eufy T2130111 by Anker, BoostIQ RoboVac 30C MAX, Robot Vacuum Cleaner Owner’s Guide
- June 9, 2024
- Eufy
Table of Contents
eufy T2130111 by Anker, BoostIQ RoboVac 30C MAX, Robot Vacuum Cleaner
Using Your RoboVac
Remove the sticker next to the power switch, and the foam blocks beside the bumper before use.
If you cannot remove the objects, check whether RoboVac can return to the Charging Base normally; if not, contact eufy customer service for help.
- Always keep the Charging Base plugged in, otherwise RoboVac will not automatically return.
- When the Charging Base is connected to AC power, the LED indicator on the Charging Base is SOLID WHITE.
Fully charge RoboVac before use. The LED indicator on RoboVac breathes orange while charging, and is solid blue when fully charged.
Download the EufyHome app and follow the instructions in the app to complete the Wi-Fi connection. Then you can control RoboVac via this app. Refer to the Owner’s Manual for details.
Important Tips
When using for the first time, follow RoboVac to observe and resolve any
problems that may occur.
- Remove power cords and small objects from the floor that may entangle RoboVac. You can use the supplied cable ties to organize your wires and power cords.
- Fold tasseled edges of area rugs underneath to prevent tangling RoboVac. Avoid cleaning very dark-colored rugs or high-pile rugs thicker than 1.02 in/26 mm as they may cause RoboVac to malfunction.
- Keep RoboVac away from spaces close to 2.87 in/73 mm to prevent RoboVac from getting stuck. If necessary, place physical barriers or Boundary Strips to block off the problem areas.
- Keep RoboVac away from wet areas.
- RoboVac may climb on top of objects less than 0.63 in/16 mm in height. Remove these objects if possible.
- To keep RoboVac away from any area or item you do not want RoboVac to clean, apply the Boundary Strip(s) on the floor with the supplied adhesive tape to create a virtual barrier. Make sure the strips are placed FLAT on the floor.
Place physical barriers or Boundary Strips in front of fireplaces and areas that may cause damage to RoboVac if entered.
Frequently Asked Questions
How can I contact eufy customer service?
You can contact eufy customer service via e-mail or telephone.
How do I know if RoboVac is charging?
RoboVac is charging when the LED indicator on the Charging Base is SOLID WHITE.
How do I know if RoboVac is fully charged?
When the Charging Base is connected to AC power, the LED indicator on the Charging Base is SOLID WHITE. When RoboVac is fully charged, the LED indicator on RoboVac breathes orange and turns blue when it’s fully charged.
What should I do if the Charging Base cannot charge RoboVac?
Check whether the power cord of the Charging Base is plugged in and whether there are any other objects blocking its access to power. If it still cannot charge, contact eufy customer service for help.
What should I do if RoboVac cannot return to the Charging Base?
Make sure that there are no objects blocking its access to the Charging Base. If it still cannot return, contact eufy customer service for help.
In comparison to the Eufy 30 standard, how useful are the app’s “C” features?
Both have been mine. The 30 offers far greater app functionality and boundary strips.
Can this be used at home without internet access? My phone’s hotspot is how I access the internet. I don’t have a router specifically for the internet.
Yes, consumers may still use a remote or hotspot to control the RoboVac even if their home doesn’t have wifi.
Does it run afoul of any furniture? or possess a stop sensor?
Our RoboVac uses infrared technology for its sensors, which are located on the bumper and drop sensors at the bottom. While it is operating, the front bumper’s sensors pick up horizontal impediments. However, since really dark- colored objects and furniture absorb IR, the RoboVac may run into them. Due to sensor configuration, objects that are too short, thin, or tiny could not be detected, such as the thin table legs.
Can you tell the vacuum cleaner to clean only certain spots or patterns? Let’s say I want to have it vacuum two specified rooms while I’m at work.
The mapping function is not supported by this RoboVac, sorry. Therefore, it cannot be programmed to clean the entire house automatically. It employs a Bounce technology, so when it runs into obstacles, it just reverses course and moves back and forth in a straight path. Would you let it to operate on its own and see the outcome? Or you may make it operate more efficiently by using the app or remote.
Tiles are the cleaned?
Yes, it is compatible with various hard floors and mid-carpet.
Do I keep the border strip in place indefinitely? I’m not sure.
The side facing up is the one with the “eufy” emblem (light side). To put the backside of the boundary strip flat on the ground, you might use the adhesive tape strips that were provided.
Why can’t I obtain a new one if this product has been used?
We want to get you taken care of as quickly as we can and are really sorry to hear that you received the outdated RoboVac. It would be helpful to know that this is an uncommon problem that results from a human mistake in the warehouse when a returned RoboVac gets mixed up with new merchandise in order to allay any worries you might have. Actually, Eufy places a lot of importance on this matter and continues to bargain with Amazon.
Can you often shift the strips?
You may indeed move the border lines. It is necessary to tape down the border strips. There are double-sided cassettes included.
Does having two Eufy vacuums cause confusion?
They don’t interfere with one another, no. Usually, I have them running simultaneously in several locations. To cover the same area, I occasionally use one Euphy until the battery expires and then another that is completely charged.
Will marble floors be affected by this?
While I can’t speak about marble particularly, hard floor materials in general appear to clean nicely. On marble, I believe it would look great. As long as the floor isn’t completely black, I would imagine that it will work as intended. However, I read in another review that the sensors had problems on really dark floors.
Does anyone know the size of (mm) headphones that fit these?
Please note that this is a robot vacuum instead of a headphone. Please select the appropriate product link to learn more about the headphones.
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Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>