TESLA 32E620BHS Android OS Smart TVs User Guide

June 4, 2024
Tesla

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TESLA 32E620BHS Android OS Smart TVs

TESLA 32E620BHS Android OS Smart TVs-fig1

SAFETY INFORMATION

  • The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operting in the literature accompanying the appliance.

  • Warning
    The lightning flash with arrowhead symbol within an equilateral triangle,is inten ded to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

  • High voltages are used in the operation of this product.to reduce the risk of electric shock,do not remove cover of the cabinet, refer servicing to qualified service personal

  • If the TV any changes or coarse adjustment, electric shocks to be hurt, do not attempt to open a machine-maintenance,customer contact centres needed overhaul.

IMPORTANT SAFETY PRECAUTIONS

  • Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions.
  • Do not use this apparatus near water. Clean only with dry cloth.
  • Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety, If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  • Protect the power cord from being walked on or pinched particularly at Plugs, convenience receptacles, and the point where they exit from the apparatus.
  • Only use attachments /accessories specified by the manufacturer.
  • Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used caution when moving the cart/apparatus combination to avoid injury tip-over.
  • Unplug this apparatus during lightning storms or when unused for long periods of time.

Caution:

  • To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
  • The mains plug is used as disconnect device, the disconnect device shall remain readily operable.
  • The socket-out shall be installed near the equipment and shall be easily accessible.
  • This product should never be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacture’s instructions have been adhered to.
  • The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquid, such as vases, shall be placed on the apparatus.
  • Do not place any sources of danger on the apparatus (e.g. liquid filled objects, lighted candles).
  • Wall or Ceiling Mounting -The appliance should be mounted to a wall or ceiling only as recommended by the manufacturer.
  • Never place the TV, remote control or batteries near naked flames or other heat sources, including direct sunlight. To prevent the spread of fire, keep candles or other flames away from the TV, remote control and batteries at all limes.
  • The USB terminal should be loaded with 0.5A under normal operation. These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions. unless you are qualified to do so.
  • The battery shall not be exposed to excessive heat such as sunshine, fire or the like.
  • This equipment is a Class II or double insulated electrical appliance. II has been designed in such a way that ii does not require a safety connection to electrical earth
  • The maximum using environment temperature is35 degrees. The Maximum using altitude is 2000 meters

TV BUTTONS AND TERMINAL INTERFACE

TV Buttons

Note: The following is only functional schematic, And the actual position and arrangement of different models may be different.

One key:

Press this button in standby mode to turn on / off the TV.

Seven keys:TESLA 32E620BHS Android OS Smart TVs-
fig3

Terminal Interface

Note : The following is only functional schematic, And the actual position and arrangement of different models may be different.TESLA
32E620BHS Android OS Smart TVs-fig4

TV INSTALL AND CONNECT

Set your TV

  • To put your TV on a firm place which can bearthe weight of the TV.
  • To avoid danger, please don’t positions the TV near water or heating place (such as light, candle, heating machine),do not block the ventilation at the back of TV.

Connect antenna and power

  1. Connect the antenna cable to the antenna socket on the back of the TV.

  2. To plug the power cord of TV (AC 100-240V- 50/60Hz).
    Turn on TV

  3. Connect the power supply, enter the standby mode (red light), press the power button of the TV or the power button on the remote control toturn on the TV

Note:
Picture for reference purposes only.

TV STAND INSTALLATION INSTRUCTIONS

  1. Open the carton and remove the TV and scattered accessories and base (some models without base).
  2. ln order to avoid damaging the TV, please cover it with soft mattress,put it on the table, face down on the soft material and screw the neck of the base to the TV.
  3. Screw the base and connected to the TV.
  4.  The installation is complete.

Note:
Picture for reference purposes only.

REMOTE CONTROL

TESLA 32E620BHS Android OS Smart TVs-
fig8

  1. Switches the TV between on and standby mode

  2. Indicator light

  3. Microphone hole

  4. Mute or restore TV sound

  5. Media control

  6. Fast forward/back

  7. Play the last/next program

  8. Play/Pause/Stop/Record program

  9. Inputs
    Display/Select signal source options

  10. Menu
    Displays the OSD (On Screen Display) menu

  11. Navigation buttons
    Cursor UP/LEFT/RIGHT/DOWN

  12. Back
    Press to move back through menus

  13. Google Assistant

  14. Exit
    Exit the OSD menu

  15. HOME
    Displays the home screen.

  16. NETFLIX
    Connects to NETFLIX for viewing on line TV shows and films (internet connection required).

  17. YouTube
    Connects to YouTube (internet connection required).

  18. SUBT

  19. Teletext
    Turn on and off the teletext function. (DTV mode)

  20. Audio
    Displays the Audio Language list and select an audio language or audio format if available (only applicable when the TV programme has this feature)

Disclaimer: Google Assistant is not available in certain languages and countries

INITIAL INSTALLATION

The first time you switch the TV on, the initial step screen appears which guides you through the initial process. Please according to the Text Tips to finish initial installation.

Language select

  • Press / on remote control to select the language option, then click to confinn.

Quickly set up your TV with your Android phone? (Continue/skip)

Steps:

  1. On your Android Phone, open the Pre-installed app “Google”.
  2. Type or say, “Ok Google, set up my device”.
  3. Tap the model name on the list.

Configure the network

  • Select wired or wireless to connect to internet. ->If you select skip , it could be performed in homepage or settings menu.

Google Account Sign in

Sign in to get new apps, recommendations, movies,the Assistant, and more from Google. Two ways to login Google account:

  • Use your phone or computer:
    • Visit androidtv.com/setup on your phone or computer, Make sure your other device is on the same Wi-Fi network as your Android TV™.
    • Enter the display code on your phone or computer. ->Use your remote:

Use the remote to enter your Google account and password to sign in to Google account .

Google setting

In these steps you will setup the Terms of Service, Location, Help improve Android, Google Assistant and additional Google functions. TESLA 32E620BHS
Android OS Smart TVs-fig11

Play Auto Installs

Select install or un-install the recommended apps and Google apps by using this process.

  • Press “Continue” to the next setting page.

Pairing Bluetooth Remote

  • Press ‘BACK ‘ and ‘VOL ‘ simultaneously on remote control to enter the Bluetooth pairing mode. The Indicator light on remote control will flash when enter the pairing mode.
  • Press to begin pairing.
  • Press on remote control to skip the pairing mode.

Country select

  • Press / on remote control to select the country option, then click 1.9 Set the TV password for Parental Controls, “0000” is invalid. 1.10 Select TV mode(Home/Retail)

Home mode is optimized for efficient energy usage for home use. Retail mode is optimized to store demo with fixed settings.

Chromecast built-in™

  • Select On/Off to make Chromecast built-in available.

TV Channel Setting

  • Select Antenna/Cable/Satellite to scan TV channel.
  • If you select skip, the channel scan could be performed in menu.

Setup completed and Disclaimer TermsTESLA 32E620BHS Android OS Smart TVs-
fig17

HOME

When initial setup is complete, the TV will enter the homepage by default, or press on remote control to display the homepage.

  • Press on remote control to switch between Google Assistant, Apps, Play Next, Netflix, YouTube, and more on the Homepage.
  • Press OK  to enterTESLA 32E620BHS Android OS Smart TVs-fig19
  1. Google Assistant
    Use your voice to jump to shows, control devices, and more-with Google Assistant

  2. Apps
    List of downloaded and pre-loaded apps on your device

  3. Play Next
    Based on your watch history and includes next episode in a series or unfinished movies

  4. Settings
    Manage apps and TV controls, change preferences, sounds, and account

  5. Favorite apps
    Quick access to frequently used apps

  6. Channels
    For easy content discovery

SETTINGS

Allows to set various performance of your TV .

  • Press < / > on remote control to select
    “Settings”which is in the upper right corner of the screen.

  • Press UP/DOWN on remote control to select the option
    which you want to adjust in the Settings menu.

  • Press OK to enter

Network &internet

Adjust all network setting and check connection if you have connection problems.

  • Press / on remote control to select
    “Network&internet” in the settings menu.

  • Press / on remote control to select:Wi-Fi/
    Add new network/Scanning always available/Proxy settings/IP settings.

Channel

  • Press UP/DOWN on remote control to select “Channel” menu.
  • Press OK to enter “Parental Controls”, then click UP/DOWN or use the number buttons on remote control to enter your PIN (Password for Parental Controls).

Device Preferences

  • Press UP/DOWN on remote control to select “Device Preferences”.
  • Press UP/DOWN on remote control to select the options of About, Date&time, Timer, Language, Inputs, Picture, Sound, Google Assistant, Reset,etc.
  • Press OK to jump to the corresponding suboption.

About

  • Press UP/DOWN on remote control to select “About”.
  • Press UP/DOWN on remote control to check additional information such as System update, Device name, Restart, Status, and more.
  • Press on remote control to return to the previous menu. Press EXIT on remote control to exit the menu.

ResetTESLA 32E620BHS Android OS Smart TVs-fig25

If select reset, it will erase all data from your device’s internal storage, including:your Google account, System and app data and settings, and downloaded apps.

  • Press UP/DOWN on remote control to select “Reset”.
  • Press UP/DOWN on remote control to select “Cancel” or “Erase everything

APP INSTALL/MOVE/UNINSTALL

TESLA 32E620BHS Android OS Smart TVs-
fig26

  • Press UP/DOWN on remote control to select “Apps” on Homepage, then click OK to enter.
  • Select “Get more apps” and input app name.
  • Select “search” which is in the upper right corner of the page.
Example for “Facebook”

TESLA 32E620BHS Android OS Smart TVs-
fig27

Install

  • Input “Facebook”, find “Facebook” App will show in the list, then click to select it.
  • Select “Install”, when completed select to open or Uninstall.

Move

  • Select “Facebook”, press and hold OK on remote control, then click UP/DOWN on remote control to select “Move”.
  • Press UP/DOWN on remote control to move, then click OK to confirm.

Uninstall

  • Select “Facebook”, press and hold OK on remote control, then click UP/DOWN on remote control to select “Uninstall”.
  • press OK to uninstall.

TV SOURCE SETTING

The way to enter TV source in Homepage:

  • Press on remote control or Select “Live TV” on Homepage.
  • Press on remote control.
  • Press on remote control to select “Channels” and select “New Channels Available” to enter.

TROUBLESHOOTING

Problem Solution
No power •    Check if the AC cord of TV is plugged in or not. If there’s

still no power, please disconnect the plug, and reconnect to the socket after 60 seconds. Turn the power back on.
Signal not received properly| •    Double or phantom images may appear on your TV if there are high buildings or mountains close to where you are. You can adjust the image thru manual operation: consult instruction of vernier regulation, or adjust the direction of

the external antenna.

•    If you use an indoor antenna,signal reception may be more difficult under certain circumstances. Adjust the direction of the antenna for optimum reception. If this does not improve reception, you may have to switch to an external antenna.

No picture| •    Check if the antenna at the back of the TV is connected properly.

•    View other channels to see if the problem still occurs.

Video appears with no audio| •    Try increasing the volume.

•    Check if the TV sound is on mute or not.

Audio is present, but video does not appear or is discolored| •    Try adjusting the contrast and brightness.
Static noise affects video and audio quality| •    Check if the antenna at the back of the TV is connected properly.
Broken lines on screen| •    Electrical appliances such as hair dryers or vacuums etc. may be interfering with your TV set. Switch these appliances off.
Remote doesn’t work| •    Make sure the plastic bag which came with the remote control is removed. Try using the remote in a shorter distance from the TV. Check if the placement of the batteries is correct, or try using new batteries with the remote control.

•    The TV will go into Standby mode if it receives no response in a few minutes.

No video (PC mode)| •    Please check if the cable is connected to the VGA port correctly, or if the cable is bent in some places.
Vertical line blinking (PC Mode)| •    Enter the main menu, and adjust the vertical placement to eliminate the verticalline.
Horizontal tearing (PC Mode)| •    Adjust the horizontal placement of the screen to clear any horizontal lines.
Screen is too bright or dark (PC Mode)| •    Adjust the brightness or contrast in the main menu.
No response from the PC| •    Check if the PC’S display resolution is set to a compatible resolution for the TV.
Lines appearing when a device is connected to the RCA port| •    Make sure you are using a cable in good quality.
Problems are unresolved| •    Unplug the power cable and wail for 30 seconds, then reconnect to the socket. If problems still persist, do not attempt to repair the TV by yourself. Kindly contact the service center.

Do not leave your 1V displaying a static image, whether ii is from a paused video, menu screen, etc. for an extended period of lime, doing so will damage the display and may cause image burn-in.

LICENCES

  • The terms HDMI and HDMI High-Oefinition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

Google, YouTube, Android TV, and Chromecast built-in are trademarks of Google LLC.

SUGGESTION

To make it more convenient for base installation and to avoid any risk of scratches and damage, we advise you using the type of PH2 screwdriver.

WARNING
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simpleprecautions such as:

  1. Using cabinets or stands recommended by the manufacturer of the television set.
  2. Only using furniture that can safely support the television set.
  3. Ensuring the television set is not overhanging the edge of the supporting furniture.
  4. Not placing the television set on tall furniture (for example, cupboards or bookcases).without anchoring both the furniture and the television set to a suitable support.
  5. Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture,
  6. Educating children about the dangers of climbing on furniture to reach the television set or its controls. If your existing television set is being retained and relocated, the same considerations as above should be applied.

Wall-mounted screw: 22-24inch M4, 28-70inch M6, 75inch M8
Note: don’t hang at an angle to avoid the risk of falling off.

Note : If the model has a CI card slot on its top, a silicone plug for the CI card slot can be found in the accessory bag (for models without CI card slot, there is no such silicone plug), please insert the silicone plug into the slot when the CI card is not in use.TESLA 32E620BHS Android OS Smart
TVs-fig33

Note : Picture for reference purposes only.

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References

Read User Manual Online (PDF format)

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