NEFF T68-V4 Induction Hob Instruction Manual
- June 1, 2024
- Neff
Table of Contents
- NEFF T68-V4 Induction Hob
- Product Information
- Product Usage Instructions
- FAQs
- Safety
- Avoiding material damage
- Environmental protection and saving energy
- Suitable cookware
- Familiarising yourself with your appliance
- Control element Twist Pad®
- Before using for the first time
- Basic operation
- Favourite button
- Childproof lock
- Home Connect
- Cleaning and servicing
- Troubleshooting
- Disposal
- Declaration of Conformity
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
NEFF T68-V4 Induction Hob
Product Information
The T68..V4.. induction hob is designed for safe and efficient cooking. It features multiple safety warnings to prevent fire risks, burn hazards, electric shocks, and material damage. The appliance heats up quickly and evenly, providing precise temperature control for various cooking needs.
Specifications
- Model: T68..V4..
- Safety Features: Fire risk warning, Burn risk warning, Electric shock risk warning, Material damage prevention
- Usage: Induction hob
Product Usage Instructions
Safety Precautions:
- Never leave hot oil or fat unattended on the hob.
- Avoid touching hot surfaces during and after use.
- Keep children away from the appliance during operation.
- Avoid placing metal objects on the hot hob surface.
- Only allow trained specialists to perform repairs using genuine spare parts.
Avoiding Material Damage:
- Avoid contact between electrical appliance cables and hot parts of the hob.
- Avoid storing pointed metallic objects near the fan under the hob.
- Ensure hotplates and saucepan bases are dry to prevent accidents.
- Use heat-resistant cookware to prevent shattering due to overheating.
Cleaning and Maintenance:
- Allow the appliance to cool down before cleaning.
- Remove the rotary knob before cleaning and ensure it is placed back in the correct position.
FAQs
- Q: Can children play with the rotary knob?
- A: No, children should not play with the rotary knob. It should be removed before cleaning and only placed back in the designated position on the control panel.
- Q: What should I do if there is a fire on the hob?
- A: In case of a fire on the hob, do not attempt to extinguish it with water. Turn off the heat source and cover the flames with a fire blanket or use a fire extinguisher if available. Never leave a fire unattended.
“`
Induction hob Information for Use T68..V4..
enSafety
Further information and explanations are available online:
Safety
Observe the following safety instructions. 1.1General information ¡ Read this
instruction manual carefully. ¡ Keep the instructions, the appliance and
the product information safe for future reference or for the next owner. ¡ Do
not connect the appliance if it has been damaged in transit. 1.2Intended use
Only a licensed professional may connect appliances without plugs. Damage
caused by incorrect connection is not covered under the warranty. The
appliance can only be used safely if it is correctly installed according to
the safety instructions. The installer is responsible for ensuring that the
appliance works perfectly at its installation location. Only use this
appliance: ¡ To prepare meals and drinks. ¡ Under supervision. Never leave the
appliance unattended when cooking for short periods. ¡ in private households
and in enclosed spaces in a domestic environment. ¡ up to an altitude of max.
4000 m above sea level. Do not use the appliance: ¡ With an external timer or
a separate remote control. This does not apply if operation with appliances
included in EN 50615 is switched off. If you wear an active implantable
medical device (e.g. a pacemaker or defibrillator), check with your doctor
that it complies with Council Directive 90/385/EEC of 20th June 1990, EN
45502-2-1 and EN 45502-2-2, and that it has been chosen, implanted and pro-
1 Available depending on software version. Further information on availability can be found on the website.
2
grammed in accordance with VDE-AR-E 2750-10. If these conditions are
satisfied, and if, in addition, non-metal cooking utensils and cookware with
non-metal handles are used, it is safe to use this induction hob as intended.
1.3Restriction on user group This appliance may be used by children aged 8 or
over and by people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are supervised or
have been instructed on how to use the appliance safely and have understood
the resulting dangers. Do not let children play with the appliance. Children
must not perform cleaning or user maintenance unless they are at least 15
years old and are being supervised. Keep children under the age of 8 years
away from the appliance and power cable. 1.4Safe use
WARNING Risk of fire! Leaving fat or oil cooking on an unattended hob can be
dangerous and may lead to fires. Never leave hot oil or fat unattended. Never
attempt to extinguish a fire using wa-
ter; instead, switch off the appliance and then cover with a lid or a fire
blanket. The cooking surface becomes very hot. Never place flammable objects
on the cooking surface or in its immediate vicinity. Never place objects on
the cooking surface. The appliance will become hot. Do not keep combustible
objects or aerosol cans in drawers directly underneath the hob. Hob covers can
cause accidents, for example due to overheating, catching fire or materials
shattering. Do not use hob covers. After every use, switch off the hob using
the main switch. Do not wait until the hob turns off automatically as there
are no longer any pots and pans on it. Food may catch fire. The cooking
process must be monitored. A short process must be monitored continuously.
Safetyen
WARNING Risk of burns! The appliance and its parts that can be touched become
hot during use, particularly the hob surround, if fitted. Caution should be
exercised here in order
to avoid touching heating elements. Young children under 8 years of age must
be kept away from the appliance. Hob protective grilles may cause accidents.
Never use hob protective grilles. The appliance becomes hot during operation.
Allow the appliance to cool down before
cleaning. Metal objects on the hob quickly become very hot. Never place metal
objects (such as knives,
forks, spoons and lids) on the hob. WARNING Risk of electric shock!
Improper repairs are dangerous. Repairs to the appliance should only be
carried out by trained specialist staff. Only use genuine spare parts when
repair-
ing the appliance. If the power cord or the appliance power
cable of this appliance is damaged, it must be replaced with a special power
cord or special appliance power cable, which is available from the
manufacturer or its Customer Service. If the appliance or the power cord is
damaged, this is dangerous. Never operate a damaged appliance. If the surface
is cracked, you must switch off the appliance in order to prevent a possible
electrical shock. To do this, switch off the appliance via the fuse in the
fuse box rather than at the main switch. Never pull on the power cord to
unplug the appliance. Always unplug the appliance at the mains. If the
appliance or the power cable is damaged, immediately switch off the fuse in
the fuse box. Call customer services. Page 23 An ingress of moisture can cause
an electric shock. Do not use steam- or high-pressure cleaners to clean the
appliance.
3
enAvoiding material damage
The insulation on cables of electrical appliances may melt if it touches hot
parts of the appliance. Never bring electrical appliance cables into
contact with hot parts of the appliance. If metallic objects come into contact
with the fan that is located on the underside of the hob, this may cause an
electric shock. Do not store long, pointed metallic objects
in the drawers below the hob. WARNING Risk of injury!
Saucepans may suddenly jump due to liquid between the saucepan base and the
hotplate. Always keep hotplates and saucepan
bases dry. Never use icy-cold cookware that has been
in the freezer. When cooking in a bain marie, the hob and cooking container
could shatter due to overheating. The cooking container in the bain marie
must not directly touch the bottom of the water-filled pot. Only use heat-
resistant cookware. An appliance with a cracked or broken surface can cause
cuts. Do not use the appliance if it has a cracked or broken surface.
Children and adults can be injured by the falling rotary knob. Remove the
rotary knob before cleaning. Only place the rotary knob in the position
specified on the control panel. Do not let children play with rotary knob.
WARNING Danger: Magnetism!
Caution: Magnetism
Caution for people with pacemakers Permanent magnets are used in the control
panel or in the rotary knob. They may affect electronic implants, e.g. heart
pacemakers or insulin pumps. Persons with electronic implants must
stand at least 10 cm away from the control panel and the magnetic rotary knob.
Never put the rotary knob in clothing pockets.
WARNING Risk of suffocation! Children may put packaging material over their
heads or wrap themselves up in it and suffocate. Keep packaging material away
from chil-
dren. Do not let children play with packaging ma-
terial. Children may breathe in or swallow small parts, causing them to
suffocate. Keep small parts away from children. Do not let children play with
small parts.
Avoiding material damage
Avodinigmateairdlamage
This is where you can find the most common causes of damage and tips on how to avoid them.
Damage Stains Stains, blisters
Stains, blisters or fractures in the glass
Stains, discolouration
Cause Unsupervised cooking process. Spilled food, especially food with a high sugar content. Defective cookware, cookware with melted enamel or cookware with copper or aluminium base. Unsuitable cleaning methods.
Blisters or fractures in Knocks or falling cookware, cooking ac-
the glass
cessories or other hard or pointed objects.
Measure Monitor the cooking process. Remove immediately with a glass scraper.
Use suitable cookware that is in a good condition.
Only use cleaning agents that are suitable for glass ceramic, and only clean
the hob when it is cold. When cooking, do not hit the glass or let objects
fall onto the hob.
4
Environmental protection and saving energyen
Damage Scratches, discolouration Scratches
Cause Rough cookware bases or moving the cookware on the hob. Salt, sugar or sand.
Scratches
Material residue between the hob and the rotary knob.
Damage to the appli- Cooking with frozen cookware. ance
Damage to the cook- Cooking without contents. ware or the appliance
Glass damage
Melted material on the hot cooking zone or hot pot lid on the glass.
Overheating
Hot cookware on the control panel or on the frame.
Measure Check the cookware. Lift the cookware when moving it. Do not use the
hob as a work surface or storage space. Keep the rotary knob contact area
clean.
Never use frozen cookware.
Never place or heat empty cookware on a hot cooking zone. Do not place
greaseproof paper or aluminium foil nor plastic containers or pot lids on the
hob. Never place hot cookware on these areas.
ATTENTION! A fan is located on the underside of this hob. If a drawer is
located on the underside of the hob,
do not store any small or pointed objects, paper or tea towels in it. These
objects may be sucked in and damage the fan or impair the cooling. There must
be a clearance of at least 2 cm between the contents of the drawer and the fan
entry point.
Environmental protection and saving energy
Envrionmenatlproetcoitnandsavnigenergy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by type and dispose
of them separately.
3.2Saving energy
If you follow these instructions, your appliance will use less energy. Select
the cooking zone to match the size of your pan. Centre the cookware on the
hob. Use cookware whose base diameter is the same diameter as the hotplate.
Tip: Cookware manufacturers often give the upper diameter of the saucepan. It
is often larger than the base diameter. ¡ Unsuitable cookware or incompletely
covered cook-
ing zones consume a lot of energy. Cover saucepans with suitable lids. ¡
Cooking without a lid consumes considerably more
energy.
Lift lids as infrequently as possible. ¡ When you lift the lid, a lot of
energy escapes.
Use a glass lid. ¡ You can see into the pan through a glass lid
without having to lift it. Use pots and pans with flat bases. ¡ Uneven bases
increase energy consumption.
Use cookware that is suitable for the quantity of food. ¡ Large items of
cookware containing little food need
more energy to heat up. Cook with only a little water. ¡ The more water that
is contained in the cookware,
the more energy is required to heat it up. Turn down to a lower power level
early on. ¡ If you use an ongoing power level that is too high,
you will waste energy. Product Information according (EU) 66/2014 can be found
on the attached appliance pass and online on the product page for your
appliance.
Suitable cookware
Cookware that is suitable for induction cooking must have a ferromagnetic base, i.e. it must be attracted by a magnet. The base must also match the size of the
cooking zone. If cookware is not detected on a cooking zone, place this on the cooking zone with the next smallest diameter.
5
enSuitable cookware
4.1Size and characteristics of the cookware
To be able correctly detect the cookware, you must take the size and the
material of the cookware into consideration. All cookware bases must be
perfectly flat and smooth.
Use Cookware test to check whether the cookware is suitable. Refer to “Cookware test”, Page 17 for more details.
Cookware Recommended cookware Suitable
Not suitable
Materials Stainless steel cookware in a sandwich design that distributes the
heat well. Ferromagnetic cookware made of enamelled steel, cast iron or
special induction cookware made of stainless steel. The base is not fully
ferromagnetic.
Cookware bases that contain aluminium.
Cookware made from normal thin steel, glass, clay, copper or aluminium.
Properties This cookware distributes the heat evenly, heats up quickly, and
ensures that it can be detected easily. This cookware distributes the heat
evenly, heats up quickly, and ensures that it can be detected.
If the ferromagnetic area is smaller than the base of the cookware, only the
area that is ferromagnetic heats up. As a result, the heat is not distributed
evenly. These cookware bases reduce the ferromagnetic area, which means that
less power is emitted to the cookware. This cookware may not be sufficiently
detected or may not be detected at all, and therefore does not heat
sufficiently.
Notes ¡ Do not use adapter plates between the hob and the
cookware. ¡ Do not heat up empty cookware and do not use
cookware with a thin base, as this may become very hot.
6
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance Famliarsinigyourselfwhtiyourapplaince
5.1Control panel
Individual details, such as colour and shape, may differ from the figure.
C
C
C
A
Letters
Designation Main switch Twist Pad® Cooking zone
Note: Always keep the control panel clean and dry. Tip: Do not place any cookware near the displays or buttons. The electronics may overheat.
Control element Twist Pad® You can use this magnetic knob to operate the hob with a simple rotary movement.
Touch buttons When you switch on the hob, the symbols for the controls available at this time light up.
Sensor
Function Main switch Automatic linking/separating of cooking zones Frying Sensor Timer functions / Childproof lock Favourite button Connectivity
The buttons for the various functions light up white when the functions are available. If you select the buttons or make changes, the buttons light up red.
B
Indicators/symbols
Display –
Meaning Switch-off timer Frying Sensor Power levels Childproof lock
Buttons in connection with Home Connect As soon as the connection to Home Connect has been established, the following buttons are available:
Sensor
Function Accept settings from another appliance Hob-based hood control Hood lighting
If lights up, search for further information in the Home Connect app.
7
enControl element Twist Pad®
5.2Distribution of the cooking zones
The specified power has been measured with the standard pots which are
described in IEC/EN 60335-2-6. The power may vary depending on the size of the
cookware or cookware material.
B
C
A
D
Area 18 cm dia-
meter Ø 14.5 cm
24 cm diameter
Highest setting Power level 9 PowerBoost Power level 9 PowerBoost Power level 9 PowerBoost Power level 9 PowerBoost
2000 W 3100 W 1600 W 2200 W 2500 W 3700 W 2200 W 3700 W
Area
Highest setting Power level 9 PowerBoost
3300 W 3700 W
At power level 9, the hob reaches the power indicated in the table in order to reduce the preheating times and keeps them running for a certain time, provided the other cooking zone on the same side is not in use.
5.3Cooking zone
Before you start cooking, check whether the size of the cookware fits the cooking zone that you want to use for cooking:
Area /
Cooking zone type Single-circuit cooking zone Flex Zone “FlexZone”, Page 11
5.4Residual heat indicator
The hob has a residual heat indicator for each cooking zone. Do not touch the cooking zone if the residual heat indicator is lit.
Display
Meaning The cooking zone is hot. The cooking zone is warm.
Control element Twist Pad®
You can use this magnetic knob to select cooking zones, power levels and other hob settings. The knob can be positioned in the central area of the control panel where it sticks. In addition, the knob can be removed at any time. It consists of two parts, which can be easily removed. If it is removed from a metal surface, the bottom part may remain fixed to this surface. Put both parts back together again to use it.
3. To switch on a cooking zone, push the rotary knob at the level of the
required cooking zone.
4. Turn the knob and select a power level.
6.1Positioning and operating Twist Pad®
1. Use to switch on the hob. 2. Place the knob in the central area of the
control
panel at the point marked with on the glass.
8
6.2Instructions for use
A strong magnet is located inside the rotary knob. You should therefore note
the following: ¡ Keep the rotary knob away from magnetic data car-
riers such as credit cards and cards with magnetic strips. This may damage the
data carrier. The magnet may also cause faults on televisions and screens.
Before using for the first timeen
¡ Metal particles stuck to the bottom may scratch the surface of the hob.
Always keep the rotary knob clean. Soiling may impair its function. See
“Cleaning the knob”. Page 21
6.3Removing Twist Pad®
You can remove the rotary knob from the cooking zone during the cooking
process. If you remove the rotary knob, the Pause function is switched on for
10 minutes. Page 16 If you do not reset the rotary knob to its position before
this time elapses, the hob switches off.
WARNING Risk of fire! If you place a metal object on the area of the rotary
knob during these 10 minutes, the cooking zone may continue to heat up. Always
switch off the cooking zone at the main
switch.
6.4Operation without rotary knob Twist Pad®
If you lose the rotary knob, or in other situations, you can operate the hob
without the TwistPad®. Proceed as follows: 1. Use to switch on the hob. 2.
Within the next 5 seconds, press and hold and
at the same time for 4 seconds. A warning tone sounds and lights up. 3. Press
repeatedly until the display for the required hob lights up. 4. Then set the
required power level using or . a The cooking zone is switched on and heats
up. Notes ¡ In this mode, only the basic function for the hotplate is
available. ¡ You can always position the rotary knob in the programming zone
again.
Before using for the first time
Observe the following recommendations.
7.1Initial cleaning
Remove any leftover packaging from the hob surface and wipe the surface with a
damp cloth. You can find a list of recommended detergents on the official
website www.neff-international.com. More information on care and cleaning.
Page 21
7.2Cooking with induction
In comparison to conventional hobs, induction technology brings with it a
series of changes and has a number of benefits such as time savings when
cooking and frying, energy savings as well as greater ease of cleaning and
care. It also offers improved heat control as the heat is generated directly
in the cookware.
7.3Cookware
You can find a list of recommended cookware on the official website www.neff-
international.com. Further information on suitable cookware. Page 5
7.4Setting Home Connect
When you first switch on the appliance, you will be prompted to set your home
network. lights up for a few seconds on the display panel. To begin the
connection to Home Connect, touch and proceed in accordance with the
information in the section “Home Connect “, Page 18. To end the setting,
switch off the hob. You can also adjust the Home Connect setting at a
different time.
8 Software update Sowftareupdaet
If the appliance is connected to Home Connect, some functions may be available
with a software update.
More information on the availability of additional functions can be found on the website www.neff-international.com
Basic operation
9.1Switching on the hob
Press . The symbols for the cooking zones and the currently available
functions light up.
a The hob is ready to use.
ReStart If you switch the appliance on within four seconds of
switching it off, the hob operates with the settings that were previously set.
9.2Switching the hob off
Touch until the displays go out. a All cooking zones are switched off. Note:
If all of the cooking zones are switched off for longer than 59 seconds, the
hob is automatically switched off.
9
enBasic operation
9.3Setting the power level in the cooking zones
The cooking zone has 17 power levels, which are displayed from to with
intermediate values. Select the best power level for the food and the planned
cooking process. 1. Select the cooking zone by pressing the rotary knob
next to the mark for the required cooking zone. a lights up brighter. 2. Turn
the rotary knob to select the required power
level. a The power level has been set. Note: If no cookware is placed on the
cooking zone or the pot is not suitable, the selected power level flashes.
After a certain period of time, the cooking zone switches itself off.
QuickStart If you set one or more items of cookware on any
cooking zone before switching on the appliance, the hob detects this and
automatically selects the cooking zone for one of the items of cookware. Then
select the power level in the next 59 seconds, or the hob will switch off.
Changing the power level and switching off the cooking zone 1. Select the
cooking zone. 2. Use the rotary knob to change the power level or
set it to 0. a The cooking zone’s power level is changed or the
cooking zone is switched off.
9.4Cooking tips
¡ When heating up puree, cream soups or thick sauces, stir occasionally.
¡ To preheat, set the power level 8-9. ¡ When cooking with the lid on, reduce
the power
level as soon as you see steam escaping. The cooking result is not affected by
the steam escaping. ¡ After cooking, place a lid on the cookware until you
serve the dish. ¡ To cook with the pressure cooker, observe the manufacturer’s
instructions. ¡ Do not cook food for too long, otherwise nutrients will be
lost. The kitchen timer enables you to set the optimal cooking time. ¡ Ensure
that the oil does not smoke. ¡ To brown the food, fry it in small portions,
one after the other. ¡ Some items of cookware may reach high temperatures
while the food is cooking. You should therefore use oven gloves. ¡ You can
find recommendations for energy-efficient cooking under “Saving energy”, Page
5
Cooking recommendations
The table shows which power level ( ) is suitable for
which food. The cooking time (
) may vary de-
pending on the type, weight, thickness and quality of
the food.
Melting Chocolate, cooking chocolate Butter, honey, gelatine Heating and keeping warm Stew, e.g. lentil stew Milk1 Boiled sausages1 Defrosting and heating Spinach, frozen 1 Without lid 2 Preheat to power level 8 – 8.5
1 – 1.5 1 – 2
1.5 – 2 1.5 – 2.5 3 – 4
3 – 4
–
–
15 – 25
Goulash, frozen Poaching, simmering Potato dumplings 1 Fish 1 White sauces, e.g. Béchamel sauce Whisked sauces, e.g. Béarnaise sauce, Hollandaise sauce Boiling, steaming, braising Rice, with double the volume of water Rice pudding 2 Potatoes boiled in their skin Boiled potatoes Pasta 1 Stew
3 – 4
4.5 – 5.5 4 – 5 1 – 2
3 – 4
2.5 – 3.5
2 – 3 4.5 – 5.5 4.5 – 5.5 6 – 7 3.5 – 4.5
Soups Vegetables Vegetables, frozen Stew in a pressure cooker Braising Rolled roasting joint Pot roast Goulash 2 Braising/frying with a small amount of fat 1 Escalope, plain or breaded Escalope, frozen Chops, plain or breaded Steak (3 cm thick) Poultry breast, 2 cm thick 1 Without lid 2 Preheat to power level 8 – 8.5
3.5 – 4.5 2.5 – 3.5 3.5 – 4.5 4.5 – 5.5
4 – 5 4 – 5 3 – 4
6 – 7 6 – 7 6 – 7 7 – 8 5 – 6
35 – 55
20 – 30 10 – 15 3 – 6
8 – 12
15 – 30
30 – 40 25 – 35 15 – 30 6 – 10 120 180 15 – 60 10 – 20 7 – 20 –
50 – 65 60 – 100 50 – 60
6 – 10 6 – 12 8 – 12 8 – 12 10 – 20
10
Favourite buttonen
Poultry breast, frozen
5 – 6
Rissoles (3 cm thick)
4.5 – 5.5
Hamburgers (2 cm thick)
6 – 7
Fish and fish fillet, plain
5 – 6
Fish and fish fillet, breaded
6 – 7
Fish, breaded and frozen, e.g. 6 – 7 fish fingers
Prawns and scampi
7 – 8
Sautéing fresh vegetables and 7 – 8 mushrooms
Stir-fry, vegetables, meat cut in 7 – 8 strips Asian-style
Frozen dishes, e.g. stir-fries
6 – 7
Pancakes, cooked one after the 6.5 – 7.5 other
1 Without lid 2 Preheat to power level 8 – 8.5
10 – 30 20 – 30 10 – 20 8 – 20 8 – 20 8 – 15
4 – 10 10 – 20
15 – 20
6 – 10 –
Favourite button
You can use the function to select two functions or cooking settings to make
them quickly accessible on
.
10.1Assigning Favourite button functions
Requirement: Connect the appliance to Home Connect. Home Connect Page 18
11 FlexZone FlexZone
The flexible cooking zone allows you to position cookware of any shape or size
any way you like. It consists of four inductors that work independently of
each other. When the flexible cooking zone is in use, only the area that is
covered by cookware is activated.
11.1Positioning the cookware
The flexible cooking zone can be configured in two ways, depending on which
cookware is used. In order to guarantee good thermal detection and heat
distribution, we recommend positioning the cookware in the centre, as shown in
the figures. As a connected cooking zone Recommended for cooking with just one
item of cookware.
Omelette (cooked one after the other) Fried eggs in oil Deep-frying, 150200 g per portion in 12 l oil, deep-fat fried in portions1 Frozen products, e.g. chips, chicken nuggets Croquettes, frozen Meat, e.g. chicken portions Fish, breaded or battered Vegetables, mushrooms, breaded, beer-battered or tempura Small baked items, e.g. doughnuts, battered fruit 1 Without lid 2 Preheat to power level 8 – 8.5
3.5 – 4.5 5 – 6
8 – 9 7 – 8 6 – 7 6 – 7 6 – 7
4 – 5
3 – 10 3 – 6
–
–
1. To assign functions, open the Home Connect app and follow the
instructions.
2. As soon as you have assigned the functions, you can use them:
a Function 1: Press briefly. a Function 2: Press and hold .
Note: If you have not assigned any functions, switches off once the hob is
switched on.
¡ Position the cookware depending on the size:
¡ Recommended oblong cookware :
As two separate cooking zones Recommended for cooking with two items of
cookware.
11
enTime-setting options You can use the front and rear zone independently of one another, and set a separate power level for each zone.
11.2Switching on FlexZone
1. Place the cookware on the cooking zone.
12 Time-setting options Tmie-setnigoptoins
Your hob has various functions for setting the cooking time: ¡ Switch-off
timer ¡ Timer The button is assigned to the Switch-off timer function by
default. However, you can also assign one of the above-mentioned functions to
the sensor.You can change these settings via the Home Connect app or in the
basic settings Page 16.
12.1Switch-off timer
You can use the function to programme a cooking time in a cooking zone and its automatic switch-off once the set time has elapsed.
Switching on Switch-off timer
1. Select the cooking zone and the power level.
2. Press .
a and
light up.
3. To set the required cooking time, turn the rotary knob within 10 seconds.
4. Touch to confirm.
a Once the cooking time has elapsed, the cooking zone is switched off and a signal sounds.
Notes ¡ When you set a cooking time for a cooking zone in
which the Frying Sensor is activated, the cooking
time will not start counting down until the selected temperature level has been reached.
13 PowerBoost PoweBroost
You can use this function to heat up large volumes of water more quickly than
with .
2. The appliance detects the cookware and selects the cooking zone.
a The cooking zones split or connect automatically depending on the size and
position of the cookware.
a Once the flexible zone is connected, lights up red. Notes ¡ By touching ,
you can manually change the set-
tings for the cooking zone. ¡ If you move or lift the cookware from an active
con-
nected cooking zone, an automatic search starts. Each item of cookware that is
found within the cooking zone during this search is heated at the previously
selected power level.
¡ To switch the display between the operating temperature Frying Sensor and the programmed cooking time, press the selected temperature.
Changing or switching off Switch-off timer
1. Select the cooking zone and then touch .
2. Use the rotary knob to change the cooking time or
set it to
to switch off the function.
12.2Timer
You can use the function to activate a timer. This function operates
independently of the cooking zones and other settings. It does not
automatically switch off the cooking zones.
Switching on Timer Requirement: Assign the function to . 1. Touch . 2. Turn
the rotary knob to select the required time. a The time starts to elapse. a A
signal tone sounds and the displays flash once
the time has elapsed.
Changing or switching off the Timer 1. Touch . 2. Use the rotary knob to
change the time or set it to
to switch off the function.
12
This function is available for all cooking zones, provided the other cooking zone on the same side is not in use.
13.1Switching on PowerBoost
1. Select the cooking zone. 2. Turn the rotary knob until power level
appears.
14 PanBoost PanBoost
1
You can use this function to heat up pans more quickly than with . Do not use the PowerBoost function with frying pans this may damage the coating. You can activate the function via Home Connect or Favourite button. This function is available for all cooking zones, provided the other cooking zone on the same side is not in use. Otherwise, and flash on the display for the selected cooking zone. then switches on automatically.
14.1Recommended applications
¡ Do not place a lid on the pan. ¡ Never leave pans unattended when they are
heating
up. ¡ Only use cold pans.
15 Keep-warm function Keep-warmfuncoitn
1
You can use this function to melt chocolate or butter, and to keep meals warm. You can activate the function via Home Connect or Favourite button.
15.1Switching on Keep-warm function
Requirement: Assign the function to . “Favourite button”, Page 11. 1. Select
the required cooking zone.
PanBoosten
3. Turn the rotary knob again until lights up. a The function is switched on.
Note: You can also switch on this function when cooking with a connected
FlexZone.
13.2Switching off PowerBoost
1. Select the cooking zone. 2. Turn the rotary knob and select a different
power
level. a goes out. a The function is deactivated. Note: In certain
circumstances, the appliance switches this function off to protect the
electronic elements inside the hob.
¡ Use pans with a completely flat base. Do not use pans with a thin base.
14.2Switching on PanBoost
Requirement: Assign the function to . “Favourite button”, Page 11. 1. Select
the cooking zone. 2. Press . 3. lights up. a The function is activated. Note:
You can also switch on this function when cooking with a connected FlexZone.
14.3Switching off PanBoost
1. Select the cooking zone. 2. Turn the rotary knob and select a different
power
level. a goes out. a The function is deactivated. Note: To avoid high
temperatures, this function automatically switches itself off after 30
seconds.
2. Press . lights up.
a The function is switched on.
15.2Switching off Keep-warm function
1. Select the cooking zone. 2. Turn the rotary knob and set it to .
goes out. a The function is deactivated.
1 Available depending on software version. Further information on availability can be found on the website. 13
enPowerTransfer
16 PowerTransfer PoweTrarnsefr
You can use this function in the flexible cooking zone to transfer the
programmed power level and cooking time from one cooking zone to another.
16.1PowerTransfer
Requirement: Move the cookware to a cooking zone which is not switched on,
which you have not yet preset or on which no other cookware has been
previously placed.
17 Frying Sensor FyrnigSensor
This function allows you to melt, prepare sauces, sauté, deep fry or fry while keeping the temperature under control. Instead of constantly adjusting the power level during cooking, select the required target temperature once at the start. The sensors under the glass ceramic measure the temperature of the cookware and keep this constant throughout the entire cooking process. This function is available on all cooking zones marked with this symbol .
Functions Melting Preparing sauces Frying Frying Frying Frying
Temperature 70 – 80 ºC 110 – 120 ºC 140 ºC 160 ºC 180 – 200 ºC 220 ºC
17.1Recommended cookware
Special cookware has been developed for this function, which delivers the best
results.
The recommended cookware is available from customer service, specialist
retailers or our online shop www.neff-international.com. Note: You can also
use other cookware. Depending on the composition of the cookware, the achieved
temperature may differ from the selected temperature level.
17.2Switching on the Frying Sensor
1. Place the empty cookware on a cooking zone. 2. Selecting a hotplate
14
1. Move the cookware.
a The cookware is detected. a The previously selected power level and flash
al-
ternately on the display for the new cooking zone. 2. In order to implement
the settings, use the rotary
knob to select the new cooking zone. a The original cooking zone is set to . a
The settings are transferred to the new cooking
zone.
Note: If you place a new item of cookware on a different cooking zone before
you have confirmed the settings, you can use this function for the new item of
cookware.
3. Press . a , and the preset temperature light up on the dis-
play for the selected cooking zone. 4. Use the rotary knob to select the
required temperat-
ure. a flashes on the control panel until the set temperat-
ure is reached. a The selected temperature and the development of
the temperature reached in the pan flash alternately until the selected
temperature has been reached. a The temperature shown on the displays is
approximate and may differ from the actual temperature in the frying pan. a
Once the temperature has been reached, a signal tone sounds and as well as the
temperature symbol stop flashing. 5. Add the frying fat and then the food to
the frying pan. Note: If you need to cook with more than 250 ml oil, add the
oil and wait a few seconds before you add the food.
17.3Switching off Frying Sensor
Select the cooking zone and touch .
17.4Recommendations for cooking with Frying Sensor
The following table shows the ideal temperature levels
for a selection of dishes. The temperature and the
cooking time
depend on the amount, condition
and quality of the food.
Meat
Childproof lock
Escalope, plain Escalope, breaded Fillet Chops Cordon bleu, Wiener Schnitzel Steak, rare, 3 cm thick Steak, medium, 3 cm thick Steak, well-done, 3 cm thick T-bone steak, rare, 4.5 cm thick T-bone steak, medium, 4.5 cm thick Poultry breast, 2 cm thick Bacon Minced meat Hamburgers, 1.5 cm thick Meatballs Pre- boiled sausages Chorizo, fresh sausages Skewers Gyros Fish and seafood Fish fillet, plain Fish fillet, breaded Fish, fried, whole Sardines Prawns Squid, cuttlefish Blue mussels, clams, cockles Egg dishes Fried eggs in butter Fried eggs in oil Scrambled eggs Omelette French toast Crêpes, blini, pancakes, tacos
160-180 180 180-200 160-180 180
220 200
180
200-220
180-200
160
160-180 180-200 160-200
160-180 160-180 160-180
160-180 180-200
180 180 160 180 180 180-200 110-120
140 180-220 140 140 160 180-200
4-10 6-10 6-10 10-15 10-15
8-10 6-10
6-12
10-15
20-30
10-20
5-8 6-10 6-15
10-20 8-20 10-20
10-20 6-10
10-20 10-20 10-20 6-12 4-8 6-12 4-8
2-6 2-6 4-9 3-6 4-8 1-3
18 Childproof lock Chlidprooflock
The hob is equipped with a childproof lock. You can use this to prevent
children from switching on the hob.
18.1Switching on Childproof lock
Requirement: The hob must be switched off.
Vegetables
Fried potatoes, boiled 180-200 in their skin
Chips
180-200
Potato fritters
200
Onions, garlic, sauteed 140 until clear
Onion rings
180-200
Courgettes, aubergines, 160-180 peppers
Green asparagus, fried 160-180
Mushrooms
180
Vegetables, glazed
120
Vegetables in tempura 180-200 batter
Frozen dishes
Chicken nuggets
180-200
Fish fingers
180
Chips
200-220
Stir-fries
160-180
Spring rolls
180-200
Pasties, croquettes
200-220
Sauces
Tomato sauce
120
Cream sauce
110-120
Béchamel sauce
110-120
Cheese sauce
110-120
Sweet sauces
110-120
Reducing sauces
110-120
Melting
Chocolate coating
70-80
Cheese
70-80
Butter
70-80
Fondue
70-80
Miscellaneous
Fried cheese
180-200
Croutons
160-180
Bread for toasting
200-220
Dried ready meals
110-120
Almonds, walnuts, pine 180-200 nuts, roasted
Popcorn
220
6-12
15-25 2-4 4-12
4-12 4-12
10-20 10-15 10-20 5-10
8-12 8-12 4-8 6-10 8-15 6-8
20-30 10-20 10-20 3-8 10-20 5-10
5-15 3-10 3-5 5-15
5-15 6-10 8-12 5-10 3-15
10-20
Touch and hold for 4 seconds. a lights up for approx. 10 seconds. a The hob is
locked.
15
enPause
18.2Deactivating the childproof lock
1. Switch on the hob. 2. Touch and hold for four seconds. a The lock is
released.
18.3Automatic childproof lock
You can also activate the childproof lock automatically every time the hob is
switched off. You can find out how to switch the function on and off in the
“Basic settings” section Page 16.
19 Pause Pause
You can use the function to pause and resume active cooking processes for up
to 10 minutes without having to change the settings you have selected. You can
switch the function on to clean the control panel, for example.
19.1Activating the Pause function
Remove the rotary knob from the control panel. a flashes on the cooking zone
displays.
a All active cooking processes are stopped. The settings are retained.
a The function is activated.
19.2Deactivating the Pause function
Place the rotary knob back on the control panel. a The function is
deactivated. The cooking processes
continue. Note: After approximately 10 minutes, the cooking zone automatically
switches off.
20 Individual safety switch-off Indvidiuaslaeftyswtich-of
Activate the safety function if one cooking zone is in operation for an extended period and you do not change any settings. The cooking zone displays and switches itself off. The time depends on the selected power level.
Power level 1.0 – 1.5
Time 10 hours
2.0 – 3.5 4.0 – 5.0 5.5 – 6.5 7.0 – 7.5 8.0 – 9.0
5 hours 4 hours 3 hours 2 hours 1 hour
Press any button to switch on the cooking zone.
21 Basic settings Bascisetnigs
You can configure the basic settings for your appliance to meet your needs.
21.1Overview of the basic settings
Display
Setting Childproof lock “Childproof lock”, Page 15
Audible signals
Volume of the audible signals
Assign one of the time-setting programme
functions to on the control panel.
“Time-setting options”, Page 12
1 Factory setting
Value – Manual.1 – Automatic. – Function switched off. – The confirmation
signal, the fault signal and the sig-
nal for incorrect use are deactivated. – The fault signal is activated. – The
confirmation signal and the signal for incorrect
use are activated. – All signal tones are switched on 1. – Quiet. – Medium.1
Loud. – Switch-off timer.1 – Timer.
16
Cookware testen
Display
Setting Power limitation This enables you to limit the total power of the hob, if required, due to the circumstances of your electrical installation. Observe the regulations of the local electricity suppliers. The available settings depend on the maximum power of the hob. You can find more information on the rating plate. If the function is switched on and the hob has reached the set power limit, the required and permitted power level flashes and you cannot select a higher power level. Demo mode Demonstration mode for the hob: When you switch on the hob, lights up for a few seconds and the cooking zones do not heat up. Cookware test You can use this function to test the quality of the cookware. “Cookware test”, Page 17 Hob-based hood control The settings are configured based on the extractor hood model. Restoring factory settings
1 Factory setting
Value The power is increased by 500 W with each level.
Switched off. Maximum power of the hob 1. – 1000 W. Lowest power setting. .
– 1500 W. … – 3000 W. . – 3500 W. – 4000 W. . – 4500 W. … – Maximum power of
the hob. – Switched off.1 – Switched on.
– Not suitable. – Not optimal. – Suitable. “Overview of the hood control
settings”, Page 20
– Individual settings 1. – Factory settings.
21.2To go to the basic settings
Requirement: The hob must be switched off. 1. To switch on the hob, touch . 2.
Within the next 10 seconds, touch and hold
seconds.
for 4
Product information Customer service directory Production number Production number 1 Production number 2
Display
a The first four displays provide the product information. Touch to view the individual displays.
3. Touch to access the basic settings. a and light up as a presetting. 4.
Touch repeatedly until the desired setting ap-
pears. 5. Use the rotary knob to change the desired setting. 6. Touch and hold
for 4 seconds. a The settings are saved.
21.3Discarding changes to the basic settings
Touch . a All changes are discarded and not saved.
22 Cookware test Cookwareetst
The quality of the cookware has a major influence on the speed and the result
of the cooking process. You can use this function to test the quality of the
cookware. Before the test, ensure that the diameter of the cookware base
corresponds to the diameter of the cooking zone being used. Access is via the
basic settings. Page 16
22.1Carrying out Cookware test
Requirement: As a single cooking zone, the flexible cooking zone is set in
such a way that only the individual item of cookware is checked.
1. At room temperature, place the cookware with approx. 200 ml water in the
centre of the cooking zone that best fits the base of the cookware in terms of
size.
2. Call up the basic settings and select . 3. Turn the rotary knob. flashes
in the cooking
zones. a The function is switched on. a After 20 seconds, the result appears
in the cooking
zone displays.
22.2Checking the result
You can see what the result means for the quality and speed of the cooking
process in the following table.
17
Home Connect
Result The cookware is not suitable for the cooking zone and therefore does
not heat up. The cookware is taking longer to heat up than expected and
cooking is not progressing as well as it ought to. The cookware is heating up
correctly and cooking is progressing well.
23 Home Connect HomeConnect
This appliance is network-capable. Connecting your appliance to a mobile
device lets you control its functions via the Home Connect app, adjust its
basic settings and monitor its operating status. The Home Connect services are
not available in every country. The availability of the Home Connect function
depends on the availability of Home Connect services in your country. You can
find information about this at: www.home-connect.com. The Home Connect app
guides you through the entire login process. Follow the instructions in the
Home Connect app to configure the settings. Tips ¡ Please consult the
documents supplied by
Home Connect. ¡ Please also follow the instructions in the Home Con-
nect app. Notes ¡ Please note the safety precautions in this instruction
manual and make sure that they are also observed when operating the appliance
via the Home Connect app. “Safety”, Page 2 ¡ Hobs are not designed to be left
unattended. Always monitor the cooking process. ¡ Operating the appliance on
the appliance itself always takes priority. During this time it is not
possible to operate the appliance using the Home Connect app. ¡ In networked
standby mode, the appliance requires a maximum of 2 W.
23.1Setting up Home Connect
Requirements ¡ The appliance is connected to the power supply and
is switched on. ¡ You have a mobile device with a current version of
the iOS or Android operating system, e.g. a smartphone. ¡ The mobile device
and the appliance are within range of your home network’s Wi-Fi signal. 1.
Download the Home Connect app. 2. Open the Home Connect app and scan the
following QR code.
Note: If you have any unfavourable results, reposition the cookware on a smaller cooking zone, if available. To switch the function on again, turn the rotary knob.
3. Follow the instructions in the Home Connect app.
23.2Wi-Fi symbol
The Wi-Fi indicator on the main screen changes according to the status and
quality of the connection and the availability of the Home Connect server.
Status Lights up white.
Lights up red.
Flashes red.
Description No network connection saved. Network connection saved and Wi-Fi
active. ¡ Network connection or
connection to another appliance is being established. ¡ Network settings are
reset.
23.3Adding or removing a Wi-Fi home network
The following overview shows how to add or remove a Wi-Fi home network.
Wi-Fi home network status No Wi-Fi home network stored. The Wi-Fi home network has now been saved. The Wi-Fi home network has now been saved.
Action
To add the Wi-Fi home network, briefly press . To pair another appliance,
press and hold . To reset the Wi-Fi home network settings, press and hold . If
flashes, press and hold again.
18
23.4Changing settings via the Home Connect app
You can use the Home Connect app to change the settings for the cooking zones
and send them to the hob. Requirement: The hob is connected to the Wi-Fi and
to the Home Connect app. 1. Select the setting in the Home Connect app and
send it to the hob. Follow the instructions in the Home Connect app. Settings
that you send from the Home Connect app to the hob must be confirmed on the
hob. a As soon as cooking settings are transmitted to a cooking zone, the
display starts to flash, depending on the setting. 2. Press to confirm the
setting. 3. To discard the setting, press any other touch field on the hob.
23.5Activating automatic presence detection 1
Thanks to the automatic presence detection function, you no longer need to
confirm parameters on the hob from your mobile device, provided you are near
the hob. If you send settings to a cooking zone, you can confirm these
directly from your mobile device. Requirements ¡ The hob is connected to the
Wi-Fi and to the
Home Connect app. ¡ The Bluetooth is connected to the mobile device. ¡ The
user is near the hob. 1. Open the Home Connect app. 2. In order to set the
automatic presence detection, fol-
low the instructions in the Home Connect app.
23.6Software update
Your appliance’s software can be updated using the software update function,
e.g. for the purposes of optimisation, troubleshooting or security updates. To
do this, you must be a registered Home Connect user, have installed the app on
your mobile device and be connected to the Home Connect server. As soon as a
software update is available, you will be informed via the Home Connect app
and will be able to start the software update via the app. Once the update has
been successfully downloaded, you can start installing it via the Home Connect
app if you are in your home network (Wi-Fi). The Home Connect app informs you
once installation is successful. Notes ¡ The software update consists of two
steps.
The first step is the download. The second step is the installation on
your appli-
ance. ¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your personal settings in the app,
software updates can also be set to download automatically. ¡ Installation
takes a few minutes. You cannot use your appliance during installation.
Home Connecten
¡ We recommend that you install security updates as soon as possible.
23.7Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you
contact them, have your appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which you are using the
appliance. Tip: For further information and details about the availability of
Remote Diagnostics in your country, please visit the service/support section
of your local website: www.home-connect.com.
23.8Data protection
Please see the information on data protection. The first time your appliance
is registered on a home network connected to the Internet, your appliance will
transmit the following types of data to the Home Connect server (initial
registration): ¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi communication module
installed). ¡ Security certificate of the Wi-Fi communication module (to
ensure a secure data connection). ¡ The current software and hardware version
of your appliance. ¡ Status of any previous reset to factory settings. This
initial registration prepares the Home Connect functions for use and is only
required when you want to use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions can only be utilised with
the Home Connect app. Information on data protection can be retrieved in the
Home Connect app.
1 Available depending on software version. Further information on availability can be found on the website. 19
enHob-based hood control
24 Hob-based hood control Hob-basedhoodcontorl
If the hob and the extractor hood are Home Connectcompatible, connect the
appliances in the Home Connect app. To do this, connect the two appliances to
Home Connect and follow the instructions in the app. Notes ¡ Using the
controls on the extractor hood always
takes priority. It is not possible to use the hob-based hood control during
this time. ¡ You can only connect to the extractor hood via the Home Connect
app. Other connection routes are no longer supported.
24.1Controlling the extractor hood via the hob
In the basic settings for your hob, you can adjust the behaviour of your
extractor hood depending on whether the hob or individual cooking zones are
switched on or off. You can select other settings using the controls on the
hob. Note: If you cannot find these settings for your hob, check the settings
of the extractor hood in the Home Connect app to configure the connection.
Setting the fan 1. Press . 2. Use the rotary knob to select a setting.
You can select the following settings:
Fan off Fan setting 1 Fan setting 2 Fan setting 3 Intensive mode 1 Intensive
mode 2 Automatic mode
Note: Available depending on extractor hood model. a The fan is switched on.
3. To exit fan mode, press .
Setting the hood lighting You can switch the hood lighting on and off using
the control panel of the hob. 1. To switch the lighting on, press . 2. To
switch the lighting off, touch again.
24.2Overview of the hood control settings
In the basic settings for your hob, depending on the extractor hood model, you
can adjust the behaviour of your extractor hood depending on whether the hob
or individual cooking zones are switched on or off. If you cannot find these
settings for your hob, check the settings of the extractor hood in the Home
Connect app to configure the connection. The display shows this setting only
when the appliance has been connected to the extractor hood.
Indicator Setting Setting for whether and how the fan switches on
automatically.
Setting for whether and how the fan is to run on after switching off the hob.
The lighting switches itself on when the hob is switched on. The lighting
switches itself off when the hob is switched off. 1 Factory setting 2
Depending on the appliance specifications
Value Automatic fan start-up
Switched off. The extractor hood must be switched on manually, if required.
Switched on in manual mode. The extractor hood is switched on at a specified
setting when a cooking zone is switched on.
1, Switched on in automatic mode. In automatic mode, the extractor hood
switches itself on when one of the cooking zones is switched on. 2 Fan run-on
Fan switches off when the hob is switched off Switched on with standard
fan run-on No change to the settings 1, Switched on in automatic mode 2
Switching the lighting on automatically Switched off 1 Switched on
Switching the lighting off automatically 1 Switched off Switched on
20
Cleaning and servicing
25 Cleaning and servicing Cleannigandservcinig
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully.
25.1Cleaning products
You can obtain suitable cleaning products and glass scrapers from customer
service, a retailer or the online shop www.neff-international.com. ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance. Never
use unsuitable cleaning products. Do not use cleaning products while the hob
is still
hot. This may cause marks on the surface.
Unsuitable cleaning products ¡ Undiluted detergent ¡ Detergent intended for
dishwashers ¡ Abrasive cleaning products ¡ Aggressive cleaning products such
as oven spray
or stain remover ¡ Abrasive sponges ¡ High-pressure or steam jet cleaners
25.2Cleaning the hob
Clean the hob after every use to stop cooking residues from getting burnt on.
Requirement: The hob must be cold. Do not allow the hob to cool down if it has
sugar stains, rice starch, plastic or aluminium foil on it. 1. Remove heavy
soiling using a glass scraper. 2. Clean the hob with a cleaning agent for
glass
ceramic. Follow the cleaning instructions on the packaging of the cleaning
agent. Tips ¡ You can achieve good cleaning results using a
special sponge for glass ceramic. ¡ If you keep the base of the cookware
clean, the
hob surface remains in a good condition.
26 Troubleshooting Troubleshoonitg
You can rectify minor faults on your appliance yourself. Read the
troubleshooting information before contacting after-sales service. This will
avoid unnecessary costs.
WARNING Risk of injury! Improper repairs are dangerous. Repairs to the
appliance should only be carried out
by trained specialist staff. If the appliance is defective, call Customer
Service.
“Customer Service”, Page 23
25.3Cleaning profiles
Clean the profiles if they are dirty or stained after use. Note: Do not use a
glass scraper. 1. Clean using warm soapy water and a soft cloth.
Wash new sponge cloths thoroughly before use. 2. Dry with a soft cloth. Note:
If there are replaceable side profiles, wear protective gloves when removing
them.
25.4Cleaning Twist Pad®
The rotary knob consists of two parts, which you can easily remove for a more
thorough clean.
Recommended cleaning: ¡ Wipe the parts with warm soapy water and a cloth. ¡
Dry the parts thoroughly before reassembling. Non-recommended cleaning: ¡ Do
not use abrasive or corrosive products, such as
citric acid, vinegar, aggressive cleaning agents or glass ceramic cleaners. ¡
Do not clean it in the dishwasher or immerse it in water, as this may damage
it. ¡ Do not use the glass scraper. ¡ Do not use stainless steel care
products.
WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the
appliance should only be carried out
by trained specialist staff. Only use genuine spare parts when repairing the
appliance. If the power cord or the appliance power cable of
this appliance is damaged, it must be replaced with a special power cord or
special appliance power cable, which is available from the manufacturer or its
Customer Service.
21
Troubleshooting
26.1Warnings
Notes ¡ If or appears on the display, press and hold the
rotary knob next to the mark for the relevant cooking zone in order to read
the fault code.
¡ If the fault code is not listed in the table, disconnect the hob from the
power supply and wait 30 seconds before reconnecting it. If this display
appears again, contact customer service and specify the exact fault code.
¡ If an error occurs, the appliance does not switch to standby mode.
¡ In order to protect the appliance’s electronic parts from overheating or
surge currents, the hob may temporarily reduce the power level.
26.2Information on the display panel
Fault No displays light up.
The displays flash. , , ,
, + power level and
audible signal and signal tone /
/ /
Home Connect is not working properly. The hood control is not working
properly. Animations on the
displays
Cause and troubleshooting
The power supply has been disconnected. Use other electrical appliances to
check whether there has been a power failure. The appliance has not been
connected as shown in the circuit diagram. Connect the appliance in accordance
with the circuit diagram. Electronics fault If you are unable to rectify the
fault, inform the technical after-sales service. The control panel is wet or
an object is covering it. Dry the control panel or remove the object. The
electronics have overheated and one or all of the cooking zones have been
switched off. Wait until the electronics have cooled down sufficiently. Then
touch any button on the
control panel.
There is hot cookware in the vicinity of the control panel. This may cause the
electronics to overheat. Remove the cookware. The fault display goes out
shortly afterwards. You can continue to
cook.
There is hot cookware in the vicinity of the control panel. The cooking zone
has been switched off to protect the electronics. Remove the cookware. Wait a
few seconds. Touch any button. When the fault display
goes out, you can continue cooking.
The cooking zone has overheated and has been switched off to protect the work
surface. Wait until the electronics have cooled down sufficiently before
switching the cooking
zone back on.
PowerTransfer is not activated. Touch any button to confirm the fault display.
You can continue to cook as normal
without using the PowerTransfer function. Contact customer service.
The cooking zone has been operating continuously for an extended period.
Individual safety switch-off is switched on. Touch any button to switch off
the display so
that you can set the cooking zone.
The operating voltage is incorrect and outside of the normal operating range.
Contact your energy supplier. The hob is not connected correctly. Disconnect
the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.
Demo mode is activated. Switch off demo mode in the basic settings. Different
causes are possible. Go to www.home-connect.com. The hood control functions do
not switch on. Resetting and re-pairing the settings of the Wi-Fi home network
In certain circumstances, the hob can perform self-maintenance tasks, e.g. a
firmware update, optimisation or troubleshooting. Wait until the process is
complete and only then switch the hob on.
22
26.3Normal noises from your appliance
Disposalen An induction hob may sometimes cause noises or vibrations, such as buzzing, crackling, hissing noises, fan noises or rhythmic noises.
Disposal
27.1Disposing of old appliance
Valuable raw materials can be reused by recycling. 1. Unplug the appliance
from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in
an environmentally
friendly manner. Information about current disposal methods are available from
your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
28 Customer Service CusotmerServcie
Function-relevant genuine spare parts according to the corresponding Ecodesign
Order can be obtained from Customer Service for a period of at least 10 years
from the date on which your appliance was placed on the market within the
European Economic Area. Note: Under the terms of the manufacturer’s warranty
the use of Customer Service is free of charge. Detailed information on the
warranty period and terms of warranty in your country is available from our
aftersales service, your retailer or on our website. If you contact Customer
Service, you will require the product number (E-Nr.), the production number
(FD) and the consecutive numbering (Z-Nr.) of your appliance. The contact
details for Customer Service can be found in the enclosed Customer Service
directory or on our website.
28.1Product number (E-Nr.), production number (FD) and consecutive numbering
(ZNr.)
You can find the product number (E-Nr.), the production number (FD) and the
consecutive numbering (ZNr.) on the appliance’s rating plate. The rating plate
can be found: ¡ on the appliance certificate. ¡ on the lower section of the
hob. The product number (E no.) can also be found on the glass ceramic. You
can also display the customer service index (KI) and the production number
(FD) in the basic settings. Page 16 Make a note of your appliance’s details
and the Customer Service telephone number to find them again quickly.
29 Information regarding Free and Open Source Software nIformaoitnregardnigFreeandOpenSourceSowftare
This product includes software components that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your Home Connect app: “Profile -> Legal information -> Licence Information”.1 You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany.
The source code will be made available to you on request. Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: ,,OSSREQUEST” The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.
1 Depending on the appliance specifications 23
Declaration of Conformity
30 Declaration of Conformity DecalartoinoCfonofmrtiy
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect
functionality conforms to the essential requirements and other relevant
provisions of Directive 2014/53/EU. A detailed RED Declaration of Conformity
can be found online at www.neff-international.com among the additional
documents on the product page for your appliance.
Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements.1 A detailed Declaration of Conformity can be found online at www.neff-home.com/uk among the additional documents on the product page for your appliance.1
BE
BG
CZ
DK
FR
HR
IT
CY
MT
NL
AT
PL
SE
NO
CH
TR
5 GHz WLAN (Wi-Fi): For indoor use only.
AL
BA
MD
ME
5 GHz WLAN (Wi-Fi): For indoor use only.
2.4 GHz band (24002483.5 MHz): Max. 100 mW 5-GHz band (51505350 MHz + 54705725 MHz): max. 130 mW
DE
EE
LI
LV
PT
RO
IS
UK (NI)
IE
EL
ES
LT
LU
HU
SI
SK
FI
MK
RS
UK
UA
31 Test dishes Tesdtsihes
These recommended settings are intended for test institutes to facilitate the
testing of our appliances. The tests were carried out using our cookware sets
for induction hobs. If required, these accessory sets can be purchased at a
later point from specialist retailers, or through our technical after-sales
service or our online shop.
31.1Melting the chocolate coating
Ingredients: 150 g dark chocolate (55% cocoa). ¡ 16 cm saucepan without lid
Boiling: Power level 1.5
31.2Heating and keeping lentil stew warm
Recipe in accordance with DIN 44550 Initial temperature 20 °C Heating up
without stirring ¡ 16 cm saucepan with lid, amount: 450 g
Heating up: Duration 1 min. 30 sec., power level 9
Simmering: Power level 1.5 ¡ 20 cm saucepan with lid, amount: 800 g
Heating up: Duration 2 min. 30 sec., power level 9
Simmering: Power level 1.5
31.3Heating and keeping lentil stew warm
E.g.: Lentil diameter 57 mm. Initial temperature 20 °C Stir after heating for
1 minute ¡ 16 cm saucepan with lid, amount: 500 g
Heating up: Duration approx. 1 min. 30 sec., power level 9
Simmering: Power level 1.5 ¡ 20 cm saucepan with lid, amount: 1 kg
Heating up: Duration approx. 2 min. 30 sec., power level 9
Simmering: Power level 1.5
31.4Béchamel sauce
Milk temperature: 7 °C ¡ 16 cm saucepan without lid, ingredients: 40 g but-
ter, 40 g flour, 0.5 l milk with 3.5% fat content and a pinch of salt
Preparing Béchamel sauce 1. Melt the butter, stir in the flour and salt, and
heat up the mixture. Heating up: Duration 6 min., power level 2 2. Add the
milk to the roux and bring to the boil, stirring continuously. Heating up:
Duration 6 min. 30 sec., power level
7 3. Once the Béchamel sauce comes to the boil, leave
it on the cooking zone for a further two minutes. Simmering: Power level 2
1 Only applies to Great Britain 24
31.5Cooking rice pudding with the lid on
Milk temperature: 7 °C 1. Heat the milk until it starts to rise up. Heat up
without a lid. Stir after heating for 10 min. 2. Set the recommended power
level and add rice, sugar and salt to the milk. The cooking time, including
heating up, is approx. 45 minutes. ¡ 16 cm saucepan, ingredients: 190 g short-
grain
rice, 90 g sugar, 750 ml milk with 3.5% fat content and 1 g salt Heating up:
Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 3 ¡ 20 cm saucepan, ingredients: 250
g short-grain rice, 120 g sugar, 1 l milk with 3.5% fat content and 1.5 g salt
Heating up: Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 3, stir after 10 minutes
31.6Cooking rice pudding without a lid
Milk temperature: 7 °C 1. Add the ingredients to the milk and heat the mixture
up while stirring continuously. 2. Once the milk has reached approx. 90 °C,
select the recommended power level and leave it to simmer on a low heat for
approx. 50 minutes. ¡ 16 cm saucepan without lid, ingredients: 190 g
short-grain rice, 90 g sugar, 750 ml milk with 3.5% fat content and 1 g salt
Heating up: Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 3 ¡ 20 cm saucepan without lid,
ingredients: 250 g short-grain rice, 120 g sugar, 1 l milk with 3.5% fat
content and 1.5 g salt Heating up: Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 2.5
31.7Cooking rice
Recipe in accordance with DIN 44550 Water temperature: 20 °C ¡ 16 cm saucepan
with lid, ingredients: 125 g long-
grain rice, 300 g water and a pinch of salt Heating up: Duration approx. 2
min. 30 sec.,
power level 9 Simmering: Power level 2 ¡ 20 cm saucepan with lid,
ingredients: 250g longgrain rice, 600 g water and a pinch of salt Heating
up: Duration approx. 2 min. 30 sec.,
power level 9 Simmering: Power level 2.5
31.8Roasting a pork loin
Initial temperature of the loin: 7 °C ¡ 24 cm pan without lid, ingredients: 3
pork loins,
total weight approx. 300 g, 1 cm thick, and 15 g sunflower oil Heating up:
Duration approx. 1 min. 30 sec.,
power level 9 Simmering: Power level 7
Test dishesen
31.9Preparing crêpes
Recipe in accordance with DIN EN 60350-2 ¡ 24 cm pan without lid, ingredients:
55 ml batter per
crêpe Heating up: Duration 1 min. 30 sec., power level
9 Simmering: Power level 7
31.10Deep-fat frying frozen chips
¡ Pot dia. 20 cm without lid: ingredients: 2 l sunflower oil. For each frying
time: 200 g frozen chips, 1 cm thick. Heating up: Power level 9, until the
oil temperature reaches 180 °C. Simmering: Power level 9
25
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom
Register your product online neff -home.com
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY
9001764245
9001764245 031027 en
References
- TiOnal.com is for sale | HugeDomains
- Connect your household | Home Connect
- NEFF UK | Quality built-in kitchen appliances
- NEFF international - Quality built-in kitchen appliances
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