sportDOG X-Series Brand Stubborn Dog Trainer User Manual

: June 3, 2024
: sportDOG

Table of Contents

sportDOG X-Series Brand Stubborn Dog Trainer
PREPARE THE COLLAR RECEIVER
RECEIVER INDICATOR LIGHT
FIT THE COLLAR RECEIVER
FIND THE BEST INTENSITY LEVEL FOR YOUR DOG
- CHANGING STATIC STIMULATION RANGES
PROGRAM THE REMOTE TRANSMITTER
- TO CHANGE THE MODE
MATCH THE COLLAR RECEIVER AND REMOTE TRANSMITTER
PROGRAM THE SYSTEM FOR MULTI-DOG OPERATION
- THREE-DOG OPERATION
- SIX-DOG OPERATION
CHANGE ID CODES
BATTERY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

sportDOG X-Series Brand Stubborn Dog Trainer

Hereinafter Radio Systems Corporation®, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd., and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

Thank you for choosing SportDOG Brand® training products. Used properly, this product will help you train your dog eﬃciently and safely. To ensure your satisfaction, please review this owner’s manual thoroughly. If you have questions regarding this product, contact our Customer Care Center at 1-800-732-0144, visit our website at www.sportdog.com, or view our support videos at www.youtube.com/sportdogbrand.

To get the most protection out of your warranty, please register your product within 30 days at www.sportdog.com. By registering and keeping your receipt you will enjoy the product’s full warranty and, should you ever need to call the Customer Care Center, we will be able to help you faster. Most importantly, your valuable information will never be given or sold to anyone. Complete warranty information is available online at www.sportdog.com.

OTHER IMPORTANT INFORMATION
Use of this product implies acceptance of any and all terms, conditions, and notices related to this product including, but not limited to, those found in this Operating Guide and the Insert containing important Regulatory Compliance and Safety information.

PREPARE THE COLLAR RECEIVER

CHARGE THE COLLAR RECEIVER
(SD-425X, SD-425XS, SD-425XCAMO, SD-825X)

Lift the rubber cover protecting the Charging Jack.
Connect one of the charge connectors to the Charging Jack (1A).
Plug the charger into a standard 120/240-volt AC wall outlet.
Charge the Collar Receiver for 2 hours during the first charge, and every charge thereafter. Remove the charge connector once charged and secure the rubber cover fully to ensure debris does not enter the Charging Jack.

CHARGE THE COLLAR RECEIVER
(SD-1225X, SD-1825X, SD-1825XCAMO)

Align the Contact Points with the Charging Cradle, making sure the hole on the Charging Cradle aligns with the Receiver Indicator Light.
Push the Charging Cradle up and back on the Collar Receiver, until the cradle snaps into place (1B).
Plug the charge connector into the Charging Cradle (1C).
Plug the charger into a standard 120/240-volt AC wall outlet.
Charge the Collar Receiver for 2 hours during the first charge, and every charge thereafter. Remove both the charge connector and Charging Cradle from the Collar Receiver once charged. The Charging Cradle is not intended to be attached when the Collar Receiver is in use.

Using Li-Ion technology, the Collar Receiver only requires a 2-hour charge. It is not harmful to let the unit charge for more than 2 hours.

TO TURN THE COLLAR RECEIVER ON
Press and release the On/Off Button. The Collar Receiver Indicator Light will come on and the Collar Receiver will beep 1-2 times (1-3 times for SD-1225X, SD1825X, SD-1825XCAMO) depending on what stimulation range is chosen (page 6). The default is 2 (medium).

TO TURN THE COLLAR RECEIVER OFF
Press and release the On/Off Button when the Receiver Indicator Light comes on solid red and the Collar Receiver beeps for 2 seconds. To extend the life between charging cycles, turn the Collar Receiver off when it is not in use.

NOTE:
The approximate battery life between charges is 50 to 70 hours (140 to 160 hours for SD-1225X, SD-1825X, and SD-1825XCAMO), depending on the frequency of use.

RECEIVER INDICATOR LIGHT

Please see page 6.

| N/A
Unit is turned on via On/Off Button| Red| Low| Light is solid in color during beep sequence
Unit is turned off via On/Off Button| Red| N/A| Light is solid in color during beep sequence| Beeps continuously for

2 seconds

| N/A
Unit is on| Green| Good| Light flashes every 2 seconds| N/A| N/A
Unit is on| Red| Low| Light flashes every 2 seconds| N/A| N/A
Unit is delivering continuous static stimulation| Red| N/A| Light is solid in color for as long as button is pressed (up to 10 seconds)| N/A| N/A
Unit is delivering momentary static stimulation| Red| N/A| Light will quickly flash once no matter how long button is pressed| N/A| N/A
Unit is delivering tone stimulation| Off| N/A| N/A| Unit will beep for as long as button is pressed| N/A
Unit is delivering vibration stimulation| Off| N/A| N/A| N/A| Unit will vibrate for as long

as button is pressed (up to 10 seconds)

FIT THE COLLAR RECEIVER

IMPORTANT: THE PROPER FIT AND PLACEMENT OF THE COLLAR RECEIVER IS IMPORTANT FOR EFFECTIVE TRAINING. THE CONTACT POINTS MUST HAVE DIRECT CONTACT WITH YOUR DOG’S SKIN.

To ensure a proper fit, follow these steps:

With your dog standing (2A), center the Collar Receiver so the Contact Points are underneath your dog’s neck, touching the skin (2B). If your dog has a long or thick coat, you have two options to ensure consistent contact: either trim the hair around the Contact Points or switch to the longer Contact Points included with your system. $sportDOG-X-Series-Brand-Stubborn-Dog-Trainer-fig- $5$$
The Collar Receiver should fit snugly, yet loose enough to allow one finger to fit between the strap and your dog’s neck (2C).
Allow your dog to wear the collar for several minutes, and then recheck the fit. Check the fit again as your dog becomes more comfortable wearing the Collar Receiver.

FIND THE BEST INTENSITY LEVEL FOR YOUR DOG

Your SportDOG® Brand system has multiple intensity levels. This allows you to choose the static stimulation level that is best for your dog. For training efficiency, it is important to find the right intensity level for your dog. This is called the Recognition Level, at which your dog looks around in curiosity, or flicks his ears.

NOTE: Always start at the lowest level and work your way up.

FINDING YOUR DOG’S RECOGNITION LEVEL

NOTE:
Every dog is different and you cannot predict where your dog’s Recognition Level will be. Watch closely for any slight change in behavior that demonstrates your dog is feeling the static stimulation.

With the Collar, Receiver turned on and properly fitted to your dog, set the Remote Transmitter’s Intensity Dial at Level 1 and press the Continuous Static Stimulation Button for 1 to 2 seconds.
If your dog shows no reaction to Level 1, go to Level 2 and repeat the process.
YOUR DOG SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STATIC STIMULATION. IF THIS HAPPENS, THE STATIC STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS.
Once you find your dog’s Recognition Level, this is the level you should use when you begin a training exercise.
If you have progressed to the highest static stimulation level while searching for your dog’s Recognition Level and your dog continues to show no response, check to see if the Collar Receiver is snug against your dog’s neck. Then go back to Intensity Level 1 and repeat the process. If your dog still does not indicate he is feeling the static stimulation, you have three options: you may either have to trim the hair beneath the Contact Points, switch to the longer Contact Points included in your system, or change to a higher static stimulation range.

If after completing all of these steps your dog still does not indicate he is feeling the static stimulation, please contact the Customer Care Center at 1-800-732-0144.

CHANGING STATIC STIMULATION RANGES

Your SportDOG® Brand Collar Receiver comes with 2-3 static stimulation ranges depending on the model. In the Remote Transmitter’s default mode (see below) there are 21 static stimulation levels within each range, with 1 being the lowest and 21 being the highest. The default range setting is 2 or medium.

To change the range of static stimulation, follow these steps:

Make sure the Collar Receiver is off.
Then turn the unit on by pressing and releasing the On/Off button.
After the Indicator Light turns off and within 5 seconds, press and hold the On/Off button for 3 seconds.
The Collar Receiver will then beep and the Indicator Light will flash orange as indicated by the chart below. Continue to hold the button until the number of beeps/orange flashes equals the desired stimulation range shown.
Release the button once the desired range is selected; the Collar Receiver will turn off.
Turn the unit back on. It will then beep according to the static stimulation range selected in Step 4.

BEEPS| STATIC STIMULATION RANGE| DOG TEMPERAMENT| MODEL
---|---|---|---
1 beep| Low| Mild| SD-425X, SD-825X, SD-1225X, SD-1825X, and SD-1825XCAMO
2 beeps| Medium| Moderate| SD-425X, SD-425XS, SD-425XCAMO, SD-825X,

SD-1225X, SD-1825X,

and SD-1825XCAMO

3 beeps| High| Stubborn| SD-425XS, SD-425XCAMO, SD-1225X, SD-1825X, and SD- 1825XCAMO

PROGRAM THE REMOTE TRANSMITTER

Your Remote Transmitter has multiple operational modes (seven modes: SD-425X, SD-425XS, SD-425XCAMO, SD-825X, SD-1225X or fourteen modes: SD-1825X, SD- 1825XCAMO) to allow you to select the best match for your type or style of training. The Remote Transmitter is factory set to mode 5 (SD-425X, SD-425XS, SD-425XCAMO, SD-825X, SD-1225X) or 5:a (SD-1825X, SD-1825XCAMO). There is also one programming mode (Mode V/T) which allows you to change the system’s ID code.

TO CHANGE THE MODE

Referring to the model-appropriate mode chart on pages 7-9, choose your desired mode number (1-7) and toggle position (a or b if using SD-1825X, SD-1825XCAMO). Adjust both the Intensity Dial and Toggle Switch to match your desired mode.
Turn the Remote Transmitter over and remove the belt clip (if attached).
Using a pen or the tine on the buckle of your collar strap, press and release the Mode Button. When the Mode Button is pressed, the Transmitter Indicator Light will be solid in color. When it is released, it will flash a number of times that corresponds to the mode selected.

For example, if mode 6:a is desired on the SD-1825X, switch the toggle to the grey/a position and adjust the Intensity Dial to Level 6. Once the Mode Button has been depressed, the Transmitter Indicator Light will be solid, and once the Mode Button is released, the Transmitter Indicator Light will flash 6 times. However, if you select Mode V/T (ID Code) in the grey/a position, the light will remain solid in color once the Mode Button is released.

NOTE:
If you own an original SD-425, SD-425S, SD-425CAMO, SD-825, SD-1225, SD-1825, or SD-1825CAMO your transmitter will work with the X-Series Add-A-Dog® collars, but you will need to download the correct mode chart for your system from sportdog.com.

SD-425X / SD-425XS / SD-425XCAMO / SD-825X / SD-1225X MODE CHART ( REFER TO PAGE 6 FOR HOW TO CHANGE MODES)

OR Tone if dial set to V/T

| Dog 2: Continuous static stimulation (Level set by Intensity Dial)

OR Tone if dial set to V/T

| Dog 3: Continuous static stimulation (Level set by Intensity Dial)

OR Tone if dial set to V/T

| 3
4| Dog 1: Continuous static stimulation (Level set by Intensity Dial)

OR Vibe if dial set to V/T

| Dog 2: Continuous static stimulation (Level set by Intensity Dial)

OR Vibe if dial set to V/T

| Dog 3: Continuous static stimulation (Level set by Intensity Dial)

OR Vibe if dial set to V/T

| 3
5*| Medium Continuous static stimulation (Level set by Intensity Dial)

OR Tone if dial set to V/T

| Low Continuous static stimulation (Level set by Intensity Dial)

OR Tone if dial set to V/T

| High Continuous static stimulation (Level set by Intensity Dial)

OR Tone if dial set to V/T

| 1
6| Medium Continuous static stimulation (Level set by Intensity Dial)

OR Vibe if dial set to V/T

| Low Continuous static stimulation (Level set by Intensity Dial)

OR Vibe if dial set to V/T

| High Continuous static stimulation (Level set by Intensity Dial)

OR Vibe if dial set to V/T

(ID CODE)

| N/A| N/A| See STEP 07| N/A

NOTE:
Modes 1, 2, 3, 4, and 7 provide 7 levels of stimulation, which correspond to the setting of the Intensity Dial. Modes 5 and 6 provide more “increments” to choose from – a total of 21 levels of static stimulation. For example, in mode 5 with the Intensity Dial set at 1, the Lower Button provides level 1 of 21, the Upper Button provides level 2 of 21, and the Side Button provides level 3 of 21.

Factory Default Mode.
Locate Remote Beeper: The Side Button turns run mode off and locates the Remote Beeper. To enable run mode again, press and hold the Side Button for 3 secaonds.

KEY FOR SD-1825X / SD-1825XCAMO MODE CHART (PAGES 8 AND 9):

Factory Default Mode.
For a two-dog operation, setup refer to STEP 06 on page 10.
For three- and six-dog operation setup refer to STEP 06 on pages 10-11.
Locate Remote Beeper: The Side Button turns run mode off and locates the Remote Beeper. To enable run mode again, press and hold the Side Button for 3 seconds.
Remote Launcher: Match your SD-1825X or SD-1825XCAMO Transmitter to your Launcher Receiver by pressing and holding the Launcher Receiver’s On/Off button. When a “P” appears on the Receiver’s LCD, press the Upper Button on your Remote Transmitter. Your Remote Transmitter and Launcher Receiver are now matched. The Side Button on your Remote Transmitter will be used to activate your Launcher basket.

SD-1825X / SD-1825XCAMO MODE CHART

( REFER TO PAGE 6 FOR HOW TO CHANGE MODES)

MODE: TOGGLE POSITION|

DOGS

Dog 1

|

Dog 2

| High Continuous Static Stimulation|

Vibe

| High Momentary Static Stimulation|

Vibe

|

Tone

1: b| 2|

Dog 1

|

Dog 2

| High Continuous Static Stimulation|

Vibe

| High Continuous Static Stimulation|

Vibe

| Locate Remote Beeper•
2: a| 2|

Dog 1

|

Dog 2

| High Continuous Static Stimulation|

Tone

| High Momentary Static Stimulation|

Tone

|

Vibe

2: b| 2|

Dog 1

|

Dog 2

| High Continuous Static Stimulation|

Vibe

| Low Continuous Static Stimulation|

Vibe

|

Tone

3: a

|

6^

|

Dogs 1-3

|

Dogs 4-6

| Dog 1 (a) / Dog 4 (b)| Dog 2 (a) / Dog 5 (b)| Dog 3 (a) / Dog 6 (b)

High Continuous Static Stimulation

|

Tone

|

High Continuous Static Stimulation

|

Tone

| High Continuous Static Stimulation|

Tone

3: b| 2|

Dog 1

|

Dog 2

| High Continuous Static Stimulation|

Tone

| Low Continuous Static Stimulation|

Tone

|

Vibe

4: a

|

6

|

Dogs 1-3

|

Dogs 4-6

| Dog 1 (a) / Dog 4 (b)| Dog 2 (a) / Dog 5 (b)| Dog 3 (a) / Dog 6 (b)

High Continuous Static Stimulation

|

Vibe

|

High Continuous Static Stimulation

|

Vibe

| High Continuous Static Stimulation|

Vibe

SD-1825X / SD-1825XCAMO MODE CHART

( REFER TO PAGE 6 FOR HOW TO CHANGE MODES)

MODE: TOGGLE POSITION|

DOGS

Dog 1

|

Dog 2

| Rising High Continuous Static Stimulation|

Vibe

| High Continuous Static Stimulation|

Vibe

|

Tone

5:a *****|

2

|

Dog 1

|

Dog 2

| Medium Continuous Static Stimulation|

Tone

|

Low Continuous Static Stimulation

|

Tone

| High Continuous Static Stimulation|

Tone

5: b| 2|

Dog 1

|

Dog 2

| Rising High Continuous Static Stimulation|

Tone

| High Continuous Static Stimulation|

Tone

|

Vibe

6: a|

2

|

Dog 1

|

Dog 2

| Medium Continuous Static Stimulation|

Vibe

|

Low Continuous Static Stimulation

|

Vibe

| High Continuous Static Stimulation|

Vibe

(IDCODE)

| N/A| a| N/A| N/A| See STEP 07

MATCH THE COLLAR RECEIVER AND REMOTE TRANSMITTER

To match the Collar Receiver to work with a new Remote Transmitter or to reprogram a new Collar Receiver to work with your existing Remote Transmitter:

Turn off the Collar Receiver.
Press and hold the On/Off Button. The Receiver Indicator Light will come on, then turn off after 4-5 seconds. If the On/Off Button is released too early, the Receiver Indicator Light will begin flashing as normal. If this occurs, start over from Step 1.
After the Receiver Indicator Light has turned off, release the On/Off Button.
Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light flashes 5 times. Once the Receiver Indicator Light has flashed 5 times, the Collar Receiver has been matched and will begin flashing as normal. If the Receiver Indicator Light does not flash 5 times, start over from Step 1.

PROGRAM THE SYSTEM FOR MULTI-DOG OPERATION

PROGRAM THE SYSTEM FOR TWO OR THREE-DOG OPERATION

(SD-425X, SD-425XS, SD-425XCAMO, SD-825X, SD-1225X)
SportDOG® Add-A-Dog® Collar Receiver(s) must be purchased to train additional dogs. Please refer to the “Compatible SportDOG Systems” chart on page 11 for compatible Add-A-Dog Collar Receivers for these systems.

Program the Remote Transmitter to mode 3 or 4 (see page 7).
Program the first Collar Receiver.
- A. Turn off the Collar Receiver.
- B. Press and hold the On/Off Button. The Receiver Indicator Light will come on, then turn off in 4-5 seconds. If the On/Off Button is released too early, the Receiver Indicator Light will begin its normal flashing. If this occurs, start over and repeat from A.
- C. After the Receiver Indicator Light has turned off, release the On/Off Button.
- D. Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light flashes 5 times. If the Receiver Indicator Light does not flash 5 times, start over and repeat from A.
Program the second Collar Receiver using A through D above, but using the Lower Button in place of the Upper Button.
Program the third Collar Receiver using A through D above, but using the Side Button in place of the Upper Button.

PROGRAM THE SYSTEM FOR MULTI-DOG OPERATION

(SD-1825X, SD-1825XCAMO)
SportDOG Add-A-Dog Collar Receivers must be purchased to train additional dogs in two-, three-, or six-dog mode. Please refer to the chart on page 11 for compatible Add-A-Dog Collar Receivers for these systems.

TWO-DOG OPERATION
SportDOG Collar Receivers can be set to respond to either the a or b toggle position on the Remote Transmitter.

Program the Remote Transmitter to mode 1, 2, 5, 6, or 7 with the toggle in the grey/a position, or any mode with the toggle in the orange/b position (see pages 8-9).
Next, with the toggle switch in the grey/a position, you can now program the first Collar Receiver.
- A. Turn off the Collar Receiver.
- B. Press and hold the On/Off Button on the Collar Receiver. The Receiver Indicator Light will come on, then turn off in 4-5 seconds. If the On/Off Button is released too early, the Receiver Indicator Light will begin its normal flashing. If this occurs, start over and repeat from A.
- C. After the Receiver Indicator Light has turned off, release the On/Off Button.
- D. Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light flashes 5 times. If the Receiver Indicator Light does not flash 5 times, start over and repeat from A.
To program the second Collar Receiver, repeat steps A through D, but with the toggle switch in the orange/b position.

THREE-DOG OPERATION

Program the Remote Transmitter to mode 3 or 4 with the toggle in the grey/a position (see page 8).
Program the first Collar Receiver:
- A. Turn off the Collar Receiver.
- B. Press and hold the On/Off Button on the Collar Receiver. The Receiver Indicator Light will come on, then turn off in 4-5 seconds. If the On/Off Button is released too early, the Receiver Indicator Light will begin its normal flashing. If this occurs, start over and repeat from A.
- C. After the Receiver Indicator Light has turned off, release the On/Off Button.
- D. Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light flashes 5 times. If the Receiver Indicator Light does not flash 5 times, start over and repeat from A.
To program the second Collar Receiver, repeat steps A through D, using the Lower Button in place of the Upper Button.
To program the third Collar Receiver, repeat steps A through D, using the Side Button in place of the Upper Button.

SIX-DOG OPERATION

Repeat Steps 1-4 from “THREE-DOG OPERATION” above for dogs 1-3, then flip the toggle switch to the orange/b position and repeat Steps 2-4 for dogs 4-6.

COMPATIBLE SPORTDOG® SYSTEMS

CHANGE ID CODES

An ID Code is the signal identification between the Remote Transmitter and Collar Receiver. Each is programmed in 1 of 2,000 ID Codes from the factory. The Remote Transmitter has the flexibility to program two or more Remote Transmitters to the same ID Code, allowing them to control one Collar Receiver. There are 64 programmable ID Codes available.

TO MANUALLY PROGRAM A REMOTE TRANSMITTER’S ID CODE

Turn the Intensity Dial to V/T (if programming SD-1825X or SD-1825XCAMO place the toggle switch in the grey/a position), and then press and release the Mode Button on the back of your Remote Transmitter. This does not change the mode, so the current mode will still be active after the ID change is complete.
Once the Mode Button is released, the Transmitter Indicator Light will illuminate solid green and stay on for 15 seconds.
While the green Indicator Light is on, turn the Intensity Dial to select the 1st digit of the ID and then press and release the Side Button. The green Indicator Light will flash rapidly confirming the selection.
Again, while the green Indicator Light is on, turn the Intensity Dial to select the 2nd digit of the ID and then press and release the Side Button. The green Indicator Light will flash rapidly confirming the selection. The 2nd digit is optional and, if not desired, wait until the green light turns off and refrain from pressing the Side Button.
At the end of 15 seconds, or after the second press of the Side Button, the green Indicator Light will turn off and the ID of the Remote Transmitter will be updated. At this point, the Remote Transmitter will be in the same mode it was in prior to setting the ID.
Upon changing the ID Code, you will need to match the Collar Receiver to the Remote Transmitter (see STEP 05).

NOTE:
If you press the Side Button only once (skipping Step 4) the ID is still a two-digit ID. The left digit defaults to 1. For example, if you selected 6 in Step 3 and pressed the Side Button only once, the ID you get will be 16.

TO RETURN THE REMOTE TRANSMITTER TO THE FACTORY ID

Turn the Intensity Dial to V/T (if programming SD-1825X or SD-1825XCAMO place the toggle switch in the
grey/a position) and then press and release the Mode Button on the back of your Remote Transmitter. This does not change the mode, so the current mode will still be active after the ID change is complete.
Do not press any buttons and wait until the green Transmitter Indicator Light turns off.
You will need to match the Collar Receiver to the Remote Transmitter (see STEP 05).

ACCESSORIES
To purchase additional accessories for your SportDOG Brand® product visit our website at www.sportdog.com, contact the Customer Care Center at 1-800-732-0144, or visit a retailer near you.

BATTERY

This Collar Receiver operates on one Li-Ion battery pack. Only replace with battery received from calling the Customer Care Center at 1-800-732-0144.

Batteries should never be removed from the battery compartment for charging.
Rechargeable Lithium Ion (Li-Ion) batteries are not memory sensitive, do not require depletion before charging, and cannot be overcharged.
The battery comes partially charged from the factory but will require a full charge before the first use.
When storing the unit for long periods, remember to regularly give batteries a full charge. This should be done once every 3 to 4 months.
You should expect hundreds of recharge cycles from your battery. However, all rechargeable batteries lose capacity over time relative to the number of recharge cycles they experience. This is normal. If your operating time drops to half of the original life, contact the Customer Care Center to purchase a new battery.
The battery should last for a period of 3-5 years. When a battery needs replacement, you can order a new pack by calling our Customer Care Center at 1-800-732-0144. Please do not open the Collar Receiver until you have received the replacement.

AT END OF PRODUCT LIFE, USE THESE BATTERY REMOVAL INSTRUCTIONS FOR FINAL DISPOSAL (DO NOT OPEN THE COLLAR RECEIVER UNTIL YOU HAVE RECEIVED THE REPLACEMENT):

Using a 3/32 Hex Key for your Collar Receiver, remove the case screws.
Remove the case back or cover.
Remove the old battery pack.

These instructions are not valid for repair or battery replacement. To avoid invalidating your warranty, please call the Customer Care Center at 1-800-732-0144 for help in replacing your battery with one that is specifically approved by Radio Systems Corporation®.

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Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1.800.732.0144
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