HARVEST NQDR Media Decoder User Manual
- June 3, 2024
- Harvest
Table of Contents
HARVEST NQDR Media Decoder
Information for your safety
The device should only be serviced and maintained by qualified service personnel. Improper repair work can be dangerous. Do not attempt to service this product yourself. Tampering with this device may result in injury, fire, or electric shock. Be sure to use the specified power source for the device. Connection to an improper power source may cause fire or electric shock.
Operation Safety
Before using the product, ensure all cables are not damaged and connected
correctly. If you notice any damage, contact the support team immediately.
- To avoid short circuits, keep metal or static objects away from the device.
- Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet.
- Operating environment temperature and humidity:
- Temperature: Operating: 0 °C to 35 °C Storage: -20 °C to 65 °C Humidity (non-condensing):
- Operating: 0% to 90% Storage: 0% to 95%
- Unplug the device from the power outlet before cleaning. Do not use liquid or aerosol cleaners.
- Contact the support team support@harvest-tech.com.au if you encounter technical problems with the product.
Symbols
- Warning or caution to prevent injury or death, or damage to property.
- Extra notes on the topic or steps of the instructions being outlined.
- Further information to content outside the scope of the user guide.
- Extra pointers or suggestions in executing instructions.
Contact and Support
User
Resources
support@harvest-tech.com.au
Harvest Technology Pty Ltd 7 Turner Avenue, Technology Park Bentley WA 6102,
Australia www.harvest.technology
Disclaimer and Copyright
Whilst Harvest Technology will endeavor to keep the information in this user
guide up to date, Harvest Technology makes no representations or warranties of
any kind, express or implied about the completeness, accuracy, reliability,
suitability or availability with respect to the user guide or the information,
products, services or related graphics contained in the user guide, website or
any other media for any purpose. The information contained in this document is
believed to be accurate at the time of release, however, Harvest Technology
cannot assume responsibility for any consequences resulting from the use
thereof. Harvest Technology reserves the right to make changes to any of its
products and associated documentation at any time without notice. Harvest
Technology does not assume any responsibility or liability arising out of the
application or use of any of its products or associated documentation. Any
decisions you make after reading the user guide or other material are your
responsibility and Harvest Technology cannot be held liable for anything you
choose to do. Any reliance you place on such material is therefore strictly at
your own risk. Harvest Technology products, including all hardware, software
and associated documentation is subject to international copyright laws. The
purchase of, or use of this product convey a license under any patent rights,
copyrights, trademark rights, or any other intellectual property rights from
Harvest Technology.
Warranty
The warranty for this product can be found online at: https://harvest.technology/terms-and-conditions/
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the user manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required
to correct the interference at their own expense. Changes or modifications not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment. In order to maintain compliance
with compliance regulations, shielded HDMI cables must be used with this
equipment
CE/UKCA Compliance Statement
Marking by the (CE) and (UKCA) symbol indicates compliance of this device with
the applicable directives of the European Community and meets or exceeds the
following technical standards. · Directive 2014/30/EU – Electromagnetic
Compatibility · Directive 2014/35/EU – Low Voltage · Directive 2011/65/EU –
RoHS, restriction of the use of certain hazardous substances in electrical and
electronic equipment Warning: Operation of this equipment is not intended for
a residential environment and could cause radio interference.
Overview
The Nodestream RiS Quad Decoder (NQDR) provides Decoding of up to four HD
video sources and frame synchronous serial data, from an RiS Encoder at a
remote location.
Feature Summary
- HD video and data over lowquality satellite networks
- Real-time monitoring of bandwidth utilization with bit rate and latency
- System capable of 4 x 60fps at 1080p
- Frame synchronous serial data
Video and frame synchronous data streaming solution
Front Panel
Rear Panel
Connections
The NQDR is supplied with a Quick Start Guide for installation. See the User Resources on the last page for access.
RTP Video Output
RTP output enables viewing of the decoded video stream from a network
connected device.
- Ensure target machine is on the same network
- See Deliverer user manual for further information regarding setup and configuration
- System frame rate is restricted to 30fps when RTP output is in use.
Serial Data
RS232 serial data can be output from the NQDR via the D9 serial port or UDP over Ethernet.
Recommended port settings
- Baud Rate : 9600bps
- Data Bits : 8
- Stop Bits : 1
- Parity : None
- Flow Control : None
Port Pinout
- 1 : Rx
- 2 : Tx
- 5 : GND
- When connecting serial data to an established video stream connection, the connection MUST be restarted
- Data string requires LF (line feed) termination
- UDP Serial output requires configuration via the Deliverer application
Serial data can be verified on the Decoder by toggling onscreen information. See “Deliverer Manual” for further information.
Configuration
The NQDR is configured via the Web UI. The Web UI allows the user to view device information and status, configure network settings and perform system related tasks. The device is shipped in a “factory default” state. Settings must be configured to enable use on the customers RiS network.
Access
The Web UI can be accessed via a web browser or locally on the device.
Web Browser
- Connect the NQDR device to your LAN via the Ethernet port and power the device
- Navigate to the device from a web browser by entering the IP in the address bar
- The device is set to DHCP by default.
- The IP address can be identified by use of a suitable IP scanning tool. Serial number and/or MAC
address should be displayed (PC must be on the same network)
Access via the Device
- Connect LAN, monitor, keyboard/mouse and power the device
- Once the device has booted, double click the “RiS configuration” icon on the desktop or hold CTRL and press ~ if the application starts
Initial Login
- Access the device Web UI configuration utility via a web browser or the device.
- Login with the following User: admin , Password: admin
- Enter a new password
Dashboard
Following initial login, the user will be presented with the WebUI dashboard.
The following information and configuration is provided
Device
- Uptime Information
- Select interface from drop down
- Current network status & information
Testing
- Network connection upload & download speed tests
- Ping a device on the network (helpful for network diagnostics)
Configuration
- See next section
Reboot
- To reboot the device, select the reboot icon from the top right of any screen and select Confirm
Network Configuration
RiS devices communicate over a customers “closed” network, ensuring stable and secure transmission of sensitive data. Device network adapters require IPv4 configuration.
Firewall Settings
The following port numbers MUST be set to open on customer network devices
where applicable Video & data streaming, device control & connection
management
- UDP – 2100 to 2200 Device to device communication
- UDP – 2025 & 2026 · TCP – 2020
Ethernet connections will take preference over WiFi. Disable or unplug Ethernet cable if WiFi connection is preferred Current network settings can be viewed from LHS of the dashboard
Ethernet
- Select the Ethernet adapter from the drop down list in the top right of the window
- Name the interface (optional) and select enabled then Save Changes
- Select the IP Settings tab, then manual from the drop down
- Enter network settings as provided by your Network Administrator and select Save
Ethernet connections MUST be reset for settings to take effect by
- Disconnecting and reconnecting the Ethernet cable
- Enabling then disabling the connection from the interface settings
- Power cycling the device
WiFi (with optional USB adapter)
- Select the WiFi adapter from the drop down list in the top right of the window
- Name the interface (optional) and select enabled then Save Changes
- Select the Wireless tab, then manual from the drop down
- Select from the available networks then Connect or manually enter details then Join Network
- Select the IP Settings tab
- Enter network settings as provided by your Network Administrator and select Save
System Settings
Version Control
- Software versions currently installed and resource usage
Update Password
- Enter details and select Update
Factory Reset
- Select to set the device to factory defaults (user and network settings)
- Select Confirm or Cancel when prompted
Support
- Select to enable/disable remote access to a support specialist
Remote support will remain enabled. Ensure to disable when not required.
Diagnostics
Network
- Network connection information
- Select interface from drop down Software
- Software versions currently installed and resource usage
CPU
- Current CPU usage and temperature
Memory & Other
- Information on other system resources
Deliverer
RiS device connection management and configuration is performed using the
Deliverer application.
Deliverer User Manual
Refer to the Deliverer User Manual for additional information.
Appendix
Technical Specifications
Hardware
Physical dimensions
Weight
Power
| 440 (W) x 132 (H) x 380 (D) mm
8.2 kg
Power supply: 100-240VAC 47/63Hz
Power consumption (operating): 150W Power consumption (idle): 100W
---|---
Environmental
Temperature
Humidity
| Operating: 0 °C to 35 °C
Storage: -20 °C to 65 °C
Operating: 0% to 90% (non-condensing) Storage: 0% to 95% (non-condensing)
Video
Output
| 4 x Mini DisplayPort 1.4
Max resolution 4096×2160 @ 60Hz
Other
Ethernet
WiFi
Serial
Front Ports
Rear Ports
| 1 x 1Gbps Ethernet
802.11ac 2.4GHz/5GHz WiFi (when supplied with optional adapter)
1 x 9-pin D male, RS-232
2 x USB type-A ports
6 x USB type-A ports
3.5mm audio
Line in
Line out
Mic in
1 x HDMI (not used)
1 x DisplayPort (not used)
1 x PS/2 mouse/keyboard port (legacy)
Troubleshooting
System
Network
Video
Harvest Technology Pty Ltd 7 Turner Ave, Technology Park Bentley WA 6102,
Australia
www.harvest.technology
All rights reserved. This document is the property of Harvest Technology Pty Ltd. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopy, recording or otherwise without the written consent of the Managing Director of Harvest Technology Pty Ltd.