sylvan SL35E Electronic Lock User Manual

Electronic Lock
User Manual – SL35E

Special Attention:

• This lock has a mechanical key override from the outside. Please ensure keys are kept in a safe place in case of complete battery failure. This key can be used to access the door from the outside.
• Please replace the battery when low battery alarm activates.
•  Please read this instruction manual fully before installing.

Introduction

Lock Structure

Packing List

Specifications

Suitable for
models| SL35E| Doors
Applicable| Aluminum Door
Wooden Door
---|---|---|---
Materials| Handle: SS304
Panel: SS304| Working
Voltage| 35-65mm
Lock Weight| 3KG| Door Thickness| 35-65mm
Unlocking Way| Bluetooth
Fingerprint(option)
Password Card
Mechanical key
Gateway(option)| Data Capacity| Fingerprint: 200
Password: 150
Card: 150
Color| Silver
Black| Working
Temperature| -10°C – 55°C
Low Wattage
Alarm| Less than 4.8v| Working
Humidity| 0-95%

SYSTEM INITIALISATION
Open the cover plate of the front panel, long press and hold the “Reset” button on the back panel for 5s, press “000#”, and the
initialisation is complete

Installation

Turn the Handle

Notice: Adjust the handle according to the direction you open the door.
Outside handle:

1. From the back face of the lock, loosen the inner hexagon screw of the handle in a clockwise direction.
2. Remove the handle
3. After adjusting the direction of the handle, insert it into the handle seat and re-lock the hexagon screw of the handle to complete the turning.

Inside handle:

1. Turn the handle on the back panel, Loosen the inner hexagon screw  of the handle counterclockwise
2. Remove the handle
3. After adjusting the direction of the handle, insert it into the handle seat and re-lock the hexagon screw of the handle to complete the turning.

Installation Diagram

Step 1: Install Mortice
Using drilling template provides

Step 2: Install Spindle

IMPORTANT:
If the handle points to the left,
Turn the triangle point to the left.
If the handle points to the right,
Turn the triangle point to the right.

Insert the split pin into the hole and bend its front end to fix to the square shaft.
Step 3: Install Sliding Screw Casing
Adjust upper through-bolt fixing from 55-100mm from the spindle by sliding the screw casing far from the square shaft. Depending on the location of the hole drilling or the old door hole. Slot T-Screw in the back face of the lock. When incorrect position, tighten depending on hole position indoor.

Step 4: Connect Front and Back Panel Wires

Step 5: Install Back Panel Step 6: Install Batteries

Operation

Registration

http://a.app.qq.com/o/simple.jsp?pkgname=com.tongtongsuo.app&fromcase=40003

The software (iOS version) can be downloaded from the app store, and the Android version can be downloaded from the application store of Google play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi.

Connect lock to Device

1. Please scan the QR code to download the app
2. You can also search for TTLock in the APP store (Google Play) to download
3. Register a new account (phone number or email) or login with an existing account.
4. Touch the lock screen to light, click “+ Add Lock” 6) The lock nearby will appear on the phone screen, Click “+”
5. Re-name the lock
6. The lock was added successfully

TTlock users can register their account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to the user’s mobile phone or email, and the registration will be successful after the verification.

Add Locks

TTLock supports multiple types of lock devices. The lock needs to be added by the app after entering the add mode. Generally, a lock that has not been added, as long as the lock keyboard is touched, it will enter the add mode. The default password is 123456  of not added by the phone

User Management

1. Bluetooth Management
   Make sure there is no problem with Bluetooth communication. After connecting the phone to the door lock as above, Click “ “to unlock. (the phone is within 5meters from the door lock)

2. Setting Passcode
   Passcodes are also a way to unlock. After entering the passcode on the locked keyboard, press the unlock button in the lower right corner to unlock. Passcodes are divided into permanent, time-limited, single, clear, cycle, and custom.(You can share the  Passcode to another user via WeChat, SMS, Email, Messenger, WhatsApp)

3. Send E-Key
   Click on the “ “ as shown in the figure, you can send the eKey to other users of TTlock to authorize the unlock(the receiver must download the APP and set up an account, Select e-key format (Timed, permanent, One-time, Recurring). Enter recipient’s account of TTlock set the name and effective time of the key, Can choose to allow remote unlocking or disallowing, authorized administrator or not authorized, as shown in figure “Send” The recipient’s account has Bluetooth unlock permission

4. Add Card
   Supports opening doors through various IC cards. Before an IC card is used to open the door, it needs to be added first. The adding process needs to be performed by the app besides the lock. The validity period of the IC can be set, it can be permanent, or it can be limited in time.

5. Add fingerprint
   The function that a fingerprint can be used to open a door is that it needs to be added first. The adding process needs to be performed by the APP beside the lock. The fingerprint expiration date can be set, it can be permanent, or it can be limited. After setting, you can modify its validity period.

6. e-Key management
   Click “eKeys“ The manager can delete ekey, reset key, send and adjust the key, meanwhile he can search the lock record.

7. Passcode Management
   Click “ Passcodes“. All generated passwords can be viewed and managed in the password management module. This includes a password change, password deletion, password reset, and password unlock the record.

8. Unlock Records
   Click “Records“ you can query your unlock record as shown in the figure.

Gateway Management (optional)

The TT lock is directly connected via Bluetooth, so is not able to be hacked. The gateway is a bridge between smart locks and home WIFI networks. Through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record. Meanwhile, it can remotely delete and modify the password.

1. Add Gateway
2. Manual
   After a short period of time, you can see which locks are in their coverage in the app. Once the lock is bound to the gateway, the lock can be managed through the gateway.

FAQ

1. How to read operation records?	In the Records of the main interface..

2. Why can’t I unlock it after opening the passage mode| You need to perform an unlock verification in any method. than the passage mode will take effect.
3. What is the purpose of Auto-Lock| You can set how long to lock after unlocking
4. After installation, touch sensing keyboard, screen no respond| a)In this case. first check that the positive and negative electrodes of the battery have been installed upside down. whether the battery has enough power
   b)Remove the back panel and see if it’s connected.
   c)To eliminate the above situation. you need to remove the lock .check whether the wires of the lock body are squeezed. and the re-wire.
5. Unable to register fingerprint| Check fingers for dirt or wear. check the fingerprint head on the lock for dirt and oil stains. etc.
   Check to see if the fingerprint is working properly (Press to see if there is any responses.
6. What is the reason why the smart lock consumes fast power?| a)Large standby power consumption
   b)Short circuit
7. There is no response to pressing the handle on outside the door, and there is unlock normally on inside the door, but the verification is normal, and the motor is normal.| It may be the triangle direction on the clutch. please check fixing was positioned correctly as per fitting instructions.
8. How many times will the passcode be locked? How long is it locked?| Enter the wrong password more than 5 times in a row. the keyboard is locked for 5 mins. Other ways to can open the door

PRODUCT WARRANTY

Customer Name:………..
Customer Phone:…………..
Purchase Date:………….
Store Name:……………
Receipt #:…………….
Product Name:…………..
Product Model:……….

Note:

1. Please keep this card so that you can use it when you need warranty service.
2. We provide you with a two-year warranty from the date of purchase.

127 Diana Drive
Glenfield
Auckland 0627
Ph: +64 9 444 5359
Email: [email protected]
Web: www.sylvan.co.nz
www.sylvan.co.nz

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