HP 3YM58AN 67XL Tri-color High-yield Ink Cartridge User Manual
- June 9, 2024
- HP
Table of Contents
HP 3YM58AN 67XL Tri-color High-yield Ink Cartridge
Specifications
- Model Name: 3YM58AN
- Brand: HP
- Ink Color: Tri-Color
- Page Yield: 120
- Compatible Devices: Printer
- Special Feature: Tri-Color
- Compatibility: Options OEM
- Color: Tri-color
Description
With HP DeskJet printers, HP Tri-color Ink Cartridges can produce high-quality prints for a variety of documents and graphics. The tri-color cartridge contains cyan, magenta, and yellow ink to produce a wide spectrum of colors, while the Tri Color ink cartridge is intended to produce text and images that are clear, sharp, and legible. These cartridges are simple to set up and swap out, and they were created to perfectly complement your HP DeskJet printer to deliver dependable trouble-free printing. Additionally, they are made to be economical, with high page yields that lessen the need for cartridge change.
Solution 1: Make use of HP original cartridges. Verify that the cartridges you have installed are original, unaltered HP cartridges and that they are compatible with your printer.HP Ink cartridges offer dependability and quality.
How to Use
- Press the Power button to turn on the printer.
- Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue.
Figure: Open the cartridge access door
Press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.
Figure: Remove the cartridge
Caution
Do not touch the copper-colored contacts or the ink nozzles. This can
result in clogs, ink failure, and bad electrical connections.
Figure: Do not touch the contacts or nozzles
Remove any clear protective tape that still might be on the nozzles.
Caution
Do not try to remove the copper electrical strip.
Figure: Remove the protective tape
Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.
Figure: Insert the cartridge into its slot
- The tri-color cartridge ( )goes in the slot on the left
Push the cartridge forward into its slot until it snaps into place.
Figure: Snap the cartridge into place
- Repeat these steps for the other cartridge.
- Close the cartridge access door.
Figure: Close the cartridge access door
- Try to print again.
Solution three
Clean the electrical contacts
Follow these steps to clean the electrical contacts on the cartridge.
Gather the following materials
- Dry foam-rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers (coffee filters work well)
- Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the cartridges)
Caution
Do not use platen cleaners or alcohol to clean the cartridge contacts. These
can damage the cartridge or the printer.
Press the Power button to turn on the printer.
Open the cartridge access door. The carriage moves to the center of the
printer. Wait until the carriage is idle and silent before you continue.
Figure Open the cartridge access door
- Disconnect the power cord from the back of the printer.
Press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.
Figure: Remove the cartridge
Caution
Do not leave the cartridges outside of the printer for more than 30
minutes. If the cartridge is outside of the printer for too long, the ink can
dry and clog the nozzles.
- Hold the cartridge by its sides.
Figure: Hold the cartridge by its sides
- Inspect the cartridge contacts for ink and debris buildup.
- Dip a clean foam rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
- Clean only the copper-colored contacts.
Figure: Clean the contacts
-
* Copper-colored contacts- Ink nozzles (do not clean)
-
Repeat these steps for the other cartridge.
-
Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab.
-
Use the swab to clean the electrical contacts in the carriage, located inside the printer.
Figure: The electrical contacts in the cartridge slots
- Wait 10 minutes to allow the cartridge and carriage electrical contacts to dry.
Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.
Figure: Insert the cartridge into its slot
Push the cartridge forward into its slot until it snaps into place.
Figure: Snap the cartridge into place
- Repeat these steps for the other cartridge.
- Close the cartridge access door.
Figure: Close the cartridge access door
- Reconnect the power cord to the back of the printer.
- Try to print again.
- If you are still unable to print, repeat these steps to clean and reseat the cartridges. Multiple cleanings might be necessary to restore printing.
Solution four
Reset the printer
Follow these steps to reset the printer.
- Press the Power button ( ) to turn on the product.
- With the product turned on, disconnect the power cord from the rear of the product.
- Unplug the power cord from the wall outlet.
- Wait at least 15 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the rear of the product.
- If the product does not turn on by itself, press the Power button ( ) to turn it on.
Solution five
Identify and replace the problem cartridge
If cleaning and reseating the cartridge and resetting the printer do not fix
the problem, replace the cartridge with a new cartridge.
Step one: Identity the problem cartridge
- Press the Power button to turn on the printer.
- Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue.
Figure: Open the cartridge access door
- Press down on either cartridge to release it, and then pull the cartridge out to remove it from its slot.
Figure: Remove the cartridge
- Close the cartridge access door.
Figure: Close the cartridge access door
-
* If the ‘Incompatible Print Cartridge(s)’ or the ‘Print Cartridge Problem’ error message still displays on the computer, proceed to the next step.- If the computer does not display an error message, skip to the ‘replace the cartridge’ step and replace the tri-color cartridge.
- Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue.
- Push down on the top of the tri-color cartridge (located on the left side of the carriage) to release it, and then pull it toward you to remove it from its slot.
- Slide the Tri-Color cartridge forward into the empty right slot, and then gently push on the upper part of the cartridge until it clicks into place.
- Close the cartridge access door.
- If the ‘Incompatible Print Cartridge(s)’ or the ‘Print Cartridge Problem’ error message still displays on the computer, proceed to the ‘Replace the cartridge’ step and replace the tri-color cartridge.
- If the computer does not display an error message, proceed to the ‘replace the cartridge’ step and replace the tri-color cartridge.
Step two: Replace the problem cartridge
Follow these steps to install a new cartridge. If you need to print
immediately and the quality of the printouts is not a concern, you can print
in backup mode.
If you have a defective ink cartridge or printhead, it might be under
warranty. To check the warranty on your ink supplies, go to
hp.com/go/learnaboutsupplies, select your country/region, and then review the
limited warranty information for your supplies.
Video of replacing a cartridge
The following video demonstrates how to replace a cartridge.
Note
The video shows the HP Deskjet 2050. The outside of the product might not look
the same as your product, but the steps are the same. If you have trouble
viewing the video or view the video in a different size, click here to play
the video on YouTube.
- Load plain white paper in the input tray.
- Press the Power button to turn on the printer.
- Open the ink cartridge door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue.
Figure: Open the ink cartridge door
- Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out to remove it from its slot.
Figure: Remove the ink cartridge
Caution
Do not touch the copper-colored contacts or the ink nozzles. Touching these
parts can result in clogs, ink failure, and bad electrical connections.
Figure: Do not touch the contacts or nozzles
- Remove the new ink cartridge from its packaging, and then pull the pull tab to remove the plastic tape.
Caution
Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape
the ink cartridge. Doing so can result in clogs, ink failure, and bad
electrical connections.
Figure: Remove the plastic tape
- Hold the ink cartridge by its sides with the contacts toward the printer and the nozzles facing down toward the bottom of the product, and then insert the ink cartridge into its slot.
- The tri-color ink cartridge ( ) goes in the slot on the left
Figure: Insert the ink cartridge into its slot
- Push the ink cartridge forward into its slot until it snaps into place.
- Repeat these steps to replace the other ink cartridge, if necessary.
- Close the ink cartridge access door.
Figure: Close the ink cartridge access door
- Press the button next to OK on the control panel display ( )
The printer prints an alignment page
Solution six: Service the printer
If you have followed the preceding steps, including replacing the cartridges with new, genuine HP cartridges, the printer hardware might be malfunctioning. Follow these steps to service the printer. Contacting HP for service in all countries/regions except Asia Pacific. If you completed all the preceding steps and your product still has an issue, service the product.
First, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair. Repair fees might apply for out-of-warranty printers.
Workaround: Print in backup mode
If you do not have a replacement cartridge available, you can still print. Remove the problem cartridge, and then print with the remaining cartridge. If you remove the tri-color cartridge, the printouts are in grayscale. If you remove the cartridge, the printer prints slowly and the colors in the printouts might differ.
- Press the Power button to turn on the printer.
- Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue.
Figure: Open the cartridge access door
- Press down on either cartridge to release it, and then pull the cartridge out to remove it from its slot.
Figure: Remove the cartridge
- Close the cartridge access door. The control panel displays a message that one of the cartridges is missing or not detected.
- Wait a few moments for the message to clear, and then submit a print job.
Features
HP Ink cartridges deliver quality and reliability
- Designed to offer vibrant color and clear, sharp text, Original HP ink cartridges will help you make a good impression.
- With optional Original HP high-yield ink cartridges, you can print up to twice as many color pages.
- Count on Original HP inks and HP Photo Papers for vibrant, fading-resistant photographs.
Printing made really easy
- Save up to 50%[4,5] on Genuine HP ink when your printer orders it and has it delivered to your door.
- With the HP Planet Partners initiative, HP makes it simple and free for you to recycle your Original HP cartridges.
- The high standards set by HP have been met with the engineering of HP ink cartridges, which employ recycled plastic.
Exceptional prints to be proud of
- With Original HP Cartridges, you can enjoy exceptional print quality with brilliant color, clear text, and deep for a powerful effect.
The decision for the environment
- Print with assurance with genuine HP cartridges that are made with the environment in mind for simple recycling and reduced waste.
Maximize the use of your ink
- Make the most of your ink and HP printer.
- Using Original HP ink cartridges, print the documents and photographs you need in archival quality.
- Choose a cartridge size based on your printing needs and spending limit.
Sharp, concise text and vibrant colors
- Designed to offer vibrant color and clear, sharp text, Original HP ink cartridges will help you make a good impression.
FAQ’s
Why do I get an error message when I try to print?
If you get an error message when you try to print, check the following items:
– Make sure that the printer is on, and then check the printer control panel
to see if there is an alert.
– Make sure that paper is loaded correctly.
– Make sure that the paper type and size settings are correct for the type of
paper loaded in the tray.
– Make sure that you have selected the correct paper type and size in your
application.
– Make sure that you have selected the correct print quality setting in your
application.
– Make sure that you have selected the correct paper source setting in your
application (for example, Tray 1).
– Make sure that the ink cartridges are installed correctly. Remove and
reinstall them to reset them.
– If you are trying to print on photo paper, make sure that a photo paper tray
is selected as the paper source in your application. For information about how
to use special media, see Using Special Media
– If you are using third-party software, contact the software publisher for
assistance.
How can I tell if my ink cartridge is expended?
You can view ink levels from your computer or from your printer control panel. To view ink levels from your computer, follow these steps: 1 Click Start, point to Settings, and then click Printers. 2 Right-click the icon for your HP DeskJet printer, click Properties, and then click Printing Preferences or Printer Properties. 3 Click Info. 4 Click Ink Levels. To view ink levels from your printer control panel, follow these steps: 1 Press and hold down both buttons (Load/Eject and Resume) on top of your printer until all lights on the control panel flash twice (about 5 seconds). 2 Wait until all lights on the control panel stop flashing before proceeding with step 3 below. 3 Press either button (Load/Eject or Resume) once to display ink cartridge status on a single line of text on each button’s display (for example, XX%). 4 Press either button again to display ink cartridge status on two lines of text on each button’s display (for example, XX XX%). 5 Press either button again to return to one line of text per button (for example, XX%). 6 Repeat steps 2 through 5 until you have checked all cartridges for which you want information about ink levels or until no more information appears on either line of text for any cartridge listed by step 4 above for which you want information about ink levels. 7 Press either button (Load/Eject or Resume) once more to exit this feature without changing any settings or printing anything. 8 Close the cover over the print cartridges when finished viewing information about ink levels from your printer control panel. 9 If prompted by an alert message after closing cover over print cartridges, press OK to clear alert message before continuing with next step below.
What distinguishes a tri-color cartridge from a photo cartridge?
The ink in a photo cartridge is made up of cyan, magenta, yellow, and black. Yellow, cyan, and magenta ink are all present in the tri-color cartridge. Printers made by HP include the HP DeskJet 3620, 3622, 3624, 3626, 3630, 3632, and 3720, 3721, 3722, 3724, 3726, and 3728 All-in-One Printer.
Can I use this with my HP Envy Pro 6452? I appreciate it.
Yes. The printer is compatible with both the 67XL and 67 standard-capacity ink cartridges.
Does this product live up to its marketing claims?
Its quality relies on your printer because it is printer ink.
Can I purchase the 67 ink at the store in Bethesda, Maryland?
You should actually call that store or look at their website to see whether specific cartridges are available. Don’t forget to call the day before your trip because the item can be out of stock when you get there.
There is no e at the end of 6052 on my printer, which displays “hp envy 6052.” Does this work together?
The HP 67 or 67XL tricolor and black ink cartridges are compatible with the HP Envy 6052 printer, thus the answer is yes.
Do you sell ink cartridges for the HP 1112 printer in both black and colored versions?
The HP Deskjet 1112 printer uses HP 63 or 63XL multicolor and black ink cartridges.
What is the item’s weight after packaging?
The ink + ink box weighs about 5 ounces when combined. The exact shipment weight will depend on the vendor’s packaging strategy. Speak with them directly to find out the shipping weight.
Does fit my Envy Pro 6400?
Yes, these HP 67 ink cartridges work with the HP Envy Pro 6400 printer.
Are they made in China?
Ink cartridges are made in numerous countries. Without initially looking at the box the cartridge is in, it is impossible to pinpoint where a specific cartridge was made.
Does the ink work with the 2775 hp Deskjet model?
Find the exact replacement ink cartridges you need by searching for your printer on the HP website. It can even be found on the printer itself.
Video
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>