Cel-Fi GO X MIMO Signal Booster System Instruction Manual
- June 5, 2024
- CEL-FI
Table of Contents
- What’s In The Box
- Install manuals, who needs ‘em?
- Before you start
- Install Process Overview
- Quick Introduction to Cellular Signal
- Wave App and Carrier Selection
- Understand How The GO X Works
- Positioning & Aiming the Outdoor Antenna
- Set up a Temporary Install
- Indoor Antennas: Types & Placement
- Indoor Antennas: Separation
- Assembling Your Kit
- Test & Install Permanently
- Optional: Test Band Combinations
- The “Advanced” Tab
- Some Final Tips
- Upgrading Antennas
- Tell Us How It Works
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
from
Please Read This First
We know, that reading manual isn’t always fun. But we promise it’s worth it.
We’ve helped thousands of customers install the Cel-Fi GO X and boost their
signal. We’ve compiled everything we’ve learned in this manual.
Give it a read before you start: it’ll save you time and help you get the best
performance out of your GO X MIMO setup.
Please note: Your two Cel-Fi GO Xs will come pre-programmed to boost the
Verizon signal.
You will need to change the carrier on both units using the Wave app if you
are using a different provider.
About Waveform
The GO X MIMO Kit is manufactured by Cel-Fi but developed and supported by
Waveform and our team of Signal Specialists.
We’ve helped over 30,000 customers boost their signal since our company was
founded in 2007. We’ve installed and configured thousands of devices in
buildings across the country, and we’re here to help. If you have any
issues at all, please don’t hesitate to reach out.
52
Maxwell, Irvine, CA 92618
+1
800-761-3041
www.waveform.com
help@waveform.com
What’s In The Box
Indoor Antennas (Depends on Kit Selection)
Depending on which versio n you purchased, your GO
X kit will contain either a MIMO Dome or MIMO Panel indoor antenna.
Other Parts
| ****| |
---|---|---|---
Antenna Mount Hardware| 2x Lightning Surge Protectors| 2x 5 ft RS200 Jumper
Cables| 2x 5 ft 10 AWG Grounding Cables
Red bag| Clear bag
Install manuals, who needs ‘em?
Signal boosters can be finicky to set up. The Cel-Fi GO X is no
exception. It will take a bit of work to get your GO X MIMO setup installed
optimally.
But there’s a reason that most people are willing to take the time to perform
an installation, even if it takes 4 to 5 hours. This is the only MIMO signal
booster kit on the market, and the GO X is the only amplifier that provides an
industry-leading 100 dB of gain. Once you get set up and running properly, you
should see a significant improvement in signal, right away.
We’ve written this guide based on our own experiences and those of hundreds of
customers who we’ve helped. We promise you’ll be glad if you read this
manual thoroughly before you get started.
Who We Are
Hi! We’re Waveform. We’ve been around since 2007, and while we’ve grown a
bunch since then we’re still a small team. There’s just a handful of us
answering texts, and picking up calls.
The four of us pictured below lead support and product development. Feel free
to reach out to us at any time; our emails are all just our first names
@waveform.com Stuck? Have Questions? Please:
Contact Us!
We’re a small team, but we really care about helping you get the best results.
Talking to customers is what helps us improve our products. We can also help
troubleshoot, and sometimes a small tweak we suggest can make all the
difference.
Even if everything goes smoothly, reach out and let us know how your system is
performing.
We love getting feedback: let us know if there’s any way we could have made
the installation process or this manual better.
Call us at800-761-3041 or email
help@waveform.com. We’re available from 9
am-5 pm PT, Monday to Friday.
Before you start
When installing the GO X MIMO kit, it’s critical that you have at least 1 bar
of usable signal outside or on the roof of the building. If you don’t have 1
bar, or if you’re not sure, please give us a call for assistance.|
What do we mean by usable?
Well, you need to be able to place a call and use data reliably. For example,
when running a speed test, you should have decent upload and download speeds.
Cell boosters bring signals inside from outdoors. If the signal outside your
building isn’t usable, the GO X MIMO isn’t going to help.
If you don’t have 1 bar of usable signal, we’re sorry, but unfortunately, the
MIMO Cel-Fi GO X system is unlikely to work at your location. You can visit
waveform.com/returns to set up a return. We’re
happy to take your MIMO Cel-Fi GO X back and try to help you find a booster
that might work.
Compatibility
A quick note on compatibility. The Cel-Fi GO X is compatible with:
AT&T 3G and 4G LTE signal on Bands 2, 4, 5, and 12
T-Mobile 3G and 4G LTE signal on Bands 2, 4, 5, and 12
Verizon 4G LTE signal on Bands 2, 4, 5, and 13
Worried about 5G? The Cel-Fi GO X is the only consumer-grade signal booster
capable of relaying 5G-DSS at 100 dB of gain.
Dynamic Spectrum Sharing (DSS) is used by some carriers to transmit 4G LTE and
5G in a single “hybrid” channel. 5G DSS Support on the GO X is enabled by
default on the same bands listed above.
Please note that the GO X does not support boosting T-Mobile 5G at this time.
T-Mobile’s 5G bands are deployed on bands n71 and n41. FCC rules do not allow
any consumer-grade signal booster sold in the US to amplify these bands.
Install Process Overview
This is the process that we suggest using for installing your MIMO Cel-Fi GO X:
- Read this manual. Ideally from start to finish so that you understand the whole process before you begin.
- Download the Wave app to your phone by visiting waveform.com/waveapp
- Select your carrier. Your GO X’s are preprogrammed to Verizon. If you’re boosting a different carrier’s signal you’ll need to use the Wave app to change the carrier on both amplifiers.
- Find the best outdoor antenna location and direction. This step is the most time-consuming, but it’s worth the effort. Getting it right has a huge impact on your system’s performance.
- ”Temporary install” and indoor antenna positioning – Without making any holes in your roof or walls, temporarily run your twin cable indoors to your GO X’s, and find an indoor antenna location with enough separation from the outdoor antenna.
- Verify performance and hard-wire everything – Run speed tests and check your bars – if everything’s looking good, it’s time to finalize all your cable runs and mount antennas.
- Tell us how your system is doing – We really love hearing how our customer’s systems are performing. Send us an email and let us know how things look.
If anything’s unclear, or you’re unsure about something, just call us at 800-761-3041 or email help@waveform.com. We’re generally available from 9 am-5 pm PT, Monday to Friday.
Quick Introduction to Cellular Signal
One of the most common questions we get asked is: how do I get better data
rates?
To understand how to get the highest data rates we need to dig into the
details a little. In this section, we’ll give you a quick primer on how cell
signal works.
a. Signal Bars
Your phone’s signal bars attempt to give you an idea of how “good” your signal
is.
How does your phone decide how many bars to show? Well, it measures both the
signal strength and signal quality and converts those measurements into a
simple indicator. Having either the low signal strength
or low signal quality can limit the number of bars your phone displays.
For example, you can have a strong signal, but if the signal quality is low,
you won’t have many bars. Or your signal quality might be perfect, but if it’s
very weak, you still won’t see many bars.
However, the real secret is this: signal bars aren’t all that important.
You can have full bars and very slow data rates. Or you can have 1 bar and
super high data rates. We regularly see both!
That’s why we don’t recommend judging your signal by the number of bars your
device is showing. Instead, use a speed test app to measure your data rates
indoors before and after you install your GO X MIMO.
You can download our favorite speed test app (“Speedtest by Ookla”) by
visiting this URL:
waveform.com/speedtest
Go ahead and download that speed test app now, and run a couple of speed tests
indoors. You’ll notice that your results will fluctuate a little between
tests – that’s normal.
If your phone’s connected to WiFi, the speed test will measure the speed of
your WiFi instead of your cellular connection. Disable your phone’s WiFi
and run the test again.
b. Signal Quality (SINR)
Signal quality is probably the most important measure of your cell signal.
In 4G LTE networks, signal quality is called “SINR,” which stands for “Signal
to Interference Plus Noise Ratio.”
In general, the better the signal quality, the faster your download speeds
will be. Improving this measure can have a big impact on your system’s
performance. Why does signal quality drop? It’s actually because cell towers
interfere with each other. Every cell tower transmits
signals on the same set of bands.
If you’re located between multiple cell towers, your phone has a hard time
clearly “hearing” the cell signal from the tower you’re connected to. This is
called “intracell interference.”
A signal booster like the GO X won’t increase your signal quality directly.
However, by shielding and aiming the directional outdoor antenna that’s
included in your kit you can find a higher quality signal, and the GO X’s will
amplify that signal and rebroadcast it indoors.
We’ll explain exactly how to position and aim your outdoor antenna later in
this manual.
c. Signal Strength (RSRP)
The main measure of signal strength for LTE networks is called “RSRP.” Signal
strength is measured in dBm and is always a negative number. Signal boosters like the GO X amplify your signal so you
have higher signal strength. The GO X has 100 decibels of gain (a measure of
amplification). That means that it’ll cover a larger area with a stronger
signal than most boosters.
The stronger signals can help you get better data rates and a more reliable
connection. But signal quality is critical as well.
d. Bands
Your cell phone connects to towers on certain ‘frequency bands.” These bands
are licensed to each carrier by the Federal Communications Commission (FCC) in
the US.
Each frequency band has a certain “bandwidth” which determines its total data
capacity. That capacity is split amongst the users who are connected to it. In
general, higher frequency bands (like 1900 MHz and 2100 MHz) travel less far
and penetrate building materials less well than lower frequency bands (like
700 MHz and 800 MHz). As a result, higher frequency bands tend to be less
“congested” – they have fewer users connected to them, and data rates are
often faster. This isn’t always the case though, sometimes a lower frequency
band may have better data rates, depending on your location.
Low Frequency Bands
More congested, lower data rates
Travel further, penetrate buildings| 700 MHz (Bands 12, 13, 17)
850 MHz (Band 5)
---|---
High-Frequency Bands
Less congested, faster data rates
Travel less far, don’t penetrate buildings| 1900 MHz (Band 2)
2100 MHz (Band 4, 66)
Newer phones have a feature called “carrier aggregation,” which means that
they can connect to multiple bands simultaneously to increase data rates.
The Cel-Fi GO X can boost up to 2 bands simultaneously. Depending on the
signal conditions in your area, there may be just 1 cellular band available,
or up to 5. After you’ve
completed a provisional install, you can experiment with enabling specific
frequency bands to see if a particular combination gets you the best speed
test results.
Unfortunately, FCC regulations don’t yet allow consumer signal boosters in the
US to amplify LTE band 30 (2300 MHz), band 41 (2500 MHz), or band 71 (600
MHz).
Okay, thanks for reading that!
We know that’s a lot of information, but we promise it’ll be helpful as you
start your installation.
Our goal is to get you a strong, amplified signal and the best possible signal
quality on the bands that get you the best data rates. Let’s get started!
Wave App and Carrier Selection
First, download the Wave app and make sure that both GO X units are set up to
boost your carrier.
Note: only one device (your phone or tablet) can connect to one
Cel-Fi GO X via Bluetooth at a time. But don’t worry – every device in
the building will see a better cellular signal, the Wave app is only used to
change settings and monitor the GO X’s.
It’s important that both GO X’s share the same settings. Any time you
make a change to one GO X, make sure to mirror that to both.
-
Download the Wave app at waveform.com/waveapp.
-
Open the app while keeping your phone within 4 feet of both GO X units to start pairing. This may take a few minutes. The app will say “searching” and then allow you to select a system to connect to. Select either of the devices and hit “Connect”.
-
Your GO X’s are preprogrammed to boost Verizon. If you’re with a different carrier, go to “Settings” and then the “Operator” section and change it. Changing carriers takes a few minutes – don’t turn off your booster or move your phone away during the process.
Note for AT&T customers: if there is a 4G LTE signal outdoors, choose “AT&T LTE Preferred”
This will ensure that the GO X boosts as many LTE bands as possible, instead of boosting 3G. -
Now connect to your second GO X by tapping “Connect to another system ” on the dashboard, select the other serial number and repeat step 3 to set the carrier. Before switching, it’s helpful to memorize the last couple digits of the serial number of the device you were just connected to so that you can be sure to select the other one.
Troubleshooting Wave App Pairing:
• If the Wave app is unable to connect to one of your devices, try force
closing the app.
• If force-closing the app doesn’t help, restart your phone and power cycle
the GO X by unplugging the power adapter.
Understand How The GO X Works
The GO X “Searches” For Signal
Unlike other boosters, the GO X doesn’t blindly amplify every frequency.
Instead, it searches for and then amplifies, the best signal available for
your carrier.
At any given time, the GO X can amplify up to two frequency bands.
In the Wave mobile app, you can watch in the “Advanced” tab as it scans the
frequencies on different bands to find the best signal to amplify.
Anytime you power-cycle one of your GO X’s, connect or disconnect the outdoor
antenna, change the band settings, or change the operator, it will restart
scanning to find the best signal. To make sure it scans all frequencies,
restart both GO X units anytime you disconnect and then reconnect the
outdoor antenna.
Activity Lights
A small light on each GO X flashes to indicate the booster’s current
status.
| Solid Green:
The GO X has found the best band and is amplifying your signal.
---|---
| Blinking Green:
The GO X is scanning for networks to boost.
| Blinking Red:
The unit is in an error condition. Check the app for more information.
|
Solid Red:
If the status light remains red, the device has a hardware issue. Call us for
a replacement.
Boot-up Sequence
On being plugged in, the GO X activity light will start solid red, then flash
red, then move on to blinking green as it starts scanning the cellular
frequency bands. Make sure the outdoor antenna is connected to the blinking
green as it starts scanning the cellular frequency bands. Make sure the
outdoor port before powering on so the GO X can find a signal.
Finally, once the GO X has found a signal to boost, the activity light will
switch to solid green.
Positioning & Aiming the Outdoor Antenna
Finding the best location for the MIMO outdoor antenna is the most important
part of the installation. In this section, we explain the simplest method for
positioning and aiming. Section 12 covers some more advanced information you
can use to optimize your signal further.
The Goal
Your aim is to find the best location and direction for the outdoor antenna
that maximizes signal strength and in particular, signal quality, for the
frequency bands available in your area.
Set up one GO X as a Signal Meter To keep things simple, you’ll only use one
of your GO X’s for this step. Keep the other unit turned off.
If you have a long power extension cable , we recommend taking the GO X
outside with you and using the 5 ft cable included in the kit to set up the GO
X as a “signal meter.”
Here are all the parts you’ll be using. It doesn’t matter which port on the
antenna you use: Don’t have a long power
extension cable? Keep the GO X indoors near a power socket, and use the 30 ft
twin coax cable included in the kit (in place of the 5 ft jumper) to take the
outdoor antenna outside. The downside of this approach is that you won’t
easily be able to stay connected to the GO X via Bluetooth, so you may need a
second person near the booster watching the Wave app as you test antenna
positions.
Using the Antenna Position Test
The Wave app has a special “Antenna Position Test” that you can find under the
“Settings” tab in the “Antenna Settings” dropdown.
Connect to the GO X you’re testing with, and start the antenna position test.
You’ll want to test a few positions around your building. With each location and direction you try, you can
“Capture” results. Tests take about a minute each. Ideally, we want to find a
location with a score of 115 or higher.
If you have a very weak or low-quality signal outdoors, then it may be hard to
get over 100 or even 90. It’s okay if that’s the case, just find the best
score you can. Alternatively, you might find that the first location you try
is over 115. That’s great! It’s still worth trying more locations to optimize
for the very best signal.
Please note: don’t be surprised if your antenna position score goes down when
you connect your internal antenna(s) later on. That’s totally normal!
How to Position & Aim
Finding the right outdoor antenna location and direction takes some patience,
but it’s absolutely worth it. Spending time to get it right will have a big
impact on your system’s
performance.
Here are all the locations and directions we recommend for testing your
outdoor antenna: How come we don’t recommend
just using the highest point on the roof? It’s simple: while signal strength
is generally higher on the roof, signal quality is often better on the side of
the building.
In Section 2 of the manual (go back and read it if you haven’t!) we explained
that low signal quality happens because of “intra-cell interference.”
The best way to improve signal quality is to “shield” the outdoor antenna from
any other towers in the area, by putting it on the side of the building.
When the signal quality outdoors is low, the goal is to shield the outdoor
antenna to reduce the signal from other nearby towers:
For some people, the top of their roof (where the signal is the strongest)
provides the best signal. For others, it’s the side of the house. The only way
to find which is best is to test.
Set up a Temporary Install
Once you’ve found the best outdoor antenna location according to the Antenna
Position
Test, it’s time to temporarily secure the outdoor antenna, connect the second
GO X, and set up a “temporary install.”
The following 4 pages explain mounting the indoor antennas, antenna
separation, and how to assemble your GO X MIMO system. Read them before you
start. We recommend securing the outdoor antenna temporarily and running the
twin coax cable indoors through a window or a door without drilling any holes.
Now connect both of your GO X’s and in turn connect them to the indoor
antenna.
Once you’ve done that, you can test your coverage and data rates. If
everything is looking good, you can move to a permanent install. More on this
in section 10.
If you’re having issues with your temporary setup, or aren’t happy with the
performance, simply c all us
at800-761-3041 or email
help@waveform.com. We’ll be happy to help assist
– we can often suggest an easy solution to the most common problems.
Indoor Antennas: Types & Placement
Before choosing a location for your indoor antennas, you’ll need to understand
how your indoor antennas broadcast signals. Depending on which kit you
purchased, you’ll have either dome or panel antennas included in the box.
Panel Antennas
A panel antenna has a narrower “spray” (technically called a “beamwidth”).
This means that it directs signal in one direction, and not in a circle, like
a dome antenna. Panel antennas should be installed on a wall near the
perimeter of the coverage area for best results. For example, you might use a
panel at the end of the hallway or at one end of your house. Dome Antennas
Dome antennas should be installed in the ceiling, centrally to the area you
are looking to cover. Some (but fewer) signals will also radiate upwards to
cover the floor above. You’ll need to have access to an attic or crawl space
to run the cable.
Indoor Antennas: Separation
Antenna separation is critical to installing your indoor antennas.
If you don’t have enough separation, the Cel-Fi GO X boosters will throttle
their gain (amplifi cation) to avoid “oscillation.” Oscillation is a type of
feedback that occurs if the gain of the system is higher than the “RF
separation” between the indoor and outdoor antennas.
You can improve your separation by moving your indoor antenna. Keep your
outdoor antenna in the location with the best signal. If you have more than
one indoor antenna, the total separation is determined by whichever antenna is
closest to the outdoor antenna.
Example of Poor Separation
Not enough vertical and/or horizontal separation between outdoor and indoor
antenna.
Not enough building materials for indoor and outdoor antennas.
Example of Good Separation
Plenty of vertical and/or horizontal separation.
The outdoor antenna points away from the indoor antenna.
Multiple layers of building materials between antennas. How to Tell If You Have Enough Separation
The Wave app shows a percentage score for separation on both the Dashboard and
Advanced tabs.
Ideally, we want a score of 80% or higher for each “boosting” band, on both
boosters. In small buildings that might not be possible – just do the best you
can.
Assembling Your Kit
Getting the parts set up
Refer to the diagram to the right as needed
1 Secure your outdoor MIMO panel antenna to your mount if you haven’t already,
and install it outdoors in the antenna position which you found using the
method described in section 3.
2 Connect each port of the outdoor MIMO panel antenna to the included 5’
jumper cables and lightning surge protectors. Instructions on grounding are in
the next section of the manual.
3 Connect the large N-type ends of one of your twin RS240 coax cables to each
of the lightning surge protectors and hand tighten it.
4 Connect the smaller SMA-type ends of your twin RS240 cable to the outdoor
antenna ports on each of your GO X boosters and hand-tighten them. Note the
two icons by
the Cel-Fi GO X’s two SMA antenna ports:
This port should be connected to the outdoor antenna.
This port should be connected to the indoor antenna.
4 Connect the SMA ends of your second twin RS240 cable to the indoor antenna
ports on your two GO X boosters and hand-tighten them.
3 Connect the N-type ends of this twin RS240 cable to each port of the indoor
MIMO panel/dome antenna and hand-tighten the connectors.
Assembling the J-Mount and Antenna
The photo to the right shows how the Outdoor Antenna should be secured to the
included Antenna Mount.
If you’d like more detailed instructions on how to install the L-bracket to
the antenna mount, you can find that online here:
waveform.com/polemount-instructions
Test & Install Permanently
Once you’re done setting up your temporary install, it’s time to test the
performance.
If you mostly care about voice calls, simply place a call and walk around your
home. If data rates are your primary concern, we recommend testing with the
Speedtest app you
downloaded from waveform.com/speedtest
If you’re using a hotspot, simply connect to it and visit speedtest.net in a
browser.
If everything is working well, you can start drilling holes, securing the
antennas, and switching to a permanent install.
If you’re not happy with the results, don’t panic! We can help you figure it
out. Call us at 800-761-3041 or email
help@waveform.com. We’re generally available from
9 am-5 pm PT, Monday to Friday., and we can help you optimize your setup.
A Quick Note on Surge Protection & Grounding
We include two lightning surge protection kits in your GO X MIMO kit to help
protect from lightning. The surge protectors should ideally be installed
outside, just before the coaxial cable enters your home.
Both the surge protectors and the outdoor antenna mast itself should ideally
be grounded. We include two short lengths of grounding cables, but you’ll
likely need to purchase more. Grounding cable is available at most hardware
stores, and we recommend using at least 10 AWG cables. Cable gauges are a
little confusing, the numbers increase as the cable gets thinner. So 6 AWG and
8 AWG are both okay, but 12 AWG and 14 AWG are too thin.
If you have a satellite or HDTV antenna on your roof already, it’s likely
grounded. You should be able to simply ground the mast and the lightning surge
protectors to the satellite dish’s grounding cable. Alternatively, you can
ground your outdoor antenna directly to a grounding rod. Most homes should
have a grounding rod, but if yours doesn’t you can purchase one easily at a
hardware store.
Weatherproofing Outdoor Connections
We strongly recommend wrapping all outdoor N-type connections with stretch-
and-seal self-fusing silicone rubber tape (available from most hardware
stores). N-type connectors are outdoor-rated, but water can still sometimes
get in and causes a lot of issues.
Optional: Test Band Combinations
In many areas, the GO X will only find a single band to boost. You can see
this under the Advanced tab: one of the GO X’s radios will say Boosting and
the other will remain
Scanning. If that’s the case, there’s only a single band available for the GO
Xs to amplify.
However, in some areas, your GO X amps may find two bands. If that’s the case,
you may be able to optimize your data rates by manually testing different
brands. Just make sure you set both GO X’s to the exact same band
combinations , or else you won’t get a MIMO signal.
Here are the steps we recommend following:
-
Discover all available bands
There may actually be more than 2 bands available outdoors. The GO X’s will attempt to boost the best two available, but sometimes data rates may be better on other bands. If you manually disable the first two bands that the GO X has selected, you can force both GO X’s to scan and show you what other bands are available. -
Test each band individually, then together
When your phone detects multiple bands, it will attempt to “carrier aggregate” and connect on multiple bands simultaneously. Unfortunately, carrier aggregation isn’t perfect – sometimes it works well, but in other cases, it can actually decrease your data rates.
To get the absolute best data rates, you can try running speed tests with both GO X’s amplifying each band individually, and then testing different combinations of bands.
How to disable and enable bands
You can disable and enable bands under the “Booster Settings” dropdown in the
settings tab of the Wave app.
Each time you enable or disable a band, the GO X’s will rescan to find a
signal. It can take a few moments until the GO X finds and starts boosting
the signal. Always set both GO X’s to the same bands.
After the GO X’s start amplifying a new band, toggle on airplane mode on
your phone for a few moments, then turn it off again. This will force your
phone to connect to the newly boosted band before you run a speed test.
The “Advanced” Tab
One of the best features of the GO X is that it actively decodes the cellular signals before amplifying them. You can find out more about the system’s status at any given moment in the “Advanced” tab.
The most important information is summarized at the top of the screen, under
the “Overview” section. The information here is divided into two “radios” –
the GO X’s two
radios are what allow it to amplify up to two bands simultaneously.
For each radio, the advanced tab tells you if it is “scanning,” or if it has
found a signal and started “boosting.” When the radio is scanning, you’ll
notice that the frequency changes often. Once it’s boosted, the frequency will
no longer change.
Once the GO X is boosting on one of the radios, the Wave app will show a
percentage for signal quality, signal strength, and antenna separation. Signal
quality and signal strength are determined by your outdoor antenna’s location
and direction. Antenna separation is determined by the separation between the
indoor antennas to the outdoor antenna.
The goal during the installation is to get the highest numbers possible for
each of these percentages. But sometimes, despite your best efforts, these
numbers may remain low. That’s okay – they’re just a guide to help you
during the installation.
The GO X also gives a lot more diagnostic information under the “Super
Channels” dropdowns for each boosted band.
You won’t need to use this information in most cases, but we’ve documented
some of the most important numbers below.
Some Final Tips
-
If you unplug any of the cables on the outdoor antenna side, make sure to reset both GO X’s.
The GO Xs will start scanning as soon as you unplug the cable to the outdoor antenna.
To make sure they can all frequencies, restart both units after you reconnect the cable. -
If you have an extra cable, don’t coil it tightly.
If you have extra cable, make sure to keep any cable loops as large as possible to minimize negative side-effects (4 ft or wider loops are best). -
Use the percentages shown at the top of the Advanced tab.
After you’ve optimized the outdoor antenna location using the Antenna Position Test, use the percentages at the top of the Advanced tab to keep your eyes on what the GO X’s are doing, and potentially to further optimize your signal.
Upgrading Antennas
If you have a direct line of sight to the nearest tower (no obstructions,
including trees) and you’d like to increase your signal quality and strength
even further, you may want to
consider upgrading your outdoor antenna.
We particularly recommend Griddy: The Grid Parabolic Antenna, which offers up
to 23 dBi gain on the 1900 MHz and 2100 MHz bands (Bands 2 and 4), and up to
13 dBi gain
on 700/850 MHz bands (Bands 12, 13, and 5). If you choose to upgrade, you’ll
need two of these antennas to replace your outdoor MIMO Panel Antenna.
Feel free to call us at 800-761-3041 if
you’re unsure whether the grid parabolic antennas would help in your
situation.
RSRF Grid Parabolic Antenna
waveform.com/grid-parabolic
Tell Us How It Works
Did your installation go great? Are you having trouble aiming your outdoor
antenna? Do you think our manual could be improved? Are your data rates not
quite what you were
hoping?
We’d love to hear from you: send us an email at
help@waveform.com or call us.
We’re not a huge, nameless corporation with lots of bureaucracy. There is a
small team of us who wrote this manual and provide support for the GO X, and
we love nerding out over how to get the absolute best cell signal in any given
situation.
So please, reach out!
Excited about your GO X MIMO?
Get $100+ for each friend, family, or neighbor you refer.
Hopefully, by the time you’ve finished installing and tuning your GO X MIMO
kit, you’re as excited about this system as we are.
One of our biggest challenges is spreading the word. Most people don’t know
that products like the GO X exist.
Help us get the word out: everyone you refer gets 5% off their kit, and we’ll
also give you 5% of whatever they spend in cash (via Paypal). On a GO X MIMO
kit, that’s over $100 for each customer you refer.
Simply visit waveform.com/referrals to get
started.
Need help? We’re ready and waiting.
Signal boosters aren’t always easy to install. In fact, getting everything up
and running can sometimes be a pain. But the end result is worth it.
One of the benefits of buying from Waveform is our lifetime technical
support on every system we sell. We’ve installed hundreds of these devices
ourselves, and can walk you through troubleshooting and fine-tuning your
installation for the best results.
Simply call us at 800-761-3041 or email
help@waveform.com. We’re generally available from
9 am-5 pm PT, Monday to Friday.
We love helping solve tricky install problems.
52
Maxwell, Irvine, CA 92618
+1
800-761-3041
www.waveform.com
help@waveform.com
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