AVENTON Aventure Electric Bicycle User Manual
- June 9, 2024
- AVENTON
Table of Contents
- Aventure Electric Bicycle
- GENERAL INFO
- Safety Check Before Each Ride
- Accessories, Straps, and Hardware
- WARNINGS AND SAFETY
- Safety Notes
- General Warnings
- SPECIFICATIONS
- ASSEMBLY INSTRUCTION
- WHAT’ S IN THE BOX
- ASSEMBLY
- BATTERY CHARGING
- BATTERY CHARGING INFORMATION AND BEST PRACTICES
- REMOVING THE BATTERY
- WHEN INSTALLING THE BATTERY ON THE BIKE
- CHARGER SAFETY INFORMATION
- LONG TERM BATTERY STORAGE
- Aventure Quick Start Guide
- OPERATION
- DRIVING RANGE
- MAINTENANCE
- Tire Information
- TROUBLE SHOOTING
- LIMITED WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Aventure Electric Bicycle
User Manualhttps://youtu.be/T6wHs-LZsGE
Aventure Electric Bicycle
Ebike Assembly Video Scan code below:
Thank you for purchasing the Aventon Aventure Ebike.
We take pride in bringing you a quality product that will offer years of
enjoyment. Please read and understand this manual fully before assembling and
riding your bike. If you have questions after reading this manual, please
refer to aventon support or contact us by email or give us a call.
We are here to help! Aventon Support Center:
https://www.aventon.com/pages/support
Customer service link: https://support.aventon.com/contact-us
Phone: 1-866-300-3311
USING THIS MANUAL
This manual contains details of the product, its equipment, and information on
operation, maintenance, and other helpful tips for owners. Read it carefully
and familiarize yourself with the ebike before using it to ensure safe use and
prevent accidents. This manual contains many warnings and cautions concerning
the safe operation and consequences if proper setup, operation, and
maintenance are not performed. All information in this manual should be
carefully reviewed and if you have any questions you should contact Aventon
immediately.
The notes, warnings, and cautions contained within the manual and paragraphs
are marked by the triangular Caution Symbol at the left side should be given
special care. Users should also pay special attention to information marked in
this manual beginning with NOTICE.
Keep this manual, along with any other documents that were included with your
bike, for future reference, however all content in this manual is subject to
change or withdrawal without notice. Visit
https://www.aventon.com/pages/documents to view and download the latest
version. Aventon makes every effort to ensure the accuracy of its
documentation and assumes no responsibility or liability if any errors or
inaccuracies appear within.
Because it is impossible to anticipate every situation or condition that will
occur while riding, this manual makes no representations about the safe use of
bikes under all conditions. There are risks associated with the use of any
bike that cannot be predicted or avoided and are the sole responsibility of
the rider.
GENERAL INFO
Assembly and Fit
Correct assembly and fit are essential elements to ensure your bicycling
safety, performance, and comfort. Even if you have the experience, skill, and
tools to complete these essential steps before your first ride, Aventon
recommends having a certified, reputable bike mechanic to check your work.
NOTICE: If you do not have the experience, skill, and tools to complete
assembly and fit, Aventon highly recommends having a certified, reputable bike
mechanic complete these procedures as well as any future adjustments or
tuning.
NOTICE: A critical aspect of assembling your bike is securing the front
wheel and checking the tightness of the rear wheel axle nuts. Aventon bikes
use bolted on, through axle or quick release front wheel mounting mechanism
and the rear wheel is bolted on. These mechanisms may become loose or
unsecured during shipment or over time. The torque and security of all wheel
mounting hardware should be inspected upon arrival and on a regular basis.
Both wheels need to be properly secured before operating your bike.
Mandatory Equipment and Use Locations
Before riding, ensure you have all required and recommended safety equipment
and are following all laws pertaining to use an electric bike in your region.
For example, these laws may specify the need for mandatory equipment, use of
hand signals, and where you can ride.
Changing Components or Attaching Accessories
The use of non-original components or spare parts can jeopardize the safety of
your ebike, void your warranty and, in some cases, cause your ebike to not
conform with laws pertaining to your bike.
The replacement of original components or installation of third-party
accessories or accessories not from Aventon explicitly recommended for your
bike model is at your own risk. Using aftermarket accessories or components
that have not been tested by Aventon for safety and compatibility may void
your warranty, create an unsafe riding condition, damage property or your bike
by Aventon, or result in serious injury or death.
Safety Check Before Each Ride
Always check the condition of your bike before you ride in addition to having
regular maintenance performed. If you are unsure of how to conduct a complete
check of the condition of your bike before every ride, you should consult a
certified, reputable bike mechanic for assistance.
Electrical System (Applicable to Pace 500, Pace 350, Sinch, Level,
Aventure)
The electrical system powers several components on your ebike that control
different operating conditions and user preferences. It is critical that you
familiarize yourself with all aspects of your ebike’s electrical system and
check to see if it is working correctly before every ride. The front and rear
brake levers contain safety power cutoff switches, which disable the hub
motor’s assistance when applied, and both levers should be checked for correct
operation. The throttle should provide smooth acceleration when gradually
applied. If the throttle, brake lever cutoff switches, pedal assistance, or
lighting are functioning abnormally, intermittently, or not working, please
discontinue the use of your ebike immediately and contact the Aventon Support
team for assistance.
Brakes
Ensure that the brakes and their system components are free from damage,
properly secured and working correctly. When fully squeezed, both front and
rear brake levers should not be touching the handlebar. Take your bike to a
certified, reputable bike mechanic to have the brakes repaired if you find a
problem.
Tires and Wheels
Your wheels should always spin straight and must be repaired or replaced if
they wobble side to side or up and down when spinning. If your wheels become
untrue or spokes loosen, which can happen with normal use, we recommend that a
certified, reputable bike mechanic performs all wheel tuning and truing
operations on your bike from Aventon. Do not attempt to true wheels or tighten
spokes unless you have adequate knowledge, tools, and experience. Ensure the
tires and inner tubes are in good working condition without any visual damage
and have the correct amount of air pressure. Always replace tires and inner
tubes with punctures, cuts, or damage before you ride. Tires without the
correct amount of air pressure can reduce performance, increase tire and
component wear, and make riding your bike unsafe.
Accessories, Straps, and Hardware
Ensure all hardware is secured and all approved accessories are properly
attached per the specific component manufacturer’s instructions. It is good
practice to look over all hardware, straps, and accessories before each ride
and if you do discover something wrong or something that you are not sure
about, have it checked by a certified, reputable bike mechanic.
Suspension, Handlebar, Grips, and Seat Adjustments
The suspension fork on your ebike will affect the handling of the bike so
you must understand how it works before use. The suspension fork should be
properly adjusted according to your weight and terrain. Ensure the handlebar
and handlebar stem are properly aligned, fitted to the user, and secured to
their recommended torque values. Handlebar grips should not move easily on the
handlebar end. Loose, worn, or damaged handlebar grips should be replaced
before you ride. The seat and seatpost should be properly aligned, fitted to
the user, and the seatpost quick release should be properly tightened, fully
closed, and secured before riding.
Battery Charged, Secured, and Unplugged
Ensure the battery is adequately charged and operating properly. Ensure the
battery charger is unplugged from the outlet, battery, then stored in a safe
location before you ride. The battery MUST be locked onto the frame battery
mount properly before use. Do not operate the electrical system if the battery
is removed Make sure push hard enough while installing the battery into the
frame, and hear the “CLICK” sound.
WARNINGS AND SAFETY
Throttle on Demand
With throttle on demand, you can throttle the bike from a complete stop. This
feature is to help give you that extra push when you need it on a steep hill,
when hitting multiple stops signs, etc. However, we strongly recommend to
pedal first and throttle second to ensure proper stability and preparedness.
General Operating Rules
Notice: Pay special attention to all the general operating rules below
before operating your bike from Aventon.
- When riding, obey the same road laws as all other road vehicles as applicable by law in your area.
- For additional information regarding traffic/vehicles laws, contact the road traffic authority in your area.
- Ride predictably, in a straight line, and with the flow of traffic. Never ride against traffic.
- Use correct hand signals to indicate turning.
- Ride defensively; to other road users you may be hard to see.
- Concentrate on the path ahead. Avoid potholes, gravel, wet or oily roads, wet leaves, curbs, train tracks, speed bumps, drain gates, thorns, broken glass, and other obstacles, hazards, and puncture flat risks.
- Cross train tracks at a 90-degree angle or walk your bike across.
- Expect the unexpected such as opening car doors or cars backing out of driveways.
- Be careful at intersections and when preparing to pass other vehicles or cyclists.
- Familiarize yourself with all the features and operations of the bike by Aventon Bikes. Practice and become proficient at shifting gears, applying the brakes, using the pedal assist system, and using the throttle in a controlled setting before riding in riskier conditions.
- Wear proper riding clothes including closed-toe shoes. If you are wearing loose pants, secure the bottom using leg clips or elastic bands to prevent them from being caught in the chain or gears. Do not use items that may restrict your hearing.
- Check your local rules and regulations before carrying cargo.
- When braking, apply the rear brake first, then the front brake. If brakes are not correctly applied, they may lock up and lead to you losing control and/or falling.
- Maintain a comfortable stopping distance from all other objects, riders, and vehicles. Safe braking distances are based on factors such as road surface and light conditions among other variables.
Safety Notes
The following safety notes provide additional information on the safe operation of your bike from Aventon and should be closely reviewed. Failure to review these notes can lead to serious Injury or death.
- All users must read and understand this manual before riding their bike from Aventon Bikes. Additional manuals for components used on the bike may also be provided and should be read before installing or using those components.
- Ensure that you comprehend all instructions and safety notes/warnings.
- Ensure the bike fits you properly before your first use. You may lose control or fall if your bike is too big or too small.
- Always wear an approved bicycle helmet whenever riding a bike and ensure that all helmet manufacturer instructions are used for fit and care of your helmet. Failure to wear a helmet when riding may result in serious injury or death.
- Ensure correct setup, tightening, and torquing to recommended torque values is performed on your bike before first using it and check the setup. tightening, and condition of components and hardware regularly.
- It is your responsibility to familiarize yourself with the laws and requirements of operating this product in the area(s) where you ride.
- Ensure the handlebar grips are undamaged and properly installed. Loose or damaged grips can cause you to lose control and fall.
- Do not use this product with standard bike trailers, stands, vehicle racks, or accessories that Aventon has not tested for safety and compatibility and have verified as safe and compatible with the bike.
- Off road riding requires close attention, specific skills, and presents variable conditions and hazards. Wear appropriate safety gear and do not ride alone in remote areas. Check local rules and regulations about whether off road ebike riding is allowed.
- DO NOT ENGAGE IN EXTREME RIDING. This includes but is not limited to Jumps, stunts, or any riding that exceeds your capabilities. Although many articles/advertisements/catalogs depict extreme riding. this is not recommended nor permitted. and you can be seriously injured or killed if you perform extreme riding.
- Bikes and bike parts have strength and integrity limitations, and extreme riding, including but not limited to jumps. stunts. etc., should not be performed as it can damage bike components and/or cause or lead to dangerous riding situations in which you may be seriously injured or killed.
- Failure to perform and confirm proper installation, compatibility, proper operation, or maintenance of any component or accessory can result in serious injury or death.
- After any Incident, you must consider your bike unsafe to ride until you consult with a certified, reputable bike mechanic for a comprehensive inspection of all components. functions. and operations of the bike.
- Failure to properly charge, store, or use your battery will void the warranty and may cause a hazardous situation.
- You should check the operation of the brake motor cutoff switches before each ride. The brake system is equipped with an inhibitor that cuts off power to the electric motor whenever the brakes are squeezed. Check proper operation of brake motor cutoff switches before riding.
- Extreme care should be taken when using the pedal assistance sensor and throttle on this product. Ensure you understand and are prepared for the pedal assistance to engage as soon as pedaling is underway.
- Users must understand the operation of the thumb switch throttle and pedal assistance sensors before using the bike and must take care to travel at speeds appropriate for the usage area, riding conditions, and user experience level. Always use the lowest assist level until you are comfortable with the bike and feel confident in controlling the power.
- Any aftermarket changes to your bike from Aventon Bikes not expressly approved by Aventon Bikes could void the warranty and create an unsafe riding experience.
- Because electric bikes are heavier and faster than normal bikes, they require extra caution and care while riding.
- Take extra care while riding in wet conditions including decreasing speed and increasing braking distances. Feet or hands can slip in wet conditions and lead to serious injury or death.
- Do not remove any reflectors.
Helmets
When riding a bike, always wear a properly fitted helmet that covers the
forehead. Many locations require specific safety devices. It is your
responsibility to familiarize yourself with the local laws. rules, and
regulations where you ride and to comply with all applicable laws, including
equipping yourself and your bike as the law requires.
General Warnings
Like any sport, bicycling Involves risk of damage, injury, and death. By
choosing to ride a bike, you assume the responsibility for that risk, so you
need to know, and practice the rules of safe and responsi-ble riding and the
proper use and maintenance of this bike.
Proper use and maintenance of your bike reduces risk of damage, Injury, and
death. Biking and controlled substances do not mix. Never operate a bike while
under the influence of alcohol, drugs, or any substance or condition that
could impair motor functions, Judgement, or the ability to safely operate a
bike or another vehicle.
The Aventure Is designed for use by persons 18 years old and older. Riders
must have the physical condition, reaction time, and metal capability to ride
safely and manage traffic, road conditions, and sudden situations, as well as
respect the laws governing electric bike use where they ride, regardless of
age. If you have an impairment or disability such as a visual impairment,
hearing impairment, physical impairment, cognitive/language impairment, a
seizure disorder, or any other physical condition that could impact your
ability to safely operate a vehicle, consult your physician before riding any
bike.
A Note for Parents and Guardians
As a parent or guardian. you are responsible for the activities and safety of
your child. Aventure is not designed for use by children under the age of 18.
If you are carrying a passenger in a child safety seat, they should also be
wearing a properly fitted and approved helmet.
Wet Weather
It Is recommended to not ride In wet weather if avoidable. Ride in wet
weather only if necessary.
This electric bike is not meant for use in heavy rain. or streams. Never
immerse or submerge this product in water or liquid as the electrical system
may be damaged.
- In wet weather you need to take extra care when operating this bike.
- Decrease riding speed to help you control the bike in slippery conditions.
- Brake earlier since it will take longer to slow down and come to a stop than when operated in dry conditions.
- Take care to be more visible to others on the road. Wear reflective clothing and use approved safety lights.
- Road hazards are more difficult to see when wet; proceed with caution.
Night Riding
It Is recommended to not ride at night if avoidable. Ride at night only if
necessary.
- Wear reflective and light-colored clothing.
- Slow down and use familiar roads with street lighting, if possible.
- Ensure tire wall, pedal, and other reflectors are installed and unobstructed.
- Ensure head light and tail light/brake light are functioning correctly and use them.
SPECIFICATIONS
Model Name | Aventure |
---|---|
Max. Load Capacity | 400lbs. / 181 kg (including cargo) |
MAX.Speed | Configurable to 28 MPH |
Motor | 48V 750W Brushless Hub |
Battery | 48V 720Wh Li-ion |
Range Average Per Charge | Average 45 Miles |
Wheel Size | 26 x 4″ Front / Rear |
Tire Pressure | Inflation to 5-30 PSI |
Charger | 48V 3A |
Charging Time | Approx. 6 Hours |
Water Resistance | IPX4 |
Weight | 73 Lbs / 33kg |
Light | Front / Rear |
- Range Per Charge is measured under the conditions that power is sufficient, with a 75kg load, at 86°F(30°C), 70% humidity, on a level road, in pure electric riding mode. Actual results may vary based on differences in temperature, load, wind speed, road conditions and other factors.
ASSEMBLY INSTRUCTION
WHAT’ S IN THE BOX
1Aventure ebike
1Charger box
1Charger line
2Front/Rear reflector
1Spare derailleur hanger
1Grease
1Hex key
1Wrench
1Owner’s manual
2Reflector holder
1Left pedal
1Right pedal
ASSEMBLY
NOTICE: The following steps are only a general guide to assist in the
assembly of your ebike and are not a complete or comprehensive manual of all
aspects of assembly, maintenance, and repair. Consult a certified, reputable
bike mechanic to assist with assembly, repair, and maintenance of your ebike.
Step 1: Unpack the bike.
Open the bike box. With the help of another person capable of safely lifting a
heavy object, remove the ebike from the bike box. Carefully remove the
packaging material protecting the bike frame and components, as well as remove
the small boxes attached to the fork. These are your charger and accessories.
Please recycle packaging materials especially cardboard and foam whenever
possible.
Step 2: Preparing for handlebar installation.
Remove the stem rubber cover, loosen the bolt using 5mm hex key, and discard
the plastic white protective guard.
Step3:
Handlebar Installation.
Loosen the 2 screws in the stem, place stem onto the head tube with the
display facing upwards,replace the top cap and use 5mm hex key to securely
tighten the handlebar. Reinsert the rubber cover backinto the top
cap.
Step 4: Front wheel installation.
A. Take out front wheel remove black protective guard. B. Remove fork
protective cover and take out plastic insert from front wheel brake caliper.
C. Loosen the front axle nuts and place the front suspension fork onto the
front Wheel. Ensure the brake rotor is between the brake pads of the brake
caliper. D. Use 15mm open wrench to tighten front axle nut, recommended torque
value at 25-30Nm.
Caution: Never touch the brake rotor, especially when the wheel and/or
bike is in motion, or serious injury could occur. Hand oils can cause
squeaking and decrease brake performance
WARNING: An improperly secured front wheel and/or handlebar stem can
cause loss of control, accidents, serious injury, or death. Check that the
front wheel and handlebar stem are properly secured to the bike during
assembly and before each ride.
Step 5: Front fender installation.
A.Use 4mm hex key to loosen front fork screws. (3pcs)B.Align front fender to the
screw holes, use 4mm hex key to tighten front fork screws. (3 pcs) Step 6:Put
down kickstand to support the ebike. Step 7: Pedal installation.
Use wrench to install the pedals. Locate the pedal with a smooth pedal axle
exterior and an “R” sticker label (1, below), which indicates it is the right
pedal. The right pedal goes on the crank on the right side of the bike (which
has the drivetrain gears and is the same as a rider’ s right side when
riding).
-
The right pedal (pedal with “R” sticker label) is threaded so that it is tightened by turning clockwise.
Apply grease to the thread and carefully thread the right pedal onto the crank on the right side of the bike slowly and by hand. Do not cross thread or damage the threads. -
The left pedal (pedal with “L” sticker label) is reverse-threaded and tightens counterclockwise.
Apply grease and carefully thread the pedal onto the left crank by hand slowly. Do not cross thread or damage the threads.
Torque each pedal to 35 Nm.
Identifying marks Right pedal (has a “R” sticker) tightens clockwise, Left
pedal (has a “L” sticker) tightens counterclockwise
Step 8: Remove motor protector and install the motor protection guard on
right side of back wheel.
Note: Part of plastic motor protector may break and will be left inside the
freewheel. Use a pair of pliers to carefully remove it. Step 9: Inflate tires.
Check that the tire beads and tires are evenly seated on the rims. Use a pump
with a Schrader valve and pressure gauge to inflate each tire to the
recommended pressure indicated on the tire, min of 5 PSI , max of 30 PSI. Do
not overinflated or underinflate tires.
Step 10: Install saddle.
Open seatpost clamp lever, adjust the seatpost to a comfortable height, while
ensuring the seatpost is inserted past the minimum insertion point, as
indicated on the seat post. Close the seatpost clamp lever.
Step
11: Adjusting the seat position and angle
To change the angle and horizontal position of the seat:
A.Use a 5mm Allen wrench to loosen the seat adjustment bolt on the clamp
positioned directly underneath the seat, above the rear wheel. Do not
completely remove the bolt.
B.Move the seat backward or forward and tilt to adjust the angle. The seat
position horizontal to flat ground is desirable for most riders. Do not exceed
the limit markings on the seat rail, which show the minimum and maximum
horizontal movement allowed.
C.While holding the seat in the desired position, use a 5mm allen key to
tighten the seat angle adjustment bolt securely to the recommended torque
value(8Nm). Step 12: Adjusting the display and handlebar.
A. Stand in front of the bike and clamp front wheel between both legs, verify
the handle bars are straight and in line with the front wheel. Make sure the
pinch bolts are tight and you can not turn the stem freely from the front
wheel.B. Sit
on the saddle, adjust handlebar to the desired position, tighten the screws
which secure it to the handlebar with 4mm hex key. C. Adjust display to the
desired position, tighten the screws with 2mm hex key. D. Adjust the head
light to desired position, tighten the screws with a 4mm hex key Step
14: Powering on the display .
A. Press the power button for about 3 seconds To turn on the display. B. For
more details, please refer to the BC280 operating manual.
BATTERY CHARGING
Charging procedure
Follow these steps for chagring your ebike battery from Aventon Bikes:
- Ensure the battery is off.
- Remove the rubber cover on the charging port.
- Plug the charger into the battery’s charging port, BEFORE PLUGGING CHARGER INTO POWER OUTLET. bike, place the charger in a flat, secure place, and connect the DC output plug from the charger (round barrel connector) to the charging port on the side of the battery.
- Plug the charger into a power outlet: Connect the charger input plug (110/240-volt plug) to the power outlet. Charging should initiate and will be indicated by the LED charge status light on the charger illuminating as red light.
- Unplug the charger from the outlet, then the charging port: Once fully charged, indicated by one charging indicator light turning green, unplug the charger from the wall outlet first and then remove the charger outlet plug from the battery charging port.
- Battery indicator light: Blue: 66%-100%. Green: 33%-66%. Red: 0%-33%.
Always charge your battery in temperature between 32˚F – 104˚F (0˚C -40˚C) and ensure the battery and charger are not damaged before initiating charge. If you notice anything unusual while charging, please discontinue charging and using the bike and contact Aventon Bikes Product Support for help.
BATTERY CHARGING INFORMATION AND BEST PRACTICES
- Check the charger, charger cables, and battery for damage before beginning each charge.
- Be sure to charge in an area where it is clear and safe from any potential damage or tripping situations can occur while it is charging. Always charge your battery in temperature between 32˚F – 104˚F (0˚C -40˚C).
- The battery can be charged on or off the bike. To remove the battery, turn the key to the unlocked position, and take the battery out.
- The battery should be recharged after each use, so it is ready to go the full range for your next ride. There is no memory effect, so charging the battery after short ride will not cause damage.
- Charging the battery normally takes 3-7 hours.
- The indicator light on the charger will show red light while the battery charges. When charging is complete, the indicator light will turn green. Ensure the light faces upward when charging.
- Remove the charger from the battery within one hour of the green light indicating a complete charge. The charger is designed to automatically stop charging when the battery is full, but unnecessary wear of the charging components could occur if the charger is left attached to the battery and a power source for longer than 12 hours.
- Never charge a battery for more than 12 hours at a time.
- DO NOT leave a charging battery unattended.
- For turning on the bike: Quick press the button on the battery, make sure the light comes on. Then hold the button next to the display to turn on the bike.
- For turning off the bike: Hold the button next to the display. Then hold the button on the battery for around 3 seconds to turn off the bike.
Failure to follow Battery Charging Information could result in unncessary wear to the charging components, battery, and or charger, and could lead to an under performing or non-functional battery and replacement will not be covered under warranty.
REMOVING THE BATTERY
To remove the battery from the bike, insert the key and turn to the unlocked position. When the battery is completely locked, you can feel resistant while turning the key. Use caution to avoid damage to battery connector terminals, which are exposed when the battery is unlocked and removed from the frame of the bike. In the case of damage to the terminals or battery mounts, please discontinue use and contact Aventon Support immediately.
WHEN INSTALLING THE BATTERY ON THE BIKE
- Ensure the battery battery is turned off.
- DO NOT force the battery into the tray; slowly align and gently push the battery down into the tray. Then push the battery in (make sure you push hard enough) and hear the “CLICK” sound. Slightly turn the key to feel if there’s resistance from the key. If you can feel the resistance, then the battery is completely locked.
- Make sure there is no spaced between battery and tray, confirm battery.
- Ensure the battery has been properly secured to the bike before each use by carefully pulling outwards on the battery with both hands once locked.
CHARGER SAFETY INFORMATION
- The charger should only be used indoors in a cool, dry, ventilated area, on a flat, stable, hard surface.
- Avoid charger contact with liquids, dirt, debris, or metal objects. DO NOT cover the charger while in use.
- Store and use the charger in a safe place away from children.
- Fully charging the battery before each use can help extend the life of the battery and reduces the chance of over-discharging.
- DO NOT charge the battery with any chargers other than the one originally supplied by Aventon Bikes or a charger designed for use with your specific bike purchased directly from Aventon Bikes.
- The charger works on 110/240V 50/60 Hz standard home AC power outlets and automatically detects and accounts for incoming voltage. DO NOT open the charger or modify voltage input.
- DO NOT yank or pull on the cables of the charger. When unplugging carefully remove both the AC and DC cables by pulling on the plastic plugs directly, and not on the cables.
- The charger is expected to get relatively warmer as it charged. If the charger gets too hot to touch, you notice a strange smell, or any other indicator of overheating, discontinue using the charger and contact Aventon Support.
Charge the battery only with the charger originally supplied with the bike
from Aventon BIkes, or a charger purchased directly from Aventon Bikes,
designed for use with your specific bike serial number, as approved by Aventon
Bikes. Never use an aftermarket charger, which can result in damage, serious
injury, or death.
Please take special care in charging your bike from Aventon Bikes in
accordance with the procedures and safety information detailed in this manual.
Failure to follow proper charging procedures can result in damage to your
bike, the charger, or personal property, and/or cause serious injury or death.
LONG TERM BATTERY STORAGE
If storing your bike from Aventon Bikes for longer than 2 weeks at a time, follow the instructions below to maintain the health and longevity of your battery.
- Charge(or discharge) the battery to approximately 75% charged.
- DO NOT leave the battery attached to the bike frame. Remove it from the bike during long-term stoage.
- Store the battery in a dry, climate controlled, indoor location between 32˚F -104˚F (0˚C-40˚C).
- Check the battery every month, and if necessary, use the Aventon Bikes charger to charge the battery to 75% charged.
Please follow the above instructions for storing your bike and battery from
Aventon Bikes. Failure to follow proper battery storage procedures can result
in a non-functional battery. Replacement will not be covered under warranty.
If the battery is physically damaged, non-functional, performing abnormally,
or was dropped or involved in a crash, with or without obvious signs of
damage, please discontinue use and charging and contact Aventon Bikes
immediately.
DO NOT cover up the charger while it is charging. The charger air cools and
needs to be on a hard, flat surface in an open space. Use the charger with the
indicator lights facing upward. DO NOT use with the charger inverted, which
can inhibit cooling and reduce charger lifespan.
DO NOT open the battery housing, which will void the warranty and can result
in damage to the battery, property or cause serious injury and/or death.
Aventure Quick Start Guide
Riding data pages
Assisant Level
Main Menu
- Long press I to enter the main menu.
- Use ‘+’ / ‘-‘ to navigate to the ‘Set Unit’ line and press `r.
- Select ‘Clear Trip Data’ and other items using the same method.
- In each page, use ‘+’ / ‘-‘ to adjust the parameters.
Connect to Aventon APP
- Long press T to enter the main menu.
- Use ‘+’ / ‘-‘ to navigate to the ‘Connect To APP’ line and press cr.
- Scan the QR-Code displayed on the screen with Aventon APP.
Use Aventon App to adjust speed limit, turn on light, and access to more functions
OPERATION
NOTICE: DO NOT perform any of the steps in the Operation section of thus
mnual until you have read this entire manual, since there are important
details related to safety in the following sections.
Read and understand all sections of this entire manual before operating the
bike for the first time. There are important safety warnings throughout the
manual that must be followed] to prevent dangerous situations, accidents,
damage to the bike, damage to property, injury, or death.
Users must follow the instructions and warnings contained in this manual for
safety. DO NOT attempt to operate your bike from Aventon Bikes until you have
adequate knowledge of its control and operation. Damage caused by failling to
follow instructions is not covered under warranty and could result in serious
injury or death. Contact Aventon Bikes if you have any questions about
assembly or operation.
Users must become accustomed to the bike’s power control system before
operating. The pedal assistance feature is also a powerful option and users
should fully research and understand how to operate it before first use. Not
taking the time and care to familiarize yourself and practice the operation of
the power system on your bike from Aventon Bikes can lead to damage, serious
injury, or death.
DRIVING RANGE
The range of your bike from Aventon Bikes is the distance the bike will travel
on a single full charge of the onboard battery. The range values in this
manual are estimates based on expected usage characteristics of bikes by
Aventon Bikes. Some of the factors that affect range include changes in
elevation, speed, payload, acceleration, number of starts and stops, ambient
air temperatures, tire pressure, and terrain.
We suggest that you select a lower assistance level when you first get your
bike from Aventon Bikes to get to know your bike and travel routes. Once you
become familiar with the range requirements of your travel routes and the
capabilities of your bike, you can then adjust your riding characteristics if
you so desire. The following table provides general range estimates based on
various factors. This table is meant to help owners understand the factors
that can contribute to decreased range, but Aventon Bikes makes no claims to
the range that individual users might experience in a particular use case.
Expected Range | Opera ng Condi on(s) |
---|---|
32 km (20 mi) | Hilly Terrain |
Heavy Payload
Windy
High Pedal Assist Level/ High Throttle Use
Light Pedalling
48 km (30 mi)| Flat Terrain
Normal Payload
Not Windy
Medium Pedal Assist Level/ M oderate Throttle Use
Light Pedalling
64 km (40 mi)| Flat Terrain
Normal Payload
Not Windy
Low Pedal Assist Level/ M inimal Throttle Use
Moderate to Heavy Pedalling
Parking, Storage, and Transport
Please follow these basic parking, storage, and transport tips to ensure your bike is well cared for on and off the road.
- When pushing or carrying the bike manually, turn off the power to avoid accidental acceleration from the motor.
- Turn the power and any lights off to conserve battery.
- Ensure the battery is locked to the frame in the off position or use the key to remove the battery and bring it with you for security or storing in a temperature-controlled location. • Park indoors when possible. If you must park outdoors in rain or wet conditions, leave your ebike outside for only a few hours and then park it in a dry location as soon as possible to allow all of the systems to dry out. As with a regular bike, an ebike used in wet conditions needs more frequent maintenance to prevent rust, corrosion, etc. and to ensure all systems are working safely.
- In public places, your bike from Aventon Bikes must be parked in accordance with local rules and regulations.
- Locking up your bike is recommended to ensure your bike is secure and the chance of theft is reduced. Aventon Bikes makes no claims or recommendations on the proper lock hardware or procedures to secure your bike, but we do recommend you take appropriate precautions to keep your bike safe from theft.
- Do not park, store, or transport your bike from Aventon Bikes on a vehicle rack not designed for the bike’s size and weight.
- Use a vehicle rack compatible with the width of tires used on your bike. Some racks may not accommodate all tire widths.
- When carrying your bike on a vehicle rack for transport, unlock and remove the battery. This will reduce the weight of the bike, make lifting and loading easier, and allow you to protect the battery by transporting it in the cab of a vehicle.
- Avoid transporting bikes from Aventon Bikes on a vehicle rack during rain, as this may cause water damage to the electrical components.
MAINTENANCE
Basic Bike Care
If you do not have the experience, skill, and tools to complete maintenance
and adjustment of your bike, Aventon Bikes strongly recommends having a
certified, reputable bike mechanic maintain, tune, and ensure the bike is safe
to ride.
Recommended Service Intervals
Regular inspection and maintenance are key to ensure Aventon Bikes function as
intended, and to reduce wear and tear on their systems. Recommended service
intervals are meant to be used as guidelines. Real world wear and tear, and
the need for service, will vary with conditions of use. We generally recommend
inspections, service, and necessary replacements be performed at the time or
mileage interval that comes first in the following table.
Interval | Inspect | Service | Replace |
---|---|---|---|
Weekly, 160-321 km (100- 200 mi) | – Check hardware for proper torque. |
– Check drivetrain for proper alignment and function (including the chain,
freewheel, chainring, and derailleur).
– Check wheel trueness and for quiet wheel operation on (without spoke noise)
– Check condition of the frame for any damage.| – Clean frame by wiping frame
down with damp cloth.
– Use barrel adjuster(s) to tension
derailleur/brake cables if needed.| – Replace any components confirmed by
Aventon Bikes Product Support or a certified reputable bike mechanic to be
damaged beyond repair or broken.
Monthly, 402-1207 km (250- 750 mi)| – Check brake pad alignment, brake cable
tension.
– Check bike is shifting properly, proper derailleur cable tension.
– Check chain stretch.
– Check brake and shifter cables for corrosion or fraying.
– Check spoke tension.
– Check accessory mounting (rack mounting bolts, fender hardware, and
alignment).| – Clean and lubricate drivetrain.
– Check crankset and pedal torque. – Clean brake and shift cables.
– True and tension wheels if any loose spokes are discovered.| – Replace brake
and shift cables if necessary.
– Replace brake pads if necessary.
Every 6 Months,
1207-2011 km (750- 1250 mi)| – Inspect drivetrain (chain, chainring,
freewheel, and derailleur).
– Inspect all cables and housings.| – Standard tune-up by certified, reputable
bike mechanic is recommended.
– Grease bottom bracket.| – Replace brake pads.
– Replace tires if necessary.
– Replace cables and housings if necessary.
Pre-Ride Safety Checklist
Notice: Before every ride, and after every 25-45 miles (40-72 km), we
advise following the pre-ride safety checklist.
Safety Check | Basic Steps |
---|---|
1.Brakes | Ensure front and rear brakes work properly. |
Check brake pads for wear and ensure they are not overworn.
Ensure brake pads are correctly positioned in relation to the rims.
Ensure brake cables are lubricated, correctly adjusted, and display no obvious
wear. Ensure brake levers are lubricated and tightly secured to the handlebar.
Test that the brake levers are firm and that the brake, motor cutoff
functions, and the brake light are functioning properly.
2.Wheels and Tires| Ensure tires are inflated within the recommended limits
posted on the tire sidewalls and hold air. Ensure tires have goal tread, have
no bulges or excessive wear, and are free from any other damage.
Ensure rims run true and have no obvious wobbles, dents, or kinks.
Ensure all wheel spokes are tight and not broken.
Check axle nuts and front wheel quick release to ensure they are tight. Ensure
the locking lever on the quick release skewer is correctly tensioned, fully
closed, and secured.
3.Steering| Ensure the handlebar and stem are correctly adjusted, tistitened,
and allow proper steering Perform a handlebar twist test (as step 13 shows) to
ensure the stem clamp bolt’s security. Ensure the handlebar is set correctly
in relation to the fork and the direction of travel.
4.Chain| Ensure the chain is clean, oiled, and runs smoothly.
Extra care is required in wet, salty/otherwise corrosive, or dusty conditions.
5.Bearings| Ensure all bearings are lubricated, run freely, and display no
excess movement, grinding or rattling. Check headset, wheel bearings, pedal
bearings, and bottom bracket bearings.
6.Cranks and Pedals| Ensure pedals are securely tightened to the cranks.
Ensure the cranks are securely tightened and are not bent.
7.Derailleur and Mechanical Cables| Checkthat the derailleur is adjusted and
functioning properly.
Ensure shifter and brake levers are attached to the handlebar securely. Ensure
all shifter and brake cables are properly lubricated.
8.Frame, Fork, and Seat| Checkthat the frame and fork are not bent or broken.
If either frame or fork are bent or broken, they should be replaced.
Checkthat the seat is adjusted properly, and seatpost quick release lever is
securely tightened.
9.Motor Drive Assembly and Throttle| Ensure hub motor is spinning smoothly and
motor bearings are in good working order. Ensure all power cables running to
hub motor are secured and undamaged.
Make sure the hub motor axle bolts are secured and the torque arm, torque arm
bolt, and torque washers are in place.
10.Battery| Ensure battery is charged before use.
Ensure there is no damage to battery.
Lock battery to frame and ensure that it is secured.
Charge and store bike and battery in dry location, between 0 °C – 40 °C (32 °F
– 104 °F). Let bike dry completely before using again.
11.Electrical Cables| Look over connectors to make sure they are fully seated
and free from debris or moisture. Checkcables and cable housing for obvious
signs of damage.
Ensure headlight, taillight, and brake light are functioning adjusted
properly, and unobstructed.
12.Accessories| Ensure all reflectors are properly fitted and not obscured.
Ensure all other fittings on bike are properly secured and functioning.
Inspect helmet and other safety gear for signs of damage.
Ensure rider is wearing a helmet and other required riding safety gear.
Ensure mounting hardware is properly secured if fitted with a front rack, rear
rack basket, etc. Ensure the taillight and taillight power wire are properly
secured if fitted with rear rack.
Ensure the fender mounting hardware is properly secured if fitted with
fenders.
Ensure there are no cracks or holes in fenders.
If installed, ensure the optional rear wheel lock is secured in the unlocked
position and the key is removed before every ride.
Your cables, spokes, and chain will stretch after an initial break-in period of 50-100 mi (80-160 km), and bolted connections can loosen. Always have a certified, reputable bike mechanic perform a tune-up on your Aventure after your initial break-in period of 50-100 mi (80-160 km) (depending on riding conditions such as total weight, riding characteristics, and terrain). Regular inspections and tune-ups are particularly important for ensuring that your bike remains safe and fun to ride.
Tire Information
Aventure uses 26’’ x 4.0’’ rubber tires with inner tubes. The tires are
designed for durability and safety for regular cycling activities and to be
checked before each use for proper inflation and condition. Proper inflation,
care, and timely replacement will help to ensure that your bike’ s operational
characteristics will be maintained, and unsafe conditions avoided.
Aventon Bikes recommends 5-30 PSI for the stock tires on Aventure. Always stay
within the manufacturer’ s recommended air pressure range as listed on the
tire sidewall.
It is critically important that proper air pressure is always maintained in
pneumatic tires. Do not underinflate or overinflate your tires. Low pressure may
result in loss of control, and overinflated tires may burst. Failure to always
maintain the air pressure rating indicated on pneumatic tires may result in
tire and/or wheel failure.
Inflate your tires from a regulated air source with an available pressure
gauge. Inflating your tires from an unregulated air source could overinflate
them, resulting in a burst tire. Even tires equipped with built-in flat-
preventative tire liners, like those that come with bikes by Aventon Bikes,
can and do get flats from punctures, pinches, impact, and other causes. When
tire wear becomes evident or a flat tire is discovered, you must replace the
tires and/or tubes before operating the bike or injury to operators and/or
damage to your bike could occur.
When changing a tire or tube, ensure that all air pressure has been removed
from the inner tube prior to removing the tire from the rim. Failure to remove
all air pressure from the inner tube could result in serious injury.
Using aftermarket tires or inner tubes, not provided by Aventon Bikes may void
your warranty, create an unsafe riding condition, or damage to your bike by
Aveton Bikes. If required by law, ensure replacement aftermarket tires have
sufficient reflective sidewall striping. For more information on tire or tube
replacement procedures, or questions about tire inflation, contact Aventon
Bikes Product Support. Support link: https://support.aventon.com/contact-us
or Call: 1-866-300-3311
Derailleur
On the right side of handlebar, next to the brake lever, you can see two
levers with 8-1 gears. Those are derailleur levers. By pressing those levers,
you can make the chain move to different gears to change your riding
experience.
TROUBLE SHOOTING
Symptoms | Possible Causes | Most Common Solutions |
---|---|---|
The bike does not | Insufficient battery power | Charge the battery |
work | Faulty connections | Clean and repair connectors |
Battery not fully seated in tray | Install battery correctly | |
Improper turn on sequence | Turn on bike with proper sequence | |
Brakes are applied | Disengage brakes | |
Irregular acceleration | Insufficient battery power | Charge or replace battery |
and/or reduced top | Loose or damaged throttle | Replace throttle |
speed | Misaligned or damaged magnet ring | Align or replace magnet ring |
The motor does not | Loose wiring | Repair and or reconnect |
respond when the | Loose or damaged throttle | Tighten or replace |
bike is powered on | Loose or damaged motor plug wire | Secure or replace |
Damaged motor | Repair or replace | |
Reduced range | Low tire pressure | Adjust tire pressure |
Low or faulty battery | Check connections or charge battery | |
Driving with too many hills, headwind, braking, and/or | Assist with pedals |
or adjust route
| excessive load| Contact Product Support if range
| Battery discharged for long period of time without| decline persists.
| regular charges, aged, damaged.| Adjust the brakes
| Brakes rubbing|
The battery will not| Charger not well connected| Adjust the connections
charge| Charger damaged| Replace
| Battery damaged| Replace
| Wiring damaged| Repair or replace
Wheel or motor| Loose or damaged wheel spokes or rim| Tighten, repair, or
replace
makes strange noises| Loose or damaged motor wiring| Reconnect or replace
motor.
Error Detection
Your bike from Aventon Bikes is equipped with an error detection system
integrated into the display and controller. In the case of an electronic
control system fault an error code should display. The following error codes
are the most common and can aid in troubleshooting. If your bike has an error
code displayed at any time it is recommended that you cease operation and
contact Aventon Bikes immediately.
Error Code | Definition |
---|---|
21 | Abnormal Current |
22 | Throttle Fault |
23 | Motor Phase Fault |
24 | Motor Hall Fault |
25 | Brake Switch Fault or Brake Applied While Turning On |
26 | Overheat Protection |
27 | Motor Lock Protection |
29 | Over Voltage Protection |
30 | Communication Fault |
Additional Information on Wear
Components of Aventure are subject to higher wear when compared to bikes
without power assistance. This is because Aventure can travel at higher
average speeds than regular bicycles and has a greater weight. Higher wear is
not a defect in the product and is not subject to warranty. Typical components
affected are the tires, brake pads and rotors, suspension forks, spokes,
wheels, and the battery.
When the useful life of a component Is surpassed it can cause unexpected loss
of function. This Acan result in serious injuries or even death. Therefore,
pay attention to wear characteristics such as cracks, scratches, or changes in
the color or operation of components which could Indicate useful life has been
exceeded. Worn components should be replaced Immediately. If you are
unfamiliar with regular maintenance, a certified, reputable bike mechanic
should be consulted.
LIMITED WARRANTY
Your bike’ s warranty and other binding legal terms (e.g., terms of purchase,
etc.) are subject to change at any time. To view your terms of purchase and
know current warranty, please go to https://www.aventon.com/pages/warranty
Warranty Info
All Aventon ebikes , and their individual covered components (as defined
herein), are protected against all manufacturing defects in material or
workmanship for one (1) year after the date of a qualifying purchase (the
“Warranty Period”). This Limited Warranty is only applicable to United States
ebike purchases (purchases in Canada and the European Union shall be subject
to their respective warranty terms) and in accordance with the following
terms:
- Only the original owner of an ebike purchased from Aventon online or physical storefront is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee of the ebike.
- The Limited Warranty is expressly limited to the replacement of a defective lithium ion battery (the “battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “covered component”).
- The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.
This Limited Warranty Does Not Cover:
- Normal wear and tear of any Covered Component.
- Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes).
- Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’ s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
- For the avoidance of doubt, Aventon will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
- The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
Determining whether damage or defect to an ebike or covered component is protected by this limited warranty shall be in the sole discretion of Aventon.
Shipping Damage:
Damage to a covered components during shipping is not covered by this Limited
Warranty, but Aventon will replace such damaged covered components if you:
- Notify Aventon of a covered components damaged in the shipping process within thirty (30) days of your receipt of the ebike;
- Provide Aventon with a dated picture of the damaged covered components;
- Return all original packaging and paperwork included with the ebike
- Take note of any immediately recognizable damage on the shipper’ s Bill of Lading prior to signing off on the shipment.
Shipping damage claims are very time sensitive and it is your responsibility
to immediately inspect the ebike for damage upon receipt.
If you choose to set up your own independent shipping method, such as use of a
freight forwarder or other similar service, Aventon will not replace any
Covered Components damaged during such shipping method.
Credit Card Chargebacks:
If any ebike purchase becomes subject to a credit card chargeback in any
amount, and you are still in possession of the ebike, then this Limited
Warranty shall be invalidated until the credit card chargeback has been
resolved.
Claims Process:
Aventon will not replace any covered components under this limited warranty
without first seeing photos or video of the damaged covered components.
In order to exercise your right to receive a replacement for a Covered
Component under this Limited
Warranty, you must:
- Contact the A venton Product Support team by visiting https://support.aventon.com/contact-us or by phone at 866-300-3311. The Product Support team will initially work with you on the problem with your ebike to identify potential simple fixes.
- If the Product Support team determines that a Covered Component must be replaced, they will provide you with a set of instructions for returning the defective Covered Component and receiving the replacement.
- After you receive the replacement Covered Component, the Product Support team will also assist in determining how to replace or install the new Covered Component into your ebike.
- You will be responsible for shipping costs associated with returning a Covered Component, unless Aventon agrees in writing to pay for such shipping costs. Replacement Covered Components under this Limited Warranty shall only be shipped to the address of the original purchaser.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND AVENTON’
S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. AVENTON’S
LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU
FOR THE EBIKE, NOR SHALL AVENTON UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER
DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Aventon DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED
WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Link to Assembly Video and Online Resources
Warranty Info
Please visit the “Support” section of the Aventon Bikes website (
https://www.aventon.com/pages/support) to view the official Aventure
Assembly Video. Online Resources For more information on best practices,
please visit the Aventon Bikes website (www.aventon.com), Support (
https://www.aventon.com/pages/support), or contact Aventon Bikes Product
Support with any questions.
We are here to help! If you have questions, please: Access Aventon Bikes Help
Center ( https://www.aventon.com/pages/support), Contact us directly by
checking https://support.aventon.com/contact-us, or Call Aventon Bikes
Product Support 1-866-300-3311![AVENTON