ALARM COM ADC-630T Module Installation Guide

ALARM COM ADC-630T Module Installation Guide

Introduction

The ADC-630T Module for Neo enables wireless reporting of all alarms and other system events from the DSC Neo control panel using an all-digital, cellular network (if available) or broadband connection (if available). The module can be used as the primary communication path for all alarm signaling, or as a backup to a telephone connection to the central monitoring station. The wireless alarm signaling and routing service is operated by Alarm.com. The ADC 630T Module also features integrated support for Alarm.com’s emPowerTM solution with builtin Z-Wave capabilities.

Contact Information

For additional information and support on Alarm.com products and services, please visit www.alarm.com/dealer or contact Alarm.com technical support at 1-866-834-0470.

Copyright © 2016 Alarm.com. All rights reserved.

Compatibility

The ADC-630T Module is compatible with DSC Neo panels with software versions 1.3 and later.

Account Creation

Before installing an Alarm.com ADC-630T Module in a Neo system, a new customer account needs to be created with Alarm.com. We recommend creating the account at least 24 hours in advance of installation to ensure that the radio is activated prior to installation.

To activate an account go to www.alarm.com/dealer and login. Under the “Customers” heading at the top left of the page click on “Create New Customer”. You will need the following customer information to create the account:

• Customer Address
• Customer Phone Number
• Customer E-mail
• Preferred login name for the customer
• Alarm.com Radio Serial Number

At the end of the account creation process you will be able to print a Welcome Letter for the customer that has their login information and temporary password for the Alarm.com website.

Installation

Follow these guidelines during installation:

• Before affixing the panel to a wall, verify the cellular signal level at the installation location. On the Neo panel, press and hold the 5 key for 10 seconds to view the cellular signal level. An installation location with a sustained signal level of two or more bars is recommended.
• Do not exceed the panel total output power when using panel power for the ADC-630T Module, hardwired sensors, and /or sirens. Refer to the specific panel installation instructions for details. Only one Alarm.com Module can be used per Neo panel.
• The ADC-630T Module draws on average 100mA during normal operation. In PowerSave Mode, during or immediately following an AC power failure, the module will draw only 5mA on average.
• Avoid mounting the panel in areas with excessive metal or electrical wiring, such as furnace or utility rooms.
• Do not install the control panel and module in a basement or other below-ground location. Doing so will negatively impact signal strength.

Connect AC power. It may take a few moments after power up for the panel to become active. If the panel does not turn on, ensure that the module has been fully connected to the panel via the ribbon cable then perform a full power cycle by following these steps:

1. Disconnect the battery leads and unplug the panel power transformer from AC power.
2. Verify that the module is inserted securely and that the antenna is snapped-in completely.
3. Connect battery leads to the battery.
4. Plug the panel power transformer into the AC outlet.

It is important to plug the battery in before plugging in the transformer, otherwise the panel will issue a “System Low Battery” message regardless of the battery voltage level.

Note that power cycling will clear existing banners.

Communications Test (Module Registration)

To initiate module communication with Alarm.com and/or the cellular network the first time, perform a “communications test”. A communications test can also be used at any time to force communication with Alarm.com

To perform the communications test on Neo, press and hold [3] for two seconds. The communications test can also be generated by pressing [*][6] followed by the master code and [4], or via the Interactive Services menu. See the Interactive Menus section for information on how to peform the communications test through these menus.

The Neo panel will let you know when the communications test has completed by activating the siren output on medium volume for 2 secondsfollowed by full volume alarm for 2 seconds. If the communications test was initiated via the [3] key or the Interactive Services menu then the siren will not sound. All display lights and LCD pixels turn on. This indicates that Alarm.com has received and acknowledged the signal. This does not guarantee that the signal went through to a central station; it confirms that the Alarm.com Operations Center received the signal. The central station should be contacted directly to verify that the signal was received on the correct account and that the Central Station routing settings have been set up correctly

The signal may not go through to the central station if (a) the Central Station Account settings were entered incorrectly on the Alarm.com Dealer Site or (b) if Alarm.com was unable to send the signal successfully to the Central Station receivers. In these cases the panel will show a “Failure to Communicate” message.

Panel Settings

Night Arming

The Neo panel has the ability to night arm, which arms the perimeter and restricts movement to designated interior areas. Night arming via the panel should be restricted to one of the five function keys. For more information on Night Arming and how to program the function keys see the installation guide provided with the panel.

Central Station and Telephone Line Settings

Central Station and telephone line settings will be automatically configured through the CS Forwarding Settings page of the Dealer Site. Note that the system cannot be programmed if it is armed, in alarm, or in installer programming. Before changing any panel settings through AirfX or the Dealer Site, ensure the panel is not in any of these states. following are the panel settings that will be configured via the Dealer Site page and should not be configured in the panel

Zone Attributes

Subsections [001] through [128] of section [002] control the attributes for each zone. Option [5] enables or disables Force Arming. If this option is set to OFF, the system cannot be armed if the zone is opened.

Notifications

The following panel settings may alter the behavior of customer notifications:

associated with a specific user.
016| 8| If this option is OFF, notifications will not be available for keypad tampers. Set to ON to enable tamper notifications

Not Supported

The following panel settings are either handled automatically or not supported and thus any changes to them will be ignored: The following panel settings are either handled automatically or not supported and thus any changes to them will be ignored

Panel Settings Automatically Change

Some panel settings are changed automatically when the ADC-630T Module is connected to the control panel. These settings should not be altered. They are:

to ensure module communicates the correct master code
017| —| 6| OFF| Daylights Saving Time must be disabled to ensure panel time is accurate.

Clock: The ADC-630T Module sets the panel clock when it connects to Alarm.com and then updates it every 18 hours. It is important to select the correct panel time zone on the Alarm.com website, or the panel time will not be accurate. If a system is powered up before the customer account has  been created, the time zone will default to Eastern Time

Troubleshooting: Module Status Information

Module status information for verifying and troubleshooting moduleconnection status or errors can be found through the Interactive Services menus on Neo. Go to the ‘Interactive Services’ → ‘Module Status’ menu. See Table 1 below for potential module states.

Table 1: ADC-630T Module Statuses

network but cannot connect with Alarm.com
Radio Error| Radio is not operating correctly
Server Error| If it persists, the account may have been set up incorrectly
Connected| Currently talking to Alarm.com Servers
Connecting …| In the process of connecting to Alarm.com
Updating…| Updating Signal Level

In addition, some of the information can be retrieved via long key presses from the keypad. Press and hold the following panel keys for 2 seconds to display the given information on the panel display. Most messages are displayed for less than 30 seconds but can be cut short by pressing the 0 Key for 2 seconds.

Table 2: ADC-630T Module Statuses

1 Key| 10-digit module serial number. This number is needed tocreate the Alarm.com customer account.
---|---
2 Key| Module firmware version. (e.g. 187a)
3 Key| Initiate communication test.
____5 Key| Wireless signal strength level and module status or error, if any. The panel will display bars for the signal level (0 to 5) and a number (2 to 31) followed by the Mode it is in. (See “ADC-630T Module Statuses” on Table

1. __6 Key| Battery voltage as read by the module, to two decimal places, and the AC power status. (e.g. Battery: 6.79v, AC Power OK)
   8 Key| Cellular frequency used by the module. The panel may also specify the type of network available.

Various Module States (modes)

There are four module states, or modes, as described below:

Idle Mode. AC power is OK and the module is not currently talking to Alarm.com.

PowerSave Mode. The module just powered up, AC power is down, or AC power was recently restored and the battery is recharging. The module is fully functional and will go into Connected Mode as soon as a signal needs to be sent. Press and hold the 5 Key for 2 seconds to switch the module into Idle Mode and update the signal level reading. The system will go into Idle Mode every 2 hours to check for any incoming messages.

Connected Mode. The module is currently talking to Alarm.com. The module stays in Connected Mode for at least four minutes after reporting an event to Alarm.com, unless the 5 Key is pressed and held for 10 seconds, which will cause the module to go back to Idle Mode.

Sleep Mode. The panel is not connected to AC power, or there is an AC power failure, and the battery level is low. The module will connect to Alarm.com to send a signal, but will otherwise draw almost no power.

Note: If the ADC-630T Module is powered down for a short period of time, buffered messages from Alarm.com may be received when module power is restored.

Note: If the ADC-630T Module is powered down for a short period of time, buffered messages from Alarm.com may be received when module power is restored.

Improving Cellular Wireless Signal Strength

Guidelines for optimal cellular wireless signal strength:

• Install the module above ground level, as high up as possible within the structure.
• Install the module near or adjacent to an outside-facing wall of the structure.
• Do not install the module inside a metal structure or close to large metal objects or ducts.

As you make changes to the module location to improve signal strength, request updated signal readings to verify changes. To request an updated reading, press and hold the “5” key for 2 seconds.

Walking the Customer through New User Setup on the Web

This section describes how to help your customer set up their website account, and only applies to customers on an interactive service plan with an online account. (Skip this step for customers using the module for wireless signaling only).

Before the customer can configure their website account, the Alarm.com account for that customer must be created on the Dealer Site, and the cellular module associated with the account must be installed successfully.

To log in and access their account, the customer can go to www.alarm.com (or custom dealer website address) to complete the new subscriber setup procedure.

the customer will need the following:

• The website login and temporary password include ed on the Alarm.com Welcome Letter generated when the account was created by the Dealer
• A list of their system sensors with corresponding zone IDs
• At least one phone number and e-mail address where notifications can be sent

Note: At least one sensor must be learned into the panel to complete the new subscriber setup. If not all sensors and touch screens were learned in before powering up the module, an updated sensor list must be requested by performing a cellular communications test or requesting an updated equipment list from the Dealer Site.

Interactive Menus

The “Interactive Services” menu can be used to access information about the ADC-630T Module, install or remove Z-Wave devices and configure or troubleshoot other interactive features. To enter the menu press [*] [8] [Installer Code] [851]. Ensure the panel has already displayed “Alarm.com Module OK” before attempting to enter Interactive Services.

The menu will time out after 20 minutes. Refer to Table 6 below for the menu options.

Table 6: Neo Interactive Services Menu

Interactive Services menu*
– – Module Status| Scroll down through the various ADC-630T Module information screens
– – – Radio| Signal level, connection status, roaming status, and errors (if any)
– – – Cellular Freq.| Cellular frequency used by the module.
– – – Battery| Current battery voltage and AC power status.
– – – SN| Module serial number. Needed to create or troubleshoot an Alarm.com account.
– – – SIM card| SIM card number. Sometimes needed to troubleshoot an account.
– – – Version| ADC-630T Module firmware version and sub-version. Example: 181a, 181 = module firmware version, a = subversion.
– – – Advanced – Network| For Alarm.com use only.
---|---
– – Z-Wave Setup2| This menu is used to add, remove, and troubleshoot Z-Wave devices and networks. To control Z-Wave devices via the Alarm.com website and smart phone apps, you will also need to enable Z-Wave services on the account.
– – – Number of Z-Wave Devices2| The total number of Z-Wave devices currently known to the ADC-630T Module.
– – – Add Z-Wave Device2| Press [] to enter Z-Wave Add Mode. Make sure the device you are trying to add is powered up and within 3 to 6 feet of the Neo panel. Refer to the manufacturer’s instructions for button presses required to enroll device.
– – – Remove Z-Wave Device2| Press [] to remove an existing Z-Wave device, or to “reset” a Z-Wave device that was previously learned into a different Z- Wave network. Previously enrolled devices must be reset before they can be enrolled into the module.
– – – Z-Wave Home ID2| Press [] to query the Z-Wave network Home ID. If the ID is 0, verify that the module has communicated with Alarm.com and that the Alarm.com account is set up for Z-Wave.
– – – – – PIR Sensitivity| Press [] to view current selection. Scroll down to view available sensitivity levels. Press [] to select.
– – – – – Rules| Displays whether rules are confirmed.
– – – Extended Range Option| Press [] to enable/disable extended range.
– – Communications Test| Press [] to perform ADC communication test.
User Functions| Press [] [6] [Master Access Code] to enter User Functions menu. Then scroll right to “Interactive Serv” and press [] to enter Interactive Services menu.
– – Module Status| See Installer Programming section above.
– – – Radio| See Installer Programming section above.
– – – Cellular Freq.| See Installer Programming section above.
– – – SN| See Installer Programming section above.
– – – SIM card| See Installer Programming section above.
– – – Version| See Installer Programming section above.
– – – Advanced – Network| See Installer Programming section above.
– – Z-Wave Setup2| See Installer Programming section above.
– – – Number of Z-Wave Devices2| See Installer Programming section above.
– – – Add Z-Wave Device2| See Installer Programming section above.
– – – Remove Z-Wave Device2| See Installer Programming section above.
– – – Z-Wave Home ID2| See Installer Programming section above.
– – – – [Power Information]| See Installer Programming section above.
– – – – Signal| See Installer Programming section above.
– – – – Test PIR| See Installer Programming section above.
– – Communication Test| See Installer Programming section above.
---|---
– – Request Weather Update| See Installer Programming section above.

2 Refer to the emPowerTM installation instructions and guides on the Alarm.com Dealer Site for more information on Z-Wave enrollment and troubleshooting.

Specifications

Approved Antennas

Cellular

The cellular transceiver utilizes an omnidirectional 4G LTE full band dipole antenna with 4.3 dBi gain (Part # Sanav EPH-405AL).

Z-Wave

The Z-Wave transceiver utilizes a 908MHz copper wire monopole antenna with 0.25 dBi gain (Part # Santa Fe E-AL-Z-C-2R907925).

Regulatory Information & Modular Integration

Listings

FCC ID: YL6-143630T, IC: 9111A-143630T This device is tested to be compliant with FCC Part 15.249 and ISED RSS210. The final host integration still requires Part 15 Subpart B testing and compliance, as applicable.

The host device must display the following language on its exterior:
Contains: FCC ID: YL6-143630T, IC: 9111A-143630T
Contains: FCC ID: RI7LE910CxNF , IC: 5131A-LE910CxNF This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Please see the user guide for FCC ID: RI7LE910CxNF for more information on specific integration requirements and guidance, if needed.

FCC

Changes or modifications not expressly approved by Alarm.com can void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to coorrect the interference by one or more of the following measures

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment in to an outlet on a circuit different from that which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.

RF exposure safety

This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

ISED

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

RF exposure safety

This device complies with ISED RF exposure limits and has been evaluated in compliance with mobile exposure conditions. The equipment must be installed and operated with minimum distance of 21cm of the human body

CC ID/IC Label Information

This modular transmitter is labeled with its own FCC ID and IC number. When the module is installed inside the host device and the FCC ID/IC of the module is not visible the host device shall display the provided label referring to the FCC ID and IC of the enclosed module. This label is shipped together with the module and it is the responsibility of the integrator to apply it to the exterior of the enclosure as indicated below

Contains: FCC ID: YL6-143630T; IC: 9111A-143630T; M/N: ADC-630T
Contains : FCC ID: RI7LE910CxNF , IC: 5131A-LE910CxNF

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation

References

• Alarm.com Partner Portal Login Page

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