Fix Google Authenticator Crashing / Not Opening on IOS 14 / 14.2

June 2, 2024
Apple

Instructions for re-installing Google Authenticator without loosing any

current authenticator items.

Open SettingsOpen GeneralSelect iPhone Storage

Select Authenticator — if you have many apps, it may be best to scroll to the bottom first as authenticator typically uses a small amount of storageSelect Offload App — this will remove the App but not remove your local data or authenticator sessions. Dialog will confirmOffload App DialogReinstall the app

After the re-install is complete you will be good to go and the Authenticator app will once-again open without crashing. You may want to re-install the app over WiFi as it will re-download the app from iCloud / Apple store.

Honestly, Google authenticator is behind-the-times in terms of a solid 2-factor authentication app. You can tell by the many 2-star and worse reviews. Personally, I’m switching to Authy after this IOS 14 mishap

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