Carrier TCZ-10105642G1 Supra Invoy Lockbox User Guide

Carrier TCZ-10105642G1 Supra Invoy Lockbox

Product Information

Specifications

• Communication: Bluetooth
• Key Container Capacity: Holds several listing keys or gate cards
• Battery Type: Long-life lithium battery
• Battery Life: Minimum of six (6) years
• Regulatory Compliance:
  • FCC (United States): Part 15 compliant
  • IC (Canada): Industry Canada’s license-exempt RSSs compliant
  • Australia / New Zealand: ACMA requirements compliant

Product Usage Instructions

• Ensure all items are positioned well inside the key container.
• Do not place any items on the back of the key container.
• Before closing, make sure to have a spare set of keys if you are a listing agent.
• To close the key container, turn it so the keys are facing you and insert it into the bottom of the lockbox.
• Push up on the key container until it clicks and latches.
• Use the mobile app to perform the Release Shackle process.
• Hold the lockbox and push down firmly on the top of the shackle.
• Pull up on the shackle to completely remove it.
• To replace, line up the shackle with the lockbox and push down until it clicks into place.

The Envoy lockbox uses a long-life lithium battery that is designed to last at least six (6) years. No maintenance is required.

FAQ

• Q: How do I know the battery level of the lockbox?
• A: When removing the lockbox shackle, your mobile app will display the current lockbox battery level.

Introduction

• The Supra Invoy® electronic lockbox can be placed on listings to hold the listing’s keys.
• Available with standard or long shackles, Envoy lockboxes can be accessed using the Supra Mobile App.
• For information on operation, go to the Tips & Support page on www.suprasystems.com.
• The Envoy lockbox uses Bluetooth to communicate.
• When interacting with the lockboxes, the distance between the key and the lockbox should be less than three feet.

Key Container

• These lockboxes have a large key container and can hold several listing keys or gate cards.
• To prevent possible sticking of the key container, verify all items are positioned well inside the key container before closing.
• Do not place any keys, cards, or other items on the back of the key container.
• If you are a listing agent, always make sure you have a spare set of keys before closing the key container.
• To close the key container, turn it so the compartment holding the keys is facing you. Insert the key container into the bottom of the lockbox and push up on the key container until it clicks and latches.

Shackle
The shackle is removed easily in one step. After performing the Release Shackle process with the mobile app, hold the lockbox and push down firmly on the top of the shackle, then pull up on the shackle to completely remove it. To replace the shackle, line up the shackle with the lockbox and push it down until it clicks into place.

Battery

• You do not need to replace the battery in the Invoy because it uses a long-life lithium battery. No maintenance is required and the battery is designed to last the life of the product — a minimum of six (6) years.
• When removing the lockbox shackle, your mobile app will display the current lockbox battery level.

Invoy Care

• Always hang the lockbox in a vertical position and place it where moisture from rain or snow cannot run into the key container. Avoid hanging the lockbox where sprinklers or faucets will spray the key container.
• Invoy is design to operate in temperatures ranging from -22F (-30°C) to 167F (+75°C).
• In extremely hot climates, place the lockbox in the shade to prevent it from becoming too hot, which may reduce battery life.
• In extremely cold weather conditions, place the lockbox where it can be protected from precipitation.

FCCSTATEMENT

United States (FCC)
This device complies with Part 15 of the FCC rules. Operation is subject to the following conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canada (IC)
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference; and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Australia / New Zealand
This apparatus fully complies with ACMA requirements and is C-Tick marked.
© 2024 Carrier. All rights reserved. Supra is a registered trademark of Carrier.

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