motorola MOTO BUDS 125 True Wireless Earbuds User Guide

MOTO BUDS 125 True Wireless Earbuds

Technical Specifications

• Model: MOTO BUDS 125
• Wireless Earbuds
• Charging Case: Not waterproof
• Battery Type: Rechargeable Lithium polymer
• Battery Life: Up to 17 hours (5 hours from earbuds, 12 hours from charging box)

Product Usage Instructions

Getting Started
Location: The earbuds are resistant to dripping and splashing water, but the charging case is not waterproof. Wipe off any moisture on the earbuds before putting them into the charging case.
Range: Ensure the earbuds and Bluetooth device are within range of each other.

Charging the Battery

Important Warning! Use only the approved rechargeable Lithium polymer battery supplied with your MOTO BUDS 125.

Charging Earbuds

1. Remove all tapes on the earbuds before charging.
2. Place the earbuds in the charging case and close the lid for charging.

Frequently Asked Questions:
Q: How do I know if my earbuds are fully charged?
A: When the battery is fully charged, the LED indicator on the charging case will show 100%.

TRUE WIRELESS EARBUDS
Model: MOTO BUDS 125

For: MOTO BUDS 125 User Guide

Safety instructions

DANGER
To avoid hearing damage, limit the time you use earbuds at high volume and set the volume to a safe level. The louder the volume, the shorter the safe listening time is.
WARNING
These wireless earbuds are compliant with all relevant standards regarding electromagnetic fields and are, when handled as described in the User Guide, safe to use. Therefore, always read the instructions in this User Guide carefully before using the device.

• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you can’t hear what is around you.
• You should use caution or temporarily discontinue use in potentially hazardous situations.
• Excessive sound pressure from earbuds can cause hearing loss.
• Using earbuds with both ears covered while driving is not recommended and may be illegal in some areas while driving.
• For your safety, avoid distractions from music or phone calls while in traffic or other potentially dangerous environments.

CAUTION

• Do not expose earbuds to excessive heat.
• Do not drop your earbuds.
• Earbuds shall not be exposed to dripping, splashing water.
• Do not allow your earbuds to be submerged in water.
• Do not use any cleaning agents containing, alcohol, ammonia, benzene, or abrasives.
• If cleaning is required use a soft cloth, if necessary dampened with a minimum amount of water or diluted with a minimum amount of water or diluted mild soap, to clean the earbuds.
• The integrated battery shall not be exposed to excessive heat such as sunshine, fire or the like.
• Replacement of a battery with an incorrect type can defeat a safeguard (for example, in the case of some lithium battery types).
• Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instruction.
• Use only the rechargeable battery model NV951331 supplied by GANZHOU NOVEL BATTERY TECHNOLOGY CO., LTD for the charging box.
• Use only the rechargeable cell model NV1054 supplied by GANZHOU NOVEL BATTERY TECHNOLOGY CO., LTD for the earphones.
  • Please dispose of the lifeless battery under guidance.
  • Recyle your device.
  • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, can result in an explosion.
  • Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
  • A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

Operating temperature and humidity

• Store in a place where temperature is between -20°C (-4°F) to 50°C (122°F) (up to 90% relative humidity with no condensation).
• Operate in a place where temperature is between 0°C (32°F) to 45°C (113°F) (up to 90% relative humidity with no condensation).
• Battery life may be shorter in high or low temperature conditions.

Welcome … to your new MOTO BUDS 125 wireless earbuds!

• Up to 21 hours total playtime with the charging case.
• Dual ENC (Environmental Noise Cancellation) mic for clear calls.
• Use either earbud individually for call and music playback.
• Water resistant earbuds (IPX5).
• Smart voice assistant (Siri® and Google AssistantTM).
• Bluetooth 5.3
• Google fast pairing
• Touch sensor control
• USB-C charging

Need help?
If you have any problems setting up or using your MOTO BUDS 125, please visit us at motorolasound.com/support
Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

This User Guide provides you with all the information you need to get the most from your wireless earbuds.
Before you make call or listen to music you will need to set up your wireless earbuds. Follow the simple instructions in ‘Getting started’, on the next few pages.

Got everything?

• Bluetooth wireless earbuds (with M size earcaps)
• Charging case
• USB-C charging cable (300 mm in length)
• Extra 2 pairs (S and L sizes) of replaceable silicon earcaps
• Quick start guide
• Warranty

Getting started

Location

Important
The earbuds are resistant to dripping and splashing water, but the charging case is not waterproof. Make sure you wipe off any moisture on the earbuds thoroughly before putting them into the charging case.
Range of earbuds and the Bluetooth device
Make sure the earbuds and Bluetooth device are placed within range of each other.

Charging the battery

Important
Warning! Use only the approved rechargeable Lithium polymer battery supplied with your MOTO BUDS 125.

Charging case
Connect one side of the supplied USB-C charging cable to the Type-C charging port, and the other side to the USB AC adaptor.

The LED indicator flashes blue during charging the battery. It turns solid blue when charging is complete. For the first time use, charge the battery for at least 2 hours continuously. When the orange LED indicator flashes fast, it means there is a charging error on the charging case.
When you put the earbuds in the charging case, you will see one of the following scenarios:

Charging case LED status| Charging case closed| Charging case opened
---|---|---
Pulses blue| Earbuds are charging| –
Turns solid orange for 4s| Earbuds are fully charged| The battery level of earbuds > 95%
Pulses orange for 18s| The battery capacity is too low to charge the earbuds| –
Turns solid blue for 4s| –| The battery capacity is sufficient to fully charge the earbuds
Flashes blue for 4s| –| The battery capacity is not sufficient to fully charge the earbuds

Battery performance
In ideal conditions, a fully charged battery should give up to 17 hours of usage time, of which 5 hours are from the battery inside the earbuds and 12 hours are from the charging box.
The charge capacity of the rechargeable battery will reduce with time as it wears out, giving the earbuds less usage / standby time.

Battery low warning
If you hear an alert sound, recharge the battery.

Earbuds

1. Remove all the tapes on the earbuds before charging.
2. Put the earbuds into the charging case and close the top lid. Charging starts automatically.

Connecting earbuds

Pair your earbuds with the Bluetooth device for the first time

1. Open the charging case top lid and take out the earbuds to turn them on. Read section 4 about how to take out the earbuds.
   • You will hear a musical tone. Earbuds enter pairing mode.
2. Make sure the Bluetooth function of your device is activated. Earbuds will do pairing automatically.
3. Your earbuds support Google fast pairing. Open the charging case top lid and take out the earbuds from the charging case. For Motorola smartphone or Android phone with Android version 6.0 or above, simply confirm MOTO BUDS 125 directly on your device screen. For other devices, select MOTO BUDS 125 from the Bluetooth menu of your device. Earbuds will do pairing automatically. When pairing is successful, you will find a notification on your phone and hear a connected tone on the earbuds.

Note
Make sure your device is compatible with Bluetooth and earbuds.

Your MOTO BUDS 125 are now ready for use.

Getting to know your wireless earbuds

Overview

1. Multi-function buttons (MFB)
2. Replaceable earcaps (size M)
3. Earbud charging contacts
4. Microphone
5. Charging case
6. USB-C charging socket
7. Battery level and charging status indicator 8 Pair/Reset button
8. Charging case charging contacts

Using the wireless earbuds

Select the earcaps

1. Select from 3 different size of replaceable earcaps which fit your ears the best. The earbuds come with size M attached as default.
2. Fit the earcaps into the earbuds.

Wear the earbuds
Insert the earbuds into ears and rotate to fit comfortably. Read section 4 about how to hold the earbuds. Reconnect the earbuds to your Bluetooth device

1. Turn on your Bluetooth device with the Bluetooth feature activated.
2. Open the charging case top lid and take out the earbuds to turn them on. Read section 4 about how to take out the earbuds.
   • The earbuds will auto reconnect to the last connected Bluetooth device.

Note
If the earbuds cannot find and connect to any Bluetooth device with 5 minutes, they will switch off automatically.

Operation

Turn on/off

automatically on.
**** Turn off| Put the earbuds into the charging case and close the top lid, the earbuds will be automatically off.

Call control

Left/right MFB: Tap once
Reject an incoming call andcontinue the current call| Left/right MFB: Press and hold for 2 seconds
End the current call and resume the on hold call/Pick up an incoming call and end thecurrent call| Left/right MFB: Tap twice

Music

Activate voice assistant

*Need to enable the corresponding voiceassistant features on your smartphone.

Restore factory settings

1. Put both earbuds into the charging case.
2. In standby mode, press and hold the reset button for 10 seconds.
3. The orange LED flashes fast for 10 seconds and the factory reset is done.
4. Follow pairing instructions to do pairing again (see page 8).

Alert sounds

The earbuds play an alert sound when performing the following functions:

• Ready for pairing
• Connected to Bluetooth
• Powering off the earbuds
• Low battery level
• Rejecting an incoming call while on another call
• Receiving an incoming call

Important notes

• The multi-function button (MFB) of your earbuds has touch sensors that enable different functions.
• Avoid touching the MFB when taking out the earbuds.
• When inserting the earbuds into ears, hold the sticks and avoid touching the MFB.

Help

• The wireless earbuds do not turn on.

  • The battery level is too low. Recharge your earbuds.
    The wireless earbuds do not connect with the Bluetooth device.

  • Ensure the Bluetooth function of the Bluetooth device has been turned on.

  • Ensure the Bluetooth function of the previous connected device has been turned off.

  • Ensure you follow the instructions in this user manual to connect the earbuds (see page 8).

• The wireless earbuds keep disconnecting.

  • The battery level is too low. Recharge your earbuds.
  • Ensure the wireless earbuds and Bluetooth device are operated within range.
  • Remove the wireless earbuds from the pairing list and connect them with the Bluetooth device again.

• Poor audio quality.

  • Ensure the wireless earbuds and Bluetooth device are operated within range.
  • Remove the wireless earbuds from the pairing list and connect them with the Bluetooth device again.

• Only one side of the earbuds has sound.

  • The battery level of one earbud is too low. Recharge your wireless earbuds.
  • One earbud has disconnected from another earbud.
  • Try to reconnect the wireless earbuds with the Bluetooth device.
  • Reset the earbuds if the problem is not solved.

• The other side’s voice cannot be heard.

  • Adjust the volume on the Bluetooth device.

• My voice cannot be heard.

  • Check the Bluetooth device to ensure the voice is going through the wireless earbuds.
  • Remove the earbuds from the ears and speak close to the microphone. Music plays on my Bluetooth device not through the earbuds.
  • Check on your Bluetooth device if you have selected to listen to music through the earbuds.

Technical Specifications

Bluetooth profiles| HSP (Handset Profile); HFP (Handsfree Profile); A2DP (Advanced Audio Distribution Profile); AVRCP (Audio Video Remote Control Profile)
---|---
Bluetooth version| 5.3
Battery| Type and capacity: Lithium polymer, 40 mAh on earbuds; 300 mAh 3.7 V rechargeable battery on charging case
Charging case power| 5V / 1A (input); 5V / 40mAh (output)
Play time| 17 hours (typical), 5 hours from the earbuds’ batteries and the other 12 hours from the charging box.
Earbuds charging time| < 2 hours for full charge; 10 mins for 40 mins play time for fast charging.
Frequency range| 2.402 – 2.480 GHz
Transmission power| Less than 10dBm (for CE only)
Operation range| 10 meters (33 feet)
Operation temperature| 0°C ~ +45°C
Storage temperature| -20°C ~ +70°C

Note
Specifications are subject to change without prior notice.

General information

Cleaning and care

Important
Always switch off and disconnect the power adaptor before cleaning your wireless earbuds.

• Clean your wireless earbuds with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.
• Do not clean any part of the wireless earbuds with thinners or other solvents and chemicals – this may cause permanent damage to the product which is not covered by the warranty.
• Keep your wireless earbuds away from hot, humid areas or strong sunlight, and do not let it get wet.
• Every effort has been made to ensure high standards of reliability of your wireless earbuds. However, if something does go wrong, please do not try to repair it yourself – contact Customer Service for assistance.

Disposal of the Device (environment)

At the end of the product life cycle, you should not dispose of  this product with normal household waste. Take this product to  a collection point for the recycling of electrical and electronic  equipment. The symbol on the product, user guide and/or box  indicates this. Some of the product materials can be re-used
if you take them to a recycling point. By reusing some parts  or raw materials from used products you make an important  contribution to the protection of the environment. Please  contact your local authorities in case you need more information  on the collection points in your area. Dispose of the battery pack in an environmentally-friendly manner according to your local regulations.

Consumer Products and Accessories Warranty
Thank you for purchasing this Motorola branded product manufactured under license by Meizhou Guo Wei Electronics Co. LTD., AD1 section, The economy exploitation area, Meizhou, Guangdong, P.R.China . (“MZGW”)

What Does this Warranty Cover?
Subject to the exclusions contained below, MZGW warrants that this Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Limited Warranty is your exclusive warranty and is not transferable.

Who is covered?
This warranty extends only to the first consumer purchaser, and is not transferable.]

What will MZGW do?
MZGW or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this limited warranty. We may use functionally equivalent reconditioned / refurbished / pre-owned or new Products, Accessories or parts.

What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF  THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA  OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE  OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another.

products original purchase by the first consumer purchaser of the product.
Consumer Accessories| Ninety (90) days from the date of the accessories original purchase by the first consumer purchaser of the product.
Consumer Products and Accessories that are Repaired or Replaced| The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.

Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.

• Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola or MZGW are excluded from coverage.
• Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage.
• Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, MZGW or its authorized service centers, are excluded from coverage.
  Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.
  Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.

How to Obtain Warranty Service or Other Information?

• To obtain service or information, please visit us at:  motorolasound.com/support
• You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a MZGW Authorized Repair Center.
• To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d)  a written description of the problem; and, most Importantly; (e) your address and telephone number. These terms and conditions constitute the complete warranty agreement between you and MZGW regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or   promotional materials issued by MZGW or representations made by any agent, employee or staff of MZGW, that may have been made in connection with the said purchase.

EU Declaration of Conformity (DoC)
Hereby, MZGW declares that the radio equipment type is in compliance with RE Directive 2014/53/EU. The full text of the EU declaration of conformity is available on the website: motorolasound.com

EU exposure

RF exposure information: The EIRP power of the device at maximal case is below the exempt condition, 20mW specified in EN62479: 2010. RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation(1999/519/EC).

FCC regulatory conformance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

NOTES
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTES
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

IC regulatory conformance
This device complies with CAN ICES-003 (B)/NMB-003(B).
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The device is compliance with RF exposure guidelines, users can obtain Canadian information on RF exposure and compliance.

EU Declaration of Conformity
Hereby, MZGW declares that the radio equipment type is in compliance with RE Directive 2014/53/EU.

UK Declaration of Conformity

• Hereby, MZGW declares that this product is in compliance with the requirements for UKCA marking.
• Both the Declaration of Conformity for EU and UK can be obtained at: https://motorolasound.com/support/declaration-of-conformities/
• Manufactured by: Meizhou Guo Wei Electronics Co., Ltd.
• Factory address: AD1 Section, The Economic Development Area, Meizhou, 514000, Guangdong Province, China
• UK address: 207 Regent Street, Suite 8, Third Floor, London, W1B 3HH. UK
• EU address: 51 Bracken Road, Carlisle Offices, Dublin 18, D18 CV48. Ireland
• USA address: 16192 Coastal Highway, Lewes, Delaware, 19958, County of Sussex, USA
• Contact email address: support@motorolasound.com
• Manufactured, distributed or sold by Meizhou Guo Wei Electronics
• Co. LTD., official licensee for this product. MOTOROLA and the
• Stylized M Logo are trademarks or registered trademarks of
• Motorola Trademark Holdings, LLC. and are used under license. All
• other trademarks are the property of their respective owners. ©
• 2024 Motorola Mobility LLC. All rights reserved.
• Version 2 (EN)

References

• Ultimate Personal Audio Products from Motorola Sound
• Motorola Sound - Help and Support
• Anatel — Agência Nacional de Telecomunicações

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