reolink PoE NVR System User Guide
- June 8, 2024
- reolink
Table of Contents
PoE NVR System
User Guide
What’s in the Box
NVR Introduction
NOTE: The actual appearance and components may vary with different products.
Connection Diagram
Connect the NVR (LAN port) to your router with an Ethernet cable.
Next, connect the mouse to the USB port of the NVR.
Connect the NVR to the monitor with a VGA or HDMI cable.
NOTE: There is no VGA cable included in the package.
Connect cameras to PoE ports on the NVR.
Connect the NVR to a power outlet and turn on power switch.
NOTE: Some Reolink WiFi cameras also work with Reolink PoE NVR. For more information, visit https://support.reolink.com and search Make Reolink WiFi Cameras Work with Reolink PoE-NVRs.
Set up PoE NVR System
A setup wizard will guide you through the NVR system configuration process.
Please set a password for your NVR (for the initial access) and follow the
wizard to configure the system.
NOTE: The password should be at least 6 characters. It is recommended
that you note down the password and keep it in a secure place.
Access the NVR via Smartphone or PC
Download and launch the Reolink App or Client software and follow the
instructions to access the NVR.
On Smartphone
Scan to download the Reolink App.
https://reolink.com/wp-json/reo-v2/app/download
On PC
Download path: Go to https://reolink.com > Support > App & Client.
Troubleshooting
No Video Output on the Monitor
If there’s no video output on the monitor from Reolink NVR, please try the
following solutions:
- TV/monitor resolution should be at least 720p or above.
- Make sure your NVR is powered on.
- Double check the HDMI/VGA connection, or swap another cable or monitor to test.
If it still doesn’t work, please contact Reolink Support https://support.reolink.com
Failed to Access the PoE NVR Locally
If you failed to access the PoE NVR locally via mobile phone or PC, please try
the following solutions:
- Connect the NVR (LAN port) to your router with a network cable.
- Swap another Ethernet cable or plug the NVR to other ports on the router.
- Go to Menu -> System -> Maintenance and restore all settings.
If it still doesn’t work, please contact Reolink Support https://support.reolink.com
Failed to Access the PoE NVR Remotely
If you failed to access the PoE NVR remotely via mobile phone or PC, please
try the following:
- Make sure you can locally access this NVR system.
- Go to NVR Menu -> Network -> Network Advanced and make sure that UID Enable is selected.
- Please connect your phone or PC under the same network (LAN) of your NVR and see if you can visit any website to verify whether there is Internet access available.
- Please reboot your NVR and home router and try again.
- If it still doesn’t work, please contact Reolink Support https://support.reolink.com
Specifications
Video/Audio Output
HDMI Output: Up to 8MP
VGA Output: Up to 2MP
Audio output: 1CH RCA
Decoding
Decoding Resolution: 12MP/8MP/5MP/4MP/3MP/1080p/720p
Video Format: H.264,H.265
Synchronous Playback: Up to 4 Channels
General
Operating Temperature:
-10°C to 45°C (-10°C to 55°C for RLN16-410)
Size: 260 x 41 x 230mm, (330 x 45 x 285mm for RLN16-410)
Weight: 2.0kg, (3.0kg for RLN16-410)
Notification of Compliance
Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation. For more information, visit: https://reolink.com/fcc-compliance-
notice/.
Simplified EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 2014/30/EU.
Correct Disposal of This Product
This marking indicates that this product cannot be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal and promote the
sustainable reuse of material resources, please recycle it responsibly. To
return your used device, please visit the Return and Collection System or
contact the retailer from whom the product was purchased. They can take this
product away for environmentally safe recycling.
Limited Warranty
This product comes with a 2-year limited warranty that is valid only if
purchased from Reolink Official Store or a Reolink authorized reseller. Learn
more: https://reolink.com/warranty-and-return/.
NOTE: We hope that you enjoy your new purchase. But if you are not
satisfied with the product and plan to return it, we strongly suggest that you
format the inserted HDD first.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and
Privacy Policy at reolink.com. Keep it out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Reolink product, you
agree to the terms of this End User License
Agreement (“EULA”) between you and Reolink. Learn more:
https://reolink.com/eula/.
Technical Support
If you need any technical help, please visit our official support site and
contact our support team before returning the products,
https://support.reolink.com
References
- Reolink Official: Security Cameras and Systems for Home & Business
- Reolink Official: Security Cameras and Systems for Home & Business
- Warranty & Return – Reolink
- Reolink Support - Official Reolink Help Center
Read User Manual Online (PDF format)
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