Comfort Glow QWH1800 Floor or Wall Quartz Infrared Electric Heater Instruction Manual

FLOOR OR WALL MOUNT QUARTZ
INFRARED ELECTRICHEATER
Operator’s Manual
QWH1800

WARNING! IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
Made in China

Comfort Glow PHONE NUMBER: 800-776-9425
http://www.worldmkting.com.
World Marketing of America, Inc. PO Box 192
Huntingdon, PA 16652
WARNING

• INGESTION HAZARD: This product contains a button cell or coin battery.
• DEATH or serious injury can occur if ingested.
• Aswallowed button cell or coin battery can cause Internal Chemical Burns inas little as 2 hours.
• KEEP new and used batteries OUT OF REACH of CHILDREN.
• Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any parl of the body.

FOR YOUR SAFETY DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER ELECTRIC APPLIANCE

CALIFORNIA RESIDENTS ONLY-WARNING:

This product contains chemicals including di(2-ethylhexyl) phthalate (DEHP), which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov

IMPORTANT INSTR ION

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, injury to persons, and hyperthermia, including the following:

1. Read all instructions before using this heater.

2. This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater and keep them away from the sides and rear.

3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.

4. ALWAYS unplug heater when not in use. (This item may be omitted if the heater is provided with a clock-operated switch).

5. DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Discard heater or return to authorized service facility for examination and/or repair.

6. DO NOT use outdoors. (Omitted if the heater is intended for outdoor use.)

7. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER locate heater where it may fall into a bathtub or other water container.

8. DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar coverings. DO NOT route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.

9. To disconnect heater, turn controls to off, then remove plug from outlet.

10. Connect to properly grounded outlets only. (This item may be omitted if the heater is not provided with a grounding type attachment plug.)

11. DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the heater.

12. To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. DO NOT use on soft surfaces, like a bed, where openings may become blocked.

13. A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint, or flammable liquids are used or stored.

14. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.

15. Always plug heaters directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap (outlet/power strip).

16. This heater may include an audible (a visual) alarm to warn that parts of the heater are getting excessively hot. If the alarm sounds (flashes), immediately turn the heater off and inspect for any objects on or adjacent to the heater that may cause high temperatures. DO NOT OPERATE THE HEATER WITH THE ALARM SOUNDING (FLASHING).

17. Any repairs to this appliance should be carried out by a qualified service person.

18. Under no circumstances should this appliance be modified. Parts having to be removed for servicing must be replaced prior to operating this appliance again.

19. DO NOT use this heater in elevated locations, such as on shelves, raised platforms, etc.

20. This appliance, when installed, must be electrically grounded in accordance with local codes, with the current CSA C22.0 Canadian Electrical codes or for USA installations, follow local codes or for USA installations, follow local codes and the National Electric code ANSI/NFPA No. 70.

21. Hyperthermia can result in death. Symptoms of hyperthermia include high body temperature, headache, nausea, vomiting, tiredness, dizziness, fainting, and rapid pulse. If you begin to experience symptoms related to hyperthermia,
    turn off the heater and seek medical attention.

22. To avoid excessive room temperatures which can cause hyperthermia: DO NOT leave product running unattended in a confined space around infants, or individuals with reduced physical, sensory, or mental capabilities. “SAVE THESE INSTRUCTIONS”

ALWAYS OBSERVE THESE SAFETY PRECAUTIONS WHEN OPERATING YOUR ELECTRIC HEATER

drapes.
ALWAYS| Keep the grill away from walls or drapes so as not to block the air intake. (If applicable)
ALWAYS| Unplug electric heater when not in use.
ALWAYS| Use this heater in a correctly installed position.
ALWAYS| Route the cord so it will not be walked on tripped over or pinched by furniture.
ALWAYS| Keep electrical cords, drapes and other furnishings away from your electric heater.
ALWAYS| Keep your electric heater clean and free of dust.
ALWAYS| Use indoors only.
NEVER| Place drapes, clothing or towels over electric heater to dry.
NEVER| Use in the presence of explosive or flammable vapors such as gas or paint.
NEVER| Plug another electrical appliance into the same circuit.
Blown fuses, tripped circuits and fire hazards may result.
NEVER| Use water or liquids to clean your electric heater.
NEVER| Let bare skin touch hot surfaces as this may cause burns.
NEVER| Leave heater unattended.
NEVER| Leave children or pets near heater without supervision.
NEVER| Locate electric heater where it may fall into a bath tub or other water containers.
NEVER| Operate electric heater with a damaged cord, plug or after the heater malfunctions, or has been dropped or damaged in any manner.
NEVER| Run cord under carpeting or cover with throw rugs or runners.
NEVER| Insert or allow foreign objects to enter any ventilation or exhaust openings, as this may cause an electrical shock, fire or damage.
NEVER| Use this heater without proper installation.

CONTENTS

SAFETY FEATURES

Tip-Over Safety Feature
This heater is equipped with a shut-off safety feature. Once the heater is tipped over, an internal switch will automatically shut the heater off. Once the heater is restored to an upright position, the heater will reset. To continue operation, press the power button on the control panel or remote control.
Overheat Safety Feature
This heater is equipped with an overheat safety feature. When the heater’s internal components reach a certain temperature that could cause overheating and possible fire, the heater will automatically shut off.
WARNING: It is normal for the power cord to feel warm to the touch; however, a loose fit between the outlet and the plug may cause overheating of the plug. If this occurs, try inserting the plug into a different outlet. Contact a qualified electrician to inspect the original outlet for damage.
This heater is equipped with an ALCI plug. Ensure you check the ALCI safety feature every time you use your machine. The purpose of this test is to make sure the safety device is working.

To test: plug in the machine and press the ‘Test’ button. The reset button will ‘click’ and pop out. If running, the machine will stop working. To reset the ALCI, unplug and press the ‘Reset’ button and plug back in.
Electrical Connection
A 15 AMP, 120 Volt, 60 Hz circuit outlet is required. Preferably, the heater will be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation.
CAUTION: Do not exceed the current rating of the current tap. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap Clearance To Combustables (outlet/power strip).
Keep electrical cords, drapery, furniture and other combustibles at least 3 feet (0.914m) from the front of the heater and away from the sides and top.
Remote Control
This remote control uses one CR2025 battery (included) Instructions for battery installation are on the Remote-Control battery compartment. Refer to Figure 1 for battery removal procedure.

WARNING: Chemical Burn Hazard. Keep batteries away from children. This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
Standing Assembly
Insert the feet into the holes at bottom and fix by two ST3 x 12 screws.
Wall Mounting Assembly
WARNING: When you want to install this unit on the wall. Do not prop the heater up against objects or use the heater with the grill placed vertically.

1. PRIOR TO MOUNTING: When drilling holes in this area check the wall to ensure there are no wires, pipes, etc. A SOLID WALL must be used for mounting this unit. Unit CANNOT be mounted on a hollow wall or wall without studs.
2. Choose a location near an outlet so an extension cord is not required. Do not position the heater directly below a power outlet. The unit cannot be mounted near electrical cables, communication lines, pipes, combustible materials, etc. that could be damaged or ignited by excessive heat.
3. Predrill two holes in the wall 341.5mm(13.45in) apart (make sure they are horizontal). Insert two wall anchors and two ST4 x28 screws.
4. Hang the heater by sliding it onto the screws using the two slots on the back of the unit.

INSTRUCTIONS FOR USE
Assemble the unit and plug the unit directly into a 120V AC electrical outlet.
NOTICE: The button functions on the remote are identical to the corresponding button functions on the unit.

NOTE: Once power is OFF, the heating element will stop working. Fan will con nue to run for 2 minutes to cool off the heating element.
| Press the Mode icon to toggle between the modes High, Low, ECO or Fan.
High Mode: Heater runs at 1500W.
Low Mode: Heater runs at 750W.
ECO Mode: Heater runs at low/high wattage based on the temperature difference between set temperature and room temperature.
Fan Mode: heater runs only fan without heat.
| Press the Up/Down arrows to adjust unit to the desired room temperature.
Press Up and Down icon together to set Child lock. Locking is complete when a beep is heard. When locked, the functions of the control panel and remote CANNOT be used.
Press Up and Down icon together again to unlock Child lock. Unlocking is complete when a beep is heard. The control panel and remote control will become functional.
| Select temperature from 59°F to 86°F or from 15°C to 30°C,
NOTE: Once you have chosen the desired temperature, the heater will remain on until the room temperature increases to the set temperature on the LED display and then it will turn off, but the fan will remain on for 3 minutes. The heater will then cycle ONand OFF to maintain set room temperature.
| Press and hold Up icon on unit for 3 seconds to toggle between °C/°F
°C/°F| Press °C/°F icon on remote, also can toggle between °C/°F.
| When the temperature is set in Fahrenheit, the Fahrenheit indicator LED will light. When the temperature is set in Celsius, the Celsius indicator LED will light.
| When the heater is ON, press the Timer icon to set power off time.

NOTICE: It is normal for the heater to cycle ON and OFF as it maintains the preset temperature.
NOTICE: When the heat function is used for the first time, a slight odor may be present. This is normal and should not occur again unless the heater is not used for an extended period.
Operation Notes:
Please remember that with any type of heating process there are many variables; size of the room, how well the room is insulated, how many doors/windows, how much bare concrete (which acts as a heat sink with any type of heating), the opening and closing of an exterior door, etc. Therefore, heating performance will vary in every environment.
Heating will vary based on how open your floor plan is and the sizes of the rooms involved.
Rooms with little insulation will not retain the heat as efficiently and may result in your heater running longer or more often.
It may take longer to heat a room with vaulted or cathedral ceilings initially. Once the room has reached the desired temperature it will cycle on and off accordingly.
This heater may be used in a basement or garage if it is finished with drywall and carpet.
This heater cannot be moved while it is running. If moving heater, it must first be turned to the off position and then moved once the fan has completely turned off.
You may run heater and another appliance at the same time if they are not on the same electrical circuit.

MAINTENANCE

WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury. First turn the main power switch to the “OFF” position, wait for the fan to stop blowing to ensure the inside of the heater has been properly cooled. Then remove the electrical plug from the wall outlet.

1. Turn the POWER OFF.
2. Unplug the unit and let it cool completely.
3. To keep the heater clean, the outer shell may be cleaned with a soft, damp cloth. A mild detergent can be used if necessary.
4. After cleaning, dry the unit with a soft cloth.
5. Wait until the unit is completely dry before use.

WARNING: DO NOT let liquid enter the heater. DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes to clean the heater. This may cause damage or deterioration to the surface of the heater. DO NOT immerse the heater in water.
STORAGE
Store the heater in a cool, dry location when not in use. To prevent dust and dirt build-up, use the original packaging to repack the unit.

TROUBLESHOOTING

electricity to the outlet is working. See SAFETY FEATURES section for additional information.
The heater keeps blowing air when heater is turned OFF.| The heater is functioning as it should. This is the cool down phase. The heater will run for 3 minutes to cool down the internal components. This increases the lifespan of the infrared elements.| N/A
The heater is not blowing warm air.| The heater is functioning as it should. The ambient temperature (displayed) is higher than the thermostat setting.| N/A
There is something blocking the air flow.| Move the object out of the way of the heater.
The fan clicks on and runs for under a minute and then turns off.| The fan is turning on to pull air across the thermostat. This creates air flow within your room. The heater is trying to determine if the ambient temperature in the room has changed.| N/A
The heater smells like burning plastic.| When the heat function is used for the first time, a slight odor may be present. This is normal and should not occur again unless the heater is not used for an extended period.| If the smell persists for more than a couple of hours, call Technical Service.
Cord is getting very hot, especially at the plug.| The connection from the wall wiring to the outlet may be faulty and causing the outlet and plug to overheat.| Vake sure there are not too many appliances plugged into outlets on a single circuit. If the problem persists, consult a qualified electrician to diagnose and repair
Heater airflow is diminished.| Air inlet on heater blocked.| Observe minimum installation clearances on page 4 of manual.
Heater doesn’t seem to reach the set temperature; it just keeps running.| If the room is drafty or poorly insulated, the thermostat sensor maybe taking an inaccurate reading.| Make sure to keep doors closed so that the heater can heat the room.
Heater installed near exterior wall or below a window. interior wall or away| Move heater to from window.
Heater may be too small for the room.| Attempt to heat with a larger heater.

ELECTRIC HEATER WARRANTY

LIMITED WARRANTY:
A limited warranty is extended to the original purchaser of this heater and warrants against malfunction due to manufacturing defects for a period of (1) one year from the date of retail purchase. Please read and follow all details noted below. To Register your new product please visit www.worldmkting.com
CLAIMS HANDLED AS FOLLOWS:

1. WITHIN 30 DAYS OF PURCHASE: Return to the place of purchase.
2. AFTER 30 DAYS AND WITHIN THE 1 YEAR WARRANTY PERIOD:
   Contact our Customer Service Team at 1-800-776-9425.
   You must have the model number, serial number and date of purchase. Our customer service team will provide you with further instructions, which will include repair or replacement at our option.
   CALL 1-800-776-9425 FOR SERVICE (9AM- 5PM MON.-FRI.) Or EMAIL US AT techsupport@worldmkting.com

DUTIES OF THE OWNER:
This heating appliance must be operated in accordance with the written instructions furnished with this heater. This warranty shall not excuse the owner from properly maintaining this heater in accordance with the written instructions furnished with this heater. A bill of sale, cancelled check or payment record must be kept to verify purchase date and establish warranty period. Original carton should be kept in case of warranty return of unit.
WHAT IS NOT COVERED:

1. Damage caused by misuse or use contrary to the owner’s manual and safety guidelines.
2. Damage caused by a lack of normal maintenance.
3. Repair by an unauthorized person.
4. Damage caused by connection to an improper voltage.
5. Damaged caused by use outdoors.

LIMITATIONS:

This warranty does not imply or assume any responsibility for consequential damages that may result from the use, misuse, or the lack of routine maintenance of this heating appliance. A cleaning fee and the cost of parts may be charged for appliance failures resulting from lack of maintenance. This warranty does not cover claims, which do not involve defective workmanship or materials. FAILURE TO PERFORM GENERAL MAINTENANCE (INCLUDING CLEANING) WILL VOID THIS WARRANTY.
THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. THE REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF ALL OTHER REMEDIES. IN NO EVENT WILL WORLD MARKETING OF AMERICA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.
For your record, staple your sales receipt to this manual and record the following
DATE OF PURCHASE:————————
PLACE OF PURCHASE:———————-
SERIAL NUMBER:—————-
MODEL NUMBER:——–

Printed in China
©2024 World Marketing of America, Inc. All rights reserved.

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