DONGGUAN G5000 2.4G Plus BT Wireless Headset User Guide

: September 22, 2024
: Dongguan

Table of Contents

DONGGUAN G5000 2.4G Plus BTWireless Headset
Product Usage Instructions
Overview
Usage of Connection Cables
Product Description
Transmitter Parameters
Transmitter Specifications
Troubleshooting
FCC Caution.
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DONGGUAN G5000 2.4G Plus BTWireless Headset

Specifications

Speaker Diameter: N/A
Transmission Distance: N/A
Speaker Impedance: 32 ohms
Operating Voltage: N/A
Battery Capacity: N/A
Charging Voltage: N/A
Battery Type: Polymer Lithium Battery
Microphone Sensitivity: N/A
Charging Time: N/A
Microphone Directionality: Omnidirectional
Battery Life: N/A
Bluetooth Latency: 394ms

Product Usage Instructions

Wireless Connection Setup

Usage Instructions

Insert the transmitter into the A-end USB port of the computer.
The Windows system will automatically connect to the B-end Type-C devices without needing additional software.

Pairing Instructions

Computer Pairing

Insert the transmitter into the A-end USB port of the computer.
The green indicator light will flash.
Turn on and pair the headset; the green light will stay on.
In the computer settings, verify that the G5000 icon appears, indicating successful installation.

Phone/Laptop Pairing:

Insert the B-end Type-C transmitter into the device’s port.
The device will enter pairing mode with the green light flashing.
Once paired, the green light will remain on.

Re-Pairing Instructions

Follow steps B.1 and B.2 for re-pairing the device.
To re-pair the transmitter and headset, hold down the power button for 5 seconds while in the off state.
The green light will flash rapidly, indicating pairing mode.
Insert the USB receiver for successful connection.

Line-in Connection Cable Usage

The Line-in cable is compatible with various devices including PC, PS4, PS5, XBOX, Nintendo Switch, Android, iOS mobile devices.
To disable wireless mode and use wired headset mode, insert the Line-in cable.
Microphone usage remains active when Line-in is enabled.

Button Functions

Button	Function	Operation Steps
BT/2.4G	2.4G/Bluetooth mode/Previous track

Short press for previous track.
Long press for 3 seconds to switch to 2.4G mode (green light
indicates Game Mode).
Long press for another 3 seconds to switch to Bluetooth mode
(blue light indicates Bluetooth Mode).

Frequently Asked Questions (FAQ)

Q: How do I know if the headset is successfully paired?
A: The indicator light on both the transmitter and headset will stay on once successfully paired.
Q: Can I use the headset with mobile devices?
A: Yes, the headset is compatible with mobile devices using the appropriate connection method as outlined in the manual.
Q: How long does it take to charge the headset?
A: The charging time for the headset is not specified in the manual. It is recommended to charge until the battery is full for optimal performance.

G5000

Overview

Usage of Connection Cables

Product Description

On/Off Button
2.4G/Bluetooth Switch Button
On/Off Light/Next Song Button
Volume Control Wheel
Transmitter
LINE-IN Jack
Type-C Interface
Indicator Light
Microphone On (Down Position)
Microphone Off (Up Position)
Retractable Microphone

Transmitter Parameters

Transmitter Specifications

Operating Voltage| Transmission Power|
---|---|---
Operating Current| Transmission Distance|
Frequency Range| Receiving Sensitivity|
Bandwidth| 2.4G Latency| 30ms

Transmitter

Device Plug: Compatible with Laptop/PC/PS4/PS5/TV/Switch

a)Usage Instructions,Insert the transmitter into the USB port (A-end) or Type-C port (B-end) of your computer for a plug-and-play wireless connection.
- A. 1) Insert the transmitter into the A-end USB port of the computer. The Windows system will automatically connect to the B-end Type-C devices such as phones or laptops, without requiring driver installation or additional software.
B. 1） Insert the transmitter into the A-end USB port of the computer. The green indicator light on the transmitter will flash. After turning on and pairing the headset, the green light will stay on. On the computer, you can see the “G5000” icon in the lower right corner, indicating the wireless headset device has been successfully installed. For the first use, open the “Sound and Audio Devices Properties” under the “Audio” tab and set it as the default.
- B.2）Insert the B-end Type-C transmitter into the Type-C port of a phone or laptop. It will automatically enter pairing mode. The green light will flash rapidly, and once paired, it will stay on. Insert the B-end Type-C transmitter into the phone interface, turn on the wireless headset, and once paired successfully, the green light on the headset will stay on, indicating the plug-and-play wireless connection device has been successfully installed.

Re-Pairing

After inserting the transmitter into the device, follow steps B.1 and B.2 for connection.
Pairing the transmitter and headset: In the off state, hold down the power button for 5 seconds to re-pair. The pairing sound “Pairing” will be heard, the green light will flash rapidly, and then insert the USB receiver for a successful connection. The green light will stay on.

Using Line-in Connection Cable

Device Plug: Compatible with PC (32-bit/64-bit), PS4, PS5, XBOX LINE IN mode, Nintendo Switch, Android, iOS mobile devices, and devices with a 3.5mm audio jack.
Line-in Interface Usage Instructions: Insert the Line-in cable to disable the wireless device, turn off the headset effect light, and enter wired headset mode.
Microphone usage: When plugged in and Line-in is enabled, the microphone remains on.

Button	Function	Operation	Steps
BT/2.4G	2.4G

/Bluetooth mode

/Previous track

| Long press for 3 seconds 2.4G/BT|

Short press for previous track.
Long press for 3 seconds to switch to 2.4G mode, green light indicates “Game Mode”.
Long press for another 3 seconds to switch to Bluetooth mode, blue light indicates “Bluetooth Mode”.

| Next track /Light on/off| Click/ Long press for 3 seconds|

Short press to enter default music mode and play the next track.
By default, the headset displays the effect light. Long press for 2 seconds to turn off the effect light, long press again to turn on the effect light.

| Microphone up/down| Turn mic on/off|

Mic up: Move the mic up to turn off the mic function.
Mic down: Move the mic down to turn on the mic function.

| Power button|

Long press for 3 seconds: Power on
Long press for 5 seconds: Power off
Long press for 5 seconds: Re-pairing

|

In the power-off state, press and hold the power button for 3 seconds to hear the “Power On” sound, effect light stays on, and the pairing light flashes quickly.
In the power-on state, press and hold the power button for 5 seconds to hear the “Power Off” sound, effect light turns off, and the pairing light turns off.
For pairing the transmitter and headset: In the power-off state, press and hold the power button for 5 seconds for re-pairing, green light flashes quickly, then plug in the USB receiver to connect successfully, green light stays on.

Pause/Play| Click|

In music play mode, click the power button to pause.
In music play mode, click the power button to play.

Answer/End/ Reject call| Click/ Double click|

In Bluetooth mode, when there is an incoming call, click the power button to answer.
In Bluetooth mode, during a call, click the power button to end the call.
In call mode, double click to reject an incoming call (Bluetooth mode).

Connect/Disconnect

| |

When connecting the headset to the phone, the pairing light shows blue light always on and “Connected” is displayed.
When connecting the headset to the phone and then turning off the phone’s Bluetooth mode, the prompt sound “Disconnected” is heard, and the pairing blue light flashes quickly.

| Volume control| Slide up/down|

Slide the volume control wheel up to increase the volume to the maximum.
Slide the volume control wheel down to decrease the volume to the minimum.

Insert the Line-in cable to turn off wireless devices, turn off headset effect lights, and enter wired headset mode.

Troubleshooting

Distortion or Lag in Wireless Headphones:
Check the music source.
Disconnect other devices.
Reinsert the transmitter and pair again.
Multiple Players Lag on PC, but Headset Functions Normally:
Check the playback decoder.
Close multiple background players.
Ensure no obstacles are affecting the signal transmission between the headset and the PC.

*When the battery voltage is below 3.2V while playing music, a low battery warning will sound every 3 minutes (without affecting the playback sound). The warning tone is “Low Battery,” and the red light will flash. When the battery voltage drops below 3.1V, the system will automatically shut down and emit a “Shutdown” warning tone. The low battery prompt on the headset indicates that you need to recharge it to continue use.

FCC Caution.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

*RF warning for Portable device:
The device has been evaluated to meet general RF exposure requirements.
The device can be used importable exposure condition with out restriction.

ISED Statement
This device complies with Industry Canada license‐exempt RSS standard(s).
Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device. The digital apparatus complies with Canadian CAN ICES‐3 (B)/NMB‐3(B).

This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.