Keychron Q12 Wireless Keyboard User Guide
- June 9, 2024
- Keychron
Table of Contents
Keychron Q12 Wireless Keyboard User Guide
Switch To The Right System
Please make sure the system toggle on the top left corner has been switched to
the same system as your computer’s operating system.
The VIA Key Remapping Software
Please visit caniusevia.com to download the latest VIA software to remap the
keys. If the VIA software cannot recognize your keyboard, please reach out to
our support to get the instruction.
THE LAYERS
There are four layers of key settings on the keyboard. The layer 0 and layer 1 are for the Mac system. The layer 2 and layer 3 are for the Windows system.
If your system toggle is switched to Mac, then the layer 0 will be activated.
If your system toggle is switched to Windows, then the layer 2 will be activated. Remember that if you are using it in Windows mode, please make changes to the layer 2 instead of the top layer (the layer 0). This is a common mistake people are making.
THE BACKLIGHT
ADJUST THE BACKLIGHT BRIGHTNESS
WARRANTY
The keyboard is highly customizable and easy to be rebuilt. If anything goes
wrong with any of the keyboard components of keyboard during the warranty
period, we will only replace the defective parts of the keyboard, not the
whole keyboard.
Watch The Building Tutorial On Our Website
If you are building the keyboard for the first time, we highly recommend you
watch the building tutorial video on our website first, then start building
the keyboard yourself.
FACTORY RESET
Troubleshooting? Don’t know what’s going on with the keyboard?
- Plug in the power cable and factory reset the keyboard by pressing fn + J + Z (for 4 seconds).
- Download the right firmware and QMK Toolbox from our website.
- Unplug the power cable and remove the space bar keycap to find the reset button on the PCB.
- Hold the reset key first, then plug in the power cable. Release the reset key, and the keyboard will now enter DFU mode.
- Flash the firmware with the QMK Toolbox.
- Factory reset the keyboard again by pressing fn + J + Z (for 4 seconds). Step by step guide can be found on our website.
