Growatt INFINITY 1500 Portable Power Station User Guide
- June 4, 2024
- Growatt
Table of Contents
INFINITY 1500 porTABLE POWER STATION
Important Safety Instructions
Warning – Please read the instructions carefully before you use the
product. You must follow the precautions below when using this product.
Usage
- Read all the instructions before using the product.
- Do not put fingers or hands into the product.
- Do not stack any heavy objects on the product.
- To reduce risk of damage to the electric plug and cord, pull the plug rather than the cord when disconnecting the power pack.
- Please avoid impact, falls or severe vibrations when using the product. Do not use the product after it has been hit by a strong force or dropped from a height.
- Do not use wires or other metal objects to cause product short circuit.
- The use of the unofficial components is strictly prohibited, which may result in a risk of fire, electric shock, or injury to persons. For replacement, please check the relevant purchase information on the Growatt official website (https://www.growattportable.com). Growatt is not responsible for product accidents and malfunctions caused by the use of products not officially provided by Growatt.
- Do not disassemble the product in any way or pierce the product with sharp objects.
- Make sure the machine is turned off before installing or unplugging any modules of the machine, otherwise the power interface may be damaged.
- Avoid exposing the product to water. Do not immerse the product in water or get it wet. Do not use the product in rain or humid environment, otherwise, the battery may catch fire or explode.
- If you accidentally drop the product into water while using it, please stay away from the product and keep it in a safe open area until the product is completely dry. The dried product should not be reused again and should be disposed of properly according to the disposal guide in this manual.
- Do not use the product in an environment of strong static electricity or magnetic field; otherwise, it may cause the product to malfunction or even serious damage.
- Do not place this product in a microwave or pressure cooker.
- The operating environment temperature of this product is from -20°C to 60°C. Using this product in a high-temperature environment may result in a fire or explosion. Conversely, using the product at ultra-low temperature will seriously degrade the product performance and may cause the product to stop working.
- Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable dangers resulting in fire. explosion or risk of injury.
- If the product catches fire, it is recommended to use fire extinguishing equipment according to the following priorities: water or mist, sand, fire blanket, dry powder, carbon dioxide fire extinguisher.
- You may use a dry cloth to clean off the dirt on the product
Storage and Transportation
- Keep the product out of the reach of children and pets. If your child accidentally swallows product parts, seek for medical help right away.
- For long-term storage, keep the battery level between 30%-80% and store it indoors. If the battery of the product is in a low-power state for a long time, the battery will enter a deep sleep mode, and the battery may even be damaged in a serious low-power state. To wake the battery from deep sleep, please recharge the portable power station.
- Do not place the product near a heat source, such as in a fire or a heating furnace. The product should be stored in a dry environment. Do not place the machine in water or where it may leak.
- During transportation, please make sure that the power of the product is less than 30%.
- Do not store or transport this product with eyeglasses. watches, metal necklaces, hairpins, or other metal objects.
Disposal Guide
- Be sure to completely discharge the machine battery before placing the machine battery in the designated battery recycling bin. Batteries are hazardous chemicals and should not be disposed of in ordinary trash cans. Follow local laws and regulations for battery recycling and disposal.
- Please dispose of over-discharged batteries that cannot be recharged.
Package Contents
Getting to Know the Infinity 1500
LED Display
| Indicators| Description
---|---|---
a| Remaining Charge Time| The remaining charging time is calculated by the
system based on the current power consumption. accurate to 0.1 hour.
b| Input Power| The total input power of wall charge. solar charge. and car
charge.
C| AC Input Indicator| Infinity 1500 is being charged using the wall charger.
d| PV Input Indicator| Infinity 1500 is being charged using solar panels.
e| Car Input Indicator| Infinity 1500 is being charged using the car charger..
Mg| Remaining Battery Percentage| Displays the current remaining battery
percentage in real-time.
h| CarOutput Indicator| Infinity 1500 is supplying power to external devices
via the car output port.
•| USB-A Output Indicator| Infinity 1500 is supplying power to external
devices via USB-Aport(s).
I| USB-C Output Indicator| Infinity 1500 Is supplying power to external
devices via USB-C port(s).
k| Output Power| The total output power of DC. AC. and wireless charging.
I| Output Voltage and Frequency| Displays the current AC output voltage and
frequency.
m| Remaining Discharge Time| The remaining discharging time is calculated by
the system based on the current power consumption. accurate to 0.1 hour.
n| OVERLOAD Warning| The current total output power is higher than 2000W, the
AC output will be stopped for battery protection.
0| System Alert| The product is not working properly. Check the error codes in
the appendix to understand the cause of the error and find the solution.
P| High Temperature Warning| The temperature of Infinity 1500 is too high.
Please place the product in an open area for cooling.
11| Low-Temperature Warning| The current battery temperature is low, and the
charging efficiency will be reduced. Keep
using the product. and the charging efficiency will return to normal as the
temperature rises.
r| Bluetooth Indicator| The product is connected to Bluetooth and can be
controlled remotely through the MyGroAPP.
S| Fan Status Indicator| The fan Is running to cool the product.
t| UPS Indicator| The product has turned on UPS mode to provide uninterrupted
power to your devices.
U| Wi.Fi Indicator| The product is connected to WI-Fi and can be controlled
remotely through the MyGroAPP.
How to Use
Before use, please put Infinity 1500 on a clean and flat ground to ensure that
the machine will not be in contact with liquid or tilted, and check whether
there are foreign objects on the body.
Product ON/OFF
A) To turn on the Infinity 1500, long press the power button until the screen
lights up.
B) To tum off the Infinity 1500, press and hold the power button until you
hear a beep and observe the “OFF*prompts on the screen.
LCD Screen
C) Short press the DC power button to turn on the DC output supply (including
all USB ports and car output port). You should hear a “beep” sound and observe
that the DC power indicator lights up.
D) To tum off the DC output power, short press the OC power button. You should
observe that the DC power indicator lights off. When the output power of a
single OC port exceeds the rated power below, the system will trigger an
overload alarm and cut off the DC output.
The maximum output power of a USB-A port is 12W
The maximum output power of a Fast Charge USB-A ports 18W
The maximum output power of a USB-C port is 60W.
AC Power ON/OFF:
E) To turn on the AC output supply, short press the AC power button, and you
will observe the AC power indicator lights on. Wait for 5 seconds to activate
the AC power supply, then you should be able to charge your equipment using AC
output ports.
F) Long press the AC power button for 6 seconds to change AC frequency mode
(S0HZ/60HZ).
The total output power of the AC output ports is up to 2000W (the sum of the
four ports). When the total output power exceeds the rated power, the product
will trigger overload protection, cut off the AC output and prompt an overload
alarm. Unplugging the AC load will clear the alarm and restore normal AC
output.
Wireless Charging
G) Wireless charging is activated when the DC power is turned on. You can
charge wirelessly by placing the device within the wireless charging range on
top of the product. This feature is only available for devices that support
wireless charging. You can check the wireless charging status by looking at
the LED indicators on the wireless charging panel. Slow breathing blue: your
device is being charged wirelessly.
Flashing sky blue: an error occurred during wireless charging
Steady green: wireless charging is ready, but no devices are detected.
How to Recharge
Notice before charging.
- This product supports wall charging, solar panel charging, and car charging.
- This product supports charging and discharging at the same time.
- Do not use a charging cable not officially designated by Growatt for charging. Otherwise, Growatt will not be responsible for any consequences.
- When charging, please make sure to place the machine away from liquids, flammables, and combustibles.
- If the products charged immediately after full-load discharge, over-temperature protection may be triggered for battery safety reasons. It typically takes 2-3 hours for the product to cool down before another charge.
- The product’s rechargeable temperature is 32F (0°C~40°C ) . Charging within the ideal charging ambient temperature of 50F~82F(10°C~28°C) can greatly extend the battery life.
t) AC Charging and Car Charging
The charging ports for the INFINITY 1500 locate on the left side of the
product. The charging port for the Infinity 1500 is on the left side of the
product. Please follow the instructions below to connect and recharge the
product.
a) AC Charging
b) Car Charging
II) PV Charging
The series and parallel connection methods of solar panels will be
explained here to ensure that you are connecting the solar panels correctly
for charging. If the product is damaged due to an incorrect connection not in
accordance with the instructions, Growaitt will not be responsible for the
free maintenance of the machine within the warranty period. The solar charging
ports for the Infinity 1500 located on the left side of the product. The
Infinity 1500 DC input range is 12V-100V. You must ensure that the input
voltage is within the specified range. When the input voltage exceeds 100V,
the excessive voltage may cause damage to the product, and the Infinity 1500
will trigger overvoltage protection. ®@ This product supports AC and solar
panel charging at the same time. The solar charging method is preferred, and
the AC charging method is used to supplement when the PV input power is
insufficient.
a) Connect with Growatt Solar Panels
You can charge the Infinity 1500 by connecting up to four 24V solar panels
in series or using eight 12V solar panels (two sets in parallel with each set
of 4 panels in sereis). Connect the MC4 connector on the solar panel to the
MC4-XT60 adapter cable, and supply power to the Infinity 1500 through the XT60
port on the side of the Infinity. When you need to connect two solar panels,
it is recommended to connect the two solar panels in parallel, and then use
the MC4-XT60 adapter cable to connect to the Infinity 1500 for charging.
Connecting to four 24V/200W solar panels in series
Connecting to eight24V/100W solar panels (two sets in parallel with each
set of 4 panels in series)
**Instructions for Advanced Features
**
I) UPS (Uninterruptible Power Supply)
The Infinity 1500 supports UPS (Uninterruptible Power Supply) function. In
UPS mode, the AC power comes from the grid, not the battery. When the power
grid is cut off, Infinity 1500 will automatically switch to battery power
supply mode within 20ms, providing a high stable power supply for your load.
a) UPS Use Guide
When using wall charging as the input method, turning on the AC output and
plugging in devices on AC ports will automatically activate the UPS mode.
Please connect the device according to the figure below to enable the UPS
function.
b) Precautions before using the UPS feature
- This function is a non-professional UPS function and does not support Om’s switching. Please do not connect it to equipment that is highly sensitive to uninterrupted power supply, or perform multiple tests before use.
- UPS only supports the use of electrical appliances below 2200W, and do not use other devices at the same time during use to avoid OVERLOAD protection.
- UPS function is only supported when one Infinity 1500 is running independently, and itis not available when multiple Infinity 1500s work in series.
- Growatt is not responsible for equipment failure or loss of data if the instructions are not followed.
II) Mul@-unit Expansion in Series
You can use AC adapters to connect up to three Infinity 1500s in series to get
a larger battery capacity. When you use this expansion method, you will need
to define one of the units as the master and the rest as slaves. You need to
connect the AC output port of the master unit to the AC input port of Slave 1,
then connect the AC output port of Slave 1 to the AC input port of Slave 2,
then plug the load device into the AC output port of Slave 2(as shown in the
figure below), and finally turn on the AC output power of all Infinity 1500 to
enable battery expansion.
When using this expansion method, make sure that each unit are fully charged,
otherwise, overload protection will be triggered. After use, it is recommended
to charge each unit separately to avoid excessive burden on the home grid.
How to connect to APP
1) Binding the Product with Your Device
When the product is connected to the APP for the first time, you need to use
Bluetooth pairing for network configuration.
Please get as close as possible to the product and make sure the phone is
within the Bluetooth coverage of the device.
- Download the “MyGro” APP from App Store or Google Play. Or you may download it from the official website http://www.growatiportable.com (For first-time users, you need to follow the instruction and complete account registration on the APP).
- You may choose either of the following ways to connect your portable power station: Remote WiFi Connection
a) Go to the Device page and click Add Device. Or select the “+” button at the top right of the page, then select Add Device.
b) Short press the WiFi Reset button to send Bluetooth & WiFi signals and connect with your mobile devices.
c) Follow the instruction on the APP and finish the rest of the settings.
Local Bluetooth Control
a) Go to the Device page and click Pair via Bluetooth. Or select the °+”
button at the top right of the page, then select Fast Pair.
b) Short press the WiFi Reset button to send Bluetooth & WiFi signals and
connect with your mobile devices.
¢) Follow the instruction on the APP and finish the rest of the settings.
d) Once you complete the connection setup, you may remotely control your
portable power station through local connection (Bluetooth) or remote
connection (WiFi).
Il) Re-binding the product with New Mobile Devices.
the device is already bound to a mobile device, you need to unbind the
product from the current device before rebinding it to the new mobile device.
After rebinding, you can use the new mobile device to remotely control the
product.
-
Unbind from the existing device.
Method 1: Unbind using APP
a) Go to Device, select the product from the device list to enter the product details, and then click ****to enter the setting page.
b) Click Remove Device and confirm.
Method 2: Reset Bluetooth/WiFi to
unbind
a) Press and hold the WiFi Reset button on the device for 3 seconds until you hear a beep. The device binding record is cleared successfully. -
After successfully unbinding the device, please log in to the APP on the new mobile device to bind the device. (Please refer to the steps in /. Binding the Product with Your Device) eetpoate speeds
Il) Use multiple mobile devices to control the product
lf multiple users need to remotely control the product, the master account
needs to authorize other micro accounts to allow other mobile devices to
control the product.
- Go to Device, select the product from the device list to enter the product details, and then click the © to enter the setting page.
- Select Share device, enter the account ID of the device to be shared and send a binding invitation.
- After the invited account accepts the invitation, the device is shared successfully.
- The master account unbinds the device, the associated shared account will be unbound simultaneously, and the device cannot be controlled remotely.
IV) Modifying your device power output
The default power output is set to be 1800W, and it’s allowed to be modified
to a maximum of 2000W in the app as illustrated below. Maximizing your power
output will cause extra heat which requires a faster fan speed for better
cooling.
How to Use
| Model | Infinity 1500. |
|---|---|
| Capacity | 1512Wh,30Ah |
| Dimensions. | 16.59.111.3in(418.7230287mm) |
| Net Weight | 36.38 Ibs(16.5Kg) |
Input ports
| AC Input | 100-120V~,60Hz.1500W MA |
|---|---|
| OC Input | 12V/24V,.12A MAX |
Output ports
| AC Output (X4) | 100V-120V, 60Hz, 2000W Max.(Surge 4000W) |
|---|---|
| Car Charger(X1) | 13.6V/10A,136W MAX |
| USB-A (X2) | 5V/2.4A,12W MAX |
| USB-A Fast Charge(X2) | 5V/2.4A,9V/2A,12V/1.5A |
| Type-C(X2) | 5V,9V,12V,15V,20V/3A 60W MAX |
| Wireless Charging | 5/7.5/10/15W |
Battery Information
| Battery Type | Lithium-ion |
|---|---|
| Lifecycle | >800cycles to 60% |
| Charging Temperature | 0~45°(32~113°F} |
| Discharging Temperature | -20~60°(-4~140°F) |
FAQ
Can I take Infinity 1500 on a plane?
No, you can’t. This product is a lithium battery product. According to
international air transport regulations, lithium battery products exceeding
100Wh cannot be carried on the plane.
Why does the Infinity 1500 not work properly when the total output power of
the device is within the rated power of the Infinity 1500?
First, please check whether the power of the product Is too low, and charge
the product in time. Secondly, check that the instantaneous power of the
equipment exceeds the instantaneous peak power of Infinity 1500. If, you
should use Growatt higher power products.
Why does the infinity 1500 make noise when in use?
The product adopts an air cooling system, and the built-in fan helps the
product to dissipate heat. A slight noise when the product is in use is
normal.
Will infinity 1500 automatically shut down?
Infinity 1500 supports power saving function. By default, the LCD display will
turn off after 5 minutes of inactivity, and will automatically shut down after
another 2 hours of inactivity. You can change the automatic screen-off and
automatic shutdown time via the MyGro APP.
How to clean infinity 15002 If the Infinity 1500 needs to be cleaned, please
wipe it with a dry, non-abrasive cloth or use a special cleaner for LCD
screens to achieve better cleaning results. Do not let water enter the inside
of the product, which may cause damage to the circuit or parts!
Error Codes
| Indicators | Problem | Description |
|---|
**** A00
| System Alert| Restart the portable power supply. If the problem persists after several attempts, please contact Growatt Customer Service for repair.
A01
| Fan Blockage| Please check if the fan is blocked. If there is a blockage, please turn off the machine and remove the blockage, then restart the product to return to normal. If the problem persists. please contact Growatt Customer Service for repair.
A02
| High Temperature Warning| Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally,
``A03
| Inverter Overload| The AC output is overloaded. Unplug the load(s) on the AC output ports) and keepthe total AC output power within 2000W to resume normal operation. Overloading for a long time may cause damage to the product.
**** A04
| Low Battery Voltage| The battery voltage is too low. Please recharge the battery in lime.
**** A05
| PV Over Voltage| PV input voltage is too high. Please check the status of the solar panel. If the output voltage of the solar panel is normal, please contact Growatt Customer Service for repair.
**** A06
| USB Output Overload| Please check the output power of your USB devices. Remove your USB device(s) if the output exceeds the maximum output of the US8 port(s).
A07
| Product Overload| The Infinity 1500 is overloaded. Unplug part or all of the loads and keep the total output within 2400W to resume normal operation.
A08
| PV board over temperature| Disconnect the solar panels from the portable power station to resume normal operation.
A9
| Discharge OverTemperature| Turn off the product and place It In an open area for 2-3 hours. After cooling. the product will continue to work normally,
A10
| High Battery Temperature| Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally.
A11
| Low Battery Temperature| Keep discharging the power station, the temperature will rise and the product will resume normal status. If the error persists. contact Growatt Customer Service for repair.
**** A02
| Car charging overcurrent| Please check whether the input meets the specification of car charging. Remove the car charger to resume normal operation.
F00
| System Failure| Restart the portable power supply. If the problem persists after several attempts. please contact the Growatt support team for repair.
F01
| Output ShortCircuit| Please check if there is a problem with the output loads. Remove the loads to resume normal operation. If the problem persists, please contact Growatt Customer Service for repair.
F02
| Product Over Temperature| Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally.
OVER LODE
F03
| Inverter Overload| Please make sure the total output power is within the
acceptable range. Remove the excess loads to resume normal operation. If the
problem persists, contact Growatt Customer Service for repair.
Indicators| Trousisssootins| Description
---|---|---
Unable to recharge Infinity 1500| 1.Check if the charging cable is not plugged
in popery.| Double check that the Interface of the charging cable is good
conntat.
2.Please check whether the Overload Protection button (next to the input
ports) is in the pop-up state.| Press the overload protection button.
3.Di dn’t find any of the problems above.| Contact Growatt Customer Service
for repair.
Infinity 1500 Is not powering my devices| 1. Check if the load(s) is not
plugged in properly.| Please make sure the load(s) is in good connection
with the output port(s).
2. Please check the AC/DC power indicator and see if the output power is not
turned on.| Press the AC/DC power button to turn onAC/DC output supply. You
should see the AC/DC indicator lights up once the output power is turned on.
3.Please check if the battery is too low.| Please recharge the INFINITY 1500
in time.
4.Please check if the device’ a startup power exceeds the surge peak of
Infinity 1500.| Please choose a model with a higher rated power.
5.DIdn’t find any of the problems above.| Contact Crowell Customer Service for
repair.
FCC COMPLIANCE STATEMENT:
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits
for a Clas B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to arvvida raseanahlea nrnatartinn against harmful
intarfaranra in 2 residential Pivewe Iceasvilawic Piveceuis agonists CUCU EU
LACUS CLS ue a TSSsIUCI IL installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient or relocate
the receiving antenna. Increase the separation between the equipment and
receiver. Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. Consult the dealer or an experienced
radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by
the part responsible for compliance could void the users authority to operate
the equipment.
FCC Radiation Exposure Statement The device has been evaluated to meet general
RF exposure requirements. The device can be used in mobile(min20cm) exposure
conditions.