WH22110 Hoover Steam Mop User Manual

WH22110 Hoover Steam Mop User Manual

IMPORTANT : READ ALL INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY AND USE. This product is intended for Household use only. If used Commercially warranty is VOID.

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS

READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.

WARNING – WHEN USING AN ELECTRICAL PRODUCT, BASIC PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO AVOID ELECTRIC SHOCK, FIRE, AND/OR SERIOUS INJURY, INCLUDING THE FOLLOWING

•  Fully assemble the product prior to use.
•  Operate the steam cleaner only at the voltage specified on the data label on the back of the steam cleaner.
•  Do not leave the steam cleaner when plugged in. Unplug from the outlet when not in use and before cleaning or servicing.
•  Do not use outdoors or store outdoors.
•  Do not use for space heating purposes.
• Do not immerse in water.
• Do not allow to be used as a toy. Not intended for use by children aged 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from the product, and do not allow children to place fingers or other objects into any openings
•  Do not use any extension cord with this product.
•  Do not handle the plug, or the steam cleaner with wet hands.
• Do not operate the steam cleaner without footwear.
•  Do not place hands or feet under the steam cleaner while it is in operation as the unit gets very hot and may create a burn hazard.
•  Use only on flat, horizontal surfaces. Do not use the Steam Floor Head on walls, countertops, or windows.
• To protect against the risk of electric shock, do not immerse the Steam Cleaner in water or any
• other liquids.
• Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.
•  Do not use the product with a damaged cord or plug. If the product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
•  Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place the product on the cord. Do not run a steam cleaner over cord. Keep cord away from heated surfaces.
•  Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
•  Do not put any object into openings. Do not use with any opening blocked.
•  Keep hair, loose clothing, fingers, and all parts of body away from openings.
•  Turn off all controls before unplugging.
•  Use extra care when cleaning on stairs. When not in use do not place steam cleaner on stairs or furniture, as it may result in injury or damage.
•  To avoid burn or injury, do not apply steam directly to any person or animal.
•  Only use water to refill the water tanks. Do not use any type of chemicals or additives in the water tank.
•  Do not add descaling, aromatic, alcoholic products, cleaning solutions, scented perfumes, oils, or any other chemicals to the water used in this steam cleaner as this may damage the steam cleaner or make it unsafe for use. While this Steam Cleaner is designed for tap water, to increase the effectiveness of the steam and to avoid the buildup of materials, you may use distilled water.
•  Do not use Steam Cleaner in an enclosed space filled with vapor given off by oil-based paint, paint thinners, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
•  When in use, never turn the steam cleaner over or use it while on its side.
•  Allow the Steam Cleaner sufficient time to cool prior to removing the microfiber pad.
• Before cleaning, unplug the power cord from the electrical outlet and clean it with a dry or damp cloth. Do not pour water or use alcohol, benzene or paint thinner on the steam cleaner.
• Do not use in areas where flammable or combustible liquids, such as gasoline may be present.
• Do not use without a microfiber pad properly attached to the mop head.
• Do not clean over-floor electrical outlets.
•  Do not use the Floor Head on leather, wax-polished furniture or floors, synthetic fabrics, velvet, or other delicate, steam-sensitive materials.
•  Do not operate Steam Cleaner without water in the water tanks.
•  Unplug the Steam Cleaner from the outlet before filling, rinsing, or cleaning.

CAUTION: TO REDUCE THE RISK OF DAMAGE

•  Check and follow the flooring manufacturer’s warranty and recommendations regarding the use of steam mops PRIOR to using this product on your floors and carpets.
•  Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
•  Never use Steam Cleaner without a microfiber pad attached.
•  Never leave Steam Cleaner in one spot or on any surface for any period of time when the pump is turned on and the steam is activated.
•  Do not use this product on Luxury Vinyl Flooring (LVF), Tile (LVT) or Plank (LVP). We recommend that you refer to the floor manufacturer’s specific cleaning instructions to protect your Luxury Vinyl.

WARNING – TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS APPLIANCE HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.

GETTING STARTED WITH YOUR STEAM CLEANER CARTON CONTENTS

• Handle
• Steam Cleaner Body
• Microfiber Pads quantities vary per model
• Carpet Glider**
• Fill Cup
•  Water Filter (Pre-assembled in steam cleaner)Select models only

ASSEMBLY

1. Insert the body into the floor head until it clicks into place.
2. Insert the handle until it clicks into place.

ATTACH MICROFIBER PAD

WARNING: To reduce the risk of personal injury – Unplug the steam cleaner when assembling the accessories.

IMPORTANT: Never use the Steam Cleaner without the Microfiber Pad correctly attached to the Floor Head. The “Multi-Surface Microfiber Pad” can be used on all sealed hard floor surfaces as well as carpets. When used on the carpet the carpet glider attachment should be utilized as directed in the “Refreshing Carpet” section of this manual.

1. Place the cleaning pad on the floor white side facing up. Place steam cleaner on top of the pad making sure the Floor Head covers the entire pad. The hook and loop feature on the bottom of the mop will hold the pad in place

HOW TO USE

1.  Handle

2.  Quick Release Cord

3.  Water Tank Cap

4.  Water Tank

5.  Steam Control Dial

6.  Steam Ready Light

7.  Hard Water Filter (rear)

8.  Floorhead

9. Carpet Glider

10. Remove the Water Tank Cap by turning counterclockwise from the lock to the unlocked position.

11. Use the provided fill cup to fill the machine with distilled water.

12. Two fill cups worth of water will be needed to fill the entire tank.

13. Replace the Water Tank Cap back on the machine and turn clockwise from the unlocked to the locked position

14. Plug into an outlet. Turn the steam control dial clockwise to turn it on. The steam-ready light will illuminate with a red light upon start.

15. The steam control light will maintain a solid red to indicate the machine is on and heating up.

16.  Adjust the Steam Control Dial between Min and Max Steam to control the amount of steam. MIN for light steaming, MAX for the most amount of steam.

17. The green light will illuminate to show the Steam Mop is ready to use.

18. To recline the steam cleaner place your foot here and pull handle backward

19. Move the steam cleaner slowly backward and forwards across the floor.

WARNING: To reduce the risk of personal injury – Unplug the steam cleaner when assembling the accessories.

WARNING : Do not clean over-floor electrical outlets. Do not use steam cleaner without water in the Main Water Tank.

IMPORTANT: When using on carpets, always ensure the multi-surface Microfiber Pad is properly attached to the Floor Head.

1. Place the microfiber pad on the floor white side facing up. Place the floor head onto the pad making sure the entire pad covers the floor head.
2. With the microfiber pad attached, hook the steam cleaner into the front of the carpet glider and push to clip into place. A carpet glider should only be used when refreshing carpets.
3. Turn Steam Control Dial clockwise to turn it on.
4. To recline the steam cleaner place your foot here and pull the handle backward.
5. Move the steam cleaner slowly backward and forwards across the carpet.
6. To release the carpet glider, place your foot on the clip and push it down. Lift the steam cleaner to unhook and remove.

MAINTENANCE

This steam cleaner contains no user-serviceable parts. Do not try to repair it yourself. If a steam cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 prior to continuing use.

IMPORTANT: Allow the steam cleaner to fully cool down before performing any maintenance or troubleshooting checks.

REMOVING CLEANING PADS

WARNING: To reduce the risk of personal injury – Unplug Steam Cleaner before servicing and allow it to cool.

IMPORTANT : Never use bleach or fabric softener when washing the pad.

1. Hold the corner of the pad down with your foot and lift the steam cleaner to peel it away.
2. All cleaning pads are machine washable on the WARM setting. For best results lay flat to dry. Allow to fully dry before use.

REPLACING THE HARD WATER FILTER

1. Place fingers and grip side clips of the hard water filter to remove.
2. A new filter has a (beige/cream color).
3. Ensure the hard water filter is properly snapped back in place when performing maintenance.
4. The hard water filter should be replaced every 6-8 months or when discolored.

WHAT TO BUY
Contact a HOOVER® customer service representative at 1-800-944-9200 for replacement details: Part # 440015397 or visit www.hoover.com.

CLEARING BLOCKAGES

WARNING : To reduce the risk of personal injury – Unplug Steam Cleaner before servicing and allowing it to cool.

1. Unplug the unit.
2. To remove the floor head from the body push the floor head release button and lift.
3. After the floor head is removed, use a thin object such as a paper clip (in the area shown), to remove the blockage.
4. With the pad removed from the floor head, insert a small thin object such as a paper-clip in to the steam holes to remove a blockage.

TROUBLESHOOTING

WARNING : To reduce the risk of personal injury – Unplug Steam Cleaner before servicing and allow cooling. This Steam Cleaner contains no user- serviceable parts. Do not try to repair it yourself. If a steam cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction prior to continuing use. USE THE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING.

breaker in home.
2. Blown fuse or tripped breaker.| 2. Replace fuse or reset breaker in home.
3. Steam cleaner may not be plugged into the electrical outlet correctly.| 3. Ensure the plug is pushed in securely.
4. The electrical outlet may not be working properly, check the fuse or breaker, or consult an electrician.| 4. Check fuse or breaker in home. Replace fuse/reset breaker in home.
5. The power cord may be damaged.| 5. If cord is damaged, contact Customer Service at 1.800.944.9200.
6. Does not turn on.| 6. Check the On/Off switch to make sure it is in the On steam control dial is turned between the MIN and MAX Steam line.
Steam Cleaner not producing steam| 1. Water Tank may be empty.| 1. Please refer to the “Filling Tanks” section.
2. Water Filter may be clogged and needs to be replaced.| 2. Check Water Filter and clean or replace.
3. Thermal protector may turn off pump if trying to operate steam cleaner before steam indicator is illuminated.| 3. Unplug steam cleaner and allow to cool down.
4. Steam path may be blocked.| 4. Please refer to the “Clearing Blockages” section.
5. Hard water filter not installed.| 5. Ensure hard water filter is properly snapped back in place when replacing or performing maintenance. Refer to “Replacing the Hard Water Filter” section.
Microfiber pad doesn’t pick up dirt| 1. The cleaning pad may already be saturated with dirt and needs washing.| 1. Wash or replace with clean pad. Please refer to the “Removing Cleaning Pads” section.

WARRANTY

LIMITED WARRANTY FOR HOOVER® PRODUCT ONE-YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.

WHAT THIS LIMITED WARRANTY COVERS
This limited warranty is provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner’s Guide, this product is warranted against original defects in material and workmanship for ONE year from the date of original purchase (the “Warranty Period”).

If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or re-manufactured, in Warrantor’s sole discretion.

WHO THIS LIMITED WARRANTY COVERS
This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.

WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income- generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product’s operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls, blower fans, blowers, vacuum tubes, and vacuum bags and straps.

OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.

THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL THE WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO THE OWNER OR ANY PARTY CLAIMING THROUGH THE OWNER, WHETHER BASED ON CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN.

The Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of the limited warranty shall be limited to the amount paid for this product at the time of original purchase. Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

GENUINE PARTS AND ACCESSORIES
We recommend using only genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.

HAVE A QUESTION?
HOOVER® HAS THE ANSWER! START WITH HELP DO NOT RETURN TO STORE Start with 24/7 resources like these: FAQs HOW-TO-VIDEOS TROUBLESHOOTING VIDEOS Or call us and we’ll talk you through it. CUSTOMER SUPPORT 800-944-9200 Mon-Fri, 9 am-6 pm EST

References

• Vacuum Cleaners | Carpet Cleaners | Hard Floor Cleaners | Hoover
• Parts Finder & Support Library – Hoover
• Vacuum Cleaners | Carpet Cleaners | Hard Floor Cleaners | Hoover

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