Motorola MG7315 Cable Modem user manual
- June 7, 2024
- Cox
Table of Contents
Motorola MG7315 Cable Modem
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Modem Information
DOCSIS 3.0 Single Band WiFi Modem
8×4 channel bonding with speeds of up to 150 Mbps
Cox recommends a DOCSIS 3.1 modem or gateway
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Highest Service Level
Preferred 150
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Front View
| | After the cable modem successfully registers on the network, the Power , Upstream , Downstream , and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.| | |
Back View
| | The Motorola MG7310 has the following ports available on the back of the modem.
- ON / OFF – Turns the modem on and off
- POWER – Connects to the power adapter
- WLAN – Press and hold this button for at least three seconds to turn WiFi connectivity on and off
- WPS / RESET – Press and hold this recessed button at least 10 seconds to restore to factory defaults and reboot the modem login/Reset instructions
- LAN 1 2 3 4 – Provides internet access to a single device. Only one port is active at a time.
- CABLE – Connects to a coaxial cable
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
- The S/N is the serial number.
- The CM MAC is the MAC address.
Troubleshooting
The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Solution |
|---|
Power
| On| None – the modem is powered on
Off| No power
Downstream
| Solid Blue| None – multiple downstream channels are in use
Blinking Blue| None – negotiating multiple downstream bonded channels
Solid Green| None – one downstream channel is in use
Blinking Green| None – scanning for downstream channels
Upstream
| Solid Blue| None – multiple upstream channel is in use
Blinking Blue| None – negotiating multiple upstream bonded channels
Solid Green| None – one upstream channel is in use
Blinking Green| None – scanning for an upstream channel
Off| No upstream channels are in use
Online
| On| None – the modem is online
Blinking| None – the modem is registering a connection
Off| The modem is offline
Ethernet LAN
| Green| None – a device is connected to the Ethernet port and is using 1
Gbps LAN speed
Amber| None – a device is connected to the Ethernet port and is using 10 or
100 Mbps LAN speed
Blinking| None – data is being transferred over the Ethernet connection
Off| No device is connected or the device is disabled
WLAN
| Off| WiFi is not enabled
Blinking| None – data is being transferred over the WiFi connection
On| None – WiFi is enabled
WPS
| Blinking| None – WPS is in discovery mode
On| None – WPS configuration is successful
Manufacturer Resources
For more detailed technical information, use the resources below.
- MotorolaMG7315_QuickStart [PDF]
- MotorolaMG7315_UserManual [PDF]
- MotorolaMG7315_DataSheet [PDF]
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