sylvan SL39E Smart Lock User Manual

: June 3, 2024
: sylvan

sylvan SL39E Smart Lock

Special Attention

Mechanical keys please keep outdoor, just in case keys are required to unlock door in low power conditions
Please replace for the battery when low wattage alarm. (check app status)
Reading this manual carefully before installation, and keep it for future reference.

Thank you for choosing our Sylvan Smart Lock, as with all Smart Locks there are a few key tips that will ensure your Smart Lock meets your expectations.

Good quality Alkaline batteries should always be used
The supplied rubber boot must be installed, however smart locks are not suitable for use on a tongue and groove door, water can penetrate the lock via a grove.
The lock must be mounted onto a flat surface and must have protection from the rain
This lock is not suitable for the use on a gate

Introduction

Lock structure

Packing List

Check the following drawing to check whether the package contains all the parts

NO	Name	Qty		NO	Name
1	Front Panel	1	9	Screw Stubs:M4*30mm	3
2	Back Panel	1	10	Screw Stubs:M4*40mm	3
3	Mortise	1	11	Mortise Screws:M4*25mm

(For Wooden Door)

| 4
4| Card| 3| 12| Mortise Screws:M5*10mm

(For Aluminum Door)

| 4
5| Mechanical Key| 2| 13| M4*10mm Screws

For Fixing Back Panel

| 4
6| Waterproof Rubber

Plate

| 2| 14| M430mm Screw| 3
7| User Manual| 1| 15| M450mm Screw| 3
8| Strike&Strike Box| 1+1| 16| |

Specifications

Initialization

Long press the reset button located on the battery compartment side of the lock for approx 5 seconds, input 000#, the initialization is successful when the buzzer beeps twice.

Installation

Confirm opening direction

! IMPORTANT !

Installation Diagram

Step1 Install Mortise

| Step2 Install Screws Casing and Water Rubber Plate
---|---
| **
vStep3 Install Front Panel| Step4 Fixed Front Panel and Water R Plate**

IMPORTANT ** Note: Spindle may need to be cut down for narrow
SPINDLE MUST ** doors. This should be
BE INSTALLED done using a hacksaw ensuring enough length
HORIZONTAL ** to engage correctly into deadbolt hub.
IMPORTANT DEADBOLT MUST BE RETRACTED DURING INSTALL**

Operation

Registration

The software (iOS version) can be downloaded from the app store, and the Android version can be downloaded from the application store of Google play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi.

Connect lock to the phone

Please scan the QR code to download the app
You can also search for TTLock in the APP store(Google Play)to download
Register a new account (phone number or email) or login with an existing account.
Touch the lock screen to light, click “+ Add Lock”
The lock nearby will appear on the phone screen, Click “+”
Re-name the lock
The lock added successfully

TTlock users can register the account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to user’s mobile phone or email, and the registration will be successful after the verification.

Add locks

TTLock supports multiple types of lock devices. The lock needs to be added by the app after entering the add mode. Generally, a lock that has not been added, as long as the lock keyboard is touched, it will enter the add mode. The default password is 123456 if not added by the phone

User Management

Bluetooth management
Make sure there is no problem with Bluetooth communication. After connecting the phone to the door lock as above, Click ” “to unlock.(the phone is within 5meters from the door lock)

Setting Passcode
Passcodes are also a way to unlock. After entering the passcode on the locked keyboard, press the unlock button in the lower right corner to unlock. Passcodes are divided into permanent, time-limited, single, clear, cycle, and custom.(You can share the Passcode to other user via WeChat SMS Email Messenger WhatsApp)

Send e-Key
Click on the ” ” as shown in figure, you can send the eKey to other users of TTlock to authorize the unlock(the receiver must be download the APP and set up an account) Select e-key format (Timed, permanent, One-time, Recurring) Enter recipient’s account of TTlock,set the name and effective time of the eKey, Can choose to allow remote unlocking or disallowing, authorized administrator or not authorized, as shown in figure Send The recipient’s account has Bluetooth unlock permission

Add card
Supports opening doors through various IC cards. Before an IC card is used to open the door, it needs to be added first. The adding process needs to be perform ed by the app beside the lock.The validity period of the IC can be set, it can be per manent, or it can be limited in time. sylvan-SL39E-Smart-
Lock-16

e-Key management
Click “ “ The manager can delete ekey, reset ekey, send and adjust the ekey, meanwhile he can search the lock record.

Passcode management
Click ” ” .All generated passwords can be viewed and managed in the password management module. This includes a password change, password deletion, password reset, and password unlock record.

Unlock records
Click ” “you can query your unlock record as shown in figure

Gateway management(Optional)

The TT lock is directly connected via Bluetooth, that is why it is not attacked by the network. The gateway is a bridge between smart locks and home WIFI networks. Through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record. Meanwhile, it can remotely delete and modify the password.
Add Gateway sylvan-SL39E-Smart-Lock-18

Electronic Locking Button

If you want to have the Secure Electronic Locking function, first turn on “privacy lock” on the app
When the button is depressed, it is in the locked state and can only be unlocked through the administrator app or mechanical key.

FAQ

How to read operation records? In the Records of the main interface. .
Why can’t I unlock it after open the passage mode| You need to perform an unlock verification in any method, than the passage mode will take effect.
What is the purpose of Auto Lock| You can set how long to lock after unlocking
Alkaline batteries must be used.
Do not use Lithium Batteries.| a)   In this case, first check that the positive and negative terminals of the battery have been installed upside down, whether the battery has enough power
b)   Remove the back panel and see if it’s connected.
c)    To eliminate the above situation, you need to remove the lock ,check whether the wires of the lock body are squeezed, and the re-wire.
6   What is the reason why the smart lock consumes fast power?| a)   Large standby power consumption
b)   Short circuit
7   There is no response to pressing the code on outside the door, and there is unlock normally on inside the door, but the verification is normal, and the motor is normal.| It may be the handing direction on the clutch was error, please check correction. (see installation page)
8   How many times will the password be locked? How long is it locked?| Enter the wrong password more than 5 times in a row, the keyboard is locked for 5 minutes Other ways to can open the door