‎Brother HLL2350DW Compact Monochrome Laser Printer User’s Guide

‎Brother HLL2350DW Compact Monochrome Laser Printer

User’s Guides and Where to Find Them

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.| Printed / In the box
Quick Setup Guide| Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using.| Printed / In the box
Reference Guide| Learn basic operations and basic machine maintenance. See troubleshooting tips.| Printed or on Brother Installation Disc / In the Box
Online User’s Guide| In addition to information about the Print operations, mobile device functions, troubleshooting, and other useful information is included about using the machine on a network.| Brother Solutions Center 1
Mobile Print/Scan Guide for Brother iPrint&Scan| This Guide provides useful information about printing from your mobile device when connected to a Wi-Fi® network.| Brother Solutions Center 1

The Online User’s Guide Helps You Get the Most Out of Your Machine

We hope that you find this guide helpful. To learn more about your machine’s features, please take a look at our Online User Guide. It offers:

Quicker Navigation

• Search box
• Navigation index in a separate panel

Comprehensive Format

• Every topic in one guide

Simplified Layout

• Step-by-step instructions
• Feature summary at the top of the page

1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions

To View Online User’s Guides

To view the Online User’s Guide and other available guides, visit support.brother.com/manuals. (Windows®)
You can also access your machine’s guides using Brother Utilities. The Brother utility tool is included in the standard installation and, when installed, you can find it either as a shortcut on your desktop or from the Windows® Start menu.

Questions or Problems?

Take a Look at our FAQs, Solutions, and Videos Online

Go to your model’s FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com

• Provides several ways to search
• Displays related questions for more information
• Receives regular updates based on customer feedback

©2017 Brother Industries, Ltd. All rights reserved

General Information

Control Panel Overview

The control panel will vary depending on your model

1. LCD (Liquid Crystal Display)
   Displays messages to help you set up and use your machine.
   Wireless Models: A four-level indicator shows the wireless signal strength if you are using a wireless connection.

2. Power On/Off Button

   • Turn on the machine by pressing.
   • Turn off the machine by pressing and holding. The LCD displays [Shutting Down] for a few seconds before going off.

3. Network Buttons
   Wired Models: Network

   • Press Network to set up wired network settings.
   • Models with Wireless Function:
     WiFi
     Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
     When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.

4. Menu Buttons
   OK
   Press to store your machine settings. After you change a setting, the machine returns to the previous menu level.
   Back

   • Press to go back to one level in the menu.

   • Press to select the previous digit when setting numbers. |
     Up or Down ( + or -)

   • Press to scroll through menus and options.

   • Press to enter a number or to increase or decrease the number. Press and hold “Down” a or b to scroll faster. When you see the number you want, press OK.

5. Go Button

   • Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
   • Press to print any data remaining in the machine’s memory.
   • Press to select the displayed option. After you change a setting, the machine returns to Ready Mode.
   • Press and hold Go for about two seconds to cancel a print job.

Load Paper

Load Paper in the Paper Tray

Use the paper tray when printing on the following media:

• Plain paper
• Thin paper
• Recycled paper
• Thick paper

1. Adjust the guides
2. Fan the paper
3. Do not exceed this mark

For more information, see the Online User’s Guide: Load Paper in the Paper Tray. For more information, see the Online User’s Guide: Load Paper in the Paper Tray.

Load Paper in the Manual Feed Slot

Use the Manual Feed Slot when printing on the following media:

1. Plain paper
2. Thin paper
3. Recycled paper
4. Bond paper
5. Thick paper
6. Labels
7. Envelopes

• Adjust the guides
• Use both hands to insert one sheet of paper
• Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.

Open the back cover (face-up output tray) before printing to let the printed paper exit onto the face-up output tray.
For more information, see the Online User’s Guide: Load and Print Paper in the Manual Feed Slot.

Troubleshooting

Use this section to resolve problems you may encounter when using your Brother machine.

Identify the Problem

Even if there seems to be a problem with your machine, you can correct most problems yourself.

First, check the following:

• The machine’s power cord is connected correctly and the machine’s power is on.
• All of the machine’s orange protective parts have been removed.
• (For network models) The access point (for a wireless network), router or hub is turned on and its link indicator is blinking.
• The paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the machine’s status on your machine or in Brother Status Monitor on your computer.

Using the LCD

Cover is Open

| 1.    Follow the messages on the LCD.

2.    If you cannot resolve the error, see the Online User’s Guide: Error and Maintenance Messages or go to your model’s FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.

Error and Maintenance Messages

For information on the most common error and maintenance messages, see the Online User’s Guide. To view the Online User’s Guide and other available guides, visit support.brother.com/manuals.

Paper Jams

An error message indicates where the paper is stuck in your machine.

Error messages:

1. Jam Rear
2. Jam 2-sided
3. Jam Tray
4. Jam Inside

See the messages in Brother Status Monitor on your computer.

Solutions for Wireless Connection

If you cannot connect your Brother machine to the wireless network, see the following:

• Online User’s Guide: Print the WLAN Report
• Quick Setup Guide: Alternative wireless setup

To view the Online User’s Guide and other available guides, visit support.brother.com/manuals.

Appendix

Supplies

When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine’s control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer.

• The supply order number will vary depending on your country and region

Toner Cartridge

Standard Toner:

Supply order No.| Approximate Life (Page Yield)| Applicable Models
TN-730| Approximately 1,200 pages 1 2| HL-L2350DW/HL-L2370DW/ HL-L2370DWXL

• The approximate cartridge yield is declared in accordance with ISO/IEC
• A4/Letter simplex pages

High Yield Toner:

Supply order No.| Approximate Life (Page Yield)| Applicable Models
TN-760| Approximately 3,000 pages 1 2| HL-L2350DW/HL-L2370DW/ HL-L2370DWXL

• The approximate cartridge yield is declared in accordance with ISO/IEC
• A4/Letter simplex pages

Super High Yield Toner:

Supply order No.| Approximate Life (Page Yield)| Applicable Models
TN-770 (US only)| Approximately 4,500 pages 1 2| HL-L2370DW/HL-L2370DWXL

• The approximate cartridge yield is declared in accordance with ISO/IEC
• A4/Letter simplex pages

Drum Unit

Supply order No.| Approximate Life (Page Yield)| Applicable Models
---|---|---
DR-730| Approximately 12,000 pages 1| HL-L2350DW/HL-L2370DW/ HL-L2370DWXL

Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size.

If you are using Windows®, double-click the Brother Creative Center icon on your desktop to access our FREE website designed as a resource to help you easily create and print customized materials for business and home use with photos, text, and creativity. Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenter

Print Using Your Mobile Device

Brother iPrint&Scan for Mobile allows you to use features of your Brother machine directly from your mobile device, without using a computer. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model’s Manuals page on the Brother Solutions Center at support.brother.com to see the guide.

Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6

Visit us on the World Wide Web at www.brother.com

These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.

FAQ’s

How do I install the Full Driver & Software Package?

See the Quick Setup Guide for instructions.

Does this printer include toner and ink?

One starter toner cartridge for the HLL2350DW is included; it has a yield of about 700 pages (letter/A4) in compliance with ISO/IEC 19752.

How do I install the Full Driver & Software Package? See the Quick Setup Guide for instructions.

See the Online User’s Guide for instructions.

Does this printer function well with Apple products (iPhone 8, iPad Pro, and MacBook Pro)? How well does this printer support Apple’s AirPrint technology?

I also own a MAC, an iPad Air, an iPhone SE, and two Windows 10 laptops. With all this, this printer performs flawlessly. Setting up the network and connections was simple.

How do I use the machine on a wireless network?

See the Online User’s Guide for instructions.

Does this printer also support colored printing? And is it feasible to print a page that is only one side?

Only black and grayscale printing is supported by the HLL2350DW. Instead of printing papers in a duplex, you can switch the default printer settings to single-sided printing.

How do I print from my mobile device?

See the Mobile Print/Scan Guide for Brother iPrint&Scan for instructions.

Does this model work with 240 volts?

The HLL2350DW requires a power source of 110 to 120 V AC, 50/60 Hz.

How do I print from my mobile device using Apple AirPrint™?

See the Mobile Print/Scan Guide for Brother iPrint&Scan for instructions.

Has anyone used a generic toner cartridge successfully with a brother HL-L2350 printer?

Yes. My older HL-L2390 DW printer accepts generic ink and toner purchased from a variety of internet retailers. I shop wherever the prices are lower because I have no loyalty to any particular store.

How do I print from my mobile device using Google Cloud Print™?

See the Mobile Print/Scan Guide for Brother iPrint&Scan for instructions.

The 15-inch Acer Chromebook not working They are both linked to the same wifi access point. Through g-cloud print, a new device was not discovered.

Because it has PCL emulation, the 2370DW is compatible with Chrome, although the 2350DW might not. I would suggest obtaining the 2370DW rather than the 2350DW if you haven’t already bought one and need to print from a Chromebook.

How do I print from my mobile device using Wi-Fi Direct™?

See the Mobile Print/Scan Guide for Brother iPrint&Scan for instructions.

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