Dimplex MARK1 Oil Filled Panel Radiator Instruction Manual

June 3, 2024
Dimplex

Dimplex MARK1 Oil Filled Panel Radiator Instruction Manual
Dimplex MARK1 Oil Filled Panel Radiator

Safety Instruction

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE.

IMPORTANT SAFETY ADVICE

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience or knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
  • Cleaning and user maintenance shall not be made by children without supervision.
  • Children of less than 3 years should be kept away unless continuously supervised.
  • Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
  • CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
  • WARNING: In order to avoid overheating, do not cover the heater.
  • DO NOT use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
  • CAUTION:   In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer or connected to a circuit that is regularly switched on and off by the utility
  • IMPORTANT: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • This heater is filled with a precise quantity of special oil. Repairs requiring the opening of the oil container are only to be made by the manufacturer or service agent who should be contacted if there is an oil leak.
  • When scrapping the heater, follow the regulations concerning the disposal of oil.
  • DO NOT COVER THE RADIATOR or place material or garments on it, or obstruct the air circulation around the radiator, for example with the curtains or furniture, as this could cause overheating and a fire risk.
  • The radiator complies with stringent safety standards but to ensure efficient operation
  • SURFACES OF THE RADIATOR WILL BECOME HOT AND CONTACT WITH THESE AREAS SHOULD BE AVOIDED.
  • If young children, the aged or infirm are likely to be left in the vicinity of the heater, we advise that adequate precautions should be taken. We recommend that a guard be fitted to ensure contact with the heater is avoided and objects cannot be inserted into the product.
  • For further information, please contact our guard supplier direct on Tel. No. 020 7987 1184, or in case of difficulty or for further advice contact the Customer Helpline.
  • DO NOT use the radiator if it has been dropped or damaged or the mains lead has been damaged, until it has been examined by a qualified engineer.
  • DO NOT use the radiator if it develops an oil leak. Unplug the radiator and contact your supplier or our Customer Help Line.

This guide is for quick reference only
To view the full manual, please scan this QR code using your Smartphone or visit the product page at www.dimplex.co.uk
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Dimensions

Model(s) Watt A B C D
B075E 750 570mm 659mm 405mm 527mm
C100E 1000 840mm 659mm 675mm 527mm
D150E 1500 1105mm 659mm 940mm 527mm
E200E 2000 1373mm 659mm 1208mm 527mm

Dimensions

Energy Related Product Directive

This product complies with Lot20 of the Energy Efficiency Directive (2015/1188)

Type of heat output/ room temperature control

With electronic room temperature control| Yes
Electronic room temperature control plus week timer| Yes
With open window detection| Yes
With adaptive start control| Yes
Model Identifier(s):| B075E| C100E| D150E| E200E
---|---|---|---|---
Nominal heat output| Pnom| 0.75 kW| 1 kW| 1.25 kW| 1.5 kW
Height (mm)| | 659| 659| 659| 659
Width (mm)| | 570| 840| 1105| 1373
Depth (mm)| | 50| 50| 50| 50
Minimum heat

output (indicative)

| P min| 0.75 kW| 1.00 kW| 1.25 kW| 1.5 kW
Maximum continuous heat output| P max, c| 0.75 kW| 1.00 kW| 1.25 kW| 1.5 kW
Auxiliary electricity Consumption
At nominal heat output| el max| 0.00| 0.00| 0.00| 0.00
At minimum heat output| el min| 0.00| 0.00| 0.00| 0.00
In standby mode| el SB| <0.0005| <0.0005| <0.0005| <0.0005
With open window detection| | Yes|
With adaptive start control| Yes

General Information

Please read the instructions closely before first using the product.
This heater may be used wall-mounted or freestanding. The necessary wall mounting brackets are provided with the product as a standard. The feet screws can be bought separately as an accessory.
It should only be operated when in the upright position as shown – see Fig.1a and Fig.1b. All models are IP20 rated. Before connecting the heater check that the supply voltage is the same as that stated on the heater.

Wall Mounting

IMPORTANT: The radiator must only be mounted using the kit supplied
WARNING:   This product is heavy and care should be taken in installation

Select a suitable position on a wall, near to a mains power outlet. The radiator should not be mounted closer than 75mm from the floor – see Fig. 2 (to enable cleaning), or adjacent side walls. Ensure at least 305mm clear space between the radiator and any overhanging shelf. It should not be mounted closer than 1 meter from the ceiling.

  • STEP 1: Check that you have all the necessary components:

    • 2 x Bottom wall brackets
    • 2 x Top wall brackets
    • 2 x Radiator securing brackets
    • 2 x Self-tapping screws.
  • STEP 2: Using a straight edge, draw a horizontal line (see ‘Y’ in Fig. 2) for the bottom brackets at the required mounting height from the floor.
    NOTE: The bottom of the radiator must not be less than 75mm from the floor.
    To achieve this the top edge of the bottom brackets must be at least 160mm from the floor – see Fig 2. On this line, mark off the fixing centers according to model – see `C’ in the table in Fig. 2 and Fig.3
    Place the bottom brackets centrally over these centers with the top row of holes on the line, and mark the fixing hole positions – see Fig. 3.

  • STEP 3: Drill the holes and fit wall plugs. Screw the bottom brackets in position – see Fig. 3.
    STEP 4: Measure dimension D in Fig. 2 according to model, from the top of the bottom brackets and draw a horizontal line. Mark off the fixing center’s for the top brackets in line with the bottom brackets. Place each top bracket on the line and mark the fixing holes – see Fig. 4. Drill and plug the wall and fix the top brackets in place.

  • STEP 5: Place the radiator on the bottom brackets, then fit each securing bracket to the top of the radiator and secure it with the self-tapping screw provided – see Fig. 5.
    Check that the radiator is securely fixed to the wall
    Wall Mounting
    Wall Mounting

Quick Start Guide

IMPORTANT: Please register your product without delay. Simply scan this QR code using your smartphone, or go to https://www.dimplex.co.uk/register.
If you do not have access to the internet, please call us on 0344 879 3588

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How does the heater control work?

The control allows you to choose when you want heat and at what temperature. When using a timer mode (see below) will display on the home screen to tell you when the heater is maintaining the temperature displayed. The current time will be displayed when the heater is outside of a timed heating period.
When Manual, Schedule or    Frost modes are being used the heater will always maintain the temperature shown on the home screen.

Set the Time
To set the date and time on the heater, press Menu, then press Up three times to highlight the Date & time Icon, press Enter. Use the Down and Up to increase/ decrease the hour, press Enter to confirm. Repeat this process to set the minutes, Day, Month and Year. Press Enter to confirm and return to home screen.

Set the Temperature
The temperature shown on the display is the target room temperature known as Setpoint. This is the temperature that the heater will maintain during the heating periods. If the room temperature is above this temperature then the heater will not operate. The heater leaves the factory with this temperature set at 21o C which represents a typical comfortable room temperature. If you require a different room temperature then press either Down or Up until the display shows the temperature you require

Your heater comes pre-programmed with four heating periods. These periods set the time and temperature at which the heater operates in Comfort ON mode.
These four periods are:

  • P1: 07:00 – 09:00 21o C
  • P2: 10:00 – 12:00 7o C
  • P3: 13:00 – 15:00 7o C
  • P4: 17:00 – 21:00 21o
  • P4: 17:00 – 21:00 21o C

Child Lock
If you need to lock the controls so that the settings cannot be changed then activate the Child Lock. To lock the controls press and hold both the Back button and Enter button together for 3 seconds. The Lock icon will appear on the screen. To unlock repeat the action by pressing both the Back button and Enter for three seconds.

Advance
Sometimes you may be at home when you had not planned to be or need to leave when you had planned to have heating on. You can change the way you use your heating temporarily; this temporary change is achieved using the Advance function.

When a timer has been selected, the Advance function allows you to begin the next period early. If the heater is in a Comfort Off period and you want heat – press the Advance button. The Advance icon will be displayed on the screen. If the heater is in the Comfort On and you don’t want heat, press the Advance button and it will go off until the beginning of the next Comfort On Period.

The controls are located on the top of the heater. The heater is fitted with an adjustable electronic controller consisting of a display screen and six touch sensitive buttons:

  • Adaptive Start
  • Open Window
  • Lock
  • Sound
  • Connectivity
  • Schedule
  • Manual Mode
  •  Frost Protec
  •  Set Time & Date
  • Advance
  1. Back Button
  2. Menu Button
  3. Advance Button
  4. Up & Down
  5. Enter
  6. Indicator “ON”
  7. Days of the Week
  8. Display Screen
  9. Indicator “OFF”
    Overview

CONTROLLER BATTERY REPLACEMENT

  • Battery power will only be used when there is no power to the unit.
  • Expected battery life is 5 years.
  • Should you need to replace the battery, please use a CR 2032 3V button cell.

Your Guarantee

To view the full guarantee terms and conditions scan this QR code using your smartphone or go to https://www.gdhv.co.uk/guarantee-terms-and-conditions.
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Your Product is manufactured by Glen Dimplex UK operating as Glen Dimplex Heating & Ventilation. GDHV designs and manufactures products to ensure they deliver reliable service for normal use in domestic dwellings and, where specified by us, in light commercial premises.
GDHV products are individually tested before leaving the factory, Your product comes with a 2 year parts and labor guarantee for repair or replacement of faulty goods and/or partial refund in the event that a repair or replacement is not available.

Your guarantee is provided by Glen Dimplex UK Ltd operating as Glen Dimplex Heating & Ventilation Ltd, Millbrook House, Grange Drive, Southampton SO30 2DF. Terms and conditions apply.
The GDHV guarantee does not in any way diminish or affect your statutory consumer rights in connection with your product.
If you experience a problem with your product during or after the guarantee period, visit our online help center: https://www.dimplex.co.uk/gdhv-help- centre

If you cannot solve your issue online, contact the customer care team on 0344 879 3588
Please note that when you contact us you will need to provide the model and serial number of your product and a description of the fault which has occurred.

Why Register Your Products With Us?

IconFaster Customer Service

Once you have registered your product, our customer service team will be able to quickly access your details when you contact us, allowing them to help you sooner.

IconGuarantee Management

Upon registration, you will receive a confirmation email including a summary of your product guarantee, a copy of our terms and conditions and a copy of your proof of purchase (optional).

IconProduct Recall Notification

If your product is registered you will automatically be contacted with applicable safety notifications, or in the unlikely event of a product recall.

Please register your product with us within 28 days of date of purchase to enable us to provide efficient customer service if you need to contact us, to contact you in the event of a product or safety update, to extend your guarantee where applicable, and, if you choose, to send you additional information about our products and services.

Register your product at https://www.gdhv.co.uk/register, or if you do not have access to the internet, call us on 0344 879 3588.

On registering you will automatically receive a copy of the terms and conditions of your guarantee, which can also be downloaded at any time from https://www.gdhv.co.uk/guarantee-terms-and-conditions. If you do not have access to the internet, call us on 0344 879 3588 and we will send them to you by post.

Recycling

For electrical products sold within the European Community. At the end of the electrical product’s useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country. Batteries should be disposed of or recycled in accordance with WEEE Directive 2012/19/EU. Packaging should be recycled where possible.

Customer Support

Customer Helpline : 0344 879 3588
www. dimplex.co.uk
Glen Dimplex Heating & Ventilation
Millbrook House, Grange Drive, Hedge End, Southampton SO30 2DF
© Glen Dimplex UK Limited. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex
This product complies with the European Safety Standards EN60335:2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014:1,
EN55014:2, EN61000:3-2 and EN61000:3-3 which cover the essential requirements of EMC Directive 2014/30/EU and the LVD Directive 2014/35/EU.

References

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