Bake| 2| Use shiny cookware.
Layer cakes* on Multiple Racks| Bake| 1 and 3| Ensure adequate airflow (see
illustration below).
Chiffon cakes (angel food)| Bake| 1| Use shiny cookware.
Cookies, biscuits, scones on a Single Rack| Bake| 2| Use shiny cookware.
Cookies, biscuits, scones on Multiple Racks| Bake| 1 and 3| Ensure adequate
airflow.
Beef & Pork
Hamburgers| Broil Hi| 4| Use a broil pan; move food down for more
doneness/less searing. Watch food closely when broiling. For best performance
center food below the broil heating element.
Steaks & Chops| Broil Hi| 4| Use a broil pan; move food down for more
doneness/less searing. Watch food closely when broiling. For best performance
center food below the broil heating element.
Roasts| Bake| 1 or 2| Use a low sided pan such as a broil pan. Preheating is
not necessary.
Poultry
Whole chicken| Bake| 1 or 2| Use a low sided pan such as a broil pan.
Bone-in chicken breasts, legs, thighs| Broil Hi| 1| If breaded or coated in
sauce avoid Broil Hi modes. Broil skin side down first. Watch food closely
when broiling. For best performance when broiling, center food below the broil
heating element.
Broil Lo Bake| 3
Boneless chicken breasts| Broil Lo Bake| 1 (broil) or 2| Move food down for
more doneness/less searing and up for greater searing/browning when broiling.
For best performance when broiling, center food below the broil heating
element.
Whole turkey| Bake| 1| Use a low sided pan such as a broil pan.
Turkey breast| Bake| 1 or 2| Use a low sided pan such as a broil pan.
Fish| Broil Lo| 4 (1/2 inch thick or less) 3 (>1/2 inch)| Watch food
closely when broiling. For best performance center food below the broil
heating element.
Casseroles| Bake| 2|
Frozen Convenience Foods
Pizza, french fries,
tator tots, chicken nuggets, appetizers on a Single Rack| Bake| 2| Use shiny
cookware.
Pizza, french fries,
tator tots, chicken nuggets, appetizers on Multiple Racks| Bake| 1 and 3| Use
shiny cookware.
*When baking four cake layers at a time, use racks 3 and 5.
Place the pans as shown so that one pan is not directly above another.
Cook food thoroughly to help protect against food borne illness.
Minimum safe food temperature recommendations for food safety can be found at
IsItDoneYet.gov.
Make sure to use a food thermometer to take food temperatures.
Cleaning the Range – Exterior
Be sure all controls are off and all surfaces are cool before cleaning any part of the range.
| Warning: If your range is removed for cleaning, servicing or any
reason, be sure the anti-tip device is reengaged properly when the range is
replaced.
Failure to take this precaution could result in tipping of the range and can
result in death or serious burns to children or adults.
---|---
Control Panel
It’s a good idea to wipe the control panel after each use.
Clean with mild soap and water or vinegar and water, rinse with clean water
and polish dry with a soft cloth.
Do not use abrasive cleansers, strong liquid cleansers, plastic scouring pads
or oven cleaners on the control panel—they will damage the finish.
Control Knobs
The control knobs may be removed for easier cleaning.
Make sure the knobs are in the Off positions and pull them straight off the
stems for cleaning.
The knobs can be cleaned in a dishwasher or they may also be washed with soap
and water.
Make sure the insides of the knobs are dry before replacing.
Replace the knobs in the Off position to ensure proper placement.
Oven Vent
The oven is vented through an opening under the right rear surface unit.
Never cover the opening with aluminum foil or any other material.
Oven Exterior
Do not use oven cleaners, abrasive cleansers, strong liquid cleansers, steel
wool, plastic scouring pads, or cleaning powders on the exterior of the oven.
Clean with a mild soap and water or vinegar and water solution.
Rinse with clean water and dry with a soft cloth.
When cleaning surfaces, make sure that they are at room temperature and not in
direct sunlight.
If stain on the door vent trim is persistent, use a mild abrasive cleaner and
a sponge-scrubber for best results.
Spillage of marinades, fruit juices, tomato sauces and basting liquids
containing acids may cause discoloration and should be wiped up immediately.
Let hot surfaces cool, then clean and rinse.
Painted Surfaces
Painted surfaces include the sides of the range and the door, top of control
panel and the drawer front.
Clean these with soap and water or a vinegar and water solution.
Do not use commercial oven cleaners, cleaning powders, steel wool or harsh
abrasives on any painted surface.
Porcelain Enamel Cooktop
The porcelain enamel finish is sturdy but breakable if misused.
This finish is acid-resistant.
However, any acidic foods spilled (such as fruit juices, tomato or vinegar)
should not be permitted to remain on the finish.
If acids spill on the cooktop while it is hot, use a dry paper towel or cloth
to wipe it up right away.
When the surface has cooled, wash with soap and water. Rinse well.
For other spills such as fat spattering’s, wash with soap and water or
cleansing powders after the surface has cooled.
Rinse well. Polish with a dry cloth.
Be sure the controls are turned to OFF and the surface units are cool before attempting to remove them.
Surface Units
To clean the surface units, turn the control to the highest setting for a
minute.
The coils will burn off any soil.
To remove a surface unit:
To remove the drip pans for cleaning, the surface units must be removed first.
Lift the surface unit about 1 inch above the drip pan and pull it out.
Do not lift the surface unit more than 1 inch. If you do, it may not lie flat
on the drip pan when you plug it back in.
NOTE: Repeated lifting of the surface unit more than 1 inch above the
drip pan can permanently damage the receptacle.
To replace a surface unit:
-
Replace the drip pan into the recess in the cooktop.
Make sure the opening in the pan lines up with the receptacle. -
Insert the terminals of the surface unit through the opening in the drip pan and into the receptacle.
-
Guide the surface unit into place so it rests evenly.
Do not immerse the surface units in liquids of any kind.
Do not clean the surface units in a dishwasher.
Do not bend the surface unit plug terminals.
Do not attempt to clean, adjust or in any way repair the plug-in receptacle.
Drip Pans
Remove the surface units.
Then lift out the drip pans.
For best results, clean the drip pans by hand.
Place them in a covered container (or a plastic bag) with 1/4 cup ammonia to
loosen the soil.
Rinse with clean water and polish with a clean soft cloth.
The drip pans may also be cleaned in a dishwasher.
Clean the area under the drip pans often.
Built-up soil, especially grease, may catch fire.
Do not cover the drip pans with foil.
Using foil so close to the receptacle could cause shock, fire or damage to the
range.
NOTE: If your cooktop is equipped with shiny, silver colored drip pans,
do not clean them in the self-cleaning oven.
Permanent damage to the finish can occur.
Lift-Up Cooktop
The entire cooktop may be lifted up and supported in the up position for
easier cleaning.
The surface units do not need to be removed; however, you may remove one to
make raising the cooktop easier.
There are two side supports that lock into position when the cooktop is lifted
up.
After cleaning under the cooktop with hot, mild soapy water and a clean cloth,
lower the cooktop.
Be careful not to pinch your fingers.
To lower the cooktop, push the rods back and gently lower the cooktop until it
rests in place.
Cleaning the Range – Interior
The interior of your new oven can be cleaned manually or by using Steam Clean
or Self Clean modes.
Spillage of marinades, fruit juices, tomato sauces and basting liquids
containing acids may cause discoloration and should be wiped up immediately.
Let hot surfaces cool, then clean and rinse.
Manual Cleaning
Do not use oven cleaners (unless certified for self-cleaning oven), abrasive
cleaners, strong liquid cleansers, steel wool, scouring pads, or cleaning
powders on the interior of the oven.
Clean with a mild soap and water or vinegar and water solution.
Rinse with clean water and dry with a soft cloth.
When cleaning surfaces, make sure that they are at room temperature.
Self Clean Mode
Read Self-Cleaning Oven Safety Instructions at the beginning of this manual
before using Self Clean Mode.
Self clean uses very high temperatures to clean the oven interior.
You will need to lock the oven door when using this feature.
Before operating the self-clean cycle, wipe up grease and soils from the oven.
Remove all items from the oven.
Shiny or silver racks and any cookware or other items should all be removed
from the oven before initiating a self-clean cycle.
Close the door. Latch the door.
NOTE: Never force the latch. If the oven is too hot, you will not be able
to slide the latch. Allow the oven to cool.
Press the Self Clean pad and a default self-clean time is displayed.
The clean time can be changed to any time between 3 and 5 hours by using the
+/- pads to enter a different time and pressing Start.
or heavily soiled ovens, the maximum 5 hour clean time is recommended.
If you wish to use the default time, press the Start pad immediately after
pressing the Self Clean pad.
The oven will turn off automatically when the self-clean cycle is complete and
the self-clean light will be off.
Slide the latch handle to the left as far is it will go and open the door.
Never force the latch handle.
Forcing the handle will damage the door lock mechanism.
After the oven has cooled down wipe any ash out of the oven.
We recommend venting your kitchen with an open window or using a ventilation
fan or hood during the first self-clean cycle.
Soil on the front frame of the range and outside the gasket on the door will
need to be cleaned by hand.
Clean these areas with hot water, soap-filled steel-wool pads or cleansers
such as Soft Scrub®.
Rinse well with clean water and dry.
Do not clean the gasket.
The fiberglass material of the oven door gasket cannot withstand abrasion.
It is essential for the gasket to remain intact.
If you notice it becoming worn or frayed, replace it.
Make sure the oven light bulb cover is in place and the oven light is off.
IMPORTANT: The health of some birds is extremely sensitive to the fumes
given off during the self-cleaning cycle of any range. Move birds to another
well-ventilated room.
To Stop a Self-Clean Cycle
Press Cancel/Off and wait for self clean light to go off.
Wait until the oven has cooled below the locking temperature to unlatch the
door.
You will not be able to open the door right away unless the oven has cooled
below the locking temperature.
Flat Racks
Flat racks can be left in the cavity during self-clean (if enameled racks, not
shiny) or can be washed with warm, soapy water.
Racks may be more difficult to slide, especially after a self-clean.
Put some vegetable oil on a soft cloth or paper towel and rub onto the left
and right edges.
NOTE: Using other cooking oils will cause a discoloring or a rust like
color residue on the racks and cavity sides.
To clean this residue, use a soap and water or a vinegar and water solution.
Rinse with clean water and dry with a soft cloth.
Oven Heating Element s
Do not clean the bake element or the broil element.
Any soil will burn off when the elements are heated.
To clean the oven floor, gently lift the bake element.
Clean with warm, soapy water.
Oven Light
WARNING SHOCK OR BURN HAZARD: Before replacing oven light bulb,
disconnect the electrical power to the range at the main fuse or circuit
breaker panel. Failure to do so may result in electric shock or burn.
CAUTION BURN HAZARD: The glass cover and bulb should be removed when
cool.
Touching hot glass with bare hands or a damp cloth can cause burns.
Oven Light Replacement (on some models)
To remove:
-
Turn the glass cover counterclockwise 1/4 turn until the tabs of the glass cover clear the grooves of the socket.
Wearing latex gloves may offer a better grip -
Using gloves or a dry cloth, remove the bulb by pulling it straight out.
To replace:
-
Use a new 120/130-volt halogen bulb, not to exceed 50 watts.
Replace the bulb with the same type of bulb that was removed.
Be sure the replacement bulb is rated 120 volts or 130 volts (NOT 12 volts). -
Using gloves or a dry cloth, remove the bulb from its packaging. Do not touch the bulb with bare fingers.
Oil from skin will damage the bulb and shorten its life. -
Push the bulb straight into the receptacle all the way.
-
Place the tabs of the glass cover into the grooves of the socket. Turn the glass cover clockwise 1/4 turn.
For improved lighting inside the oven, clean the glass cover frequently using a wet cloth.
This should be done when the oven is completely cool. -
Reconnect electrical power to the oven.
Oven Light Replacement (on some models)
To remove:
-
Turn the glass cover counterclockwise 1/4 turn until the tabs of the glass cover clear the grooves of the socket.
Wearing latex gloves may offer a better grip. -
Remove the bulb by turning it counter-clockwise.
To replace:
-
Replace bulb with a new 40-watt appliance bulb. Insert the bulb and turn it clockwise until it is tight.
-
Place the tabs of the glass cover into the grooves of the socket.
Turn the glass cover clockwise 1/4 turn.
For improved lighting inside the oven, clean the glass cover frequently using a wet cloth.
This should be done when the oven is completely cool. -
Reconnect electrical power to the oven.
Oven Light Replacement (on some models)
The oven light bulb is covered with a removable glass cover that is held in
place with a bail-shaped wire.
Remove the oven door, if desired, to reach the cover easily. See the Lift-Off
Oven
Door section for detailed oven door removal instructions.
Replacing the Light Bulb:
-
Disconnect electrical power to the range.
-
Hold the glass cover stable, so it doesn’t fall when released.
-
Slide near the indent of the cover holder until the cover is released.
Do not remove any screws to release the glass cover. -
Replace bulb with a 40-watt household appliance bulb.
Do not touch hot bulb with hand or wet cloth.
Only remove bulb when it is cool. -
Hold glass cover stable over new bulb.
-
Pull the wire cover holder near the indent until the indent in the wire cover holder is located in the indent of the glass cover.
-
Connect electrical power to range.
Oven Door
The door is very heavy. Be careful when removing and lifting the door.
Do not lift the door by the handle.
To remove the door:
Open it to the broil stop position. Grasp firmly on each side and lift the
door straight up and off the hinges.
Do not place hands between the hinge and the oven door frame.
To replace the door:
Make sure the hinges are in the broil stop position.
Position the slots in the bottom of the door squarely over the hinges and
slowly lower it over both hinges.
To clean the inside of the door:
- Because the area inside the gasket is cleaned during the self-clean cycle, you do not need to clean this by hand.
- The area outside the gasket and the front frame can be cleaned with a soap-filled steel wool or plastic pad, hot water and detergent. Rinse well with a vinegar and water solution.
Lift the door straight up and off the hinges
To clean the outside of the door:
-
Use soap and water to thoroughly clean the top, sides and front of the oven door. Rinse well.
You may also use a glass cleaner to clean the glass on the outside of the door.
Do not let water drip into the vent openings. -
Spillage of marinades, fruit juices, tomato sauces and basting materials containing acids may cause discoloration and should be wiped up immediately.
When surface is cool, clean and rinse. -
Do not use oven cleaners, cleaning powders or harsh abrasives on the outside of the door.
(appearance may vary)
The gasket is designed with a gap at the bottom to allow for proper air circulation.
Do not rub or clean the door gasket—it has an extremely low resistance to abrasion.
If you notice the gasket becoming worn, frayed or damaged in any way or if it has become displaced on the door, you should have it replaced.
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Cause | What To Do |
---|
Surface units will not maintain a rolling boil or cooking is not fast
enough.| Improper cookware being used.| Use pans which are flat and match
the diameter of the surface unit selected.
In some areas, the power (voltage) may be low.| Cover pan with a lid until
desired heat is obtained.
Cooktop feels hot.| Large pans hold heat.| Choose a pan that matches the
size of the surface unit you are using.
The oven vent is blocked.| Pans on the right rear surface unit block air flow
from the oven vent and cause the cooktop to get hot.
Coil surface units do not work properly.| The surface units are not
plugged in solidly.| With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
The surface unit controls improperly set.| Check to see the correct control is
set for the surface unit you are using.
The drip pans are not set securely in the cooktop.| With the controls off,
check to make sure the drip pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
A fuse in your home may be blown or the circuit breaker tripped.| Replace the
fuse or reset the circuit breaker.
Frequent cycling off and on of surface units.| Improper cookware being
used.| Use only flat cookware to minimize cycling.
My new oven doesn’t cook like my old one. Is something wrong with the
temperature settings?| Your new oven has a different cooking system from
your old oven and therefore may cook differently than your old oven.| For the
first few uses, follow your recipe times and temperatures carefully. If you
still think your new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking preference.
NOTE: This adjustment affects Bake temperatures; it will not affect Broil or Clean.
Food does not bake properly.| Oven controls improperly set.| See the
Cooking Modes section.
Rack position is incorrect or rack is not level.| See the Cooking Modes
section and Cooking Guide.
Incorrect cookware or cookware of improper size being used.| See the Cookware
section.
Oven temperature needs adjustment.| See the Special Features section.
Ingredient substitution.| Substituting ingredients can change the recipe
outcome.
Food does not broil properly.| Oven controls improperly set.| Make sure
you select the appropriate broil mode.
Improper rack position being used.| See Cooking Guide for rack location
suggestions.
Food being cooked in a hot pan.| Make sure cookware is cool.
Cookware not suited for broiling.| Use a pan specifically designed for
broiling.
Aluminum foil used on the broiling pan and grid has not been fitted properly
and slit as recommended.| If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be low.| Preheat the broil element for
10 minutes.
Door not open to the broil stop position as recommended.| Make sure door is
open to broil stop when broiling.
Oven temperature too hot or too cold.| Oven temperature needs
adjustment.| See the Special Features section.
Oven does not work or appears not to work.| A fuse in your home may be
blown or the circuit breaker tripped.| Replace the fuse or reset the circuit
breaker.
Oven controls improperly set.| See the Oven Controls section.
Oven is in Sabbath Mode.| Verify, that the oven is not in Sabbath Mode. See
the Special Features section.
“Crackling” or “popping” sound.| This is the sound of the metal heating
and cooling during both the cooking and cleaning functions.| This is normal.
Why is my range making a “clicking” noise when using my oven?| Your
range cycles the heating elements by turning relays on and off to maintain the
oven temperature.| This is normal.
Problem| Possible Cause| What To Do
---|---|---
Clock and timer do not work.| A fuse in your home may be blown or the
circuit breaker tripped.| Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted in the electrical outlet.| Make sure
electrical plug is plugged into a live, properly grounded outlet.
Oven controls improperly set.| See the Using the kitchen timer section.
Oven door is crooked.| The door is out of position.| Because the oven
door is removable, it sometimes gets out of position during installation. To
straighten the door, push down on the high corner.
Oven light does not work.| Light bulb is loose or defective.| Tighten or
replace bulb.
Pad operating light is broken.| Call for service.
Oven will not self-clean.| The temperature is too high to set a self-
clean operation.| Allow the oven to cool and reset the controls.
Oven controls improperly set.| See the Cleaning the Oven section.
Excessive smoking during clean cycle.| Excessive soil or grease.| Press
the Cancel/Off pad. Open the windows to rid the room of smoke. Wait until
the LOCKED light goes off. Wipe up the excess soil and reset the clean
cycle.
Excessive smoking during broiling.| Food too close to burner element.|
Lower the rack position of the food.
Oven door will not open after a clean cycle.| Oven too hot.| Allow the
oven to cool below locking temperature.
Oven not clean after a clean cycle.| Oven controls improperly set.| See
the Cleaning the Oven section.
Oven was heavily soiled.| Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean again or for a longer
period of time.
“LOCK DOOR” flashes in the display.| The self-clean cycle has been
selected but the door is not closed.| Close the oven door.
DOOR LOCK light is on when you want to cook.| The oven door is
locked because the temperature inside the oven has not dropped below the
locking temperature.| Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number or letter” flash in the display.| You have a function
error code.| Press the Cancel/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.
If the function code repeats.| Disconnect all power to the oven for at least
30 seconds and then reconnect power. If the function error code repeats, call
for service.
Display goes blank.| A fuse in your home may be blown or the circuit
breaker tripped.| Replace the fuse or reset the circuit breaker.
The clock is turned off.| See the Special features section.
Oven is in Sabbath Mode.| Verify that the oven is not in Sabbath Mode. See the
Special Features section.
Clock flashes.| Power outage or surge.| Reset the clock. If the oven was
in use, you must reset it by pressing the Cancel/Off pad, setting the
clock and resetting any cooking function.
“Burning” or “oily” odor emitting from the vent.| This is normal in a
new oven and will disappear in time.| To speed the process, set a self-clean
cycle for a minimum of 3 hours. See the Cleaning the Oven section.
Strong odor.| An odor from the insulation around the inside of the oven
is normal for the first few times the oven is used.| This is temporary and
will go away after several uses or a self-clean cycle.
My oven door glass appears to be “tinted” or have a “rainbow” color. Is
this defective?| No. The inner oven glass is coated with a heat barrier to
reflect the heat back into the oven to prevent heat loss and keep the outer
door cool while baking.| This is normal. Under certain light or angles, you
may see this tint or rainbow color.
Sometimes the oven takes longer to preheat to the same temperature.|
Cookware or food in oven.| The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to reduce preheat time.
Number of racks in oven.| Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.
Problem| Possible Cause| What To Do
---|---|---
Unable to get the display to show “SF”.| Oven control pads were not
touched properly.| The BROIL HI/LO and BAKE pads must be touched at
the same time and held for 3 seconds.
Control signals after entering cooking time or start time.| You forgot
to enter a bake temperature or cleaning time.| Touch the BAKE pad and
desired temperature or the SELF CLEAN pad and desired clean time.
Oven racks are difficult to slide.| The shiny, silver-colored racks were
cleaned in a self-clean cycle.| Apply a small amount of vegetable oil to a
paper towel and wipe the edges of the oven racks with the paper towel. Do not
spray with Pam® or other lubricant sprays.
Steam from the vent.| When using the ovens, it is normal to see steam
coming out of the oven vents. As the number of racks or amount of food being
cooked increases, the amount of visible steam will increase.| This is normal.
GE Appliances Electric Range Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an
authorized Customer Care® technician.
To schedule service online, visit us at
GEAppliances.com/service, or call GE
Appliances at 800.GE.CARES (800.432.2737).
Please have your serial number and your model number available when calling
for service.
Servicing your appliance may require the use of the onboard data port for
diagnostics.
This gives a GE Appliances factory service technician the ability to quickly
diagnose any issues with your appliance and helps GE Appliances improve its
products by providing GE Appliances with information on your appliance.
If you do not want your appliance data to be sent to GE Appliances, please
advise your technician not to submit the data to GE Appliances at the time of
service.
For the period of | GE Appliances will replace |
---|
One year
From the date of the original purchase| Any part of the range which
fails due to a defect in materials or workmanship.
During this limited one-year warranty , GE Appliances will provide, free
of charge , all labor and in-home service to replace the defective part.
What GE Appliances will not cover:
- Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
- Failure of the product if it is abused, misused, modified or used for other than the intended purpose or used commercially.
- Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning creams and pads.
- Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner’s Manual.
- Replacement of house fuses or resetting of circuit breakers.
- Damage to the product caused by accident, fire, floods or acts of God.
- Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.
- Incidental or consequential damage caused by possible defects with this appliance.
- Damage caused after delivery.
- Product not accessible to provide required service.
- Service to repair or replace light bulbs, except for LED lamps.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited
Warranty.
Any implied warranties, including the implied warranties of merchantability or
fitness for a particular purpose, are limited to one year or
the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding
owner for products purchased for home use within the USA.
If the product is located in an area where service by a GE Appliances
Authorized Servicer is not available, you may be responsible for a trip charge
or you may be required to bring the product to an Authorized GE Appliances
Service location for service.
In Alaska, the limited warranty excludes the cost of shipping or service calls
to your home.
Some states do not allow the exclusion or limitation of incidental or
consequential damages.
This limited warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
To know what your legal rights are, consult your local or state consumer
affairs office or your state’s Attorney General.
Extended Warranties: Purchase a GE Appliances extended warranty and learn
about special discounts that are available while your warranty is still in
effect.
You can purchase it online anytime at: GEAppliances.com/extended-
warranty
or call 800.626.2224 during normal business hours. GE Appliances Service will
still be there after your warranty expires.
Accessories
Looking For Something More?
GE Appliances offers a variety of accessories to improve your cooking and
maintenance experiences!
Refer to the Consumer Support page for phone numbers and website information.
The following products and more are available
Accessories
- Small Broiler Pan (8 ¾ ” x 1 ¼” x 13 ½ “)
- Large* Broiler Pan (12 ¾ ” x 1 ¼” x 16 ½ “)
- XL** Broiler Pan (17 ” x 1 ¼” x 19 1/4“)
Parts
- Oven racks
- Oven elements
- Light bulbs
Cleaning Supplies
- CitruShine™ Stainless Steel Wipes
- CERAMA BRYTE® Stainless Steel Appliance Cleaner
- CERAMA BRYTE® Cleaning Pads for Ceramic Cooktops
- CERAMA BRYTE® Ceramic Cooktop Cleaner
- CERAMA BRYTE® Ceramic Cooktop Scraper
- Kit (Kit includes cream and cooktop scraper)
*The large broiler pan does not fit in 20”/24” ranges.
** The XL broiler pan does not fit in 24” wall ovens, 27” drop-ins or 20”/24”
range.
Consumer Support
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances
Website 24 hours a day, any day of the year!
You can also shop for more great GE Appliances products and take advantage of
all our on-line support services designed for your convenience.
In the US: GEAppliances.com
Register Your Appliance
Register your new appliance on-line at your convenience!
Timely product registration will allow for enhanced communication and prompt
service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing
material.
In the US: GEAppliances.com/register
Schedule Service
Expert GE Appliances repair service is only one step away from your door.
Get on-line and schedule your service at your convenience any day of the year.
In the US: GEAppliances.com/service
or call 800.432.2737 during normal business hours.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts
that are available while your warranty is still in effect.
You can purchase it on-line anytime. GE Appliances Services will still be
there after your warranty expires.
In the US: GEAppliances.com/extended-warranty
or call 800.626.2224 during normal business hours.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote
enable), visit our website at
GEAppliances.com/connect or call
800.220.6899 in the US.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or
accessories sent directly to their homes (VISA, MasterCard and Discover cards
are accepted). Order on-line today 24 hours every day.
In the US: GEApplianceparts.com or by
phone at 877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any
user.
Other servicing generally should be referred to qualified service personnel.
Caution must be exercised, since improper servicing may cause unsafe
operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances,
contact us on our Website with all the details including your phone number, or
write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance
Park | Louisville, KY 40225 GEAppliances.com/contact
References
- Appliance Parts, Accessories & Water Filters | GE Appliances
- GE Appliances Canada | Homepage
- Connect Your Smart Appliances
- Contact Us or Get Help with Questions | GE Appliances
- Bodewell Care Protection Plans
- GEAppliances.com/register
- Appliance Repair Service and Support | GE Appliances
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