NEXIGO Air T2 Wireless Earbuds User Manual

: June 9, 2024
: NEXIGO

NEXIGO Air T2 Wireless Earbuds User Manual

Before First Time Use

Take the earbuds out of the charging case.
Peel off the insulating plastic tabs covering the charging prongs on the earbuds as shown below.
This will allow the earbuds to charge.
Place the earbuds back into the charging case and close the cover. Fully charge the earbuds before using them.
When the earbuds have fully charged, open the charging case. The earbuds will enter pairing mode when both earbud indicators flash blue.
Ensure that the Bluetooth on your device is enabled. Select the Bluetooth device name
“NexiGo Air T2” and tap “Pair” to connect.
The earphones will respond with a “Connected” voice prompt to indicate successful pairing. You are now ready to enjoy the NexiGo Air T2 earbuds!

Welcome to the NexiGo Family!

Thank you for choosing the NexiGo Ultra Thin cVc
Wireless Earbuds. You are now part of an exclusive club: the NexiGo family! It’s our job to make sure you enjoy your membership. If you have any problems please contact us at cs@nexigo.com any time for further assistance.
This product is covered by our industry leading 1-year manufacturers warranty. Register at nexigo.com/warranty to get a FREE additional 1-year warranty!
From all of us here at NexiGo, we want to welcome you again to the family. We thank you deeply for your trust and for your business. We know you’ll love it here. We look forward to serving you again in the near future.
Yours Sincerely,
The NexiGo Team

Contact Information

Website: www.nexigo.com
Manufacturer: Nexight INC
E-mail: cs@nexigo.com
Tel: +1(458) 215-6088
Address: 11075 SW 11th St, Beaverton, OR, 97005, US

Package Includes

2 x Wireless Earbuds
1 x Charging Case
1 x Charging Cable for Case
1 x User Manual

Product Diagram

Tap Control Functions

You can select from the different available functions by tapping the touch control area as shown in the Product Diagram above.
The ● symbol in the chart below indicates the number of taps necessary to activate the corresponding function, and the L and R indicate which earbud the selected function can be adjusted on.
You can choose to use one or both earphones at any time, this will not affect any other operation.

L ●● Double Tap: Volume –
R ●● Double Tap: Volume +
L R ●●● Triple Tap: Play/Pause, Hang Up/Answer Calls
L ●●●● Quad Tap: Previous Song
R ●●●● Quad Tap: Next Song

Specifications

Wireless Version	5.2
Power Input	5V/300mA
Earbuds Battery Capacity	35mAh*2
Charging Case Battery Capacity	****

300mAh

Earbuds Playtime on a Single Charge| ****

Approximately 7 Hours

Playtime with Charging Case| 28 Hours
Transmission Distance| Up to 50ft(15m)
Supported Codecs| ****

aptX, SBC, AAC

Frequency Response| ****

20Hz-20KHz

Power Information

The earbuds power on when the charging case is opened.
The earbuds power off when they are put into the charging case and the case is closed, or when they are outside of the charging case but have not connected to a device for five minutes.

Wireless Connection

When the charging case is opened, both earbuds will power on and automatically pair with each other. The indicator lights on each earbud will flash red and blue alternatingly to indicate they are connecting. After successfully pairing, the earbuds will enter device pairing mode to connect with an external device and the earbud indicators will rapidly flash blue indicating they are looking for a device to pair with.
On your Bluetooth device ensure Bluetooth is active so that it can detect the earbuds.
On your device find the pairing request named “NexiGo Air T2” and select “Pair” to connect. The earbuds will respond with a voice prompt saying that the device is connected to indicate
that the pairing was successful. You can now use the earbuds with the paired device.
Note: The earbuds will automatically connect to the previously paired device when the charging case is opened. If you want to change the paired device you will need to disable the pairing with the previously paired device before repeating the above procedure for the new device.

Check the Charge Status

The earbud indicators show the charging status of the earbuds when they’re charged in the case. You will see a red light while the earbuds are charging, and a blue light when the earbuds are fully charged.
Exterior case charging indicators show the battery status of the case. While charging the case indicator lights will flash to indicate that the case is charging. When the case is fully charged all three indicator lights will turn on for eight seconds and then off to indicate that charging is complete.

Note: The third indicator light on the charging case will provide a low battery alert by quickly flashing when the battery is low.

Usage Tips

For a stronger signal between your earbuds and your device pull the handle away from your head as much as possible so that they do not touch your skin but are still comfortable to wear.
To ensure optimal charging please place the earbuds into the charging case as shown in the image below.

FAQ

Q1: Why am I not able to connect my device to the Air T2?
A: 1. Before first time use, please make sure to peel

off the battery protection plastic tabs on the inner bottom side of the earbuds. This will allow the earbuds to pair and charge. After peeling off the insulating plastic, place the earbuds back into the charging case and close the cover until the red indicator on the earbuds turns on. Open the charging case again and the earbuds will enter pairing mode. You can tell this as both earbud indicators will flash blue. You can connect the earbuds now.

Please ensure that both the earbuds and the charging case have enough power. If the charge is insufficient, please charge them before attempting to pair again.

Q2: Why can’t I reconnect to my phone after the earbuds are disconnected?

A: Place the earbuds into the charging case and close the cover. You will see the red indicator light appear on the earbuds. Open the charging case again and the earbuds will enter pairing mode, both
earbud indicators will flash blue rapidly indicating they are in pairing mode. You can connect the earbuds now.

Q3: What should I do if only one of the earbuds is EN working?
A: Follow the steps as listed in Question 2 for earbuds disconnecting. If this does not resolve the issue, attempt a factory reset.

To restore the earbuds to factory default settings: (All steps must be followed exactly or the instructions will not work properly)

Turn off Bluetooth on any devices the earbuds have been paired
Place the earbuds in the charging case and close the cover until the blue indicator light changes into a red one.
Take only the L earbud out of the case and close the case
Tap the L earbud five times quickly on the tap pad after the R earbud turns to a red light, the flashing blue indicator on the earbud will change to flash red three times to show that this step was successful and then will go back to flashing
Open the case, place the L earbud back into the case and then close the Wait until the lights on the earbuds go back to red, usually about a second.
Quickly open the case and remove the L earbud again and then close the case

Quickly tap on the earbud five times again after the R earbud turns to a red This time instead of flashing red three times, it will turn solid red for about 2-3 seconds indicating that the factory reset was successful.

Open the case and put the L earbud back into the Wait for the indicator lights to turn red again, and then open the case again. If the factory reset was successful the lights on the earbuds will flash from blue to red quickly indicating the reset was successful.
Repeat if needed with the R earbud, all steps are the

Q4: Why do my earbuds get stuck or disconnected while talking or listening to music?

A: There are multiple reasons this may happen, please try adjusting the below steps in order.
Solution 1 – The earbuds have a low battery and must be charged.
Solution 2 – The distance between the device and the earbuds is more than 50ft (15m)
Solution 3 – There is an object or barrier between the device and the earbuds, such as a wall, that is interfering with the signal.
Solution 4 – The pairing of the left and right earbuds is not synchronized. Reset the earbuds to sync them again as outlined in Q2.
Q5: How can I set the earbuds as the default audio device for phone calls?

A: Android:
The earbuds will automatically be set as the default audio output device after they have been connected to your phone.

iPhone:

The iPhone audio default is dependent upon how you answer the call. If you use your iPhone to answer the call, the default audio will go through the iPhone. If you use the earbuds to answer the call, the default audio will go through the earbuds.

Shown below are the steps needed to set the earbuds to always be the default audio on your iPhone:

Go to: Settings > Accessibility > Touch >

Call Audio Routing and choose Bluetooth Headset to force the phone to send calls to the earbuds if the earbuds are active.

Notes

Listen with the volume setting as low as is Listening at a high volume for an extended period may result in permanent damage to your hearing.

Keep your earbuds and accessories out of reach of children. Children should use the earbuds only under adult supervision. These do present a risk of a choking hazard if appropriate supervision is not applied.
Do not expose the earbuds to water for a prolonged period. Do not use while swimming, diving, or in the
Using your earbuds in a damp or dusty environment, or near a strong magnetic field, may result in internal circuit failure causing damage to the
Do not store your earbuds in an environment where the temperature is below ‒15°C or above 50°C.
Do not charge the earbuds and/or the charging case in an environment where the temperature is below 0°C.
Do not expose your earbuds or charging case to direct sunlight (such as on a window sill or on a car dashboard ) for an extended period of

This may damage or destroy the earbuds.

To avoid damage to your earbuds, do not disassemble or tamper with them and do not insert any foreign matter into the earbuds or the

The shell of the charging case is made of a thin Do not handle it roughly or you may deform the charging case.

FCC Requirement:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions:

this device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving
Increase the separation between the equipment and
Connect the equipment into an outlet on a circuit different from that to which the receiver is
Consult the dealer or an experienced radio/TV technician for