TELTONIKA GH5200 GNSS GSM Autonomous Tracker Bluetooth User Guide

TELTONIKA GH5200 GNSS GSM Autonomous Tracker Bluetooth

GETTING STARTED

Preparing GH5200 for use:

1. Remove the cover.
2. Insert Micro-SIM card as shown with PIN request disabled. Make sure that Micro-SIM card cut-off corner is pointing forward to slot.
3. Insert the battery as shown to device. Position the battery in place where it does not obstruct other components.
4. Reattach the cover and tighten the screw.

Micro-SIM card insertion/removal must be performed when device is turned off. Otherwise Micro-SIM card might be damaged or device will not detect it.

CONFIGURE YOUR DEVICE

PC PREPARATION (WINDOWS)

1. Please download Teltonika COM port drivers from here:
   https://wiki.teltonika- mobility.com/wikibase/images/d/d0/TeltonikaCOMDriver.zip

2. Extract and run TeltonikaCOMDriver.exe.

3. Click Next in driver installation window.

4. In the following window click Install button.

5. Setup will continue installing the driver and eventually the confirmation window will appear. Click Finish to complete the setup.

CONFIGURATOR (WINDOWS)
At first the device will have default factory settings set unless you order pre-configured device. These settings should be changed according to the user’s needs. Main configuration can be performed via Teltonika Configurator software: https://wiki.teltonika-mobility.com/view/GH5200_Stable_firmware
Configurator operates on Microsoft Windows OS and uses prerequisite MS .NET Framework. Make sure you have the correct version installed: MS .NET Framework 4.6.2 or newer.

DEVICE CONNECTION AND CONFIGURATION (WINDOWS)

• Turn On device by connecting Micro-USB cable or pressing Power On button for 2 sec. When device is turned on LED’s should start blinking.

• For configuration can be used Bluetooth (Device Bluetooth is enabled by default,

• default password 5555) connection:

• Connect device to Teltonika Configurator.

• Most important configurator section is GPRS – where all your server and GPRS settings can be configured and Data Acquisition – where data acquiring parameters can be configured. Detailed device configuration instructions using Teltonika Configurator can be found in the GH5200 configuration wiki page:
  https://wiki.teltonika-mobility.com/view/GH5200_Configuration

• After you have finished configuring the device, press Save to device button .

• When configuration is saved, then charge device battery to full.

• Disconnect device from USB cable and perform the testing.

CHARACTERISTICS

FEATURES

Configuration and firmware update| FOTA WEB (Cloud-based firmware over the air solution); Teltonika configurator (USB)
---|---

Scenarios

| Tracking on Move/Stop, RealTime tracking, Alarm button, Man-Down Detection, Home  Zone, Proximity Detection, Amber Alert, Inside Tracking, Movement/No Movement  Events, Auto Geofence, Manual Geofence, Over Speed- ing, Action On Call, Power On/Off event, Event on a Pressed Button, On Demand tracking via button press, Beacon On Demand tracking, Xiaomi Mi Band 2 heart rate measurement and heart rate range exit alerts, Race Mode, Univer- sal Beacons/Sensors support
Protocols| UDP, TCP, SMS
Data sending| Main, Duplicate, Backup servers

Security

| Configuration password,

SMS login and password,

Authorized GSM numbers list, TLS/DTLS 1.2

Sleep Modes| GPS Sleep, Online Deep Sleep, Deep Sleep, Ultra Deep Sleep, Low power mode
Time Synchronization| GNSS, NTP, NITZ
GPRS commands| Configuration, Debug

PHYSICAL SPECIFICATION

SAFETY INFORMATION

This message contains information on how to operate GH5200 safely. By following these requirements and recommendations, you will avoid dangerous situations. Please read these instructions carefully and follow them strictly before operating the device! Failure to comply with the warning may result in serious injury or possible damage to property.

Limit the use of device in vehicles
Please follow all restric-tions. Wireless devices can interfere with other electronic equipment in vehicles.

Interference
All wireless devices are sensitive to electromagnet-ic interference, as a result wireless devices affect the performance of each other.

Road safety first
Comply with local traffic laws, always hold your hands on a steering wheel when using a device. Your safety is of utmost impor-tance when you drive.

Operate the device in suitable conditions
Do not use the device where mobile connectivity is forbidden.

Limit the use of device in hospitals
Please follow all restric-tions. Turn off the device in the vicinity of medical devices when required.

Be cautious near flamma-ble materials and liquids
Charging precautions SELV LPS chargers, personal computers or laptops that device will be connect-
ed to must comply with the requirements of IEC 60950:2005 standard.

Use only original batteries
Using uncertified manu-facturer or different type batteries may cause the device to malfunction or even explode.
Use batteries safely Protect batteries from moisture. Place them in a cool and dry place when storing. Avoid extensive operation at high tem-peratures. Do not attempt charging battery directly from the electrical mains. All utilised batteries shall comply with IEC 62133.

Power supplies
Power supply circuits used to charge the device connec-tion must have safeguards, which prevent power leakage, short circuits or in-correct electrical grounding. Any used switches ought to be installed in a readily accessible location. Power must be uninterrupted and the distance between the contacts must be 3 mm or larger.

Other
In order to prevent device from mechanical damage it is advisable to transport it in a shock–resistant packaging. If device stopped working properly regardless of the settings only a qualified specialist can help. It is recommended to contact your local seller or your UAB Teltonika manager in such a case.

Use the right screwdriver
In order to prevent device’s cover from mechanical damage it is recommended to use screwdriver, which is included in the package. Do not use electrical screw-drivers.

Remove device safely
Device must be discon-nected from computer or charger by unplugging the magnetic USB cable from the device.
Do not short circuit the battery or charging con-tacts. Exposing the metal strips of the battery to a close contact with a metallic object, such a coin, a clip or a set of keys can cause accidental short-circuiting and damage battery and other components.
To be able to disconnect the charging cable from the mains as quickly as possible in the event of a failure, con-nect the power supply unit where it is easily accessible.

Charging precautions
Do not attempt to charge a wet device.
If you notice any visible damage to your GPS tracker or charging cable, do not use it.

Battery should not be disposed of with general household waste.
Bring damaged or worn-out batteries to your local recy-cling center or dispose them to battery recycle bin found in stores.
Never place the GPS tracker near an open fire or hot surfaces.

• Do not immerse the device in any liquids including salt water, ionized water, or soapy water, or alcoholic beverage. Liquid dam-age not covered under warranty.
• If you carry out repairs yourself, connect the GPS tracker incorrectly or op-erate it incorrectly, liability and warranty claims are excluded.
• Make sure that the GPS tracker (also when charging the battery) is kept away from heat sources and high temperatures, such as direct sunlight in a vehicle. Disregarding of this instruction may result in destruction of the battery and overheating, explosion and fire.
• Do not remove the battery with sharp or pointed objects. Do not drop, disas-semble or modify it.
• Use only Teltonika Telemat-ics approved batteries for replacement. Using uncertified manufacturer or different type batterie may cause the device to malfunc-tion or even explode.
• If device is stored for a longer time, we recommend to remove battery from the device to prevent damage to battery life.
• Only use the original accessories or accessories with approved by technical support for the charging process. If the battery is charged otherwise, this may result in overheating, explosion or fire.
• Use only the original parts supplied to charge the GPS tracker. If the charging cable is damaged, replace it only with original accessories from the manufacturer
  or parts approved by our support team.

TROUBLESHOOTING

GH5200 doesn‘t send data to your configured server:

• Check if the device is turned on.
• Check if the SIM card is properly inserted.
• Check if the device has registered to the network.
• Data Acquisition settings are configured correctly.
• Check if your APN, Domain and Port are entered correctly and GPRS data is enabled.

If the device is not detected by the PC or configurator while plugged in:

• Check if the device is turned on and the battery is charged to a sufficient level.
• Try using a different COM port.
• Try different Micro-USB cable.
• Reinstall Teltonika COM Driver.
• Reinstall MS .NET Framework.

More information about troubleshooting can be found in: https://wiki .teltonika-mobility.com/view/FAQ

If these recommendations did not help, please contact your sales manager or contact us directly through Teltonika VipHelpDesk. Find recommendations on how to fill in a query in our FAQ page in the Teltonika Wiki Knowledge base.

INSTALLATION RECOMMENDATIONS

• We recommend using the device in such a way, that device buttons an LEDs are easily and quickly accessible.
• When using the Man-down feature, the device must be stably fixed in the configured base position.

WARRANTY AND RETURN POLICIES

TELTONIKA devices are given with 24 months warranty. All batteries carry a reduced 6 month warranty period. If a product fails within mentioned warranty period the product can be:

• Repaired
• Replaced with a new product
• Replaced by a repaired product
• Replaced by an equivalent product if the production is discontinued.

This warranty does not apply to products you purchased from unauthorized reseller, or where product is damaged as a result of abuse, accident, modification or other cause beyond our reasonable control.

How to submit a warranty claim
To obtain warranty service, please register Return Merchandise Authorization (RMA) query in VIP Helpdesk or contact your sales manager. After gathering information support engineer will initiate RMA form, which the user would need to fill in. Once the form is confirmed, it must be printed and sent with the shipment. More information can be found at: https://teltonika-mobility.com /warranty-repair/

CERTIFICATIONS AND APPROVALS

• GH5200 CE RED
• GH5200 EAC
• GH5200 UCRF
• GH5200 UK CA
• GH5200 Anatel
• H5200 RoHS
• Declaration of IMEI assignment
• Declaration of IMEI security
• REACH Regulation Declaration
• REACH Regulation Declaration
• Declaration of Conformity to BS8484:2016

DECLARATION OF CONFORMITY

Hereby, Teltonika Telematics UAB declares that the radio equipment GH5200 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: https://wiki.teltonika- mobility.com/view/GH5200_CE_RED
Hereby, Teltonika Telematics UAB declares that the radio equipment GH5200 is in compliance with the relevant Community harmonization: Union Directive RER 2017 (SI 2017/1206).

The full text of the UK declaration of conformity is available at the following internet address: https://wiki.teltonika- mobility.com/view/GH5200_UKCA

Manufacturer:
TELTONIKA TELEMATICS, UAB Saltoniškių st. 9B-1, LT-08105, Vilnius, Lithuania

Full product instructions in different languages can be found under this QR code

References

• Warranty & Repair | Teltonika Mobility
• wiki.teltonika-mobility.com/view/GH5200_CE_RED
• wiki.teltonika-mobility.com/view/GH5200_Configuration
• wiki.teltonika-mobility.com/view/GH5200_Stable_firmware
• wiki.teltonika-mobility.com/view/GH5200_UKCA

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