HP 27-DP1387C Desktop PC User Guide

HP 27-DP1387C Desktop PC User Guide

Think long term
The HP All-in-One PC blends the power of a desktop with the beauty of a slim, modern display into one dependable device designed to grow with you.

Product Overview

• Built for tomorrow: Designed with a panel you can remove in three simple steps, easily upgrade your hardware to ensure you always have the power to get things done. (57)
• We’ve got your back: For 80 years, we’ve had your back. That’s why our PCs go through over 230 individual tests to ensure you’re getting a powerful, reliable PC that’s going to last. (52)
• Thoughtfully designed: A three-sided micro-edge display lets you see more of your screen with a pop-up privacy camera that tucks safely away when not in use.

Key specifications

• Operating system: Windows 10 Home(1)
• Processor: 11th Generation Intel® Core™ i7-1165G7 processor(2b)
• Integrated display: 10-point touch-enabled 27″ diagonal display, FHD (1920 x 1080), IPS, three-sided micro-edge, BrightView, 250 nits, 72% NTSC(20)(39)
• Memory: 16 GB DDR4-3200 SDRAM memory(3) (1 x 16 GB)
• Internal Storage: 1 TB 7200RPM SATA hard drive(4b)
• Graphics: Intel® Iris® Xe Graphics(16)
• Mouse and keyboard: USB white wireless keyboard and mouse combo
• Webcam: HP Wide Vision 1080p FHD IR privacy camera with integrated dual array digital microphone(89)
• USB ports: 5 (3 SuperSpeed USB Type-A 5Gbps signaling rate, 2 USB 2.0 Type-A)
• Connectivity: HDMI Out
• Wireless: Realtek 802.11a/b/g/n/ac (2×2) Wi-Fi® and Bluetooth® 5 combo, MU-MIMO supported(19a)(26)
• Warranty: 1-year limited hardware warranty

Product Features

• Windows 10 Home: Do great things with Windows Hello and Cortana.(1)(60)
• 11th Gen Intel® Core™ processor: Brings the perfect combination of features to make you unstoppable. Get things done fast with high performance, instant responsiveness and best-in-class connectivity.
• Intel® Iris® Xe graphics: Impressive performance for creating, gaming, and entertainment. A new level of graphics performance and crisp, stunning visuals.
• Dual front-facing speakers: Pump up the volume to your favorite music, movie, or game. When your audio is directed toward you, nothing comes between you and your entertainment.
• HP Privacy Camera: The pop-up camera is only enabled when in use, securing your privacy.
• HP Wide Vision FHD IR Camera: Easily log in through Windows Hello and video chat with an 88-degree, wide-angle field of view. (89)
• Dual array microphone: Be heard clearly with two microphones and advanced noise reduction. (10)
• FHD IPS touchscreen: Control your entertainment right from the screen and get crystal-clear quality with 178-degree wide-viewing angles. (39)
• Three-sided micro-edge display: See more of your screen with a three-sided micro-edge display that maximizes your viewing area.
• Hard drive storage: Grow your digital collections and still have room left over.
• DDR4 RAM: With higher bandwidth, you get more of a boost in performance for improved multitasking.

Additional product features

• SuperSpeed USB Type-A 5Gbps signaling data rate: Plug in your external storage with this Superspeed USB Type-A port, featuring a 5Gbps signaling data rate.(43)
• HDMI out: Transmit digital HD video and sound to an external display.
• Wi-Fi 5 (2×2) & Bluetooth® 5.0 (802.11a/b/g/n/ac): With a Wi-Fi 5 (2×2) WLAN adapter and Bluetooth® 5.0, all your connections are rock solid.(19a)(26)
• MU-MIMO supported: Pair with an MU-MIMO router for a smoother online experience in multi-device homes.
• McAfee LiveSafe™: Protect your operating system with a free 1-year McAfee LiveSafe™ subscription.(8b)

Environmentally conscious
HP is committed to sustainability. When you use your HP All-in-One you do the environment and your pocket a favor.

• Low Halogen(61)
• Mercury-free display backlights
• Arsenic-free display glass

Warranty and support

Our Customer Support Team consistently provides quick, responsive assistance in the U.S., Canada, and Latin America.

Included with your product

• HP’s Hardware Limited Warranty: Full warranty details are included with your product.
• Technical Support: Complimentary limited technical support including initial setup support, is available from HP via multiple contact methods for 90 (ninety) days from the date of purchase.

Support Options:

• HP Support Assistant – HPSA: Optimized to enhance your support experience. Help with your PC and HP printers whenever you need them. (56)
• Online Support: For technical support with this product, visit HP Customer Support at http://support.hp.com.(10)
• Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.(10)

Extend your coverage:

• SmartFriend, part of HP Care: Experts are available 24/7 to handle any tech issue, on any device, from any brand. Visit www.hp.com/go/smartfriend to learn more or call toll-free at 1.844.814.1800 to get started.(95)
• Care Packs, part of HP Care: Extend protection beyond the standard limited warranty. For more info, visit www.hp.com/go/carepack-services or call toll-free at 1.877.232.8009. (83)

Specifications

Software

Additional information

Learn more at hp.com

1. (1) Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software, or BIOS update to take full advantage of Windows
   functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See microsoft.com

2. Multi-core is designed to improve the performance of certain software products. Not all customers or software applications will necessarily benefit from the use of this technology. Performance and clock frequency will vary depending on the application workload and your hardware and software configurations. Intel’s numbering, branding, and/or naming are not a measurement of higher performance. Intel, Pentium, Intel Core, Celeron, Intel logo, and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries.  Intel® Turbo Boost performance varies depending on hardware, software, and overall system configuration. See intel.com/technology/turboboost for more information. GHz refers to the internal clock speed of the processor. Other factors besides clock speed may impact system and application performance.

3. Up to 512MB of main system memory may be allocated to support video graphics.

4. For storage drives, TB = 1 trillion bytes. Actual formatted capacity is less. Up to 35GB of the drive is reserved for system recovery software.

5. Internet access is required and not included. Subscription required after expiration. McAfee, LiveSafe, and the McAfee logo are trademarks or registered trademarks of McAfee, Inc. in the United States and other countries. (10) Internet service required and not included. (12) Graphics output may be limited based on the maximum resolution of the display. (16) Part of the total system memory (RAM) is used for graphics/video performance. System memory dedicated to graphics/video performance is not available for other use by other programs. (19a) Wireless access points and internet service are required and sold separately. The availability of public wireless access points is limited. Wi-Fi 5 (802.11ac) is backward compatible with prior Wi-Fi 5 specs. (20) All performance specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower.

6. New Dropbox users are eligible to get 25 GB of Dropbox space free for 12 months from the date of registration. For complete details and terms of use, including cancellation policies, visit the Dropbox website at dropbox.com. (23) Detects BIOS damage and recovers last settings. (26) Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. (29) Actual speeds may vary. (39) Full High Definition (FHD) content is required to view FHD images.

7.  Actual throughput may vary. (52) HP Total Test Process testing is not a guarantee of future performance under these test conditions. Damage under the HP Total Test Process test conditions or any accidental damage requires an optional HP Accidental Damage Protection Care Pack. (53) Call 1.800.474.6836 or support.hp.com for more information on Care Packs available after the standard warranty expires. After the standard warranty expires, an incident fee may apply. (56) For more information visit hp.com/go/hpsupportassistant. (Link will vary outside of the U.S.) HP Support Assistant is only available on Windows-based PCs. An Internet connection is required for updating and connecting to HP Support. (57) This device has been engineered for optimal performance. Upgrading the PC may affect warranty coverage. (60) Some features including voice-supported Cortana, inking, and Continuum require Windows 10 and more advanced hardware. See windows.com. Apps and pens are sold separately. (61) External power supplies, power cords, cables, and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen. (76) Weight and system dimensions may fluctuate due to configuration and manufacturing variances. (79) Games may be limited during the trial period. Full-version games may be purchased at any time. Internet access is required and not included. (83) Service levels and response times for Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at the date of hardware purchase.

8. HP Care Packs are sold separately. For details, visit hp.com/go/carepack-services. (89) Features may require software or other 3rd party applications to provide the described
   functionality. Internet service is required and not included. (95) HP SmartFriend will support any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android, and Chrome OS. 24×7 support is available in English and in the US & Canada (excluding the Province of Quebec) only. Service availability varies by country/region.

9. An Internet connection is required for remote support. Remote support is not available for tablets. Not all service plans cover support for tablets. HP SmartFriend is sold separately or as an add-on feature. The actual product may vary from the image shown on the datasheet. © Copyright 2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. All other trademarks are the property of their respective owners. 02/10/2021_r8 jr

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