NEFF KI2823FF0G Built-In Fridge with Ice Box User Manual
- June 3, 2024
- Neff
Table of Contents
- Safety
- Preventing material damage
- Environmental protection and saving energy
- Installation and connection
- Familiarising yourself with your appliance
- Features
- Basic operation
- Additional functions
- Alarm
- Refrigerator compartment
- Freezer compartment
- Defrosting
- Cleaning and servicing
- Troubleshooting
- Storage and disposal
- Customer Service
- Technical data
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
NEFF KI2823FF0G Built-In Fridge with Ice Box User Manual
Safety
Observe the following safety instructions.
General information
- Read this instruction manual carefully.
- Keep the instruction manual and the product information safe for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.
Intended use
This appliance is only intended to be fully fitted in a kitchen.
Only use this appliance:
- for chilling and freezing food and for making ice cubes.
- In private households and in enclosed spaces in a domestic environment.
- Up to an altitude of 2000 m above sea level.
Restriction on user group
This appliance may be used by children aged 8 or over and by people who have
reduced physical, sensory or mental abilities or inadequate experience and/or
knowledge, provided that they are supervised or have been instructed on how to
use the appliance safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they
are being supervised.
Children above the age of three years old and younger than eight years old may
load and unload the the fridge-freezer.
Safe transport
WARNING ‒ Risk of injury!
The high weight of the appliance may result in injury when lifted.
- Do not lift the appliance on your own.
Safe installation
WARNING ‒ Risk of electric shock!
Incorrect installation is dangerous.
-
Connect and operate the appliance only in accordance with the specifications on the rating plate.
-
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
-
The protective conductor system of the domestic electrical installation must be properly installed.
-
Never equip the appliance with an external switching device, e.g. a timer or remote control.
-
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.
-
When installing the appliance, check that the power cable is not trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous. -
Never let the power cord come into contact with heat sources.
WARNING ‒ Risk of explosion!
If the appliance’s ventilation openings are sealed, a leak in the
refrigeration circuit may result in a flammable mixture of gas and air.
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
WARNING ‒ Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
-
Do not use extension cables or multiple socket strips.
-
If the power cord is too short, contact Customer Service.
-
Only use adapters approved by the manufacturer.
Portable multiple socket strips or portable power supply units may overheat and cause a fire. -
Do not place portable multiple socket strips or power supply units on the back of the appliance.
Safe use
WARNING ‒ Risk of electric shock!
An ingress of moisture can cause an electric shock.
- Only use the appliance in enclosed spaces.
- Never expose the appliance to intense heat or humidity.
- Do not use steam- or high-pressure cleaners to clean the appliance.
WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in
it and suffocate.
-
Keep packaging material away from children.
-
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate. -
Keep small parts away from children.
-
Do not let children play with small parts.
WARNING ‒ Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may escape and
explode.
-
To accelerate the defrosting process, do not use any other mechanical devices or means other than those recommended
by the manufacturer. -
If food is stuck to the freezer compartment, loosen it with a blunt implement such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive substances may explode, e.g. spray cans. -
Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.
WARNING ‒ Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heaters or
electric ice makers.
- Do not operate electrical devices within the appliance.
WARNING ‒ Risk of injury!
Containers that contain carbonated drinks may burst.
- Do not store containers that contain carbonated drinks in the freezer compartment. Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.
- Do not damage the tubes of the refrigerant circuit or the insulation.
WARNING ‒ Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by refrigeration.
- Never put frozen food straight from the freezer compartment into your mouth.
- Avoid prolonged contact of the skin with frozen food, ice and surfaces in the freezer compartment.
CAUTION ‒ Risk of harm to health!
To prevent food from being contaminated, you must observe the following
instructions.
- If the door is open for an extended period of time, this may lead to a considerable temperature increase in the compartments of the appliance.
- Regularly clean the surfaces that may come into contact with food and accessible drain systems.
- Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food.
- If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance, aluminium
foil ions may pass into the food.
- Do not consume soiled food.
Damaged appliance
WARNING ‒ Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
-
Never operate a damaged appliance.
-
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains. -
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
-
Call customer services.
Incorrect repairs are dangerous. -
Repairs to the appliance should only be carried out by trained specialist staff.
-
Only use genuine spare parts when repairing the appliance.
-
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.
WARNING ‒ Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
-
Keep naked flames and ignition sources away from the appliance.
-
Ventilate the room.
-
Switch off the appliance.
-
Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box. -
Call after-sales service.
Preventing material damage
ATTENTION!
Using the base, runners or appliance doors as a seat surface or climbing
surface may damage the appliance.
-
Do not stand or support yourself on the base, runners or doors.
Contamination with oil or fat may cause plastic parts and door seals to become porous. -
Keep plastic parts and door seals free of oil and grease.
Metal or metal-style parts in the appliance may contain aluminium. Aluminium reacts when it comes into contact with acidic foods. -
Do not store unpackaged food in the appliance.
Environmental protection and saving energy
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
- Sort the individual components by type and dispose of them separately.
Saving energy
If you follow these instructions, your appliance will use less power.
Selecting the installation location
- Keep the appliance out of direct sunlight.
- Install the appliance as far away as possible from heating elements, cookers and other heat sources:
- Maintain a 30 mm clearance to electric or gas cookers.
- Maintain a 300 mm clearance to oil or solid-fuel cookers.
- Use a niche depth of 560 mm.
- Never cover or block the external ventilation openings.
Saving energy during use
Note: The arrangement of the fittings does not affect the energy consumption of the appliance.
- Open the appliance only briefly and then close it carefully.
- Never cover or block the interior ventilation openings or the exterior ventilation openings.
- Transport purchased food in a cool bag and place in the appliance quickly.
- Allow warm food and drinks to cool down before storing them.
- Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food.
- Always leave some space between the food and to the back panel.
- Defrost the freezer compartment regularly.
- Open the freezer compartment door only briefly and then close it properly.
Installation and connection
Scope of delivery
After unpacking all parts, check for any transport damage and for completeness
of delivery.
If you have any complaints, contact your dealer or our after-sales service.
The delivery consists of the following:
- Built-in appliance
- Equipment and accessories1
- Installation material
- Installation instructions
- User manual
- Customer service directory
- Warranty enclosure2
- Energy label
- Information on energy consumption and noises
Criteria for the installation location
WARNING
Risk of explosion!
If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.
- Only install the appliance in a space with a volume of at least 1 m3 per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate.
The weight of the appliance ex works may be up to 70 kg depending on the
model.
The subfloor must be sufficiently stable to bear the weight of the appliance.
Permitted room temperature
The permitted room temperature depends on the appliance’s climate
class.
The climate class can be found on the rating plate.
Climate class | Permitted room temperature |
---|---|
SN | 10 °C to 32 °C |
N | 16 °C to 32 °C |
ST | 16 °C to 38 °C |
T | 16 °C to 43 °C |
The appliance is fully functional within the permitted room temperature.
If an appliance with climate class SN is operated at colder room temperatures,
the appliance will not be damaged up to a room temperature of 5 °C.
Niche dimensions
Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance.
Niche depth
Install the appliance in the recommended niche depth of 560 mm.
If the niche depth is smaller, the energy consumption increases slightly.
The niche depth must be a minimum 550 mm.
Niche width
An inside niche width of at least 560 mm is required for the appliance.
Side-by-side installation
If you want to install two appliances side by side, you must maintain a distance of at least 150 mm between the appliances.
Installing the appliance
- Install the appliance in accordance with the enclosed installation instructions.
Preparing the appliance for the first time
- Remove the informative material.
- Remove the protective foil and transit bolts, e.g. remove the adhesive strips and carton.
- Clean the appliance for the first time.
Connecting the appliance to the electricity supply
-
Insert the mains plug of the appliance’s power cable in a socket nearby.
The connection data of the appliance can be found on the rating plate. -
Check the mains plug is inserted properly.
- The appliance is now ready for use.
Familiarising yourself with your appliance
Appliance
You can find an overview of the parts of your appliance here.
- A Freezer compartment
- B Refrigerator compartment
- Control panel
- Variable shelf
- Extendable shelf
- Fruit and vegetable container with humidity control
- Rating plate
- Narrowly divided door racks
- Butter and cheese compartment
- Door storage compartment for large bottles
Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.
Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
- Alarm switches the warning signal off.
- > sets the temperature of the refrigerator compartment.
- Displays the set temperature for the refrigerator compartment in °C.
- Super switches the Super function on or off.
- Switches the appliance on or off.
Features
The features of your appliance depend on the model.
Shelf
To vary the shelf as required, you can remove the shelf and re-insert it elsewhere.
Variable shelf
Use the variable shelf to store tall items, e.g. cans or bottles, on the shelf
below.
You can remove the front section of the variable shelf and slide it below the
rear part of the shelf.
Extendable shelf
In order to achieve an improved overview and to remove food more quickly, pull out the extendable shelf.
Freezer compartment shelf
To vary the freezer compartment shelf as required, you can remove the freezer compartment shelf.
Reinstall the support rails elsewhere and insert the glass plate.
Fruit and vegetable container with humidity control
Store fresh fruit and vegetables in their packaging in the fruit and vegetable
container.
Cover any chopped fruit and vegetables, or store in air-tight packaging.
The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by moving the humidity control:
- Low humidity required when primarily storing fruit or if the appliance is very full.
- High humidity required when primarily storing vegetables as well as when the appliance is filled with mixed items or is not very full.
Condensation may form in the fruit and vegetable container depending on the
food and quantity stored.
Remove the condensation with a dry cloth and adjust the air humidity in the
vegetable container using the humidity controller.
To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.
Butter and cheese compartment
Store butter and hard cheese in the butter and cheese compartment.
To open the butter and cheese compartment, press down lightly on the centre of
the flap.
Note: The compartment opens downwards. The flap slides under the compartment.
Door rack
To adjust the door racks as required, you can remove the door rack and re- insert elsewhere
Accessories
Use original accessories. These have been made especially for your appliance.
The accessories for your appliance depend on the model.
Can and tube holder
Use the can and tube holder to safely store cans and tubes – the narrowly divided door racks help you to save space.
Egg tray
Store eggs safely on the egg tray.
Bottle holder
The bottle holder prevents bottles from falling over when the appliance door
is opened and closed.
Ice cube tray
Use the ice cube tray to make ice cubes.
Making ice cubes
Use only drinking water to make ice cubes.
-
Fill the ice cube tray with drinking water up to ¾ and place in the freezer compartment.
If the ice cube tray is stuck to the freezer compartment, loosen it with a blunt implement only (e.g. spoon handle). -
To loosen the ice cubes, twist the ice cube tray slightly or hold it briefly under flowing water.
Basic operation
Switching on the appliance
- Press .
- The appliance begins to cool.
- Set the required temperature.
Operating tips
-
Once you have switched on the appliance, the set temperature is only reached after several hours.
Do not put any food in the appliance until the set temperature has been reached. -
When you close the door, a vacuum may be created. The door is
then difficult to open again. Wait a moment until the vacuum is offset.
Switching off the appliance
- Press
Setting the temperature
Setting the refrigerator compartment temperature
Press / repeatedly until the temperature display shows the required
temperature.
The recommended temperature in the refrigerator compartment is 4 °C.
Setting the freezer compartment temperature
In order to set the freezer compartment temperature, change the refrigerator compartment temperature
The refrigerator compartment temperature influences freezer compartment temperature. Refrigerator compartment temperatures that are set to warm generate warmer freezer compartment temperatures.
Additional functions
Super function
With the Super function, the refrigerator compartment and the freezer
compartment cool more intensively.
Switch on the Super function 4 to 6 hours before placing food weighing 2 kg or
more.
In order to utilise the freezing capacity, use the Super function.
Note: When the Super function is switched on, increased noise may occur.
Switching on Super function
- Press Super
- Super lights up.
Note: After approx. 36 hours, the appliance switches to normal operation.
Switching off Super function
- Press Super .
- The previously set temperature is displayed.
Alarm
Door alarm
If the appliance door is open for a while, the door alarm switches on.
A warning tone sounds.
Switching off the door alarm
- Close the appliance door or press Alarm
- The warning tone is switched off.
Refrigerator compartment
You can keep meat, sausage, fish, dairy products, eggs, prepared meals and
pastries in the refrigerator compartment.
The temperature can be set from 2 °C to 8 °C.
The refrigerator compartment can also be used to store highly perishable foods
in the short to medium term. The lower the selected temperature, the longer
the food remains fresh.
Tips for storing food in the refrigerator compartment
- Only store food when fresh and undamaged.
- Store food covered or in air-tight packaging.
- To avoid impeding the circulation of air and to prevent food from freezing, do not place food directly against the back wall.
- Allow hot food and drinks to cool down first before placing in the appliance.
- Observe the best-before date or use-by date specified by the manufacturer.
Chill zones in the refrigerator compartment
The air circulation in the refrigerator compartment creates different chill zones.
Coldest zone
The coldest zone is between the arrow stamped on the side and the shelf
underneath.
Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.
Warmest zone
The warmest zone is at the very top of the door and in the lower vegetable container.
Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.
“OK” sticker
The “OK” sticker lets you check whether the refrigerator compartment reaches
the safe temperature ranges of +4 °C or colder recommended for food.
The “OK” sticker is not included with all models.
If the sticker does not indicate “OK”, gradually reduce the temperature.
Once the appliance is switched on, it may take up to 12 hours until the set temperature is reached.
“OK” Correct setting
Freezer compartment
You can store frozen food, freeze food and make ice cubes in the freezer
compartment.
The temperature in the freezer compartment depends on the temperature in the
refrigerator compartment.
Long-term storage of food should be at –18 °C or lower.
The freezer compartment can be used to store perishable food longterm. The low
temperatures slow down or stop the spoilage.
Freezer compartment door
To ensure that the frozen food that is stored does not thaw and the freezer
compartment is not covered in too much ice, always close the freezer
compartment door.
The position of the handle on the freezer compartment door indicates whether
or not the freezer compartment is correctly closed.
Note: When you close the freezer compartment door, you can hear it
engaging.
Freezing capacity
The freezing capacity indicates the quantity of food that can be frozen right
through to the centre within a specific period of time.
Information on freezing capacity can be found on the rating plate.
Prerequisites for freezing capacity
- Approx. 6 hours before placing fresh food in the appliance, switch on Super function.
- Move the freezer compartment shelf to the middle position.
- Store larger quantities of fresh food store at the bottom, close to the back panel. This is where food will freeze most quickly.
Tips for storing food in the freezer compartment
- Store food in air-tight packaging.
- Do not bring food which is to be frozen into contact with frozen food.
- Spread out the food over a wide area in the freezer compartment.
Tips for freezing fresh food
- Freeze fresh and undamaged food only.
- Freeze food in portions.
- Cooked food is more suitable than food that can be eaten raw.
- Vegetables: Wash, chop up and blanch before freezing.
- Fruit: Wash, pit and perhaps peel, possibly add sugar or ascorbic acid solution.
- Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and quark, ready meals and leftovers.
- Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yoghurt, sour cream, crème fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn.
- Place the food in the packaging.
- Squeeze out the air.
- Pack food airtight to prevent it from losing flavour and drying out.
- Label the packaging with the contents and the date of freezing.
Shelf life of frozen food at −18 °C
Food | Storage time |
---|---|
Fish, sausages, prepared meals and baked goods | up to 6 months |
Poultry, meat | up to 8 months |
Vegetables, fruit | up to 12 months |
Defrosting methods for frozen food
CAUTION
Risk of harm to health!
During the thawing process, bacteria may multiply and spoil the frozen food.
- Do not refreeze food after it has been defrosted or started to defrost.
- Refreeze food only after cooking.
- These items should no longer be stored for the maximum storage period.
- Defrost animal-based food, such as fish, meat, cheese, quark, in the refrigerator compartment.
- Defrost bread at room temperature.
- Prepare food for immediate consumption in the microwave, in the oven or on the hob.
Defrosting
Defrosting in the refrigerator compartment
When the appliance is operating, condensation droplets or frost form on the rear panel of the refrigerator compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically.
Condensation runs through the condensation channel into the drainage hole to
the evaporation pan and does not have to be wiped away.
To ensure that the condensation can drain and odours do not form, observe the
following information:
Defrosting in the freezer compartment
The freezer compartment does not defrost automatically. A layer of hoarfrost in the freezer compartment impairs refrigeration of the frozen food and increases power consumption.
Defrosting the freezer compartment
Regularly defrost the freezer compartment.
-
Switch on the Super function approx. four hours before defrosting.
This means that the food reaches very low temperatures and it can be stored for longer at room temperature. -
Remove the frozen food and temporarily place it in a cool location.
Wrap the frozen food with ice packs, if available, in coverings or newspaper. -
Switch off the appliance.
-
Disconnect the appliance from the power supply.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. -
To accelerate the defrosting process, place a pan of hot water on a trivet in the freezer compartment.
-
Wipe up the condensation water with a soft cloth or sponge.
-
Rub the freezer compartment dry with a soft, dry cloth.
-
Electrically connect the appliance.
-
Switch on the appliance.
-
Put the frozen food in the appliance.
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully.
Customer Service must clean inaccessible points. Cleaning by customer service
can give rise to costs.
Preparing the appliance for cleaning
-
Switch off the appliance.
-
Disconnect the appliance from the power supply.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. -
Take out all of the food and store it in a cool place.
Place ice packs (if available) onto the food. -
If there is a layer of hoarfrost, allow this to defrost.
-
Remove all fittings and accessories from the appliance.
-
Remove the shelf above the fruit and vegetable container.
Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an electric shock.
-
Do not use steam- or high-pressure cleaners to clean the appliance.
Liquid in the lighting or in the controls can be dangerous. -
The rinsing water must not drip into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance.
- Do not use hard scouring pads or cleaning sponges.
- Do not use harsh or abrasive detergents.
- Do not use cleaning products with a high alcohol content.
If liquid gets into the drainage hole, the evaporation pan may overflow.
- The rinsing water must not get into the drainage hole.
If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour.
- Never clean fittings and accessory in the dishwasher.
- Prepare the appliance for cleaning.
- Clean the appliance, the fittings, the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.
- Dry thoroughly with a soft, dry cloth.
- Insert the fittings and install the appliance components.
- Electrically connect the appliance.
- Switch on the appliance.
- Putting the food into the appliance.
Cleaning the condensation channel and drainage hole
Regularly clean the condensation channel and drainage hole to ensure that the condensation can drain.
- Carefully clean the condensation channel and the drainage hole, e.g. using a moistened cotton bud.
Removing the fittings
If you want to clean the fittings thoroughly, remove these from your appliance.
Removing the shelf
- Pull out and remove the shelf.
Removing the extendable shelf
-
Firmly pull out the extendable shelf until the locking catch is released.
-
Lower the shelf and swing it out to the side.
Removing the freezer compartment shelf
-
Lift the glass plate (1) and remove it (2).
-
Remove the support bars.
Removing door rack
- Lift the door rack and remove it.
Removing the fruit and vegetable container
- Pull out the fruit and vegetable container as far as it will go.
- Press the latch on the pull-out rail downwards (1) and remove the fruit and vegetable container (2) .
Removing appliance components
If you want to clean your appliance thoroughly, you can remove certain components from your appliance.
Removing the shelf above the fruit and vegetable container
-
Pull out the fruit and vegetable container.
-
Remove the shelf (1) and rotate it (2).
-
Press the fastenings for the lower cover outwards.
![Removing the shelf above the fruit
and vegetable container](https://manuals.plus/wp- content/uploads/2022/11/Screenshot_19-172.jpg)
- Lift the cover at the front (1) and pull it out at the rear **(2).
![Removing the shelf above the fruit
and vegetable container](https://manuals.plus/wp-
content/uploads/2022/11/Screenshot_20-163.jpg)
**
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous
- Repairs to the appliance should only be carried out by trained specialist staff.
- Only use genuine spare parts when repairing the appliance.
- If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.
Fault | Cause and troubleshooting |
---|---|
The appliance is not cooling, the displays and lighting are lit. | Carry out |
the appliance self-test. Once the appliance self-test has ended, the appliance
switches to normal operation.
The LED lighting does not work.| Different causes are possible.
- Call customer service. The customer service number can be found in the enclosed customer service directory
appears in the temperature display| The electronics have detected a fault.
- Switch off the appliance. Disconnect the appliance from the mains.
- Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
- Reconnect the appliance after five minutes.
- If the message still appears on the display, call customer service.
The customer service number can be found in the enclosed customer service directory.
The temperature differs greatly from the setting.| Different causes are possible.
- Switch off the appliance.
- Switch the appliance back on after five minutes.
- If the temperature is too warm, check the temperature again after a couple of hours.
- If the temperature is too cold, check the temperature again on the following day.
The base of the refrigerator compartment is wet.| The condensation channel or drainage hole are blocked.
- Clean the condensation channel and the drainage hole.
The appliance hums, bubbles, buzzes, gargles or clicks.| Not a fault. A motor
is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes.
The motor, switches or solenoid valves are switching on or off. No action
required.
The appliance makes noises.| Fittings wobble or stick.
- Check the removable fittings and, if required, replace these.
Bottles or containers are touching.
- Move the bottles or containers away from each other.
Super function is switched on. No action required.
Power failure
During a power failure, the temperature in the appliance rises; this reduces
the storage time and the quality of the frozen food.
On the website for your appliance, the technical data provides you with the
storage times for frozen food in the event of a fault.
Notes
-
Open the appliance as little as possible during a power failure
and do not place any other food in the appliance. -
Check the quality of the food immediately after a power failure.
- Dispose of any frozen food that has defrosted and is hotter than 5 °C.
- Cook or fry slightly thawed frozen food, and then either consume it or freeze it again.
Conducting an appliance self-test
- Switch off the appliance.
- Switch the appliance back on after approx. five minutes.
- Within the first 10 seconds after switching on, press and hold 3 to 5 seconds.
- The appliance self-test starts.
- While the appliance self-test is running, a long audible signal sounds.
- If, at the end of the appliance selftest, two audible signals sound and the temperature display indicates the set temperature, your appliance is OK. The appliance switches to normal operation.
- If, at the end of the appliance selftest, five audible signals sound and flashes for 10 seconds, inform the after-sales service.
Storage and disposal
You can find out here how to prepare your appliance for storage. You will also find out how to dispose of old appliances.
Taking the appliance out of operation
-
Switch off the appliance.
-
Disconnect the appliance from the power supply.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. -
Remove all of the food.
-
Defrost the appliance.
-
Clean the appliance.
-
To guarantee the ventilation inside the appliance, leave the appliance open.
Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at
risk.
- Leave shelves and containers inside the appliance to prevent children from climbing in.
- Keep children away from the redundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape
and ignite.
Do not damage the tubes of the refrigerant circuit or the insulation.
- Unplug the appliance from the mains.
- Cut through the power cord.
- Dispose of the appliance in an environmentally friendly manner.
Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE).
The guideline determines the framework for the return and recycling of used
appliances as applicable throughout the EU.
Customer Service
If you have any queries, are unable to rectify faults on the appliance
yourself or if your appliance needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the corresponding Ecodesign
Order can be obtained from Customer Service for a period of at least 10 years
from the date on which your appliance was placed on the market within the
European Economic Area.
Note: Under the terms of the manufacturer’s warranty applicable to the
location, the use of Customer Service is free of charge. The minimum duration
of the warranty (manufacturer’s warranty for private consumers) in the
European Economic Area is 2
years according to the terms of warranty applicable to the location. The terms
of warranty do not affect other rights or claims held by yourself under local
legislation.
Detailed information on the warranty period and terms of warranty in your country is available from our after sales service, your retailer or on our website.
If you contact Customer Service, you will require the product number (ENr.)
and the production number (FD) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer
Service directory or on our website.
Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate.
Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly
Technical data
Refrigerant, cubic capacity and further technical specifications can be
found on the rating plate.
This product contains a light source from energy efficiency class F. The light
source is available as a spare part and should only be replaced by trained
specialist staff.
You can find more information about your model online at
https://eprel.ec.europa.eu/1
This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for the model. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>