Shark AZ913UK Series Stratos Anti Hair Wrap Plus Anti-Odour Upright Vacuum Instruction Manual

June 3, 2024
Shark

Shark AZ913UK Series Stratos Anti Hair Wrap Plus Anti-Odour Upright Vacuum Instruction Manual
Shark AZ913UK Series Stratos Anti Hair Wrap Plus Anti-Odour Upright
Vacuum

WELCOME!
Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will find it all in here.

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY
PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM.

IF YOU HAVE DELICATE OR WOOL CARPETS, PARTICULARLY LOOP PILE, PLEASE TRY THE VACUUM ON A HIDDEN AREA FIRST TO ENSURE THE SPINNING BRUSH-ROLLS DO NOT DAMAGE OR UNPICK CARPET FIBRES

WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

WARNING: Children should be supervised to ensure that they do not play with this vacuum cleaner.

GENERAL WARNINGS

  1. Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks. To minimise the risk of power cord damage, do not allow the motorised brush-roll to ingest the cord. If
    this occurs, immediately shut off power to the vacuum and remove the cord.

  2. Your vacuum cleaner consists of a motorised floorhead, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

  3. Use only identical replacement parts.

  4. Carefully observe and follow the instructions provided below to avoid improper use of the vacuum cleaner. DO NOT use the vacuum for any purpose other than those described in this manual.

  5. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.

  6. The use of an extension cord is NOT recommended.

  7. CAUTION: This vacuum cleaner contains electrical connections and no serviceable part.
    USE WARNINGS

  8. This vacuum cleaner can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the vacuum cleaner in a safe way and understand the hazards involved.

  9. Do not allow the vacuum cleaner to be used by children. Keep the vacuum cleaner and its cord out of reach of children. Do not allow to be used as a toy. Close supervision is necessary when used near children.
    CLEANING AND USE

  10. Always turn off the vacuum cleaner before connecting or disconnecting any motorised floorheads or other accessories.

  11. DO NOT handle plug or vacuum cleaner with wet hands.

  12. DO NOT use without filters in place.

  13. Only use Shark® branded filters and accessories. Damage caused by the use of non-Shark® parts may not be covered by your guarantee.

  14. DO NOT damage the power cord:

    • DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
    • DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
    • DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
  15. DO NOT put any objects into floorhead or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

  16. DO NOT use if floorhead or accessory airflow is restricted. If the air paths or the motorised floor floorhead become blocked, turn the vacuum cleaner off and unplug from electrical socket. Remove all obstructions before you plug in and turn on the unit again.

  17. Keep floorhead and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.

  18. DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

  19. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualified persons in order to avoid a hazard.

  20. Use extra care when cleaning on stairs.

  21. DO NOT leave the vacuum cleaner unattended while plugged in.

  22. When powered on, keep the vacuum cleaner in motion over the carpet surface at all times to avoid damaging the carpet fibres.

  23. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.

  24. DO NOT use to pick up:

    • Liquids
    • Large objects
    • Hard or sharp objects (glass, nails, screws, or coins)
    • Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
    • Smoking or burning objects (hot coals, cigarette butts, or matches)
    • Flammable or combustible materials (lighter fluid, petrol, or kerosene)
    • Toxic materials (chlorine bleach, ammonia, or drain cleaner)
  25. DO NOT use in the following areas:

    • Poorly lit areas
    • Wet or damp surfaces
    • Outdoor areas
    • Spaces that are enclosed and may contain explosive or toxic fumes or vapours (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
  26. Turn off all controls before plugging in or unplugging the vacuum.

  27. Unplug from electrical socket when not in use and before any maintenance or cleaning.

  28. To clean: wipe down the unit with water only. Washing with cleaning chemicals could damage the unit.

  29. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibres, or string wrapped around the brush-roll.

  30. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electrical parts.

  31. Make sure the dust cup and all filters are in place after routine maintenance.

  32. Secure the power cord around the two cord hooks during storage.

  33. Observe the following when interacting with the Anti-Odour Technology cartridge:

    • DO NOT attempt to disassemble Anti-Odour Technology cartridge.
    • Avoid direct contact with the fragrance pod in the cartridge.
    • DO NOT directly inhale from the Anti-Odour Technology cartridge.
    • Keep away from children and pets.
    • Keep away from heat, sparks and open fires.
    • DO NOT place in direct sunlight.

FRAGRANCE CARTRIDGE FIRST AID

  • Avoid contact with fabrics and finished surfaces.
  • Eye contact: Remove contact lenses if present. Rinse continuously with water for several minutes.
  • Skin contact: Wash hands thoroughly after handling. If irritation or rash develops, seek medical advice/attention.
  • Inhalation: Move person to fresh air if they are experiencing any respiratory symptoms. If symptoms persist, seek medical advice/attention.
  • Ingestion: DO NOT induce vomiting. Seek medical advice/attention

SAVE THESE INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

ANTI-ODOUR TECHNOLOGY WARNING

Safety icons

May cause an allergic reaction to skin if in direct contact with contents of cartridge. Wear protective gloves if directly coming into the contact with the cartridge material, wash skin thoroughly after handling. Harmful if swallowed. Avoid breathing in mist or vapours, intentional misuse and directly inhaling contents may be dangerous. Avoid release to the environment. Very toxic to aquatic life with long lasting effects, ensure cartridge is disposed of correctly as general waste.

GETTING TO KNOW YOUR SHARK®

DUOCLEAN POWERED LIFT-AWAY ANTI HAIR WRAP PLUS WITH ANTI-ODOUR TECHNOLOGY UPRIGHT VACUUM

MAIN UNIT

Product Overview

A Power Switch
B Handle Release Button
C Surface Selector
D Hose Clip
E Hose
F Upper Cord Hook
G Powered Lift-Away Button
H Wand Release Button
I Lift-Away Pod
J Dust Cup Release Button
K Dust Cup Empty Latch
L Wand
M Lower Cord Hook
N Filter Access
O Motorised Floorhead
P Anti-Odour Technology Dial
Q Brush-Roll Garage
R Headlights
S Anti-Hair Wrap Plus Brush-Roll
T Brush-Roll Release
U Soft Roller

NOTE: The dust cup has to be removed to see the filter access button

ASSEMBLY

Assembly Instruction

  1. Place motorized Floorhead on floor and insert Wand, pressing it in until it clicks securely into place.
  2. Place Pod onto wand and slide down to connect.
  3. Insert Handle into wand, pressing it in until it clicks securely into place.
  4. Connect Hose to back of pod, pressing it in until it clicks securely into place.
  5. Store included accessories on the Accessory Posts on the pod.
  6. Remove Anti-Odour Technology Dial from aluminum can. Flip up the handle, align the teal arrows, then insert the Anti-Odour Technology Diall into the floorhead.
  7. To lock and engage the Anti-Odour Technology Dial, rotate it anticlockwise until it clicks into the desired odour intensity setting.

More detailed odour assembly instructions and visuals on the following two pages.
IMPORTANT: For proper operation, ensure all connections are securely clicked into place.

POWER CORD
Assembly Instruction

UPPER CORD HOOK

For cord access, rotate upper hook down and remove cord.
Upper Cord Hook

ANTI-ODOUR TECHNOLOGY

SETTINGS

Shark’s Anti-Odour Technology cartridge guards against bad odours inside your vacuum.

ANTI-ODOUR TECHNOLOGY DIAL
Technology Dial

Flip up the handle and rotate the Anti-Odour dial to adjust Anti-Odour Technology intensity or to unlock the dial for cartridge access.

Insertion/Removal: Rotate the Anti-Odour Technology dial to align the teal arrows. Remove the dial to access the odour cartridge for removal or replacement.
High: Rotate the Anti-Odour Technology Dial toward the High position for the highest level of intensity when the vacuum is in use. This position is the recommended setting for optimal performance.
Medium: Rotate the Anti-Odour Technology Dial toward the medium position to decrease the intensity of the odour when the vacuum is in use.
Low: Rotate the Anti-Odour Technology Dial toward the Low position to minimise the intensity to the lowest level when the vacuum is in use.

ANTI-ODOUR TECHNOLOGY TIPS

The Anti-Odour Technology Dial Must be Installed for Vacuum to Function Properly

  • Remove the anti-odour cartridge from dial if you don’t want the benefits of the Anti-Odour
    Technology.

Maintenance Required

  • Clean all filters as recommended under Cleaning Filters.
  • Empty your dust cup before storing your vacuum.
  • Replace the cartridge as recommended under Anti-Odour Technology Cartridge Replacement.
  • Visit sharkclean.co.uk to learn more and purchase replacements.

Fragrance Strength Over Time

  • The intensity of the Anti-Odour Technology’s fragrance may diminish over time. It may also have no noticeable fragrance at all. This is natural and does not indicate the technology isn’t working. Follow replacement instructions to ensure continued performance.

NOTES:

  • The odour dial needs to be installed for the vacuum to function properly, with or without the odour cartridge.
  • Wash hands thoroughly after handling. If irritation or rash develops, seek medical advice/attention.
  • Odour cartridges should be replaced every 6 months for optimal Anti-Odour Technology performance.
NTI-ODOUR TECHNOLOGY CARTRIDGE REPLACEMENT
  1. REMOVE ODOUR DIAL FROM FLOORHEAD
    Cartridge Replacements
    Flip up the handle and rotate the Anti-Odour Technology dial clockwise until the two teal arrows are aligned. Pull the handle to remove the Anti- Odour Technology Dial from the floorhead.

  2. REMOVE OLD ODOUR CARTRIDGE
    Cartridge Replacements
    Rotate the cartridge anticlockwise in the dial housing and pull out the cartridge to remove it.

  3. REMOVE NEW CARTRIDGE FROM CAN
    Cartridge Replacements
    Remove the new Anti-Odour cartridge from the can. To maintain the life of the cartridge, keep it in the can until you are ready to install it.

  4. INSTALL NEW CARTRIDGE IN DIAL
    Cartridge Replacements
    Align the yellow arrow on the side of the cartridge with the yellow arrow on the side of the dial cover, then insert the cartridge into the dial. Rotate the cartridge clockwise to lock it in place.

  5. NSTALL DIAL IN FLOORHEAD
    Cartridge Replacements
    Align the teal arrow on the dial cover with the teal arrow on the floorhead. Then reinsert the dial into the floorhead. Rotate the dial anticlockwise to an intensity setting to engage. Rotate further to change the intensity setting to high, medium or low.

  6. USED CARTRIDGE DISPOSAL
    Cartridge Replacements
    Dispose of old cartridge into the bin. Please do not throw the anti-odour technology dial into the bin.

For replacement Anti-Odour Technology cartridges please visit sharkclean.co.uk

OPERATING THE VACUUM

SETTINGS

POWER SWITCH
Operation instruction

Press power button to turn on vacuum. Please note the brush-rolls will not spin until you have stepped on the floorhead and tilted the handle back.

SURFACE SELECTOR
Operation instruction
Thick Carpet & Area Rug Cleaning
Slide the surface switch to the top position to select Thick Carpet/Area Rug.
Carpet & Low Pile Cleaning
Slide the surface switch to the middle position to select Carpet/Low Pile to increase the speed of the brushrolls and to help remove stuck-on dust and debris.
Hard Floor Cleaning
Slide the surface switch to the bottom position to select Hard Floor.

NOTE: Try using Hard Floor mode for low pile area rugs.

HEADLIGHT INDICATOR LIGHTS

NOTE: Try using Hard Floor mode for low pile area rugs.

HEADLIGHTS
Headlight indicators light

The headlights will flash or turn red to indicate issues that need attention.

WHAT DO THE HEADLIGHT INDICATOR LIGHTS MEAN?
Solid White Lights: The brushrolls are spinning and unit is working as it should.
Solid Red Lights: There is a jam in the brushroll area. Turn off the vacuum and unplug it, then remove any blockages in the floorhead.
Flashing Red Lights: The motorised floorhead is overheating. Turn off the vacuum, unplug it, and remove any blockages. Let the vacuum cool down for at least 60 minutes before restarting. See Troubleshooting section for more information.
Flashing White Lights: The vacuum is operating in an environment that is either too hot or too cold. This vacuum will only function properly in temperatures ranging from 0°C (32°F) to 40°C (104°F). Turn the vacuum off and adjust the room temperature.

CLEANING MODES

UPRIGHT
Cleaning Modes
To engage brush-rolls, step on floorhead and tilt handle back.

ABOVE-FLOOR—HANDLE
Cleaning Modes
Press the Handle Release latch to detach the handle from the wand.

ABOVE-FLOOR—WAND
Cleaning Modes
Press the Wand Release button to detach the wand from the pod.

POWERED LIFT-AWAY®
Cleaning Modes
Press the Powered Lift-Away button to detach the pod from the floorhead.

LIFT-AWAY®
Cleaning Modes
With pod removed, press the Wand Release button to detach the wand from the floorhead.

NOTE: All accessories are compatible with both the wand and the handle.

EMPTYING THE DUST CUP

Unplug the cordIMPORTANT: Unplug the cord before performing any maintenance.

NOTE: Empty the dust cup when or before the debris reaches the max fill line.

  • To remove Dust Cup, press release button on top of the pod. Tilt dust cup away from wand, then lift to remove.
    Emptying the dust cup

  • To empty debris into the bin, press lower release button and bottom of dust cup will drop open.
    Emptying the dust cup

  • To remove collected debris from Lint Screen, press top release buttons either side of the handle and lift handle to access screen.
    Emptying the dust cup

  • To reinstall, place bottom of dust cup into pod and then tilt until it clicks into place.
    Emptying the dust cup

CLEANING AND REPLACING THE FILTERS

CLEANING FILTERS

Regularly wash, dry and replace the filters to maintain your vacuum’s suction power. To prevent damage from cleaning chemicals, rinse filters with cold water only. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.
Cleaning Filters

Cleaning FiltersIMPORTANT: DO NOT use soap when cleaning the filters.

CLEAN PRE-MOTOR FILTERS EVERY MONTH
Remove Dust Cup, then lift out Filters

CLEAN POST MOTOR FILTER EVERY YEAR
Lie unit flat on the floor so you can see the post motor filter underneath. With the dust cup removed, press button on filter housing and pull forward. Remove post motor filter by pressing black tab until it clicks and is released from the unit. To reinstall, insert the filter into the unit by clicking into place and re-attach the filter housing.
Cleaning Instruction

NOTE: The pre-motor filters should be replaced every 2.5 years. The post- motor filter should be replaced every 3 years.

MAINTENANCE

FLOORHEAD MAINTENANCE

ANTI HAIR WRAP BRUSH-ROLL
If any hair is wrapped around the brush-roll, continue vacuuming using Carpet/Low Pile mode on a bare floor surface, a low-pile carpet, or a small area rug. This will allow the Anti Hair Wrap brush-roll to remove the hair wrap and send it to the dust cup.
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brush-roll.
If some fibres remain wrapped around the brush-roll after continued use, clear them from the brush roll.

CLEANING THE SOFT ROLLER
  • Slide the Soft Roller access button forward to release the Soft Roller.
    Cleaning Instruction

  • Hand wash the Soft Roller as needed. Use only water, and allow it to air-dry completely for at least 24 hours. Reinsert the Soft Roller in the front of the floorhead until it clicks into place.
    Cleaning Instruction

CORD MAINTENANCE

To minimise the risk of power cord damage, DO NOT run the vacuum over the power cord. If this occurs, immediately shut off power to the vacuum and remove the cord from the brushroll or floorhead.
Cord Maintenance

  1. DO NOT pull or carry vacuum cleaner by the cord or use cord as a handle.

  2. DO NOT unplug by pulling on the cord.
    Grasp the plug, not the cord.

  3. DO NOT close the door on the cord.

  4. DO NOT pull the cord around sharp corners.

  5. DO NOT leave the cord near heated surfaces.

MAINTENANCE CHECKING FOR BLOCKAGES

HOSE BLOCKAGE
Maintenance

Detach hose from vacuum pod, and check hose and opening on back of pod for blockages.

WAND BLOCKAGE
Maintenance
Detach wand from floorhead and handle, and check both ends for blockages.

POD BLOCKAGE
Maintenance
Detach wand from floorhead, tilt floorhead neck back, and check opening for blockages.

HANDLE/HOSE BLOCKAGE
Maintenance
Detach handle from wand and the hose from the vacuum pod, and check openings for blockages.

FLOORHEAD HOSE BLOCKAGE
Maintenance
To access the floorhead hose, pinch the release touchpoints on the bottom of the floorhead, then lift the cover and clear any blockages.

NOTE: Torch not included

AVAILABLE ACCESSORIES

NOTE: Not all accessories come with all units. To order additional accessories, visit sharkclean.co.uk.

A Crevice Tool
This slender tool offers extended reach to access corners, kick boards and skirting boards, tight spaces, and ceilings.

B Upholstery Tool
Picks up hair, dust, and large debris from mattresses, sofas, curtains, lampshades, and other delicate upholstered fabrics.

C Multi Surface Tool
A single convertible tool. Use the stiff bristle brush to clean stuck-on debris, or take off the bristles to reveal an upholstery tool perfect for removing stubborn pet hair and large piles of debris.

D Duster Crevice Tool
Two cleaning tools in one. The crevice tool gives you extended reach to clean in tight spaces, while the soft brush is ideal for dusting delicate surfaces.

E Pet Power Brush
The turbine brush loosens and removes pet hair is ideal for removing debris from stairs, and powerfully deep-cleans dander out of upholstery and other surfaces.

F Under-Appliance Wand
Clean under and behind hard-to-move appliances and furniture with this adjustable tool. Flip the extension piece over to clean the underside of appliances.
Accessories
G Anti-Allergen Dust Brush
This brush features nylon fibre bristles specifically designed for removing fine dust and allergen particles from the most delicate surfaces.

H Anti Hair Wrap Pet Power Brush
Tackles pet hair and ground-in dirt from carpeted stairs and upholstery, while actively removing hair wrap as it cleans.

I Home & Car Detail Kit
Deep-clean your car or hard-to-reach areas in your home. Micro-sized tools let you  clean around delicate objects and access the tightest spaces like car vents and computer keyboards.
Accessories

TROUBLESHOOTING

Power cord caught in brushroll or floorhead.

  • To minimise the risk of power cord damage, DO NOT run the vacuum over the power cord. If this occurs, immediately shut off power to the vacuum and remove the cord from the brushroll or floorhead.
  • Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.

Vacuum is not picking up debris. No suction or light suction.

  • Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinstalling them.
  • Dust cup may be full; empty dust cup.
  • Check hose, hose connections, floorhead, wand, pod, and accessories for blockages. Clear any blockages found. See Checking for Blockages section for more information.
  • If any hair, string, or carpet fibres are wrapped around the brushroll, extend cleaning time to allow the self-cleaning brushroll to remove them. If some hair or fibres remain wrapped around brushroll after continued use, carefully remove them. See Cleaning the Brushroll section for more information.

Vacuum lifts area rugs.

  • Make sure Surface Selector switch is set to the Thick Carpet/Area Rug setting.
  • Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.

Brushrolls do not spin.

  • If the Headlight Indicator Lights turn red, immediately turn off and unplug the vacuum. Remove pod and wand from floorhead and clear any blockages. Reconnect floorhead, plug in vacuum, and turn on power.
  • With the power on, recline the handle, which will automatically turn on the brushrolls.

Vacuum turns off on its own or headlight indicator light flashes red.

If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the following steps to restart:

  1. Turn vacuum off and unplug it.
  2. Empty dust cup and clean filters. See Emptying the Dust Cup and Cleaning and Replacing the Filters sections for more information.
  3. Check for blockages in hose, wand, floorhead, accessories, and inlet openings.
  4. Allow unit to cool for a minimum of 60 minutes.
  5. Plug in vacuum and turn it on.

Vacuum is emitting air that smells bad.

  • Dust cup may be full; empty dust cup. Empty dust cup after each use for optimal Anti-Odour Technology performance.
  • Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinstalling them.
  • Check to make sure Anti-Odour Technology cartridge is installed in the dial and the dial is installed in the floorhead.
  • Check the Anti-Odour Technology dial on the floorhead to see what setting is enabled.
  • If Anti-Odour Technology dial is at any setting from Low to High and the cartridge has been installed for 6 months or longer, consider replacing it.
  • If the Anti-Odour Technology cartridge is still emitting a scent but you dislike it, consider turning the intensity down, or reinstall the dial in the floorhead without the cartridge.
  • If the Anti-Odour Technology cartridge is not emitting a scent, consider replacing it.

Note: If vacuum still does not start, visit sharkclean.co.uk/customer- care or contact customer service on: 0800 862 0453.

FIVE (5)YEAR LIMITED GUARANTEE

When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark® we are so confident about the quality of our products that we give you an additional manufacturer’s warranty of up to five years (one year as standard, plus a further four years upon registration with Shark®). Offer valid only in United Kingdom and Republic of Ireland. These terms and conditions relate to our manufacturer’s guarantee only – your statutory rights are unaffected.
The conditions below describe the prerequisites and scope of our guarantee.

Shark ® Guarantees
A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration – and reflects how much confidence the manufacturer has in its product and manufacturing quality. Every Shark® machine comes with a free parts and labour guarantee. Our customer service helpline (0800 862 0453) is open from 9.00am to 6.00pm Monday – Friday. It’s free to call, and you’ll be put straight through to a Shark® representative. You’ll also find online support at sharkclean.co.uk.

How do I register my extended Shark ® guarantee?
If you have purchased your vacuum directly from sharkclean.co.uk your guarantee is registered automatically. You can also register your guarantee at sharkclean.co.uk within 28 days of purchase. To save time, you’ll need the following information about your machine:

  • Date you purchased the machine (receipt or delivery note)
  • Model Number

IMPORTANT

  • Your guarantee will only cover your product from the date of purchase.
  • Please keep your receipt at all times. Should you need to use your guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your ability to claim against your guarantee.

What are the benefits of registering my free Shark ® guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also receive tips and advice on how to get the best out of your Shark® vacuum and hear the latest news about new Shark ® technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.

How long are new Shark ® machines guaranteed for
Our confidence in our design and quality control means that your new Shark® vacuum cleaner is guaranteed for a total of up to five years (1 year plus an extended guarantee of 4 years on registration).

What is covered by the free Shark ® guarantee?
At Shark’s discretion repair or replacement of your Shark® machine, including all parts and labour. A Shark® guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark ® guarantee?

  • Blockages – for details of how to unblock your vacuum cleaner, please refer to the Operating Manual.
  • Normal wear and tear such as brush bar, fuse, belt etc.
  • Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum cleaner which is not in accordance with the Shark® Operating Manual supplied with your machine.
  • Use of the vacuum cleaner for anything other than normal domestic household purposes.
  • Use of parts not assembled or installed in accordance with the operating instructions.
  • Use of parts and accessories which are not Shark® Genuine Components.
  • Faulty installation (except where installed by Shark®).
  • Repairs or alterations carried out by parties other than Shark® or its agents.

What happens when my guarantee runs out?
Shark® does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners after the guarantee has lapsed. In this case please contact our Freephone customer service help line and ask about our out of guarantee program, on 0800 862 0453.

Where can I buy genuine Shark ® spares and accessories?
Shark® spares and accessories are developed by the same engineers who developed your Shark® vacuum. You’ll find a full range of accessories, spares and replacement parts for all Shark® machines at sharkclean.co.uk Only use Shark® branded filters and accessories. Damage caused by use of non-Shark parts may not be covered by your guarantee.

ANTI-ODOUR TECHNOLOGY SPECIFICATIONS

  1. Product Name: Anti-Odour Technology Cartridge
  2. Ingredients: Solid SM composite polymer C17 + fragrance SE 446676

THANK YOU
for purchasing the Shark® DuoClean Powered Lift-Away Anti Hair Wrap Plus with Anti-Odour Technology Upright Vacuum

TIP: You can find the model and serial numbers on the QR code label located on the back of your unit.
QR code

REGISTER YOUR PURCHASE

TO BENEFIT FROM YOUR PRODUCT’S EXTENDED GUARANTEE, SIMPLY REGISTER YOUR PURCHASE AT:

 sharkclean.co.uk/register-guarantee
 0800 862 0453
 Scan QR code using mobile device

Please note, products purchased directly from Shark® are automatically registered

Benefits of registering your product and creating an account:

  • Get easier, faster product support and access to guarantee information
  • Access troubleshooting and product care instructions
  • Be among the first to know about exclusive product promotions
RECORD THIS INFORMATION
  • Model Number:
  • Serial Number:
  • Date Code:
  • Date of Purchase (Keep receipt):
  • Store of Purchase:

TECHNICAL SPECIFICATIONS

  • Voltage: 220-240V~, 50-60Hz
  • Watts: 750W

PLEASE READ CAREFULLY
AND KEEP FOR FUTURE REFERENCE.

This instruction manual is designed to help you get a complete understanding of your new Shark® Duo Clean Powered Lift-Away Anti Hair Wrap Plus with Anti- Odour Technology Upright Vacuum. If you have any questions, please call the customer service line on 0800 862 0453.

Disposal

 This marking indicates that this product should not be disposed of with other household wastes throughout the UK. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling.

Customer Support

SharkNinja Europe Limited,
3150 Century Way, Thorpe Park,
Leeds, LS15 8ZB, UK
+44 (0)800 862 0453
www.sharkclean.co.uk

SharkNinja Germany GmbH,
c/o Regus Management GmbH,
Excellent Business Center 10. +11. Stock,
Westhafenplatz 1,
60327 Frankfurt am Main, Germany,
www.sharkclean.eu

Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
DUOCLEAN, POWERED LIFT-AWAY and SHARK are registered trademarks in the United Kingdom of SharkNinja Operating LLC.

© 2022 SharkNinja Operating LLC.
AZ913UK_SERIES_IB_MP_220606_Mv1
PRINTED IN CHINA

@sharkcleaninguk
@sharkcleanuk
@sharkcleanuk
****

Documents / Resources

| Shark AZ913UK Series Stratos Anti Hair Wrap Plus Anti-Odour Upright Vacuum [pdf] Instruction Manual
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References

Read User Manual Online (PDF format)

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