gosund EP8 Smart Plug WiFi User Manual

: June 9, 2024
: gosund

Table of Contents

Package Contents
Product Introduction
Specifications
Main Features
Reset
Important Warnings and Precautions
Downloading the App
Binding Voice Assistant Guide
Frequently Asked Questions
Warranty Conditions
EU Declaration of Conformity
WEEE
Support
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

gosund EP8 Smart Plug WiFi User Manual

Dear customer,

Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

Package Contents

Smart Plug
User Manual
Binding Voice Assistant Instruction

Product Introduction

Product Overview

Specifications

Model: EP8
Rated voltage: 230 W ~ 50/60 Hz
Rated current: Max. 16 A
Power: Max. 3680 W
Wi-Fi frequency: 2.4 GHz

Main Features

Voice control
Control through the app
Schedule & timer
Device share option
No hub required
Compact design
Group control
V0 fireproof

Reset

Turn on the power, hold the button for five seconds until the socket LED starts flashing. The reset is successful.
When the socket is in a new network environment, you need to restore the factory settings, and then reconnect it to the network.

Important Warnings and Precautions

Keep the device out of the reach of children and pets.
Do not use this device in humid environments or outdoors. It is meant for indoor use only.
Do not place this device near heating devices, such as microwave ovens or radiators.
Protect the device from extreme temperatures, direct sunlight, strong jolts, high humidity, moisture, flammable gases, vapours and solvents.
Do not disassemble, modify, or repair your device, and ask for help from the authorized professionals when your device experiences malfunction.
Do not use the device when it is no longer working properly or is visibly damaged.
Do not store the device for extended periods in poor ambient conditions.
Do not insert your device to another one.
Never use aggressive detergents such as rubbing alcohol or other chemical solutions because these could damage the casing or even impair the functioning of the product.
Do not connect in series.
Do not cover the product when in use.

Downloading the App

Either search for “Gosund” in your phones app store or scan the following QR code to enter the download page.

First, download and log in into the app. Then you can proceed with adding the device. Make sure the indicator on the device is blinking, then select “Add Device” in the app and scan the QR code bellow – this will lead you to quick pairing. If you experience any issue, please contact Gosund via official website or through the app.

Binding Voice Assistant Guide

Note that the device supports 2.4G Wi-Fi connection only. Please ensure that the mobile phone and the device are connected to 2.4G Wi-Fi simultaneously.

Connecting Gosund Devices to Alexa
First, download the Amazon Alexa app before connecting, and make sure that the Alexa account is successfully logged in. Then make sure that the Alexa speaker and the device to be bound are powered on and connected to the Wi-Fi network.

Method 1: Bind Quickly Using Gosund App

Open the Gosund app, click “Me” in the lower right corner, and then click the “Alexa” icon in the “Third-Party Voice Services” menu.
Note: Please update the app to version 3.22.5 or above.
Click “Sign In With Amazon” at the bottom of the page.
Click “Link” at the bottom of the page.
After the binding is successful, you can control the device using Alexa.

Method 2: Add Skills via the Alexa App

Open the Amazon Alexa app and select “Skills & Games”, as shown in the figure below.
Click “Search” icon and enter “Gosund”, as shown in the figure below.
Find “Gosund”, click “Enable to use”, and connect your Gosund account to enable the skill. Follow the steps in pictures bellow.
After the connection is successful, you can control your device using Alexa.
Now you can begin your smart home journey.

Connecting Gosund Devices to Google Assistant

Open the Google Assistant app and login.
Tap your account name in the upper right corner.
Click “Devices” to add a new device.
Find “Link a smart home device” and click it.
Enter “Gosund” to search and click the “Gosund smart”
Enter your Gosund app account, then tap “Link Now”

Frequently Asked Questions

The smart plug is shown offline or disconnected from the Wi-Fi.

Please ensure the Wi-Fi connection is stable and the router is not far or overloaded. Please restart your router or connect the device to a mobile Wi Fi hotspot to see if it works.
If that doesn’t help, please remove the device from the app. Click the device name, then click on the edit icon (at top-right corner), click “Remove Device” located at the bottom and “Disconnect and wipe data”.
If not even that helps, please reset the device and reconnect it to the app again. To reset, simply press the power button for about ten seconds. The smart plug indicator will blink rapidly (EZ mode) or slowly (AP mode).

Smart plug will turn on and off by itself randomly. What should I do to fix this?

First, check whether you have set up any schedules for turning on and off in the app.
If that doesn’t help, try plugging the smart plug into another socket.
If that doesn’t help either, please remove the device from the app. Click the device name, then click on the edit icon (at top-right corner), click “Remove Device” located at the bottom and “Disconnect and wipe data”.
If not even that helps, please reset the device and reconnect it to the app again. To reset, simply press the power button for about ten seconds. The smart plug indicator will blink rapidly (EZ mode) or slowly (AP mode).

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
Natural wear and aging of consumables or components during use (such as batteries, etc.).
Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer’s / importer’s authorized representative:
Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
CIN: 27082440

Subject of the declaration:
Title: Smart Plug
Model / Type: Gosund EP8

The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):
Directive No. 2014/53/EU
Directive No. 2011/65/EU as amended 2015/863/EU

Prague, 31.10.2022

WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.