Comfort Glow ES4215 Freestanding Electric Stove Owner’s Manual

: June 4, 2024
: Comfort Glow

Comfort Glow ES4215 Freestanding Electric Stove

WARNING! IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE

ABOUT COMPANY

World Marketing of America, Inc.
12256 William Penn Hwy,
PO Box 192
Huntingdon, PA 16652
COMFORT GLOW PHONE NUMBER:
- 800-776-9425
- http://www.worldmkting.com

CALIFORNIA RESIDENTS ONLY-WARNING:
This product contains chemicals including di(2-ethylhexyl)phthalate (DEHP), which is known to the State of California to cause cancer and reproductive harm. For more information, go to: www.P65Warnings.ca.gov

SPECIFICATIONS:

Model: ES4215 ES4220
- Voltage: 110-120/60Hz
- Total Amps: 12.5A
- Total Watts: 750-1500W
- Heating Ratings: 1400W (+5%-10%)
- Dimensions, Inches (H x W x D):
- Stove: 20x 16.5 x 10.8
- Carton: 20.8 x 18.1 x 12.8

CLEARANCE TO COMBUSTIBLES

Back: 6 “
Sides: 6″
Top: 24″
Front: 36″

INTENDED USE: This product is intended only for indoor household or office use. It is NOT intended for industrial or commercial use. DO NOT USE OUTDOORS

IMPORTANT INSTRUCTIONS

PLEASE READ AND SAVE THESE IMPORTANT SAFETY INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following:

Read all instructions before using this heater.
This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9m) from the heater.
Extreme caution is necessary when any heater is used by or near children, pets or invalids and whenever the heater is left operating unattended.
If possible always unplug this appliance when not in use.
Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
Any repairs to this appliance should be carried out by a qualified service person.
Under no circumstances should this appliance be modified. Parts having to be removed for servicing must be replaced prior to operating this appliance again.
Do not use outdoors.
Use your heater only in dry environments. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate the heater where it may fall into a bathtub or other water container. Do not use your heater outdoors. Do not use near sinks, swimming pools or other damp areas such as flooded basements, garages, etc or anyplace where the heater could come in contact with water.
Do not use this heater in elevated locations, such as on shelves, raised platforms, etc.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
To disconnect heater, first turn controls to off, then remove plug from outlet. Always unplug the heater when not in use.
Connect to a properly grounded outlet only.
This appliance, when installed, must be electrically grounded in accordance with local codes, with the current CSA C22.0 Canadian Electrical codes or for USA installations, follow local codes or for USA installations, follow local codes and the National Electric code ANSI/NFPA No. 70.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electrical shock or fire, or damage the heater.
To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored. This appliance should not be used as a drying rack for clothing, nor should Christmas stockings or decorations be hung or near it.
Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power strip.
Do not use this heater with missing, damaged, or broken legs.
“SAVE THESE INSTRUCTIONS”

ALWAYS OBSERVE THESE SAFETY PRECAUTIONS WHEN OPERATING YOUR ELECTRIC HEATER

ALWAYS
- Read all instructions before operating.
- Locate your electric heater away from furniture or loose hanging drapes.
- Keep the rear grill away from walls or drapes so as not to block the air intake. (If applicable) Unplug electric heater when not in use.
- Use electric heater on a flat dry surface.
- Use on 110-120 volt 60Hz AC power supply.
- Route the cord so it will not be walked on tripped over or pinched by furniture.
- Keep electrical cords, drapes and other furnishings away from your electric heater.
- Keep your electric heater clean and the filter free of dust. (If applicable)
- Use indoors only.
NEVER
- Place drapes, clothing or towels over electric heater to dry.
- Use in the presence of explosive or flammable vapors such as gas or paint.
- Plug another electrical appliance into the same circuit. Blown fuses, tripped circuits and fire hazards may result.
- Use water or liquids to clean your electric heater.
- Let bare skin touch hot surfaces as this may cause burns.
- Leave electric heater unattended.
- Leave electric heater when children or pets are present.
- Locate electric heater where it may fall into a bath tub or other water containers.
- Operate electric heater with a damaged cord, plug or after the heater malfunctions, or has been dropped or damaged in any manner.
- Run cord under carpeting or cover with throw rugs or runners.
- Insert or allow foreign objects to enter any ventilation or exhaust openings, as this may cause an electrical shock, fire or damage.

ZONE HEATING SAVES!

The concept of Zone Heating is simple. Use High Efficiency heaters to heat the rooms you use most during the times you use these areas and turn back the thermostat to your central heating system. To achieve the maximum benefit it is important to understand your heater and where best to locate it.

Please follow these suggestions:

Close doors to areas you do not wish to heat.
Locate a three prong outlet along an interior wall if possible. Position the heater so that the warm air can blow unobstructed across the room towards the exterior walls.
Check your windows and doors for the infiltration of cold air and insulate as needed to avoid heat loss. Rapid heat loss will minimize the effectiveness of your Infrared heater as it would any conventional type heater.
Keep the area around the heater free of obstructions to insure maximum airflow. Keep electrical cords, drapery, furniture, and other combustibles 3 feet (0.9 M) away from the front of the heater and away from the sides.
Avoid locating your heater in high traffic areas or in direct sunlight.
Avoid locating your heater near your central heating thermostat.

INSTRUCTIONS FOR POWER

WARNING: Before servicing this heater be sure to unplug heater from wall outlet. Do not only turn off heater from the main “ON/OFF” switch, be sure to unplug this heater.

Note: The power cord has a polarized plug (with one blade wider than the other) that will only fit in a polarized outlet one way. If it does not insert easily try reversing the plug. If it still does not fit contact your electrician to replace your outlet. DO NOT defeat the safety purpose of the polarized plug.

ELECTRICAL CONNECTION
A 15 AMP, 120 Volt, 60Hz circuit with a properly grounded outlet is required. Preferably, the heater will be on a dedicated circuit. Other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation. The unit comes standard with a 6′ (1828mm) long three wire cord exiting from the rear of the fireplace.
WARNING:

Electrical outlet wiring must comply with local building codes and all other applicable regulations to reduce the risk of fire, electrical shock and injury.
Do not use this fireplace if any part of it has been under water. Immediately call a qualified service technician to inspect the fireplace and replace any part of the electrical system if necessary.

LEG ASSEMBLY

WARNING: Do not use this heater with missing, damaged, or broken legs.

Four (4) legs
Twelve (12) screws
Tools required: Phillips Screwdriver
Lay stove upside down on a padded surface to avoid scratches to the surface of your stove.
Line up holes in the leg with holes in the underside of the stove body. With the use of the screwdriver secure leg with the screws provided (3 screws per leg) as shown in the figure below.

LOCATING YOUR ELECTRIC FIREPLACE

Your new freestanding electric fireplace may be installed virtually anywhere indoors in your home. However, when choosing a location for your new electric fireplace, ensure that the general instructions and warnings from pages 3 and 4 are followed. For best results, install the electric fireplace out of direct sunlight.

If you are placing the heater in an alcove, make sure that there is at least 6 inches of space on all sides to ensure good air circulation.
The fireplace heater must not be located over a fixed electrical socket. The socket must always be accessible in order to disconnect the heater from the electrical supply for maintenance.
Use your heater only in dry environments. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate the heater where it may fall into a bathtub or other water container. Do not use your heater outdoors. Do not use near sinks, swimming pools or other damp areas such as flooded basements, garages, etc or anyplace where the heater could come in contact with water.

CONTROLS

Location of Controls

The MAIN POWER switch is located under the control panel on the Blower/Heater panel.
Thermostat control knob – Adjust to maintain room temperature (Cycles between 750 and 1500W)
Flame dimmer control – Adjust to set flame intensity
Fan switch – Use alone for cool air or with heat settings
Heat switch – One switch for low heat setting (750 Watts)
Heat Switch – Two switches for high heat setting (1500 Watts)
Lamp switch – Switches flame effect on/off.

AUTOMATIC CUT-OFF

A cut-off switch is fitted to the heating element to prevent damage due to overheating. If it cuts-off due to an obstruction in the airflow, the heater must be allowed to cool for 15 minutes and the obstruction must be removed before restarting.

OPERATING YOUR HEATER

Once the stove has been properly assembled and connected to a grounded electrical outlet, it is ready to operate:

Main Power:
- The main power switch (#1) is located on the Blower/Heater assembly (next to front right leg), below the control panel. Press this button for main power to the unit. The indicator light will turn red.
- Open control panel door, located above the main power switch, by the knob of front of stove.
Thermostat control knob:
To adjust the temperature to your individual requirements, turn the thermostat dial (#2) to the right
(clockwise) to increase the desired temperature, or to the left (counter- clockwise) to decrease desired temperature. This thermostat control dial can only be used while the FAN switch (#3) and one or both of the 750W/750W (# 4 &

switches are in the “on” position. When the heater reaches the desired temperature, the heater and one or both of the 750W indicator lights will turn off.

Fan:
Use alone for “cool air” flow. Fan switch (#3) must be in the “on” position for heat settings to function.
750W:
For low heat function – Press 750W switch (#4) while the FAN switch (#3) is in the “on” position for low heat. The indicator light will turn on.
1500W: (Both 750W Switches)
For high heat function – Press second 750W switch (#5) while the FAN and (# 4) switches are in the “on” position for high heat. The indicator light will turn on.
Flame Effect:
Press Flame effect switch (#6) to the “on” position for flame effect. The indicator light will turn on. This function can be used without heat or fan functions being engaged.
Flame Dimmer Control:
Turn the dimmer dial (#7) clockwise or counter-clockwise to get the desired flame intensity. The dimmer switch can only be used when the Flame effect switch is in the “on” position.
NOTE:
Heat functions will NOT operate unless the fan switch (#3) is in the “on” position.

SERVICE INSTRUCTIONS

WARNING: Disconnect power and allow unit to cool completely before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury.

REPLACING LIGHT BULBS

CAUTION: Even though the glass is safety glass it may break if bumped, struck or dropped. Care must be taken when handling the glass.

The bulbs fitted to this heater are LED GDSFP-1500am/X3X-304.

Unplug the unit.
If the stove has been operating, let the unit cool at least 1 hour.
Loosen and remove the 9 screws holding the stove back panel to the main body of stove.
Remove LED bulbs and replace with GDSFP-1500am/X3X-304.
Place rear access panel back into position and tighten screws (Do not over tighten).

WARNING: The bulbs fitted to this heater are LED FP202SP/X3X-304 bulbs the use of any other type of bulb may result in a fire causing property damage and personal injury.

GLASS INFORMATION

Under no circumstances should this product be operated with missing or broken glass.
Do not strike or slam the glass.
Do not use abrasive cleaners to clean the glass.
Replacement glass is available from the manufacturer and replacement should be carried out by a qualified service person.
WARNING: Wait until the unit has completely cooled before attempting any cleaning.

CLEANING

To clean the unit, first turn off controls on unit and unplug unit from power source.
To clean the glass door: remove dust with clean dry cloth or to remove finger prints and other marks clean glass with clean damp cloth. Do not use abrasive cleaners or spray liquids on glass door surfaces.
Metal and metal painted parts should be cleaned with clean damp cloth only. Do not use abrasive cleaners or spray liquids on this surface.

TROUBLESHOOTING

If the heater will not operate, please check the following before seeking repair of service:

Check if the power cord is plugged into an electrical outlet, if not, plug in.
Check if electricity to the outlet is working.
Ensure the main power switch on the lower front of the heater is switched to “on”
If the power button on the front of the heater is turned on but the heater is not operating, then the safety overheat function may have been triggered. Try pressing the power button. If the heater does not turn on, clear any obstructions from front and rear of heater that may have caused internal overheating. Allow the heater to cool approximately 15 minutes and then press the power button again
Note: The heater may not be operating if the thermostat is set lower than the room temperature. To begin operation, increase the thermostat temperature for a higher heat setting.

PORTABLE ELECTRIC HEATER WARRANTY

LIMITED WARRANTY:
A limited warranty is extended to the original purchaser of this heater and warrants against malfunction due to manufacturing defects for a period of (1) one year from the date of retail purchase. Please read and follow all details noted below.

CLAIMS HANDLED AS FOLLOWS:

DO NOT RETURN TO PLACE OF PURCHASE
Contact our Customer Service Department at 1-800-776-9425. You must have the model number, serial number and date of purchase.
They will provide you with further instuctions, which may include replacement parts, repair or replacement at our option.
CALL 1-800-776-9425
FOR SERVICE (9AM-5PM MON.-FRI.)
EMAIL US AT [email protected]

DUTIES OF THE OWNER:
This heating appliance must be operated in accordance with the written instructions furnished with this heater. This warranty shall not excuse the owner from properly maintaining this heater in accordance with the written instructions furnished with this heater. A bill of sale, cancelled check or payment record must be kept to verify purchase date and establish warranty period. Original carton should be kept in case of warranty return of unit.

WHAT IS NOT COVERED:

Damage caused by misuse or use contrary to the owners manual and safety guidelines.
Damage caused by a lack of normal maintenance.
Repair by an unauthorized person.
Damage caused by connection to an improper voltage.
Damaged caused by use outdoors.

LIMITATIONS:

This warranty does not imply or assume any responsibility for consequential damages that may result from the use, misuse, or the lack of routine maintenance of this heating appliance. A cleaning fee and the cost of parts may be charged for appliance failures resulting from lack of maintenance. This warranty does not cover claims, which do not involve defective workmanship or materials. FAILURE
TO PERFORM GENERAL MAINTENANCE (INCLUDING CLEANING) WILL VOID THIS WARRANTY.
THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. THE REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF ALL OTHER REMEDIES. IN NO EVENT WILL WORLD MARKETING OF AMERICA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.