BenQ VM01 Speakerphone User Manual

: June 9, 2024
: BenQ

Table of Contents

Copyright and disclaimer
**Product Support
Package contents
Overview
Charging the speaker
Battery status
Connections
Operations
Specifications
Dimensions
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VM01
Speakerphone
User Manual

Copyright and disclaimer

Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Copyright
Copyright 2022 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Typographics

Icon / Symbol	Item	Meaning
Warning	Information mainly to prevent the damage to components, data, or

personal injury caused by misuse and improper operation or behavior.
| Tip| Useful information for completing a task.
| Note| Supplementary information.

In this document, the steps needed to reach a menu are shown in condensed form, for example: System > Information.

**Product Support

**

This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by model.

Make sure your computer is connected to the Internet.
Visit the local website from www.BenQ.com. The website layout and content may vary by region/country.
User manual and related document: www.BenQ.com > Business > SUPPORT > Downloads > model name > User Manual
(EU only) Dismantled information: Available on the user manual download page. This document is provided based on Regulation (EU) 2019/2021 to repair or recycle your product. Always dcontact the local customer service for servicing within the warranty period. If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compati- bility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

Package contents

Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. BenQ VM01 Speakerphone -
fig

Before discarding the package, check that you haven’t left any accessories inside the box.
Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing the package (if possible) for future transport of the display.
Do not leave plastic bags within reach of young children or babies.

Overview

See Connections on page 5 for connection details. BenQ VM01 Speakerphone -
fig 1

Connectors

USB Type-C connector
3.5 mm audio input/output port Connect to external audio equipment.
LED indicators
Battery/Volume status See Battery status on page 3 & Adjusting volume level on page 6 for details.
Buttons
Volume up
Answer/End call See Answering/Hanging up calls on page 6 for details.
Volume down
Bluetooth
Press to connect with Bluetooth device. See Pairing and connecting Bluetooth devices on page 5 for details.
Mute/Unmute
Press to mute or unmute the microphone.
Power
Press and hold for 2 seconds to turn it on or off.

USB 2.0= 5V 2A
: Direct Current / DC
The maximum length for the cables to be used with the USB slots are 3m (USB 2.0).

Charging the speaker

Plug the product into a USB power source using the provided USB cable. If the battery is charging, the LED of the power button will be flashing. BenQ VM01
Speakerphone - fig 2

It takes the battery about 4 hours to fully charge when not in use. A fully charged battery can power the speaker for up to 8 hours.
To prevent the battery from running out of power, the product needs to be charged if it has not been used for more than six months.

Battery status

To view the current battery status, short press the power button. The LEDs around the edge of the product will light up to indicate the current battery status.

LED indicator	Battery status
Battery is at 80-100% charge.
Battery is at 60-80% charge.
Battery is at 40-60% charge.
Battery is at 20-40% charge.
Battery is at 0-20% charge.

Turning on and off the product
To turn on or off the product, press and hold power button for 2 seconds. BenQ VM01 Speakerphone - fig 5 Anytime the product is inactive for 15 minutes, it will automatically turn off.

Connections

Pairing and connecting Bluetooth devices
Connecting to smartphone/PC

Long press the Bluetooth button to turn Bluetooth on or off.
The Bluetooth LED flashes blue to indicate that the product is in pairing state.
Enable Bluetooth function on mobile phone or other devices. Select “BenQ VM01 Speakerphone” from the device list to connect with the product.
Once your device is successfully connected to the product, the Bluetooth LED indicator turns solid blue.

Connecting to PC/display with USB audio dongle

Plug the USB audio dongle into the USB port of your PC or display.
The product and the USB audio dongle are pre-paired and ready to use.

Ensure that the product is set as the playback device in your operating system’s audio settings.
Resetting the product and the USB audio dongle

Long press and hold the Bluetooth button for 9 seconds until the Bluetooth LED flashes white.
Re-plug the USB audio dongle to your PC or display.
Then the speakerphone and the USB audio dongle will be rebound successfully within 30 seconds.

Bluetooth LED indicator behavior

LED indicator	Speaker status
Off	Bluetooth off
Solid blue	Connected with your device
Flashing blue	Waiting for Bluetooth connection
Flashing white	Waiting to pair with USB audio dongle

Connecting to your device using a cable
Plug the product into either a USB or audio port on your device. Set the product as the playback device in your operating system’s audio settings. BenQ VM01 Speakerphone - fig 6

Operations

Adjusting volume level
The speaker’s volume has a range of 10 levels. Press either the volume up or down button to adjust the volume incrementally.
Once the speaker has reached its highest (10) volume level, it will emit a sound when the volume up button is pushed.
Answering/Hanging up calls
When there is an incoming call, press to answer the call.
During a calling state, press to hang up the call.
When there is an incoming call, long press and hold for 3 seconds to reject the call.

Product information

Specifications

Item	Specifications

Specifications and functions are subject to change without notice

Dimensions

BenQ VM01 Speakerphone - fig 8

Troubleshooting

Problem	Possible cause & Solution
Unable to turn on the speaker	Low or no electricity. Connect the adapter to

charge.
Shut down automatically after not using for a while| Connect the adapter to charge to make sure the electric quantity is sufficient.
No sound| •Select the correct sound source input.
•Adjust the volume of the speaker.
Unable to work with USB cable| Use the original USB cable to make a call.
Unable to work with audio cable| Use the original audio cable (4 sections) to make a call.
Buttons not responding| Long press and hold the power button for 8 seconds to reset the system.
Unable to charge the speaker| The charging device is in fault or the battery is already full. Replace it with a charging device with normal functions.