INNOCN 34C1Q 34 Inch WQHD 3440x1440p Ultrawide Computer Art Monitor User Manual

: June 3, 2024
: INNOCN

Table of Contents

INNOCN 34C1Q 34 Inch WQHD 3440x1440p Ultrawide Computer Art Monitor
Precautions
Package Content
Installation
Adjustment of monitor
Instructions for use
- Description of buttons
OSD menu
- Menu description
Specification
German Rhine TÜV Low Blue Light Certification
Common Troubleshooting
Warranty Information
Contact us
Documents / Resources

INNOCN 34C1Q 34 Inch WQHD 3440x1440p Ultrawide Computer Art Monitor

Precautions

Before using this product, please read this User Manual carefully and keep it well

Keep the monitor away from water sources or damp places, such as bathrooms, kitchens, basements and swimming pools.
Make sure the monitor is placed on a ﬂat surface. If the monitor falls down, it may cause human injury or device damage.
Store and use the monitor in a cool, dry and well-ventilated place, and keep it away from emission and heat sources.
Do not cover or block the vent hole in the rear casing, and do not use the product on a bed, sofa, blanket or similar objects.
The range of the supply voltage of the monitor is printed on the label on the rear casing. If it is impossible to determine the supply voltage, please consult the distributor or local power company.
If the monitor will not be used for a long period, please cut oﬀ the power supply to avoid electric shock in rainy days and damage due to abnormal supply voltage.
Please use a reliable grounded socket, Do not overload the socket, or it may cause ﬁre or electric shock.
Do not put foreign matters into the monitor, or it may cause short circuits resulting ﬁre or electric shock.
Do not disassemble or repair this product by self to avoid electric shock. If faults occur, please contact the after-sales service directly.
Do not pull or twist the power cable forcedly.
There is a polarizer layer (not a protective ﬁlm) on the surface of the screen. Do not peel it oﬀ, or the product may be damaged and the warranty will be invalid.

Package Content

Packing list

Please check that the package of the monitor contains all parts. If any part is lost, please contact the distributor.
The color and shape of parts may vary with models. Figures in this User Manual are for reference only.
Cables supplied may vary with purchased products. Figures in this User Manual are for reference only.

Installation

Installation of base

Open the carton package, take out the upper and lower foam covers and put them ﬂat on the table top.
Take oﬀ the top cover of Polylong, take out the body bag and put the body back into the original bottom cover of Baolong.
Take out the bracket and base, and tighten the manual screws on the base after assembly.
Insert the hook at the front end of the shaft of the lifting bracket into the bayonet of the rear shell obliquely, and gently press the tail end perpendicular to the surface of the rear shell, so that the lock of the lifting bracket can be buckled on the quick release button of the rear shell, and the quick release button has a return. The snap action indicates that the tail end has also been snapped into place.
Simply hold the stand with hand to stand the monitor upright.

Note:
During standing of the monitor, do not take out the monitor from foams, and do not pinch the liquid crystal screen with hand to avoid damage to the screen.

Adjustment of monitor

INNOCN-34C1Q-34-Inch-WQHD-3440x1440p-Ultrawide-Computer-Art-Monitor-
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Instructions for use

Cable connection

The bottom interface configuration at the back of the monitor varies with products.
Note: If the power cable or signal cable is damaged, you must replace it with special soft cables or special components purchased from the manufacturer or maintenance department.

AUDIO OUT
Connect audio outputting devices such as earphones to the AUDIO OUT port.

USB A interface
The USB A interface is used for transferring data and connecting various application devices such as mouses/keyboards/U disks.

USB B interface
A USB B to USB A cable can be used to transfer data and connect various hosts such as desktop computer/notebooks.

Type-C interface
A Type-C line can be used to connect to data ports of machines and external terminals.

AC IN interface
Please connect the power cable plug to the corresponding port of the monitor, and connect the other end to a properly grounded power outlet.

Description of buttons

INNOCN-34C1Q-34-Inch-WQHD-3440x1440p-Ultrawide-Computer-Art-Monitor-
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Button	Function
1	Menu button: Press to enter sub-menus/ quickly enter the main menu
2	Up button: Press to move down in the menu/quickly adjust the brightness
3	Down button: Press to move up in the menu/quickly adjust the volume
4	Exit/hot key: Press to return to the previous menu/quickly switch input

signals of the port
5| Power button: Press to turn on/off the monitor

Explanation of indicator light

INNOCN-34C1Q-34-Inch-WQHD-3440x1440p-Ultrawide-Computer-Art-Monitor-
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Indicator light: Steady blue light indicates the power is on and the monitor runs normally. red light indicates no video signal detected or low voltage. Please make sure that your computer is turned on and all video cables are fully plugged in and/or connected.

When booting for the first time, you need to set the default language of the monitor menu. Press buttons ( ) to select the language to be set, and press the OK button( ) to confirm. INNOCN-34C1Q-34-Inch-WQHD-3440x1440p-Ultrawide-
Computer-Art-Monitor-fig-15

The color and shape of the OSD menu of the actual computer may be slightly different from those shown in the figure.
Specifications of the OSD menu may change with improvements of functions without prior notice.

The screen display (OSD) menu can be used to adjust the settings of the monitor and is shown on the screen after the monitor is powered on and the button is pressed.

Press one of the buttons ( ) to activate the browser screen.
1| Enter the main menu
---|---
2| Adjust the brightness
3| Adjust the volume
4| Switch port input signal
5| Power ON/OFF
Press to enter the OSD screen.
Press or scroll through the functions.
- Select the desired function, and press enter the sub-menu.
- Press or scroll through the sub-menus, and press the key to select and confirm the desired function.
- Press or select one option, and press to confirm settings and exit from the current menu.
Press to exit from the menu screen

Functions of the monitor vary with models, and the functions in this manual are for reference only

Professional

| Standard Mode| N/A
---|---|---
sRGB Mode| N/A
Adobe Mode| N/A
Uniformity Mode| N/A
Gamma| 1.6/1.8/2.0/2.2/2.4/2.6/2.8/S.curve
C.T settings| Natural/Design/Warm/Cool/User C.T1/User C.T2/User C.T3
Sharpness| 0-5
Shadow Balance| 0-100
Low blue light| 0-100
Hue| R/G/B/C/M/Y
Saturation| R/G/B/C/M/Y
Dynamic Brightness| Off/Standard/Expert/Elaboration

The functions of the monitor vary with models, and the functions in this manual are for reference only

Picture Sttings

| Brightness| 0-100
---|---|---
Contrast| 0-100
DCR| Off/On
Contextual model| Off/Movie mode/Reading mode/Night mode/Care eyes mode
HDR| Off/HDR Standard/HDR Movie/HDR Design
Aspect ratio| Wide Screen/4:3/1:1/Auto

Game Settings

PIP/PBP

OSD

Settings

| Language| English/简体中文/한국어/ /Portugues do Brasilazil/ Deutsch/Nederland/ Suomi/ Français/Ελληνικά/Indonesia/Italiano/日本語/Malaysia/Polskie/Português/Pусский/ Español/ไทย/Українська/Tiếng Việt/繁體中文/Türkçe
OSD Time Out| 5-100
OSD H-Position| 0-100
OSD V-Position| 0-100
OSD transparency| 0-5
Hotkey1 Setting|

Brightness/Contrast/Volume/Mute/Shadow Balance/Game Crosshair/Refresh Rate/Contextual model/ PIP/PBP Mode/Input Signal/Dynamic Brightness/HDR/USB Switch

Hotkey2 Setting
Hotkey3 Setting

Other Settings

HIGH-DEFINITION MULTIMEDIA INTERFACE
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference,
This device must accept any interference received, including interference that may cause undesired operation.

CAN ICES-3 (B)/NMB-3(B)

Specification

Product Name	LCD Monitor
Product model	34C1Q
Screen Size	34inch(86cm)
Aspect Ratio	21:9
Viewing Angle	178°(H) / 178°(V)
Pixel pitch	0.2325 (H) × 0.2325 (V)mm
Contrast ratio	1000:1(TYP)
Color	16.7M
Resolution	3440×1440
Refresh Rate	75Hz
Power Input	100-240V~ 50/60Hz, 2.0A

The standard voltage and power supply may vary with countries, please refer to the label at the back of the product.

Environmental conditions

| Action| Temperature: 0°C~ 50°C（32°F ~ 122°F） Humidity: 10%~90% RH (non- condensing)
Storage| Temperature: -4°~ 40°（24.8°F ~ 104°F） Humidity: 10%~90% RH (non- condensing)

German Rhine TÜV Low Blue Light Certification

Blue light may cause eye fatigue and discomfort. Joint Innovation now offers a screen that passes the German Rhine TUV Low Blue Light certification to ensure the comfort and health of users’ eyes. Please follow the instructions below to operate the screen to reduce symptoms caused by prolonged exposure to blue light on the screen.

Place the screen 20-28 inches (50-70 cm) away from the eyes, with the center of the screen slightly below the line of sight.
When you need to use the screen for a long time, blinking consciously from time to time will help reduce eye fatigue.
Take a 20-minute break every 2 hours.
Take your eyes away from the screen when you rest and stare at distant objects for at least 20 seconds.
Stretch moderately during rest to relieve physical fatigue or pain.
Turning on Low Blue Light after the factory setting is in line with TUV Rheinland’s low blue light certiﬁcation.

Common Troubleshooting

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common Symptoms/Possible Solutions

No display after turning the monitor ON (the screen is black but the power supply lights are ON)

Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
Make sure if the operating system had entered hibernation, sleep or power-save mode. Press any key (Enter key / Power key) or move the mouse to wake it up.
Check for bent or broken pins in the video cable connector.
Ensure that the correct input source is selected in the Input Source menu.
Replace another identical signal cable (HDMI / DisplayPort) to take a cross-test.

No display after turning monitor ON (not boot, black screen & no power lights)

Verify that the power outlet is functioning properly using any other electrical equipment.
Make sure the power button on the front panel is normal for boot and pressed fully.
Check for bent or broken pins in the video cable connector.

Poor Focus. The picture is fuzzy, blurry, or ghosting

Eliminate video extension cables.
Reset the monitor to factory settings.
Change the video resolution to the correct resolution and aspect ratio.
If the words are still blurry, please try enabling or disabling the CLEAR TYPE function from windows

Missing Pixels. The LCD screen has spots

Cycle power On-Oﬀ.
Pixel that is permanently Oﬀ is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see INNOCN Support site at: http://www.innocn.com.

Safety-Related Issues (Visible signs of smoke or sparks)

Do not perform any troubleshooting steps.
Contact INNOCN immediately.

Image is centered on the screen, but does not ﬁll the entire viewing area

Check the Aspect Ratio setting in the Display menu OSD.
Check the resolution setting on your PC
Reset the monitor to factory settings.

The screen appears yellow

Make sure the device was not set to “Care Eyes mode”
Check here: OSD→Picture Setting→Contextual mode→Care Eyes mode

Control panel keys do not work

Press only one key at a time.
Restart the computer
Make sure to have a valid video signal going through the monitor before you can turn on the OSD

I cannot adjust the brightness/ contrast ratio through OSD

Make sure the “contextual mode” is OFF before setting the brightness and contrast ratio.
Check here: OSD→Picture Setting→Contextual mode→oﬀ

I cannot get a higher refresh rate on my monitor

Make sure your video card supports that feature.
Also, make sure you are using DisplayPort to connect from your computer to your monitor.

After plugging in USB Type-C from the computer to the monitor, there is no video

Not every computer/phone‘s USB Type-C port will support video-out signals. Please check your cable and your computer/phone to make sure those will support a video signal.our monitor.

USB interface is not working

Check to see if you plugged a USB-B uplink cable(included in the package) from your computer to the monitor’s USB-B port. Without an uplink cable to the computer, the USB ports on the back of the monitor will not work.
Check that your monitor is turned On.
Reconnect the uplink cable to your computer.
Reconnect the USB peripherals(downstream connector).
Switch Oﬀ and then turn On the monitor again.
Reboot the computer.
Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.

Warranty Information

What is covered in your warranty?
Item| Warranty term
---|---
Monitor| 1 Years
Contact us
Service Email| service@innocn.com
---|---
Service Website| http://www.innocn.com
This Warranty is not applicable:
The product is not purchased from an Authorized Innocn dealer.
The product is not used according to instructions given in the instruction manual.
Defects caused by improper use as determined by company personnel.
Modiﬁcation or alteration of any nature is made in the electrical circuitry / or physical construction of the set.
Installation/repair work is carried out by persons/agencies other than those authorized by the company.
The original serial number is removed, obliterated, or altered from the machine or cabinet.
Accidents, Acts of God, lightning, water, ﬁre, public disturbances, improper ventilation, voltage ﬂuctuations, or any cause beyond the control of Innocn.

Contact us

Thank you for choosing Innocn®!
We hope the Innocn® product you purchased will serve you well. To ensure the safety and trouble-free operation of your device, please read the user guide carefully and keep it for future needs.
Please email us for customer service & technical support at service@innocn.com.

We recommend you go online to our homepage for the most up-to-date guidance for your product. registering Innocn membership; referring to warranty information.

http://www.innocn.com

INNOCN-34C1Q-34-Inch-WQHD-3440x1440p-Ultrawide-Computer-Art-Monitor-
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Documents / Resources

| INNOCN 34C1Q 34 Inch WQHD 3440x1440p Ultrawide Computer Art Monitor [pdf] User Manual
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