CEL-FI GO X 100dB LTE Cell Signal Booster Installation Guide
- June 3, 2024
- CEL-FI
Table of Contents
- CEL-FI GO X 100dB LTE Cell Signal Booster Installation Guide
- Please Read This First
- What’s In The Box
- Install manuals, who needs ‘em?
- Before you start
- Install Process Overview
- A Quick Introduction to Cellular Signal
- Wave App and Carrier Selection
- Understand How The Go X Works
- Positioning & Aiming the Outdoor Antenna
- Set up a Temporary Install
- Indoor Antennas: Types & Placement
- Indoor Antennas: Separation
- Assembling Your Kit
- Test & Install Permanently
- Optional: Test Band Combinations
- The “Advanced” Tab
- Upgrading with Griddy
- Some Final Tips
- Tell Us How It Works
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
CEL-FI GO X 100dB LTE Cell Signal Booster Installation Guide
Please Read This First
We know, reading manuals isn’t fun. But we promise it’s worth it.
We’ve helped hundreds of customers install the Cel-Fi GO X and boost their
signal. We’ve compiled everything we’ve learned in this manual.
Give it a read before you start: it’ll save you time and help you get the best performance out of your GO X.
Please note: Your Cel-Fi GO X will come pre-programmed to boost Verizon
signal.
You will need to change the carrier using the Wave app if you are using a
different provider.
About Waveform
The GO X is manufactured by Cel-Fi, but supported by Waveform and our team of Signal Specialists.
We’ve helped over 20,000 customers boost their signal since our company was founded in 2007. We’ve installed and configured thousands of devices in buildings across the country, and we’re here to help. If you have any issues at all, please don’t hesitate to reach out.
What’s In The Box
Your kit includes the Go X Amplifier and Universal Antenna Mount. Depending on which version you purchased, it will also contain either just a Log Periodic antenna, or both a Log Periodic and Grid Parabolic antenna.
Indoor Antennas, Cables, and Splitters (Depends on Kit Selections)
You will either have 1x, 2x, 3x or 4x dome and panel indoor antennas.
This bit is a little confusing: We include both types of indoor antennas with each kit. This is so you can use whichever type of antenna works best in your space. Once you’re done with your install, you’ll have extra antennas you can discard.
For example – if you purchased a 3 antenna kit, you’ll receive a total of 3x dome antennas and 3x panel antennas, but you’ll only install three antenans in total.
You’ll also have multiple 30 ft RS400 coax cables. If you picked a kit with multiple indoor antennas you’ll additionally get a 1 ft jumper and a signal splitter.
Other Parts
Install manuals, who needs ‘em?
Signal boosters can be finicky to set up. The Cel-Fi GO X is no exception. It will take a bit of work to get your GO X unit installed optimally.
But there’s a reason that most people are willing to take the time to perform an installation, even if it takes 4 to 5 hours. The GO X is the only device on the market that provides an industry-leading 100 dB of gain. Once you get it set up and running properly, you should see a significant improvement in signal, right away.
This manual is based on feedback from hundreds of customers like you. We’ve revised it dozens of times to make it as helpful as possible. We promise you’ll be glad if you read it from start to finish before you get started. It’ll help you save time, avoid common pitfalls, and ensure your system works as well as possible.
Who We Are
Hi! We’re Waveform. We’ve been around since 2007, and while we’ve grown a
bunch since then we’re still a small team. There’s just a handful of us
answering texts, and picking up calls.
The four of us pictured below lead support and product development. Feel free to reach out to us at any time; our emails are all just our first names @waveform.com
Stuck? Have Questions? Please: Contact Us!
We’re a small team, but we really care about helping you get the best results.
Talking to customers is what helps us improve our products. We can also help
troubleshoot, and sometimes a small tweak we suggest can make all the
difference.
Even if everything goes smoothly, reach out and let us know how your system is
performing.
We love getting feedback: let us know if there’s any way we could have made
the install process or this manual better.
Call us at 800-761-3041, email help@waveform.com or book a meeting with our fanatical support team at waveform.com/meet. We’re available from 9am-5pm PT, Monday to Friday.
Before you start
It’s critical that you have at least 1 bar of usable signal outside or on the roof of the building you’re installing the GO X in. If you don’t have 1 bar, or if you’re not sure, give us a call.
What do we mean by usable?
Well, you need to be able to place a call and use data reliably. When running
a speed test, you should have decent upload and download speeds.
Cell boosters bring signal inside from outdoors. If the signal outside your building isn’t usable, the GO X isn’t going to help.
If you don’t have 1 bar of usable signal, we’re sorry, but there’s not much point in continuing. Visit waveform.com/returns to set up a return. We’re happy to take your Cel-Fi Go X back and try to help you find a booster that might work.
Compatibility
A quick note on compatibility. The Cel-Fi GO X is compatible with:
Worried about 5G? The Cel-Fi GO X is the only consumer grade signal booster capable of relaying 5G-DSS at 100 dB of gain.
Dynamic Spectrum Sharing (DSS) is used by some carriers to transmit 4G LTE and 5G in a single “hybrid” channel. 5G DSS Support on the GO X is enabled by default on the same bands listed above.
Unfortunately, the GO X can not boost T-Mobile 5G. T-Mobile’s 5G bands are deployed on bands n71 and n41, which the FCC has not yet approved for boosting in the US.
Install Process Overview
This is the process that we suggest using for installing your Cel-Fi GO X:
- Read this manual. Ideally from start to finish so that you understand the whole process before you begin.
- Download the Wave app to your phone by visiting waveform.com/waveapp
- Select your carrier. Your GO X is preprogrammed to Verizon. If you’re boosting a different carrier’s signal you’ll need to use the Wave app to change the carrier.
- Find the best outdoor antenna location and direction. This step is the most time consuming, but it’s worth the effort. Getting it right has a huge impact on your system’s performance.
- ”Temporary install” and indoor antenna positioning – Without making any holes in your roof or walls, temporarily run the cable indoors to your GO X, and find indoor antenna locations with enough separation from the outdoor antenna.
- Verify performance and hard-wire everything – Run speed tests and check your bars – if everything’s looking good, it’s time to finalize all your cable runs and mount antennas.
- Tell us how your system is doing – We really love hearing how our customer’s systems are performing. Send us an email and let us know how things look.
If anything’s unclear, or you’re unsure about something, just call us at 800-761-3041, email help@waveform.com or book a meeting with one of our signal specialist at waveform.com/meet. We’re generally available from 9am-5pm PT, Monday to Friday.
A Quick Introduction to Cellular Signal
One of the most common questions we get asked is: how do I get better data rates?
To understand how to get the highest data rates we need to dig into the details a little. In this section we’ll give you a quick primer on how cell signal works.
a. Signal Bars
Your phone’s signal bars attempt to give you an idea of how “good” your signal is.
How does your phone decide how many bars to show? Well, it measures both the signal strength and signal quality, and converts those measurements into a simple indicator.
Having either low signal strength or low signal quality can limit the number of bars your phone displays.
For example, you can have a strong signal, but if the signal quality is low, you won’t have many bars. Or your signal quality might be perfect, but if it’s very weak, you still won’t see many bars.
However, the real secret is this: signal bars aren’t all that important.
You can have full bars and very slow data rates. Or you can have 1 bar and super high data rates. We regularly see both!
That’s why we don’t recommend judging your signal by the number of bars your device is showing. Instead, use a speed test app to measure your data rates indoors before and after you install your GO X.
You can download our favorite speed test app (“Speedtest by Ookla”) by visiting this URL: waveform.com/speedtest
Go ahead and download that speed test app now, and run a couple of speed tests indoors. You’ll notice that your results will fluctuate a little between tests – that’s normal.
If your phone’s connected to WiFi, the speed test will measure the speed of your WiFi instead of your cellular connection. Disable your phone’s WiFi and run the test again.
b. Signal Quality (SINR)
Signal quality is probably the most important measure of your cell signal. In
4G LTE networks, signal quality is called “SINR,” which stands for “Signal to
Interference Plus Noise Ratio.”
In general, the better the signal quality, the faster your download speeds will be. Improving this measure can have a big impact on your system’s performance.
Why does signal quality drop? It’s actually because cell towers interfere with each other.
Every cell tower transmits signal on the same set of bands.
If you’re located between multiple cell towers, your phone has a hard time clearly “hearing” the cell signal from the tower you’re connected to. This is called “intracell interference.”
A signal booster like the GO X won’t increase your signal quality directly. However, by shielding and aiming the directional outdoor antenna that’s included in your kit you can fi nd higher quality signal, and the GO X will amplify that signal and rebroadcast it indoors.
We’ll explain exactly how to position and aim your outdoor antenna later in this manual.
c. Signal Strength (RSRP)
The main measure of signal strength for LTE networks is called “RSRP.” Signal
strength is measured in dBm and is always a negative number.
Signal boosters like the GO X amplify your signal so you have higher signal
strength. The GO X has 100 decibels of gain (a measure of amplifi cation).
That means that it’ll cover a larger area with stronger signal than most
boosters.
Stronger signal can help you get better data rates and a more reliable connection. But signal quality is critical as well.
d. Bands
Your cell phone connects to towers on certain ‘frequency bands.” These bands
are licensed to each carrier by the Federal Communications Commission (FCC) in
the US.
Each frequency band has a certain “bandwidth” which determines it’s total data
capacity.
That capacity is split amongst the users who are connected to it.
In general, higher frequency bands (like 1900 MHz and 2100 MHz) travel less far and penetrate building materials less well than lower frequency bands (like 700 MHz and 800 MHz). As a result, higher frequency bands tend to be less “congested” – they have fewer users connected to them, and data rates are often faster. This isn’t always the case though, sometimes a lower frequency band may have better data rates, depending on your location.
Newer phones have a feature called “carrier aggregation,” which means that they can connect on multiple bands simultaneously to increase data rates.
The Cel-Fi GO X can boost up to 2 bands simultaneously. Depending on the signal conditions in your area, there may be just 1 cellular band available, or up to 5. After you’ve completed a provisional install, you can experiment with enabling specific frequency bands to see if a particular combination gets you the best speed test results.
Unfortunately, FCC regulations don’t yet allow consumer signal boosters in the US to amplify LTE band 30 (2300 MHz), band 41 (2500 MHz), or band 71 (600 MHz).
Okay, thanks for reading that!
We know that’s a lot of information, but we promise it’ll be helpful as you
start your install. Our goal is to get you strong, amplified signal and the
best possible signal quality on the bands that get you the best data rates.
Let’s get started!
Wave App and Carrier Selection
First, connect your GO X to power, and download the Wave app to make sure the GO X is boosting your carrier. You won’t need any antennas in this step.
Note: only one device can connect to the Cel-Fi GO X via Bluetooth at a time. But don’t worry – every device in the building will see better cell signal, the Wave app is only used to change settings and monitor the GO X.
- Plug your Go X into a power outlet to power it on, don’t connect any antennas just yet.
- Download the Wave app by visiting waveform.com/waveapp.
- Open the app while keeping your phone within 4 feet of the GO X to start pairing. This may take a few minutes. The app will say “searching,” “syncing data,” and finally “gathering data.”
- Wave App and Carrier Selection
- Your GO X is preprogrammed to boost Verizon.
If you’re with a different carrier, change it under “Operator” in the “Settings” tab. This takes a few minutes – don’t turn off your booster or move your phone away during the process.
Note for AT &T customers: if there is 4G LTE signal outdoors, choose “AT&T LTE Preferred”. This will ensure that the GO X boosts as many LTE bands as possible, instead of boosting 3G.
Troubleshooting Wave App Pairing:
- If the Wave app is unable to connect to your device, fi rst try force-closing the app.
- In Android, this is done by going to your phone’s Settings, choosing the “Apps” option, finding the Wave app, and then choosing the “Force Stop” option.
- For iOS, you can read here about how to force-close apps: waveform.com/fcios
- If force-closing the app doesn’t help, restart your phone and power cycle the GO X by unplugging the power adapter.
Understand How The Go X Works
The GO X “Searches” For Signal
Unlike other boosters, the GO X doesn’t blindly amplify every frequency.
Instead, it searches for, and then amplifi es, the best signal available for
your carrier.
At any given time, the GO X can amplify up to two frequency bands.
Once you’ve connected antennas to the Go X, you can watch in the “Advanced”
tab of the
Wave app as it scans the frequencies on different bands to fi nd the best
signal to amplify.
Anytime you power-cycle the GO X, change the band settings, or change the operator, it will restart scanning to find the best signal. The GO X starts scanning as soon as you unplug the outdoor antenna cable. To make sure it scans all frequencies, restart the GO X anytime you disconnect and then reconnect the outdoor antenna.
Activity Lights
A small light on the GO X fl ashes to indicate the current status.
Boot-up Sequence
On being plugged in, the GO X activity light will start solid red, then fl ash
red, then move on to blinking green as it starts scanning the cellular
frequency bands. Make sure the outdoor antenna is connected to the port before
powering on so the GO X can find signal.
Finally, once the GO X has found signal to boost, the activity light will switch to solid green.
Positioning & Aiming the Outdoor Antenna
Finding the best location for the outdoor antenna is the most important part of the install. In this section, we explain the simplest method for positioning and aiming. Section 12 covers some more advanced information you can use to optimize your signal further. If you’ve got the upgraded Grid Parabolic Antenna, refer to section 13 for how to aim it.
The Goal
Your aim is to find the best location and direction for the outdoor antenna
that maximizes signal strength and in particular, signal quality, for the
frequency bands available in your area.
Set up the GO X as a Signal Meter
If you have a long power extension cable, we recommend taking the GO X outside
with you and using the 5 ft cable and Log Periodic Antenna in the kit to set
up the GO X as “signal meter.”
Here are all the parts you’ll be using:
Don’t have a long power extension cable? Keep the GO X indoors near a power socket, and use the 30 ft coax cable included in the kit to take the outdoor antenna outside. Everything will be the same as the diagram above, except you’ll use the 30 ft coax cable instead of the 5 ft jumper.
Finding the best outdoor antenna location without a power extension cable is a little bit harder. You won’t easily be able to stay connected to the GO X via Bluetooth, so you may need a second person near the booster watching the Wave app as you take signal readings.
Using the Antenna Position Test
The Wave app has a special “Antenna Position Test” that you can find in “Antenna Settings” under the “Settings” tab.
Wait for the booster to display a solid green LED before proceeding with the antenna position test. With each location and direction you try, you can “Capture” results. Tests take about a minute each. Ideally, we want to fi nd a location with a score of 115 or higher.
If you have very weak or low-quality signal outdoors, then it may be hard to get over 100 or even 90. It’s okay if that’s the case, just find the best score you can. Alternatively, you might find that the first location you try is over 115. That’s great! It’s still worth trying more locations to optimize for the very best signal.
Don’t be surprised if your antenna position score goes down later on when you connect your internal antenna(s). That’s normal!
How to Position & Aim
Finding the right outdoor antenna location and direction takes some patience,
but it’s absolutely worth it. Spending time to get it right will have a big
impact on your system’s performance.
Here are all the locations and directions we recommend testing your outdoor antenna:
How come we don’t recommend just using the highest point on the roof? It’s simple: while signal strength is generally higher on the roof, signal quality is often better on the side of the building.
In Section 2 of the manual (go back and read it if you haven’t!) we explained that low signal quality happens because of “intra-cell interference.”
The best way to improve signal quality is to “shield” the outdoor antenna from any other towers in the area, by putting it on the side of the building.
When the signal quality outdoors is low, the goal is to shield the outdoor antenna to reduce the signal from other nearby towers:
For some people, the top of their roof (where signal is the strongest) provides the best signal. For others, it’s the side of the house. The only way to fi nd which is best is to test.
Set up a Temporary Install
Once you’ve found the best outdoor antenna location according to the Antenna Position Test, it’s time to temporarily secure the outdoor antenna and set up a “temporary install.”
The following 4 pages explain choosing the right indoor antennas, antenna separation, and how to assemble your GO X. Read them before you start.
We recommend securing the outdoor antenna temporarily, and running coax indoors through a window or a door without drilling any holes. Once you’ve done that, you can test your coverage and data rates. If everything is looking good, you can drill holes, install your antennas, and switch to a permanent install.
If you’re having signal issues with your temporary setup, or aren’t happy with the performance, simply call us at 800-761-3041, email help@waveform.com or book a meeting with one of our signal specialist at waveform.com/meet.
We’ll be happy to help assist – we can often suggest an easy solution to most problems.
Indoor Antennas: Types & Placement
Before choosing a location for your indoor antennas, you’ll need to understand how your indoor antennas broadcast signal. You’ll have both dome and panel antennas included in the box, so that you can install whichever will work best for your space.
Panel Antennas
A panel antenna has a narrower “spray” (technically called a “beamwidth”).
This means that it directs signal in one direction, and not in a circle, like
a dome antenna. Panel antennas should be installed on a wall near the
perimeter of the coverage area for best results. For example, you might use a
panel at the end of the hallway or at one end of your house.
Dome Antennas
Dome antennas should be installed in the ceiling, centrally to the area you
are looking to cover. Some (but less) signal will also radiate upwards to
cover the floor above. You’ll need to have access to an attic or crawl space
to run the cable.
Indoor Antennas: Separation
Antenna separation is critical to installing your indoor antennas.
If you don’t have enough separation, the Cel-Fi GO X will throttle its gain (amplification) to avoid “oscillation.” Oscillation is a type of feedback that occurs if the gain of the system is higher than the “RF separation” between the indoor and outdoor antennas.
You can improve your separation by moving your indoor antennas. Keep your outdoor antenna in the location with the best signal. If you have more than one indoor antenna, the total separation is determined by whichever antenna is closest the outdoor antenna.
How to Tell If You Have Enough Separation
The Wave app shows a percentage score for separation on both the Dashboard and Advanced tabs.
Ideally, we want a score of 80% or higher for each “boosting” band, but in small buildings that might not be possible – just do the best you can.
Assembling Your Kit
Getting the parts set up
Refer to the diagram to the right as needed
-
Connect the two SMA Pigtail cable adapters to the Cel-Fi GO X amplifi er.
-
Note the two icons by the Cel-Fi GO X’s two SMA antenna ports:
-
Connect the RS400 cables to the SMA pigtail adapters and hand-tighten them.
-
If you have a kit with 2x, 3x, or 4x indoor antennas, connect your splitter to the indoor antenna end of the booster using the 1 ft jumper.
-
Connect the 30 ft cable(s) and panel/dome indoor antenna(s) to your splitter or directly to the indoor antenna port of the Cel-Fi Go X and hand-tighten the connectors.
-
Connect the Outdoor Antenna to the 5 ft RS200 cable, Lightning Surge Protector, and RS400 cable. Instructions on grounding are in the next section of the manual.
-
Connect the Cel-Fi Go X power supply and plug it into the booster.
Assembling the J-Mount and Antenna
The photo to the right shows how the Log Periodic Antenna should be secured to
the included Antenna Mount.
If you’d like more detailed instructions on how to install the L-bracket to the antenna mount, you can find that online at waveform.com/polemount- instructions
If you got the kit with the Grid Parabolic outdoor antenna, refer to the included guide for instrctions to assemble that. You can also find that online at waveform.com/griddy-guide
Test & Install Permanently
Once you’re done setting up your temporary install, it’s time to test the
performance.
If you mostly care about voice calls, simply place a call and walk around your
home. If data rates are your primary concern, we recommend testing with the
Speedtest app you downloaded from waveform.com/speedtest
If you’re using a hotspot, simply connect to it and visit speedtest.net in a
browser.
If everything is working well, you can start drilling holes, securing the GO
X, and moving to a permanent install.
If you’re not happy with the results, don’t panic! We can help you figure it out. Call us at 800-761-3041 or email help@waveform.com. We’re generally available from 9am-5pm PT, Monday to Friday., and we can help you optimize your setup.
A Quick Note on Surge Protection & Grounding
We include a lightning surge protection kit in your GO X kit to help protect
from lightning.
The surge protector should ideally be installed just before the coaxial cable
enters your
home.
Both the surge protector and the outdoor antenna mast itself should ideally be grounded. We include a short length of grounding cable, but you’ll likely need to purchase more. Grounding cable is available at most hardware stores, and we recommend using at least 10 AWG cable. Cable gauges are a little confusing, the numbers increase as the cable gets thinner. So 6 AWG and 8 AWG are both okay, but 12 AWG and 14 AWG are too thin.
If you have a satellite or HDTV antenna on your roof already, it’s likely grounded. You should be able to simply connect the mast and the lightning surge protector to the satellite dish’s grounding cable. Alternatively, you can ground your outdoor antenna directly to a grounding rod. Most homes should have a grounding rod, but if yours doesn’t you can purchase one easily at a hardware store.
Weatherproofing Outdoor Connections
We strongly recommend wrapping all outdoor N-type connections with stretch-
and-seal self-fusing silicone rubber tape (available from most hardware
stores). N-type connectors are outdoor-rated, but water can still sometimes
get in and causes a lot of issues.
Optional: Test Band Combinations
In many areas, the GO X will only fi nd a single band to boost. You can see this under the Advanced tab: one of the GO X’s radios will say Boosting and the other will remain Scanning. If that’s the case, there’s only a single band available for the GO X to amplify.
However, in some areas, your GO X may fi nd two bands. If that’s the case, you may be able to optimize your data rates by manually testing different bands.
Here are the steps we recommend following:
1. Discover all available bands
There may actually be more than 2 bands available outdoors. The GO X will
attempt to boost the best two available, but sometimes data rates may be
better on other bands. If you manually disable the first two bands that the GO
X has selected, you can force the GO X to scan and show you what other bands
are available.
2. Test each band individually, then together
When your phone detects multiple bands, it will attempt to “carrier aggregate” and connect on multiple bands simultaneously. Unfortunately, carrier aggregation isn’t perfect – sometimes it works well, but in other cases, it can actually decrease your data rates. To get the absolutely best data rates, you can try running speed tests with the GO X amplifying each band individually, and then testing different combinations of bands.
How to disable and enable bands
You can disable and enable bands under the “Band Settings” dropdown in the
settings tab of the Wave app.
Each time you enable or disable a band, the GO X will rescan to find signal. It can take a minute or two until the GO X finds and starts boosting signal again.
After the GO X starts amplifying a new band, toggle on airplane mode on your phone for a few moments, then turn it off again. This will force your phone to connect to the newly boosted band before you run a speed test.
The “Advanced” Tab
One of the best features of the GO X is that it actively listens and decodes the cellular signals before amplifying. You can find out more about the system’s status at any given moment in the “Advanced” tab.
The most important information is summarized at the top of the screen, under the “Overview” section. The information here is divided into two “radios” – the GO X’s two radios are what allow it to amplify up to two bands simultaneously.
For each radio, the advanced tab tells you if it is “scanning,” or if it has found a signal and started “boosting.” When the radio is scanning, you’ll notice that the frequency changes often. Once it’s boosting, the frequency will no longer change.
Once the GO X is boosting on one of the radios, the Wave app will show a percentage for signal quality, signal strength, and antenna separation. Signal quality and signal strength are determined by your outdoor antenna’s location and direction. Antenna separation is determined by the separation between the indoor antennas from to the outdoor antenna.
The goal during the install is to get the highest numbers possible for each of these percentages. But sometimes, despite your best efforts, these numbers may remain low. That’s okay – they’re just a guide to help you during the install.
The GO X also gives a lot more diagnostic information under the “Super Channels” dropdowns for each boosted band.
You won’t need to use this information in most cases, but we’ve documented some of the most important numbers below.
Upgrading with Griddy
If you got the Go X kit that includes a Grid Parabolic outdoor antenna, you’ll need to spend a little more time aiming it, to get it dialled in just right.
We included a short guide on assembling and aiming the Grid Parabolic antenna, in your kit. Read that before trying to aim the antenna, to make sure you understand how precise you’ll need to be. You can also find that online at waveform.com/griddy-guide.
When you’re ready to start aiming, follow the steps in section 5 above, using the included Log Periodic antenna to find the best general direction to aim your antenna.
Once you’ve found the general direction using the Log Periodic antenna, switch to the Grid Parabolic and move it in very small increments to aim it precisely.
If you don’t already have a Grid Parabolic Antenna, and you have direct line of sight to the nearest tower (no obstructions, including trees), you may be able to increase your signal quality and strength even further by upgrading your outdoor antenna.
Some Final Tips
-
If you unplug the cable from the outdoor antenna, make sure to reset the GO X.
The GO X will start scanning as soon as you unplug the cable to the outdoor antenna. To make sure it scans all frequencies, restart the unit after you reconnect the cable. -
If you have extra cable, don’t coil it tightly.
If you have extra cable, make sure to keep any cable loops as large as possible to minimize negative side-effects (4 ft or wider loops are best). -
Use the percentages shown at the top of the Advanced tab.
After you’ve optimized the outdoor antenna location using the Antenna Position Test, use the percentages at the top of the Advanced tab to keep eyes on what the GO X is doing, and potentially to further optimize your signal.
Tell Us How It Works
Did your installation go great? Are you having trouble aiming your outdoor antenna? Do you think our manual could be improved? Are your data rates not quite what you were hoping?
We’d love to hear from you: send us an email at help@waveform.com or call us.
We’re not a huge, nameless corporation with lots of bureaucracy. There is a
small team of us who wrote this manual and provide support for the GO X, and
we love nerding out over how to get the absolute best cell signal in any given
situation. So please, reach out!
Excited about your GO X?
Get $50 for each friend, family, or neighbor you refer.
Hopefully by the time you’ve finished installing and tuning your GO X, you’re as excited about this device as we are.
One of our biggest challenges is spreading the word. Most people don’t know that products like the GO X exist.
Help us get the word out: everyone you refer gets 5% off their kit, and we’ll also give you 5% of whatever they spend in cash (via Paypal). On a standard 1x antenna GO X kit, that’s $50 for each customer you refer.
Simply visit waveform.com/referrals to get started.
Need help? We’re ready and waiting.
Signal boosters aren’t always easy to install. In fact, getting everything up and running can sometimes be a pain. But the end result is worth it.
One of the benefits of buying from Waveform is our lifetime technical support on every system we sell. We’ve installed hundreds of these devices ourselves, and can walk you through troubleshooting and fine-tuning your installation for best results.
Simply call us at 800-761-3041 or email
help@waveform.com. We’re generally available from
9am-5pm PT, Monday to Friday.
We love helping solve tricky install problems.
Read More About This Manual & Download PDF:
References
- Speedtest by Ookla - The Global Broadband Speed Test
- Waveform - The Cell Signal Specialists
- Close an app on your iPhone or iPod touch - Apple Support
- Griddy: The Grid Parabolic Antenna, 600 – 6500 MHz - Waveform
- Grid Parabolic Antenna Kit Instructions - WF v4.2.indd
- ReferralCandy Portal
- The Waveform Satisfaction Guarantee & Return Policy - Waveform
- Waveform - The Cell Signal Specialists
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