eufy CLEAN N930 Pet Grooming Vacuum Owner’s Manual

May 15, 2024
eufy CLEAN

eufy CLEAN N930 Pet Grooming Vacuum

eufy-CLEAN-N930-Pet-Grooming-Vacuum-PRODUCT

Product Information

Specifications

  • Product Name: Pet Grooming Vacuum N930
  • Manufacturer: POWER MOBILE LIFE, LLC
  • Compliance: FCC Part 15, ISED license-exempt RSS(s), EU Directives 2014/35/EU & 2014/30/EU, GB Regulations
  • Contact: +1 (800) 994 3056

Product Usage Instructions

Preparation

  • Before using the vacuum cleaner, ensure you have all the necessary accessories and components as outlined in the user manual.

Turning On

  • To turn on the vacuum cleaner, locate the power button usually on the handle or main body of the device. Press the power button to start the vacuum.

Select a Suction Power Level

  • Depending on the surface or pet hair thickness, adjust the suction power level of the vacuum cleaner. This can usually be done using a control dial or buttons on the device.

Adjustment of Electric Clipper

  • If your vacuum cleaner comes with an electric clipper for grooming, follow the specific instructions provided in the manual for adjusting and using the clipper safely.

Use of Accessories

  • Attach the appropriate accessory for pet grooming or cleaning as needed. Ensure accessories are securely attached before operation.

Cleaning and Maintenance

  • Regularly clean the vacuum cleaner and its accessories as per the maintenance instructions provided in the manual. This will ensure optimal performance and longevity of the device.

Troubleshooting

  • If you encounter any issues with the vacuum cleaner, refer to the troubleshooting section in the manual for guidance on common problems and solutions.

FAQ

Q: Can children use this vacuum cleaner?

  • A: Children should not operate this appliance unsupervised. It is recommended that adults handle the vacuum cleaner and its accessories.

Q: How should I clean the filters of the vacuum cleaner?

  • A: Follow the instructions in the manual to locate and clean the filters. Most filters can be rinsed with water or gently cleaned with a brush.

Q: Can I use this vacuum cleaner on wet surfaces?

  • A: No, this vacuum cleaner is designed for dry use only. Do not use it on wet surfaces to avoid damage to the device.
  • Thank you for purchasing the vacuum cleaner.
  • Carefully read all the instructions below before using this device, and keep this manual for future reference.

Important Safety Instructions

  • READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM CLEANER
  • WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
  • This device is intended for household use only.
  • Do not use it outdoors or on wet surfaces.
  • Do not leave this appliance unattended when it is plugged in. Unplug it from the outlet when you are not using it and before servicing or cleaning.
  • Not intended as a toy. Close attention is necessary when used by or near children.
  • Never operate this appliance when it has a damaged cord or plug when it is not working properly after it has been dropped or damaged, or after it has been dropped in water. Return the appliance to a service center for examination and repair.
  • Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified persons to avoid hazard.
  • The clipper attachment for this appliance is intended for trimming purposes only.
  • WARNING: Keep the appliance dry.
  • This appliance can be used by children aged 8 years and above, and persons with reduced physical, sensory, or mental capabilities, or a lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children should not play with this appliance. Cleaning and user maintenance should not be done by children without supervision.
  • Fully assemble the vacuum before operating it.
  • Only use this appliance as described in this manual. Only use attachments recommended by the manufacturer. Do not place anything on top of this device.
  • Do not handle the plug or appliance with wet hands.
  • Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
  • Do not pull or carry the appliance by its cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
  • Do not drop, insert, or put any objects into openings or vents. Do not use it if any opening is blocked. Keep free of dust, lint, hair, and anything else that may reduce airflow. Never operate this appliance while on a soft surface, such as a bed or couch, where the air openings can be blocked.
  • Keep hair, loose clothing, fingers, and other body parts away from openings and moving parts.
  • Always attach the plug to the appliance first, then to the outlet. To disconnect, turn all controls to the ‘off’ position (eg. 0), then remove the plug from the outlet.
  • Use extra care when cleaning on stairs.
  • Do not pick up anything that is burning or emitting smoke, such as cigarettes, matches, or hot ashes.
  • Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
  • Do not use without the dust cup and/or filters in place.
  • Store this appliance indoors, in a cool and dry area.
  • Make sure that the outlet voltage corresponds to the voltage rating on the charger’s label.
  • Do not attempt to repair or disassemble this appliance. There are no user-serviceable parts inside. Maintenance and repair must be performed by a qualified repairman and only identical replacement parts can be used.
  • This will ensure the safety of the appliance.
  • (For US) To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other).
  • This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
  • Do not reach for an appliance that has fallen into the water. Unplug immediately from the receptacle.
  • Do not use it while bathing or in a shower.
  • Do not place or store the appliance where it can fall or be pulled into a tub or sink. Do not place or drop in water or other liquids.
  • Do not use outdoors or operate where aerosol (spray) products are being used, or where oxygen is being administered.
  • Do not use this appliance with a damaged or broken comb, as this can potentially result in facial injury.
  • During use, do not place or leave the appliance where it can be subject to damage by an animal, or exposed to weather.

SAVE THESE INSTRUCTIONS

Notice This symbol on the device or its packaging indicates:

Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference,
  2. this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and radiates radio frequency energy
and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and the receiver.
  3. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio / TV technician for help.

The following importer is the responsible party (for FCC matters only).

Company Name: POWER MOBILE LIFE, LLC
Address: 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541
Telephone: +1 (800) 994 3056

ISED Compliance Statement

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

EU Declaration of Conformity
Hereby, Anker Innovations Limited declares that the product type T2560 complies with Directives 2014/35/EU & 2014/30/EU.

The full text of the EU Declaration of Conformity is available at the following website: https://support.eufylife.com/s/articleRecommend?type=DownLoad.

GB Declaration of Conformity

Hereby, Anker Innovations Limited declares that the product type T2560 is in compliance with Electrical Equipment (Safety) Regulations 2016 & Electromagnetic Compatibility Regulations 2016 & The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 & The Ecodesign for Energy-Related Products Regulations 2010.
The full text of the GB declaration of conformity is available at the following website: https://support.eufylife.com/s/articleRecommend?type=DownLoad.
The following importer is the responsible party (contract for EU and UK matters)
Anker Technology (UK) Ltd
GNR8, 49 Clarendon Road, Watford, Hertfordshire, WD17 1HP, United Kingdom
Anker Innovations Deutschland GmbH
Georg-Muche-Strasse 3, 80807 Munich, Germany
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

What’s in the Box

eufy-CLEAN-N930-Pet-Grooming-Vacuum-FIG-1

Using the Vacuum Cleaner Preparation

  1. Install the dust cup gently in the direction of the arrow.
  2. Connect the hose to the vacuum cleaner.
  3. Connect accessories to the vacuum cleaner through the hose.

Turning On

  1. Connect the power cord to a power outlet.
  2. Press the main power switch to turn on the vacuum cleaner. The suction power level is set to Low by default for the first time.
    • The vacuum cleaner will be turned on next time at the suction power level you previously selected.

Select a Suction Power Leveleufy-CLEAN-N930-Pet-Grooming-Vacuum-
FIG-7

  • The corresponding status indicator lights up when a mode is selected.
  • If the electric clipper gets stuck, the status indicator will flash rapidly.

Adjustment of Electric Clippers

  1. Slide up for a shorter cut.
    • Do not press the grey self-locking button.
  2. Slide down for a longer cut.
    • Press and hold the grey self-locking button.

Use of Accessories

Grooming Brush

Use to clean up flyaway hair and debris stuck in pet fur, and to give hair a more fluffy look.

Deshedding Tool

  • This tool can effectively remove loose hair and reduce tangles for long and short-haired dogs and cats.
  • Please be careful with the pet’s skin and do not use excessive force that may cause scratches.

Electric Clippers

  • Use to shave and collect pet hair in the dust cup to prevent it from falling around the home.
  • Please be careful with the pet’s skin and do not use excessive force that may cause scratches.

Cleaning Brush

  • Use to clean up pet hair, and hair stuck on clothes and furniture.

Nozzle

  • Use to clean hair stuck in corners and small crevices in the sofa or carpet.

Clipping Comb (Optional Use)

  • Choose a comb for different hair lengths.
  • Please keep the combs properly placed when not in use.

Wind Cover (Optional Use)

  • Use to enhance wind power when trimming hair, and to guide the suction port path.
  • Please keep the wind covers properly placed when not in use.

Recommended Suction Power Level for Accessorieseufy-CLEAN-N930-Pet-
Grooming-Vacuum-FIG-16

Cleaning and Maintenance

Cleaning the Dust Cup

  1. Press the button, then lift slightly in the direction of the arrow to remove the dust cup.eufy-CLEAN-N930-Pet-Grooming-Vacuum-FIG-17
  2. Empty the dust cup contents.
  3. Install the dust cup in the direction of the arrow.
  • Be careful when removing the dust cup.
  • If the removed dust cup is cleaned after emptying, remember to install the dust cup after it is completely dry to prevent electric shock or machine damage caused by water in the device.

Cleaning the Electric Clippers

  1. Lift in the direction of the arrow to remove the clipper. If you just want to clean the blade, there is no need for removal.
  2. Vacuum or clean debris from the blade and the clipper.
  3. Slide the knob to the bottom, and then reinstall the clipper in the direction of the arrow after cleaning.

Cleaning the Sponge Filter

  1. Remove the dust cup and take out the sponge filter.
  2. Rinse it with cold water and drain after washing.
  3. Place it in a well-ventilated place for at least 24 hours to dry.
  4. Install the sponge filter back to its original position after it is completely dry, and ensure it is properly installed.
  • The sponge filter should be cleaned with cold water.
  • Cleaning and maintenance will depend on your usage habits, please clean it regularly.
  • Disconnect power and unplug the power cord when cleaning the device.
  • Wet sponge filters can cause electric shock and malfunction. Make sure to install the sponge filter only after drying.

Cleaning High-Performance Filter

  1. Remove the dust cup and screws, and take out the high-performance filter.
  2. Rinse the high-performance filter with cold water and drain after washing.
  3. Place it in a well-ventilated place for at least 24 hours to dry.
  4. Install the high-performance filter back to the original position after it is completely dry, and ensure it is properly installed.
  • The high-performance filter should be cleaned with cold water.
  • Cleaning and maintenance will depend on your usage habits, please clean it regularly.
  • Disconnect power and unplug the power cord when cleaning the device.
  • High-performance filters that are not completely dry can cause electric shock and malfunction. Make sure to install the high-performance filter only after drying.

Hose Storage

  • Wrap the hose around the device or store it in the storage bag.

Power Cord Storage

  • The power cord can be stored at the bottom of the device.

Troubleshooting

The solutions below are for general questions. If your problem persists, visit www.eufylife.com or contact support@eufylife.com for further help.

Problems Solutions
The vacuum cleaner will not turn on. •         Check that the power cord is

plugged in properly.

•         Check if the power socket works.

The vacuum cleaner stops working abruptly.| •         Check that the power cord is plugged in properly.

•         Press the main power switch again.

•         If the problem persists, turn off the main power switch, and wait until the device cools down before turning it on again.

The vacuum cleaner’s suction power is too weak.| •         Empty the dust cup and hose.

•         Open the dust cup take out the sponge filter, and check whether the filter is dirty.

•         Press the mode button and adjust the suction power level.

The electric clippers stop working.| •         Check whether the electric clippers are stuck.

•         If the problem persists, turn off the main power switch and make sure the electric clippers are installed properly before restarting.

Specifications

Model T2560
Power 400W
Hose Length 1.3m
Maximum Suction Power 14kPa
Dust Cup Capacity 4.5L
Product Size 300285460mm
Power Cord Length 4m
Net Weight 3.7kg
Maximum Noise 72dB

Customer Service

Contact Us

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Installing the Dust Cup

  1. Install the dust cup gently in the direction of the arrow.
  2. Connect the hose to the vacuum cleaner.
  3. Connect accessories to the vacuum cleaner through the hose.

Cleaning the Dust Cup

  1. Press the button, then lift slightly in the direction of the arrow to remove the dust cup.
  2. Empty the dust cup contents.
  3. Install the dust cup in the direction of the arrow.eufy-CLEAN-N930-Pet-Grooming-Vacuum-FIG-36
  • Be careful when removing the dust cup.
  • If the removed dust cup is cleaned after emptying, remember to install the dust cup after it is completely dry to prevent electric shock or machine damage caused by water in the device.

eufy Clean Pet Grooming Vacuum – Limited Warranty

  • This limited warranty provided by the manufacturer does in no way affect a potential statutory warranty provided by law.
  • The Limited Warranty applies to purchases made from authorized retailers of Anker Innovations Limited. Warranty coverage applies to the original owner and the original product only and is not transferable.
  • Anker Innovations warrants that the eufy Clean Pet Grooming Vacuum unit shall be free from defects in material and workmanship as follows:
  • The body of the eufy Clean Pet Grooming Vacuum for two (2) years.
  • In the case of a eufy Certified Refurbished product for three (3) months.
  • The warranty starts from the date of purchase and applies when the eufy Clean Pet Grooming Vacuum unit Is used under normal household conditions and maintained according to the requirements outlined in this instruction manual subject to the following conditions and exclusions.

REMEDY

  1. The original unit and/or non-wearable components deemed defective, according to Anker Innovations’ sole discretion, will be repaired or replaced for up to two years from the original purchase date.
  2. In the rare event that a replacement unit is issued, the warranty coverage ends ninety (90) days following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater If the unit is replaced, Anker Innovations reserves the right to replace the unit with one of equal or greater value.

EXCLUSION

Unless agreed in writing, the Limited Warranty will not apply to consequential and incidental damages and not apply if the defect(s) relate to:

  1. Consumable parts such as filters, brushes, etc., are subject to normal wear and tear, and require regular maintenance and/or replacement to ensure the proper functioning of your unit.
  2. Defects caused by rough or inappropriate handling or use or damage caused by accident, misuse, neglect, fire, water, lightning, or other acts of nature, external sources such as weather, electrical outages, or power surges.
  3. Improper operation or maintenance, use not under the Product instructions, or connection to improper voltage supply.
  4. Negligent use or care, neglect or careless operation or misuse of the Product.
  5. Accident, abuse, misapplication, or any unauthorized repair, modification disassembly, or opening of the chassis of the Product.
  6. Any failure by Buyer or a third party to comply with environmental and storage requirements for the Product specified by Seller.
  7. Any failure to adequately package the Product for transportation.
  8. Use of parts not by the Product instructions.
  9. Use of parts and accessories other than those produced or recommended by eufy.
  10. Use in a commercial environment as the Product is designed for residential use only.
  11. Extreme or external causes beyond our reasonable control include but are not limited to, breakdowns, fluctuations, or interruptions in electric power, ISP (internet service provider) service, or wireless networks.
  12. Weak and/or inconsistent wireless signal strength in your home.
  13. Any product(s) purchased from unauthorized dealers/resellers.
  14. Products used outside the country of purchase.
  15. Free products.
  16. Lost and/or stolen products

DISCLAIMER

  • This Limited Warranty is your sole and exclusive remedy against Anker Innovations and Anker Innovations’ sole and exclusive liability in respect of defects in your Product. This Limited Warranty replaces all other Anker Innovations warranties and liabilities, whether oral, written, (non-mandatory) statutory, contractual, in tort or otherwise, including, without limitation, and where permitted by applicable law, any implied conditions, warranties, or other terms as to satisfactory quality or fitness for purpose.
  • However, this Limited Warranty shall neither exclude nor limit i) any of your legal (statutory) rights under the applicable national laws or ii) any of your rights against the seller of the Product.
  • TO THE EXTENT PERMITTED BY APPLICABLE LAWS, ANKER INNOVATIONS DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS OF ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT LOSS OR DAMAGE, CONSEQUENTIAL LOSS OR DAMAGE OR SPECIAL LOSS OR DAMAGE.
  • TO THE EXTENT PERMITTED BY APPLICABLE LAWS, ANKER INNOVATIONS’ LIABILITY WILL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT The above limitations will not apply in the case of gross negligence or intentional misconduct of Anker Innovations or in the case of death or personal injury resulting from Anker Innovations’ proven negligence.

WARRANTY SERVICE

  • For retail store purchasing
  • If you wish to make a warranty claim, please contact your local distributor.
  • Upon contacting your distributor, please have the serial number of your Product ready and the original proof of purchase from an authorized reseller, showing the date of purchase and full details of the Product.

For Online Store purchasing please reach us through this channel

  • support@eufylife.com
  • www.eufylife.com
  • (US/CA) +1 (800) 994 3056
  • (UK) •44 (0) 1604 936200
  • When calling the customer support center, please have the Amazon order number or eBay username for the purchase of the eufy product from the authorized retailer.

References

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